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LoanMart

formerly 800loanmart.com

LoanMart
Overall Satisfaction Rating 4.21/5
  • 5 stars
    110
  • 4 stars
    24
  • 3 stars
    10
  • 2 stars
    3
  • 1 stars
    22
Based on 169 ratings submitted in the last year
SHOW RATING DISTRIBUTION

LoanMart connects consumers with the cash they need though several options, including car title loans. Credit issues aren’t a problem. Customers can apply in minutes and get their cash in just hours. Contact LoanMart to see your borrowing options and full disclosures.

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BOTTOM LINE

LoanMart offers car title loans to residents in 8 states. A good credit score isn’t required for approval, and you can receive funds in as little as 24 hours.

PROS

  • Get approved in less than an hour
  • Get funds in as little as a day
  • Good credit isn’t required

CONS

  • High interest rates

Top LoanMart Reviews

Rated with 5 stars
Verified Reviewer Verified Buyer

LoanMart seemed to be straightforward, and their application process was short and straight to the point. The whole process took about four to five hours. The representatives were very helpful and they answered everything. LoanMart helped me a lot. They gave me the money and bailed me out.

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Rated with 5 stars
Verified Reviewer Verified Buyer

Angelica provided excellent service! I will do business with you guys again should I need your service. The process was seamless and complete.. Please let Angelica know that she did an excellent job helping me with this process. Thank you for all your help...

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How does getting a LoanMart title loan work?

To get a title loan from LoanMart, apply on its website, over the phone or in a store. It’s free to apply, and you receive a loan decision with the amount you’re eligible to borrow within an hour.

LoanMart’s title loans are secured loans, which means the company uses your vehicle’s equity as collateral for your loan. You keep your car while you’re paying off the loan. A good credit score isn’t required to apply for or receive a loan from LoanMart. Interest rates range from 60% to 222%, depending on your contract. You need the following information to apply for LoanMart’s title loan program:

  • A car title registered in your name
  • Your government-issued ID
  • Proof of income
  • Proof of residence

If you need assistance during the application process, LoanMart’s loan specialists are available to help. To submit the necessary title loan documents, you can fax, email or even send a picture from your phone.

LoanMart payment options

Once you’ve submitted your documents, sign the loan contract and choose how you want to receive your funds. Your options include:

  • Electronic transfer
  • Check
  • MoneyGram (only at participating locations)

LoanMart FAQ

Is LoanMart available near me?
LoanMart is available in the following states:
  • Arizona
  • Alabama
  • California
  • Georgia
  • Missouri
  • New Mexico
  • South Carolina
  • Utah
Does LoanMart do personal loans?
LoanMart does not offer personal loans. Personal loan amounts are typically decided based on your credit score, while title loan amounts depend on the value of your car.

With LoanMart, your eligibility for a title loan isn’t dependent on your credit score, which makes these loans easier for people with poor credit histories to obtain.

Does LoanMart do payday loans?
No, LoanMart doesn’t do payday loans. Payday loans are typically for a smaller amount and have a quick payment turnaround, whereas title loans are for larger amounts with longer payment plan options.
How do I contact LoanMart?
You can contact LoanMart by calling its customer service telephone number or live chatting with a loan specialist on its website.
Are there multiple LoanMart payment options?
You can receive your funds from LoanMart in any of the following ways:
  • Electronic transfer
  • Check
  • MoneyGram (only at participating locations)

Is LoanMart legit?

LoanMart offers legit title loans that are easy to qualify for, but its services are only available in eight states and interest rates on its loans can be high. The company's simple application process and quick fund disbursement make it ideal for those who need cash for emergencies and are confident they can pay back the loan. If you’re searching for a title loan company, visit its website to see if its services are right for you.

LoanMart Reviews

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 21, 2020

Everything is working out great with LoanMart. I took out my first loan in December, and at the end of February, I paid it off. Then something came up and led me to take out another loan because I was kinda wanting to build my credit up and I needed some extra cash in-between time. So, I was happy I did it because now, we're off of work. The Coronavirus is here and we're on a shutdown. So, it was a very big help that they gave me the loan again. It wasn't what I wanted, but I made it work.

For my first loan, I made my first payment in January, then my next bill due was on the 13th of February. But I was explaining to the lady that I wanted to pay it off the 28th when I'd get my income tax check because I didn't wanna use the money that I had at the time. I was going through this epidemic while going back and forth sharing cars with my husband. Everything was a little slow and I didn't really like sharing my car. But he finally got his fixed after a couple of days. So, I let LoanMart know that I wanted to pay them on the 28th but they were forceful and said that I had to pay it on the 13th. I told them that I couldn't pay it at the time because I didn't have the money for it, but I was gonna pay them the $3,000 something back in less than a week.

They said that I was gonna get penalized for it and I told them that that was kinda unfair. I was also hoping the penalty would be taken away since I was gonna be late for a week but I was about to pay the whole thing off. Instead of me paying them $600 something, I was about to pay them back all of the money that I still owed after paying one payment. In the end, I completely paid them off in February and they were happy that I did. As for my second loan, they told me that I would be able to get back something and I didn't get that back. So, I didn't like that because nothing had changed except my mileage. Also, there were a lot of hidden details that weren't explained that I didn't like. Still, their program is better than all these other programs where they wanna go by your credit score and things like that. LoanMart's process is also a little bit easier than that of other companies where I've taken out loans before.

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LoanMart response

Thank you for your kind words. We continue to strive towards excellent customer service and we sincerely appreciate the positive feedback from our consumers.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 15, 2019

    I was looking for a way to get my truck fixed and my son told me he knew a place that takes loans on your title. LoanMart went over and beyond showing me how to do the application. They tried to make me understand because I’m computer illiterate and I don’t mess with computers. I had to go to the library where I could sign the papers and stuff. I never did that before. But they tried to help me through it on my phone. I told them I have an old phone and I don’t do all of that stuff. The process took two days. I didn’t take the pictures right, so I had to let my granddaughter come over and take the pictures. They said they wanted a selfie with me with the back end of my truck where they could see the tag. But it was hard for me take a selfie. You would just see part of my face and the tag and they said that wasn’t good. But they treated me so good. They really helped me a lot.

    There are people like me who don’t know about places like LoanMart, and we would really need help because sometimes we just have jobs that make ends meet and we don’t have the money, and LoanMart does really help us. I told the rep I just needed the money until my paycheck come next month.” And he said, “Oh, wow. You still can take time to pay it off.” I said, "I know. But there might be another time that I need ya'll so I wanted to make sure I paid it off."

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    LoanMart response

    Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart is a servicing agent for Capital Community Bank (“CCBank”), a Utah Chartered bank, Located in Provo, Utah Member FDIC and is replying to you on behalf of CCBank. Thank you for choosing CCBank and allowing it to be part of the solution, Elizabeth!

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 14, 2019

    I applied for a title loan from LoanMart for a funeral when my husband died a few years ago. That's the only type of loan that I know I can use. Their application process was good, it was fast. The lady that attended to me was was very nice. She gave me some cups and a bag. It was a good and fast experience. It was all approved. I'd just have go pick it up. I called LoanMart and then they got a hold of the office where I can go pick up the cash, and it was processed like 1, 2, 3.

    I wanted a different date for pay back. I wanted it towards the end of the month when I get my pension. But they came up with an earlier date, 22. I told the person I talked to very clearly that the date was really important and that 30 is when I get my pension. They told me no problem and they processed me. And when I went to pick it up, the lady just gave me the papers that Walmart gave them, for me to pay them on the 22nd, a month from that date. I usually stick with my pension. So, they're gonna have to wait for my pension. During the process, I went through so many people, and they transferred me and transferred me. And when I got back to the first person, they wanna know what I wanted. I prefer to work with just one, the one that can process me.

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    LoanMart response

    Thank you for taking the time to share your experience and letting us know where there may be room for improvement. LoanMart values its customers and considers each communication an opportunity to assist and serve them more effectively.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: June 25, 2019

    The loan application process with LoanMart was easy. I went to a place like King Cash Advance, where they forwarded the information to LoanMart. It takes longer if you do the application from home through your computer than if you are at a place that features them. LoanMart does not provide you with the actual loan. They connect you to another entity, which will give you the loan.

    When you talk to the person over the phone, they seem to be knowledgeable in and the process is pretty smooth. The problem is that from the moment you get the loan, after your so-called welcome call, they’ll give you a call saying, “This message is for--,” and it’s silent, “and if you are not, please press—“ And then it goes on for a while. You don’t even know who they’re calling for, what they’re calling about, or why they’re calling you. At the end, if you’re bold enough as I had been a few times, to listen to go to the very end of all this because you might want clarification of who they’re calling for, why they’re calling you when your loan is new and no payment was due, they will say, “A representative will be on the line shortly.” But no one’s on the line.

    They will bombard you with up to four of those calls a day. That is unacceptable. Your payment is still 20 to 30 days out, but you’re getting all these calls starting at 8 in the morning. You know where they’re coming from, but they don’t give you any information why they’re calling you. When I talked to a live person, she said she would stop the call. And two days later, another call.

    This is my second time dealing with LoanMart. Before I accepted the first loan that I got from them, and then I pulled back from it, they started sending me letters. I could get a letter two times a month from them. But overall, their customer service is good and the people are friendly. They know their job, but those nuisance phone calls are just a lot to swallow.

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    LoanMart response

    Thank you, Darryl, for taking the time to provide your feedback. We value our consumers and consider feedback an important opportunity to assist and service them more effectively.

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 30, 2019

    My experience with LoanMart was good. I didn’t have any real problems with set-up. And this would be my fourth loan from them. We had a medical emergency. My daughter was bitten by a rattlesnake. And before we could transport them, they wanted x amount of money upfront. But I ran to the ER and I totally forgot my wallet and everything else. So then, I went there and I came to find out that we didn’t have enough funds available. I was told that my daughter is gonna either lose a leg or could possibly die if I didn’t get this money in a few minutes. It was crazy. And so, I went to LoanMart.

    With our previous loan with them, the center was about two miles from our place of residence, so I was assuming I was gonna be able to go pick it up at that particular location, but LoanMart doesn’t do business with them anymore. And they said the nearest one is 115 miles away, which wasn’t the case. Then they said they were gonna wire it to me and it would be available in 24 to 48 hours. They didn’t tell me until they were already in the process of actually trying to go through and wire it, and I told them it was not gonna work for me. I needed to figure something else out. I looked it up, and I told the rep, “Hey, look, the places where they gave me this address, it's 42 miles. I will drive that.”

    The gentleman that helped me in the previous loan that we had from them got on the phone, and I explained to him. He said, “Well, then you should have dealt with me.” I said, “I need to get it today. I don’t care how we get it, but I just need to get it.” And so, we were able to get that all finally reversed and the loan was processed. Within about an hour, I was able to go up and get the checks, and I could get it deposited to have a cash, and then I got back to the hospital. The timing was really bad, unfortunately, but we got it handled. So, I'm thankful for it.

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    LoanMart response

    Thank you so much Michael, for the feedback and taking the time to share your positive experience with us. LoanMart takes great pride in being a financial resource for those in need of quick or long term cash loans.

    2 people found this review helpful
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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 3, 2020

    My credit isn’t so good, so I have to do a title loan. The application process with LoanMart was easy and getting approved was fairly quick because I had done one before. It was good dealing with their representative. LoanMart has been helpful and it's not hard to get a loan.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 2, 2020

    LoanMart treated me really well. The application went well over the phone and the process which took a couple of days was like clockwork. Their reps were all courteous. I'm satisfied with LoanMart.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 28, 2020

    I was looking for a loan to pay my taxes. I had $3,200 to pay so I got 2,500. LoanMart has good service. I knew exactly what I needed to do. And then the rep said, “Let me talk to my boss to see if I can get it down further, the payment,” so she did. I was happy. I was glad they were available and I hope I never have to jump through these hoops again.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 27, 2020

    I was trying to build credit and LoanMart gave me a good payback plan. Some of the other plans, the payments were ridiculously high while LoanMart's was very reasonable. I went in and they gave me a great quote on the amount that my car could get a loan for and the option that the payments went down every month. The reps were fantastic, super helpful, very concerned, courteous, and very helpful. That was another reason I used them - because it was definitely great customer service. The process took 24 hours and it was easy. It worked out well. I have paid up to a certain point and reloaned already.

    LoanMart response

    Thank you for your kind words. We continue to strive towards excellent customer service and we sincerely appreciate the positive feedback from our consumers.Thank you for allowing us to help you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 26, 2020

    Everyone was very helpful with the application process for a title loan, there was no confusion. They were always available for any questions I had, so I had no reason to be confused or unsure. It was a good experience.

    LoanMart response

    Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart is a servicing agent for Capital Community Bank (“CCBank”), a Utah Chartered bank, located in Provo, Utah Member FDIC and is replying to you on behalf of CCBank. Thank you for your kind words. We continue to strive towards excellent customer service and we sincerely appreciate the positive feedback from our consumers.

    Be the first one to find this review helpful
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    LoanMart (formerly 800loanmart.com) Company Information

    Social media:
    Company Name:
    LoanMart
    Company Type:
    Private
    Year Founded:
    2001
    Address:
    15400 Sherman Way Suite 170
    City:
    Van Nuys
    State/Province:
    CA
    Postal Code:
    91406
    Country:
    United States
    Phone:
    (888) 851-2008
    Website:
    www.800loanmart.com