Medicredit Corp Reviews
St Louis, MO
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About Medicredit Corp
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Visit medicreditcorp.com- Proactive customer service support
- Flexible payment plan options
- Frequent harassment from collectors
- Lack of transparency in charges
Medicredit Corp Reviews
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Reviewed June 21, 2023
Husband is 100% disabled through the VA. All medical has been ok through the VA for different facilities. Getting bills and VA has been contacted. Seems like a run around with medical. Getting phone calls too.
Reviewed Dec. 22, 2022
I paid off my emergency room bill in June 2022. Here it is December 2022 and I am still being harassed by them with letters saying I owe them. I have sent a letter that came from the hospital saying, I have paid in full. I have called them and emailed them to no avail. Every time I speak to them they saying their review will take 45 days or they didn't get my attachment. Next, is my lawyers office. I understand they were suited for robocalls of the tune of 1.95 million.
Reviewed Feb. 4, 2021
I recently paid in full a medical bill. Thought it was settled. But now I am receiving another bill. Lesser amount. No explanation. Will not pay it. No one to talk to in customer service. Makes me wonder if this is even a real business.
Reviewed July 14, 2020
This... company? Corporation? I dont even know what to call it. It's most likely a scam. Even if it isn't, not at all a good company. After mustering up as much courage as I could to call them about the multiple voicemails and calls I got, I asked them to take me off the list. I was shaking the whole time. It started fine. I got connected to a costumer service member and they said I would be taken off the call list. While I couldn't hear much because my phone sucks, I could tell that the name they had was not under my number but whatever. People give false numbers all the time. I said thanks and was about to hang up when I heard the service member mumble "weirdo" under their breath. That did it for me and I hung up, shaking in my socks. I dont like confrontation and just blocked the number. Never humor this company and their calls. Block them from the first call otherwise it turns into a whole mess.
Reviewed Nov. 25, 2019
Medicredit calls about a debt which obviously belongs to someone else. Apparently they keyed in the phone number wrong and now I'm getting the calls. I call Medicredit and they said they would remove the number, not done. I call them back and they hang up after being rude. I have nothing to do with them or their bills and still get this harassment.
Reviewed July 7, 2019
I am in the process of suing Medicredit. I turned the tables on them for harassment. I suggest all of you writing or reading this review on Medicredit, do the same. They ARE NOT above the law as they think they are. It costs you nothing to retain a lawyer. After faxing a letter over to them informing them to NEVER call, write, or communicate in any manner, they continued to do so. By law (in Florida, anyway) they are not allowed to communicate with you once you send communication telling them not to. If they do, you have grounds for a lawsuit. After calling them and asking for their fax number, I sent everything over. I got my confirmation that the fax was sent and that was that. They continued to call, so I documented everything and called my lawyer.
This is where I need YOUR help. Medicredit’s lawyer CLAIMS that the fax number I have is wrong and that they never received my fax. I will say this much, the calls, letters, etc...miraculously stopped once I sent the fax to them. The number I was given was (855)721-5314. PLEASE, if anyone can verify this, please let me know. This is DETRIMENTAL to my lawsuit. They are scumbags and will do whatever it takes to lie and deceive.
Reviewed June 18, 2019
MediCredit is the worst customer service I’ve ever dealt with. They harass you with calls and in the seven or so times I’ve dealt with them on the phone they’ve hung up on me three separate times. I had caught them lying to me and even had to request the recordings of the calls to cover myself because of how sketchy and incompetent they were. The people working there don’t know what they’re doing either and there is no communication between them. When they hang up on you mid conversation (usually when you prove that they’ve lied or ask for a manager) you’ll have to call back and deal with someone new who has no clue of the situation and you have to start over. At times I really began to worry this was some sort of scam.
I had two hospital bills that we settled on. I paid them and by the following week they were calling me back looking for more money because the person I paid didn’t close the account even though I had already paid it off. I asked to speak to managers, one of them I spoke to seemed like the same woman I was speaking to. She just changed her voice. Then when I finally got them to send me to the real manager. I had to leave him a message and he never responded to me. Eventually I had to contact the hospital that I was billed from and they had to contact MediCredit to tell them to stop contacting me and to tell them I had paid what I needed to. It doesn’t even seem legal the way they conduct business and they could not make the process anymore frustrating. Do everything in your power to avoid dealing with this company for your own sake.
Reviewed June 13, 2019
Medicredit is a horrible company. They did not send my information that I requested so that I could see the reason they were calling me. They said they would send it now, but I needed it months ago when the bill was due.
Reviewed April 29, 2019
This company robo-calls several times a week. They are attempting to collect on accounts that are still open/being paid, and being billed by the original creditor. Not paying twice to a debt mining company.
Reviewed Feb. 27, 2019
I received a call from this company claiming to be collecting a debt from Women's and Kid's Hospital LLC. They mention in the call, if we received a letter from them. I have paid all my hospital bills in full. They have stolen phone numbers and names from some hospital visit. This is most likely a scam and fraud.
Reviewed Feb. 26, 2019
Medicredit has the worst customer service and they continue to hang up on me. I was faithfully paying on a medical bill and was referred to Medicredit. I disputed the fact I was even sent to collections and when I contacted Medicredit, I was told that I owed the amount and needed to pay. I very much doubt that my dispute was communicated correctly to the Medical Center of Aurora. When I asked to speak to a supervisor, the call was terminated.
Reviewed Jan. 29, 2019
Received a letter today from them claiming I owe them/a hospital about $600 which is not true. They also claimed they've tried to mail me and call me but didn't get a hold of me which IS another lie as I've never heard of these people before. I did back in 2013 have some hospital bills that when unpaid for a long time as all my medical expenses are covered by the VA and the VA takes years to get around to paying them off. And just this last year the VA finally cleared the last one up so I know all my past medical bills were all paid off.
But this company is trying to say they were not paid and from what other people have said about them they seem to have a habit of falsely claiming a debt is owed and even taking money from people and not clearing up the debt that it's claiming to be for. Even to pretend I owe that debt I still will not do business with these people as they clearly are not a trustworthy company and any money you give them will just be a loss. Also this is nowhere on my credit record and hasn't been since I started to monitor it 2 years ago so again it is just a fraudulent attempt to steal from me.
Reviewed Jan. 27, 2019
I had an account with Medicredit that need paid. I mailed them a check for $1000. Come to find out my account was sold to a different agency. I tried contacting Medicredit to find out what happened to my payment. The rep answering the phone could not tell me. They took my info and said a manager would call me back. I have never received a callback and every time I call Medicredit I get a different story. I also contacted the hospital the bill was with and they never received the money.
I wrote Medicredit a letter with all my information and a copy of my canceled check proving they cashed my check. This all started back in September of 2018. To this day I have never received a call back despite the fact I have called about 15 times and mailed a letter. It appears they are trying to steal $1000 from me. I feel sorry for anyone who has to deal with this company. Just because they are a collection agency doesn't give them the right to be such a dishonest company.
Reviewed Dec. 18, 2018
I told them that I could only afford to pay a minimal amount per month. No problem. They said I have to pay it on my own, they do not do auto withdrawals and or a statement as a bill. I asked for a letter of agreement in regards to the payment amount and was it they could not do that or send me any type of receipt showing that payment was done. I sent them a letter stating all this (you can't email them anything, their website is for making payments only) and that I refused to make any payments till I have heard from them. I have not!
Reviewed Nov. 19, 2018
In 2017 my newborn was taken to the ER where she later past. We had a bill with the hospital that we were making monthly payments on and then for some reason the account was moved to Medicredit, a debt collector. They called to inform me of a discount I could get (50%) if I paid the settlement amount right away. I called back a few days later to pay this amount, then the next day I received a call from the individual who had helped me saying they had accidentally charged me the full amount... Not the settlement amount. He informed me that I would receive a credit for the amount I was overcharged. I called back a couple days later to see when I would be receiving this credit. This individual said to allow 7-14 business days.
I called back several more times to see where the credit was in the process because I had bills I was not able to pay because of their mistake. After calling back 3 or 4 times, talking with supervisors, I was informed that Medicredit wasn't the one that would be issuing the credit, it would be the hospital and I should get with their billing department. So I called them and they informed me that Medicredit had sent the payment to the wrong department and they hadn't set up the credit correctly. So I would need to call back in a week to see where they were in the credit process. I am not at all happy with the service of Medicredit. It is like pulling teeth trying to get this money back.
Reviewed Oct. 16, 2018
After being in the hospital for stroke-like symptoms, my family and I paid over $3,000 for the facilities fee. Now I am getting harassed by this debt collector every day saying I have not paid it! This has been going on for over three years now. It's like they think they can milk me for money for the rest of my life, even after I paid it off once. I'm not asking for free things, I already paid over three grand, and they still can't produce an itemized bill or anything showing what I have paid. They wrote it off once, after I wrote a letter with proof I paid, and documentation of what the contracted rate with my insurance is, which I've already paid over. They stopped for a little while, then started harassing me non-stop again. I just want to get rid of my phone so this disgusting company can't call me all day long!
Reviewed Aug. 8, 2018
This company called my cellphone to try to collect on medical bills for my adult daughter that does not live with me. She is 25 years old and pays her own bills. This "collection agent" was giving me information on what doctor and when my daughter had visited that doctor. She has not given permission for me to know anything about her medical care. We have had the doctor for years, but she's on her own now. I do not know why they would have contacted me or given me information. When I stopped them to tell them that this debt is hers and that if they said any more they would violate HIPAA, but they did not care about HIPAA and continued to press me to pay her bills. I refused.
It appears that they may have gotten information that they should not have and if they contact me again, I will be asking for information to sue them. I know collection agents need to be tough, but the way this person was acting, made it clear that they were not a legitimate company. They should have stopped when I informed them that the debt did not belong to me. If anything is owed, it will be paid directly to the doctor. I have discussed this with my daughter, and she will not work with this company and will work only with the doctor.
Reviewed July 23, 2018
Was contacted by Ms. ** from MEDICREDIT, INC. on May 17, 2018 about an outstanding balance of $38.08. I made the payment over the telephone and was told it was accepted. Then the following month, I received another telephone call to pay the same invoice. I told the representative that this was already paid. She said they have no proof of this payment, and she will mail me out an envelope with instructions on what to show (my HSA bank statement showing it was debited). I asked for their email address, and was told that they don't have one. She said to fax over proof, and I said, I don't carry a landline, and therefore can't fax over my statement of proof.
Now this morning, after speaking to the 3rd representative, she told me to go to a local supermarket and pay to use their fax machine to prove once again to them that I paid this invoice, that should've been paid by the insurance company right from the start. I would certainly be interested in any class action lawsuit, against this terribly inept collection agency.
Reviewed April 5, 2018
I had a horrible experience with Medicredit after my daughter had an automobile accident and was treated at Research Hospital. The hospital bills were in limbo pending an insurance settlement but they bullied me incessantly. In spite of the fact that an insurance company was paying the bill, they kept calling me on my cell phone. Even my insurance agent was stunned by their ineptness. They could never give us factual information, they never even knew if checks were received and they refused to let me speak to a manager.
In spite of the special circumstances of the incident, they reported me to the credit reporting agencies and gave me a bad credit rating. Finally I contacted the hospital directly and they were very understanding and more than happy to settle it with me and the insurance company. They were never notified of my circumstances - even though the representatives of Medicredit said they were communicating with the hospital. It became very clear, that their goal was collecting as much money as they could, even collecting money that was not warranted and they did not want to work with a patient at all!
Reviewed Dec. 26, 2017
This organization claims to have sent me information about my debt AFTER I paid the "settlement" online". I'm told by "customer service" that I still had to call them to clear the "settled" amount. WTF?! I call today and no manager available but they'll return my call at their earliest convenience??? What BS! They cannot provide me any solution. I'm reporting the company to whichever federal authority that oversees debt collection. #epicfail.
Reviewed Nov. 20, 2017
I broke my ankle in Jan of 17. Paid faithfully to hosp to get my (very much too high) copay paid off but started getting duplicate bills from a company I knew nothing about. Turns out to be Medicredit. Started getting dunning calls from them even tho I was paying the hospital. Gave them no info - no fool. The reps badmouthed me about being a deadbeat. Called the hosp billing dept and was automatically routed to Medicredit phone tree. Finally got a human. Asked for a statement. "We don't do that." = NO. She did finally give me a balance - but wanted me to give her a credit card number then and there, no discussion. I refused.
Upshot: I owe them about $149.23. They will get that amount. Any further contact from them to me will result in a lawsuit. They smell crooked, sound crooked, and behave crooked. If I find out that I have overpaid, there will be a lawsuit. What kind of credit company won't send a statement - and the only receipt you get only shows the payment by return email? Crooked.
Reviewed Nov. 10, 2017
Medicredit contacted me to collect an alleged debt from a hospital. They refused to discuss the issue unless I first provided DOB and SSN. I declined to give this information over the phone to an unknown agency, but I requested an itemized bill, which they agreed to provide. The next call was a few weeks later and when I asked about the bill (which I had not received) they said it wasn't their responsibility. When I wouldn't give them my DOB and SSN over the phone, they hung up and then filed negative reports on my credit.
I receive regular calls asking for confidential identification info. before they discuss the matter. As soon as I decline to give them the info they hang up. The debt they're claiming has not been established and yet they have damaged my credit rating. They have failed to provide the documentation they agreed to and expect me to compromise the security of my identity. I see no reason to cooperate with them. The damage they have done was inflicted maliciously as retaliation for not knuckling under to their unsubstantiated claims and unreasonable requirements.
Reviewed Nov. 8, 2017
I went to MoBap on multiple occasions this past Spring. I had issues every time with their registration department to the hospital and Arrhythmia Center, each time having to provide all of my personal information to "update their systems". Here it is November and I receive a call from Medicredit. I call back and get Charles on the phone to figure out who and why they are calling me since I have not received any bills, notices, mail, email or phone since April when I last visited the hospital (assuming insurance took care of it since I gave them my insurance information each time).
I go through providing my information to him - even though I am currently questioning this entire call as it is completely out of the blue. He advises me that the address he has on file is my childhood home that has not been a current address of mine my entire adult life (I am 35) and has no family ties in the last decade. He gives me excuses in a condescending tone as to why they would have that old address on file as current, despite my insurance and Driver's License and all other documentation having my current address present to match the information I provided the hospital on each call. He was not productive, not respective or courteous in any definition of the word. He treated me like less a person than I would treat any human (especially when I represent my place of employment and am handling business) especially considering all of the personal information I had to provide him just to find out what company/charges Medicredit was handling.
I put a lot of faith in him and his company from the moment I entered conversation with him, as I was not allowed to confirm, but required to provide my personal information in order to speak to him (name, addresses, phone number, etc). I ended up hanging up on him and will further handle any communication and business online unless there is another representative I am able to deal with. I will not entertain 1 more second of my time to hear his voice after the way he made me feel on the phone. I did request a mailer to my address after updating my account with my current address and will wait to review documentation regarding the charges and then will handle settling any charges necessary.
Reviewed Oct. 31, 2017
In June 2017 when I initially received a letter from Medicredit notifying me of an outstanding bill with Research Medical Center I immediately called to find out how they received the file when it was in dispute with Research. I called and spoke to a representative at MediCredit and was told they have the file and payment was due. I asked how my file was sent to their office when it was in dispute and the rep. told me if I wanted to dispute the charge then I could with their office. I never received a letter from MediCredit stating my file was out of dispute and in September it was sent to credit reporting. I have tried calling to get this resolved informing them I never received a letter stating my file was out of dispute. I call and can never get a supervisor on the line and when I asked to speak with the director they tell me one is not available by phone.
Reviewed Oct. 25, 2017
Medicredit lists (2) two collection accounts on credit report. When contacted regarding these listed collection debts. Medicredit denies collection of these debts. Different calls all the same answers. “This is a debt that we are not collecting any longer“! When asked for a letter of statement. I was refused numerous times! Told to put disputes with credit reporting agency.
Reviewed Aug. 26, 2017
This is the worst credit reporters. They will call twice and report you negative without seeking the truth and the real content of the bills. My credit history showed up on my credit history while I was still at the hospital and they went ahead and reported to destroy my credit score. The representatives are very unprofessional and do not solve any problems. The managers are never there to solve the problem. They promised to fix it but it still shows negative and 2 days late before they even spoke to me. They representing Centennial Hospital and had my wrong birth date and did not speak to me because of that then they go and report negative without the source evidence.
Reviewed Aug. 2, 2017
My family doctor and I decided that I needed to see a specialist for my medical problem. The specialist decided that I needed IV infusion therapy to treat the problem, which is the standard care protocol for my condition. I called my insurance company to confirm that the necessary care would be covered for me with little to no out of pocket cost at the facility that the specialist recommended, it is a fully covered benefit of my insurance with only minimal copay/deductible amounts due from me, the patient.
I did receive medical services at this facility with a competent doctor, nice nurses and professional staff. The claim was billed to my insurance. My insurance company processed the claim according to my benefits and said "we did not pay all or some of this claim... but you are not responsible to pay." Since I have experience with insurance companies, due to my own personal long and complicated medical history, I viewed the statement from the insurance company and filed it because the denial reasoning is supposed to be interpreted by the provider as correct the claim and resubmit if you think this should be paid according to your contract with us or write it off if you know that you're not supposed to get paid for this service.
Fast forward six (6) months from the date of service and this account is showing on my credit report. I called Medicredit. I wrote Medicredit. I called the hospital. All with no effective results. I have been given answers like the claim is still under review (4 months later) or the person that was working on your issue is no longer in that area. I called my insurance, and they confirmed that there had been no new claim activity and that based on the information submitted, I am not financially responsible for the amount Medicredit is aggressively trying to collect from me. This company is calling me, sending me letters and adversely affecting my ability to navigate the financial world, for a bill I don't owe. I have now written the hospital and all credit bureaus about this extraordinary collection activity for a bill that is not my responsibility. I am frustrated, my credit is negatively impacted and I'm paying higher interest rates because no one is resolving the issue.
Reviewed June 21, 2017
Every representative that I spoke to couldn't wait to get off the phone and didn't want to help me with my situation at all. I had 7 years of information to relay. I have sent a dispute letter and was put on file, but never helped anything. My provider has failed to submit a claim and instead sent it to collections. Blue Cross Blue Shield has been trying to call the collection agency for months and Medicredit has chosen to ignore all their phone calls. The insurance company wants to pay this bill, but Medicredit can't seem to figure out how to get the payment with the insurance company. Medicredit wants a payment and BCBS wants to pay, but it is still unresolved. How ridiculous is this. Because of this incompetency, my credit score suffers.
Reviewed April 6, 2017
My son's doctor double billed my insurance agency, the insurance company paid the bill and declined the second bill. The doctor's office had talked with me and verified they were paid. 5 months later I start receiving calls from Medicredit about the bill. I had my insurance company talk with them and proved the bill was paid. Now they have put the bill on my credit report. How can they get away with this information. I luckily have my insurance company to back it all up with paperwork. Yet this is ruining my credit score and reputation on paying my bills. Can you sue the company for filing false information on your credit report?
Reviewed March 23, 2017
In an attempt to pay a collections account for Spartanburg Regional Medical Center I was charged an additional $4.95 for third party processing which MEDICREDIT, INC did not tell me about, nor do it state this information on any of the bills they have sent me. I called the company back, explained what happened, that I wasn't informed and the rude CSR asked what I wanted to be done. I have a $4000 medical bill for SRMC center that they broke up into 3 accounts. Three accounts that they continue to report to credit agencies to keep negative marks on your credit but when I called it was one balance. Something need to be done with them ASAP! My $4.95 still haven't been put back in my account. I shouldn't have to pay for the negligence of this company not telling me about third party charging on a recorded call supposedly or for SRMC using them to collect debts!
Medicredit Corp Company Information
- Company Name:
- Medicredit Corp
- Website:
- medicreditcorp.com