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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees vary by location and range from 15% to 25%, depending on the state where the client lives and the amount of debt they enroll. Though user credit suffers in the short term, Freedom Debt Relief’s credit score impact study, which was updated in 2022, found that most customers saw credit score recovery in 36 to 45 months.
Pros & Cons
Pros
- No fees until settlement reached, authorized by client
- Has resolved over $15 billion in debt in 20-plus years
- Works with high debt amounts
- Long-term credit recovery
Cons
- Fees up to 25% of settlement amount
- Short-term impact on credit
Bottom Line
Freedom Debt Relief is a good match for those with $7,500 or more in debt. Although its fees can range up to 25% of the settlement amount, fees are only collected when a settlement is authorized and a payment is made toward that settlement.
Freedom Debt Relief Reviews
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FDR is awesome about providing information about processes, procedures, and expectations. They are quick to respond to any questions and are very professional and knowledgeable in all customer dealings that I have had with them. The emails and on-line information are very informative and helpful in guiding through the process.
Hi Sandra, it is great to hear tat we have met your expectations! Please let us know how we can continue to support you!
Easy to follow, easy to save! Everybody is very polite. They worked with me on every part of the steps and I was able to save 15k! They definitely know how to handle every situation and give you guidance on it.
Hi Ian, we are so happy to hear that you are happy with your savings! Partnering with you during this journey has been an honor!
Very happy so far. I enjoyed the no judgement and professionalism. They made easy to understand and follow procedure. I would recommend to anyone who needs financial help. I like that I can adjust my payment when able. Thank you Financial Freedom..
Hi Susan, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
All in all Freedom Debt Relief was the right choice for me. I had no way out, and they found me a way out. All my debts were settled in less than a year! I was even introduced to the consolidated loan program which is life changing. Thank you Freedom!
Nicholas, so glad our two products worked out for you and helped achieve your financial goals. Thank you, for the excellent review.
Things were misrepresented at start. After some time and working with management things have since been resolved. I am overall happy with the progress that has been made so far. I would still recommend the company. The issues were taken care of and process has been smooth since that time.
Tylisha, thank you for enduring and allowing us to resolve the matter. We make mistakes but we do try everything we can possible to get back on track. We look forward to your future success and thank you for the review.
Haven't been with them long and already getting results. I am extremely happy I decided to take advantage of this opportunity. I was having such a hard time keeping up with the bills. Then interest rates all went up and unexpected medical bills came up. I had no way to keep up.
David, so glad we could assist you in this tuff time. We look forward to your future success. Thank you for the kind review.
They have been on the ball with everything and getting my settlements taken care of. Quick to get back with me on any questions. Keeps me up to date on when my debts are going to be paid off. Glad to work with Freedom debt solutions.
Hi David, thank you for sharing your experience with our service! We are excited to see your progress!
No question at this time. I don't have any More to say that every thing is going good. Everything is going well and on track for me at this time with my plan and money going in my plan.. Looking forward to having it all done and over with.
Hi Larry, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
They have been very up front and honest. No underhanded issues have been done. The people answering the phone have been very helpful. They are very respectful. They have been very upfront on what would happen and it has happened as they stated.
Brian, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
My experience has been good so far and I will recommend FDR to people I know and to my family and friends. It is a great programs to handle debt and pay off debts on time for anybody.. Great experience.
Thank you for the kind review Ugo. We are thrilled to see a positive impact in your life.
I was overwhelmed, But FDR helped reduce and pay debt that was piling up with interest. It takes commitment and faith! Thank you Freedom Debt Relief! before you know it, you are through and will able to save that money you are paying off debt. FDR negotiates with Debtors on the amount owed to reduce the debt and save you money. I urge people to take a serious look at this program.
Hi Joe, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
It feels like the weight of the world has been lifted off my shoulders. Freedom Debt Relief even provides responses to give to the caller. Yes, some still want to argue BUT just keep stating your response and ask that they notate your account!
Hi Joanne, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
I was made to feel at ease with a difficult decision that I made. The young man helped me in knowing how the process would work and how to handle calls from creditors. All the correspondence that I have received has made the process easy to understand.
Hi Susan, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Can you speed up the process and one month with two settlements please and I love it very much and you are excellent. Please and have a good day, and so, we are graduated earlier than any other debt programs. Thank you.
Hi Hung, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
FDR was highly recommended by someone. I was a little hesitant at first to call. I'm glad I did. The FDR employees are very professional, knowledgeable, and helpful. I'm looking forward to putting my debt behind me and moving on.
Hi Susan, thank you for sharing your feedback about our team. Providing the best efforts for our members, is our number one priority!
My experience has been good and not bad yet. We’ll see how everything goes, but I haven’t gotten anything yet. But excited to be out of debt! If you are looking to find a company to help you consolidate your debt and help create a plan, they are a good resource.
Hi Madison, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Excellent Experience and Reviews. Looking forward to obtaining debt release and financial freedom. Having credit is truly a privilege but requires maintenance and total responsibility. Thankful for Freedom Debt Relief. Life provide many unexpected challenges and FDR provides the right solution and fresh start. Information written clearly and program acceptable.
Hi Belinda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Everything has been easy to take care of . they have kept in contact with me every step of the way. They are almost finished with mine and the wife's stuff so glad we did it and hopefully if we need them again we can use them
Brenton, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Overall the process has been great and every single person I have spoken to has been fantastic. However I would like to see more solid communication about changes regarding “graduation date” and what to expect when the program is over. People have been amazing, process was slightly stressful but a necessity and help was always a call away.
Hi Matthew, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Quick response to any and all questions. I'm new to this and need a bit of hand holding so I really appreciate the immediate assistance I'm provided with. Very comfortable with this service. Dashboard is also very well designed and helpful.
Francois, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
The person helping us was very helpful, personable, and understanding. She made our options clear and provided us with lots of information. We were grateful to have someone that listened to our situation and provided solutions. Thank you Freedom Debt Relief. I can sleep much better now.
Hello Debra, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
I had only one account left to be done with the program. Merrick Bank was the last account to settle with. I received something from their attorney and sent it to you and still you didn't try to settle, then I got something else from them again, so I reached out to you and sent a copy of that to you. I called several times to make sure you received it and one person says yes another said no. Then I got a summons and then you finally started to try to negotiate, by then it was too late. They would not negotiate and now we have to pay even more than what my bill was.. I feel as though you dropped the ball on this account. I had called numerous times about getting this account taken care of and you sat on it until I got the summons. I feel since this was your fault you should pay the extra that I have to pay because it was your fault you didn't take care of it sooner. Would of rated very good until this last settlement.
Cary, thank you for bringing this to our attention. We would love to discuss this in more detail. Please look forward to call from us from our one of our supervisors. Thank you.
Excellent customer service! Cheryl was knowledgeable! And very kind!!!! Freedom Debt Relief has eased my worries! By making manageable monthly payments! Would highly recommend Freedom to anybody struggling with this economy! Thank you FDR!!!! Sincerely K MR.
Hi Karen, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
I cannot recommend Freedom Debt Relief enough. I am so excited for what’s to come now that I have resolved my debt. I was able to pay off everything ahead of my timeline. Every time I had any questions or needed guidance. Freedom Debt was easy to contact and communicate with. Thank you so much.
Hi Joanna, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Customer service was great. Very honest and helpful. Communication is great and they are always available when I have a question. I am looking forward to getting my credit debt resolved so that I am able to do things that I want to do.
Junelle, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
I have friends who inquire about debt relief opportunities. I would be willing to recommend Freedom Debt Relief as one of the first companies on their list they should contact. The overall program is more detailed oriented that other debt companies. The way they communicate with emails frequently is important so a client can stay current on situations in their program that are priorities. Also their willingness to communicate with the client on settlement offers and allow the client to authorize the settlement is more involvement than other programs and is comforting to be in touch with their progress.
Rebecca, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
I am having trouble getting the information I ask for. I started out having to deposit $302 a month and now it is $560. Because of the dealings with Citibank. Now Discover or lawyers are next. I am now paying your company close to twice the amount. Why haven't all of my debtors been negotiated with by now?
Vickie Smith, thank you reaching out. We would be happy to review your account and get back to directly. Look forward to speaking with you take care.
I was a little hesitant to do this but now I'm so glad I did this with Freedom. They have done wonders. They talk with me and answer any questions I have. Very sweet people. My debt has been cut in half. We aren't even done yet.
Hi Dawn, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
This is the first time I have needed to utilize this sort of process, but John ** has been both helpful and supportive. John responds to all text and emails in within and appropriate time with information and responses that are clear and specific.
Hi David, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
I would like to retire at the end of the year and I will count on Freedom to reach my goal. We have come a long way since I joined them. It is easy to follow your progress with their help. I would not be this far along without them.
Hi Kelly, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Freedom Debt Relief did an amazing job in helping me with my debts, now I am almost done with my program, Can't Thank you enough for all you do! If someone needed any company like this I will highly recommend Freedom Debt Relief.
Hi Jennifer, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
For several months I’ve been putting all I can into paying credit card debt and my determination to pay them. Never considering bankruptcy. I came across Freedom Debt Relief and sought info and further analysis of my situation, discovered a way to pay the debt in a fair and timely way that very helpful.
Hi Joseph, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Thorough emails. I am kept abreast of current debt status and notified if anything changes. Very convenient and helpful.. I am so glad I went with Freedom Debt Relief program. It was a godsend. And if I ever need to talk to anyone they are only a phone call away and this program has been so helpful to me and I’m so glad I did it and I look forward to having a clear debt so I can be.
Hi Robert, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
Everyone is very professional in explaining how this works. I have had questions and all of my inquiries have been answered directly and professionally. I would recommend this service to my family and friends. I look forward in working with this company to resolve my issues. Each time I have had questions they have been answered so I can understand the explanation.
Sandra, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and its great to hear you are happy with our service efforts!
It works for us. Most of our friends & myself think it is too expensive a service because they know we are barely surviving financially & we need that $350 every month! But my husband thinks it's worth it so to keep him happy I don't stop it but I'd sure like to go to the dentist.
It’s been a great experience working with FDR. They have been very effective reducing my debit during a difficult time. It was very easy to work with them and they took a lot of pressure off me. I would highly recommend them to anyone struggling with debt.
Hi Mike, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
First of all, the people are very nice. No problems with the employees in terms of niceness. However. I called looking for loan consolidation, which I did not qualify for, and the very positive, cheerful rep told me about debt settlement, which I wasn't familiar with. Presenting it as sounding very rosy and smart. I quickly Googled the company, saw good reviews, and said ok. Thank God, according to the contract, you can cancel within 3 days, so after agreeing, I researched more, about debt settlement in general. Basically you stop paying all your debts, credit score tanks, get put in collections, possible lawsuits against you, potential wage garnishments, attorneys' fees, not to mention late fees racking up: the potential to end up with way higher debt. And difficulty ever getting loans again, even should your credit score actually recover. Then, there's the fact that creditors don't actually have any obligation to talk to these companies at all, or agree to settle.
If they would ever in fact agree to settle on closing your debt as "settled for less than agreed," you can just call them and ask them yourself, without paying 25% or whatever of your enrolled debt to one of these companies. I am so lucky I spoke to a friend who is an attorney in financial services, she said it's basically akin to declaring bankruptcy in terms of how bad it looks, but without the legal protections.
I don't deny it might be a Hail Mary for someone in real, real, long-term trouble, who might already be in the situation above. But please, please talk to a non-profit about debt. Someone whose job it is to help you, not someone whose job it is to make money off you by getting you to enroll in something. Then, the cancellation portion of the contract specifically tells you how to cancel: by email or mail. I did both, requesting return receipt, got nothing, called in, and was told, "Oh, you actually have to call to cancel." I said, "I don't think it's legal to have a termination process that is completely different from what is stated in the contract.." And the rep said "they've had this company for 20 years, I'm pretty sure they know what they're doing." Yikes. Anyway, fyi, you have to call, I guess. Still waiting for written confirmation that I'm actually cancelled. Just be careful out there.
Lucy, so glad you found something else that would work for you. Each process is going to have its pros and cons. That does not mean its not a good fit. Maybe not a good fit for you. I will personal review your account and get back to you to make sure everything has been completed.
I am getting my debt paid off years before I would have just making payments to the credit card companies. FDR got them to reduce and in one case totally forgive nearly 4 grand. If you are overwhelmed with credit card debt. Do not hesitate. FDR can take that weight off your shoulders.
Hi Annette, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
I feel very confident in Freedom Debt to help me with all my debts. They have been very timely to Keep me informed about all my accounts. They do a wonderful job of reaching out to me about any information I need,
Hi Marilee, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.
It’s too long the program... They talk me will be finish before. I’m very frustrated. I recommend somebody else. They already graduated. It’s too long I being pay like a car. For me never ending. I’m very sad. By the time it’s finished. Maybe I will not be around.
Maritza Jimenez, we are so sorry to hear this experience is unbearable. This process takes time and can vary from person to person. We also encourage to maintain on time payment in full so this too can delay your graduation. If you need anything please reach out and we will be happy to assist in any way we can.
Everyone was so helpful and I had such peace of mind after I enrolled. I didn’t feel the weight of the world anymore. FDR communicated with me every step of the way. I was in control of all decisions made. The monthly payment made it easier to keep up with rather than trying to pay the minimum balances on all my credit cards and getting nowhere.
Hi Melissa, member satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program.
Carmen ** walked us through the whole process. We were working on starting the program and had a appointment with Carmen. I ended up having surgery last minute and we did not meet then. When I was ready, we called and Carmen picked everything right back up for us. We finalized our program and are eager to start seeing settlements!
Thank you for letting us know that Carmen, did such a great job addressing your needs! We are excited to begin this journey with you!
Excellent service, Low monthly payments. Representatives were friendly, courteous, and had good knowledge of the program. I am so glad I enrolled in this FDR. They keep communication open and I would recommend this program to anyone. Wished I’d started sooner.
Hi Sheila, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
I have had nothing but excellent experiences with this organization and I would certainly recommend them to anyone in need in help resolving their debt problems. This organization worked with me in every way and I would recommend them to anyone with outstanding debts.
Hi Joy, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
I have been happy with most of the reductions and payments have only changed a little. There's not much contact after the initial setup which I would have liked to make sure things are going as planned. The offers for a loan were not good enough to take because the interest rates were as bad as the card rate.
Hi Daniel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
They have been very helpful in helping me with cleaning up my credit. I would recommend them to anyone who needs this kind of help. Customer service has been wonderful anytime I need anything like to defer a payment that’s all I do is call and they are very friendly and helpful.
Hi Mark, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
I am very satisfied of how everything is going so far with relieving my debt so far. I would advise it to anyone who might need to lower or get rid of their debts also. I think you are doing a great job.
Hi Beverly, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
I started with them around March 2021. Until now, May 2023, They have only negotiated 2 of my 6 debtors and said would probably take another 24 months. But Have paid themselves around $7k. To add insult to injury, they told me to stop paying on the acc’s otherwise they don’t have leverage to negotiate, tanking my credit from high 600 to low 500. Then about 3 months after I signed up with them, I get a call from one of their partners offering a loan for the balance of all the debt, so they can negotiate all of the debts immediately, however, that loan would be at over 22% interest.
So just to recap, they tanked my credit, are nowhere near negotiating all my debt 2 years later, paid themselves over 7k in fees and wanted a further 22% if I agreed to the loan. But then you may say, but they’re still going to save you money right? Well as it turns out they overestimated their negotiating skills, and are actually all together going to save me about $6k from close to 50k debt, and that only because I didn’t take their 22% loan, because I wouldn’t even have saved that much if I had. So like I said, not a scam but you’ve been warned.
Nicolle we are sensing your upset with our fee process. Please know that despite our fee, banking fees, and settlements your investment is usually less than your enrolled amount and far more greater savings compared to making monthly payments to creditors. This is worth your time and and investment. We would love to learn more about what is making you feel unpleasent about our service. Let us figure out what we can do within your program. We will reach out soon.
Great service!!! Very professional and responsive. I know that if I continue to be consistent, my debt will decrease significantly in a reasonable amount of time. I’m definitely pleased with the services provided by -FDR. I will forward this information to my friends in the near future.
Hi Torin, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
FDR helps me resolve most of debts. And the sooner you can make deposit into your account, the sooner FDR can schedule a negotiation for you. If you received any mail complaint, just upload them into your account and FDR will review and follow up with the creditor. Just make sure you stay alert and respond quickly to a negotiation resolution. So you can then authorize the negotiation when it is approved, that's it.
Cheng, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
The program help eliminate debt over time. I am very satisfied with the results. The team worked to ensure that all debts were paid and completed within the projected time. The cost was much less. The program saved me over $5,000.
Hi Terrell, we are so happy to hear that you are happy with your savings! Thank you for trusting us as your partners on this journey!
I heard about Freedom Debt Relief and gave them a call....I spoke to Carlos in January of 2020 and he told me how this works....I liked what I heard and he signed me up....I am now on my last charge and soon will be debt free....Thank you....
Anne, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Freedom was very thorough with how they would do their program. My rep was very informative about everything and I felt safe with them. The program was scary at first. But it's been easy. They debit my account every month and it's the same thing. It gives a more organized feeling. The only thing is they keep moving my graduation date and I'm a little concerned with that. It was supposed to have been March of this year but then it went to May. Now, it's been moved to July and August.
Hi Keila, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
You all have helped me out. I didn’t know what to do with my debt. I turn to you all. Thanks for helping. You all know how to get a person out of debt. I know it your job but you all go beyond the call of duty.
Nathaniel, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
From day one everyone has been very helpful. I have been well pleased with the progress. At times it seemed to take longer than I thought but it has now started really moving. Great to see the progress happening. I would recommend this highly
Hi Joyce, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Problems quickly resolved. I definitely would recommend Freedom Debt Relief to my friends or relatives. It pays to have relief of trying to resolves these debts alone. Freedom Debt offers quality service to anyone who may qualify and have minimum of 10,000.00 in debt. Thanks to all the team at Freedom for giving clients peace of mind when crisis like these arise. You are indeed a life changer.
Hi Rozell, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
The program is a solution to a debt problem. Freedom Debt Relief is designed to help people who have gotten themselves in trouble by incurring debt they cannot pay. They work with each person in a personal way to ensure satisfaction.
Hi Wilma, we are here to be the support you need. every step of the way, we will be here to guide you and to give you something to look forward to!
I requested to go back to original payment plan due to personal reasons and they asked for more money due by 5/3 to not suspend a payment to creditor, so I sent it on 4/20. Lo and behold they suspended payment to creditor and told me I had to start over. I should’ve been done by Aug. 2026 (original date) and now they say by 2026. Find a PRIVATE consolidation company through an attorney like my friends have. I wish I knew this before contacting this company.
Phyllis, if you sent the money there must be a perfectly good reason for this. Let look at it together and see what is going on. I will be in touch with you soon.
Great company and helps with debts and is concern about help you erase your debts so have really enjoyed my experiences with this company. I am able to afford a low monthly note that I can afford and help my credit get back on track.
Hi Latoya, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
I haven't really started my experience yet, as this question is being asked before my first deposit. I do need to call and ask why I cannot tell my creditors that I am working with FDR to pay them. You should include that information in your how to answer creditors tips.
Hi Gail, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
So far, Freedom Debt Relief has met all my expectations. They are reliable, trustworthy, and professional. They know how to get the job done. The journey so far with FDR has been a wonderful experience. It is helpful to follow the guidelines of FDR. I highly recommend them.
Hi Damian, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
I have just begun the program, so it is too early to tell in regard to how well it works. I did a Google search before I started in this program, got very high marks. Like anyone else, I’m a little nervous about dealing with creditors' phone calls and emails as well as the impact this is going to have on my FICO scores. I will review again at the end of the program. So far thumbs up!
Hi Joseph, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
My experience here on Freedom Debt Relief has been a delight. Everyone is so friendly and always letting me know when they settle and quick to make I sign whatever I need to thru my emails. Everyone here is extremely supportive at their job. I believe I’m getting ready for my next settlement.
Hi Angela, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
When struggling with life hard time but I heard about Freedom Debt Relief can help with that and I contacted them about it and make my much easier, save some money and less headaches. Thank you, almost done. I'm so thankful for Freedom.
Hi Maria, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
I have been very satisfied with my experience. I was well informed of the process, settlements were reached quickly. I will definitely recommend Freedom Debt Relief to others. My credit score has bounced back quickly! I am very thankful I chose to handle my debt this way.
Hi Sherry, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
So far I am a little nervous being a client for less than a month. I have already contacted one of my creditors. The info I received from FDR to handle the call made it easier. Thank you. Looking forward to resolve my debt issues.
Hi William, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
What a blessing companies like Freedom Debt Relief are to people who are in deep trouble in their finances. So thankful for all their helps. I'm a veteran of the uscg proudly served. Always thankful of our armed forces who protect this country of all who live here in the USA. So thankful for all helps that are out there to keep this country going in the right ways of the people. May God always protect this country of ours.
Tommy, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.
The representatives are very nice and answer all questions you ask and explain everything everything in detail, they explain about how debt is paid and how your credit will improve in time. Also teach you how to talk to creditors and how to handle calls. Everything is explained very nice so you understand..
Thomas, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
I was quoted a time of 4 years to settle my $17,000 debts and I was recently informed that I will have 12 more months added to my debt settlements. I have never missed a payment and have been on time every month with my payment.
Hi Carri, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.
Freedom Debt Relief were the first to offer a real solution to my credit cards debt and Luis took the time to explain every step. Looking forward to do every payment and become debt free. Will definitely recommend them to family and friends.
Hi Maria, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your loan!
The staff is very professional yet personal at the same time. Took the time needed to explain each thing to me. I've been with them since 2021 and through them I've been able to run the creditors off and the application is easy.
Jody, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
From the first phone call to now I have received phenomenal service. Easy to navigate dashboard and questions answered immediately. My difficult situation was made easier and I can breathe a bit easier as well. I was truly not sure what to do but after researching various options Freedom was and is the best choice.
Hi Cheryle, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
I would recommend Freedom Debt to whomever needs debt relief. They would help you all the way until your graduation date. Freedom Debt has help me from the beginning and soon I will be finished so I thank them for doing a great job with my credit.
Hi Jannis, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
They have great customer service and response time. They take time with you, with no judgment and they help relieve the stress and anxiety. They are willing to work with you on monthly payments and always keep you informed of the progress on the way.
Hi Holly, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
We signed an agreement for a four-year plan. It's going to take about four and a half years and we're not happy about it. It's very disappointing to think we would be completed with this plan in four years and we're not going to be. This was supposed to be the last year and now it's halfway into next year.
Hi Louisa, there are plenty of reasons why your program may have been extended. An account specialist will be reaching out to address your concerns.
I am glad to have this kind of company handling my credit card problem, you all have did one of the best that I have had to reduce the amount that I was owing, you have already close out three card as of now. The other two will be finished soon, I thank you all so much for what you all are doing.
Hi Clemmon, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Very professional, really knows his job well… One of the nicest people I have ever spoke to made me feel very comfortable…I would recommend Freedom to friends and family. My first experience with something like this I felt very comfortable.
Hi Linda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
I am very happy with the service and work out for me and if I had someone to recommend I would do. The people I had talk to are very nice and help me out a lot. I feel a lot better now because before using this company I was in a lot of stress. Did know what to do until I got an email and read it and make the call.
Hello Aida, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Has been helping me and my husband getting out of debt. Pretty much split our debt in half. Very grateful for their help and only a few more months and then we will be debt free, well except for our student loans.
Hi Amanda, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
So far with the experience I've had, the representatives that help you get started are very professional, kind, and knowledgeable. This company stays on top of your status and lets you know when you need to do something in your account. So I'm very satisfied so far. I'm waiting to see how the next step of the process goes by getting one of my first enrolled accounts resolved. So, to be continued.
Hi Bethany, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Thank you for helping me with my debt and resolving my issues with debt collections and stress. Thank you for the legal help with one of my debt collections. Thank you for your counselors for being professional and courteous. Thank You.
Felix
Hi Felix, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief.
I enjoyed the experience and was informed of everything before getting off the phone. I am just beginning this month so I am looking forward to the opportunity to see where it takes me. Thanks for this opportunity so very much.
Thank you for sharing your experience with us Marilyn, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
I have been very happy with the work FDR have settle all my accounts. Looking forward to settle on the last account. Will recommend FDR to all my friends who need debt relief. Keep up the good work and thanks.
Hi Israel, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
I have only just recently embarked on this journey to resolve my debt with FDR, so far it has been a very good experience! The program offers easy to understand solutions and has good tutorials on how to handle debt collectors as they (FDR) work out a settlement with the creditors. Very pleased!
Hi Michael, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
My consolidation is so relieving. I worked with Tiffani and she was such a big help. This is keeping me from filing for bankruptcy, and my credit will be restored much sooner. I'm paying my debts and I can sleep at night. Thank you for providing this service!
Hi Susan, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Every person I have spoken at FDR has always been very helpful, respectful. I would definitely recommend to my closest friends. They have helped me so much. They always have an answer for you and treat you as a friend instead of a client.
Hi Teri! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
The service has been less stressful for me since your company has assisted me with my debt. I'm looking forward when I have completed paying off my debt In 2026. Thank you again for all you are doing. I will tell others.
Hi Sally, rest assure we will continue to work hard on your behalf, to help you obtain the best savings all across the board!
They are professionally designed to help you get back in financial shape. Free you from financial debt and stop harassing phone call and emails. Allow you to rebound and put you on the path for great credit and freedom to purchase the things you need most
Hi Ken, do not forget to check out the resources we have available on your dashboard, to help you with those annoying creditor calls!
So far I’m pleased with this service. I was at the end of my rope and didn’t really want to file Bankruptcy so I chose this. It seemed like the better choice at the time. Yes, Bankruptcy would have wiped the entire debt off but the Bankruptcy would’ve been on my Credit Reports for 10 years and I did not want that.
Millie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
When I started with Freedom Debt Relief, it was kinda tough but as time went on, my debts were resolved and at this point, I may have just 1 more creditor to go!! I should be graduating from this program pretty soon and I am glad Freedom Debt Relief came my way!!
Hi Rafael, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
It was a great choice that I made and Freedom Debt Relief made my experience super easy and a load got off my back. Now, that I made that choice I am sleeping much better than ever and knowing that towards the end I will be debt free and that is the way to go.
Hi Elizabeth, thank you for reviewing your experience with us. We cannot wait for you to accomplish your goals of becoming debt-free!
Very helpful and I hope it all works out the way it was explained to me. Sounds like a great program for people that are going through some rough times and I hope that it can all work out for me and I can get along with the rest of my life and not to mention lower my mental state.
Hi Joseph, it is great to hear that the program was explained thoroughly to you! We cannot wait to see you accomplish your goals!
I am pleased with the the progress that has been made in getting my credit cleaned up. FDR has done and is doing what they say they would do. FDR is a respectable company. The Agents when I call are very courteous and know their job. I have a ways to go but I do see a positive light at the end of this Tunnel.
Hi Dolores, thank you for sharing your experience with our customer service team. We excited to see your results, keep up the great work!
This company has been great. They help and do as much as they can to resolve issues. Life is stressful enough with piles up bills. FDR has helped take a lot of that stress away. Even when Covid happened and money was tight FDR was very reasonable and understanding. 100% recommend.
Christopher, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
I had amazing advice and help. The representative I worked with was so down to earth, knowledgeable, and caring. This program is a lifesaver. I can enjoy my life again and not feel the load of my bills. I like that I can still pay my debt but in a reasonable way. I recommend this program to anyone who needs help getting out of debt.
Hi Denise, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
To be honest I don't really know how much debt I started with but I've noticed a lot of my deposits are going towards settlement fees rather than the debt and the actual settlements. I've deposited more than $3500 but my debt payoff is only around $700.
Hi Seth, an account specialist will be reaching out to address your concerns.
This has been somewhat good. Yes they did negotiate mate debt, yes they did make payments as recorded. However, they charged far greater than I was originally told, or signed agreement stated. I find I have been charged fees every month that do not go down but keep increasing. This is not good. My scores took a major crash then have been slowly returning. But only after the reported debt has been removed or derogatory note from the creditor has been recorded. At that I have had to place a note on my reports explaining the debt.
Hi Sidnet, we are sorry to hear you are unhappy with your savings. An account specialist will be reaching out to address your concerns.
It has been a load off my shoulders. I’m paying my debt, but not having to decide who gets paid which week & not writing out checks. It takes a lot of stress away. Having them deal with the creditors & taking care of everything. The money comes out of my account each month. It’s like gone away. Very Thankful for this service.
Hi Rhonda, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
I was concerned about how to deal with collection calls, and I was encouraged in a positive way to how to deal with the calls. The person I spoke with was very helpful, and so far I have had a good experience dealing with your staff.
Mark, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Everyone that I've ever spoken to was helpful, kind and made me feel good about clearing my situation and I truly felt positive about what was going on. That was definitely better than how I was making myself feel. I would definitely recommend this service to anyone in need. It was recommended to me and I'm very thankful.
John, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.
So far so good. Impressed with communication of everything, so far been a very good experience. Will add more on my experience with Freedom Debt Relief. Will probably address my experience to my family in friends.
Mark, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Excellent customer service and very efficient in providing updates and keeping me informed. The process is very good and all I have to do is keep making deposits and all is taken care of my debt needs. Great to have Freedom as my representatives and very satisfied with their work.
Luis, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
FDR really helped me to solve my credit cards debt problem. At first, it didn't look very appealing and I even got annoyed that the process was too slow and lower-value debts were handled. Later, however, it turned out that this strategy made sense and now I am close (1 year) to the end of my repayments.
Aleksander, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Yes I would recommend to a friend. I happy with the results. The people at FDR are very kind and courteous. I think that people should look in the the programs that is offered by fdr and see what their options are.
Antonio, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
I have been with FDR for 3 years and only 1 more year to go. They have done everything that was discussed with me at the beginning of the program and I’m finally close to the end of paying off my debt which I had unfortunately allowed to be quite substantial. They communicate with you and update you on a regular basis. I don’t know what I would have done without them!
Karyl, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
As hard as I tried to do this on my own, I was making no progress. I. Felt like I was walking backwards at times. I was very overwhelmed and frustrated. With their help I am done in November. It feels great to know I will be done.
Hi Laurel, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
I was told by FDR enrollment representatives that I needed to stop paying and build up for dedicated account. They would then negotiate settlements with smaller amounts because the dedicated account would have enough to pay those smaller amounts. Well they did the exact opposite. They settled my largest account so they could collect over $2K in settlement fees. I had a lawsuit brought against me. I sent in the forms, I uploaded the documents. They told me their law firm McCarthy Group would negotiate and handle those legal matters. Well Now my wages have been garnished because a $600 debt was not settled which they have known about for almost a year! My only saving grace was to consolidate these into a loan and pay them all off, which I have done. This company is a joke and a scam.
Pete, sorry to hear you feel this way about our company. An account specialist will be reaching out to address your account.
Very disturbing. All was going well, settled my first couple accounts, then hit a wall. I was taken to court and had a wage garnishment issued by 1 of the accounts, which Freedom would not resolve. Second issue, they were very quick to withdraw settlements fees on their own behalf, could have paid off other accounts much faster and had more money in my deposited account. Would not recommend dealing with them. Contact the accounts directly, they are more willing to work with you.
Brian, we are sorry to hear about your garnishment. An account specialist will be reaching out to address your complaint.
This is my first time consolidating. These groups of professionals are lifesavers, I struggle for 10 years trying to make all my payments on time and debt keep increasing. I felt lost, not moving forward at all. I talk about my experience to everyone I know. Thank you.
Hi Ricardo, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Happy and feel so productive with FDR. One more payment on 6/3/23-THRILLED! FDR is a very helpful tool! Happy I made the decision to fix my debt, that I no longer have. Thank You FDR! If anyone looking to cut their debt once and for all-CALL FDR! Best decision ever!!!
Hi Blanca, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
At first I was scared because I always paid my bills on time but I was Overwhelmed and I'm by myself!! I decided to take a chance with FDR because I needed Help!! I'm Very Happy that I choose FDR! Thanks
Hi Elrena, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
I think the program is great and everyone has been so nice and helpful, but the only thing that doesn’t get 5 stars is the fees that are charged. Monthly fees charged and your settlement fees are as much as the money they saved you. You aren’t really saving much unless you call your creditors yourself and try to negotiate your debt. I wish that they would try and settle as much debt as possible before they take their cut. Your program would fly by a lot faster.
Hi Stephanie, we are sorry to hear you feel this way about your program. An account specialist will be reaching out to address your concerns.
Everyone has been very helpful. Whenever I send information from my creditors it is acknowledged in a timely manner. When I have a problem it is taken care of with consideration and empathy, I am happy with the way my credit has been handled. I am very pleased with Freedom Debt Relief
Gloria, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

FDR is helping me to get back on the right track to my financial future. My rep, David **, was very kind and informative with the process, which made me want to sign up as soon as possible. I appreciate everything that FDR has planned for me to get out of debt!
Hi Amy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Because of the great and timely experience I have had with FDR I would definitely recommend them to a friend. Not only are they a understanding company that works with you on my aspects they also make you feel comfortable in your time of dealing with them and for those reasons I would definitely recommend them to a friend.
Lisa, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
They have been so helpful and this has helped me so much by doing this debt relief. I have less stress now and much less worry. I am very thankful for this program. Richard ** has really been a big help as far as explaining the stress to me.
Nancy, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
I came to Freedom Debt Relief with about $15k in debt and was completely overwhelmed by payments. With two consolidated payments per month, I am able to take back control of my finances and work towards long-term goals. I want to extend a sincere thank you to Freedom Debt Relief, your service is so amazing.
Hi Skyler, we are happy to hear that you are satisfied with your savings. We look forward to your continued success!
FDR has not gotten good settlements, on average, as it pertains to the original enrolled debt. The settlements that FDR are negotiating for me, including the FDR fees, are well above 50% of the original enrolled debt. This is unacceptable and sad. Further, I have found that FDR is useless as it pertains to any creditor filing a lawsuit to recover the amount of the debt.
Hi Antoine, the fee percentage is charged for each account that we settle, it is charged from the enrolled balance. Our fee percentage is not 50% and does not add up to 50% of the debt for any clients. An account specialist will be reaching out to address your concerns.
The service provided by FDR was phenomenal with amazing customer service and they were able to answer every question I had in a very detailed explanation so that there were not any questions unanswered or doubts to their capabilities. I would recommend to family and friends.
It is rewarding to hear such great feedback about our team, Cory. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program.
They have been very helpful and answered all my questions. They explain the who process. Also given me example of what to say when creditors call me that have been very helpful. The communication between me and the service representative.
Armando, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!
I am so thankful for the help to clear my debt and excited to work with Freedom Debt Relief. Getting rid of this debt is gonna be a great advantage for me financially. GOD bless you all for helping individuals with their financial stability.
Tiffany, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
So far, customer service has been top notch! All of my concerns were addressed in a timely manner. My representative, Joel, was very personable. A pleasure to work with. Any time I’ve had a question I would just text him and he would always respond. Anytime I want to see what’s going on with my accounts I can always count on Dashboard to be updated with all the current info. Dashboard’s Orientation was a great way to familiarize me as a new client.
Hi Robin, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Great program. Excellent help and definitely a recommended to everybody that needs help to resolve their credit problems and a short time with a positive results. Excellent service and support is for everyone. 100% recommended. Thank for helping me to get out of my debt.
Jaime, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Complete satisfaction with Freedom Debt Relief! I have not received any incentive for this review, just peace of mind knowing that FDR has been there for me throughout the program. I recommend FDR to anyone with a debt that needs solving. Thank you!
Jean, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
I would recommend FDR to a friend. They have been upfront and right beside me during this process. Everything has been explained in a way I can understand. The client dashboard is very easy to navigate so you know where you are in the process.
Hi Tana, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Though it took one year longer, shall be satisfied completely upon receipt of graduation docs, before too long. I appreciate what they have done these last several years, their follow-up, and their commitment. May they continue to succeed in helping more debtors reach their goals.
Hi Estelle, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.