Enhanced Recovery Company Reviews

I recently closed my account with Spectrum (formerly Time Warner) as I will be living overseas for the next 12 months. I finally received my final statement from Spectrum, which noted that I owe a whopping total of $20 (I already returned my wireless router). Nevertheless, the only statement I received from them included a menacing message about my account being in "collections" for nonpayment. I promptly called Spectrum to speak with a customer care rep. The representative kindly informed me that my account was not in collections and that the threatening message was "automatically generated" on the company's print-outs. Satisfied, but perturbed, I stopped thinking about it.

So after like 6 years of not having Sprint and they're almost off my report I get a call 2 weeks ago from them. The guy was super nice with me and understanding. Well I get a call today and the dude is a straight up ** telling me I have to pay something soon or the amount will go up. I told him I don't have money to and it's reasons why and I prefer not to talk about it as it is family issues and not some bill collectors business as if they'd care anyways. But he proceeded to tell me I have to put a card on file so they can take their money to pay Sprint. Do I have a legal job, how many hours I work a week and how much I make a week, can I afford $500 down and $300 a month for 3 months plus interest that they will add after the first $500 payment. For me to make sure I pay it or I'll never make it in like anywhere and crap like seriously?

ERC is collecting on my AT&T internet account. I'm confused because of the amount they are asking for. When I called to set up the internet through them, they told me the total price for the first month plus installation would be $160. That included the installation. They said I get a discount because I was a new customer. So, I agreed because the payments would be reasonable and I would have unlimited access and the price would be the same.

This company fraudulently used my information to place a 250$ collection in my report. As a result my credit has suffered 25+ points and there is no evidence from this company as to where this debt originated from. This is a scam. I understand collections is a business but this company is fraudulent and they are violating several FDCPA laws, negligence, so on and so forth. I strongly urge everyone to join as a class to sue this company.

The ERC don't care who or how bad they screw someone's credit up! I'm looking at my report right now and ERC has me owing $569 and also $706 both reported on 1/21/2017 but opened 02/07/2013. Now the only phone service I have used is prepaid because I never had the credit to get contract service and when I found out that T-Mobile was one of the companies that used ERC for collections I called T-Mobile whom I had been a prepaid customer with since 1998 while they were a small company called Powertel and then VoiceStream then they became T-Mobile and service got worse. Anyway I was told I did not call them and tell them I had switched or stopped my service on my PREPAID phone. I ask the man with the accent, if T-Mobile thought that maybe the reason I didn't buy more time.

Fraudulent claim. ERC left me a message on my office phone to state that they are attempting to collect a debt of $619.38, for Charter Communications for service at my rental address, which is in Florida. The supposedly person who opened this account in my name had my personal information. When I asked them to verify my personal information, they could not provide it to me. ERC informed me they will mail me a Fraud Form to take to the police station to file a report.

My sister received a bill for over $800 for an AT&T account that was delinquent. She has never used AT&T, has no credit, and is only 19. I called AT&T on her behalf and they said the account went delinquent in 2012 when she would have been 14. They could not give me any info on the account citing privacy reasons and they wouldn't give any info to my sister either stating the same. I called ERC, and they refused to give me any info and when my sister went on the phone, they hung up. We will most definitely be calling a lawyer.

In 2014, I notice a bill on my credit so when I called, they told me I owe AT&T, which I remember the bill and I knew one day they would put it on my credit for $102. So I called and settled an amount with them and paid it. After several months pass, I notice it was still on my credit and they told me they would remove it. So I called AT&T collections and they said they do not see a bill for that amount. So today tried to called Enhanced Recovery Corp. and googled them and the building is close down, so how do I get this off my credit?

Fraudulent charge from fivr.com over PayPal Credit. Received call regarding unpaid debt. They had my old California address, but my current NY phone number (We've lived here for 15 years). I explained that I didn't understand what was going on and through our exchange we both came to the conclusion that the charge had been fraudulently made. They had an unknown gmail address for me, that I had never created. ERC was nice once they realized that I was simply trying to determine what had happened.

ERC sent me a collection letter a few months ago in regard to Comcast. I do not, nor ever have, lived in an area serviced by Comcast. I called them and they quickly discovered I was not the Debbie ** they were looking for. They assured me this wouldn't impact my credit and they would correct their files. Instead, they reported me to Transunion, Experian and Equifax and my bank alerted me today that my credit rating had dropped and that a derogatory report was showing on my credit report. It was Enhanced Recovery Company. Now, I have to take time to write all 3 credit reporting agencies, along with ERC to get this corrected. I wish someone would just do their job correctly for a change.

A few days ago, I was checking my credit report and it appeared that I owe ERC $715, and they supposedly got the debt from Sprint. I called Sprint because I had an account with them before I transferred to Boost Mobile. The last bill I got from Sprint marked $0.00. When I called Sprint informed me they didn't transfer my account to a debt collector. What a crock... Seems like anyone can add derogatory items onto credit reports. I will not pay ERC $715 dollars and nobody knows where that came from. I think debt collection agencies need to research consumers before purchasing debts.

I checked my credit report and found this company had put a collection notice on my report! Apparently it's from Dish Network. I canceled my service with Dish years ago and return all equipment. Never heard from them again. So why do I owe $32 to ERC? I'm so mad! I will not pay a bill that I have never received from Dish. Why would I? I want this off my credit report!

They are claiming I owe a debt AFTER I ported my and my daughter's phones out, I am a victim of cyber bullying, mail theft and Microsoft accounts that have been shut down, two in past year because of fraud. I can't prove who is doing what. These cell phone companies are scamming people. It must be a money maker when you try to keep you phone number you've had for 15 years and port it out. I'm going back to a land line or better yet, tin can and string, lol.

I randomly pulled my credit to find I had a collection from Time Warner. I vaguely recall canceling the service when I switched to AT&T in 2012-ish. ERC alleges I owe 164.07 and they said my last payment to TWC was $161.44. First and foremost, I would never ignore a bill. My credit is important to me. Secondly, TWC never billed me for the alleged "164.07" nor did I ever receive anything from a collection agency. I think TWC actually does this on purpose to people. Or it's ERC... I know of quite a few people that have TWC collections for no reason and since it was 2012, I have no records... my faux pas.

Enhanced Recovery has called me twice this month, Nov to Dec 2016, but today they misidentified themselves as Enhanced Resource Center. They are calling about a T-MOBILE bill I've never owed from 2012. T-MOBILE has admittedly billed me in error but this continues. It's not on my credit report so not sure why this company thinks I'm going to pay $89. I never will.

I was informed by Credit Karma that I had a new collections account and when I went looking it appears that it is this ERC people. They are trying to collect on the behalf of TMobile. I will say that I did have an account with TMobile back in the day and I ported over my phone number about a year and a half ago. When I did the porting I contacted TMobile and talked with them about what I owed and what I was doing. TMobile talked to my new company and myself and the representative from TMobile told both of us that I owed nothing and I was completely caught up on my bill. The representative also told us that I was probably going to be getting a refund.

This company ERC reported a false report to the credit companies Experian and Equifax without submitting a social security number. The report was placed on my records. They did not identify the correct person. When I call they wanted to steal my identity. I have disputed the report, but how can I get help to report this company practice and stop them from stealing people's identity. The account number is **. It from DirecTV in Minnesota, which I never lived and never had DirecTV.

ERC has been informed by me personally that no one who owes them owns this phone or is associated to me in any way. At least 6 times I have told them, both verbally and on their automated system. Nothing changes, they just keep calling. Federal communications commission!!! Please do your job and restrain these jerks. Today the operator was named Tanya **. She is one of many erc cads I have asked not to call. I doubt that they will stop calling. Maybe a class action lawsuit is in order.

I moved from an old apartment in 2014 and paid my final TWC bill. All of a sudden on 09/2016 I get an alert from Equifax that I have a collection on my report!!! I never received a bill via mail or a call whatsoever. They were sending this mail to another address which I have never resided at. I contacted TWC and they stated account is closed. There is a zero balance. I requested multiple deletion letters by fax and mail and NONE WERE RECEIVED. Every rep tells you something different. I spoke with Nikki ** at the President's Office and she kept claiming they are disputing it or deleting it.

I got a letter claiming I owed money for a phone account I'd paid and closed three years ago, and then found that my credit report had been damaged by ERC's reporting this alleged debt without notifying me, and without even verifying the debt, since the date of last payment is not even listed.

I was first contacted by this agency by phone. When I offered my attorney's name and phone #- the representative hung up. I did contact them via my credit monitoring company. I spoke with a supervisor who tried to get me to admit to the debt. I repeatedly stated that I just needed information. The supervisor seemed to be nice enough. Told him I was disputing it. They agreed not to contact me again while the debt was being validated. Instead of validating it, they did a hard pull of my credit thus lowering my score, among other things. I have contacted an attorney, and will seek redress.

This company continues to call our business line. Months have gone by and I call them and ask them to remove our number. They never remove our number and keep calling!

ERC has called house on numerous occasions being very rude and requesting payment on a bill to TIME WARNER CABLE from 2012... requesting credit card information... then and immediately... called TWC and they said I have been a customer for over 19 years and DO NOT HAVE a past due bill. The account number that ERC referred to is not valid. I since then have sent a letter to ERC requesting all information they have.... to show a lawyer.

I have read others comments and have had issues dealing with ERC as well. I have sent letters to the CRA's and directly to ERC. No problem with Experian. They removed the negative tradeline immediately but I have had a heck of a time with Equifax. They investigated and reinvestigated and came back to me that they have verified the debt and confirmed it belongs to me. I contacted them to request their method of verification and was told that ERC has confirmed my name and social security number. What a bunch of crap. They suggested that I once again contact ERC. I have sent several letters, all certified, return receipt, to ERC to validate this debt and have received no response whatsoever.

I received a call from this company, then they demanded that I verify who I was by giving them my personal information. When I refused because I have no idea who this is they continued to demand my personal information. The continued that "We are trying to collect a debt." "Ok you are trying to collect a debt from Verizon, yet you expect me to give you my social security number, birth date and address, yet you cannot tell me who you are and why you are calling me." I hung up. Since then they call my job. They don't ask for anyone just expect that you must be the person they want. I hang up. I am not giving out information to all sundry just because you say you are ERC. I don't know you at all.

I had been with Verizon Wireless for years and decided to cancel to go to T-Mobile. T-Mobile had a promo to pay your ETF's and all I needed to do was show proof I paid them off then I'd get reimbursed. I did that and T-Mobile reimbursed me. ERC is stating that VZ Wireless is claiming I owe them ETF's yet VZ has no record of it. They call demanding me to provide them with personal info. I told them "wrong #" and she spewed such filth towards me that I hung up and blocked the call.

Creditor refused payment for the balance in full twice. Called in, gave the company the account number wanting to pay the account, rep refused payment. Asked for a supervisor, he also refused payment. Apparently they have no interest in accepting payments. Sadly the account is less than $5.

I have received calls from 805-366-4903 that seems to be ERC, and after reading the comments here, the only thing I realize that this has maybe to do with T-Mobile balance that appears in my credit record. I had a 2-years contract with them and stopped paying after the contract ended. I was surprised with my records but did anything to change it because I am tired with this kind of callings that never ends.

I was contacted by ERC in late October 2015. They claimed I owed money on a AT&T cell phone bill from 3 years ago. I listened carefully to the collector on the phone. I did not admit or deny the bill and I did not make a promise to pay or entertain a settlement offer. I was with AT&T for over 4 years--they robbed me each month for their service when my contract was over. It was over. I did not renew. This was in 2012.

I received physical mail from Enhanced Recovery Corporation saying I had a bill from ATT that was unpaid. I didn't see that from ATT but decided to pay anyway because I'm stupid. They charged a premium on top of that but guaranteed it wouldn't show up on credit. It showed up on credit and I'm currently disputing it.

I owed AT&T a cancellation fee of $254 and some change. ERC offered a settlement of 114.52 because I've been putting it off for so long. I finally decided to pay it at the lowest price. Their system has it as being settled but AT&T hadn't received a thing. It's going on about a month now and I'm over it would. So glad I'm young enough to see this now... I'll never pay another collection agency again.

My credit card was virtually stolen 2 months ago. The bank unbeknownst to me shut down the account. All accounts with auto pays were shut down. I have been paying for my original AOL dial up service for 15 years (I know, I know!). I never use my AOL account, I have a free account with someone else. I happened to look at the mail the other day (there is 10's of thousands of junk emails) and there was an email from "AOL" failed payment notification. It says that I owe $36.99 and to call their "AOL member services team".

A few days ago, I was checking my credit report and it appeared that I owe ERC $2,640, and they supposedly got the debt from Sprint. I called Sprint because I had an account with them and then I transfer to T-Mobile. The last bill I got from Sprint marked $0.00 and I called them and they say they did not transfer my account to any debt collector. TransUnion started an investigation because the debt is affecting my credit score, so I hope everything is solved. If the debt doesn't disappear ERC has to respond, because I won't be able to pay 2,640 dollars and nobody knows where that came from.

As I was checking my credit report I noticed that an account was in collection. ERC apparently was reporting that Comcast Cable had turned over an account to them for collection for 481.00 in July 2015. Apparently account was opened with Comcast in 2012. I attempted to contact ERC and got the runaround. No one can find my account. Comcast can't tell me anything saying it was turned over to ERC. I have not ever had a Comcast account and can't even get Comcast in my area yet it is now on my credit report. What a crock... Seems like anyone can add anything onto credit report then we play heck getting it fixed. I will not pay ERC for an account that is not mine. I think they all need to check out who they do business with and then check out social security numbers and addresses before trying to collect on a debt.

I noticed I had a mark on my credit report due to a T-mobile debt that I owed. I received a phone call from this agency and they said I owed more than what was reported (agency fees). I advised I wasn't going to be paying those fees or any fees associated to processing my payments (I'm in debt collections myself). I know how this game works. They agreed and now I'm paid in full.

They claimed they represent Comcast Cable for an outstanding balance of $114.62. Comcast had Credit Management, LP tried to collect in 2014. Comcast could not provide a detailed calling record for long distance calls Comcast claimed was made from my phone. Credit Management reviewed the case and decided to discontinue the collection effort. Enhanced Recovery just sent me a collection notice and they did not even have my correct name. They also tried calling me.

I called and requested copy of account with this company. Was told they purchased the account from T-Mobile, a company that I do not owe a debt. I called T-Mobile. Their records show account is paid and they have no record of the debt. I called Enhanced Recovery back and was told by Enhanced Recovery that they would report monthly until I paid them the amount they reported to the credit bureaus. I disputed the claim in July. The debt was reported again in August. This is extortion.

Hi my name is Ariel **. This company reported an acct. from Comcast that I owe $339 which I don't owe at all. I did have an acct. in Comcast and they have ask me to return the equipments which I did and paid off all balance when I close my account with them. Then I saw this on my credit report - the only account showing on collections which I tried to take care of my credit. I never had any other account on collections. On top of that this company never heard and they never tried to contact me. I never receive any mail or calls regarding this acct.

I called to pay my debt for $60 and they could not find it. I called Comcast to pay it and they said my account has been paid in full and that I have no balance. Do I get this off my credit report? Any suggestions would be greatly appreciated.

I made Enhanced Recovery aware 05/19/2015 that I do not owe a balance with them for DirecTV. According to representative George ** he would stop all contact, have their records updated. On 08/6/2015, I receive an credit alert that Enhanced Recovery placed this account/Balance owed on my credit report. I called and spoke with manager (Wendy **) who was very rude and refused to let me explain to her that this account was settled. As I was attempting to give her the information she kept interrupting stating "no... no... no." I conference in DirecTV to inform her the original balance owed and the account had been settled on back in march 2015. She never apologized for their/Her negligence. This company is rude and needs to be investigated. All of my calls are recorded just like theirs for proof of their negligence. They need to be shut down.

Received a collection bill for $800 with Comcast for a relative at my address (relative occasionally uses my address because he is in assisted living, but has never lived with me). This relative has never had Comcast, nor have I, nor is it available in our area. Also spelled his name incorrectly. Out and out thieves.

This company showed up on my credit report out of nowhere. I do not have Time Warner cable and have not had it for 10 years and I paid off whatever was owed to them. This is the only derogatory mark I have on my report. It is annoying. There are several complaints on this company. There has to be something that can be done!

Have a 522.00 debt from Comcast that was left over from my divorce 5 years ago (ex was court ordered to pay it and he didn't), I didn't know it was still around until I went to get pre-qualified to buy a house in March of this year and found out it had first been reported last October (weirdly enough ERC has it listed as a "loan"). Called ERC and got nowhere. My attempts to validate the debt got me nowhere fast, my attempts to make payment went nowhere. The last rep I talked to was adamant that I give her my social security information, full name, date of birth and bank account information (routing number included) before they would do anything. I, of course refused. No one has free rein with my bank account or personal information. NO ONE. When I refused she stated the call was over and hung up.

I am cleaning up my credit. I called ERC since they have an AT&T bill, supposedly. I asked the woman could she send out a bill for my records and that I would start reconciling this. She had the nerve to tell me if I sent a check to CALL them FIRST... Why would I or anyone call prior to sending a payment? Perhaps because they are factious! Glad I read these reviews, I will NOT be sending any payment their way. I'll call AT&T and send it to them directly instead.

First we have never had Comcast ever and now this company has put in our credit. We owe $300.00 to them. They are not able to find the original billing and do not know why it got reported to them and how did the reporting. Plus we did have a balance owed on an AT&T bill for $42.. and we paid after finding it on our credit but this company never removed it at all! So we contacted them and promised they would take care of it and they did not do it. So how can we fix all of this? We feel like we are being bullied by Comcast and AT&T.... Need help anyone.

I'm not sure why my cell phone is being harassed by this ERC. They give you a 1800-501-7454 number, but they call you from a local number. This is a major ploy considering that this state has a do not call registry years ago. It's been 8 years since I moved to my new place. I'm not even going to respond to the BS and bullying on phone. Who knows what BS they brought. My debits have been paid in full. They won't take it off my credit reports. If it's Verizon debit it was paid off. I have a Verizon account now. I haven't had a credit card since 16 to 18 yrs old from 1980 to 84. I don't believe in credit card because my ex husband left me with all the bills.

I had a balance from AT&T and received a settlement letter. I paid the balance due to settle and now Enhanced Recovery has no documentation of the payment 3 years later and will not remove the balance from my credit report.

Enhanced Recovery collection is reporting on my credit reports a bill, that has been on my credit reports on and off for over 20 YEARS. The account # first appeared on my credit report in November 1993 with Credit Bureau of Col. It was then sold to Park Dansan and re-reported with account # in June of 2000. It was then sold to CBC's and re-reported with account # in May 2001. It was then sold to NCO FIN/99 and re-reported with account # in Jan 2005. It was then sold to Afni Inc. and re-reported with account # in Jan 2011. It was then sold to I.C. Systems Inc. and re-reported with account # in July 2011.

I have paid the debt. It is still being reported as open. I have called many times. We are way past the 45 days Mark so fix it.

I owed $152. I called & paid 1/2 2 weeks ago to keep off credit. I was told as long as I paid other half by July 15, 2015 the debt would stay off of my credit. Today it was reported to credit bureaus. I called them & asked them to pull recordings. They said there may be an error getting the recording. And that even if I pay the $50 they will keep on my credit. Even though I was promised it would never go on which again was recorded by the agent. Do not trust this agency.

They call my place of work every day at the same time. I have dealt with debt collectors before and for one, it's always a real person calling. And it sounds really dumb to call with an automatic message and have a person that owes a debt have to "work" by calling a different number with a reference number to deal with your debt. No, a real debt collect is going to call you with a real person behind it and deal with you as soon as you answer the phone. People that owe debt aren't typically the kind of people that are going to jump through hoops and bounds to pay off a debt collector. Common sense is that this is a scam.

They have reported $35 for AT&T payment though I have paid them 3 times before, now I am not. I asked them to take it off from credit but after 6 months it is still shows on my record... Be aware about this kind of companies and maybe need attorney to handle the situation now.

I just checked my credit score and ENHANCED RECOVERY pops up with $45 for AT&T. I owe nothing to AT&T and when I wanted to dispute they don't give you complete detail such as a number that you need for dispute. Can somebody please tell me how can I get them off my credit report? Thank you for the help in advance.

They bought a debt that has been taken off my credit report over 7 years added 1$ to the amount and put it on as new.... lowered my score and the thing is I never owed this before...

I have already contacted my state attorney general about this and feels like I would prevail in a lawsuit against them for negligence. They insist I owe them $103 for an AT&T bill from 2009. I spoke with AT&T collections three times and each time they confirm, after searching all of their records including archives, that all my accounts were paid in full on time and I do not owe them anything. AT&T contacted them and told them to stop but they continue to push and try to collect this debt, somehow verifying it with the credit bureau every time I dispute it (over 7 times).

I tried to get them to validate a debt and after 45 days they have refused to do so. They claim that by law they cannot mail anything, which is **. By law they are required to validate a debt or remove it from your credit report.

Worst company ever, I paid a settlement in full for no reason because it was a mistake from Sprint cellphone company and it's being 2 months and still showing in my credit report as negative. Next time I will get a lawyer. You guys don't care for your customer.

I received a collection letter from Enhanced Recovery Company, LLC regarding my Verizon Wireless account and a balanced owed for $72.29. I contacted Verizon and inquired as to the debt and as to this company. First, my account had no debt and second... Verizon does not hire outside collection companies according to the recovery department with Verizon. The collection said accounts and reporting to credit agencies on a debt not owed is serious and the statutory penalties can be substantial. I would advise anyone to contact an attorney about this company and its collection activities.

So far, my only contact with this company has gone this way: I received a missed call on my new cell. When I did a Google search of the number **, the responses were that this is a cell phone belonging to someone in either Portland, Oregon or somewhere in India. So I called the number. The recording said I had called ERC Collections. Now, I am not great at geography, but I do know that Oregon, Florida and India are nowhere close to each other. This thing stinks to high heaven. My gut says this is NOT legit and I ain't buying what they are selling.

I had a bill that went into collections when I took off work after having giving birth! I paid the bill off three years ago and it's still in my credit as a negative account!

I have no new credit account for awhile and have actively been cleaning up my credit in the last few months, and yet, starting around January/February, a company called "Enhanced Recovery (Corp. or Company)" has been posting a Collection unto each of my three bureau reports that I owe $122 for COMCAST CABLE. This is really pissing me off, because #1, it is NOT my account- I live in Los Angeles, California. We DO NOT EVEN HAVE COMCAST CABLE as an option here!! I used to live in Michigan and I remember Comcast being offered there, but there is no possible way that this account belongs to me, and I can prove it!!

I had a Verizon account that went to collection when I racked up a bill of $245. First month I saw the bill, it was about $125, it was for a mifi data service. I was few years younger than now and didn't knew anything about credit score and that it will eventually have a bad impact of my credit score, and I got phone calls from this ERC every day and sometimes multiple times a day, and I still owe for them 150 about. I looked at my credit report and was shocked to see that debt listed on my report. It dropped my score very badly, so I would like to know if erc would remove it from my credit report once I pay it in full. Does anyone know their policy? My credit scores are now one at 601, 575, 590.

Back in 2009 after my husband's death, I closed my account with DirecTV in Maine, emptied the cabin, sent their equipment back in the FedEx mailer they provided and went back to PA. I got charged with failure to return equipment, which was subsequently reversed, charged with early cancellation which was subsequently reversed, blocked which I have no children and wouldn't block but it was reversed, purchase of a movie at 63.00 which was credited back (when DVDs are 10.00 why would I ever buy a 63.00 movie?).

Sent check on March 17th 2015 to pay off debt for old Verizon in full. Check sent to address listed on credit report. Check has never cleared, contacted company switched to debt collector who informed me that I need to make payment again as they did not receive check or I sent to wrong address. It is $40 dollars for me to cancel check. They state they cannot look it up and now call daily for payment. I am unable to get anyone to help me at the agency. I need advice or help to reconcile this.

I have been trying for months to get this company removed from my credit report. My balance of 78.00 was paid in full last year, but the company keeps reporting each month to the bureaus as a collection account. I have spoken with many reps from this company, and they stated it would take up to 45 days. Well it's now been since last November. You do the math. How can I get this company to QUIT reporting, lowering my credit score. Please help!!!

They are saying 7 years ago I had a bill, and now they want to collect, I have and had no outstanding bill from Comcast ever. When I called enhanced recovery, they said Comcast handles their own collection and they just ding my credit report. This is just a false claim, and they want to make the dispute process impossible.

In 2009 I closed my AT&T internet service account in Incline Village NV. AT&T made it as difficult as possible. I sat on hold for over three hours. Finally I canceled the account through an online chat session. Over two years later I got a collection notice from a company. I wrote them letter asking them to prove the debt to me. They never reply. The company was Enhanced Recovery out of Jacksonville Florida. I spoke with a collection agent and the supervisor and was assured that this would be removed.

6 Years ago closed a Dish TV account, paid in full, sent equipment back as directed with my return address on the package. Received a collection notice from Enhanced Recovery Dec 2014. Sent certified mail dispute and no response from them to justify the claimed amount due. 60 days later a notice on all three CRA show an account in collection. I have excellent credit. Disputed with Experian and they just contact ERC and claim it is validated. I will not pay a bill just because someone sends a collection letter. The credit reporting agencies appear to be useless, after all if they do not have negative information, they are pretty much useless. Will continue to dispute this and considering taking it to local Action TV show. No response from Dish to date.

I made the mistake in helping my sister get cable service. She stuffed the cable company and never told me about this. I found out when I went to buy a car. She refused to pay this and, I know, in the end, this is my responsibility. I contacted them to try and resolve this. Believe it, or not, they haven't called me back. So now I'm buying a house and the only thing standing my way is I have to pay this off. I have no confidence this will happen since they appear to not be that interested in taking care of this. I'm just surprised I can't seem to get a resolution to this. From what I hear these companies hound you to death but it appears they have never tried to find me. Confusing. I feel like I've visited the Twilight Zone.

I wanted to know my credit and found out that time warner sent a collection agency after me. I have never been with Time Warner and just found out about this on my credit report. Enhanced Recovery Co. put a collection on my record for no apparent reason. I would like them to remove this asap.

I received a collection notice from these people dated January 14, 2015 for an alleged debt owed to Comcast. I disconnected Comcast TWO YEARS ago and paid my final bill with them. Comcast not only had my new address (where they sent my final bill), but also my cell number. I went to EHC's website and submitted a dispute with them online, then I sent them a debt verification letter via certified mail, return receipt requested. They received the first request on February 5th on their website and then received the certified letter on February 9th. On February 20 (11 days later) Credit Karma alerts me to a collection account. I had not received any debt verification from EHC. So, I dispute with the credit bureaus and pretty much get nowhere. I had to file a complaint with the Consumer Financial Protection Bureau.

My girlfriend just received a fraudulent collection letter from this company, claiming that she has an outstanding debt of $150 from a Comcast account. She closed her last Comcast account 4 years ago, paid it off, and hasn't heard from them since. It certainly appears that the "Enhanced Recovery Company" themselves are the ones perpetrating this fraud. They even spelled her name wrong. I'm astonished and disgusted that a company like this can exist without its people going to prison. I have a feeling this will go away when she "disputes the validity", as they say.

I called this company for a comcast cable bill that was sent to collections so I called and spoke with a Tony ** and john ** in the customer service dept. I was informed my balance was 250.00 so I sent them their 250.00 but when I called today, they told me the balance was 250.06 and that they couldn't adjust off the 06 cents and they wouldn't send me a letter stating paid in full. What a joke of a company. By the way the ceo is mark sharim and the president of the company is Pam brown, believe me I'll be contacting them both.

This company sent me a settlement opportunity letter. It says that I thousands of dollars to Verizon Wireless. I have never even had a Verizon wireless account. It's clearly a scam. I don't understand how this is legal and how this company is still allowed to operate. The fact that corporations such as Verizon and AT&T deal with them shows how corrupt they are as well.

Check my credit reports and I have perfect credit with nothing in collections. So I finally answered it, they wanted to speak to a person who I have no clue who they are. They were very stern and demanded to speak with them. I told them that I don't know the person and please not to call back. Ever since I answered that call, now they every hour...lol, what losers.

We just received an invoice out of the blue for an old AT&T account that we never even had. We pay our bills on time and never even received a bill from AT&T that was outstanding nor for this phone #. I assume this is fraud.

I got a letter 2 days ago dated December 29th, stating that my PayPal Credit account is delinquent. This is an issue I have previously worked out WITH PAYPAL. The letter states I have to pay $177 by the 23rd in order to keep my account active (I didn't receive this "notice" until the 19th). I have called the number listed on the top of the letter, and it rings once and says the line is busy. I called the number provided on the top of the website and it also rings once and says the line is busy. I hit the contact tab and called the sales number, which rang and a recorded menu picks up. First I hit 0 for an operator and it rang then hung up on me. 2 seconds later I called the number again and this time hit 3 to call about my account and got hung up on again. There is obviously no way to get a hold of these people. Seems like a game.

Focus Point: Use the Consumer Financial Protection Bureau when dealing with debt collectors who do not validate debts in 30 days. My issue: I checked my credit reports and found a collection entry for $400 placed by Enhanced Recovery Corporation. I sent off a DV letter, certified and signature required. 30+ days later no response. I sent a letter to TU and EXP with my findings and disputed the $400. TransUnion deleted the trade line and Experian did not. Experian claimed the trade line to be 'verified.'

I just discovered that AT&T uses debtor collector, Enhanced Debt Collector. I never knew why my final payment to AT&T in 2013 ended up with this debtor collector. After paying the final bill to AT&T I never heard from them again until I got a call from debt collector based in Fort Worth, TX, from whom I never heard from again until Enhanced Debt Collector called trying to collect the exact amount that I had paid AT&T. AT&T or its many debt collectors are not crediting what's paid them and continuously harass debtors of paid debts. No wonder even commercials are calling out AT&T for its worse service but it is in collusion with the worse debt collectors.

I have received a couple of notices for $840 charges with ATT that are claimed to be overdue. I have had cell phone services with ATT since 2004 and my account has always been in good standing. I have had no other accounts with ATT. The account number differs from my actual account number. I spoke with ATT representative and he concurred that my account was current and that the ERC account number was not valid. He had me send a copy of the collection notice to their fraud department via email. I never received a response from their fraud department. Today I accessed my credit account and ERC is listed as a delinquent account on all three major credit reporting bureaus. I have filed a dispute and intend to follow up with ATT again. My credit history is otherwise spotless.

Do not continue to try and work with this company. If you've come here, you've realized they are probably not a legitimate company. I myself received a letter for an account that was an error by my cable company. This account is still active and I confirmed with the cable company that there never was a debt collection notice. I suggest you report this incident with the Federal Trade Commission, as well as the Consumer Financial Protection Bureau. This company needs to be legally investigated. Looks like they have been creating fraud for over a year now.

The incompetent buffoons at Enhanced Recovery reported a old disputed Comcast account of $65 without making a honest diligent attempt to contact me at my last known address. Thereby denying me the opportunity to settle this disputed nuisance collection account. They claim they were given the wrong address. When in fact I still live at the same where I closed this disputed account with Comcast. Which address did they try to contact me at? The address where I lived when I was in third grade?

Showed up on my credit report. Listed with no explanation as to what it could be...

I paid my debt quickly and upheld my end of the bargain. Yet when I looked at my credit report, the Enhance Recovery Corporation is still listing my account as "IN COLLECTION". When I called to request that they remove the item from credit report, the representative said they will categorically deny any requests to remove items from credit reports even though it is in their power to do so. They choose not to.

I received a letter from this company addressed to my son. He hasn't lived at his address for 7 years. It is a debt collection notice for a cable company that he had an account with which was closed over a year ago. I called the cable company and I was told told the account was closed and there is no balance and it had not gone into debt collection. Glad I didn't send them a check for $100.

Class action I'm in. Create a Gmail account and put it up for anyone interested. It seems like they just send mail out to everyone with the same name trying to get paid from anyone. Who knows how many times they are getting paid on same bill. They had last 4 of SS# and completely wrong. It was for a Comcast bill that is not even servicing our area.

This collections agency has been calling me to collect a bill from somebody else. They have apparently cross-referenced the phone number I have had for 18 years with the address of the home I bought 2 years ago. I bought the home REO from the bank, and apparently this debtor lived here previously. They will not stop. IS ANYONE WITH SIMILAR EXPERIENCE INTERESTED IN STARTING A CLASS ACTION? I will coordinate with an attorney to represent us all. Just need to have similar circumstances, where you are not the debtor.

This company has been calling my home on a weekly basis for the past year attempting to make a collection on somebody else that does not and has not ever lived at our address with our current number. I have repeatedly told them that they have the wrong number and they have told me each time that they will take our number off their list, to no avail. I have explained that repeated calls for this long can be considered harassment and I received another call from them after receiving two today that I would be contacting the Jacksonville, FL police and filing a complaint.

I have no clue who these people are and somehow they got my number at work and started harassing me. I have asked them to stop calling me at work and mail something to me as to what they want but have not heard from them.

After receiving numerous calls at all hours and noticing the number on a collection notice, I did some research and found out these people are attempting to collect on a closed and paid in full checking account with Wells Fargo over two years ago. Come Monday morning, I'm calling the bank to verify the closed account that was paid at the branch and signed as paid and closed. The next step will be a lawsuit along with the bank and the credit bureaus!!!!

I have close to perfect credit. All of a sudden while applying to an apt saw they put a collection account in Dec 2013, NEVER contacted me as required by law. And it's not even MY account. Will get it off or will sue them. Report them to FCRA. Class action is the only way to teach these people.

A five-year-old telephone charge that came about as a result of a telephone contract that AT&T refused to rescind. Enhanced bought the paper February 2014 and immediately reported the charge as a collection, in the process dropping my credit score 100 points. I learned of this action in March of 2014 after this reported collection had reduced my credit score. Now this company calls me 6 days a week at 08:30 with threats.

July last year got collection notice from ERC saying I had a past due on a AT&T account from 2 years ago that had been turned over. I told them that it's strange that I have added phones and have renewed contract with AT&T and they have never said anything about past due. I called AT&T and then I submitted a rebuttal and it was taken off credit report, then December 9, 2013 they send another letter wanting the same amount. I called and rude person I talked to said nothing showed on computer. I told him the reference number of the letter that stated they had taken off credit report and he said he had no way to verify and I had to pay. Just checked my credit report and is still on there, except instead of $1309 they say its only $73. Its actually zero. They refuse to remove it.

Checked credit report. Found account in collection with them. I asked and was assured that upon receipt of payment it would be deleted from my credit report. They lied. They are deceitful. They accepted the payment under false pretenses and never deleted it from my credit report. Listen closely. If you pay an old debt and it's not deleted it may show paid satisfactory but is still hurting your credit score. The only way to boost your credit score is for the negative item to be removed. Paid satisfactory after being negative does very little to help your credit score.

Also guys, do not trust if you got a collections phone calls with a heavy Indian accent claiming to be from I.C.SYSTEM or E.R.C ( enhance recovery company) DEBT COLLECTION AGENCY. Base from Jacksonville, fl. Website: payerc.com or erccollections.com, the company in U.S is indeed legit, but please and please don't trust those agent with Indian accent (who claim to be calling from u.s. where as they were calling you from India) by giving out your cc information, you may mail in the payment to the main headquarters or use prepaid card. As one of their company in India, location: udyog vihar phase-IV, gurgoan under DIRECTOR: NALIN ** and Senior manager: MR.HENRY ** (real name: **) is a total fraud, they will save your credit card information, mailing add. Ssn, ph# and will then sold it out to some other company, please BEWARE.

Automated call that starts sounding like a dead call. Then a recorded voice says it is looking for a specific name and asks if you are not that person please delete the message. It does not require you to do anything to continue but then states it is Enhanced Recovery and is attempting to recover a debt. The fact that they do not confirm the person receiving the call and then discloses its collections attempts is illegal since they take no care in not disclosing such information except to the person in which they claim to be trying to collect. This is not my debt but is my phone # they are calling. Hope someone they find receives a call like this and takes them to court for such practice.

This company has attempted to collect an entirely made up debt saying they were working on behalf of AT&T. After arguing with this scum I called AT&T to report them and my state's attorney general. This is a bottom feeding company. DO NOT send them any money. DO NOT answer their calls or contact them in any way. Keep all records and file a report with your attorney general.

This company sent a bill to my husband who had just passed away a month earlier. The bill was for CenturyLink. We had NEVER had an account with CenturyLink. I called to tell them and they suggested that my husband had it previously but never told me about it. I told them I was with him for 30 years and we never had an account with CenturyLink, or had any kind of contact with them whatsoever... I also told them where to stick their bill. I believe they just got his name and address from the obits and sent him a phony bill hoping that his estate would just pay it. Fat chance.

Not only was I receiving multiple phone calls from a number I did not recognize, but they even managed to harass my elderly parents on their home phone over the July 4th holiday. If that weren't enough, they even mailed a collection statement to me with a vendor/creditor name and account number from another state. Problem: I never in my life had an association with the creditor listed. I don't know how ERC managed to get my address and phone number, but they apparently failed to research the account prior to targeting me. A simple Google search clearly shows it's not my account.

Unfortunately, since we moved in 2011, we were given a new phone # that apparently had been used as contact # for Sherry **. Since April of 2011, I have continued to receive harassing automated collection calls from Enhanced Recovery at 800 496-0748. The message advises you to ignore if you are not the intended party and also doesn't give you an option to speak to a real human being. However, since the time of inception, I have received a call from three live persons who have assured me that after hearing that I am not the intended party, that this mistake would be corrected immediately. However, automated calls continue to this date.

The amount of $65.00 is no longer authorized to be withdrawn from my checking account. I received my credit report from CCS, and they showed Capital One account as a write off. This transaction has been withdrawn around the 23rd of the month. I would like to have e-mail confirmation that this matter has been taken care of.

I have received numerous phone calls for a Paul ** (not sure of spelling) reference number **. I have had this phone number for 10 years and during that time, no one with that name has lived here or even visited here. I just spent 30 minutes waiting for a customer representative so I could get these phone calls to stop. After that amount of time, I hung up.

Enhanced Recovery had two accounts turned over to them. I sent two checks to cover both accounts. In the meantime, one account, Web Bank, was turned over to another collection agency between Aug/Sept 2011. The check I wrote for the account on Sept. 1, 2011 was used to pay the AT&T Mobility account and not the Web Bank. Is it legal for them to change the information on a check? The check was presented to my bank on the 4th of Oct. 2011. Thank you.

I don't even know how this company and they got my phone number. I just got a new one, two months ago, and they were calling me within a week. It seems to be a violation of privacy. I also never have a person calling me, it's always a recording asking me to call them. It used to call every day at 8:00am but now, it calls me during work, school, dinner or whenever they feel like it. I have to keep my phone handy in case of any emergency with my daughter or family.

I have a mortgage with Wells Fargo. Wells offer me an optional product (Identify Theft) with my mortgage. I refused. Telephone calls to my home said that Enhance Recovery Company has reported me to Equifax and Experian credit.

I have told them not to call me for months, and it is over a month's bill before I cancelled my Dish TV account and I turned in all their equipment. This collection agency calls me five times a day after I told them please stop calling me, am on disability, and they continue to call and were very, very rude to me. They are immoral, illegal and unethical.

These people put a $40 collection entry on all 3 of my major credit reports. I have no idea what this money is for and I have never received any type of communication from them regarding this $40 alleged debt. I sent them a letter of request for validation of this debt on 12/30/10 via certified mail, tracking number which shows it was delivered to them on 1/3/11. I have not heard one word from them. It has been months. I would like these entries to be removed from all 3 bureaus credit reports. Obviously, they are fraudulent.

They charged me $12.95 per month for months and possibly years. When I called them in September, they agreed to refund me 3 month's worth, which they did. Then one month later, they billed me again! After getting nowhere by phone, I spoke with supervisor #**, 'Merrie', and demanded that they give me complete record of all charges made to me since the beginning! I told them to mail it to my home address and my email. We shall see.

Add to this: ESBI - Enhanced Services Billing Inc. I already called once to have it removed, but it continues to be on my bill. But AT&T also continues to add charges for a line I had disconnected three months ago. The complexity of the bill is also unacceptable. I am trying to find an alternative, so I never have to use AT&T again, but all I have found is equally complicated or cost a lot more. A waste of many hours of my time trying to get these charges removed.

My parents have been making payments on a debt that ERC obtained. They agreed on a certain amount to be paid per month-- a hardship payment; which is all they have left each month, and they now want to have more than double this. It was explained that there was $130.00 left each month and will send that amount until it is paid off.