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American Express Travelers Cheques Reviews

1.5
41 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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About American Express Travelers Cheques

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

American Express Merchant Services delivers payment processing and merchant account solutions. The company offers credit card processing, point-of-sale systems and fraud protection tools for businesses of various sizes, while integrating secure payment technologies and customer support to enhance transaction efficiency.

Visit www.americanexpress.com
Pros
  • Convenient payment options available
  • Quick resolution of issues reported
Cons
  • Poor communication from support
  • Limited acceptance of travelers cheques

American Express Travelers Cheques Reviews

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    Reviewed Nov. 20, 2006

    On March 21st., 2006 I purchased $24,000 in American Express Travelers Cheques. On June 20th., 2006 there was an accidental house fire at my residence that burned the unspent travelers cheques of mine. The sum of cheques that were burnt was approximately $9,000. I filed a refund claim to American Express but the claim was denied for no given reason. I met all terms, rules, and, requirements to qualify for a refund. I would like American Express to subtract the total payouts from the original $24,000 travelers cheque purchase amount and issue a refund or replacement as soon as possible. I am in a dire financial situation and I need that money!


    My wife and I lost one months rent in the amount of $300 due to American Expresses denial of refund. The approximate $10,000 was part of my 401(k)plan and I was usinf the money to support my wife and two 10 month old daughters. The repercussions have been significant.

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    American Express Travelers Cheques Company Information

    Company Name:
    American Express Merchant Services
    Website:
    www.americanexpress.com
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