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Reviewed Sept. 23, 2016
I was making $50 payments to Methodist hospital and on the third payment was sent to Medicredit. The Rep GINA ** called me and was extremely rude and unprofessional. She offered a settlement amount but would not send me a letter stating the offer. Then told me even if I kept paying the bill. They would report negative to. My credit report since I didn't pay the account off on the phone with her. I hung up and called the hospital to verify the agency was collecting for them and they verified it so I called back and got another rep which helped me out so I paid the balance and recorded the entire conversation with their knowledge I was doing so. I plan on reporting them to the Federal Trade Commission and also contact a former attorney I used in the past to see if we can peruse them for their collection practices. Gina was a real **!!!
Reviewed Sept. 9, 2016
My credit has been falsely ruined. Medicredit is claiming a collection (filed 7/28/16) on an amount of 218 dollars for a bill established by St. Lukes Hospital. I work very hard to make certain that all of my bills are always paid on time. I have paid St. Lukes over 3800 dollars already and my bill was only supposed to be for 3418.05 originally. I have the proof of this. I offered to email them the proof, but they will not even return my phone calls so I cannot get an email address.
After paying them 3800 dollars, I thought that my bill had been paid off. I can see now from the 218 dollars that they placed as a collection on my credit report that they are still trying to collect money that is not owed to them. I paid 100 dollars monthly as a withdrawal from my bank. I have worked very hard for many years to get my credit in better shape and had finally reached over 740. Being falsely accused of owing money that I already paid has once again damaged my credit. It is very sad that I earnestly paid them every penny I owed them, nearly 3500 dollars, to be placed in collections over 218 dollars that I no longer owe.
Reviewed Sept. 9, 2016
No proof of their bogus amount smearing my credit report, but they keep re-submitting it to credit bureaus, thereby causing me to get a worse refinance loan with higher interest than I would if they got their slimy mitts off my financial information. There ought to be a law against credit scammers like this.
Reviewed Sept. 6, 2016
Called to inform this rude company that I had been applied for financial assistance through the hospital and haven't got a letter back yet, they still called. I was calling today to put 10. Towards the balance and the rep Andrew stated after asking for my information and misunderstanding my conversation only to hear what he wanted to hear especially I can't make that amount payment over the phone that I can mail it or go on the website the amount has to be 50. In order to take payment over the phone?? #WTF Type of ** - is this so now companies refusing to take customers payment because it is not the amount THEY want?? I go on to the website and it keeps taking me to GODADDY.COM. WTH is this. How can I report this company???
Reviewed Aug. 19, 2016
Checked my credit report and found a $150 unpaid hospital bill put on all three bureaus by Medicredit. I called the hospital and my health insurance company. They told me I owe them nothing. I got through to Medicredit last week. They have no record of a debt with them either and were supposed to send me a letter stated I owed them nothing. And of course, nothing happened. The credit bureaus have not been notified by Medicredit. I have no letter from Medicredit saying that the debt is bogus. My 800 plus credit score dropped to 621 because of this. No one is answering the phone at Medicredit at 800-888-2238 or 314-837-2000.
Reviewed Aug. 9, 2016
I had a bill that I totally forgot about (My fault. I get it). They started calling nonstop. They always wanted my personal info which I will NOT give out over the phone. They sent a letter. I looked them up. Okay, they were legit. I started to make payments. I get a call from them as I'm paying it off and the guy threatens me by reporting me to the credit bureau. I asked why they would do this if I'm working with them? He said it's their policy. To which I replied, they better be careful. Sounds like they might get a class action lawsuit. He got REAL nasty and threatened me again with reporting me. I decided it wasn't worth it and went to the website to pay it off in full on a credit card. I got to my account, and my computer auto-populates my payment info. I ended up using my debit card and the payment did not go through yet, so I closed out the screen. I reopened the window and paid with the correct card.
I look on my bank statement and they charged BOTH CARDS! I called them to have them cancel my debit card and the guy "Mitch" said he would have to look into it and get back with me. Well, I waited almost all day and he never called, so at 5pm I called them again and I spoke with a "Andrew". He said "since Mitch is working this, I'll have to call back tomorrow. I could speak with Mitch then." I didn't understand. What is so hard about giving someones money back? They have a double payment. Just give me one back! Seriously? I get they are a bill collector. But when you have someone that is trying to work with you and pay you back, why would you make it more difficult! They were jerks from the start. Threatening and intimidation. Not sure why someone hasn't gotten a class action lawsuit brought against them. It's just a matter of time and I for one cannot WAIT!
Reviewed July 22, 2016
Contacted Medicredit on June 28 when I learned they had placed a collection on my credit report. Although we had been making payments all along, I negotiated a payoff on that date and gave their rep a check to pay it off. The rep promised to send me a receipt the account was paid. On July 9, I called Medicredit because I had not received a receipt for the payoff. Rep apologized and said they would send it. On the 20th of July I called again and rep said it was mailed to me on July 15. It is now July 22 and I still have not received the receipt. In my conversation on the 20th of July, I asked the rep when I called if the payoff had been sent to the credit bureaus and she said yes; although in checking my credit report, the collection still shows. Is Medicredit just pulling my chain??? What can I do? I have excellent credit, always pay my bills and have never experienced an action like this.
Reviewed July 13, 2016
I received my first phone call on June 10th 2016. I called the 800-777-9929 number back asap - they asked me for so much personal information before I was immediately suspicious of them and thought it may be fraud. I also had NEVER received a bill. I verified my mailing address with the male on 6/10/2016 - he said it was correct. I did not understand how I had not received a bill then. He said he would request the bill to be sent. He told me that the bill was $39. I told him "I have no issue paying what I owe but need a bill first. I did not receive a bill."
I got another phone call on 7/13/2016 - I called back right away. I spoke with a female (Anna maybe?). I explained that I never got a bill. She said the city listed in my address was wrong - it said Thousand Oaks - I told her that was not possible. I had verified my mailing address with the male rep on the 10th of June. She also told me that she did see that a request for a copy of the bill was made by Medicredit on 6/21/2016. I asked her how it could take 11 days for someone to request a copy of the bill on my behalf; I had asked the rep on the 10th to send me a copy of the bill - 11 days later the request is made???
Anyway - I would not have gotten it anyway since they had my address wrong unbeknownst to me. I told them I wanted to contact the hospital. She gave me a client reference # ** and told me to look up the # for Los Robles Hospital. I asked to speak with a supervisor - she said she was at lunch - I asked to speak with the interim supervisor - she told me their phones weren't working correctly and to call her back - at ext #4441 - supervisor named Michelle in 15 min.
I called the hospital instead - I did and spoke to the billing/accounts dept. They had my address wrong and could not tell me why it was wrong in the system. I updated it with them - I asked to verify the address again - they had it wrong AGAIN while I was on the phone. They also told me I owed $849.65. Not $39. I asked them where did Medicredit get the $39 amount - they said they did not know. I asked them to send me a bill and I let them know I was very upset because this could affect my credit and it is not my fault.
I waited on hold again for about 15-20 min after trying to call Medicredit again to speak with Michelle, the supervisor. There was not a way to enter her ext # in - so I had to wait on hold for a rep - I asked to be transferred to Michelle @ 4441. The female rep said the phones were not working - can I call back. I said "I do not wish to wait on hold for another 15-20 min a third time today." I said, "Can I have her e-mail?" They said no. I said "can she call me back?" They said yes. I gave my first and Last name and #. I am still waiting for her to call me back.
It is completely outrageous that a person can be sent to collections over a data error in an address field - especially one that is not the patient's fault. It is outrageous that a company has such poor customer service skills and is so willing to hurt peoples' credit scores and not be cooperative in the least. They are rude, incompetent, inefficient and cannot explain the bad information they give out. How can they be in business?
Reviewed June 18, 2016
I had been making payments for an ER visit for 6 months before getting a call from MediCredit. I asked why they called. They said no payment arrangements. I said, "That's funny. You have been accepting my payments so far." All of a sudden they wanted to up the payments $50 a month, I agreed and made payments to the hospital website.
Next thing I know Medicredit has turned me into the credit bureau as late payments. I called them and told them what I had done - they had their money. Yet they were very rude. My next payment I made on their website and they called to harass me saying it was a week late. I explained why and said, "That's funny if you see the payment why are you calling me? Except to harass me?" I told her to look on the account and see where I had paid - she just kept harassing me and ignored what I said, so I hung up. They have continued to call me. I don't answer. I made my last payment so now I will turn them over if they call me and I will record the conversation like they do mine. Not a reputable company. Mailing my payment information into the credit bureau to get them taken off.
Reviewed April 5, 2016
In July 2015 I received my first and only bill from Ocala Health for the remaining balance owed for an ER visit on 1/13/2015. The statement date was 7/11/2015 and I made my first payment on 7/30/2015 and continued sending in what I could afford each month. In late December 2015, after making 4 payments to Ocala Health, I started getting calls from Medicredit. In January I spoke to a collector and asked them why were they calling me since I had been making payments to Ocala Health on a regular basis, their response was "Did you make payment arrangements?" I stated no, but I have been sending payments each month to Ocala Health, so how could they send me to a collection agency?
I told Medicredit since I have been sending my payments to Ocala Health and have never received any bill from Medicredit I am going to continue to send my payments directly to Ocala Health. Now, after I sent my final payment in February 2015, I discovered that Medicredit placed a collection for $89 (my final payment amount) on my credit bureau report and caused my score to go way down. I am sending a letter to Ocala Health, Medicredit, Trans Union, Equifax, Experian and the Better Business Bureau because it is my understanding of the law that as long as you are making an attempt to pay your debt, they cannot send you to a collection agency nor put a derogatory remark on your credit report. If they do not get this removed from my report immediately, I WILL be calling an attorney. Further, in March 2016, my husband received a check from a class action lawsuit involving Medicredit for their ILLEGAL/UNETHICAL practices.
Reviewed April 4, 2016
I see all the bad reviews. How about a class action lawsuit? These people took my credit from 820 to 650 over $268 that they (Gerald) ext ** promised me that the bill would not hit my credit. Spoke to a manager, Shawna. NO help. Just WRONG! I paid but my credit is so bad now?
Reviewed March 25, 2016
I am extremely frustrated and angry with this company. I receive multiple calls a day from them on my work number coming in as Anonymous. They leave messages saying they are calling from Medicredit and it is a debt collection call. Being that I am trying hard to keep my credit standing decent I call back. When I call I check to see if they have my name each time and they don't. It appears that my work phone number is in their system for multiple people. I am not sure how it got in there under multiple people because it has been my number for the last 8 dang years! Each time I tell them that they need to remove my number out of their system and only once out of 20 some calls have they had someone say that they would ask their supervisor to remove the number. But as you can see they still have yet to do that. This company is a total joke. They call after hours at night and they are frustrating!
Reviewed March 14, 2016
This company's representatives are nasty, nasty, nasty. I never write reviews like this, but I am INFLAMED by how this company is trying to handle my 80 year old mother. My mother had an allergic reaction to a wasp sting and what used to be her favorite hospital, Citrus Memorial Health Center (now owned by HCA) turned over her account after just 3 months. We were discussing with the insurance company on the bill and the account went to MediCredit anyway. They are inconsiderate, rude and nasty when they speak to her. She offered to pay $10 a month on a $187 bill which she now only owes $65 and they said she can but they would RUIN her credit anyway, even with setting payment arrangement.
What a disgrace of a company and what they teach their employees. I hope that none of their employees have to be subjected to this rudeness if they ever get in a situation. The funniest thing is I am paying her bill and the MediCredit Representative HUNG up on me! Disgrace! Absolute disgrace! I am a Insurance Agent and have never encountered employees who are so disgraceful and rude. It cannot be their fault. It must be the company guidelines to treat patrons so badly.
Reviewed Feb. 16, 2016
This company calls 2-3 times an hour and they start calling at 7:30 in the morning. One day I had 12 voice mails from them. That is way too many calls for one day!!!
Reviewed Jan. 14, 2016
What rude people and why do companies even use them to get money from older people. My mother has an outstanding bill with a hospital which I made payments. We stopped receiving invoices and then some jerk from Medicredit calls and demands full payment. Draw blood buddy.
Reviewed Jan. 2, 2016
Never received a doctor bill, have no real idea what it is. This is unbelievable what the hospital has done and Medicredit. Government needs to stop this. I feel ripped off.
Reviewed Dec. 29, 2015
I suddenly got a notification on my credit report that Medicredit had flagged my account for some type of payment. I have never heard about this company nor owe anything to anyone. I have tried numerous attempts to get information from them but it's been impossible. I am now getting my attorneys involved because in my 25 years of having top rate credit, I had never received any late payment or anything negative on my report, to now have this company wrongfully ruin my credit now. Will sue them if necessary!
Reviewed Dec. 29, 2015
It seems that regardless of payment St Anthony Hospital will send you to Medicredit and the calls will start. My husband was in the hospital in March 2015 - a couple months later we rec'd a bill from St Anthony for the remaining balance after insurance. This was of course in addition to doctors, surgeons and a plethora of other bills. The St. Anthony bill was for just over $1800, and it took me a month to get all the bills straight so that I could track them.
Each month since then they have received money from us. There have been a couple months that they got $100, most months they got $200, and last month got $600. This month we are on track for $200... but lo and behold, I got a notice from Medicredit instead. It amazes me that a remaining balance of $261.00 on an $1800 bill warrants the time and expense of harassing phone calls. The balance due on the medicredit bill is not accurate, and I will continue to pay St Anthony as I have been. I don't know for sure that Medicredit is for real, and if they don't know how much I owe I wont be sending them anything.
Reviewed Dec. 7, 2015
I received a notice from Medicredit stating that we owed money for a hospital bill for my husband. We had never received a bill from the hospital. When I asked to receive the bill I was finally sent one stating that we owed over $600.00. I started making payments, yet cannot receive any kind of information on what I owe... if anything at all. If I quit paying I am sure it will go against our credit. Why won't these people respond?
Reviewed Dec. 2, 2015
First of all 2 old bills were on my credit report which have been paid off. When I called and spoke to someone about this I was told that since they had been paid there would be a request for them to be removed from my credit report. When I spoke to the same person again weeks later I was told the bills would not be removed from the credit report, but they would be closed and marked paid in full. Which to this day they have not done it yet. They were also suppose to send me a letter which I still have not received. It should be against the law to do this kind of business with your credit report.
Reviewed Nov. 9, 2015
I have never received the bill from the hospital and then suddenly it was transferred to Medicredit. Furthermore, without receiving ANY bill from medicredit and they kept calling me for personal debt information, which of course I thought was fraud, and finally on last Friday, they opened an account collection on me. So I called today to ask for the verification. According to the agent, she said they already sent the bill to me ONCE, without confirmation and further bills to sent to me. Since the information looks right on my last visit to the hospital, I paid for their payment and they only said they would update the account, not remove it. Seems to them it is totally my fault and they only care about the money. So good, I would need to go on with the account collection for the next 7 years. So great a company, medicredit.
Reviewed Sept. 13, 2015
I had a beautiful credit score and went to apply for a loan and was told there was a significant (50 point) drop in my credit score. The reason? Medicredit reported I owed a collections debt from 2012 for $25! I had paid the bill, which unbelievably I could remember because the billing department of the clinic was a nightmare to deal with and I had to call several times to get it done. Now they report it was a closed account unpaid. I have been trying to reach a live person and been bounced around and around. I don't know where to turn to get it off my credit report because I appealed it to Experian and within 24 hours they said they were not removing it because I had to provide documentation of payment... from 3.5 years ago...
Reviewed Sept. 4, 2015
I got a call from someone, says he's from Medicredit. He told me I have a physician's bill of $307. I said "okay please send me a bill so I can so with a lawyer to make sure I am not paying onto a scam because I was under the impression my medical bill was paid off. I paid over $2000 already". Then he tells me I should get it in about a month because it takes them a while to get it from the hospital but I have not received anything. This is the second time I haven't received it so now another month has gone by and he gave me a number with an extension and an acct. number but every time I call it hangs up on me.
Reviewed Aug. 18, 2015
I had an accident and received a medical bill while I had a lapse in my insurance due to a job change. I could not pay this bill right away so it went to Medicredit for collections. I gave Medicredit a call in Feb 2015 to set up a payment plan as I could not pay it in full. I paid 100 dollars a month for three months when I received a call that I had to pay the full debt or set up a new payment plan. I was laid off in March so I asked to pay the minimum until I got back on my feet. They agreed and set up the payment plan for 25 dollars a month.
In May, my credit card was renewed so a payment was missed. At the end of that month (May 2015), I got in contact with them to re-set up my account. At this time I had been offered a job that would start in mid-June. I informed them that I would be able to pay off the full amount once I had a few weeks of paychecks, and asked that they call me before they report me to the credit bureaus (figuring by then I should have the money to pay it off in full). They agreed, my last payment was 8/4/15 but on July 1st (the same day as one of my auto-payments), I was reported to the credit bureau as late on payment. I did not see it on my credit report until today 8/18/15.
So I called them to settle the debt as I am finally in position to do so and asked if they would take it off my credit report. After taking my credit card information, they told me that they would not take it off my credit report, but report it as paid. I tried to reason with two separate employees about this before escalating the matter to their manager. This man was very stern and unsympathetic to my inquiry. I had made good-faith payments, and paid off the debt in full yet he was reluctant to take it off my credit report. He also would not answer my question as to if he could do that for me, he would only tell me what he was going to do. Then he advised me to call my credit card company and cancel the payment if I was unhappy with what they had did...
By far the worst creditor I have ever dealt with, no compassion, no ethic or moral fiber here. I am interested in what their response will be. I am sure it will be something along the lines of, "we are following company policy". I now have 7.5 years of this on my credit report, because someone was too high and mighty on their power trip...
Reviewed July 26, 2015
Here is my experience so far: I received a notice from Medicredit regarding an outstanding medical debt for my child originally from Seton. My insurance covered 80% of the bill, the rest we owe. Seton transferred our account to Medicredit. I set up a 3-month payment plan with Jazmine (who was helpful). First month's payment made with her, at the time of payment set-up and the second month was due on the last Tuesday of the month when I get paid. They will auto debit my account (big mistake).
I contacted Medicredit on Friday, July 17, '15 and spoke with Ronnie a representative. I tried to change my payment date from the 28th of July to August 5th. They explained that would not be possible because they would need a payment by the end of the month. I could, however, pay $75.00 and the remaining balance on August 5th. I asked to speak with a supervisor. The supervisor comes on the line and said that's all they can do and I asked her to remove my automatic payment and I would pay my bill via mail before the 31st of July. She confirmed she removed my auto payment.
So today July 25th (Saturday) I received a letter dated the same day that I happened to call (July 17th) to change my payment date that states: "This notice is to remind you of your agreement with our office to pay by check or credit card over the phone. Please be advised that on 7/27/15 the payment amount above is going to be processed as previously scheduled. If you have any questions, please contact us for assistance. Medicredit, INC."
So... the same day I contacted them to remove me off of auto payment, they generate this letter and don't even mail it until July 22, 2015, four days later. In turn, I have received this letter on a Saturday after 1 pm (when their offices close) and will have no way to dispute my auto payment because, by Monday, my payment will be processing. Which is hilarious because my original auto-payments were always scheduled for Tuesdays.
Lesson Learned: DO NOT SET UP AUTO PAYMENT! Document every conversation you have. I understand a debt is owed, however, practicing shady ethics to get their money is not cool. They will call you and call you. Just hit the block number on your phone a few times and by law if you ask them not to contact you at work, they can't. If the debt is already on your credit report, the damage is there and I would ignore this company and maybe set up arrangements with the next company to accept the debt. I will continue to try and update everyone throughout this process and until the debt is resolved.
Reviewed July 17, 2015
I took my daughter to Children's Hospital to the emergency room, we were waiting for medical for her. When we received the bill I called them and told them we had been approved for medical and they would cover her visit. They sent me to collections anyway and Medicredit started calling me everyday and I kept explaining to them that we had medical and the bill was getting paid. I sent all my proof of insurance to them and after a month they kept calling everyday. I was told they had never received proof of it. I sent it again twice and nothing. Finally I went to the medical offices and a lady helped me call them and she sent them a fax and waited for them to confirm that they had received it.
A year went by and everything was fine; they had stop calling. Then it happened again. I told them what had happened and they wouldn't listen. I was asked if I had brought her twice the same day for the same services and that maybe that was the bill. Finally after about a month they told me they had forgotten to take me off the list or whatever it was. Yesterday it started again for the same bill!!! What can I do??? I don't want to mess my credit!
Reviewed July 11, 2015
I keep an eye on my credit, as I'm trying to clear things up. I noticed something from Medicredit but the amount I supposedly owe is $0.00. I tried to contact them but have never gotten through to anyone live.
Reviewed May 29, 2015
I called the collections agency and spoke with a collections agent who would not give me their name and said that we were to pay them a debt immediately. When I told them that the bill had been handled by my insurance company, the agent started raising her voice saying that it was not paid and they were going to take me to court immediately. At one point in the conversation I asked for a supervisor and was told there was none. I again asked and was yelled at saying, "** off. You piece of trash. You owe us money so pay it!" I in turn said, "Look **" and was hung up on. I have in turn turned this matter over to my attorney handling our injury claim. This company is a piece of trash and you can get nowhere with them.
Reviewed May 27, 2015
Contacted Medicredit to make arrangements to pay on bill to start removing debt. Representative was rude and attacking. Refused to send out statement with charges and dates of service. Told me what I was able to pay and refused what I was able to pay. This company is impossible to work with. They make it impossible to not file bankruptcy. I am attempting to do the right thing but the amount they have on record is $400.00 more than what my physician's office has on record. I dispute this and they are telling me I will pay the full amount.
Reviewed May 27, 2015
This collection agency is ruining my great credit by sending me into collections for a very small medical bill. I paid the amount and it is still showing up in the report. They did not send an electronic receipt or mail a receipt. When I called them originally, they refused to give me any details on whom or what institution had reported me. A company should not be given such power to randomly ruin someone's credit. There has to be a consumer protection process that prevent such blatant abuse.
Reviewed May 26, 2015
I made more payments than I was even supposed to. I realize that I overpaid them and now I see on my credit report that I owe them $86. I've called them to ask them to take this off my account and they have not done this.
Reviewed May 19, 2015
I received a phone call explaining the purpose of the call. I gave the information he requested. He told me I owe over $1,300 on several accounts that I did not dispute. I explained I'm permanently disabled and can only pay $25 a month for now. He said they could not accept a payment that small. He was totally unwilling to work with me! Isn't something better than nothing?
Reviewed May 9, 2015
I paid this overdue bills from them. They still have it reported on my credit report. There is no email or fax number for these losers. I requested the amounts be removed from my credit reports from the billing hospital and all I get is lame ass excuses.
Reviewed April 13, 2015
Hospital bill was paid directly to the representative, I have receipts from the Business Office and a copy of the credit card statement for the amount paid (in March, 2015) over a month ago. Still receiving phone calls from Medicredit for the amount paid. Spoke with two representatives this evening (April 13, 2015) **, who say they "need time" to research this account. My suggestion was to contact the hospital directly to figure it out. They say they will "continue to call". Bill was settled, this is now harassment.
Reviewed April 11, 2015
I get calls week after week from this company regarding an alleged hospital bill and I don't remember receiving a mail notice. The worst part is it is an Automated system that keeps calling you several times a week so there is no live human making the call. A programmed machine is making the call. It is harassment on the highest order but how do you tell a machine to stop calling you???!!! Shame on you Medicredit.
Reviewed March 30, 2015
I have been receiving many phone calls from Medicredit. The problem is that right off the bat, they ask me for my address and date of birth. I told them that I do not recognize who they are and I could not give them my personal information. They say this is regarding Cedars-Sinai bills. So I contacted Cedars and find out that I don't have any outstanding bills with them. Yet Medicredit keeps calling me with an automated machine telling me to please wait. I recorded some of these calls, sometimes the waiting time takes more than 5 minutes before anyone start asking me for my personal information again.
Reviewed March 7, 2015
I started checking my credit report recently and noticed this MediCredit in the derogatory. I have no Idea who they are. I have never received any notices, billing or any type of correspondence what so ever and the account was opened supposedly in May of 2010.
Reviewed Feb. 27, 2015
I just recently ran my credit report and found 3 very small balances with Medicredit ($50, $35, $28). I tried to contact Centura which originated the debt and was blocked at every turn. They do everything they can not to allow you to speak with a real person. I exchanged emails with Centura for 4 days and they refused to look into the dispute. I explained I arranged a payment plan with them and had been paying it regularly. I asked them to review my payments sent against their payments received and they would not do that.. They would not return my call.
My family has used Dr. ** for over 20 years and Centura suddenly decides to clear their books and report me as delinquent? I refuse to work with Medicredit for the 18 pages worth of feedback before me from all of you. Maybe continual feedback on both the lazy Centura workers and crooked Medicredit Corp workers will put someone out of business!
Reviewed Feb. 14, 2015
These people keep calling and harassing my mother in law for $30.00 she doesn't owe. She has explained that this is not her bill and the calls continue to come in harassing her at all times of the day. We are contacting the Michigan Attorney General’s Office, and hopefully they can stop this harassment and scam.
Reviewed Jan. 28, 2015
I found out that most of these nonprofit hospitals receive huge tax breaks. I received a bill from Medicredit for services at St. Anthony's Hospital in Colorado. They do not have a billing department. They send your account directly to Medicredit a bill collector. Once in their hands the phone calls start. Up to 6 a day and on weekends.
I heed warning that if it is not an emergency do not go to non profit hospitals. If your physician is associated with one and orders test's ask for an outside testing service. St. Anthony's/Centura Health does not inform you of this prior to whatever service they are providing. Whenever we have to go to the hospital they take all the information about you but fail when it comes to how much it will cost and inform you that your bill will be sent directly to a collection service.
Reviewed Jan. 28, 2015
I called this morning to get their mailing address to pay off a debt. I got "Fontenot" on the line, who proceeded to ask for personal information. All during the conversation, I kept saying, "I only need your address so I can pay off the debt." This jerk tells me that he/she(??) has to "verify" my information. Really??? Do you care who is sending you money??? I thought the goal was to GET the money. After today's phone (initiated by me), I feel more like the goal was NOT TO GET THE MONEY. What is wrong with these people?? What they don't seem to understand is that my home phone is a recorder only and my cellphone has their number blocked, so that they will not harass me at work.
After reading some of the horror stories previously submitted, there is NO FREAKING WAY I will pay using a credit card. Maybe someone at Medicredit will employ some common sense and get me the information I need so that we can be done with each other! I guess only time will tell. In the meantime, I intend to contact the State Attorney General's Office in my state to get clarification on what constitutes harassment, once I figure out how to get these bozos paid. WISH ME LUCK!!
Reviewed Jan. 21, 2015
I received a call from them on 1/9/2015 about my amount which was due $768. I agreed to pay it and was given a confirmation number. Then on 1/15/2015 I received a call from them (Ms. **) about paying the amount due. I did not remember that I had agreed on 1/9/2015. Anyway she said that she could lower my balance to $568.00 to pay. I said ok and she agreed not to make the payment until 1/23/2015.
I called her today, 1-20-2015, to ask what account I agreed last week to pay off. I remembered that I had already done the one account the previous week. She told me that it was the same account. I told her that I did not understand why she was calling me a week later after I had agreed to pay and that she agreed to lower the amount by $200. She told me that they ran my card yesterday for the full amount. She would not give me any answers about why she was wanting another payment and she denied offering me a lower amount. I hope to never do business with them again. They were trying to get 2 full payments out of me.
Reviewed Jan. 13, 2015
I just received a voice mail from Medicredit 8:02 p.m., the recording was just weird, she starting talking by saying "Medicredit calling on behalf of Mercy/Hackley Partner Health, call them back at your easiest convenience." Who was she referring to we don't know, she said no one's name, so we googled the name of company and phone number, scam again, I am so sick of these people.
Reviewed Jan. 9, 2015
I set up payment arrangements with Medicredit. I have made monthly payments on time to them for some time now. I went online and made my monthly payment, but they withdrew the entire account balance. Since I made a payment online, they would not take responsibility for the mistake and would not refund my money. THAT IS ABSOLUTELY ILLEGAL! I can't get anywhere with my bank because the card was authorized by me online. I authorized a payment of $25.00. They STOLE $718.98 from my account and I can't do anything about it. They do not send you an email to confirm payments or anything to back up a payment. BEWARE of these crooks! I am so frustrated and disappointed. I plan to do whatever I can to get my money back. These people are crooks.
Reviewed Dec. 9, 2014
I was paying on my account every month, I was going to pay it off. And the day before Thanksgiving this sorry bunch turn it over to a collect agent. And they messed my credit up. That is pretty sorry out of them after they said that it was ok for me to pay it out at 25.00 a month. And they every phone call.
Reviewed Dec. 8, 2014
They state "for security purposes" they can't tell me why they are calling unless I confirm my date of birth and address. I told him politely that I am not providing private information unless he tells me who referred to his office. He says he will not do that. He said "you can go to our website." I said..."what's that gonna do?" He was very polite, but I am not going to provide personal information so that you can tell me what company you are calling me regarding. He stated he already mailed me a letter in the mail. I am not sure when because once I said I wouldn't verify my address he said he had to terminate the call. Super annoying.
Reviewed Dec. 4, 2014
For months, now, I have received the following recorded message on my answering machine, sometimes as often as three times a day. My home phone number is only hooked up to a machine, as the phone broke and I haven't bothered to get a new one, and I have a cell phone. This is an amusing but very annoying example of corporate incompetence:
"Hello. This is a confidential message for [pause, then new voice] J. **. [pause] If you are not [pause] J. ** [pause] hang up or disconnect immediately. [longer pause] This is a call from Medicredit, Incorporated. This is an attempt to collect a debt, and any information obtained will be used for that purpose. Please call our office regarding a personal business matter. The toll-free number is [call ends; dial tone]."
I don't think I'm the [pause] J. ** [pause] that Medicredit is looking for, but I'll never know, and neither will Medicredit. I assume that an actual human being was involved in creating the message and put it on some sort of auto-pilot to harass me automatically. I wonder if the company is using this defective message to harass thousands of people, and is wondering why nobody calls.
Reviewed Nov. 11, 2014
I called Medicredit 704-941-6040 Charlotte, NC AKA the outsource group and spoke to Christian. He stated that writing a letter that asked to "delete the account once paid" would not be effective. He advised for me to pay the balance through their payment website which is www.medicreditcorp.com. So I did this morning. Once I clicked submit it returned no authorization or confirmation information. Checking email I received no confirmation email. This represents itself as a scam and untrustworthy. Why is it that when we intend to make good on debt that we are punished in having to deal with shoddy processes like this and assigning collections companies? When we pay our Duke Energy bills at least we get an immediate confirmation number to call the company and prove we paid our debt. Even though that company does not update its website with the new balance. This should be a law that requires accurate information is posted if taking payment using internet commerce methods.
Reviewed Oct. 24, 2014
It only got sent to them because I moved and had my mail put on hold. The day I got mail again I called to pay and they hadn't processed my account yet so I had to wait to pay. The guy (Aaron) that took my call stored my work number though I told him SPECIFICALLY NOT TO and to use my cell (check the call logs). I was traveling for a few weeks and when I returned I was notified by my staff that this company has been calling leaving messages on the generic co. voicemail for me multiple times a day. This of course makes me look terrible and is very frustrating because I gave them my cell and even tried to resolve this when I got the bill and could have done so out of town if they had called the right number.
When I called again to settle up I asked for a courtesy discount for making me look like a wash up to my ENTIRE STAFF. The manager Greg ** told me there was nothing he could do and said they don't get paid on these accounts, which of course is nonsense and I am sure a flat out lie. He didn't even apologize for what they did. RUDE, unorganized, incompetent and damaging. Terrible Company. If you have collections to send, send it somewhere else. They couldn't take payment and then they couldn't do the right thing. If they just called the number I gave them this whole thing wouldn't have happened.
Reviewed Oct. 23, 2014
They keep calling after I filed Bankruptcy. They are a FRAUD! Do Not Trust Them.
Reviewed Oct. 12, 2014
I had a lapse in health care insurance when I left one job and started another. During a three week period I had to go to emergency room. I was there in hospital for a total of 49 minutes and was billed $4,800 dollars. I tried to set up payment plan with hospital and they would not. They sent my bill to Medi Credit. I set up payment arrangement of $150.00 dollars on the 15th of every month have never been late or missed. They have put this debt on my credit report as a bad debt and are ruining my credit. Any advise????
Reviewed Oct. 3, 2014
Medicorp appeared on my credit report for $117 in collection. I've never heard of them and never received any communication. I can't even get someone on the phone to tell me why they think I owe this money. They merely want me to go to their site and pay the amount. They want my personal information - which I will not give to this shady company. I would like to know how to dispute this collections claim.
Reviewed Aug. 27, 2014
Received a call from Medicredit. I don't know who they are or what they want. Yet they want my personal information! In this day and age, giving personal information to a caller without knowing who, what or where they are calling from is not a good idea. Birthday, home address, etc... not happening. I am a victim of Identity theft and I made this mistake before, but not again. Then the representative states that she will note that I am refusing to assist in a legal matter! Not OK! You called me, don't you know who you are calling?
Reviewed Aug. 12, 2014
My annual free credit report shows an entry from Medicredit Corporation with whom I never had any credit. This appears to be a collection agency retained by Presbyterian Healthcare of Rio Rancho, New Mexico regarding a $100 co-pay which I mailed to them in early January of this year, albeit the entry falsely shows date paid as 6/4/14. Though the entry correctly shows no balance due Presbyterian Healthcare, nor Medicredit, this entry by Medicredit is misleading and should be deleted.
Reviewed Aug. 9, 2014
If you are uncertain as to whether you owe a medical bill, do not paid one dime of it. If you have Medicare and Medi-Cal in California, the medical provider has to accept whatever they pay. The same goes for an HMO in California. For example, your medical provider has a contract with the HMO, and the HMO pays $100.00 for an X-ray per the contract price. The medical provider is unhappy with the $100.00 and will attempt to bill the patient an additional $50.00. This practice is called balanced billing and illegal in California. The medical provider will turn the matter over to a collection agency in attempt to illegally extort money out of the patient. If this occurs, one's ultimate remedy is to file suit against the medical provider and the collection agency for defamation, fraud, extortion, and illegal billing, if the account is on your credit reports. This is the advice attorneys have given to me. Medical providers make millions of dollar from the practice of balanced billing. Again, it is illegal. Beware!!!! Medicredit has "deaf ears".
Reviewed July 30, 2014
I was receiving calls at a rate of basically once to two times per day. I told them my husband had just died and I am only on SS survivor benefits. I had no money to make any payment arrangement at this time. I said I was looking for work and I would make arrangements when I was working. They told me they would keep calling until then. 2 reps said they could legally call me up to 6 times a day. I had told them to stop previously but they did not.
This last time they called, I told them I needed their address. I got it but it took some doing. She kept asking why I wanted their address. I told her I was making a formal complaint to the Consumer Financial Protection Bureau. She told me she would see that the calls stopped and told me I didn't need to contact the CFPB. I told her it was too late. I also recorded them telling me they can call up to 6 times a day.
Reviewed July 16, 2014
Collection agencies do not have the right to make harassing phone calls. Write one letter of complaint and send it to the Federal Communication Commission, Washington DC, Attorney General, Wash. DC and your Senator. They will collect these letters and make them stop. Complaining on the internet does nothing.
Reviewed June 21, 2014
I have been receiving a bill from Medicredit and it gives you no information as to any payments that have been made. The website only sends you to a place where you can pay your bill, not find out any information to what is owed. Not very professional company.
Reviewed June 10, 2014
Company by the name of MediCredit keeps calling my number all the time. They will not tell me who they are or what it is about. They keep telling me they need me to verify who I am. They want to know my date of birth. I refuse.
Reviewed March 6, 2014
Medicare calls daily dunning me about bill they say is owed. I have written letters, but keep getting calls. I get calls at 8 in the morning and after 9 at night. I cannot deal with these calls. I have asked them not to call... but calls keep coming. I am old and sick.
Reviewed Feb. 13, 2014
Attempt to collect "balances" that were claimed to not be covered by Medicare. All services involved were emergency room visit; according to the booklet "Medicare and you" page 42 - "All services are covered under part B Medicare for the 'approved amount'." The balance would be picked up by our additional insurance, Blue Cross/Blue Shield. In the past we have never been billed for this type of charges. Further, the Eligibility of Benefits which we receive from the insurance companies states, "This provider accepts Medicare as payment in full, therefore the patient is not obligated for any balance." I have informed this organization via written copy of the EOB and verbally multiple times. At this point, I feel that we are being abused and attempts to get us to sign that we will make "monthly payments" I believe this would fall into the area of "elder abuse". Help me to stop this for us as well as others who are receiving the same treatment.
Reviewed May 31, 2013
They made an illegal bank transaction without my consent and caused multiple overdraft fees from my account. Thank you.
Reviewed Feb. 5, 2013
I got a medical loan in 2005 for a procedure. I paid off the loan and yet still getting continuous harassment from the unprofessional, rude, and vile creditors/collection agents. They called my friends' family and my jobs, and got me fired from my job. They called my job so much that my job said I didn't work there. Now they send a process server to an address 8 years old, when they know my current address! They threaten me with fraudulent misrepresentation and investigation. They are a very shady company, threaten lawsuits, garnishments, and endless threats. Every time I call, I get an answering machine. I have asked for supporting documents for the past 8 years and they have never provided them.
Reviewed May 27, 2012
I contacted the California Victim Compensation Program (CalVCP) - Victims of Violent Crime Claims Program - at 1-800-777-9229 back on February 23, 2012. I informed them I would like to file a claim for compensation. My mother is deceased, but she was shot and murdered in San Francisco. They asked me for my mother’s birthday, name, number, address and my name and Social Security number; they then referred me to a lady named Nina stating that she would further assist me after CAlVCP verified my mother in the system and that I was her heir. I contacted Nina and it was apparent that she was expecting my call. She also asked for my mother’s birthday, my name, Social Security number, phone and address and told me she would process my application. We were in contact numerous times while my application was in process.
Around the beginning of April, Nina gave me a reference number ** and told me a check for $5,000.00 was sent out. Three weeks passed and there’s still no check. I called Nina back and she stated the check was sent to an address in Sacramento, CA on North Street, but the address was incorrect. I gave her my new address. She told me the check was on the way. I waited and called Nina to inform her that my check had yet to arrive, but I received no answer. I pressed 0 and spoke to Maria. I told Maria the situation, gave her the reference number and she stated that she found me in the system. She told me she would like to talk to Nina and claimed that she would call me back. At this point, I called back to CalVCP, gave them the reference number and a lady named Heather stated they had no record of my reference number.
I asked Heather if she mind if I conference in with Maria since Nina was no longer answering. Heather from CalVCP in Sacramento told Maria the number didn’t match a number in the CalVCP system. Maria told Heather she would call Alisha to get an accurate reference number and they would call me back. After a few days, I received no call back from either Heather from CalVCP or Maria. I called back to Heather from CalVCP and she stated no one called her back. I tried calling both Maria and Nina and I received no answer back from either. I began calling around to the governing board of both and the DA’s office and they didn’t recognize the number for Nina or this particular department. I called back to Nina and Maria, pressed 0 several times and was transferred to Regina. I spoke to Regina and told her the situation. I asked her for the supervisor’s and the director’s number.
Regina gave me the number to contact Fabian (**) who is the director. I left him a message and he called back and identified the company as Medicredit, a collection company at MediCreditCorp.com. He was very rude, abrupt, and completely unprofessional at the beginning of the call. He told me that Nina and Maria didn’t know who I was. He said they have dealt with CalVCP, but their number is one number off from CalVCP. They have several Ninas in their company. He said Nina never processed my application, they never helped me and told me to stop calling. This was the first time the company was identified. Fabian was very argumentative defending the actions of his employees. He then proceeded to hang up on me. I call back to CalVCP to start a new application.
I called the Victim Services Division of the San Francisco CalVCP on May 26, 2012 (415-553-9044); they answered and transferred me to a voicemail. The voicemail played hard-core rap. I’m not sure what’s going on with this state department. I received a call from Marlene who told me how to proceed. I faxed 916-491-6417 and directly phoned 916- 491-3737 and the other number (916-443-1979). This time she couldn’t find my mother in the system, but told me to submit an application, a crime report and they will go from there. She was very helpful. Overall, CalVCP’s State Department is very unprofessional and may be committing fraud. I don’t know yet if my info was violated or my mother’s and I feel very uncomfortable knowing my information is out there. Please assist me. Thank you.
Reviewed Oct. 7, 2011
I do not owe anyone! I moved into this house one year ago, and I am now being accused by Medicredit as the man who used to live here. This company is harassing me continually on my answer machine and accusing me of being the person that used to live here. I know this since his mail came to my house and he left no forwarding address and I had to have that stopped. This company took his address on file and hunted down my phone number, which is clearly not the previous occupant's number. It is wrong to use another innocent person's phone number against them and accuse them of being the former occupant of the house.
Reviewed Aug. 23, 2011
On 6/20/11, I spoke to Josh at CF/Medicredit and made a payment arrangement to pay my remaining loan balance of $756.83 on 7/20/11. I advised him that I was getting married on 7/9 and would be on my honeymoon until 7/15. I advised him I would pay the full amount on my pay day which was 7/20. I advised Josh that I was in the middle of bankruptcy but I still was going to pay CF in full. Josh agreed.
On the evening of 7/20, I called CF to make the payment and they were closed. I called the next morning to make the payment when I noticed my vehicle was missing. CF ordered a repossession on my car. I was able to confirm with CF, the police, and LA Walker the repo company. Josh from CF stated that we made arrangement to pay on 7/15. I disagreed per my records. Per federal law, it is illegal for creditors to attempt to collect during a bankruptcy. Josh stated that they had no knowledge of bankruptcy. I have emailed Greg ** and spoke with him on several occasions regarding this. My bankruptcy attorney also spoke with CF/Medicredit notifying them on the bankruptcy.
After several days, CF authorized the repo company to release my car to me. Greg said that CF would pay for the repo except a fee of 179.00 that LA Walker charged them to cut a key for my car. LA Walker gave me a copy of the 179.00 charge description (locksmith fee). I asked for the key and was told when CF paid them, CF would give me my key. I advised Greg that I will not agree to pay the 179.00 until I had a detailed bill from CF, the key, and my title to my vehicle. I never received any of my requests. On 8/11, CF made an attempt to collect the 179.00 plus an additional 10.00 fee from my checking account. CF was not authorized to save my account info nor to take money from me. I reported it to the bank and the charge was reversed. I spoke to Josh on 8/12 and he said that if I reversed the fees they would repossess my vehicle again.
I advised him of my bankruptcy again. CF will hang up on me when I call to discuss the matter, will not return my emails, or my calls. I have every email documented and call to and from CF. I am sending them another letter to them with my bankruptcy case number certified mail. They have been bullying me, harassing me, and have caused me to lose money from missing work, etc. They keep declining that they are aware of my bankruptcy and the federal bankruptcy laws. I am still waiting for my key and title to the car since I owe them nothing on the loan!
Reviewed Nov. 11, 2008
Medicredit Corp Company Information
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- Medicredit Corp
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