How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures
4x Buyer's Choice Award Winner

National Debt Relief Reviews

4,943,942reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (51,083)
  • (5,534)
  • (1,364)
  • (599)
  • (509)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,943,942 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,943,942 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 383 Reviews 57075 - 57225
    Verified purchase
    Staff

    Reviewed May 24, 2017

    It was excellent, very helpful. They help me understand everything that was going to go on. It was a pleasant experience. I look forward to being debt free and have some financial freedom in the near future and be stress free for the first time in a long while. I highly recommend them to anyone.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed May 24, 2017

    Eric was great at explaining the program and the Welcome Call was clear. I will be out of debt in three years which was not even a possibility before this program. Thank you for the opportunity and the peace of mind this has given me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 24, 2017

    Excellent experience with well two qualified woman. They were a great help to me. Didn't rush and took their time and made sure I understood every aspect of this. I felt comfortable and understood this process of my getting to be debt free. I really appreciated all their help.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed May 24, 2017

    I wanted to reduce the amount that I owed so I decided to look into relief help. National Debt Relief helped me out. Their team would tell me whenever something was paid off. They were friendly, helpful, and knowledgeable as well. The cost of the service was all right. On the whole, I'm happy with the results.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 24, 2017

    I called National Debt Relief because I was in some serious debt. I was informed about their program and they handled my questions. I was quite satisfied. I then gave them an outline of my debt and they got me qualified. I speak to one of the service reps every time I call them and they're very courteous and professional. Working with them got me relieved. They're chipping away my debt, and it took a big stress off of me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 24, 2017

    I was given NDR's contact by a friend. I had some credit card issues in which I was struggling so I reached out to them through email and by calling them on the phone. Their team has been extremely friendly, courteous, certainly knowledgeable and professional. Working with NDR has relieved me from a lot of stress that I was having due to financial difficulties that I was facing. It has given me a better hope of the future and I'm able to breathe now.

    It's a very fair cost in relationship to the quality of the service. It's a great balance and they really take care of me and my needs. I was dealing with a lot of pressure. They take that off and lift the burden. If anybody is in a situation financially that they can't independently solve on their own, National Debt Relief is a great support, service and help. I can attest to that. I'm 100% out of debt in a year’s time. We're all Americans and in this together. Financially, we get into situations where we may not be able to help ourselves and they lend a hand to that. Overall, it was an outstanding and professional service from NDR.

    Thanks for your vote!
    Verified purchase

    Reviewed May 23, 2017

    I'm very happy with your services. I feel that Tia was very empathetic with my problem. Once again thanks for everything. I will definitely refer this company to any of my friends and family who are having trouble with their finances.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 23, 2017

    The customer service we received was outstanding. They made us feel like somebody really cared about our hardships and were willing to help us with no judgment or delays. We really appreciate the follow-up after the approval process and how carefully the entire process was explained to us. Everything was done quickly and our approval sent to us within a couple of hours. We're looking forward to ending our debt within the next 36 months.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2017

    Kar ** was very patient and professional. He was able to answer all my questions in a manner that was easy to understand. This was not an easy decision for me to make and he made me feel better about my decision to get out of debt with some assistance instead of continuing to do it my way.

    Thanks for your vote!
    Verified purchase

    Reviewed May 23, 2017

    All my questions were answered in a professional manner by Kyle. I feel very comfortable with all the answers that were given to me. My only downfall, I do not like my accounts going delinquent. But I understand the process. Thank you for being patient and explaining all.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 23, 2017

    Great experience so far!! Everyone is very nice, knowledgeable, understanding and they answered all questions that I had!! The payments that were set up are far more manageable and I can finally breathe!! Thank you!! I can't wait to be debt free!!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 23, 2017

    So far everyone has been so helpful and supportive. Everyone I have spoken to have explained everything and answered my questions to my satisfaction, thanks again for looking out for my best interest with what I am sure will have a positive outcome.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 23, 2017

    The agent Mr ** is very professional and very happy to work with him. Just want to see how this program will influence on my credit score. Good company, nice people. Will introduce to my friends for everything they need. Service is very good and at high level. Help people not only money issues but the real life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 23, 2017

    I enrolled in the program today. Everything was explained to me and my husband. Looking forward to having a pleasant experience with National Debt Relief. The representative was very helpful and patience with all my questions. The follow up call was helpful as well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2017

    Very excellent customer service. Very professional. I would highly recommend their services. AAA+. I am very pleased that I found this company. Stress relief went down 50 percent. Wish I knew about this company before. I checked online and their BBB rating is very high. Very important for credit repair with prospective clients to repair their credit and credit rating.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 23, 2017

    My customer representative Chris was always understanding, communication was very clear on all aspects of the program, along with being very knowledgeable. I look forward to the support that I will have over the next 53 months in becoming debt free. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed May 23, 2017

    So far things have done well, but I'm just starting my journey. I look forward to my finish line. They have been helpful setting up my account, and keeping on top of things. If all goes well I will be done in 4 years, not 19. With their teams support I'm sure I will make my goal.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 23, 2017

    All subjects were covered in detail, and any questions were answered immediately. End result was a plan even better than I envisioned. The process was much quicker and easier than any previous financial contracts I have had. The associate was understanding and knowledgeable at all times. I am glad we picked this company and it is easy to see why you have an A+ rating with the BBB.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2017

    From the first call to our Welcome Call, the customer service and attention to detail has been amazing. Mahalo (Thank you) Nikki ** and the rest of the NDR team for all you do to help people like myself in need to be debt free! We are truly blessed to have you in our lives!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 23, 2017

    Ivory ** was the individual that reached out to me and guided me through the process. She was very friendly, knowledgeable and patient. She answered all questions thoroughly to my understanding. Process was completed in short period of time. I was very happy with Ivory ** and the NDR experience and would recommend this to my friends and family. Thank you for taking me through an unpleasant reality of life and making it less painful and stressful.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 23, 2017

    Claudeen ** was a pleasure to deal with! I was hesitant to get started but researched NDR online. She answered all my questions and made me feel comfortable with the process. I hope to have all my debt settled over the course of 4 years and hope to move on with financial independence. I would recommend the services of National Debt Relief to anyone that needs it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 23, 2017

    I was swimming in debt and I needed help. National Debt Relief sounded like the best company and they had good reviews when I looked them up on the Better Business Bureau. It's been a very easy and smooth process. Everything was emailed to me and I did everything online. I was able to do all the signing and everything online. Then they contact me with either online or by phone and it's been an excellent process.

    I had some problems that I had been contacting the representatives about but it wasn’t anything they did. It was because of a debtor that I was having a lot of trouble with and was threatening legal actions. Whenever I would call in to National Debt Relief, they went above and beyond reassuring me that there was nothing to worry about and let them handle it. Everything there has been amazingly wonderful and I am very grateful to everyone. It's a life-saving experience and National Debt Relief has allowed me to sleep a lot better at night.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed May 23, 2017

    I debated reaching out for help in regards to my credit card debt. NDR is very transparent from the beginning. Paying off my credit card debt in 30 months versus 20 years is a no brainier. I'm thankful that I took this step.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 23, 2017

    Very helpful in explaining to me when I have questions. The representatives that I spoken were very clear on what I need to know, if I have questions there was info that I can get in contact with. I was able to get all my question asked and was given some samples to what the scenario would be like. As for myself, I like to get my questions explain to me that I understand or else it's not help for me to know what is going on with what I am participating in. So it's very helpful that there are service like this that can be available to me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 23, 2017

    I would like to thank the representatives at NDR for helping me get back on track with my credit. I greatly appreciate the hard work, dedication and honesty this organization has put forth in assisting me with my financial matter.

    Thanks for your vote!
    Verified purchase

    Reviewed May 23, 2017

    I just started my program here in National Debt Relief, and I'm debt free now... But still looking for the results what's gonna happen in the future. I believe National Debt Relief definitely can resolve my debt. I trust them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 23, 2017

    I would recommend this service to everyone who needs it. NDR is very helpful, very informative, and they were extraordinary responsive to my need and situation. I really appreciate the care and concern in my time of need. I definitely made the correct choice by picking NDR as the company to work with in settling my debts with my creditors.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 23, 2017

    Even though we are just starting this journey with National Debt Relief, they have been nothing but friendly, understanding, and reassuring. My husband and I wish we had contacted them months ago! We can finally look forward to a retirement together free from crushing debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 23, 2017

    Great service. Great help with step-by-step in procedures. Knowledgeable and friendly. Attention to details and very patient with new clients. Very efficient in explaining and asking about all information. Will recommend this company to my friends as well. Not many companies can actually do what they say with credibility. Very happy and satisfied.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed May 23, 2017

    I called National Debt Relief and I like what they explained to me. I’m very comfortable with it and I have less stress after dealing with them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2017

    I'm overwhelmed with my credit cards and I couldn't pay them, and I had health reasons too so I did my own research through the internet and found National Debt Relief. I emailed them and I got a response immediately. Their rep sent me all of the information and pamphlets via email, I signed everything and we started the ball rolling that way. And every time that there was a deal to be made, they would contact me first via email and then I'd call and we'll schedule it at that point. It was great and easy. Things were handled very appropriately and promptly, and they were always able to answer my questions. As soon as the email was sent, they were on top of things.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 22, 2017

    When I initially contacted National Debt Relief, I was nervous. After talking with them on the phone I became more confident about the decision to allow National Debt Relief to assist with my credit debt. So far everything is good and I feel great about making the decision to get help!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 22, 2017

    I was glad to call National Debt Relief. The people who I talked to were very nice, kind and helpful. They walked me every single step to the program. It was very precise. No wonder the National Debt Relief is the one in the state because they had helped a lot in their fin ancestors worries. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed May 22, 2017

    Explained everything...answered all questions. Fast call back. Brain even explained things twice...email us back fast...sent all paperwork through email and called us back ASAP and answered more questions for us. Made us feel like we are doing the right thing for us at this time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 22, 2017

    First time to do this and hope the last time. Everyone I've talked to was very informative on everything. I would recommend giving them a try. The amount of time to get out of debt is incredibly awesome. It would take years to pay off debt with just minimum payments.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 22, 2017

    Quick and easy to understand, not sure how it will all come out but, has to be better than trying to do it all by myself. Glad I made the call. Have only had one problem so far. One of my creditors is calling my husband's phone when he has nothing to do with this account! Emailed for advice and received quick response.

    Thanks for your vote!
    Verified purchase

    Reviewed May 22, 2017

    This is the best way to go when there is a family hardship. I am finally able to sleep at night without stress. I also know that I now have the help to get my debts taken care of and I am not in this alone. I would recommend this to anyone that needs some help getting their life back to a more normal state.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 22, 2017

    I looked into relief help when my bills were getting more than I could handle. National Debt Relief's representatives called me periodically to let me know what’s going on. And then they explained step-by-step what’s gonna happen, when it’s gonna happen, and how it’s gonna happen. They broke it down quite nicely too. NDR has been very professional and working with them has helped a lot. I'm glad that I found them and now I'm getting everything on track.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 22, 2017

    Great service! The Information given was very clear. Representatives were very friendly and Customer Service excellent!! All the information was provided and were very patient with all the question. They walk you through the whole process, guide you and reassure how things will be. Definitely will recommend the service I got from National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2017

    We had a lot of debt. We were paying it and we tried to make it as long as we could on just my income. My wife was in school and we got to a point where I couldn’t do it anymore so I finally cracked. It took me about three years to finally realize that we needed some way to get a relief so we got in touch with National Debt Relief. I get periodic calls from them to update all my accounts and let me know where I stand, what bills are being paid off and then if there’s any way I can add extra so we can start looking into closing the other accounts out. They work with me as far as they wanted an 'x' amount per month and I couldn’t do that. It was better for me to do by paycheck and they worked with me on that so that helped me out. National Debt Relief has relieved a lot of financial stress I had and tension in the house. It was a relief and a comforting experience. I’d recommended them to a family member, a friend and to anybody.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 21, 2017

    The agent I talked to on the phone at the first contact was quite helpful and reassuring of my debt situation. He explained the debt relief program in detail which gave me comfort. In taking my details for the application to check my qualification for the program he was quite polite and understanding and showed care for me as a person needing help. This was greatly appreciated by me!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 21, 2017

    I looked into getting some relief help to have everything consolidated. National Debt Relief contacted me once I filled out the information and just started going through it. They were informative about the process. Working with them has affected my life positively and they'll stay in contact with me. I now have more peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 21, 2017

    National Debt Relief was the first company that I really investigated in-depth and their respectability appealed to me. I do 90% of my communication with them by email and they respond quickly. Working with NDR has affected my life in a positive way. When you're watching a clock, it seems like it drags, but I know things are being done. The experience has all been positive.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 21, 2017

    I've been working with National Debt Relief for eight months and the process has been good so far. I just complied with what they needed. I felt like they were very good in answering my questions and I would recommend them.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 20, 2017

    My experience with Consumer Debt representatives was superb. The representatives was very professional and explained every detail about the process of the program. Cannot comment on anything else, because it hasn't been a week since I have been dealing with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 20, 2017

    They are very knowledgeable and helpful representatives. I felt I was being listened to and was able to express my concerns. I believe the team can get the job done and I will have an opportunity to purchase my home when I am done with the program. I just want to thank the staff for their time and patience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 20, 2017

    The team at National Debt Relief seem to be a little bit rushed. In the couple of times that I have either called to ask questions or been on the phone with them, I got the impression that they were trying to hurry and get me to finish up whatever my question was or get me off the phone. But other than that, they were polite and it wasn't too bad with them.

    But working with NDR was not exactly what I imagined. I expected the process to take quite a while. It makes sense that it would take a length of time. But I didn't realize how negatively it would affect my credit score in the beginning. I got those notifications over and over again on my credit score. It's dropping lower and lower because of late payment. That was one thing that took me by surprise. Part of it was due to my ignorance with the program itself. I didn't realize that was how it worked and didn't understand the process going in as much as I would have liked to. It wasn't explained to me at all as far as that goes.

    I assumed, which was my fault, that they would contact the creditors immediately to let them know that I was in the process of working with them, rather than needing that length of time before contacting any of the creditors. I didn't realize that they don't contact the creditors until they are able to work out an agreement. So, in the meantime, those creditors don't hear anything, and when they finally get a hold of me through other avenues, then they're really frustrated, which is understandable. During this process, it's very discouraging knowing that all those accounts are still out there, although I didn't expect all the accounts to be cleared immediately. Nevertheless, NDR was definitely a big help in taking care of those debts.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 20, 2017

    It will be a year for me being with National Debt Relief in July and they have paid out two creditors so far. The creditors don’t call anymore and I reckon National Debt Relief is doing what they said they were gonna do. However, I thought they’d pay off all of the credit in one time when I first started but it doesn't work like that. Still, it's been a fair experience and it went through okay. I would recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 19, 2017

    Everyone that I spoke with was very patient and really thorough in explaining things in layman's terms. I feel comfortable calling and I appreciate how courteous I have been treated. I'm so relieved to feel like I can trust this company!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 19, 2017

    The entire process was fast, transparent, and easy. It was a pleasure working with Lisa and others on the team at National Debt. I was referred by an existing client, who also had good things to say about National Debt. I have been struggling with the debt for a while now and just getting them all consolidated under one umbrella is such a relief!!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 19, 2017

    IGOR ** who assisted us from the start was very very helpful. We had no prior knowledge of your company. IGOR told us everything about this program in understandable language and much patience. We are looking to the future with hope again. Igor, from Bob and me we thank you and wish you all the best.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 19, 2017

    All questions answered and they really helped me feel comfortable about the entire process! I believe it was the right decision for me and I trust they will fight hard to free me of debt. I would recommend the National Debt Relief program to anyone!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 19, 2017

    Staff is very professional and helpful. They gave me ample time to ask questions and made sure that I understood details. I definitely recommend them if you are needing professional help and a winning team on your side. The staff updates you as needed through the process.

    Thanks for your vote!
    Verified purchase

    Reviewed May 19, 2017

    Very pleased with the way business is conducted and how much time and effort is put to make sure that clients are fully aware of process and steps which will take to successfully get out of debt. It is very helpful to know that there is a light at the end of the tunnel. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 19, 2017

    Every aspect of the program is explained to you. The associates are polite and seem to have a great knowledge of the National Debt Relief program. I called them because on their website they are list as BBB. I was happy with the feedback that I received. I joined the program after just one phone call.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 19, 2017

    My bills was beginning to literally stress me out until I heard about NDR. Teneesha and Christina was very nice and very understanding. They took the time to really explain everything I needed to know. They never cut me off when I wanted to ask questions. I feel such a big relief now that I know I can pay my bills without going over my means. I highly recommend their service to anyone out there who's struggling. I truly thank them for all of their help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 19, 2017

    I was trying to get rid of a couple of credit cards. I went through National Debt Relief's process and I did not have any difficulties at all other than coming up with the money. Their reps are really good and when I've had to get back with them a couple of times, I've gotten right through them. They've done good and I'm happy with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 19, 2017

    My dad had a lot of debt so he wanted to consolidate them. I researched different companies online and I was the one who told him about National Debt Relief. We had six credit cards but they only took care of two which I don't understand because they gave me a two-year timeline that everything's going to be done. We're about to hit the first year so I'm trying to find out how we're going to finish the rest of the credit cards before the two year mark. Also, there are some credit cards where the balance is really low so I'm wondering why we aren’t paying those off first. But generally, they were very friendly and helpful. They're a good company to work with.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2017

    I had a credit card debt that I knew I wasn’t going to be able to pay. So I called National Debt Relief and listened to what they had to say and it seemed all legit and fair and so I went with it. I’ve been with them for three years and my whole account should be done in July. What they do is negotiate with all of my creditors individually. I make biweekly payments and when they have a certain amount in my account, they work on negotiating with someone and when they come up with an offer for them, the creditor agrees to that. They then contact me and make sure that it’s okay with me before they go forward with it.

    Working with National Debt Relief has been very helpful. They contact you when any new update or anything’s changing. Every time when I call in, they ask if I can up my payment or tell me, “Let us know if anything happens" to "Where we might need to adjust your payment if you come in to some kind of financial hardship like getting ready to probably be laid off." So if that happens, then I’ll contact them and they may lower my payment and might stretch it out just a little bit longer. They work with you on that.

    It does make my credit score go down because it shows that I’m not making payments to those creditors. They tell you before you sign up for it, “If you think you’re going to be purchasing a vehicle or something like that, you might not want to do that or know that you’re not gonna be able to do that once this starts because your credit score is gonna be hurt.” I would have to rebuild it. But once it’s all gone and paid off, then it will start showing just all of my regular every day or monthly payments towards other things that go towards my credit score and then they’ll eventually rise on its own. I could go out and get another credit card to make it get better faster but I’m not going to do that. They’re very tempting.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 18, 2017

    I had a great experience with everyone. They were very clear on what will be done. Everything was covered and always asked if I understood what I was being told. They also told me what I was to expect to receive in the mail and email. They were very friendly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 18, 2017

    NDR presented everything clearly, allowed me to clarify any questions I had and they were always very positive and friendly! I feel a huge relief by getting this help and I look forward to being debt free! I like that there are no surprises! Thank you.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 18, 2017

    I found the personnel with National Debt Relief to be very professional, courteous and clear about their process to help. I would recommend their services to other people I know in the same situation that I have found myself. It has been a really positive experience.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 18, 2017

    After kicking the proverbial can down the road for too long, the stress of overwhelming debt finally lead us to NDR. The process was streamline and the customer service was excellent. Taking action was the best decision we could have made without getting a lawyer and declaring bankruptcy. We look forward to being debt free in the near future.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2017

    Very informative. I appreciate the review and disclosure of information so we are truly informed. Downside is that some of the phone reps sound like they are just reading a script. So could be more human interaction. Other than that, overall a professional company.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed May 18, 2017

    Was very pleased with the whole experience. Of course I was nervous but this was addressed by Scott and I felt reassured. All areas of program were explained and repeated to make things clear. So glad I chose National. Then Jason was also professional and clear about how program works.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 18, 2017

    Everything possible was done to expedite and enhance my experience. I was made comfortable with my decision and fully informed of each step of the process. The agents were very knowledgeable, helpful and supportive. I would definitely recommend this to anyone needing this service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed May 18, 2017

    I was extremely impressed with the outstanding customer service I received from Eric **. At first, I thought I'd have to file for bankruptcy or take a personal loan. Eric reassured me that this program will be good for me and even answered a ton of questions via email. The accommodation I received from him was impeccable! I am happy to begin a new journey to a debt-free life. Thank you, National Debt Relief!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 18, 2017

    I was surprised at how helpful Paul ** was. He went above and beyond. I really appreciate it. I was really nervous because I came from another source that was terrible. I just had a talk with another associate and he was also very helpful.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 18, 2017

    When calling for help everyone was really nice and answered all my questions with no hesitation. They made it quick and easy and went into details about the program and if I had any questions or concerns they didn't hesitate to help. I am extremely happy with the decision we have made to go through them and I highly recommend them to anyone!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 18, 2017

    This program has given me the opportunity to reach my financial goals. Working with Yan ** was spectacular. He was very understanding and helpful. I don't feel that there is any need for improvement in any of the areas. Everything was very clear and I feel like I got the help that I needed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed May 18, 2017

    The customer service at National Debt Relief is awesome. Every time I call, they don't hesitate to answer my questions. If I don't understand something, they explain it thoroughly for me. I logged on to their site one day and it said the settlements were 50% completed. And they have two more where they have to get the okay or the settlement amount.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2017

    National Debt Relief said they could get everything, what I’d be paying off, and I decided I like to do it that way. The team members told me one thing and couldn’t do it so I thought they would go to lenders because they work with them and get it all paid off and go through that. Whenever they called me back to tell me anything, they just put it on my email. That was fine with me but they could have called and said it. So far, so good. They just go ahead and get everything done like they say. That’s all I want them to do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 17, 2017

    Carmello ** explained the program thoroughly and very professionally. He reassured and instilled confidence that this program was a good resolution to my problem. The team thoroughly explained the program and reviewed what I can expect. I am very happy and wish I had called months ago.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2017

    Extremely Friendly and Knowledgeable folks that are not intimidating, but strive to make you feel comfortable about the process of Debt consolidation. Felt bad about having to call for Debt Relief, but they took that away from the first conversation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2017

    I had a great experience with National Debt Relief. Their customer service is outstanding. They are very informative and helpful. I would recommend them to anyone in need of debt relief. Overall, I had a great experience from beginning to end.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed May 17, 2017

    I found myself in a jam. I was old enough to know better, but a family emergency kept me from thinking straight. I worked with Ben ** and I could not have asked for a more knowledgeable and patient person. I was not always on top with the computer and he explained how to do so much. I have not been able to sleep and night and today as I was accepted into your program, I am going to have my first calm night in months. It will be worth the price to get everything taken care of in a few years if not sooner. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 17, 2017

    I'm grateful for the assistance in controlling my debt finally. I received detailed and attentive customer service. I just wish I would've started it sooner but life happens. Now I have a second chance at getting my credit in order. Thanks in advance.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 17, 2017

    Very good service. Great explanations! Hope this works out for me. Thanks for your help. I would recommend you to other clients but hopefully I won't have to. Thought at first it was a debt consolidation loan but realized it's more like a pay as you accumulate dollars in your savings account and paying off debts sequentially rather than all at once.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 17, 2017

    Everyone I dealt with to get the ball rolling on fixing my credit was informative and helpful with a great attitude. I am hopeful for a future being debt free. Al ** took his time to understand my situation and provide a clear and concise plan for my future with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 17, 2017

    I think National Debt Relief company will be a big help for everyone who are in a hard time situation to pay their debt. The representative seemed to be very knowledgeable to what they do... I can definitely recommend this company to anyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 17, 2017

    I was struggling with credit card debt and did not know what to do. I got a chance to speak with a wonderful representative who was willing to help, answered any questions I may have had, and gave me a peace of mind.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 17, 2017

    I am so thankful that NDR has given me the opportunity to help with my debt situation. My representative Royce is truly courteous and respectful and explained everything thoroughly. It's a true pleasure to be able to start over with a clean slate and never go back. I will highly recommend to family and friends.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 17, 2017

    I love how professional this company is. They explained every little detail. I have been struggling with my payments and paying only minimum or even a little more I would have never finished. I am very happy that I finally did this.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 17, 2017

    Keith was quick and understanding with my concerns. I appreciated him not making me feel like a total failure. He was responsive to my concerns and took my situation seriously. He made me feel like there was/is hope and light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 17, 2017

    Everyone who I spoke to was wonderful and helpful. Also they helped me with my very bad credit. I was in very dire straits and had no money left after paying my bills. Now they helped me get out of trouble.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 17, 2017

    The customer service I received from NDR has been the best I have ever experienced. I felt completely informed (not pushed), engaged in kind, understanding conversations with Geri ** which, has left me feeling very secure in my decision to accept their services. I did my homework and thoroughly checked NDR business practices out and they are exactly what their reputation says they are, Top rated! I am looking forward to working with them towards my debt free life! Thank you again!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 17, 2017

    I worked with Lauren, she was absolutely wonderful. It was a totally stress-free experience. She is a valuable asset to your organization and I would strongly recommend you show your appreciation to her. I look forward to being debt free soon.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 17, 2017

    Everyone was very helpful in helping start the process. All my questions were answered satisfactorily. Marc and Vanessa did a great job informing me of the program and making sure I understood the entire process. Both even went through the paperwork thoroughly. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2017

    Very pleased with this company. The customer service was very polite and thorough and they responded in a timely manner. As this transaction is just getting off the ground, I anticipate future followup correspondence will be treated in the same manner as my initial experience. Thank you for making this as painless as possible. I gave a 4 star rating with the hopes that down the line I will be able to do another review and plug in that last star.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2017

    Everyone was helpful and friendly. Took time to work with me and patience. Made sure I understood everything. Was there when I called and got me to the right area. I would recommend this program to anyone who needed help resolve their debt. Understood the problem.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2017

    Amazing customer service. They always do what they say they are going to do! Very informative and answered all my questions. Helped me come up with a good budget. Very professional and eager to help. Very thorough as well to make sure they have all the info they need. Looking forward to see how well they can settle!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 17, 2017

    Everyone has been very helpful. They answered all my questions and had all the answers I was looking for. Ramsey was very nice to talk to. And helping me to get out of debt. Thank you so much for helping us.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 17, 2017

    I am new to this program but it feels very well organized and everyone has been sensitive to my situation. I truly feel that I am finally going to get the help I need. I have been fighting my situation for a long time with no resolution. I am so happy to have all the help and support in this program so I can get my life back on track.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 17, 2017

    My account specialist Brian was excellent. He discussed all my options with me and answered all my questions. He took his time and made sure I understood what to expect during this process. So I thank him for that! He has great customer service skills.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed May 17, 2017

    Upon calling the phone number on my computer I was greeted and felt like that there was actually, there was hope of solving my debt with payments for a period of time that would get me clear of debt without much worry as everything was clearly explained that I have options without filing for bankruptcy.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 17, 2017

    The specialist who enrolled me did an outstanding job of making a stressful situation a lot easier. He was professional and helped me through the process and answered all my questions. He made the process easier and completely explained what was going to happen and how the process would be from beginning to the end. I highly commend Andre ** on the help he was to me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 17, 2017

    Representative was thorough, pleasant, and knowledgeable of his organization, and my personal situation. He was not judgmental as he assisted me to examine my current debts or the reasons for my needing to take this specific action. He did encourage active participation in continuing to address all future contacts, in order to keep abreast of all actions taken and my contribution to said activities taken by his organization.

    Thanks for your vote!
    Verified purchase

    Reviewed May 17, 2017

    Yasha was extremely helpful in explaining and getting me and my wife enrolled. Looking forward to getting some breathing room and out from under debt! NDR has an A+ rating with the BBB and I am hoping everything works out.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 17, 2017

    I just got started, but so far everyone I've spoken to has been very helpful. And I've received a nonjudgmental feeling. I know I've made some major mistakes dealing with my finances, and now that I've started this debt relief program, I'm starting to have a sincere feeling of relief. After speaking with some of the other companies out there, you will soon see why NDR is at the TOP.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 17, 2017

    Starting the process has me feeling like I can breathe again. Thank you National Debt Relief for guiding me through this process and assuring that I'm informed of everything I need to be and answering any questions I've had. You make me feel like I can get my life back after going through my hardship!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 17, 2017

    I knew somebody that did National Debt Relief's whole program and it helped them out so I thought it couldn’t hurt to try. The team has helped me out a lot. Anytime I call, they’ve been able to answer any questions or concern that I've had. They gave me an estimate of about a year or so and I just passed that year, which is fine. I’ve been able to at least get almost two of my creditors down right now. I finished one of them and then I got another one that’s in the process. They do all the talking to the creditors who have stopped calling me. NDR has been able to get rid of the debt that would have probably taken me much longer than I thought it would have and they did exactly what I thought it would do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2017

    National Debt Relief always contacts me for questions if I haven't used the portal for a while or if there's any upcoming payments, they do reminders. And when I call in for any questions, they're always friendly. Since I am a client of theirs, they go through some authentications to verify that I'm the person who I claim I am. From that, they're off to see the questions I have. I'm close to ending now and the entire experience has been beyond excellent. I would definitely recommend them to anybody who needs to gain their life back.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2017

    Debt Relief is Amazing! It is such a relief to know that there is light at the end of the tunnel. The staff is courteous, knowledgeable, and efficient. Thank you so much! I now know that I have a second chance at life with credit.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2017

    Very helpful and professional. Easy to understand. Accurate collection of data. A very hopeful first experience. Was at the point where I felt very hopeless about ever getting out of debt. The process was done in a very respectful way. I feel very good about taking this step.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed May 16, 2017

    Gregg ** was fantastic, explained all aspects of relief in detail, would surely recommend to others. The process was made very simple and straightforward. There was no pressure to commit. Spouse was encouraged to participate, which was a relief. I was able to mull the decision overnight, and gather any questions that I may have had.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed May 16, 2017

    I was scared to try this but after myself being ill and my husband being out of work for a few month we both were living off credit cards and got ourselves into trouble. With NDR we are able to make biweekly payments for far less than it would be to be paying interest with the credit cards. So I hope it all works out and it's good to go. Cross your fingers.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2017

    They were very happy to help me resolve my debt in a timely manner. I greatly appreciate their willingness to help me. The person that helped me was very knowledgeable with the company and genuinely caring about my situation. Thank you for your help. I feel relief for my future.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2017

    At every stage of my application and interaction with all individuals involved in the processing of National Debt Relief application to date, I rate the entire experience first rate. I have no complaints or concerns. I would refer your services to others. I now face the same or similar unsecured debt problems and pressures I have faced for the 12 months or longer. The two National Debt Relief individuals I have worked with in this process, Gene ** and Donnetta **, have been very professional, answered all my questions and concerns, to my full satisfaction.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2017

    Everyone is very helpful and courteous during a difficult time. When you need help with debt, this is the only company that has a proven record with both their clients and the BBB. I look forward to working with NDR.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 16, 2017

    Everything was explained to me very thoroughly by my representative and by the person doing the "welcome". I feel fairly confident that this will work. I would more than likely recommend to friends. I can't wait to have this all behind me, thanks to National Debt Relief.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed May 16, 2017

    I was very leery of this National Debt Relief program in the beginning. I feel Alex ** has explained all aspects in great detail. I anticipate completing this program with a positive impact. Once completed and satisfied I would definitely recommend to others.

    Thanks for your vote!
    Kris increased rating by 2 stars.
    Customer ServiceStaffProcess
    After a positive interaction with National Debt Relief, Kris increased their star rating on June 3, 2017.

    Updated review: June 3, 2017

    After this review was published I was contacted by the company and offered a financial restitution.

    Original Review: May 16, 2017

    I am a 50-something divorced woman who got in over my head with some debt after my divorce. I owed $15,000 on 7 different accounts and couldn't see any way of ever paying them off because of the high-interest rates and only being able to pay the minimum each month. I saw NDR advertised on TV and decided to call and find out what they could do for me.

    Long story short: 2-1/2 years later, after paying NDR over $9,000 of my hard-earned money they only settled 3 of my accounts with balances of $8800. They did NOT settle 2 of them, and 2 others went to Judgments! MY CREDIT IS RUINED and I now have to pay the Judgments which will end up costing me far more than I owed. When they say they will provide legal help if you are sued, it's the worst "legal help" I've ever experienced. It's all done through email and you have to file everything yourself AND you are charged for the "legal help"!!!

    NDR gets their $ by charging you FEES for their very limited services, making a few phone calls. For example, I originally owed $6,000 to Discover. They "settled" it for $4100 and charged me $1500 in fees!!! How is this a benefit to me??? I would have been better off making payment arrangements on my own. I put $400/month into my "account" with them which I could have used to just pay the debts myself. My credit is the worst it's ever been and will likely take many years to recover, if ever. Think long and hard before you sign up for this program. There are other ways to protect your credit and pay things off. I wish I had read a review like this before I ever went down the NDR road!!! I wish I could give them "ZERO" stars.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2017

    This gentleman (Christopher) was very nice and extremely helpful. I trust he will get my debts lowered at 70% and will do it quicker than 48 months. I got myself in a very difficult position and I truly feel he can help me get out of it.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2017

    Five stars to all the representatives of National Debt Relief. A huge burden was lifted after speaking with Royce. Royce made the process easy. Thank you to all the representatives of National Debt Relief. Looking forward to being debt free in 39 months.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2017

    Everyone was very helpful. Made sure I fully understood what was happening and provided me everything I need to succeed. I appreciated the fact that it felt very secure and gave me the option to have access to a lawyer. I liked how they explained not every company will settle the same but it should average out at 50%.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2017

    So far everyone has been amazing. They make you feel like it's going to be ok when you are feeling overwhelmed. Everyone is very kind and informative. I feel that I can finally get out of debt without filing for bankruptcy. That is a huge relief.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 16, 2017

    Very professional and knowledgeable representatives regarding the entire process. Upfront and no false promises are made. Clear that they will negotiate the debt with each company on your behalf but it is still your debt in the long run. Realistic hope given.

    Thanks for your vote!
    Verified purchase

    Reviewed May 16, 2017

    Anthony answered all my questions and worked with me and my debt situation. I am very thankful for National Debt Relief's help with consolidating my debt. I intend to tell my friends how happy I am with their help. I don't know what I would do if they hadn't helped.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 16, 2017

    Each team member I spoke with was very friendly, helpful, informative, easy to understand and communicate with. My overall experience was great. I was walked through everything and given great support. I felt like they cared. :) And that they want the best for me. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 16, 2017

    Everyone were so helpful and friendly. Mr. Nathan ** helped us to get started and the processed were fast. The welcome customer service that I talked to were also friendly and helpful. I will definitely recommend the program. Monthly payment were also reasonable compare to what we are suppose to pay minimum. Our monthly payment cut into almost half, and still will pay it off in 50 months if everything works the way it is plan.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2017

    The rep was very knowledgeable, confident and professional. His voice was welcoming and he allowed opportunities for me to ask questions. He ensured me that National Debt Relief was on my side and the goal was to help me become debt free and establish an A+ credit rating.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2017

    We had too much credit card debt. We had tried other ways to get out of debt but it wasn't helpful. Moreover, we had some medical bills that we had put on our credit card. It got to the point where we were paying bills but didn't have money to do anything else. We found National Debt Relief on the internet and they have been very helpful. Before, we were always nervous and frightened about spending. NDR worked out how much we had to put in the bank every month. They had us putting $300 less than our bills in their bank. Since then, we've been putting that money away and saving it. Also, some of our credit card companies have settled with us for a lot less than we owed. We got one card paid off already and we're in the middle of another one. Now, NDR is working on a third credit card.

    NDR's team was knowledgeable, friendly and helpful. They hold your hand. Last week, I talked to them and they sent me an email which I didn't understand. I called them and they told me not to worry as they are here to support me. We're in their program for about four years. Before, we thought maybe there was a way to throw a budget together that would help us. Still, there was no miracle until we found NDR. Now, we can sleep at night and we don't worry about our debt.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 16, 2017

    I looked into relief help as besides being massively in debt and going months going, "Okay, what can I pay this month?", I was trying to get the most out of everything. I picked National Debt Relief by reading people's comments and reviews and working with National Debt Relief has been a relief. I’m waiting for this Liberty to take effect that they got me onto, which I’m very thankful for, which will help my credit faster than it would have if I wouldn’t have gotten selected for. So I’m very happy about that.

    Working with them has made my life a lot easier and not necessarily yet where I’m saving money because there was two that they couldn’t take on but I’ve been paying extra on them to get them taken care of. I could see a light at the end of the tunnel. It’s been an awesome experience and I’d recommend them. They notify me a lot on what’s going on and the only time I’ve ever called them was only because it seems like this JC Penney thing is taking a little longer than all the others. It was one of the lowest and I am trying to plan my next month instead of my $4.70 payment, how much is it going to be. But I don’t want to do that until I know for sure that it’s starting next month.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2017

    I was talking to National Debt Relief representative and they tell me that I need to contact each of the payday loan companies to tell them that I want to stop the automatic withdrawal from my checking account. I have done what they asked and I am still having funds being debited from my personal checking account. I thought if I am paying for a service, and I am giving them the right to talk in my behalf, basically, a power of attorney, why am I having to do their job? If there is something that I am suppose to do in this situation that I am not doing, please contact me, email me. My phone is disconnected at the moment because of the funds that are continuing to be taken out of my account. Some assistance would be nice.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 15, 2017

    Had tremendous help in customer service and would recommend the program to anyone. Timely and fast service with quick response. Both gentleman helped me out and sent the documents I needed quickly. Customer service and satisfaction was done in a professional manner.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2017

    Since first contacting NDR, I have had a very pleasant and gentle experience. Having so much debt weighs on you mentally and physically. As a salesman, I am extremely impressed with the legitimacy of NDR. They have me covered from A to Z. I have peace of mind knowing they are working my case. My case worker Alexa Wells has been wonderful as well. She has been completely honest and has represented her company, brand and self in the most professional way possible. I am very impressed. Thank you for helping me, I won't forget it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 15, 2017

    My first time ever using a debt relief program and Glen ** was amazing. He was friendly, compassionate, and gained my trust in this program. Hermalia the welcome agent was professional and made the last call painless and easy. If these two are any indication of customer service provided then, I am looking forward to working with your company and becoming debt free.

    Thanks for your vote!
    Verified purchase

    Reviewed May 15, 2017

    I just signed up with National Debt Relief and I am happy with the enrollment process. It will be determined later if I am satisfied after we start seeing results! I look forward to the day that I won't have to juggle accounts to get min. payments made.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 15, 2017

    I cannot tell you how informative and clear Jaison was with me on the phone through this whole process. This is tough subject matter and there is a lot to go through, but he was patient and answered all my questions reassuringly. I feel confident that my path to debt relief will be successful. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 15, 2017

    All questions were answered to satisfaction. All forms were gone over and well explained. Your representative did a wonderful job and was very cordial and informative, she was able to answer all my questions with direct and purposeful answers. No beating around the bush, which is now I think this needs to done.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2017

    Personnel are well trained and are very knowledgeable. Put you at ease and are easy to understand. I'm glad that out of the many companies out there I went with number 1. Excellent service, presentation, expertise, program, and savings on my debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 15, 2017

    I am thoroughly pleased with this program. The representatives were very helpful and knowledgeable about the program. I feel really at ease at being a participant in the program. I wish I had notified the program a long time ago.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 15, 2017

    I contacted NDR last week as someone drowning in credit card debt. Your representative Lauren ** calmed me with her compassion and competence and patiently explained the outlines of NDR's program with its benefits and cautions. I have been favorably impressed with all of NDR's customer service staff I've dealt with for their competence, courtesy, and helpfulness. With my acceptance into the program I now have reasonable expectations of resolving my debt in 42 months. The feeling of relief is greatly welcomed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2017

    Good experience. Very patient, and helpful, very informative. Hoping to possibly change my future for the best. All information provided was useful. I would most definitely recommend to a friend or family member. I look forward to this journey in changing life.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 15, 2017

    This was a process I had a lot of time to think about. I always made payments on time. I just could never get ahead of my debt. They made the whole process easy and stress-free. I would recommend them to anyone.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 15, 2017

    I'm very pleased so far! It's much better than "Christian Debt Counselors" would have been! It's a great program. There's minimal fees to pay upfront. It's a program that I can afford which is very important to all of us concerned!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2017

    The service representatives were so nice and thorough. They understood your goals, and they want to help you get there. Great people! The help is offered from the beginning of the call, and doesn't change throughout the process. They are caring and helpful.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 15, 2017

    Great job. They were very thorough during the initial process, as well as easy access to gain all the information I needed to complete the process to relieve my debt. I also would like to point out that from the time I initiated contact with them was a turnaround of 48 hours. Very efficient. Thanks.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2017

    I don't always highly recommend them as they have eased my mind considerably and have made my life a lot easier. Very friendly staff and helped me through a lot of things I was unaware of. It also made me feel more secure in the knowledge that I also have legal assistance.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2017

    Very easy to understand, answered all our question. Very polite and very professional. All paperwork has contact information in bold making it easy to find. Great communication with emails, everything is printable so hard copies can be made and kept, along with digital.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2017

    The gentleman I talked to was great. He answered all my questions and some I forgot to ask. I can't say enough good things about him. He was very patient with an old woman. Thanks to him. He need a raise or at least a bonus for putting up with all my questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2017

    Very helpful and patient with questions. Easy to contact and I always speak to a representative. It's been such a relief having National Debt Relief act in my behalf to resolve all my credit problems. They've made a very frustrating problem completely manageable. I'm so glad I contacted them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2017

    The staff at National Debt Relief has made this transition into setting up a more comfortable payment plan to pay back my creditors. They are knowledgeable and easy to speak to. Looking forward to us working together on a settlement with my creditors so that I can get out of debt in shorter time.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 15, 2017

    A friend introduced National Debt Relief to me and I read online reviews. The team at National Debt Relief was nice and the process was straightforward and easy. They asked a bunch of simple questions about my income, what happened, why I think I’d need it, and all those other stuff. After that, they got back to me with an answer. Working with them has been amazing and has allowed me to have more financial freedom.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2017

    My son needed help with his bills and he thought that National Debt Relief was the best thing at that time. We’re both making the payment to National Debt Relief and I’m helping him a little bit. The people there were courteous and they helped him a lot. However, I had a situation where I called one time to tell them that we weren’t able to make a payment. The gentleman said he wouldn't take out the payment from my son's account, but my son said that they did. I guess I didn’t call in enough times and we're supposed to call a week ahead. I ended up having to give the payment back to my son the next week and he was very upset. But overall, it was a good experience and I would recommend them to a friend.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 14, 2017

    I had to stop working due to an injury and I couldn't pay some of the bills so it piled up. I looked into relief help so I can get rid of all these debts. Then I heard about National Debt Relief from my grandmother. Their program helped me out a lot and it's wonderful. I'm still going through it right now and I paid off a couple of debts already which is really great.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 14, 2017

    Great company to work and speaking with. Nice and friendly. I will pass this company to other. I am glad to have found good people to working with me. Keep up the good work and helping people's moving forward in life. You have made everything clear and understanding. All details going over everything with me. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 14, 2017

    I called three of the credit card companies that I owed money to. I needed them to reduce the interest rate so I could continue payment, but all of them said they couldn’t help me. I used the money on the credit cards to buy commodities. And when the market didn’t go up, I was able to sell the commodities off to pay for the credit cards. I explained this to all three credit card companies but they all said, “The only way we could help you is if you stop payments on this and then we could come back and negotiate a deal with you.” And I thought, “How stupid is that?” I’m telling them what my problem is and they have a record of my prompt payment for years. That wouldn’t work.

    I had to have some debt relief and so I called National Debt Relief and got started. If the credit card companies had agreed to help me along, I never would have had to use NDR. They reduced my payments from $4500 to $1795 a month and that helped. The NDR team have all been very pleasant. When I had a question, they would answer. If they couldn’t answer it then, they would call me back. So, I’ve been very, very happy with the service they’ve provided. This was one way I could solve my dilemma where it has caused my credit rating to plummet from 840 down to 690. But in my esteemed age, I have no use for a good credit rating. NDR has been very helpful and I have no qualms about recommending them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 13, 2017

    It was so nice to talk to someone who was honest and clearly explained every step with honesty and my interests in mind - and no one else's! He was responsive and called when he said he would! Thank you so much for your help Earl!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 13, 2017

    Chris ** was excellent. He was very professional and caring. I am excited about getting rid of my debt, and I hope that everything goes smoothly. Thank you. I think that I will be able to pay the $252 a month, and I am looking forward to my 1st settlement.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES