Securitas Security Services USA Reviews

As a female and only female on this job I continually endured a hostile work environment. Then out of nowhere, without prior wearing I was let go for flimsy and baseless reasons which included: (1) wearing a personal non uniform hoodie while "off duty" on my way to and from work on a cold day to stay warm, (2) speaking a little more loudly to accommodate another employee's clearly visible and self-stated disability (really!), as did other male staff, (3) wearing prescription protective glasses to keep the sun out of my eyes, as did the male staff, (4) for sitting back in my chair so I could properly view overhead monitors, as did the other male staff.

The reasons were all without merit and were in retaliation of my reporting mistreatment by male supervisors and staff. No woman should ever have to put up with this kind of treatment, out of fear, in order to keep her job, which is what I was "forced" to do. My family and friends are advising me to pursue criminal and civil charges for numerous counts of state and federal law/code violations including: sexual discrimination, sexual harassment, other forms of unlawful harassment, hostile work environment, unlawful retaliation, threats of physical and sexual violence, etc. Reporting this organization to the media is also on our agenda. I'm sure the media would like to see the inappropriate and threatening text message sent to me by my supervisor. When things like this happen to women in the workplace and it goes unaddressed, and is tolerated, it is a HUGE step back for female employees.

It's appalling these kinds of situations still happen. Please note the numerous former employees who have openly documented similar treatment. Has anyone on this site even gotten any retribution for such treatment? It sure doesn't seem so because the company continues to get away with despicable and unlawful treatment of their employees. If there is an attorney viewing this, I am very interested in a lawsuit and have documented evidence to prove it. If there isn't an attorney, I will file on my own and I will win, as I have solid evidence and witnesses. Anyone want to join the suit with me? Write back and let me know how to contact you.

When I was employed in 05-06, I did have a standing child support order. But today, I have no current support due and I owe no arrears. On their own, they reactivated a 9-year old null and void order with out checking it and garnished half my check. The child support agency didn't know why in the world they would do that. Example. My orientation check was $53, I only got $23. I was also informed my pay was $9 an hour at the post. They paid me $8 an hour. Yet another lie. Note, I've only been back with Securitas for a week. They have no right whatsoever to reactivate an order that should have terminated when I left in 06. Child support even said the same.

Lastly, I was with Vernon security prior. I had a 38-hour post waiting for me but I left because Vernon did not have too many posts here. They are primarily in LA and San Diego. Securitas told me I could not stay with Vernon when my working relationship starts with them. So I got my start date and I resigned from Vernon. By Securitas telling me that they screwed me out of a 38-hour post and now I'm not working at all.

Needless to say I was called into HR and was taken off the account for being unprofessional and provoking the officer in saying what he said to me. At the point of this incident, I had been with the company for almost 6 years with a clean record. When I arrived at HR for this incident, they gave me a write-up from a manager for something to do with scheduling (Only showed me a photocopy). I was never Informed of the write-up from the manager, was never given the opportunity to sign it and was never given a copy. During the same meeting, I was given a write-up for the hands-on incident and was never given a copy of that write-up.

Needless to say I now have a lower paying job. The officer who was caught sleeping on the job (with photos taken) and the same officer that called his supervisor a piece of ** is still on the account. I have found that Securitas Security Services change rules as they go to protect themselves and they care nothing about their officers who made them a multibillion-dollar company. They use their officers and supervisors as scapegoats just to protect themselves.

I wrote to my employer, which was Securitas and they did nothing. I made a vast amount of complaints to my supervisor and nothing. Finally, I show up to work and they just tell you do not work here anymore. No one from Securitas contacted me. I was not given a reason. I was not notified to not go into work that day. Nothing. The Securitas Company did not want to investigate any matter for me. They did not care. They only cared about keeping their vendors. They placed me at a different job site, lowered my pay, lowered my hours. They made me travel an extra hour to work every day. I did not do anything wrong.

If you work for this company, the people will treat you horrible. The company will not care. They treat you like trash. Do not work for this company. I had written letters, phone calls, and verbal complaints about this company. DO NOT waste your time working for this company. I can’t believe the courts have not acknowledged that this type of workplace behavior should be considered illegal in American society. I hope that some type of authority will prevent this company from existing in the future.

The situation escalated, as I became angry and I took my purse and proceeded to the elevator to attend the meeting I was there to attend. Before I could get on the elevator, another guard steps out from across the room and says I could not ever the elevator without a badge. I have served at this location for 8 years and have NEVER been told that I was not allowed to enter the elevator without a badge. I then sent the part that was with me upstairs to tell the company I work with that I was not being allowed entry and to send someone down to prove that I was to be allowed upstairs.

One of the persons with whom I work came downstairs, at which time the initial security guard came over to the elevator, along with 2 other guards, where he commences to confront me and the person who came down to assist me. We were both then asked to go outside the building where one guard door to me and the other person was separately talked to in another location. The individual who came to assist me was then instructed to go back upstairs leaving me surrounded now by 3 guard and the original guard back at his post. After I explained my position, I was told I could reenter the building.

Once inside, another guard blocked my entry and said they needed to search my purse. I informed said guard that it had already been searched. The guard then spread her arms and said it needed to be searched again, at which time the original guard once again placed both his hands inside my purse and rifles through my belongings again! I was then allowed to go up in the elevator, which was totally hypocritical because I still did not have a badge. This is the second time I have experienced this treatment by the same security company and I feel totally violated. I asked a professional executive protection officer whether their practices are legal/warranted and I was influenced that they are not. What recourse do I have?

The HR Dara is the worse person. She does not care if you have 10 kids or it's Christmas. If you don't jump when she said jump, she will find a way to not give you any hours to work. Jamie, the branch manager, he will smile with you and stab you on your back when you turn around. Terrible company, terrible people to work for. Go elsewhere if you need a job. Go to Aldis Supermarket where they will pay you better than this place. The company was good when the scheduling manager Kenyatta was working there and the road supervisor Jax. They understood the guards and worked with us to help us with hours. Now that they are gone, we have nothing but pricks.....

Not a week after my VERBAL confrontation with the other officer, I was FORCEFULLY TRANSFERRED to another client site that only offers 16 hours as opposed to 40 I have been working. I was called to my branch officer under the impression that it would a discussion of what had happened. However when I arrived I found this not to be the case as I was unceremoniously informed that I had in fact created the hostile work environment and my options were transfer or to be terminated from my position with the company.

I was under the impression that the inquisition I was called to was to be a discussion because I was not contacted by Human Resources regarding the incident so as to explain the situation from my perspective. From what I have gathered the Human resources Representative for my remote branch of Securitas Security Services USA contacted the other officer involved in the confrontation and our supervisor with whom the officer is friends with and not myself. To summarize my experience with the Kansas City Branch office Human Resources division of Securitas USA as well as the St. Joseph Branch office has been unpleasant at best. I have found the way in which they conduct business within their organization to be unprofessional.

Three weeks later, they called me up and told me I had to come to the office (I thought I possibly messed something up, but had no clue). They pulled me into the office, interviewed me, and granted me a Field Supervisor position. I was ecstatic. I worked in that position for 10 months before I became the Lead Field Services Supervisor. I always treated my employees as fair as possible, ensured that the payroll was correct (that was an additional responsibility of the FS's) and did my best with the schedule. I only had one complaint against me, because an officer showed up for his shift two hours late and I had already given his hours away.

I transferred down to the Panama City Beach office a few years ago, started part time, and enjoyed it. The only bad experience I had with the company was when the Branch Manager and Operations Manager quit at the same time, and the office operations switched over to another branch office. At that time, I was also working as a police officer for Tyndall AFB, and was required to work every other weekend. With Securitas, I worked the opposite weekends, which worked well because another officer could only work the weekends I needed off. We had a great yet unusual schedule, and we never had any call offs or other issues.

When the branch temporarily closed and went to Pensacola, the HR manager decided that she didn't like the schedule, fired the other employee, and took all of my hours away. The other officer didn't really care as it was just for extra cash, but I called the HR manager out on how low the move was. She simply couldn't find it in herself to care. I went above her head to the regional manager, and he fixed her problem real quick. I ended up being reassigned, but to a supervisory spot at an airport. When we finally got new office personnel, I requested full time (I no longer worked for Tyndall AFB) and got it within a week.

All in all, it definitely depends on the management at the branch you operate out of. Sometimes you have crappy supervisors, and sometimes you have good ones. And the only reason I've seen a crappy supervisor stay in their position was because the client wanted them as the site supervisor. And to all those people talking about being paid minimum wage during training: it's company policy to do that, because Securitas pays for the site-specific training. The contracts only state that Securitas will provide officers to cover the open hours, and when a new officer gets trained, Securitas has to foot the bill, hence the minimum wage. Yeah, it sucks, but it's only for a little while.

If your site doesn't have post orders, take the time during your shift to write down your responsibilities and duties and give it to management. Many times, the client will not provide post orders, just a list of what they want done. The best way for post orders to be developed is by the officers that work there. I've written post orders for a lot of places, and they've been turned in, approved by the BM, and then by the client. It may take a while for the client, as it's probably not high on their priority list, but the system works.

I just left Securitas to be an undercover investigator for another security company, and found out that the branch manager told the client at my last site that the officers working there deserved a raise, and that the contract might not be renewed if one wasn't negotiated. All the guards working there got a 29 cent raise. Like I said earlier, it all depends on the management. If yours are garbage, call the AlertLine (or whatever it's called now). I did it once. They did their investigation, and the person who I called it on was relieved of their position.

Securitas play dirty and unfair politics toward their employees under the pretense of going by the book. But too many times management has dropped the ball and has shown favoritism within their ranks and gone after their own officers in a manner of retaliation. I am certain there are too many former employees who agree with my view of this goliath corporation. But like I always say, the bigger the ego, the harder the fall. I know many former supervisors who acted very arrogantly with their officers, many of them have lost their position because of the way they carried themselves. The irony is that the company breeds a culture of instigation and harassment with their supervisors whom they turn their backs on later on when they get in trouble. But karma is a ** and no one escapes the consequences of such behavior.

At the end of working endless overtime for six straight months, building great relations with the parents and students, and even going beyond my required duties for the school, I got to work one Monday and I had one of my other supervisors there with another guard. These jerks didn't even have the decency to call me on the weekend to tell me not to come in on Monday. So I felt like I was put on blast in front of all the parents. Even after I left, I received numerous phone calls asking why I left. Little did they know that basically, my supervisor ruined my contract by making it a hostile environment between me and the principal. From that moment, I was bouncing around from contract to contract and did not receive any type of steady schedule. When I would call my supervisor, I never got a response, but when they needed me, they were able to contact me and expected me to give them 110% when they couldn't even give me a response when I needed them.

Now I have been with the company nearly two years, and I can honestly care less about my supervisor. We will call him Mr A. I do not work any more overtime than needed, and I do not cover anyone on any of my days off, nor do I have any intention to. Now I am back at a school, and I am only making $10.50 an hour? After what happened in Sandy Hook, every security guard that works in a school should make a minimum of $15 an hour and be provided at least a slash-proof vest. But Securitas does not care about their employees' safety. I have gotten lunch taking out my checks weekly, but meanwhile, I have work at sites that I didn't even get to take lunch. One such example is at the first school I worked at. I never got an uninterrupted 30-minute break, even though I worked an 11-hour shift.

Also, after Hurricane Sandy, I was working 12-hour shifts, outdoors, in some freezing weather and a company vehicle that was dead with no gas, watching a generator. I had no lunch break and no bathroom break (I would urinate outside or in a plastic bottle). On top of that, my supervisor expected me to stand on a long gas line because there was a shortage, to get gas for the company vehicle, which I did just to get some heat, but I was never reimbursed... Then I was fed all the wrong information by two of my supervisors about an annual bonus pay. After my first year, I realized that this company only cares about keeping their pockets fat. I have even worked at the Barclay's Center, and there was a three-day period where all the porta-potties were removed from the outside posts and we were not even allowed to use the restrooms inside the arena. Instead, we were told to go across the street to the Gap or Old Navy.

What type of company neglects its employees like this? I would never recommend this company to anyone. The only reason I am still with this company is because I am looking forward to getting fired and collecting unemployment, but I will not quit and let them get away with everything they have put me through without paying for it. The only difference between me and other employees of Securitas is that I have became a "NO" person. "Can you cover this week for someone?" "NO." "Are you available these days?" "NO." "We need you to work weekends." "Hell no, I gave up my weekends for this company too many times.."

Securitas.. I hope this whole company gets investigated, because I wouldn't be surprised if they are short-changing their employees just to put a few extra dollars in their pockets. I have been threatened with docked pay and termination, but since I'm like one of the three guards that can speak Spanish at Securitas, they don't want to get rid of me.

There were times that no schedule came out at all and we had to contact the FS to find out our schedule. There were 3 incidents where I showed up at work just to find another worker there. Apparently, we were double scheduled; therefore, someone would have to go home which was usually me. I was never compensated, not even once, for my wasted time due to their incompetence. I'm sure everyone heard that Securitas are known to short employees' hours on paychecks. Well, let me assure you that this is true. Almost all my paychecks were shorted between 1-12 hours and I would have to keep asking the FS when I would be paid, sometimes for weeks, until I finally get an adjustment off-cycle check.

The company acts like you're trying to scam them out of money when you tell them your paycheck is short. Luckily, I kept track of all my hours which proved I was shorted. When they realize I was shorted, they point fingers at each other. As for training. What training? I received no training whatsoever in the 2 years I was there. There were no post orders, nothing in black and white and no emergency plan in place for any of the sites I worked. Basically, I was told if I see something happening, call my SS for instructions, which was usually "keep a distance and call the police." They basically want a uniform to be seen and not heard.

Most officers have no idea what to do in situations, so they just do nothing. There was once a bomb threat that was already handled by police, but I knew I needed to inform the higher ups via chain of command. Therefore I notified my SS, who was to inform the client, and FS, who was to inform BM. Well apparently, my SS dropped the ball and failed to inform anyone. Now get this, I got written up because they said I should have followed up and made sure the info was passed up the chain. Isn't that what the chain of command is? I did my part. I made my notification. ** am I responsible for making sure my supervisor makes his notifications?

It didn't take long before I realized this company was a joke. Nobody took us seriously, with good reason apparently. I was actually told by the BM that, "Here at Securitas, we do not stand our ground." They do not want us to approach anyone or intervene with anything. They simply want us to call the police for everything. We had an officer literally chased by a homeless guy back to his vehicle, locking the doors while calling the police. We had officers threatened, pushed around, punched and lunged at and yet the company does nothing to protect us. After I was lunged at and threatened, he would be back with his boys to hurt me. I requested we get another officer on this one officer site or we get some type of training to deal with aggressive combative people. Apparently, it fell upon deaf ears.

This company turned out to be a huge disgrace to security companies and makes all security look weak. Securitas has 2 different divisions: airports and all others. So just to be clear, I'm not referring to the airport division because the officers there are topnotch professional officers unlike the sad, pathetic, worthless division I'm referring to.

Burns and Pinkerton was sold out to Securitas. These companies as far as I know both were not holier than thou. In fact, prior to Burns Security selling the company to Securitas, an employee of Burns Security appears to have been a victim of a racial discrimination. Guess who wanted a company that treated people like this? Securitas. Simply amazing. The case is: Clinton **, appellant v. Burns International Security, et al, Appellees United States Court of Appeals District Circuit 105 Frd 1465. This case was argued on Nov. 4, 1996. The case was decided on Feb. 1997. Note: Aug. 5, 1991 Security Officer: Clinton ** was hired by Burns International Security. It appears this passionate patriotic American was subjected to harassment and retaliation which are both violations against public policy. California Labor Codes: 2922, California Labor Code: 2800, California Labor Code: 6310.

Also, it appears this company Burns International Security violated Government Code: 12900. It appears this honorable security officer:Clinton ** suffered intentional infliction of emotional distress and racial discrimination. This so disgusting. Even after Jesus Christ stated, "Love your neighbor as yourself". Jesus Christ stated, "how can you say you love me that you have not seen and hate him that you do see?". Well, big Goliath, Burns Security International pulled a rabbit out of the hat with their perhaps big and powerful corporate lawyers to squish the small and poor people. The Federal Arbitration Act 1925 in 1947, Title 9 of the United State Code. Basically after this, no doubt honorable security officer rose to the occasion. He no doubt was a victim. Just for reporting an act against public policy to the Equal Opportunity Commission.

What happened to Burns Security recognizing the first amendment? Now Pinkerton Security likes to brag how great they were. Yet it was under their contract that Abraham Lincoln was killed. So why would Securitas even want to be affiliated with two companies that appear to have a pattern of negligence? It's obvious, birds of a feather stick together. Even the Holy Bible says, two can't walk together unless they agree.

I was so enthusiastic applying with a company that offered so much. It’s been a long time since I have noticed so much opportunity as an American veteran. Unfortunately, it appears today I was discriminated in the hiring process. The computer told me to come back in sixty days. Liz, the receptionist, asked me if I worked for Pinkerton and Burns Security in the past. She indicated in her notes I was not allowed to work for Securitas. I informed her that these jobs ended. This appeared to not be good enough for Liz.

I presumed that this company did not mind hiring American Veterans. I presumed this big company would give an Hispanic American Veteran over fifty the opportunity to have a career. Could this be misrepresentation (California Labor Code: 1050-1053)? Where is the due care (California Labor Code: 2800)? How is this working with best efforts (California Labor Code: 2924)?

This does appear to be discrimination in hiring. To state they are an equal opportunity employer, this appears to be misrepresentation. In fact, the only person in the world that demonstrated perfection was Jesus Christ, the reason for the season. Is this company anti American veteran? Do they prefer only perfect people? Are they forgetting they did show a small pattern of incompetency to their shareholders, the robberies in the UK division year 2006, also the two security guards who died in Northeast Philadelphia, Oct. 4, 2007? Jesus Christ said, "Take the beam out of your eye before you try to take the spec out of your brother's eye.” This is somewhat disgusting. I'm so disappointed.

ALSO TO INSURANCE SAMANTHA **** (10/05/06)-GEICO

Hi. My name is Lehua ****. I was in a motor vehicle accident on 08-28-2006. I was rear ended on Alamaha street by Sheryl **** who works for Securitas. There were 2 cars stopped in the front of me. I ended up slowing down and came to a complete stop on Alamaha street. All of a sudden I got hit. All I remember that time, was my upper body flew forward towards the steering wheel and my upper body flew back against head rest and back of chair. My head and back hit the back of the chair in my truck. My boyfriend and I have an old truck, 1987 Mazda that I was driving, so the chairs are hard and not that comfortable to sit in. I had looked in the rear view mirror and saw a white car behind me. I had pulled over to the side of the road and turned off the truck. The lady(Sheryl) that hit me asked me to pull over some more, but I couldn't start up the truck and so she(Sheryl) said for me to put the truck in neutral and she(Sheryl) was going to push the truck more off the road. After the truck was off the road she(Sheryl) came up to me and asked if I was okay. I said, "no." I wasn't able to get out of the car. I was crying because I was in a lot of pain. Sheryl then asked me if I needed to call anyone. I said, "yah, my boyfriend(Josh)." I called my boyfriend(Josh) and told him I was in a car accident. He(Josh) was on his way to the accident site. I gave Sheryl back her phone and said, "thank you." Sheryl had called 911 and police and ambulance came. Police came and asked if I was alright. I told them, "no." I had told police I came from Maui Market Place and I had 1 hour before I had to be at work. I decided to go on Alamaha St. to Taco Bell because I was hungry. There was 2 cars stopped on the street. I ended up slowing down and came to a complete stop. That's when I got rear ended from behind. Lucky I was at a distance from the car in the front of me or else I would have hit them too. Sheryl's statement to police was, "She(Sheryl) was driving at 20 mph directly behind me(Lehua) westbound on Alamaha St. She(Sheryl) closed her eyes for a brief moment, opened them and immediately hit me(Lehua) from behind." The ambulance then took me up to Maui Memorial and I got treated. There were x-rays taken of my neck & back area. Nothing was found broken. Thank god.

Diagnosis I have received sprain/strain of cervical spine & back due to motor vehicle accident. My boyfriend(Josh) came to the hospital and stayed with me there until doctor said was okay for me to go home. When I got discharged from hospital, Josh brought me home. I had called my insurance company-GEICO to inform them that I was in a motor vehicle accident. My insurance claims specialist is Samantha ****. I have called her quite a few times and asked her if the other party had filed their claim yet and no would be the answer. I had then called Kaiser to make a follow-up appointment for 08-29-2006. I had an appointment with Dr. Martinez at 8:20 am. Dr. Martinez prescribed to me a pain medicine and muscle relaxer. I had received doctors note for work stating I am unable to return to work until 09-05-2006. Also I was to be on Light Duty thereafter til 09-10-2006. I had another follow-up appointment with Dr. Martinez on 08-31-2006 at 3:10 pm and advised Dr. Martinez I was having numbness in my arms and hands.

Lehua ****

LEHUA

THIS PART BELOW HAS ONLY BEEN SENT TO LAWYER KEN **** (10/19/06)

Also I would like to add that I spoke to my insurance adjuster (Samantha ****) and she had referred me to Precision Auto Body Shop to get a car estimate. I had gone to Precision Auto on October 10,2006 and they took pictures and said they were sending the claim to Samantha @ Geico. Apparantley Samantha received the claim, but due to my deductible being $2000.00 I would have to pay this amount and then something where I would get reimbursed for it or something like that. I feel it wasn't my fault that I was rear ended by Sheryl **** and that the other party is trying to get out of paying for the damage to my vehicle. On the Police Report it states that I was stopped and that Sheryl **** was going 20 mph when she hit me(my bumper). The other party states there is no damage to their vehicle, but on the Police Report it shows there is light damage to the front license plate area and on my vehicle is the driver side back bumper. Please if you can help me out I would really appreciate it. Lehua

ON OCTOBER 20,2006 I, LEHUA RECIEVED INFORMATION FROM GEICO ABOUT SMALL CLAIMS COURT. MY INSURANCE ADJUSTER-SAMANTHA **** SUGGESTED THIS IS THE BEST WAY TO GO NOW. WITH THE INFORMATION ABOUT SMALL CLAIMS COURT SAMANTHA SENT ME ESTIMATE FOR THE BUMPER FROM PRECISION AUTO BODY. I ALSO RECIEVED PICTURES THAT PRECISION AUTO BODY TOOK OF THE BUMPER TOO. THE BUMPER SHOWS WHITE MARKS LEFT ON IT FROM WHEN SHERYL **** HIT ME. THE BUMPER HAD NO DAMAGE AT ALL BEFORE THIS ACCIDENT OCCURED!