Freedom Debt Relief
AUTHORIZED PARTNER

Freedom Debt Relief

 4.4/5 (2812 ratings)
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Freedom Debt Relief

About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and education. The company requires applicants to have at least $15,000 of unsecured debt. Its fees vary by location and range from 15% to 25%. Though user credit suffers in the short term, Freedom Debt Relief’s 2020 study found that most customers saw credit score recovery in 24 to 45 months.

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • No fees until settlement is reached
    • Successful track record
    • Works with high debt amounts
    • Long-term credit recovery

    Cons

    • Fees up to 25% of settlement amount
    • Short-term impact on credit

    Bottom Line

    Freedom Debt Relief is a good match for those with $15,000 or more in debt. Although its fees can range up to 25% of the settlement amount, it won’t charge these fees until some of your debt is settled.

    Freedom Debt Relief Reviews

    Over 25k reviews since 2012
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    Page 2 Reviews 5 - 35
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 13, 2022

    I am excited to see my bills getting paid! The process took longer than anticipated! But, it is a good feeling to finally see progress! I still have about a year and a half in the program! But, I could have never done this without Freedom’s help!

    Freedom Debt Relief response

    Leslie thank you for sharing your review with us! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: May 13, 2022

    Was pleased with service. Just didn't work for me. Agents did all they could for my situation. A big problem was that a creditor I owed was not one to listen to credit counselors in settling a debt with them.

    Freedom Debt Relief response

    Kenneth thank you for your feedback. We wish you continued success and we hope you're able to accomplish your goals of becoming debt free. Thank you for being a valued client of Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 13, 2022

    I enrolled with FDR back in 2019. So my comment relates to my experience regarding their customer service. One thing I would like to say is that anytime I contact them and speak with a representative, they are extremely helpful.

    Freedom Debt Relief response

    Sherry we are so happy to hear you are pleased with our customer service! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 13, 2022

    FDR has helped me resolve so much money in debt! I'd say that this company has saved me thousands of dollars and even took care of a settlement that the debt collector was on the verge of suing me but FDR made a fast negotiation on my behalf and it will only take me 18 months to settle as long as I put money towards my dedicated account! Thank you FDR, you're so great and have friendly helpful working people that understand!

    Freedom Debt Relief response

    Torrie it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 13, 2022

    They get to a level where they feel your pain. They don't judge you and they truly want to help. They answered all my questions and did not push me into doing anything I did not want to do. Very pleasant to work with.

    Freedom Debt Relief response

    Dondi our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 13, 2022

    Only been several weeks and I have been well informed. Very happy with the progress. Love the monthly meetings and the informative emails that I have received. I have received every call that has been scheduled. Everyone that I have spoken to has been extremely professional.

    Freedom Debt Relief response

    Thelma we are excited to work with you towards your brighter financial future! Rest assured you're in great hands, as soon as we have accumulated the necessary funds to begin negotiations, you'll begin to feel the relief of partnering with us. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: May 13, 2022

    Takes too long to resolved my debts. When I entered the program I expected maybe 24 months. It’s now going on 36 months and the money going to a law firm is a total waste of money because there were not any help to me.

    Freedom Debt Relief response

    Donna, we are sorry to hear that the Freedom Debt Relief program did not meet your expectations and that you did not have a positive experience when you reached out to our Client Services team. Program lengths can vary from 24-48 months and credit impact is inevitable while we work towards resolving the enrolled debt. For any additional questions we encourage you to please give us a call at 1-800-655-6303.

    Be the first one to find this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: May 13, 2022

    In dealing with your company I’ve been garnished twice, and am currently trying to fight off yet another garnishment… I feel if FDR had contacted all my creditors on my behalf in the beginning it might have helped in my not get my check garnished.

    Freedom Debt Relief response

    Lonnie we are sorry to hear that you're disappointed with our service efforts. An account specialist will review your account and reach out to you to address any questions you may have. Thank you for choosing Freedom Debt Relief.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Freedom Debt has helped me a lot. I can now sleep at night knowing creditors won't be taking me to court. I highly recommend them. I can visit my dashboard anytime and see status of my account and what's happening next. I get alerts when a settlement is ready for my ok.

    Freedom Debt Relief response

    Janet it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    I am so thankful to FDR for helping me get out of my financial situation. They helped me get out of debt and my credit score is back up again. I would recommend them highly. Communication throughout the process was great and easy to understand.

    Freedom Debt Relief response

    Barbara we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    I am paying less to company and giving the rest to Freedom of debt Settlement fees, Monthly check fees, etc. Yes I saved money but hardly anything. I should have contacted companies myself! I would not recommend this to anyone. Oh also you have to pay taxes on the savings in the end.

    Freedom Debt Relief response

    Hi Christine, thank you for sharing your experience. We are sorry to hear that your overall program savings did not meet your expectations. Program savings will look different for every client as settlements are dependent on various factors, for any additional questions we encourage you to please give us a call at 1-800-655-6303

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Very easy to work with and very friendly. Helped me take control of my debt. They were very professional and I didn't have to worry about anything. Just check the client dashboard and approve the offers and that was it.

    Freedom Debt Relief response

    Patricia thank you for sharing your experience! We are happy to hear that youre pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    You can call 20 times requesting information to be email to you. They all say yes but weeks go by and you never receive what you ask for. No I'm not happy. This has happened to me all the time I call. Not happy.

    Freedom Debt Relief response

    Vicenta we are sorry to hear that you are disappointed with our service efforts. An account specialist will reach out to address any questions you may have. Thank you for being a valued client of Freedom Debt Relief.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Freedom has a very caring and helpful staff. I have always had questions answered quickly. Very professional, personable and helpful, they keep you at ease. That is the best part, they keep you at ease! I would absolutely recommend Freedom services to others.

    Freedom Debt Relief response

    Patricia our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Updates have made me feel more comfortable about we’re my money is going. All of my questions have been answered in a timely fashion. My credit score is headed in the right direction. I have been a lot less stressed out.

    Freedom Debt Relief response

    Edwin we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    This is actually my second time using a program. There are times in life for you find yourself in a bit of a bind financially ringing up debt that you just don’t know how you’re going to get yourself out of. Freedom debt relief really does exactly what its name says… It gives you freedom and relieves your debt ! It’s not an overnight process and you have to be willing to be patient but it relieves a lot of stress and allows you to get back to a better place financially!

    Freedom Debt Relief response

    Lacey it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    When I signed up for the program, agent said over and over that they could complete the program within four years or less. Now I find out that it’s going to go 10 months longer than they projected. I also think their fees are way too high, for example, I just settled at $2400 debt for $1400, but they are charging $600 in fees. That’s not much of a savings. Needless to say, I’m not happy right now but I’ll stay with the program because now that I’m in it, it’s the only way I can go to resolve his last two accounts.

    Freedom Debt Relief response

    Jeffrey we are sorry to hear that you are disappointed with our service efforts. Our program is estimate based and many factors can change the original estimate, we understand despite those factors this is frustrating. An account specialist will reach out to address any concerns you may have. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Every time I call with questions, as I'm very apprehensive about this process, the respresentatives are very helpful, polite and professional. I'm new at this and am worried about being sued and/or anything else that could happen. So far, all personnel I've talked to have said they have my back. So thankful.

    Freedom Debt Relief response

    Barbara we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Couldn't be happier with the help FDR has provided to get me totally debt free. I would recommend this service to anyone who needs it. My credit has improved again too. Thank you for all your help in this time of need.

    Freedom Debt Relief response

    Tyler we appreciate you taking the time to review your experience. We are happy to hear that youre pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Very helpful. Freedom Debt Relief give me peace of mind. They take care of everything, and update me anytime about my case, this makes me happy. I will strongly recommend Freedom Debt Relief to anyone who has many debt and don’t know how to deal with.

    Freedom Debt Relief response

    Flora thank you for reviewing your experience with us. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Best choice I made for myself and my family! I couldn’t have enrolled and graduated so quickly if it had not been for Lorraine! She talked me through everything, she cheered for me when I got something paid and she gave me hope that I could do this without ruining my credit or my life!

    Freedom Debt Relief response

    Marnie thank you for reviewing your experience with us. It is an honor to be your solution to financial relief. We look forward to your continued success. Thank you for partnering with Freedom Debt Relief on your journey to financial freedom.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    5 stars, excellent. They helped me to eliminate my credit card debt. I had 2 children in college and suddenly had to take care of my sick parents. I thought I was hopeless and did not know what to do. I am so grateful to the Federal Trade Commission for this wonderful program. Thank you, Freedom Debt Relief! Pamela

    Freedom Debt Relief response

    Pamela thank you for sharing your experience with us! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: May 11, 2022

    Was told my contract will not end until another 12 months and I advise that will add up to over 21,000 which would have illegal. My balance was less than that and how was I saving. Also if my account was being work on why didn't they know Bank of America brought my account back. I was told that only I could call the bank to see where it was sold to which I thought was your job.

    Freedom Debt Relief response

    John we are sorry to hear that you are disappointed with our service efforts. An account specialist will be reaching out to address any questions you may have about the status of your accounts. Thank you for being a valued client of Freedom Debt Relief.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: May 11, 2022

    Spoke to two agents, both of them were very rude and had no empathy to what I was trying to explain. All they were interested in is collecting Freedom's money and the ways in which they could. I could starve for all they cared.

    Freedom Debt Relief response

    Mala we are very sorry to hear about your poor experience with our customer service team. Our goal is to provide you with the support you need to help you succeed in your program, but we also want to make sure our client are comfortable when speaking with us. An account specialist will be reaching out to address the concerns you have expressed. Thank you for choosing Freedom Debt Relief as your guide to financial future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 11, 2022

    I recommended my brother. I Also would recommend you guys to anyone I know with any financial problems. My experience with you guys has been nothing but awesome. So that is why I would definitely recommend this program for any of my friends or family.

    Freedom Debt Relief response

    Terrance it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: May 11, 2022

    So far so good. I have not heard from any of my creditors. The people have really been nice when they call. I will be glad when I see my debts start to go down. What a relief it is to me to not worry about those bills every pay period.

    Freedom Debt Relief response

    Patsy we are excited to work with you towards your brighter financial future! Rest assured we are actively working on settling your accounts, if you have questions about our negotiations process, please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 10, 2022

    Easy system to use and feel good about. It does not take long to learn and work with. It is great for the mind. Thank you for providing some peace. The plan is very simple and great to learn. People should have faith in what will come about..

    Freedom Debt Relief response

    Irene It is great to hear that we have been able to help you achieve your goals of becoming debt free. We are excited for your continued success! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 10, 2022

    I highly recommend the program and I am very thankful and I wouldn’t have been able to do it on my own. The program helped relieve my stress. They were very professional and I was contacted about every new development very punctually.

    Freedom Debt Relief response

    Deanne thank you for reviewing your experience with us! It is great to hear that we have been able to relieve some of the stress you were feeling regarding your debt! We are thrilled to accompany you in your journey to financial freedom. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 10, 2022

    I rated very good because they did resolve my debt almost 100 % but it takes them longer to resolve last one. Rather than that very good. It takes 5 years to graduate. The employee are very helpful and very nice. I’m happy with the Freedom. They help their clients to settle debts to debtor.

    Freedom Debt Relief response

    Edita thank you for sharing your experience with us! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 9, 2022

    About 7 years ago, my wife was diagnosed with Multiple Myeloma. She chose “Obama Care” even though I had BCBS and wanted her to stay with that. We had to move to a multi-licensed facility that was about $7k and often $10k per month. I had to quit work as even there, it was a 24/7 requirement. At the hospitals at various times, many things were not covered so I left credit cards everywhere. It was like an open tab at a CW Bar. For years, I was getting charge payment demands for a variety of charges. Finally, I collapsed under the weight and thought of BR, but, could not bring myself to do it. So, with a ton of debt, I went to FDR and after what seems like “forever” it was all finally paid off - at greatly reduced amounts without any harassments! Great work negotiating and consult with and for me!

    Freedom Debt Relief response

    David thank you for sharing your experience with us! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Be the first one to find this review helpful
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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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