Freedom Debt Relief
AUTHORIZED PARTNER

Freedom Debt Relief

 4.4/5 (2389 ratings)
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Freedom Debt Relief

About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and education. The company requires applicants to have at least $15,000 of unsecured debt. Its fees vary by location and range from 15% to 25%. Though user credit suffers in the short term, Freedom Debt Relief’s 2020 study found that most customers saw credit score recovery in 24 to 45 months.

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • No fees until settlement is reached
    • Successful track record
    • Works with high debt amounts
    • Long-term credit recovery

    Cons

    • Fees up to 25% of settlement amount
    • Short-term impact on credit

    Bottom Line

    Freedom Debt Relief is a good match for those with $15,000 or more in debt. Although its fees can range up to 25% of the settlement amount, it won’t charge these fees until some of your debt is settled.

    Freedom Debt Relief Reviews

    Over 25k reviews since 2012
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    Page 2 Reviews 5 - 35
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 20, 2022

    If you're looking for help with your bills, this is the place to be. Fast, quick and dependable. They respond to emails very quickly and will follow up with phone calls as well. So if you're in a bind and need so help, please use Freedom Debt Relief.

    Freedom Debt Relief response

    James, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 20, 2022

    Great experience so far. Would recommend FDR to anyone that is experiencing credit card debt. It's not a sprint but a marathon, but worth it. Customer service members are always ready to answer questions when calling and are always available.

    Freedom Debt Relief response

    Hi Josh, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 20, 2022

    It’s taking a lot longer than I anticipated but I’m overall excited to be coming to a close! The customer service is indeed a very useful tool, they’re always pleasant and helpful and courteous with answering any questions you may have!

    Freedom Debt Relief response

    Hi Leah, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 20, 2022

    Great at handling debt. Keeps you inform every step of the way. They also help you deal with creditor calls and being smarter about handling debt going forward. There is a lot of tutorial videos to help you along the way that you can watch.

    Freedom Debt Relief response

    Hi Phelps, we are very happy to hear that the resources we have made available on your dashboard, have been helpful for you! We look forward to continuing to support you in your journey to financial Freedom! Thank you for being the best part of Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 19, 2022

    I couldn’t be happier with the group at Freedom Debt Relief. They gave me a plan to stick to and they have done the rest. Their support staff has been extremely helpful in directing me to options that will result in no more debt. I wholeheartedly recommend Freedom Debt Relief!

    Freedom Debt Relief response

    Tim, we appreciate your wonderful feedback. We are proud to provide our clients with service that produces and experience beyond expectations. Thank you for being a valued client of Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 19, 2022

    Haven't started negotiation. First payment isn't until the 28th. Wish they could go ahead and get in touch with the card companies and begin negotiation. That would help with the calls and explanations to them. Really haven't had experience with them yet other than signing up. Need quicker negotiations.

    Freedom Debt Relief response

    Hi Beverly, welcome to FDR! We look forward to beginning our journey to achieve your financial freedom. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Thank you for choosing Freedom Debt Relief, please do not hesitate to reach out to us if you have any questions.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 19, 2022

    This is a great program as long as you understand the risks involved. There are 2 items to consider, income tax impact and credit rating impact. The risks are well defined in the information provided before you agree to the program. The best thing about the program is that you have someone working for you who takes the pressure off you while settling the debts.

    Freedom Debt Relief response

    John, we appreciate you taking the time to share your experience and or taking the time to understand how our program works. We look forward to your continued success! Thank you for being a valued client of Freedom Debt Relief.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 19, 2022

    FDR took all the worries and headaches away from me when I entered their program. I just followed their instructions and recommendations and resolved my debt. They explained every detail of the process to resolve my debt and when I made extra deposits I was explained exactly how that would affect my debt resolution and exactly what would happen from that point.

    Freedom Debt Relief response

    Hi Michael, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 19, 2022

    Very professional and helped me understand a lot. I am very satisfied with the services they are providing for me and am very excited to move forward with my credit profile getting much better for one monthly payment. The web page is very easy to view and work with. It’s just been an overall great experience.

    Freedom Debt Relief response

    Hi Kathryn, it is great to hear that you feel supported through this process. Continue using your dashboard to stay up to date with your program. Thank you for being a valued client of Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 18, 2022

    We sent account info to Dashboard. There was some error indicated by Gmail to be resolved in 24 hrs. However, we are going to send the documents today to account verification email and will discuss with you Monday the 19th during scheduled call. I am frustrated with this process. We sent documents to Dashboard. We will try again today to send document to Dashboard and to Account verification.

    Freedom Debt Relief response

    Hello Gordon, thank you for your feedback. It sounds like your concerns were addressed during your scheduled call. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 18, 2022

    When I started with FDR, So-go wasn’t offering debt consolidation loans. If they had, I would have thought long and hard about using them. It would have been faster and my credit score would not have taken a hit. On the other hand I would be paying the full amount rather than the negotiated amount. The FDR process works and teaches patience.

    Freedom Debt Relief response

    Hi David! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 18, 2022

    They were very courteous and didn’t make me feel like a failure because I couldn’t keep my finances in good standing. They keep me well informed as to what’s going on. They also try to help you for your future like planning saving etc. It’s been a big relief.

    Freedom Debt Relief response

    Hi Cynthia, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 18, 2022

    I wasn't sure what to do until Freedom debt relief came to the rescue. I thank God for freedom debt relief. Definitely God sent! I would recommend freedom debt to anyone who struggling with everyday debt that has got out of control.

    Freedom Debt Relief response

    Hi Leon! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 17, 2022

    Would definitely recommend to friends and family. Easily access the customer dashboard. Good links to forms such as budget, how to deal with creditors' calls. Also can easily upload communications from debtors and new debts like medical bills. Great customer service if you have any questions on how to update information. Easy to approve settlements even on your mobile device or take pictures of information need to email or upload to client dashboard.

    Freedom Debt Relief response

    Hi Michael! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 17, 2022

    The flexibility and the negotiations team not being reachable to discuss an option to present to the creditor. I wanted credit for what I already paid on a debt so I could pay it off in full. I was instructed that is not how it's done here. This is taking way too long and my credit takes a huge hit due to collections being reported. The negotiations should include a good standing report by the creditor. The whole process is not aggressive enough. I'd like better credit help than that is provided to me the customer. I was told it didn't matter that I was using your service and it doesn't help my credit at all for any loans by multiple lenders.

    Freedom Debt Relief response

    Hi Craig, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 17, 2022

    I would say everything is good overall. My only question is I never saw a solve to my Oportun loan under my name. We solve my husband max oportun loan. Thank you for all your hard work. I would be coming back

    Freedom Debt Relief response

    Hello Jessie, thank you for your feedback. We look forward to your continued success! An account specialist will reach out to address your questions. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 17, 2022

    Freedom Debt is an amazing company! They were helpful and always nice to me, they reduced my debt and their employees are all very helpful and knowledgeable. I am very pleased with this company, they had my back through everything.

    Freedom Debt Relief response

    Tammy, thank you for sharing your experience with us! We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 17, 2022

    After realizing that my debts were more than I could handle I contacted FDR for help. I never regretted my decision. I only received a minimum amount of calls from collection agencies. It was a painless experience. If you find yourself unable to make your payments then FDR could give you peace of mind. It did for me.

    Freedom Debt Relief response

    Hi Ronald! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 17, 2022

    They made the process fairly easy and they were good to deal with. My life was made less complicated and I am now on a good path for financial security. I would suggest this line of uprighting the ship to anyone who has concerns with their financial future.

    Freedom Debt Relief response

    Hi Michael, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2022

    It was the best decision I made in a really bad time in my life, thank you so much for saving me in a time of need. Do not remember how I found out about Freedom Debt Relief but how ever it’s a blessing for what the company can accomplish, Thank you.

    Freedom Debt Relief response

    Hi Charlotte, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2022

    The process is fairly straightforward, and the counselor explained it in good detail. We always want things to go faster, but the timeline is laid out for us too, and unless we suddenly have more money to pay off debts with, it is quite an accurate forecast. App is very good for uploading statements, etc.

    Freedom Debt Relief response

    Hi Jeff, thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools to achieve and maintain a brighter financial future! Thank you for choosing Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2022

    My experience with FDR was worth it. I am debt free and during my time for paying my debts I was able to live comfortable. My debts were reduced. I would recommend FDR to anyone with a lot of credit card debt.

    Freedom Debt Relief response

    Hello Carolyn! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2022

    I never had to deal much with customer service till the pandemic hit. My husband was out of work for a few months. I had to make adjustment with my payment. Not once did anyone from this company ever make me feel like I wasn’t doing enough to make a full payment. So understanding to the life changes that my family was going through. Then when I lost my job they worked with me to keep me on track for my goal to be debt free. I am so thankful to have this weight lifted off of me and grateful for the encouragement and support from every employee I have had the pleasure of dealing with from your company.

    Freedom Debt Relief response

    Hi Brenda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 16, 2022

    I really like how the payment process is handled. It is great how the debt is reduced down to a affordable bi-weekly payments. I also like how easy it is to communicate with them about a settlement. The constant communication is great.

    Freedom Debt Relief response

    Hi Melissa, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 15, 2022

    Since I enrolled my 8 credit cards with FDR, I got peace of mind and I trust FDR for settling my debts. I just have 1 credit card that is not settled. Thank you so much for taking care of my debts. Some are paid odd and some are on installment payments

    Freedom Debt Relief response

    Hi Carol, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 15, 2022

    Caring, considerate helpful, understanding. Answered all my questions. Explained everything in detail. Made me feel comfortable about my decision to go ahead with the debt relief program. Easy to get to, answered my phone calls, texts and emails almost immediately. I would highly recommend Freedom Debt Relief to anyone needing help.

    Freedom Debt Relief response

    Hi Karlene! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 15, 2022

    I wish to share my “On going positive results with Freedom Debt Relief”. I couldn’t be more happier, because they are making my financial situation better at every step. I recommend FDR for anyone who for whatever the reason, you got behind on payments or overextended your spending commitments.

    Freedom Debt Relief response

    Hi Terry! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 15, 2022

    I’ve only been in the program for less than a year and FDR has already gotten about a quarter of my debt down considerably. If you’re concerned or not sure about anything related to your account there is always someone there to assist you any way that’s beneficial to you. KUDOS to FDR.

    Freedom Debt Relief response

    Hi Dreama, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Resolution In ProgressRated with 1 star
    Verified Reviewer
    Original review: Sept. 15, 2022

    I hired FDR to help with my credit card loans and after a year and a half, they did not respond to one of my creditors and in light I am now having my wages garnished for $3,400 a month and this will likely cause me to lose everything I have gained back from COVID. I have all of the legal proof from the creditor's attorney to prove there was no response from FDR for negotiations and or notification of judgement!

    Freedom Debt Relief response

    Hi Trip, we are sorry to hear that this is going on. It is our goal to provide you with excellent service and help you better manage debts for a better financial future. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 15, 2022

    I am very satisfied with the program. I would recommend To my friends And family. They always email me To let me know what is getting paid And I like the way When they email me and let me know that a settlement was made.

    Freedom Debt Relief response

    Hi Yvonne! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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