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LoanMart

formerly 800loanmart.com

LoanMart
Overall Satisfaction Rating 4.19/5
  • 5 stars
    112
  • 4 stars
    16
  • 3 stars
    8
  • 2 stars
    1
  • 1 stars
    25
Based on 162 ratings submitted in the last year

LoanMart connects consumers with the cash they need through several options, including car title loans. Credit issues aren’t a problem. Customers can apply in minutes and get their cash in just hours. Contact LoanMart to see your borrowing options and full disclosures.

BOTTOM LINE

LoanMart offers car title loans to residents in 8 states. A good credit score isn’t required for approval, and you can receive funds in as little as 24 hours.

PROS

  • Get approved in less than an hour
  • Get funds in as little as a day
  • Good credit isn’t required

CONS

  • High interest rates

Top LoanMart Reviews We Found

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Rated with 5 stars
Verified Reviewer Verified Buyer

LoanMart seemed to be straightforward, and their application process was short and straight to the point. The whole process took about four to five hours. The representatives were very helpful and they answered everything. LoanMart helped me a lot. They gave me the money and bailed me out.

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Rated with 5 stars
Verified Reviewer Verified Buyer

Angelica provided excellent service! I will do business with you guys again should I need your service. The process was seamless and complete.. Please let Angelica know that she did an excellent job helping me with this process. Thank you for all your help...

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How does getting a LoanMart title loan work?

To get a title loan from LoanMart, apply on its website, over the phone or in a store. It’s free to apply, and you receive a loan decision with the amount you’re eligible to borrow within an hour.

LoanMart’s title loans are secured loans, which means the company uses your vehicle’s equity as collateral for your loan. You keep your car while you’re paying off the loan. A good credit score isn’t required to apply for or receive a loan from LoanMart. Interest rates range from 60% to 222%, depending on your contract. You need the following information to apply for LoanMart’s title loan program:

  • A car title registered in your name
  • Your government-issued ID
  • Proof of income
  • Proof of residence

If you need assistance during the application process, LoanMart’s loan specialists are available to help. To submit the necessary title loan documents, you can fax, email or even send a picture from your phone.

LoanMart payment options

Once you’ve submitted your documents, sign the loan contract and choose how you want to receive your funds. Your options include:

  • Electronic transfer
  • Check
  • MoneyGram (only at participating locations)

LoanMart FAQ

Is LoanMart available near me?
LoanMart is available in the following states:
  • Arizona
  • Alabama
  • California
  • Georgia
  • Missouri
  • New Mexico
  • South Carolina
  • Utah
Does LoanMart do personal loans?
LoanMart does not offer personal loans. Personal loan amounts are typically decided based on your credit score, while title loan amounts depend on the value of your car.

With LoanMart, your eligibility for a title loan isn’t dependent on your credit score, which makes these loans easier for people with poor credit histories to obtain.

Does LoanMart do payday loans?
No, LoanMart doesn’t do payday loans. Payday loans are typically for a smaller amount and have a quick payment turnaround, whereas title loans are for larger amounts with longer payment plan options.
How do I contact LoanMart?
You can contact LoanMart by calling its customer service telephone number or live chatting with a loan specialist on its website.
Are there multiple LoanMart payment options?
You can receive your funds from LoanMart in any of the following ways:
  • Electronic transfer
  • Check
  • MoneyGram (only at participating locations)

Is LoanMart legit?

LoanMart offers legit title loans that are easy to qualify for, but its services are only available in eight states and interest rates on its loans can be high. The company's simple application process and quick fund disbursement make it ideal for those who need cash for emergencies and are confident they can pay back the loan. If you’re searching for a title loan company, visit its website to see if its services are right for you.

LoanMart Reviews

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2 featured reviews
How do I know I can trust these reviews about LoanMart?
How do I know I can trust these reviews about LoanMart?
  • 2,441,510 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 30, 2020

I recently used your service to acquire a title loan, throughout the process Samual was very professional and quite patient with me, he always sent a prompt response to my questions and I felt like I was in good hands from the beginning. In this market of short term, expensive loans it seems a rarity to find such exemplary customer service. I had gone to a few others first and felt like I stepped onto the sales floor of a really seedy used car lot. Thank you Sam, for making me feel like a valued customer. Fernando, is right up there providing the same level of service with quick, professional and friendly service. Great work by all and you have earned my loyalty, which is no easy feat. I have spent 30 years working in high end hotels and resorts with Four Seasons and Fairmont Hotels, we know good service when we see it! Cheers! Daniel **

LoanMart response

Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart is a servicing agent for Capital Community Bank (“CCBank”), a Utah Chartered bank, Located in Provo, Utah Member FDIC and is replying to you on behalf of CCBank. Thank you for review Daniel. CCB and LoanMart have worked hard to establish an outstanding reputation for quality service and credits our dedicated employees to our success.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 21, 2020

    Everything is working out great with LoanMart. I took out my first loan in December, and at the end of February, I paid it off. Then something came up and led me to take out another loan because I was kinda wanting to build my credit up and I needed some extra cash in-between time. So, I was happy I did it because now, we're off of work. The Coronavirus is here and we're on a shutdown. So, it was a very big help that they gave me the loan again. It wasn't what I wanted, but I made it work.

    For my first loan, I made my first payment in January, then my next bill due was on the 13th of February. But I was explaining to the lady that I wanted to pay it off the 28th when I'd get my income tax check because I didn't wanna use the money that I had at the time. I was going through this epidemic while going back and forth sharing cars with my husband. Everything was a little slow and I didn't really like sharing my car. But he finally got his fixed after a couple of days. So, I let LoanMart know that I wanted to pay them on the 28th but they were forceful and said that I had to pay it on the 13th. I told them that I couldn't pay it at the time because I didn't have the money for it, but I was gonna pay them the $3,000 something back in less than a week.

    They said that I was gonna get penalized for it and I told them that that was kinda unfair. I was also hoping the penalty would be taken away since I was gonna be late for a week but I was about to pay the whole thing off. Instead of me paying them $600 something, I was about to pay them back all of the money that I still owed after paying one payment. In the end, I completely paid them off in February and they were happy that I did. As for my second loan, they told me that I would be able to get back something and I didn't get that back. So, I didn't like that because nothing had changed except my mileage. Also, there were a lot of hidden details that weren't explained that I didn't like. Still, their program is better than all these other programs where they wanna go by your credit score and things like that. LoanMart's process is also a little bit easier than that of other companies where I've taken out loans before.

    LoanMart response

    Thank you for your kind words. We continue to strive towards excellent customer service and we sincerely appreciate the positive feedback from our consumers.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 26, 2020

    Everything went great with LoanMart. They sent me a letter so, I called. I had no idea it was gonna go through 'cause a lot of times they don't. So, I was really happy. Their people were very nice, just as sweet as they could be. I had no problems. However, it took a lot longer than I thought. But it was a lot of paperwork plus I don't have a computer. I had to go to my tax person and get everything faxed and emailed. I had to create an email for myself. And then, I didn't have one document. So, I had to go and get it and get it faxed to him. And a couple of them, I went ahead and just overnighted because I couldn't do any more faxing and couldn't do any more emails because of spending the money.

    But other than that, they were wonderful. I just wish I could have gotten a couple of $100 more. I still have to pay my taxman. I'm by myself. My husband passed away in '09. So, I've been trying to keep everything going and making the right choices. And with getting this loan, I hope I'm making the right choice. I needed the extra. And they gave me an amount 875 to 1500, so I don't know why they ended up giving me 9. That was a problem.

    LoanMart response

    Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart is a servicing agent for Capital Community Bank (“CCBank”), a Utah Chartered bank, Located in Provo, Utah Member FDIC and is replying to you on behalf of CCBank. Thank you for letting us know where there may be room for improvement.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 15, 2019

    I was looking for a way to get my truck fixed and my son told me he knew a place that takes loans on your title. LoanMart went over and beyond showing me how to do the application. They tried to make me understand because I’m computer illiterate and I don’t mess with computers. I had to go to the library where I could sign the papers and stuff. I never did that before. But they tried to help me through it on my phone. I told them I have an old phone and I don’t do all of that stuff. The process took two days. I didn’t take the pictures right, so I had to let my granddaughter come over and take the pictures. They said they wanted a selfie with me with the back end of my truck where they could see the tag. But it was hard for me take a selfie. You would just see part of my face and the tag and they said that wasn’t good. But they treated me so good. They really helped me a lot.

    There are people like me who don’t know about places like LoanMart, and we would really need help because sometimes we just have jobs that make ends meet and we don’t have the money, and LoanMart does really help us. I told the rep I just needed the money until my paycheck come next month.” And he said, “Oh, wow. You still can take time to pay it off.” I said, "I know. But there might be another time that I need ya'll so I wanted to make sure I paid it off."

    LoanMart response

    Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart is a servicing agent for Capital Community Bank (“CCBank”), a Utah Chartered bank, Located in Provo, Utah Member FDIC and is replying to you on behalf of CCBank. Thank you for choosing CCBank and allowing it to be part of the solution, Elizabeth!

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 14, 2019

    I applied for a title loan from LoanMart for a funeral when my husband died a few years ago. That's the only type of loan that I know I can use. Their application process was good, it was fast. The lady that attended to me was was very nice. She gave me some cups and a bag. It was a good and fast experience. It was all approved. I'd just have go pick it up. I called LoanMart and then they got a hold of the office where I can go pick up the cash, and it was processed like 1, 2, 3.

    I wanted a different date for pay back. I wanted it towards the end of the month when I get my pension. But they came up with an earlier date, 22. I told the person I talked to very clearly that the date was really important and that 30 is when I get my pension. They told me no problem and they processed me. And when I went to pick it up, the lady just gave me the papers that Walmart gave them, for me to pay them on the 22nd, a month from that date. I usually stick with my pension. So, they're gonna have to wait for my pension. During the process, I went through so many people, and they transferred me and transferred me. And when I got back to the first person, they wanna know what I wanted. I prefer to work with just one, the one that can process me.

    LoanMart response

    Thank you for taking the time to share your experience and letting us know where there may be room for improvement. LoanMart values its customers and considers each communication an opportunity to assist and serve them more effectively.

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    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 20, 2020

    Reached out to find out about this and informed how when I called I was told that they have a loan they offer with the name "ChoiceCash" that is offered by them but did was going to be funded by some bank in Utah and it felt weird to me so this all makes sense now. DBO Launches Investigation Into Possible Evasion of California’s New Interest Rate Caps By Prominent Auto Title Lender, LoanMart. **

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2020

    I applied to LoanMart online and everything was smooth. Everybody there was nice and prompt. They were generous and kind. I understood everything that was going on. The reps broke everything that I didn't understand down which was really helpful. I would recommend them to anybody.

    LoanMart response

    Thank you for taking the time to share your experience. We take pride in treating every customer with excellent personal service.

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    Resolution In ProgressRated with 1 star
    Verified Reviewer
    Original review: Sept. 14, 2020

    I obtained a car title loan late last year. Due to the pandemic, finances became tighter. I was granted an extension which I honored however, came into a position where I couldn’t make the payment. I called and made a 57% partial payment. I get paid one week past my due date and told LoanMart I would pay all past and current charges when I got paid. The representatives I spoke with told me they could do Nothing and that they would have my account manager return my call. I didn’t receive a call and called daily.

    I got ahold of the account manager one week before my payday. I explained the situation, and was told she was given no messages and no notations were made on my account about my several calls. She said that repossession procedures would begin on Monday. I asked if they could wait until Friday and everything would be paid and was told no. My account isn’t in massive default and other than the partial payment and the charges that came due four days ago I am in good standing. I would think the company would offer a little more time for people who have been financially impacted by this pandemic. Very impersonal and lacking in empathy.

    LoanMart response

    Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart takes pride in treating every customer with excellent personal service. We would like to apologize for your experience and we are sorry to hear that you are unhappy with the level of service provided to you. LoanMart understands that this is a challenging time for everybody and in an effort to assist its customers during this unprecedented time, LoanMart is working with consumers. LoanMart is reviewing your account and will mail a detailed response to your address on file. If you have any questions, please contact compliance@loanmart.com.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 3, 2020

    It was my fiancée's birthday and also our anniversary. I didn't have extra cash to do something. She was pregnant last year and I figured to go all out this year. LoanMart's application process was self-explanatory as far as how everything works and Samuel was a very courteous and knowledgeable guy. He got the job done. It was quick, convenient and I appreciate their help.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Sept. 2, 2020

    The application process was fine, but right now, I have a temp tag on my vehicle. In order for me to get license plates for my vehicle, the license place wants me to have either a title or a memo bureau letter and I'm having issues with that right now. LoanMart said that they can't give me the title, but I have done title loans before and they have given me the title back to get tags.

    I told them that if I can't get license plates for my vehicle, then there's no way for me to get to work. If that happens, then there's no way for me to pay my payment. Every time I talk to someone, everybody has something different to say. They had me run around. One person said one different, and then the other person said something different and everybody had me so confused. Once this is paid off, I will never go through LoanMart again.

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    LoanMart (formerly 800loanmart.com) Company Information

    Social media:
    Company Name:
    LoanMart
    Company Type:
    Private
    Year Founded:
    2001
    Address:
    15400 Sherman Way, Suite 170
    City:
    Van Nuys
    State/Province:
    CA
    Postal Code:
    91406
    Country:
    United States
    Phone:
    (888) 851-2008
    Website:
    www.800loanmart.com