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LoanMart
Overall Satisfaction Rating
3.92/5
  • 5 stars
    60
  • 4 stars
    16
  • 3 stars
    5
  • 2 stars
    3
  • 1 stars
    16
Based on 100 ratings submitted in the last year
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LoanMart

formerly 800loanmart.com

ConsumerAffairs Accredited Brand

LoanMart connects consumers with the cash they need, including through car title loans. Credit issues aren’t a problem! Apply in minutes, and get your cash in just hours. Contact us to see your borrowing options and full disclosures.

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LoanMart Reviews

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Page 2 Reviews 11 - 20
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 25, 2019

In retrospect, the LoanMart application was pretty straightforward. Fill this out, do this, verify this. They called me and left a message. They had to call me back. I had to re-initiate the call that I was interested so I wasn’t hounded. The only thing that I would recommend is the process of going to one of the allocations for verification with my car and having to go out there before the paperwork was submitted. The person said it was gonna be ready in 20 minutes. I got there in half an hour, stayed for 15 minutes and sent a message to the person asking what was the hold-up then I left. I went back the next day to complete the process, which at that time, everything was ready. The person said they were backed up and were busy initially. I think I would’ve just stayed home to go back the next day when it was ready, rather than go there and then leave and come back. Other than that, LoanMart is a viable option to what one needs at that particular time.

LoanMart response

Thank you, Izedomi, for your review. LoanMart takes pride in treating every customer with excellent personal service.

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Rated with 1 star
Verified Reviewer
Original review: Nov. 23, 2019

I made the worst mistake of my life to get a loan from these sharks!!!! Please, I beg everyone, DONT DO IT, DONT DO IT, DONT DO IT!!!! My loan was or is for $2500 and by the time I finish paying it it will be 11,ooo.oo over. I did not do my research and did not realize this until it was too late. Now I'm trying to pay the full amount and they wont let me pay with a credit card. They say it has to be cash, but if I asked for a loan in cash it's because I dont have it and they try to stop you at every turn!!!! They are the worst!! And then when you call they dont help you or try to give you any options, as if they are never going to be in that situation! They are such bad people, the owners and the workers. PLEASE DONT DO IT, DONT DO IT, DONT DO IT, DONT DO IT!

LoanMart response

Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart takes pride treating every customer with excellent personal service. A detailed response was mailed to your address on file. LoanMart believes that its response adequately addresses your message. If you have any questions, please contact compliance@loanmart.com.

6 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Nov. 20, 2019

Don't ever deal with these people. They are such a rip-off. I hate I ever got a 1000$ loan that just put you further behind. They came and got my car saying I was 2 months late but really I owed $9 from previous month so I owed 156.00 that I was 8 days late on paying then. In order to get my car back I have to pay $631.00. People get loans in time of need. If they can afford to pay an outrageous price like that they wouldn't get a loan in the first place! This place is ridiculous. Don't even give people a chance. Not to mention my payments seem to go nowhere. I still owe more than I borrowed after all that!!! They really don't need to be in business!!

LoanMart response

Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart takes pride treating every customer with excellent personal service. A detailed response was mailed to your address on file. If you have any questions, please contact compliance@loanmart.com.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 10, 2019

A mutual friend told me about LoanMart. Everything is going fine with them. They pretty much gave me the best interest. I got a title loan from them. I needed more cash, but they said that’s the only thing I qualified for and I really had to qualify for it. I applied over the phone, and the process was good. The actual loan officer filed the application. It took about two hours for me to get approved, and I had the access to the cash the next day. The rate and terms were good. I like it. LoanMart is a good company.

LoanMart response

Thank you, Robert. LoanMart takes great pride in being a financial resource for those in need of quick or long term cash loans.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2019

I got a title loan from LoanMart to pay my bills and it took around three weeks before I got it. I gave all my information about my job and they helped me. The reps were very nice people and it was very easy to approach them. But sometimes, they would let me wait for 15 minutes before I could talk to them and then after that, they would say that they would call me back in 30 minutes. They wouldn’t return the call so, I would call again. They should not do that to the customer. If they were busy, it would be better if they would tell me exactly when to call back. Also, sometimes, it would take me a while before they could connect me to the other person to talk to.

LoanMart response

LoanMart values its customers and considers each communication an opportunity to assist and serve them more effectively. Thank you for taking the time to share your experience and letting us know where there may be room for improvement.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 4, 2019

My friends told me about LoanMart a long time ago. This is my second loan from them. Because I had used them before and I had paid up the loan, I figured that it would be easier to get the loan through them. I started the application process online. I had to finish it over the phone in the office. The loan officer was very nice and very good. The underwriting and application process took a few days overall only because I kept running out of time at the end of the day. It took about four working days to get the actual cash. It was my fault, though, not getting things then. The percentage is really high. But I was planning on paying it off early like the last time. LoanMart is good.

LoanMart response

Thank you for being a great customer to serve. LoanMart has worked hard to establish an outstanding reputation for quality service and credits our dedicated employees to our success.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 22, 2019

The team that worked with me was very helpful in assisting me. They were always kind and very professional at all times. I will recommend them to any of my friends and family. They got back to me in a timely manner. This was my first time in getting a title loan but if need another one, I will certainly use this company without any hesitation!!!

LoanMart response

Thank you for being a great customer to serve. LoanMart has worked hard to establish an outstanding reputation for quality service and credits our dedicated employees to our success.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 22, 2019

Application process was handled over phone and submitting and signing documents was made easy when sending documents via text option. Representatives were very helpful through the full process. I was funded immediately when I submitted all documents. This is my third time applying for a loan with no bad experiences. I would recommend LoanMart to my friends.

LoanMart response

Thank you for choosing LoanMart and allowing us to be a part of the solution, Sylvia! LoanMart takes great pride in being a financial resource for those in need of quick or long term cash loans.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 15, 2019

I had done a title loan with another company, and they’re not gonna do it and they recommended LoanMart. Also, I’ve been getting emails and letters from LoanMart for quite awhile. We went with a title loan since it was less expensive than other things. The application process was fine. LoanMart's rate and terms are a little high but they’re cheaper than payday loan. But getting the money was a bit of a challenge. I had to drive 90 miles to go get it. There was no place closer that had the funds available. I was able to get it from a Walmart in Gilroy. So it’d be nice if they had some other people that were available.

LoanMart response

Thank you, Judith. LoanMart takes great pride in being a financial resource for those in need of quick or long term cash loans. Thank you for taking the time to share your experience and letting us know where there may be room for improvement.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Oct. 14, 2019

Not a pleasant experience. The timeframe was misleading in getting the loan. Someone called several times throughout the day asking for something different instead of settling the expectations upfront. I’m hoping to pay off the loan early so I can end the relationship as soon as possible.

LoanMart response

Thank you for taking the time to share your experience with Wheels Financial Group, LLC dba LoanMart (“LoanMart”). LoanMart takes pride treating every customer with excellent personal service. A detailed response was mailed to your address on file. LoanMart believes that its response adequately addresses your message. If you have any questions, please contact compliance@loanmart.com.

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LoanMart (formerly 800loanmart.com) Company Information

Social media:
Company Name:
LoanMart
Company Type:
Private
Year Founded:
2001
Address:
15400 Sherman Way Suite 170
City:
Van Nuys
State/Province:
CA
Postal Code:
91406
Country:
United States
Phone:
(888) 851-2008
Website:
www.800loanmart.com
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