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University of Phoenix Reviews

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About University of Phoenix

The University of Phoenix is an online university focused on education for working adults. It offers over 100 career-relevant programs and flexible, asynchronous classes. Students take one course at a time, with each lasting about six weeks. One-on-one support is available 14 hours per day, five days a week.

Visit www.phoenix.edu
Pros
  • Designed for busy schedules
  • Online, asynchronous classes
  • Professors with real-world experience
  • Scholarships available
  • Tuition locked at enrollment
Cons
  • Only one in-person campus
  • Lacks strong networking opportunities

Helpful Reviews

Miami, FL
Verified purchase
There is always someone available to help whenever questions come up, whether it is related to coursework, resources or navigating the program. That level of accessibility makes a...

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Largo, FL
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Overall very pleased with my choice to attend UoP. … My professors have been readily available, if help is needed. My one pain point is the financial assistance department. They a...

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How the University of Phoenix works

The University of Phoenix is an online university focused on providing education to working adults, offering distance learning as early as 1989. It offers over 100 programs that prioritize career-relevant skills.

Courses are structured in accelerated six-week blocks, with students typically taking one class at a time to help balance school with work and other responsibilities. Classes start every few weeks.

Students have lifelong access to career services, including career coaching, resume building and interview prep.

University of Phoenix programs

University of Phoenix offers more than 100 programs across several fields of study. Below are some of the primary fields with examples of available degrees.

Business

University of Phoenix has 25 business degrees and certifications. It offers certificates, associate degrees, bachelor's degrees, master's degrees and doctorates in the following areas of study, which can prepare you for up to 80 business careers.

  • Accounting
  • Business administration
  • Business analytics
  • Business management
  • Communication
  • Finance
  • Human resources
  • Leadership and management
  • Marketing
  • Operations management
  • Project management
Criminal justice

There are six criminal justice programs at the University of Phoenix that can prepare you for up to 16 careers. You can earn an associate degree, a bachelor's degree or a master’s degree in the following areas of study:

  • Criminal justice administration
  • Human service
Liberal arts

There are two bachelor’s degrees in liberal arts at the University of Phoenix. You can earn a Bachelor of Arts in English and a Bachelor of Science in Environmental Science.

Cybersecurity

University of Phoenix offers eight cybersecurity programs, preparing you for up to 24 careers. You can earn a certificate, associate’s degree, bachelor’s degree or master’s degree.

Education

There are 18 programs at the University of Phoenix that will prepare you for up to 72 careers in the educational field. You can earn a certificate, associate’s degree, bachelor’s degree or master’s degree. You can also earn a post master’s certificate. Programs are available in the following areas of study:

  • Adult education
  • Curriculum and instruction
  • Early childhood education
  • Education administration
  • Educational technology
  • Elementary education
  • Secondary education
  • Special education
Health care

You can earn one of 13 health care degrees that will prepare you for up to 30 careers. You can earn certificates, associate’s degrees, bachelor’s degrees, master’s degrees and doctorates in the following programs:

  • Health informatics
  • Health management and administration
  • Public health

The Bachelor of Science in Health Administration coursework aligns with the requirements of the Healthcare Information and Management Systems Society and the American College of Healthcare Executives (ACHE).

The Master of Health Administration program aligns with ACHE’s requirements.

Nursing

There are eight nursing programs available that will prepare you for up to 40 nursing careers. University of Phoenix offers bachelor’s, master’s and doctoral degrees in the following areas:

  • Health informatics
  • Health management
  • Mental health
  • Nurse leadership
Psychology

University of Phoenix offers four programs that will prepare you for up to 24 psychology careers. It offers bachelor’s and master’s degrees in the following areas of study:

  • Human resources
  • Psychology
Behavioral sciences

The university offers degrees in behavioral sciences, including a bachelor’s degree in Correctional Program Support Services and Social Work and a master’s degree in Clinical Mental Health Counseling.

Technology

University of Phoenix offers 20 programs in which you can earn a certificate, associate’s degree, bachelor’s degree or master’s degree in technology. It has coursework in the following areas of study:

  • Business analytics
  • Computer networking
  • Cybersecurity
  • Data science
  • Health informatics
  • Information systems
  • Information technology
  • Software development

University of Phoenix costs

Costs are based on a per-credit rate, and most courses are three credits. University of Phoenix offers the following estimates for per-credit costs and resource fees at the time of publishing:

The exact cost of your University of Phoenix degree will depend on the course requirements. However, your costs won’t change over time. Your tuition rate is locked in when you enroll and won’t change until you graduate.

Scholarships

To assist with tuition costs, University of Phoenix offers several scholarships, including:

FAQ

Is University of Phoenix accredited?

Yes, the University of Phoenix has been accredited by the Higher Learning Commission since 1978.

How much does University of Phoenix cost?

At the time of publishing, the University of Phoenix lists estimated tuition at $398 per credit for undergraduate programs, $698 per credit for master’s programs and $810 per credit for doctoral programs.

Where is the University of Phoenix available?

The University of Phoenix is an online university and is available to students nationwide. Some students living outside the United States may be eligible for enrollment, but potential international students should contact the university to confirm eligibility.

Is University of Phoenix self-paced or instructor-led?

University of Phoenix classes are asynchronous and instructor-led; students don’t have specific class times.

Does University of Phoenix take transfer credits?

Yes, the University of Phoenix takes transfer credits.

Still have questions?

Is University of Phoenix legit?

Yes, the University of Phoenix is a legitimate institution. It has been accredited by the Higher Learning Commission since 1978, which is a regional accrediting body recognized by the U.S. Department of Education. The university also holds program-specific accreditations in areas such as business, nursing and counseling.

Employers and other colleges generally recognize degrees from accredited institutions, although transfer credit acceptance can vary by school.

Because it offers online, asynchronous classes and short course terms, the University of Phoenix can be an especially good fit for working adults or students who need flexible scheduling.

University of Phoenix Reviews

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    How do I know I can trust these reviews about University of Phoenix?
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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2026

    Since enrolling at the University of Phoenix, my experience has been supportive and encouraging. I’ve learned from approachable, caring faculty dedicated to my growth. I enjoy the webinars for ongoing learning and engagement, which foster my development. Digital badges have been meaningful, recognizing my skills and progress, and helping me see how my learning aligns with my goals. College has given me confidence and clarity about my future, connecting my passions for communications, photography, storytelling, and creative work. However, I haven’t connected with my academic advisor yet. Having a consistent contact would help me navigate my degree and career plans. Im also needing guidance on the referral process so I can support others responsibly. Knowing the guidelines and steps would help me promote the university effectively.

    As a photographer and storyteller, I would love the opportunity to volunteer at upcoming events like commencement or networking events to support the community and capture meaningful moments. I appreciate the university's communication and engagement, including opportunities to provide feedback through surveys and other student engagement. These have made me feel heard as a student. I also sincerely value the accommodations and support that help me complete my coursework, which have significantly improved my ability to stay engaged and grow academically. Overall, I am grateful for the support and opportunities. My experience has boosted my confidence and shaped my future tremendously and I look forward to continuing my journey.

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      CoveragePunctuality & SpeedRefunds & PayoutsStaffLoan ProcessTransparency

      Reviewed Aug. 12, 2026

      My overall academic experience with the University of Phoenix has been positive; however, my experience with the Financial Aid Department has been extremely frustrating and disappointing. My primary concern is the lack of transparency and financial education provided to students regarding how their financial aid should be managed throughout their degree program.

      I specifically sought guidance from Financial Aid about how much I should borrow and was advised by a director not to exceed $12,500 because that amount should be sufficient to complete my remaining courses. When excess financial aid funds were refunded to me, I was not advised that I needed to retain those funds to pay for future courses. In fact, that same director encouraged me to begin paying down my student loans with the refunded money. I followed that advice because I trusted that I was being properly guided by the department responsible for helping students understand their financial aid.

      Unfortunately, I later learned that the refunded funds would have been needed to cover future tuition. I eventually had to pay for a course out of pocket and request additional financial aid. Now, as I approach my capstone—the final class of my master's degree—I do not have enough remaining financial aid to cover it. As a result, I will have to delay completing my degree for approximately two months so that I can meet my employer's requirements and have the company pay for my final course. This is incredibly frustrating because I made financial decisions based directly on the guidance I received from University of Phoenix Financial Aid.

      Students should be clearly educated about what a financial aid refund actually represents, why those funds may be needed for upcoming courses, and how accepting or returning those funds could affect their ability to complete their degree. Had this been clearly explained to me from the beginning, I would have made very different decisions.

      I am proud of my academic experience and how far I have come in my program, but I believe the Financial Aid Department needs significantly greater transparency, consistency, and accountability when advising students. Students should be able to rely on the financial guidance they receive without discovering near the end of their degree that following that guidance has created an unexpected financial barrier to graduation.

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      Customer ServicePricePunctuality & SpeedStaffHonesty & Transparency

      Reviewed July 30, 2026

      From day one of enrollment until the last day of my last class I can honestly say that I had an amazing experience. I am a night owl so the only problem for me was remembering to call during business hours if I needed anything. However, with Arizona being the only state that doesn’t charge time, this became easier to calculate especially since Lou 6 weeisiana is later than Arizona anyway. I loved havingk classes instead of 8. Where I got my bachelor’s degree the classes were 8 weeks and honestly those extra two weeks were unnecessary.

      For the most part I had amazing compassionate instructors who were truly involved with the students either via the DQ forum or a weekly live session. This makes a lot of difference because it makes the students feel like they are seen and not just a post on a forum and a weekly assignment that gets graded with all the rest. Anyway University Of Phoenix is an outstanding university and truly cares about the success of their students.

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      Punctuality & SpeedStaffHonesty & Transparency

      Reviewed June 10, 2026

      I would give University of Phoenix a 10 out of 10. As a working parent and wife, I can honestly say this school has been a great fit for my life and schedule. The flexibility of the classes makes it easier to balance school, work, and family responsibilities without feeling overwhelmed. Almost everyone I have spoken with during my time here has been warm, helpful, and caring. The instructors and staff have always made me feel supported and encouraged throughout my educational journey. In the almost year that I have attended, I have had very few issues, and the few concerns that did come up were handled quickly and professionally.

      There was only one situation where I needed to speak with a supervisor, and even that was resolved swiftly and respectfully. Overall, my experience with the University of Phoenix has been very positive. I would definitely recommend it to anyone, especially working adults or single parents, who are looking for a flexible and supportive college experience while continuing to manage everyday life responsibilities.

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      Punctuality & SpeedStaff

      Reviewed June 10, 2026

      University of Phoenix has been such a humbling and comforting experience. This is my first time being a college student, and I never thought I could do it. I always let myself overthink the negative until it consumed me, which is why, at my age now, I’m pursuing what I should have done at 18, fresh out of high school.

      I have been welcomed with open arms by amazing staffs at an amazing university. My professors in every course have been so kind and always willing to help. I applaud each and every one of them for taking the time to help me understand difficult concepts and solve problems.

      If I could go back in time, I would have started college much earlier, and I would have chosen the University of Phoenix. I would recommend this school to everyone. Through this experience, I have learned that earning a degree is not just about having proof of your education it is also about the knowledge, growth, and experiences that are instilled in you, which you can enjoy and share with the world. I can’t wait to begin the career I have always wanted and make my family proud. 🌺

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      Punctuality & Speed

      Reviewed Aug. 28, 2026

      This doctoral program is entirely too long. All these fluff classes are taxing and really not useful in the grand scheme of things. At this level there should not be discussion questions within a class. I’m tired of that aspect and just hope these last 5 classes go by quickly.

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      University of Phoenix
      Response from University of Phoenix
      Hello Tracie, we're concerned by your comments and we'd like to offer support where we can. We've followed up with the department to look into this for you. If you'd like to share any additional details, please do so at UOPXSocial@phoenix.edu. Thank you.

      -Leann, Community Manager

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      Staff

      Reviewed Aug. 27, 2026

      This experience being a student at University has been great. The academic team, financial team, and support team, and instructors has been very professional. Helping and giving assistance.

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      Reviewed Aug. 26, 2026

      Best decision I've made this year! I have learned and acquired so much.

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      Staff

      Reviewed Aug. 26, 2026

      The instructors are always available for help when needed. Also, the student counselors are exceptional. They are really on board when it comes to student success and will encourage you throughout completion.

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      Verified purchase

      Reviewed Aug. 26, 2026

      The University of Phoenix is a great college to attend. The professors and instructors give out all the information you need for you to be successful.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 26, 2026

      My experience with the University of Phoenix has been outstanding. Staff is always quick to respond if I have any questions or concerns. I recommend the school to everyone. Every concern I’ve had was addressed and taken care of with such ease!!!!

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      Verified purchase

      Reviewed Aug. 26, 2026

      This has been a positive and transformative experience for me since starting college. The University of Phoenix has set me up for success and I have truly been learning and gaining effective leadership skills and expanded knowledge to move forward in life in any direction I choose.

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      Staff

      Reviewed Aug. 26, 2026

      I have had such a great experience with University of Phoenix! The teachers have been amazing, supportive, and truly care about their students’ success. My Enrollment Advisor, Academic Counselor, and Financial Advisor have also been absolutely excellent. They have all been helpful, responsive, and willing to answer my questions whenever I need guidance. I really appreciate having a team of people who genuinely want to see me succeed and help me stay on track with my education. I’m so glad I chose University of Phoenix and would definitely recommend it to anyone looking for an online college experience with great support! 🎓❤️

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      Refunds & PayoutsStaffLoan Process

      Reviewed Aug. 18, 2026

      From the moment I wanted to finish school University of Phoenix was a great option. I didn’t know how good of an option it was until I started interacting with enrollment specialist. Justice was extremely helpful took her time found every available avenue for financing to help me achieve, my goal of obtaining my bachelors degree in business. I finish my degree without applying for any student loans paid for the rest of my classes out-of-pocket. All of my professors were very knowledgeable in their area of expertise which made being in class enjoyable. I would definitely recommend the University of Phoenix for anyone no matter if they’re starting their journey from the beginning or finishing the journey, they’ve already started.

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      Punctuality & Speed

      Reviewed Aug. 13, 2026

      Educational resources seem limited. But the because of how they do the courses through fasfa for funding. They have you apply, then wait, then split funds, then wait, then you take out enough but their financial aid says you didn't and you take out more. It's ridiculous

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      University of Phoenix
      Response from University of Phoenix
      Hi Anna, thank you for bringing this to our attention. We’ve shared this with our internal team for review. In the meantime, if you have any additional questions or details you’d like to share, please email us directly at UOPXSocial@phoenix.edu. Thank you.

      -Allie, Community Manager

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      Staff

      Reviewed Aug. 13, 2026

      I had a great experience going to the University of Phoenix. The teacher and staff members was wonderful as well!

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      Punctuality & SpeedStaff

      Reviewed Aug. 13, 2026

      Attending the University of Phoenix has been a genuinely rewarding experience. When I first decided to return to school, one of my biggest concerns was how I would balance the demands of a full-time career while still being the dedicated father and husband I want to be. I expected the workload and time commitment to be difficult to manage, but the flexibility of the program has made continuing my education much more achievable than I originally anticipated.

      The coursework has been engaging, practical, and relevant to both my professional and personal life. I have also appreciated the support from instructors and the ability to complete my work around an already busy schedule. This experience has shown me that it is possible to continue growing professionally and academically without losing focus on the responsibilities that matter most to me. I am proud of the decision I made to attend the University of Phoenix and have genuinely enjoyed the experience so far.

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      Staff

      Reviewed Aug. 12, 2026

      My experience with the University of Phoenix has been great so far. Like with anything, I have had a few hiccups along the way, but I was able to work through them and keep moving forward. I did have to retake a course due to some personal circumstances, but I was able to get myself back on track, and I appreciate that the university allowed me the opportunity to take the course again.

      Overall, I am grateful for what I have learned throughout my time at the University of Phoenix. The knowledge and skills I have gained so far have given me more confidence in myself and my future. I believe what I am learning will help take me where I want to be professionally and personally. I am proud of myself for continuing to push forward, even when things did not always go as planned, and I look forward to completing my degree and reaching my goals.

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      Reviewed Aug. 12, 2026

      I loved the school but companies aren’t always accepting online schools. I’m still having trouble finding a job and the look on managers' faces seem dismissive.

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      University of Phoenix
      Response from University of Phoenix
      Hi Joseph, we'd like to support you with your future goals and would love to connect with you about career resources. Please send an email to UOPXSocial@phoenix.edu with your contact information and any other additional details you'd like to provide. Thank you.

      -Gen, Community Manager

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      Staff

      Reviewed Aug. 12, 2026

      It's been an exciting journey, but most importantly, it's been an easy and smooth ride. University of Phoenix make sure to put their students first. Faculty makes sure that our student's needs are met and they don't leave us hanging feeling lost and confused. They're very attentive with guidance from start to finish. I want to say THANK YOU to every single one that has taken their valued time to help me and guide me through this educational journey. This school ROCKS!! :)

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      Reviewed Aug. 12, 2026

      My experience has been awesome at UOP! I have been using my time management skills and all the things learned in orientation this term. I have nailed my classes thus far with all A’s!

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      Verified purchase

      Reviewed Aug. 12, 2026

      Even though it's only been a few months, everything and everyone has been pleasant.

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      Verified purchase

      Reviewed Aug. 12, 2026

      No complaints. Smooth sailing since I began; outside of my personal life events, I have no issues with the program.

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      Staff

      Reviewed July 30, 2026

      My experience at the University of Phoenix has been excellent. The courses have challenged me to become a better writer, thinker, and student. I have received helpful feedback from my instructors, and I appreciate the flexibility of the online program, which allows me to balance work, family, and school. I was honored to make the Dean's List, which reflects the support and education I have received. I look forward to continuing my studies and achieving my academic and career goals. Thank you for providing a positive learning experience.

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      Staff

      Reviewed July 30, 2026

      All I can say is this second go around with University of Phoenix was way better than the first. I cannot ask for a better staff from enrollment, financial, ** scholarship, instructors to my peers. The honor society I have joined. This journey has blown my mind, I would recommend the school to anyone looking to return back to school. Your age is just a number, your goals are your life’s dreams. Go for it! I’m 56.

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      Reviewed July 30, 2026

      University of Phoenix Competency-Based Program is a challenge in the best way. This 1-yr long program trains student who work, live life and complete the course work, to practice discipline and adjust activity for circumstances. This is the same behaviors we need to succeed in changing careers and work environments.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed July 30, 2026

      So far it has been a good experience and the university helps as much as could be expected. They are quick to respond to questions and the student services reaches out regularly to ask if you have any issues.

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      Staff

      Reviewed July 29, 2026

      I would definitely recommend this school to anyone who is looking to further their education. The instructors are caring, supportive, and always willing to help students succeed. The staff is welcoming, and the learning environment is encouraging and motivating. The classes have helped me grow both personally and professionally, and I've had a great experience so far. If you're looking for a school that truly cares about your success and provides the tools you need to reach your goals, this is the perfect place to start your journey.

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      Customer ServiceStaff

      Reviewed July 29, 2026

      My overall experience has been great. There's nothing bad that I can say! From calling to inquire about going back to school to the whole process of enrolling and doing the financial aid forms all was so easy and went so smooth. They were a great help. The teachers have been a great help too. I’m one year in and 3 to go and I love it!

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      Punctuality & SpeedStaff

      Reviewed July 29, 2026

      Attending the MBA program at the University of Phoenix was a great experience. The flexibility of the program was one of the biggest reasons I was able to succeed while balancing a demanding full-time career. Being able to complete coursework on my schedule allowed me to continue growing professionally without sacrificing my education.

      The instructors were knowledgeable, supportive, and genuinely invested in student success. Whenever I faced challenges or had questions, they were always available to provide guidance and encouragement. Their willingness to help made a significant difference throughout my MBA journey. I would recommend the University of Phoenix to working professionals who are looking for a flexible, high-quality MBA program that fits into a busy career and personal life.

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      Staff

      Reviewed July 29, 2026

      The school is great and they work with you as an adult to help you continue your education. Reasonable and helpful, you out in the time and effort and they are there to help you with continued success.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed July 29, 2026

      My experience with the University of Phoenix has been positive and supportive. The course materials were clear, the assignments were well-organized, and the outline platform made it easy to stay on track. I appreciated how the lessons connected to real-life situations and helped me build confidence in my academic skills. The structure of the program fits well with my busy schedule, and I feel like I'm truly growing each week. Overall, I'm satisfied with my experience and would recommend it to others looking for a flexible and encouraging learning environment. I also appreciate how the school advisors call to check on me and make sure I'm doing well in my classes, that supports means a lot. Earning badges for completing classes is motivating and helps me track my progress. Overall, the structure, resources, and encouragement have made my learning experience smooth and rewarding.

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      Punctuality & SpeedStaff

      Reviewed July 29, 2026

      I graduated from the Cyber Security program in March of this year. I'm a retired military flyer who was hired to teach Cyber Students. I wanted to get smarter on Cyber to be able to communicate terminology and concepts in a context that they understand. The Phoenix program is excellent for self starters. That being said...For people who have a hard time holding to a schedule this program could be extremely challenging.

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      Customer ServicePunctuality & Speed

      Reviewed July 29, 2026

      I am still wanting to switch back to nursing so I would have to go to a school near me. I’ve been waiting for a phone call so you could walk me through it but I have enjoyed my time w Phoenix. Once a Phoenix always a Phoenix. No one will ever take that from me. #stillirise

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      University of Phoenix
      Response from University of Phoenix
      Hi Susan, we're disappointed to see you go, but we're wishing you all the best in your next steps. We've forwarded this over to our department to review. If you have any questions in the meantime, please send us an email to UOPXSocial@phoenix.edu. Thank you!

      -Leann, Community Manager

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      Customer ServiceTechPunctuality & Speed

      Reviewed July 29, 2026

      UOP was a short lived experience but I enjoyed it. I started in 2010 and left the program burnt out from school but came back and finished my master's degree. Great professors and students gave great feedback filled with energy and enthusiasm. Counselors were great and quick to respond. Give the whole student experience a 10.

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      Punctuality & Speed

      Reviewed July 17, 2026

      Aloha ~ I enrolled in the class without knowing whether it would fit into my busy schedule. Because of the flexibility of my Academic Plan, I am happy to report that it is working out quite well. I am so grateful for this opportunity to be a student at UOPX. I have felt super supported through the whole process. Mahalo!

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      TechPunctuality & SpeedRefunds & Payouts

      Reviewed July 16, 2026

      I really enjoy this school. It makes learning easy, and not stressful at all. The only downfall I have is the excess refund money that’s due takes forever to come. That’s my only complaint there was a change in vendors and it’s not great at all.

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      University of Phoenix
      Response from University of Phoenix
      Hi Wyshanda, we appreciate your honest feedback. We're always trying to improve the student experience. If you'd like to share any additional details regarding your account specifically, please do so at UOPXsocial@phoenix.edu so that we can escalate it to our team. Thank you!

      -Leann, Community Manager

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      Staff

      Reviewed July 16, 2026

      The online classes have been helpful and easy to follow. I’ve recommended the school to my kids and friends, and someone even enrolled because of my experience. Overall, it’s been a good program and I feel supported.

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      Staff

      Reviewed July 16, 2026

      My experience at University of Phoenix has been a good one so far. The classes are very manageable with the time frames. Also, I like the format of the classroom a lot. I also enjoy that I’m being checked on a lot because I do need motivation and the school academic advisors and admissions. People always check on me to make sure everything is going good in class.

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      Staff

      Reviewed July 15, 2026

      I have loved my experience at the University of Phoenix online courses so far. I haven’t had any trouble at all with reaching out and getting ahold of someone. They are always there when they are needed to help in any way that they can. They made the onboarding process a breeze for me, even though I was hesitant to start, and ever since then, every class has given me more and more confidence. I’m completely satisfied in my choice to attend the University of Phoenix!

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      University of Phoenix Company Information

      Company Name:
      University of Phoenix
      Year Founded:
      1976
      Address:
      4035 S. Riverpoint Parkway
      City:
      Phoenix
      State/Province:
      AZ
      Postal Code:
      85040
      Country:
      United States
      Website:
      www.phoenix.edu