Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
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Reviewed May 8, 2026
Thanks to this program. It subtracted years and saved me thousands. Thanks to their professionals dedication and detail. They helped me with multiple accounts in less than a year. Words can’t describe how grateful I am.
We are so incredibly happy to hear about your success! Our team takes great pride in their attention to detail, and knowing we helped you save both time and money is the best reward we could ask for. Thank you for trusting us with your accounts!
Reviewed May 7, 2026
I was very pleased with information I received when I called. The people I talked to were very helpful and explained everything very well. I would use Freedom Debt Relief again and recommend to family and friends.
We’re so glad our team could provide the clarity and support you needed. We truly appreciate the recommendation to your friends and family.
Reviewed May 6, 2026
They put their payment above everything else. They could easily resolve more debt but always take their cut first preventing more settlements. Then they try to give you a loan that cost 50% more than current program.
We appreciate your feedback and take these concerns seriously. We'd like to better understand your experience and clarify our settlement process and loan options. Please reach out to us directly at 800-655-6303 so we can assist you.
Reviewed May 6, 2026
I like the fact that working with FDR is great to be able to help get our debt reduced. However I don't discuss our finances with anyone other than with my creditors or with FDR. Nor do I discuss theirs. So I wouldn't refer any company to anyone. That's personal business.
Thank you for sharing your feedback. We are very happy to hear that we’ve been able to help you work toward reducing your debt. We completely respect your privacy and understand that financial matters are deeply personal. We’re simply glad to be a partner you can trust on this journey.
Reviewed May 6, 2026
I found Freedom Debt Relief on the internet and after I talked to them, I went with them. The enrollment process was good and the rep who assisted me was pretty explanatory about everything. So I was very happy with it. I have an account set up through them and I track my progress online. Their website is very easy to use. I'm in the initial stages of the program, but my experience has been good and I haven't had any problems or issues where I needed to call them at this point. Hopefully, the program will help get me out of the situation I'm in and make my financial status so much better. I would also tell my loved ones to give them a try because it worked for me so far.
We are thrilled to hear that our team was able to provide a clear and helpful enrollment experience. It’s our goal to make the path to financial freedom as transparent as possible. We’re glad you’re finding the dashboard easy to use, and we’re rooting for your continued success in the program!
Reviewed May 5, 2026
Casey worked with me when I called! She was kind and compassionate - never made me feel bad about myself (I was doing enough of that myself). She guided me through the whole program. I just made my first dedicated deposit so hopefully I will see some action soon!
Huge congratulations on making your first dedicated deposit! We’re thrilled that Casey could guide you through the process with the kindness you deserve. We are rooting for your success and can’t wait to see your program in action!
Reviewed May 4, 2026
Within just a few months, they negotiated down one creditor's debt by over ten thousand dollars! That's amazing! They'll be negotiating with more creditors in just a few months, with similar results, I'm sure. I'm really excited to be debt free in under 5 years, versus 30 years, if I were left to my own devices.
That is a fantastic win! Saving over $10,000 on that first negotiation is a massive milestone. We’re just as excited as you are to keep this momentum going and help you reach that finish line. Thanks for trusting us with your journey!
Reviewed May 3, 2026
Freedom debt relief is absolutely friendly. Clear. Make you easy to understand what the task is. Prompt. Reliable and I definitely appreciate them taking the time to assist me in what I'm going through. We're sure stick with it and always communicate back with you guys. I appreciate it.
Thank you for the fantastic feedback! We’re so glad our team has made this journey easier for you. Clear communication is our priority, and we look forward to continuing to work together toward your goals.
Reviewed May 3, 2026
I have been in the program for about $3k plus account has been settled and payments are already being made. So far everything is looking great and I'm really feeling good about my financial situation. Great Job Freedom debt Relief.
We’re so glad to be part of your journey toward financial freedom. It’s wonderful to hear that everything is looking great so far! Thank you for trusting Freedom Debt Relief to help you reach your goals.
Reviewed May 2, 2026
Freedom has taken me from a near traumatic debt situation to being very much at peace with my decision to seek debt relief. Communications have been effortless and excellent. Results matter and so far they have been great! I totally recommend Freedom Debt Relief.
Moving from a stressful situation to a state of peace is a huge victory, and we are so honored to have been part of that journey for you. It’s wonderful to hear that our team made the process effortless. Thank you for the high praise and for recommending us!
Reviewed May 2, 2026
Easy to work with. When I have needed to speak to representative, I have always been able to reach a person. The representatives are knowledgeable and helpful.
Knowledgeable, helpful, and—most importantly—real! We’re thrilled to hear you're enjoying the human touch we strive for. Thanks for the great review!
Reviewed May 2, 2026
Not ready to review at this time based on so far "lackluster" experience with my team of so called professionalism...
We sincerely apologize that our team’s performance hasn't met your expectations. Professionalism is a core value for us, and it’s clear we’ve missed the mark in your case. We would value the chance to listen to your specific concerns and improve your experience moving forward. An Account Specialist will be reviewing your program and reaching out to you soon.
Reviewed May 2, 2026
I'm at ease with the process FDR assist me with moving through my debt consulting. FDR is regularly in touch with me on the progress of settlements with my creditors, I find in signing on with FDR has been a smart choice in out of debt due to unexpected financial hardship.
Unexpected challenges are tough, but we are so glad we could help lighten the load. It’s wonderful to know that our regular updates are helpful to you. Thank you for choosing us as your partner in this process!
Reviewed May 2, 2026
After dealing with two other Debt Relief companies and seeing absolutely no progress in dealing with creditors, Freedom Debt Relief was absolutely amazing with their initial orientation and online app technology. I now finally have confidence that they will be able to work through my debt issues in a professional manner that will deal with my situation.
Welcome to Freedom Debt Relief! We appreciate the high praise regarding our professionalism and technology. Providing a clear path forward is our top priority, and we’re honored to be the team that finally earned your trust.
Reviewed April 29, 2026
The process does take sometime as they say, the debt you have the calls won't stop until they get what they want. But the debt reliever program does keep up with you and check on you from time to time. As long as you communicate with them, they will keep up with you.
Thank you for sharing your experience! You’re spot on—the process is a marathon, not a sprint. We know those creditor calls can be the hardest part, but we’re glad our team’s check-ins are helping you stay the course. Keeping those lines of communication open is exactly how we get to the finish line together!
Reviewed April 28, 2026
Very Nice staff, very easy to understand instructions. I'm happy I found Freedom Debt Relief. Would recommend Highly. I really liked talking to Jamie. She was very nice and got my Debt relief program started the same day.
We are thrilled to hear that Jamie made your experience so smooth and got you started on day one. I’ll be sure to share your feedback with her—it’ll make her day!
Reviewed April 28, 2026
This has given me such a sense of relief. The credit card interest rates were out of control even paying all of them with 100% repayment. The principal and interest were both rising beyond my wallet. Freedom Debt Relief took care of everything from auto pay to negotiating and settlements at 1/2 or more than we owed.
Hearing the word relief is exactly why we do what we do! We know how suffocating rising interest rates can feel, even when you're doing your best to pay. We are so glad we could help you negotiate those settlements and give your wallet some breathing room.
Reviewed April 27, 2026
Best decision I have ever made to date when it came to my wife and I getting out of debt. We have peace of mind now knowing things are being taken care of. Everyone is super nice and really informative about what they do. I would absolutely suggest FDR to everyone I know.
This is what we love to hear! Thank you for trusting us with your journey to debt relief. We’re so glad our team could provide the clarity and peace of mind you were looking for. Best wishes to you both!
Reviewed April 27, 2026
Working with FDR was easy. I had to stop payment a while back because I didn't have the money to pay Freedom Debt Relief. I was on short-term disability. So I got to start back up with them again. Hopefully, they'll give me a lower payment.
We aim to make the process as easy as possible, especially during difficult times like the one you've just navigated. Our team is committed to helping you succeed, and we look forward to reviewing your account to ensure your payments are manageable for you moving forward. Please contact our Client Services team when you're ready.
Reviewed April 26, 2026
Since signing up with Freedom Debt Relief, I have experienced consistently timely, concise and regular updates on my debt consolidation process. Since August 13, 2025, when I originally signed up, three of my four accounts requiring assistance, have been satisfactorily resolved. The fourth and largest balance is now in negotiation, and I am confident it will be resolved very soon.
Seeing your success is the best part of our day! We're so glad to have resolved those three accounts for you already. Thanks for trusting Freedom Debt Relief!
Reviewed April 26, 2026
Dion was professional and informative. Process has been straightforward. I appreciate the app. The only thing I would have changed is knowing up front how much would need to be secured in deposit account before a settlement can be reached.
Thanks for the 5-star review! It’s great to know the process and our app have been working well for you. Your point about upfront deposit clarity is well-taken—we’re always looking for ways to streamline our communication and will certainly share this with our onboarding team.
Reviewed April 26, 2026
Their reps were excellent. They made me feel very comfortable. I was able to ask a lot of questions, and they were able to answer them, so I was very pleased with FDR. They got me through the first rough patch of debt, and then they suggested that I would probably be better off if I split over to a personal loan type thing, which is Achieve. What happened was they suggested we run through it because I didn't know anything about it. They explained to me how it would probably be beneficial for me to do something like that instead of paying off Freedom.
It sounded like a good idea until I realized later that the high interest rate with Achieve is the problem. But they took care of all the debt, though, even though I have another debt, and it's a little bit more, but at least the credit cards are closed. The program at FDR was good. I just wish that they had told me about that high interest rate. If they didn't mess that part in there, that would have been a little bit helpful.
We appreciate the 5-star feedback on our service and are glad we could help you resolve your debt! We’re sorry for any confusion regarding the interest rate with the Achieve loan. We’d love the chance to discuss this further with you and ensure you’re comfortable with your current path. Please feel free to reach out to our support team directly.
Reviewed April 25, 2026
I really needed their help to get a grip on my finances after using the last of my savings to pay bills. I am a little concerned about the length of the process, but it is moving along. Especially as the companies I owe would not assist me. The only thing I concern myself about is my credit score.
Thank you so much for sharing your experience. We know how incredibly stressful it is when you've exhausted your savings and creditors aren't being flexible. While the process can feel slow at times, it’s because we’re being thorough to ensure the best outcome for you. We’re glad to be in your corner and look forward to getting you to the finish line!
Reviewed April 25, 2026
I was paying off five credit cards, and at that rate, I was never gonna get them paid off. I went with FDR, and they were friendly, kind and understanding, and they have great customer reps. I’m enrolled in their program, and it’s 36 months.
The 'never-ending' cycle of credit card debt is a heavy burden, and we are so glad you chose us to help lift it. Our goal is to make the path to financial freedom feel manageable rather than overwhelming. We’re glad our team could provide a friendly hand, and we’re committed to your success.
Reviewed April 24, 2026
Your staff/colleagues are always so very helpful and patient. Your representative was very patient with me as I had to upload a document, he walked me through every step and waited while I did it bit by bit very patiently. I really appreciate the way you are all so very professional and do not make me feel even worse about the situation I find myself in. Thank you.
This is so wonderful to hear! We aim to make every process as seamless and stress-free as possible. Thank you for trusting us to walk through it with you. We’re happy to help!
Reviewed April 24, 2026
Freedom Debt Relief had me set up a two-year program instead of five years, so I’ve been paying more to them than what I should. I have to change it but they won’t let me. If clients are trying to get their stuff taken care of themselves and they don't work that way, they should be able to extend their payments. Other than that, their service is good.
Thank you for your feedback, Jason. We strive to provide excellent service while helping our clients resolve their debt efficiently. If your current payment structure is no longer meeting your needs, we want to help. Please reach out to our dedicated support team at 800-655-6303, and ask for a member of leadership, so we can review your program and discuss how to keep you on the best path forward.
Reviewed April 23, 2026
I havent used this long enough to know if it's any good. I keep hearing from my credit card companies about missed payments. They say they have not heard from Freedom about making payments. This is the fourth company I have tried. I think you would be better just to file bankruptcy.
Hi Jerry, we understand that the early stages of this process can be stressful. During the initial phase of a debt settlement program, creditors may continue to reach out as funds are being built up for negotiations. We would like to review your account and ensure all your questions are answered. Please contact our client services team at 800-655-6303 so we can provide a status update on your program.
Reviewed April 23, 2026
Not happy, FDR. Never comunícate with my debtors. I have to follow up with them. Also American express give a better offer before this account was taken in by a law office and I am that one who call FDR to communicate with the office who was suing me. Not happy.
We understand your concerns regarding the effort required on your part and the terms of your offers. We aim to take the stress off our clients, not add to it. We have relayed your concerns to a specialist for further review, and they will be reaching out to you to discuss further.
Reviewed April 23, 2026
Everyone has been so nice and the process was quick. I only wish that you would contact creditors as soon as a customer signs up as part of the service. I was told why you don’t do it but I feel that creditors don’t always believe us customers. Other than this matter I have truly had piece of mind since signing up. Thank You again.
We appreciate your review and are glad to hear the process has been quick and friendly so far. Regarding your suggestion about creditor contact: we know how tough those early conversations can be for customers. While our current timing is designed to ensure the most effective negotiations, we take your feedback seriously as we refine our services. Thank you for trusting us with your journey!
Reviewed April 23, 2026
Enrolling with Freedom Debt Relief was good. They told me everything about the program. I'm done with the program and there were no difficulties. The only problem I had with them was the computer said if I got a letter from a creditor, to upload my documents and no action is taken. They didn't tell me I needed to call and let them know at that time I uploaded. I then received a court order regarding a creditor. As soon as I received it, I uploaded it. That Monday when I called, Freedom Debt Relief hadn't even seen it. But they took care of it once they saw it and got it to the legal department. If you need debt relief, I recommended Freedom Debt Relief.
Congratulations on successfully completing your program! We are so glad to hear that you’re now on the other side of your debt journey. Thank you for the honest feedback regarding the document upload process; we’re always looking for ways to bridge the gap between our automated systems and our personal service. We’re glad our legal team was able to step in and resolve that court order quickly once notified. Thank you for recommending us!
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