Match.com Reviews

Is totally a lie, if I text someone the system automatically text me back pretty and accurate. Someone favorite me, I look for that person and it says that account doesn't exist. I so disappointed.

The site is filled with hackers who use people's accounts. You click on one person and then get another, or write to someone and then get back something filthy. You contact Match and they say "Thanks for the info" but it continues. There are many scammers as well trying to get you offsite to get your email address or telephone number. I complained that this site is not what I paid for, they said that they can not reimburse me since it's past 24 hrs. had passed. If they are not providing the service I paid for in good faith, then they should refund or prorate the money.

I recently tried match.com services to see what the site was like. I paid for 3 months worth of service and only used the subscription for 1 week and when I asked for a refund the company told me they did not do refunds or adjust rates so that I would only pay for one month of service. STAY AWAY, THIS COMPANY IS A RIP OFF.

I cannot believe that such a big company does not send its customers an automatic email to let them know that their subscription is almost over and that, if they do not cancel, they will be charged automatically again!!! It is OUTRAGEOUS that they will not refund me the money they debited for 6 months when my subscription ran out 3 DAYS ago!!!! Do they assume that people would remember when they subscribed? Rubbish company! I am so pissed off and will never use their service again!!!

These are the exact same guys who are on plentyoffish.com, a free dating site. Really, try match's free trial and try plenty of fish. They are the same losers I saw five years ago on plenty of fish, nobody wants them! Any new ones I saw I just asked them their first and last name and looked them up on Missouri's court records or used Jackson County's personal property tax website. Googling them works sometimes too. They are lying about their incomes, their homes, their marital status (they're married) they are felons, drunk drivers, women beaters, the doctors are malpractioners. If you go out with them they are grabby, insulting, immature, unpleasant in many ways. Really, if they were that great do you think their ex-wives would have let them go?

I signed up for Match.com last Friday (5 days ago). I spent a couple of hours setting up my profile and uploading photos. I was a little upset I had to wait for my photos to be approved but it was not a big deal. I woke up Saturday morning and my photos were still not approved. I waited till Monday thinking (even though it was ridiculous for a pay service) that maybe they don't work on the weekends. Well you can guess where this is going.... Here we are Wednesday… not 5 days since I signed up and my pictures are STILL NOT APPROVED! The Android app is constantly crashing or doing other buggy things, and from what I’ve read after the fact, you're lucky to find real paying people on the site that you can actually communicate with.

My problem (and others too) is the renewal process that takes place. Your account will be automatically renewed because they have your CC info. If you're not diligent about going into your setting and checking, you will lose. Just after sending an email to a member, I looked at my bank account and saw that they withdrew $72.00. I immediately called customer service and spoke to three different people. The 3rd was the highest I could go (escalation dept.). Because I sent ONE email after the 3-month renewal occurred, it was "impossible" to cancel and get a refund. I called within 24 hours! To be fair, if you call within 48 hours of the renewal and hadn't used the service, they may give you a refund.

I enrolled for three months on this site. I kept getting the same pages of the same prospects over and over again. I contacted Match via email to no avail. I contacted them through a rep and they cut off my conversation. This site is a scam, they take your money and don't deliver and on top of that, they insult your intelligence, telling you whatever they see fit in order not to reimburse. I have heard the same complaint from many people. Someone needs to look at this scam.

I have no idea what just happened. I signed up for a six month twenty percent code special. I took time to write an honest good profile with three decent pics. All of a sudden I was booted out, my PW no longer worked. I had also received three emails from interested men.... and wrote back one. I paid by checking account, now glad I did. I don't want them to have my CC number. No answer from CS.... other than I was placed on security alert and was told my money was being refunded. I suppose that is lucky for me. Because reading these other horror stories, maybe I avoided something much worse. I hope I don't have to come back here with a continuing saga.

I signed up on match.com for a three-month membership. I wasn't overly impressed with the website but happy with the service and product I used during that time. I however did not want to renew my membership. A few days after my membership expired I noticed a further three-month membership had been charged to my account. When I checked match.com it does state "surprised that your membership was renewed?" The fact that this is stated on their website proves that I am not the first person that this has happened to. I never received any notification via email from match that my membership was about to be re-charged. If I had I would have canceled.

They displayed $14 for 6 months and charged my credit card $90. When I called the same day they told "we can't refund the money. We want to feed our wife and kid with the money we rip from customers." They are sick animals. Don't even log in to their site.

I've signed up for Match.com for about four months. During that time I've communicated with about four different men, which went nowhere. Each time I cancelled my account, suddenly I was inundated with winks and men who allegedly liked my profile or photo. It lured me into signing up again, thinking these men were actually real. As soon as I signed back up, the winks and likes stopped. Match is a total scam, aimed at collecting money from people truly looking for a match.

What I have noticed is this: match.com allows you to sign up, fill in a profile etc for free and then allows others to send you an "email" via their site of those supposedly interested in you. Well what they do not tell you is most people on match.com are not paying subscribers and you have to have a paid subscription in order to read an email. So it entices you to pay for it so you can read an email but the person at the other end cannot read your reply. In other words the system is set up to bait you into paying then does a switch not disclosing this. So you have all these profiles on there which are not valid or not paying subscribers so in actuality you cannot talk to one another. Now I am stuck with 3 months and they will not refund because I had "replied" to a phantom sent to me.

Match.com is a complete scam!! They mislead customers into thinking that you will be billed a small amount each month but charge your card a lump sum. This is totally misleading and I would venture to say illegal. There should be a class action suit against them.

This morning I received from Match.com an email saying they update my information. Three problems: I'm not a member of Match.com, I'm not a female and I'm not the person who's information they sent me. This information includes age, email address, passwords, birth date and other personal information. This poor girl could have her life destroyed if this landed in the wrong hands. I have received dozens of responses to this girl today from guys all around. This is one way identity theft starts. To make it even worse this is the THIRD time I have received girls private information from Match.com. When is some regulatory agency going to step in and stop this???

Submitted a cancellation online the same date of the renewal and was charged 68.97 for the next 3 months. Spoke w/ c/s rep, supervisor and manager ** . No one there was willing or able to refund my charges even though they cancelled my account. DO NOT GIVE THESE PEOPLE YOUR CREDIT ACCOUNT NUMBER!

I signed up for a 1 month offer. It auto renewed without my consent. I called to cancel and they would not refund me the monthly fee. Don't they have to provide services in exchange for goods? Because I canceled their story is, the site will be available to me for the next 30 days so they won't refund me. I canceled because I do not want to use the site.

I was contacted by one scammer who wanted money. I'm not stupid and did not send any. When I found out he was a scammer I apologized for wasting his time. I did not tell him I knew. The next one who contacted me said he was in a city next to mine but would never show me pictures of the city. He told me "I" like him a lot and I told him we had a lot in common not that I liked him. I gave both of these men my phone number, when they called I could not understand due to their accents.

The site is god awful, please do not buy. You can't get a refund either. Worst customer experience ever.

Just my experience as a woman- Nothing but people without profiles or pics wanting to chat. Asking for personal contact information so they can get to know you better. Evidently the whole Army is signed up but they are all high ranking and deployed somewhere far away. Isn't that my luck.

I have recently been blocked by Match.com just 5 days after I had posted an extensive profile and was blocked after being purchasing a paid membership for 3 months which they charged me for 98 dollar. Have tried to contact their so-called customer service number and it conveniently disappeared and a notice they posted said customer service number was only available to paying customers. And that any all further contact with them had to be through email.. I asked them why they blocked me - the only unjustified and unconfirmed reports excuse was I violated their so-called terms of service. Am so annoyed with them for losing my money without any reason. They ripped me off.

I have repeatedly requested that my account be dissolved and permanently removed from Match.com. Because of my repeated requests being continually ignored, it has caused me unrepairable harm. I demand that Match.com cease and desist from using my personal information on any and all of their many dating sites and networks. I expect a return message that this message has been received. Your prompt attention to this matter is expected and will be corrected in a timely manner. Should this issue continue to be ignored, legal action will be taken accordingly and will seek monetary compensation for damages. Notice: this is the last and final warning!

I was a member since November and bought the "private" option (making my subscription price about $10 more) and would also occasionally pay for "undercover" to favorite and look at profiles without leaving a trace that I had seen them. It all started failing around 2 weeks ago. Bought "undercover" - as I had done many times - and looked at (and favorited) profiles which, afterward, stated "they can see you." The last straw was going online tonight while my profile was in "hidden" mode - where, supposedly, no one can see you and you don't come up in searches.

I tried using this company's dating site but after a year or so I decided to stop using them. Their advice to unsubscribe is simply to not use the account for a month. This I've done for well over 6 months, yet they continue to email me potential dates. I've tried the 3 alternative ways they suggest using to unsubscribe without success & continue to be inundated with possible dates.

I would not recommend match.com to any of my friends or relative for a variety of reasons that I believe are all misrepresentations made by Match in their advertisements. Match automatically charged my credit card without authorization for extended membership that I did not care to extend. When requesting refund, Match refused to refund even a portion of the unauthorized withdrawal from credit card account. Total dissatisfaction with Match.

Very expensive. You are immediately overwhelmed by fake profile contacts and phishers. They become very easy to identify, they all have basically identical scripts they seem to follow and they all have the same grammatical errors. You are drowning in them. You contact their customer service who says sorry, but you responded to one so now you cannot get a refund because you used the site. THIS SITE IS A RIPOFF - DO NOT USE IT.

After I had been in Match for two days I realized I could not figure out how to use the chat feature and when I finally talked to the call center in Honduras (only one) and excavated the call to a supervisor, he said the chat feature could not be used on any mobile devices and refused to refund my money since my account had been used. He did provide me with an address of his supervisor which I plan on using. But there were so many other complaints against Match I have also...

Total misrepresentation of their members. When you join the members totally change. Match.com also lied about how many members were in my area, matches I would expect within a 25 mile range - they only matched me with people 2 to 3 hours away from my area. They matched me with people that didn't fit the qualities I picked. Match.com also grossly exaggerated members in my area. They showed over 150 members in my area - as soon as I joined and did search only 23 members.

Match.com is borderline scam! They offered me a free upgrade that meant that my auto-renewal got re-enabled and I ended up paying even more than last month because of the upgrade. I think it comes down to me not reading well enough. Anyway I'm 100% convinced that a serious website just wouldn't do this. It's the same kind of trick they try to pull when they tell you that you have to wait 24h before disabling the auto-renewal, tricks to make you forget! I've immediately contacted the customer service that beside being polite didn't give in an inch, I tried to push even too hard for my taste but still nothing.

I will be fair..... horrible site. Sent 16 emails and got no response and were never even read even though the profiles all said they were online within last few days. Scam... Ripoff..... and as soon as my subscription expired I had emails and views..... total b.s. Will never use their site again.

I subscribed for 6-month service and decided to cancel two weeks after I started the service. I was charged the entire 6-month and they advertise: you can cancel at any time. The only catch they never tell you, yes cancel at any time but we'll keep the money regardless on when you cancel: Outrageous.

I have had an account off and on with Match.Com for almost 3 years. It has helped me meet good and bad women in person. However, It seems every time I cancel my membership. I tend to get more likes, interested, and some emails more. However, when I become a member again. It seems most of those women don't reply back to me. Checking to see if other members, men and women see this pattern? Do they have employees/bogus memberships who may send likes, fav, interested or emails. But, when you reply You don't hear from them or their account is hided?

I received a notice from my charge company that my Match.com subscription for $113.94 was renewed. I had not received a notice from Match.com that it was going to be renewed and the charge was not authorized by me. When I signed up for Match.com, I read the terms and I did not want an automatic renewal as I did not know if I would want to continue with the service. I indicated that I did not want automatic renewal. There is no way to reach these people. There is no contact information on the web site. I checked for a phone number and there is no number registered. I cancelled my subscription. The website indicated that the subscription has been cancelled but also states that it has been renewed until August of 2015.

So after seeing the commercials like 9000 times, I decided to sign up. I've tried POF and CUPID but wanted a more serious experience. I figured the high cost of the subscription ($43/month), would weed out the guys trolling for sex. Well, I guess I got my wish because after almost 600 views, I only have 6 "connections". Oh, and Match has this "top spot" scheme. You get it free for a certain amount of time, but then of course you have to pay to keep the top spot. Since I'm no longer in the top spot, I get about 2 views per day. Worst of all, I think that 95% of these guys are not subscribed and the other 5% of men (at least in Austin) have unrealistically high expectations of women because the men don't really want to commit anyway. With that being said, I'm an attractive woman. I'm no Halle Berry, but I clean up nice.

I signed up for Match.com in July 2014. My very first experience was with a fraudulent member. He was not who he said he was even with pictures, etc. I realized he was a fake when I finally spoke to him. He was off of Match in a few days and I chalked it up to experience. Since that time I had hoped to be off of the site when my 6 mths. came up. I was automatically signed up and when I called to complain that I wanted to cancel they said I had used the site and I would be unable to receive a refund for the rest of the months I did not wish to use. I had a horrible time trying to find a valid email address so I could cancel my account in writing.

I have worked in Criminal Justice for 21 years. I joined Match about 2 months ago. In that time I have uncovered 4 scammers. One asked me for 10k after intense contact of e-mail and phone but no physical contact. I have uncovered 3 stories that seem to be repeated. I tried to get Match to listen to the common stories that I heard and were confirmed by others online. They said that they warned in their "fine print" not to send money and end of story.

After going through their lengthy sign up process, I started using the site to review matches. But it turns out that you can only view the matches if you pay for a subscription. Despite their exorbitant prices, I figured that since I'm serious about trying online dating, I'll give it a shot. After subscribing, I browsed around a bit and was let down by the matches available. But I figured I'd try again the next day and hopefully see new matches.

Having just moved and unpacked financial papers, I wanted to go on Match to search my new area. Got so many error messages, I must have actually created an account for which I could recall no login info, so it would not let me complete a profile. Said I already had one! But instead of sending the access details to the email account on record--which is generally how other organizations handle this all-too-common situation--they just said I had to "use the account". In Spanish, or Chinese when I'd requested English as my language. After spending hours trying to find a way around this, I give up. I am BEYOND frustrated, with no hope of getting to speak to a human in person to get this resolved. I'm paid up for the three months' trial for a service I apparently will never get to enjoy! So, my next call will be to my ATTORNEY.

I joined match because I saw all of the attractive women in my area, but once I joined I learned that most of profiles were from women who no longer used the service and the system doesn't provide a way to contact them unless they re-actived.

I sort of joined Match.com... meaning that I didn't really subscribe, but I still got "matches" sent to my email. After a few weeks, I actually saw a few people I wanted to meet, but when I tried to do whatever it took, it was impossible. I wrote their Customer Care (which is very hard to find) and twice I got useless answers, and today I can't even find any way to tell them what is going on. I even tried re-registering by starting all over, but when I put in an email address, it rejects it. Really, really messed up business from my impression.

I joined the site a month ago and have not had one genuine man write to me. It seems that every single man who has written appears to almost be the same person. They post fake photos. They have fake profiles, which disappear when you click on them. They ask you to write to them at their private email addresses, and then send lengthy missives, filled with mis-spelled words, explaining about their jobs, usually out of the country. It is very simple, Match. DO NOT LET ANYONE POST A PROFILE WITHOUT PAYING FOR IT. That would get rid of the foreign scammers right away. I am at the point where I am suspicious of everyone and unless I can Google them and see where they live, I have to believe they are fakers. Such a waste of time and money, especially for the older woman who seems to be bait for the younger men to take advantage of.

They take money from account in devious way - their offers are descriptive. Staff are unprofessional and put to deter you from claiming your right. Staff don't wish to resolve issue but they put phone down on you to deter you. No knowledge of policy - no training but lots and am sorry to say staff are the cheap Labour who don't care. Will never be a client again. Fake profiles and dishonest way of taking money from account. Stay away.

When I first signed up with Match.com and was using it for free, I got lots of winks, emails from guys. As soon as I paid by credit card, almost everything stopped. It was like an empty ghost town. I've gotten many scammer, bogus emails. I wasted a lot of money on Match. Do yourself a favor and don't sign up on this site.

95% of the email I receive on Match.com is from fake users trying to get me to use my personal email. I received identical paragraphs of overly-flattering, trying to sound American email from multiple users. This is because Match.com encourages people to join free for 3 days so the spammers in some other country just keep grabbing a photo off the Internet and joining under many names. BEWARE!!!

Signed up for match on January 19. First week was ok, after that I noticed the profiles were fake. I would email and text, and when talk, it was all same person voice and not even white. Then i continued, I got two profiles, same pictures, different profile name. And again and again. I stopped. Waste of time, and emotionally bothersome. Then I contacted match for refund, refused to even talk to me about or, no refund, too bad was the answer. Said it's their policy. The policy would be acceptable for a true service but not for offering fake product. Then I asked for legal department, was told there is no legal department, only corporate and no phone number, only a PO box address. I like to file a law suit, as match.com is a fraudulent site.

On for 12 hours then account closed. No refund, no nothing. It's disgusting. A site that rips people off.

I lasted 2 days but knew within a few hours of starting it was a scam. Most people who contacted me were phishing. They were hundreds or even thousands of miles away. You create a profile, but Match tries to match you with people who don't even match your profile. This applies to their sister company also OurTime which I will write another complaint about. I would send people a message and sometimes get a response, but if you saw them on Chat and tried to talk to them they would not answer. It appears many people on Match are plants put there by Match themselves to suck you in. I would take their profile name and Google it and it would come up in many places. Or if you were really observant to would recognize the same face on both Match and OurTime. I doubt many women are going to spend the money to be on both sites.

I was on this for 3 months. It automatically renewed and they refused to give me my money back. Even for a one month. I never got any real feedback from any men I winked or email or "liked." I believe most of the people I tried to contact were not even members anymore. After I discontinued my membership my profile still on the account and I still receive notifications of being quote liked. That is a total misconception of what the program is. I was basically Emailing people that do not even have subscriptions which is ridiculous. The People who emailed me or try to contact me always said they were about to be done with the program as well this was their last chance to talk to me and they would give me their Personal Email with many compliments etc. They were discontinuing their membership but wanted me to contact them at their personal email.

Joined Match.com 1/29/15 for 3 months because that was the least months you could join, and like most of us, did not read the contract, and nobody does. I had joined this site just about 6 years ago and never had a problem and did meet someone, so I never thought it could have changed so badly. I agree with all the statements on here, I did not read them all, one thing I did not read was that anyone had the profile hacked into. I had mine hacked 6 times in 2 weeks, never had a notice sent to me to tell me what to do.

They are frauds. I was never contacted by anyone that was valid member.

Match.com refuses to allow you to suspend your account due to the death of a close family member. You can hide your profile or cancel but they still keep all the money. They are a heartless company with no respect for humanity.

Signed on for Match.com - thought first there was a trial period but my card got billed for an entire year when after the trial I was under the impression it was $19.99 a month, not the whole year in one lump sum. When I called less than 24 hours after signing up, they told me since I used it - they could not refund me and there was no trial period. Very bad customer service and extremely misleading.

This website weasels you into buying a subscription and then you are unable to talk to anyone unless they purchase a subscription too. DO NOT SIGN UP FOR IT. THEY REFUSE A REFUND EVEN WHEN YOU REALIZE THAT THE MAJORITY OF USERS ON THIS SITE DON'T SUBSCRIBE AND YOU CAN'T TALK TO THEM. Unfortunately I was wanting to meet someone and I fell for the scam. I'm simply writing this so no one else does. I literally had the subscription for two days. Found like two people who had subscribed and neither I was all that interested in. I deleted the account and cancelled the subscription and they refused me a refund despite the fact that the site is useless unless everyone signs up for the subscription... and most don't.

Just to give you an idea of how sketchy my match.com experience was, I'm 29 years old and my internet review v card has now finally been taken. Yes that's right, it was so bad that I honestly feel like I was tricked and these people of making millions of dollars off exploiting good people. My only intentions are to help someone else not make the same mistake I did. If I spent 50 dollars fine whatever but no I spent $200.00 (for a year and of course it's strategically priced to spend more), and I don't know about you but I'm not to happy about getting burned for that much money especially knowing how many others are also doing the same.

I've been a member on and off for almost 4 years. I've met two nice guys in all that time out of almost 200 dates. One guy I really cared about and saw him for over 3 years but he was the commitment phobe variety... and the rest were either boring or angry. I reported a lot of foreign scammers... 80% of profiles are fake or scanners. I complained enough times that the last subscription of 3 months, it was like I was black listed... 5 emails in that time from undesirable men... I tried emailing men... no response ... very weird... I can't believe they would punish someone for making fraud complaints... Went to 2 meetings a week, to none! Anyone else had that experience?

Hard working people please do not spend your money on this shady, 2 faced, backstabbing company. Let me say if you do buy a profile never buy more than 1 month. This company will take your monthly payments and cancel your profile without warning and will never ever give you an explanation for deactivating or canceling it. More importantly, I've heard complaints from many people that Match.com similar to Christian Mingle is highly unfair and a bit racist toward blacks and non white users! I think Online dating website was the worst thing that could have happen to the dating world if your looking for a loyal, honest, and good wholesome person.

I sent emails to over 170 women on Match in my area and got about 5 responses. My profile is not horrible, could use some work. I have a few great pictures of myself and I consider myself attractive. Talk about frustrating. Also, when my profile was inactive it got more views and interests than when my profile was active. I get no interests in my profile in 2 months then all of a sudden the day my account expires I get someone interested in me. It's like they sent me fake interests to try and get me to sign back up. I think they allow women who have not paid and can't send emails show that they are interested but the same feature isn't offered to men. I have had more luck with the free features on Badoo.

I applied to Match.com and my account showed I paid for the site for $42.99. I have put the information in and can't even view the site and every time I go to check a email it wants to charge me to see messages or send a reply. I want my money back but they say they will not refund me. Not right for a company to take money and not perform a service.

Don't sign up with Match.com. It will cost you hundreds per year for something that other sites honestly do better anyway. They will automatically bill your credit card every 6 months without any notification (because they buried their subscription renewal policy deep inside the terms and agreement when you sign up--even for a free trial). There was no control in the mobile application that I could find to turn off the auto-renewal either. I called to tell them not to automatically renew 6 months ago and yet it's happened again. When I received the credit charge, I called again to request a refund and full cancellation. They sent me a cancellation confirmation email this time but refused the refund because I'd "received an email" on the account.

Make sure you read the fine print!! They have a so called "helpful" feature called auto renew that they conveniently have no control over when you buy the app through your apple phone. So if you don't call after your subscription is over and cancel, it will be charged again and not month by month for the same term you originally signed up for. After being on the phone with three different people and over 30 minutes I was finally able to cancel my subscription. NOT a good experience!!!

Got a wink from some 30 something women who could have of been a model. Instructed me to text her, and interestingly she happened to be traveling to West Africa. Save your time and save your money. I didn't ante up... I would only sign up for service if you're looking to meet a young Nigerian guy, or getting conned. Be careful out there!

I joined Yahoo.Match.com last year to meet new people online. My membership was for three months membership. For the last few weeks, I have been locked out from my account. I've tried numerous times to change my password and log-in, with no success. I sent several emails to customer service, and got no response, what so ever. My membership is supposed to be active until Feb 7, 2015, but was deactivated, without explanation for at least three weeks now, and no refund was issued to me, either. I paid for a full three month membership, which was not honored by YAHOO.MATCH.COM!!!

I have been a member for nearly 6 months now after I gave up using free sites & took the plunge & I thought I would use the biggest & most likely the best. After I subscribed & started contacting people I soon realized this was all a farce. The site feels empty, the profiles are often years old & no longer in use. Mail goes unread even though they appear online. The replies I do get is about people in a relationship already & not looking or not ready to start dating & yet they are using a dating site.

I've been a loyal customer to Match.com. I have been on the site for about 5 years on and off. Today I realized that my credit card was billed after not having a recurrent charge and called customer service. I explained to the gentleman that I had had seen a charge this morning and that I needed to receive a refund due to the fact that I had opted out of the recurrent charge and that I had gotten aid off of work last week. Match.com said that because I had gotten emails on my account (which I obviously don't have control over), they couldn't refund me the monies. I am disgusted by Match.com.

I feel like this site was a scam because there was only 10 people in my area signed up on the site and if you want to talk to them forget it unless you plan to waste $50 to subscribe for 3 months. It was just a total waste of time. The only thing that is free about the site is to look at the members pages and "wink" at them.

I joined match a month ago... spent $75 for 3 month subscription. I spent many hours each day on match. Every single profile seemed fake. I would get winks and likes from people who never even viewed my profile. Many emails were sent to me each day by match stating women were interested in me. So when I sent emails to these women... none ever responded. Save your money and your time.

I signed up for the 7 day trial. Tried to cancel the very next day not even 24 hr later and they had already billed me and said that they would not refund my money. They are thieves. DO NOT BELIEVE THEM.

I signed up on Sunday, 1/28/15 and on 1/29/15 I tried to cancel. Their website and tech system is so bad that on Monday, 1/29 the button to cancel did not work. I called at 4 pm and they were closed since I am in CA and they are Dallas time zone. I called on Tuesday, 1/30 and they told me that they could not give me a refund because it was after 24 hrs. even though I DID try to cancel. THEN I thought to myself: "Maybe I should try this website anyway and 'go for it'". Well, there were more and more tech problems. I got interested men sending me emails in my inbox but when i wanted to contact them using the button EMAIL HIM NOW, nothing worked. I spent 51 minutes on the phone with a tech person, Henry who told me that I should use Explorer and not Mozilla and that I should go to Match.com website to my account to respond and not use my email. And even then, nothing worked.

On 1-31-15 I got a text from my bank asking if I charged $83.12 from a dating/escort service called Match.com. My response was an absolute NO. My wonderful bank did not let the charges go through, however how many other people get these fraudulent charges made on their accounts? Not only could these charges cause financial grievances but could actually cause emotional distress on marriages, possibly divorces. Are you, MATCH.COM going to be the ones financially physically and emotionally fixing these people's lives that you have ruined? I'm sure there are many of us out there who would like to hear your response. Oh I see below you want more money to post this. Not to worry, there are many other ways to get this grievance posted.

Match.com continued billing me 18 months after I closed the account. They refused to credit my account and stated that I never closed the account. They had me on hold for 32 minutes trying to resolve this issue. I purchased this as a gift for someone and it was used for one month! Their charges kept coming. Needless to say the person I bought the membership for never met anyone on Match. The entire experience was less than poor. My conversation with Match reference.

I signed up back in July '14 with hopes of finding someone to have a decent relationship with. After spending 5 months on the site I came to the conclusion that the site is full of women who "just want to be friends" and are not looking for a stable relationship. I decided to cancel on January 1st 2015 and went through the process of cancelling online and got a webpage stating that I cancelled. Come the "renewal" date I have a 6 month charge for use of their website. I promptly sent an email and waited for 3 days and never heard anything back. I then opened a dispute with my credit card and just within the last few days I have been charged again. Their reason was that I did not cancel my membership and I would have received an email if I had.

I immediately noticed that I was receiving false profiles. A lot of them sent an email and a text with their first message. That was a total scam, do NOT answer these with your own email or phone number. They are not real profiles! I did meet a couple of fellas, but the guy's that really interested me were not real profiles. This site is a setup to get your money from the word go!!! Horrible experience. Don't waste your time or your money here. I tried to cancel right away but they don't let you do that.

Also Match do not even have a customer complaints policy or department. Their customer services might as well not exist. I got charged £77 renewal even though I cancelled my account online. My friend was also charged the same even though she cancelled over the phone. Do a quick search online and you'll see this is happening to tens of thousands of people. Their customer services are outsourced and read/email from a script. They might as well have an auto-reply on their customer services email saying "shut up pesky customer, we don't care as long as we get your money". Ha.

I cancelled my account in the online account manager and they still billed me even though my account is disabled and I could no longer log in. What a scam. The service itself isn't bad but if I were to use it again I would get a prepaid card to avoid this ridiculous situation.

I cancelled my automatic renewal and received an email confirming this. However whereas my subscription was due to end in December, match.com have taken another payment.

Please let me say to all those people wanting to meet someone through MATCH.COM, don't waste your time or your money because I don't believe the female profiles that are on there are genuine. In 2 weeks a furnished over twenty three letters to woman within Australia, and not one reply, not even a comment. I am ex airline crew from Qantas Airways a good looking guy well educated and sincere and polite, and furnished match.com with my photos, again not one reply and not one letter from a single female. It seems very very strange, so I decided to cancel the registration and membership.

I joined without the free 1 week trial because it appeared I couldn't get the 30 % discount later if I did so I took a chance and joined for 6 months. FYI... there is a promo code you can enter to get a 30% discount. I forget what is was... you can google it but don't join. I realized within a week that it wasn't even as good as the free website Plenty of Fish... I have gotten very little attention compared to other sites & I think it's because they offer you the option of paying extra to have your profile at the top of the page... this is BS. I am a fully paid member and yet my profile is buried because others are paying to be on the top??

I re-joined after a 6 month hiatus, using my business email because I needed to update my profile due to an address change and I wanted to update pictures. Reasonable?? Well... Match put BOTH my old and new profile up which made it appear that I was being fraudulent and "fake" as one member emailed me. I called Match and all they wanted to do was argue, interrupt and get me off of the phone. DO NOT trust these vultures. All they want is your money and could care less about taking responsibility for THEIR mistake, which potentially cost me a relationship or at the very least, a friendship. Horrible customer service, won't let you talk to a supervisor and just plain rude. RUN from this site.

Absolute cheats. In the two years I was on the site, I got no relevant feedback from people. Match does automatic renewal without consulting you first meaning totally screwing up my budget. £77 was automatically taken out of my account after I had cancelled my subscription and they said it was because of a boost I had APPARENTLY clicked. Will NEVER BE USING AGAIN!

Too many creeps and scammers - I've heard of 2 other of my friends who had the exact same experience that I have had, that is, a man "favorites" me, so I thank him via the match.com email, and he quickly "falls in love with me" and tells me I have inspired him to write poetry for the first time in many years - that he has "come alive" with me. He is a businessman who soon has to go out of the country on business, and promises to keep in touch. While "out of the country," either his phone is broken, laptop is stolen, or lost, and he must have some money to replace it so he can keep contact with you. Soon that leads to more money. His words are so convincing and his story so intricate that you think it could never have been just made up. But it was, and now I am out money and emotions to a creep who never intended to even be a friend, much less a husband. I will never go on that site again, and will encourage others to avoid it like the plague.

I not only got very few opportunities to meet men but when I cancelled my account they still charged my credit card. When I questioned it, they stated that I couldn't cancel my auto renewal online and all accounts were set to be automatically renewed. Very poor business methods not to mention the poor results. I would not recommend Match to anyone.

Too many out of state requests from in beli people and untrustworthy people can not. The site is not more secure. I want my money back but is it worth the fight? Never again. What a joke. This site is along with so many more of them bad dating sites. Stay away!!!!!

1 out of 10 account is fake, they are looking for your private info, etc. Match claims that they approve every profile - not so. In addition, they decide which picture you can upload and which should be your primary photo. Do yourself a favor and get a mani/pedi for the money instead of Match.com. The worst site EVER!!

Advertised free access. They take you through a registration process which leads you to believe you will have access. Once you try to contact anyone, it moves you into a subscription and leads you to believe you may cancel at any time. I was not satisfied with the service and cancelled. When I called their automated refund number, I was told I cannot be issued a refund as I used the service. This makes no sense. Free became $200 and although I cancelled, I am not entitled to a refund of the unused balance.

Few years ago, my membership was cancelled without notifying me. I just couldn't logged in. I contacted customer service but no response. So I created another profile and paid again. Then suddenly, I couldn't logged in again. So I contacted customer service again, no response. Months later, I created another profile and paid again. Days later I couldn't logged in and no response from customer service. I felt like they just wanted my money without providing the service.

Here are a few things Match.com does that are unpleasant: they imply you will only have to pay a small monthly charge if you sign up for 2 years. It sounds inexpensive until you see that they charged hundreds of dollars to your credit card. They don't tell you this, and you don't agree to it, you find out later on your credit card statement. The searches are inaccurate. First click on auto sign off. (You can never have this permanent. You must change your settings every time). Then click on Google and put in "match". Under Match.com you will see a "search" option, click this. Then you will see that the real search and the search they let you see are two different things! You can enter a username right into the "username search" box when you are not signed in and have it say "username not found" but find the user when you are signed in!

My profile on Match was hacked into 3 weeks after joining. 120 fraudulent emails were sent from my account and a Colorado phone number and yahoo email address was given to the 120 men that were emailed. My account was blocked and I was unable to get this rectified for 3 days. A month later, my profile was copied and pasted onto another profile. At that same time, my photo was stolen and used on another profile. No apologies were given by Match and Corporate Security and I was blamed for having a weak password. My password is strong, but I went ahead and changed it.

I paid for a subscription and cannot log in. Tried resetting my password and this feature does NOT work. I sent two emails to them and have not had a reply. Do NOT waste your money on a site that won't take care of their customers. They will auto renew your subscription and there is no option to avoid this. Brutal customer service or complete lack of customer service.

Their 6 month guarantee is a scam. Don't believe them.

I announced my intention of ending my active membership under my self description and Match edited it and removed those comments obviously so that they could represent me as a viable member. This fraudulent deception and they are making me a part of their larceny...

I looked into Match and went through their specials. What I could not believe is that when I chose a special they went right to "You are charged X amount of dollars." They never said if you want this plan it will cost you X amount of dollars. I have never used a site that didn't give you the total money amount before they charged your credit account. Also I got invitations to other dating sites that knew my online screen name. It was partly my fault for being so naive about tricky sites.

I am a woman and joined match.com when I was 32 years old, hoping to find a serious relationship. However, I met men on match.com who were interested only in casual sex. Also, many lied and were in fact married. The anonymity provided by the internet creates an easy space for deceit and scams. Recently, match.com aggravated the situation by creating the "private mode" feature which allows men to use match.com in secret. Basically, men can now create hidden profiles, look at women's profiles in secret, and reveal their profiles only to the women that they want to contact. This feature allows deception and crime to happen very easily. As a female user of match.com, I felt endangered because any community policing is now impossible. I canceled my subscription right away. The private mode feature is just unacceptable. No more match.com. It is a place for prostitutes, cheating spouses, and deceitful behavior.

They seem to lump everyone together, although you specify your preferences. I thought the site was bad because I needed to become a member, but when I did, nothing changed. The customer service reps are truly a reflection of a bad company. They don't follow-up or are extremely rude.

I have been very resistant to joining online dating sites for many reasons. But after many years I finally decided to give it a try and joined Match.com. After only 10 days online, my account had been hacked. My profile was changed from being a woman to being a man. My age was changed, my username was changed and I was now seeking a woman because they changed my sex (I am a woman). I was very careful in whom I communicated within those 10 days. I never gave my name or any information about myself to anyone. I got very concerned about the security of the site. Match did send me an email alert that my account information had changed. I called them and they were extremely unhelpful. They couldn't answer how this could happen. The person kept avoiding my questions by saying, "I have restored your profile."

For anyone still thinking of joining after reading these reviews---this is how you deal with auto-renewals. When you join, and you paid with credit card, phone or visit your bank and cancel "Continuous Payment Authority" with Match.com. It's YOUR money, you control it this way. If you paid with PAYPAL---- login, click on the circle/gear icon at top (Profile). Click Payment Settings click My Pre-Approved Payments. Then find Match.com and CANCEL. It's that simple and immediate.

I thought I was paying for a service where I could find men that were looking for a fun, attractive, intelligent woman to go out with that would possibly lead to something more. I was very disappointed when it turned out to be something much different. It appears to be a scam. Attractive men message you. They throw out compliments. They ask you for your personal email address. The next day their profile is gone!

Did the usual, signed up for free. Suddenly you have a few interested in you, but you need to subscribe to see them and contact them. Learned my lesson from other sites, the minute you pay there's no more interested in you. I recommend don't waste your money.

I really regret the day I joined Match. When you haven't joined yet you get a lot of emails and winks and likes, but you can't open them. After paying, you might be lucky to get one like once every two weeks. I don't understand why do they ask you what type of person or how do you want the person to like because they sent you whatever they want and they repeat the profiles. My experience is pretty bad, I met a guy that he supposed to live in Miami and originally was from New York. I checked him on Spokeo and nothing bad came out, so we started talking, text and talking on the phone, he romances me in a very special way that it was easy to fall in love. I never met him in person and when we were about to, he suddenly have to go in a business trip to UK and he took his little girl.

I cancelled my subscription last month with Match.com. Not that I have not done this before in the last year. They "loop" you in. My current subscription is good until the end of February. But now I cannot get into my match/contacts emails because they claim I need to renew if I want to read them. No I don't and that is why I am cancelling. I tried to find a direct contact for them, apparently it's all about online nowadays. Their missed opp because I will no longer put up with their BS. And I am in the money class that can say that. This had nothing to do with money and everything to do with customer service. They don't have customer service. It is all an online gimmick!!!

I wanted the free trial so I clicked a link but when I got on to Match.com website I could not proceed without entering a charge card. I thought that it was just in case I continued my trial time but it charged my card. There was no option to get on to the site unless I entered that info. WHAT A RIPOFF!! To get you to the site and pigeonhole you into the credit card entry.

I was informed that if I joined for six months and didn't find a match I would get six months free. Found out Thursday that they took an additional 125 out of my account without approval!! They have no legal right! If I want to renew it is MY choice. Not theirs!!! How can they continue to get away with this.

At first I was suspicious because of the way pictures of women were taken. The pics seemed 'manicured' compared to Oasis. However I continued. Within days a pretty 'lady' wanted to make contact. I had to pay for membership to make contact. I'm a sucker so $50 later we are chatting. She seemed nice, gave me her email AND phone number (SMS only). All seemed good for 2 days and now no response from her. That's ok, it happens. I'm receiving lots of interest from a different state or very long distances. It doesn't seem right to me. I'm on another site and have had next to no response.

I did all the 6-month requirements to get a 6-month guarantee aka a "free 6 months" after paying over $100. I did not meet anyone I wanted a relationship with, most guys of same quality as OkCupid. Anyways, so during the free period, which only lasted 3 weeks and not 6 more months, my account got banned! I emailed them asking why and they told me the same thing and others here have reported... They won't say unless ordered by law enforcement! I did everything the site said, message at least 5 people a month, keep profile visible, etc. This is a scam!!! I will never ever recommend match to others! I was on years before and it didn’t seem this shady. Yep never ever again! They should tell you why they're banning you. Total complete BS.

I was on for 3 weeks and the only hits I got were from so called widowed guys who instantly wanted to talk in email, old obese uneducated guys, men from out of town, and guys from a different ethnic background. Very few of my daily matches were even remotely close to my profile preferences!! I canceled after 3 weeks. No more Match for me. It is a total waste of time and money!!

This experience has been frustrating and depressing. Each day they send me 24 profiles as recommendations. Basically, their program grabs 24 and throws them at me hoping something will stick. They violate my "spiritual and not religious" selection that is a "must have." There is a button on each profile called "match me with her or him" and if it is grayed out I do not meet that member's search criteria. How can they call this a recommendation? Thursday 22 of the 24 had that button grayed out and Wednesday 23 of the 24 had that button grayed out. We all know if I don't match the search criteria, the man won't respond. One day they actually send "matches" and their program rated both the way I rated the first one, though I would have rated the second differently. This program is not nearly as sophisticated as I expected. They will not under any circumstances give a refund, even though they are not keeping their part of the "contract" as far as I am concerned. I am wasting my time doing the work their program should be doing. I sent out a few emails, just for kicks, and less than 10% even bothered to respond. I did however, receive quite a few emails from members in other states. Ladies, I highly recommend you do not put your money here. It is a waste.

I started with Match.com in the middle of November. I paid about $70 for a 3 month period, within the 2nd week there, I had a person instant message me and be really forward with me. This person decided to talk about other experiences with another person that he met through the site.....in graphic detail. I stayed polite and said no thank you, but this person just gets aggressive with me and used some strong language, all because I said no to not meeting this person and not getting into a sexual encounter with this person that I've never met in my life. I immediately block this person!

Match out of the clear blue and without warning banned my profile because of a complaint they would never tell me about. The funny part is, I was not a paid member for the longest time. I paid for a 1 month membership and went through all the e-mails that collected that I couldn't read when I was not a member. I responded back to everyone with an interest or a courteous 'Good luck'.

Meeting random guys in a bar probably has better results. Between guys WAY out of the age range I'm looking for, being solicited, and men pretending to be interested in the possibility of relationship but are just playing games.... WASTE OF MONEY! I feel like I should have known better.

Most people know that shady dating sites use fake profiles as a switch and bait tactic, enticing people in with the "subscribe to read an email from someone interested in you" technique and then cutting contact immediately following this, and I'd also seen the reports of match.com doing this. Given that match.com was a well-known brand I decided to give them a whirl anyway.

I tried a membership in match.com by paying by check for a specified period of time, without an automatic renewal, which is called the "Greenleaf Clause". Some, but not all states, have outlawed the "Greenleaf Clause” from being slipped into the fine print in legal contracts. Match.com (as well as many other businesses) use this clause, which I and many others consider to be unethical. After my membership expired I have continued to receive numerous emails saying that I have been chosen by other members. This clearly indicates that match.com is using old profiles of people who are not members anymore. I consider this to be deceptive and quite dishonest. BUYERS BEWARE is as true today as ever.

I paid 3 months membership fee in September 2014, I didn't authorize auto-renew end of term, but match charged me $97.95 in December without my authorization. I notified my bank of such unauthorized charge, my bank contacted match.com to inquire the charge, but got no response. As a result, my bank charged the $97.95 back to match.com. Match's policy is the membership fee only gives additional subscriber features such as email other members, I was able to view and search other members even before my payment of membership fee. However, after my bank closed the dispute in my favor, match.com completely blocked my account associated with my email address, including TAKING AWAY non-subscriber rights such as searching/browsing other members.

Match.com creates male and female profiles with pictures of people who DO NOT exist. This behavior encourages non-members to join thinking they may have a chance to meet the person when in fact the profile is FRAUD. Some profiles are real of course, but many are not.

Match.com, Ron ** - I am a recent widow. So far from Match.com I was contacted by this by the above man. Lives in Sleepy Eye, MN. He starts out slow. You never talk to him. He texts all the time - a few e-mails. Then comes the money. First his phone is broken. Can't call. Then you are cheap because you will not send money for one. Then goes overseas to buy fabric. Now he starts depend on you for money to get the fabric. He lies, tells you he is in Love. Soon you believe it because you are compliment. He is younger and very good looking. Then he really hits you. Doesn't contact you for a while so you write a lot. Then when you are about to forget it. He starts writing again. Asking for money. I know a woman, 7,000 dollars to a man who was writing to me. Plus more. Asking me for money. This man above came from Match.com. So now where do you go any more.

Match.com is very deceiving when it comes to their 6-month guarantee. They don't mention nor do they remind you that you need to send 5 emails to other members every month in order to stay qualified for the additional 6 month guarantee. I didn't know this and sent them an email on it. Now I am waiting to hear back from them as my account is no longer a member of Match.com. Also just before your membership expires or is expired, you will see a surge of likes and emails sent to you. I don't know if these are legitimate requests but it seems like Match has an algorithm to get you to come back and subscribe again.

Twice I have received emails with claims that I have violated some terms of service. Absolutely no details are given, so I have no idea what to do if I messed up. I do not like anonymous complaints and threats to cancel my membership without a chance to respond. Anyone can write anything.

My credit card was stolen in July 2014. My membership to Match was scheduled to run out in December 2014. Match was not aware of my new credit card number so I simply let my membership expire. Well, little did I know, MasterCard supplied Match with my new CC number without my knowledge, and charged $125 for renewal!! I cannot believe that this is legal and my CC company said they will attempt to fight the charge. Basically, match has my CC number for life, and I'm not sure that there's any way I can ever stop the charges... I've cancelled the membership, but now I've got to wait six months to see if I'm surprised with another renewal fee. Lesson learned!!! Don't assume your credit card number is private. MasterCard can and will give your card number out to "large" companies without your knowledge!! I'm really pissed but hiring a lawyer is too expensive. I'm contacting the Atty General's office for help next...

I have recently been blocked by Match.com and had posted an extensive profile on there and was blocked after being a member for a week and was going to purchase a paid membership to for 6 months. Tried to contact their so-called customer service number and it conveniently disappeared and a notice they posted said customer service number was only available to paying customers. And that any and all further contact with them had to be through email. After being on their site, investigated them thoroughly and discovered that company may be engaged in criminal felony misconduct the and posting fake profiles and promoting scammers to prey on members of their internet haven. I asked them why they blocked and me - the only unjustified and unconfirmed reports excuse was I violated their so-called terms of service.

I'm a very 'diverse' person academically, & humor wise. I had sent out 100 emails+ per month. NOT BECAUSE OF THEIR GUIDELINES!! I have command of the language (BS Zoology/U. Of Wyoming '73). My language is 2 fold... 70% Cut-up humor, the rest to being an Einstein type. Not one drop of malice ever came from myself in 5+ years at Match. However, (They Claim) someone filed a complaint about excessive e-mails I sent… after all, Match 'browbeats'. Send More Emails... just like Joe Biden's 'foot-in-mouth' I must've 'rejected' her. This is my second caution, as Match held the “Sword of Damocles” over me. I've been complimented about my 'unique' compositions (emails), perhaps she was tired of being overlooked by the field. A frickin e-mail in multiple numbers SHOULD FLATTER THE RECIPIENT... And of course, Match is about saving face!

I went through the process online to cancel my Match.com subscription. I even filled out their questionnaire, explaining why I was canceling. Then they charged me $60 for a renewal. I sent them a message to ask why. They did not respond. I contacted them through their online chat. The chat kept saying that it was disconnecting. The agent told me that she could not help me. I insisted. Finally she said she was processing a refund. It was a half-hour of screwing around, plus the initial hunt for the way to cancel online. The site was OK but, after this experience, I am more motivated to pursue alternatives. I hate to be ripped off.

I have been a paid member of match.com for a year. I have not gotten many hits, views, emails, etc for months. Now that my subscription has expired, suddenly I get views and likes and have to pay the subscription to view them. Strange don't you think?

This site is full of scammers whose sole purpose is to get you off the site to obtain your personal information for hacking and give you sob stories to get the vulnerable to wire them money. Match should be doing a much better job and eliminate these profiles. Not only is the consumer not getting what they paid for but they are exposing millions of people to the possibility of being scammed and having their personal information compromised/hacked as well being defrauded out of personal funds with by way of hacking or manipulating those who are vulnerable. This is unacceptable.

My main complaint with this site is the fact that they don't adhere to what my requirements are in terms of preferences. I have tried to unsubscribe once before but keep on receiving emails from them. Trying to sign into my account - I'm informed that they cannot find my account, which I find extremely funny since I'm still bombarded with emails which makes me feel that I'm being intimidated to give in and continue being a member which will not happen. Even contacting their customer care has resulted in nothing but silence. I'm really tired of this type of harassment and want it stopped. I will most certainly not recommend them not even to my greatest enemy!

I have been on Match.com for a little over two months and am already seriously considering cancelling my account with them. I signed up for their 6-month Guarantee and the matches they have been sending me are useless. I have tried to get them to understand that the matches I get emailed to me are not even in the ballpark as far as being within the parameters that I specified in my profile. I am also receiving supposed matches that clearly specify they are looking for someone within 50 miles or less from where they live. Well, where they live is 300 or more miles from where I live. I specified that I am looking within 150 miles from here and yet they keep sending me these others. Their explanation is that I need to change my settings. Then they tell me that there are two different selection systems and that if my criteria are too narrow the system will send suggestions based on a much wider range.

First off, if you want to find someone serious, stay away from this site. Once you signed up you will instantly receive several emails from trashy girls claiming that she saw your profile very attractive and enticing. Looking at their profiles, however, looked pretty much empty with only one or two pictures. Sometimes there was no picture at all! Short introduction and most questions were unanswered basically it does not matter who you are. On the other hand, some girls wrote a long essay to win Nobel prize in literature or tell you how picky they are. Funny thing is that profiles for those girls became "hidden" several hours later and email button was disabled. It must be someone playing a badger game or aka con artist. I kept ignoring scam mails but it was really irritating me a lot.

Beware of sexy pictures sending you emails with their phone number in the email address plus "text me". They do not have profiles and when they write you it is in all small case letters, little if any punctuation, poor grammar and all talk of walking on beaches, being a great lover etc., and all they want to do is visit you. "Do you live alone?" "Do you have pets?" This scared the crap out of me. These people are trying to get your personal information and to do what God knows. I had two almost identical winks, responded to one and am now going to cancel.

Like many other commentors, I too was bombarded and pressured by Match.com to pay to subscribe. Just 3 days into my paid subscription I received an on-site email from a very attractive man - just outside my region parameters - and he quickly gave me his personal email (said he doesn't get on site often). When I emailed him back, he then was very insistent and persistent in requesting that I download Yahoo.instant messenger. He was not answering direct questions, just blah-blah about being very loving and passionate and treating a lady right...then again insisting I download Yahoo Messenger.

I did a test and signed up for several accounts with different emails and unattractive male photos to verify this fraudulent and unethical business practice. Within 24 hours of signing up, each of my accounts received a "wink" from a (too) attractive 1 photo (stock photo) female. In 2 cases it was the same female stock photo fake account. Within 2-3 hours those fake accounts were deactivated by Match. Short and sweet, SAVE YOUR MONEY. This place tries to lure you into thinking that if you pay them money, you will be able to contact these fake accounts. 5 accounts, 5 fake winks, 5 deactivated shortly thereafter accounts. TRY HARDER match.com with your overt and very obvious scam tactics. You will NEVER get my money. Onto Plenty of Fish. Keep your BS fake site.

I joined Match.com because I had heard good reviews. At first during what is termed as free trial I was constantly pressured with subscription promotions. I subscribed thinking finding a mate is worth it. The constant barrage of offers claiming to increase your chances soon you began to realize you, despite the cost and effort are getting no response. At this point notifications of interest begin coming in from girls outside my region. These come with no picture and some without even a profile allowed to email you asking for response. Each time I was given an email address to instant message them, which they could not respond but could produce pictures supposedly of themselves.

Three months ago, I paid for a three month subscription on Match.com. To be honest, about 3 days into the membership, I wasn't happy at all. Every girl I wrote to, she wasn't able to read my messages. Also, in reality, there are plenty of free dating sites that are 10 times better. The way Match has it set up, it's pure greed!! It's all about Match and NOT about you meeting someone!! If I were the owner of a paid dating site, I would go the distance for my customers! This would mean, any paid customer of mine would be able to talk to whoever they want! Even if the other member did not pay. For Example: the non-paying member would only be able to read messages from a paying member and correspond with paying members. This method would make paying customers happy! As it stands now, there are millions of members who are "passing ships".

Three men scammed me in this site by using ** pictures instead of their own pictures. I recognized Nigerian accent in phone and told them I was going to report them. They cancelled their accounts and now I can't find them in Match.Com.

Match has bad business practices. I only signed up for one month and just found out that not only did they overcharge my card for the first month but they charged it 2 more times without my consent. Furthermore, I had lost my credit card in the ATM machine a couple of months ago and had to get a new one with a new number... HOW Match got my new number is unknown to me but I will be contacting an attorney because something just isn't right! All of my other automatic charge accounts had to be given my new debit/credit card number.

So I signed up for match.com for a month subscription and was hopeful to meet someone in my area. Basically I would try and communicate with many girls but got very little response. I think it had to do with education and status. Because my two-year college degree did not compare with the countless amount of really attractive women that 98% were graduate degree. Not only that my 30-50 thousand average income status could not compare to the 98% of well-traveled women in the 75-150 thousand income bracket. It was ridiculous. But that is not my beef. What is, is just yesterday my 24 day into my 30 day membership I received an email from the "customer care" team representative "Tony **". I think it was telling me that a complaint from one of the members about me was in and they said I was offensive and this is a warning that my membership could be canceled. This surprised me and I went back to read my correspondence with the women to try and piece it together and see why, who, or what I said to warrant this. I could not find anything I would have said to piss off anyone or that I was offensive. None!

I thought I would join Match.com since a friend of mine met someone on the site. Within the first 3 days, they said I was sending out "inappropriate emails" to members. That's really funny since I haven't sent one out yet. I received an email from a woman that seemed to want me to send her money and label her as being "blocked." I signed up for just 2 months. Before these 2 months had expired, I clearly canceled, but did not get a confirmation from Match. I did this several times. My credit card was charged again for 3 months subscription. I emailed them 3 times with not a reply. I issued a chargeback with my credit card company. Match then showed proof of the renewal, but failed to show proof of my emails of cancellation. Now I am presently having to go through a complete investigation. I will use this site, consumeraffairs.com, as proof of their track record of ripping people off.

I signed up and was with them for a week, when I started noticing that my matches and "likes" weren't necessarily matching up to what their dashboard described as my matches and likes. One Chat tried to scam me and "disappeared" after I tried to locate her. Customer service is elusive. I had a few matches who described me as "liked" only to have their customer views "not accessible". But here's the thing: one can only view another's profile and interact if they are an "active" member. So for her view not to be accessible was technically impossible...according to the signup rules at Match. I've threatened them with civil action by the Maine State Attorney General's Office Consumer Affairs Division for a full refund. I'd also like to know if there is any way to gain admittance to a general complaint by the Federal Government. Match has complaints in several States and needs to be disenfranchised.

Match is a terrible dating service provider. Most people who sign up are not enrolled to receive messages so you just end up wasting your time. Match also has a no refund policy which they will automatically renew and charge your account without notification. I was not refunded the renewal charge even though I requested to close the account, forcing me to have the account open for another 6 months. Unacceptable service.

I am an admitted violent offender with a police record. I keep getting emails from match.com to join. I have called & emailed them to stop trying to get me to subscribe but even after knowing my situation they continue to try and make money off me. Beware women, match.com will give a subscription to anyone with a CC# regardless. I just got in bar fights beating on drunk males but what about child & other sex offenders? Match.com does not care, they just want your money.

I accidentally joined match.com thinking it was eharmony around 1am on 12/30/14. The site was hard to navigate & had my profile pics were unavailable for me to update until 8am. I still didn't realize it was Match.com. until they sent me a confirmation email about my profile & pics being approved. I immediately tried to cancel the 3 no subscription through customer service & spoke w/ David who refused a refund. Then transferred me to his supervisor Jose (who said he was the supervisor over the entire customer service dept). He also refused a refund or to even drop it down to 1 month subscription. My question is why would I want to pay for poor customer service or a website I didn't originally want? I asked to speak to his supervisor, Jose blatantly refused. Said he didn't care if CEO knew because he would back him up. I have never been so appalled by the service given. So now I need to fight for my $89...they got me for being naive! I wouldn't have given them any stars.

I just joined and had one luncheon date. I was a perfect gentleman. I came to realize the lady was emotionally unstable and was highly hysterical. I sensitively backed off from any further contact with her. She filed a compliant against me. And apparently she has been a long term customer of Match.com. Match.com responded unprofessionally by terminating my contract without any research into the matter. From reading the complaints filed against Match.com and my one dating experience, I now believe they did me a favor by terminating me. But they have yet to refund the charge to my Credit Card Company. I would rate Match.com as extremely unprofessional.

There is NO next "6-month free subscription" if you don't find someone in 6 months. They quietly charge you for another 6 months and your account will not tell you that your membership has been renewed nor any sign of invoice. And of course, they will tell you, they WILL NOT REFUND because "YOU DO NOT QUALIFY" not because you did not meet someone but because you did not claim the free extension within given time which is not stated ANYWHERE but you basically have to constantly call their customer care to find out? Basically, they get you signed up for 6 months and will charge you for 12 months. eHarmony seemed to give me a more transparent and responsive customer care than match.com. DO NOT SIGN UP for Match.com.

4 men in the past 4 months have tried and 1 did scam me out of $6,500. When another man tried to scam me, I reported to Match and then ended up crediting my account for 2 months left of contract and dropped me with no notification. I was the one scammed and hurt mentally emotionally and financially.

I have been a match member for about 4 months, I have talked to several men all of which wanted money from me. A mating site could not be worse than this one. They do nothing to protect their clients from people who use their site to make money from honest innocent men or women. Older women are an target for these men. Match shame on you, all you want is to make money too.

“Rolling” payments when you want to cancel. They will continue charging you forever. Moneymakers. Absolutely disgusting, taking advantage of people’s vulnerabilities.

I signed up as a first time member to Match.com. I had questionable men emailing me leading to suspicion that they were fake profiles set up by match to lure you in then all of a sudden their profile is hidden. All the legitimate men whom have shown interest are on the "who has viewed me list" however the ones I believe are a set up by match is not on the list of "who has viewed me." Then comes the day my profile was hacked. Some man hacked into my account who had a profile on match and changed my password. I was not able to access my account due to this hacker changed my password. This happen on a Friday and customer service at this time is closed at match. Thank goodness the banks are opened on Saturday so I canceled my credit card I used to pay for my membership. Monday I called Match and yes they confirmed my account was indeed hacked a man canceled my pictures out and out his pictures in under my email.

When signing up for match.com it stated that if I agreed to sign up for 24 months that I would pay a greatly reduced monthly fee. It said something about a reoccurring monthly charge so I went for it. Well I didn't realize until my credit card statement came in that I had been charged one lump sum between $200 and $250! I chalked it up to experience and tried it out.

I have paid for their services for 6 months thinking that it was a legitimate dating site but during the almost 50 days I have been a member out of the 16 people that contacted me, ALL OF THEM were only after money. I am either the sucker of the year or most of their customers are just scammers. On the plus side I can now spot them a mile away, first their profile says that they are in STATE 1 and when they contact you they ask you to text them to a number from STATE2. When you bring their attention to the disparity they all "have just recently move from STATE 2."

I've been on Match a little over a month. I just received an email stating I had violated the terms and the next time will result in termination of the account. I chatted and called Match and this was the result. First they said they couldn't tell me who the complaint was from or what the actual violation was without a subpoena. Oops, guess who went to law school! So they were forced to give me the number and address to their legal department (I've since left a message since it was after business hours). Before ending the call with Match, the representative stated "Anyone can file a complaint, we don't actually investigate it". So I remarked, "So how do you know if it was in fact a violation of your terms, rather than a scorn member?". She fell silent.

WTF. Match. Bait and switch. [Offer 3 day FREE deal- through midnight Sunday!!! When I call to cancel @10 PM = Office closed call Monday]. Then when I call to cancel on Monday they say TOO LATE!!! You bought it. Now they say since I didn't know that to cancel from the site you just had to click whatever [how would I know how to use such a Junky site as Match]!!! Do yourself a favor and use Zoosk or AYI [both connected to Facebook, and Zuckerberg does things Right- just like the Google guys!!! And like Amazon, and even my 40+ year Favorite Apple USED to be. Jeff Bezos [jeff@amazon.com], and Brian Cash [Allpl CEO] have lost sight of their main businesses. Steve Jobs would NEVER out up with Junk Apple does now. Apple support can't fix, AND they hang up on you and never call back!!!

Twice I've had this happen to me. Other reviewers have complained about the same thing. This morning I received an automated email from Match stating that "Your Subscription Has Been Reactivated" when I clearly did NOT reactivate my subscription! After purchasing the standard six months subscription package, I had PROMPTLY canceled and deactivated my subscription immediately after payment to avoid the possibility of match.com charging me again via auto-renew without my effective consent. I have been always very careful not to accidentally click on the "REACTIVE" subscription button.

First of all I never want to talk bad about anyone or anything but this has to be said. The biggest gripe I have with them is that they throw around the word match like they own it. Another complaint is that if they say someone winked or favored you I check my Email and there's no profile available check these other matches out. At one time on my personal page I had more than half hidden profiles, who would want the attention if they were hidden. But finally they have you make a profile stating what you're looking for and they personal keep showing matches they say, but they're not matches in the least. All in all it was not what I was hoping for, and I would rather go without anyone than to dig up profiles and never have your emails answered and to hope that you even get someone to view your profile that you favored.

I cancelled my subscription and they still keep charging me. They don't answer your questions via email because they don't want a paper trail. They are feeling the squeeze of free services like Tinder and OKcupid so Match.com is doing everything they can to screw their consumers out of money.