LoanMart (formerly 800loanmart.com)

I needed to do a payment so I needed a loan. I went to a title loan place and they were with LoanMart. Everybody was good. They connected to a customer service representative and we went from there. They took almost two hours for me to get the loan and the customer service was good.

I've had a couple of friends who went through LoanMart and they were pretty well satisfied. I took a title loan ‘cause I needed one and obtaining it through LoanMart was very easy. Their reps were excellent and they did a pretty good job. I'd give them all raises if I could. The services were really good and I was very well pleased.

This company LoanMart Loan me money and and then gave me another one, I would tell everyone that that this company is a good company. I got a title loan and it was approved the same day and the next day I was able to pick up the check and pay bills. The payment was very reasonable and I was given a due date and then later in the year I was able to borrow more money and it lower my payment.

This company is good if you’re looking for a short term loan, do not do the payment schedule because you’re going to pay back at least 4 times of what the loan is. This is my second time taking a loan for them and I haven’t had any issues.

Vanessa was very informative, personable and conducted herself in a very professional and customer service manner. I never wondered what was going on and she did EVERYTHING she promised to do. If she wasn't available at the time I called, she always returned calls in a timely manner or when she agreed to call back. She knew the product, procedure and she was great at explaining. Thank you for assigning such a remarkable representative to my case. It can be difficult to deal with when it comes to business matters and my hard earned money. I never had any issues and the process was easy.

I am a repeat customer at LoanMart. They are simple to deal with and I know what they need to know. The application process went smoothly. The only thing that delayed it was getting the paperwork, which I had to get from a loan that was on a lien prior that hadn't been released. But they were very patient and they helped me make it work. The representatives were all very good and easy to deal with. They kept checking to make sure things were going okay, and they stayed on top of it. I appreciate that.

My father passed away at the end of last year and my mom was in a really bad spot. Without having much to offer myself I reluctantly took out a loan from LoanMart. I borrowed $2500, made my first payment of $329.92 and after reviewing the account prior to the next payment I find I now owe nearly $3000!! Talk about a no win situation. They loan you money, charge a crazy interest rate, essentially making a bad situation a million times worse. If I could give them negative stars I would. Companies like this prey on individuals in a poor position with no real intention of providing real help. My advice is to make sure you exhaust every possible situation before seeking help from this shady company. I’d have been better off selling my vehicle outright. Please, please, please, don’t make your situation worse by thinking LoanMart is actually here to help.

Nam with LoanMart was very helpful in helping me reach the loan goals I was seeking. Service was quick and very friendly. Was able to answer all questions that I had along with quickly being able to get in touch with him when needed.

I was greeted and handled from start to finish by Natalie . She was professional and courteous throughout the entire process. All follow up calls were on time, answer all questions concerning loan documents and disclosures. Very efficient and knowledgeable concerning all paperwork. Thank you Natalie for being there to help me out.

They provided a great service and were not aggressive when it came to additional loan. They are polite and a pleasure to do business with, I would definitely recommend them to my friends in the future. Thanks again to Shaun and the entire LoanMart team for all they do.

I would like to take a moment to thank Nam ** and the LoanMart team for helping me and my family at a time of great need for us. The teamwork and professionalism that they displayed was exemplary. Thanks again and keep up the great customer service work.

I'm really content and appreciative of my recent experience with rep. Doris ** of LoanMart and would recommend and referral anyone with confidence to them. In fact I have already shared my experience and the positiveness of it with friends, family and even strangers.

I needed to get a title loan for an emergency. I had to get my car fixed. Application at LoanMart was a little long and tedious, but they do what they had to do. It took me about five days because they kept telling me they didn’t get the paperwork that I kept sending, but they had it. Somebody else I spoke to said, “Oh, it’s here.” Nevertheless, the reps were all cool and pretty good.

I had a great experience with Chris. He was efficient and got me the cash as promised and was very professional and friendly. He made my overall experience a very exceptional. I would recommend LoanMart to friends and family.

I did take out a title loan. I was going thru a divorce and was desperate. I have been paying every month for a year. I became ill and had surgery. I became 35 days late on the payment. I tried making arrangements but they keep saying, "No it was escalated to collections." I have been trying to figure how to borrow money from somewhere else to make my payment because they stated they put thru a repossession order after missing only one payment. On their website it states they will work with you and even move a payment to the end of the loan. Repossession is the last thing they want. That is a lie!

I had gotten a title loan last year. I paid on time at first. My income was decreased for a few months. I still made a payment but was late. I was told I didn't have an repo order before I paid. But an hour after I paid my car was gone. I was told the system wasn't updated before I paid. Wow... They can do this to good people? I'm being charged still for months now. This is not right! These people are rude as hell. Peter needs more training. Other customer service hangs up now. No help.

There has to be a law put in place to protect people. I've been paying my loan every month, it's as suppose to be paid off in April. Now they are saying I will owe more money than I started with after paying my bill for 4 years! WTH! I'm looking for a attorney! This needs to end!

The personnel were wholly professional and courteous. Not once did I seem rushed or hurried. They, however, did not delay in meeting my needs and exceeding all my expectations. Truly a smooth and painless experience. Highly professional and diligent. I cannot emphasize further how great everyone treated me and communicated.

Great customer service. They were always willing to answer all my questions and hassle free 5-day 100% money back guarantee is awesome. They helped me with all the paperwork process and when I was done they got me approved. Fortunately I was able to get a thanksgiving day bonus and was able to cancel without a hassle. Great job. Will definitely have you guys as an option for future money needs.

I got a Loan from them for $2600 in May 2015 because my husband became disabled and was unable to work. It has been nothing but a nightmare. I was always on time with my payments until 2017 when I became ill. I do not understand how they say you can pay it off in 2 years when I still owe more than I borrowed 3 years later. This is my only vehicle and they harass me all the time about payments and repossession. I don't see how I still owe so much when I made every payment on time for 2 years. I do not recommend anyone doing business with them. They are a bigger rip off than payday loans.

Customer Service is absolutely non-existent. Even a simple task like resetting a password can't be done on Sunday "b/c they're closed", but they're answering phones to take applications. Tell me what sense that makes?! Then no one can give you a name, another number, or contact e-mail for complaints or have a manager call you back. The 'manager' Peter I supposedly spoke with is a spineless chump who needs extensive training on how to handle simple calls before they escalate for no damn good reason. I guess I have to go back to Speedy Cash for quality loans that even with a high interest are still paying off quicker than this loan shark LoanMart **.

Granted, I took out a loan on my car title. I get that. I contacted LoanMart through their online form on their website long before my first payment was due and explained that due to unforeseen circumstances that I would not be able to make a payment until the middle of the following month. I did not receive any response at all to this "written" communication with Loanmart. Instead, all I have been getting is numerous calls from a multitude of different phone numbers with no caller ID. As a rule, I NEVER answer calls from anyone that I do not know, one reason being that by doing so, you are confirming that the number that is being called is legit which opens a person up to multitudes of scam calls, marketing garbage, hack attempts and more.

I had a money crunch as I changed jobs. I needed some cash to cover rent and a few bills until I got my first paycheck. I used my Mustang to get $3,000 and paid it back after a few months. Was an easy process, considering how much money they were giving me.

We were able to use money from LoanMart to attend a big family reunion over the summer. The approval process and application are super easy and everyone is great to deal with. We recommended it to all our family at the reunion!

Very good customer service and helped me a lot with what I was trying to do. They were easy to use and understanding were quick to help me with what I needed, definitely recommending this to my family if they ever need this service.

Courtesy and professional everyone who help me with my loan. Payment are real high, but it did help me with all my needs. LoanMart would be the perfect loan business in the US if they had lower interest and lower monthly payments. For now I’ll deal with it. As far as the staff at LoanMart can’t complain. Excellent customer service. Thank you for all your help in my time of need.

I am very satisfied with the service from LoanMart! Very friendly and very patient, with us! I would totally recommend to a friend to come here! I feel very safe and very aware of each step of the process! Definitely recommend!

This company made an unauthorized charge on my card. It took 3-5 days for the money to go in my account and caused $400 in late/overdraft fees. When I spoke with LoanMart about who would be responsible for the fees, they told me, "Oh well". Nothing they can do and they don't have a corporate to contact. SMMFH.

LoanMart repossessed my BMW convertible after missing one payment because I was hospitalized with pneumonia. They sold the vehicle at auction and received a lot less than the amount of the loan. The loan was for $7200.00 and they sold the vehicle for $5000.00. They then proceeded to attempt to collect $8400.00 from me. They did not attempt to get a deficiency judgment so therefore I owed them nothing. They know that most judges will not award a deficiency judgment if they have taken the collateral. LoanMart claimed on my credit report that I owed $8400.00 and had not made a payment and caused my credit score to plummet and made it difficult to obtain credit.

Be careful in doing business with the above company. LoanMart is falsifying illegal contracts on consumers I know because I’m a victim of that scam. LoanMart does not practice honesty in their business dealings. I understand business is business if you get the loan yes absolutely pay it in all fairness. Well I paid it all & 18,000 and these scammers decided to condor up a scam on me and tell me I had an error in Loan Number on the current loan going forward use Loan Number **. I thought nothing of it just that ok. H ** Danny ** told me he would mail this contract but never did I had to make him do it and lo and behold it’s all faked and forged and very much illegal. I know this conversation and I will never forget it never.