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Nu Skin
Nu Skin
Overall Satisfaction Rating
3.44/5
  • 5 stars
    36
  • 4 stars
    1
  • 3 stars
    1
  • 2 stars
    2
  • 1 stars
    22
Based on 62 ratings
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Nu Skin

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Nu Skin
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63 Nu Skin Consumer Reviews

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Page 1 Reviews 1 - 10
Rated with 1 star
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Verified Reviewer
Original review: Aug. 10, 2018

A "friend" asked me to try this new machine she was marketing to doctors' offices. Then she told me which supplements I needed to take for deficiencies the machine had uncovered. She said that I could try these supplements for 30 days and if I wasn't pleased with the results, I would receive a full refund. The approximate price was $230. She took my debit card number down, not giving me a receipt. The next day, my bank account was debited for $476.86! I called my friend and told her to cancel the order. She said the supplements had already shipped, and that when the shipment is returned, I would receive a full refund. I never received a tracking number, so I left a note for FEDEX to refuse the delivery.

The following week, I texted my friend 3 days in a row asking about the refund. She never answered a single one. Finally, on Friday of the following week, a refund of $432.96 was posted to my account. Why wasn't I refunded the additional $43.90? I have contacted my bank and told them to block Nu Skin from making any transactions and to charge the back for the additional $43.90. If any approaches you regarding this company, PHARMANEX, RUN AWAY! They are running a TOTAL SCAM.

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127 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 24, 2019

My galvanic spa just quit working. It's not worth... I got it for more than $400. I called customer service. They said I need to buy a new one. Wow... The life span is so short. I asked for possible repair but none.

83 people found this review helpful
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Rated with 5 stars
Verified Reviewer
Original review: Feb. 2, 2019

These products never cease to amaze me. I love them all. The toothpaste, the mud mask, chemical peel and spas especially the amazing Lumi spa. So easy to use and so quick to take off a full face of makeup - has made such a difference to my skin. I couldn’t imagine life without it.

25 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Feb. 2, 2019

I’m a beauty skin therapist and a makeup artist with my own business for nearly 27 years. I have never seen such good results in younger looking skin for myself and my clients. My clients are so happy and I have many before and after photos showing incredible results. Younger, healthier, less wrinkles and pigmentation is reduced using the ageloc science. I feel truly blessed that I met the girl who introduced me and tried the products. Just over 2 years now it’s the best decision I ever made to buy the Galvanic facial spa. Understanding this patented technology and seeing the results, I would never use anything else. Great prices, great customer service and my clients happy and getting younger looking. Not only that I look younger too and my friends think I work magic. It’s not me. It’s the products. As far as I’m concerned you can’t beat it.

31 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Feb. 3, 2019

I've been using Nu Skin products for over 5 years now and I love it especially the anti aging products and the Pharmanex supplements. Highly recommended. The Supplements is amazing. I’ve been using it and also all my family. It helps us so much with our health. I can recommend to anyone.

22 people found this review helpful
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Rated with 5 stars
Verified Reviewer
Original review: Feb. 3, 2019

I have been using various products from Nu Skin for the past 2 years and I have seen amazing results. Their famous whitening toothpaste not only whitened my teeth but also made them strong and my gums stopped bleeding. The ageLOC skincare products have brought my skin back the life. And their Pharmanex supplements keep me healthy. I was skeptical in the beginning because when I started using the products I was raw vegan and had very sensitive skin. But when I tried their skincare I was really surprised how I didn’t get an allergic reaction on my face and was shocked in a positive way that my gums stopped bleeding and my teeth were getting stronger and less sensitive. I now buy Nu Skin products for my parents and my friends and will continue enjoying the products in the future. Highly recommend to everyone to try the products.

30 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 20, 2019

Unexpected charge/shipment. A few weeks ago, while at my local pharmacy, I was invited to get an antioxidant "reading" and ended up buying a box of LifePak/Pharmanex (a Nu Skin product) multivitamins/minerals directly from the pharmacist. I only took a few days' worth and a new charge showed up on my bank from the company of Nu Skin.

I called the company and, apparently, I had been signed up for a monthly shipment by my transaction with the pharmacist. Very underhanded that I was not made aware verbally that I was going to be charged monthly for a new box to be shipped to me. I told Nu Skin I didn't want the new box to be shipped to me and they said it was too late - it had already been shipped out, but I could get a refund if I shipped it back. Beware the tactics of this company. If you do a search of this company's vitamins, you'll find that others are rated above it. That's why I stopped taking it and didn't want more of it (not to mention that I don't want to give my money to a company that tries to sneak in a subscription to its product).

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17 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: May 24, 2019

I discovered Nu Skin ageLOC while visiting my cousin in France. His wife has been a distributor for many years. I commented that both he and his wife looked much younger than me. I have always looked young for my age, but now my cousin, who is only 6 months younger than I am, looked a lot younger than me. I asked them how they looked so young. They explained about Nu Skin ageLOC. She then did a demonstration on half my face one evening, and I was totally shocked at the results. I had her do the worst side, and could see the results within 5 minutes. The clown line and bags under my eye plumped up and became much less noticeable. I bought the tool right then, got registered, and went to the website to buy the products. I found the products were a lot less expensive on Amazon than on the website, so I ordered it from Amazon so it would be at my house when I get home.

17 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: June 14, 2019

When I found out the toothpaste was over $26 with shipping I asked for my order to be canceled. The company ignored my request. They sent product anyway. I returned product immediately without opening. The company credited my card, but took off for shipping even though I canceled order the same day. Buyer beware.

16 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Aug. 4, 2019

I am seeing all these reviews. It just makes your face shiny and tight.. BUT so can washing your body with soap and water. You can choose to be fooled about Nu Skin products, or you can fall victim to their ridiculous useless products. Totally up to you. Use your common sense.

5 people found this review helpful
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Nu Skin expert review by ConsumerAffairs

Founded in 1984 in Provo, Utah, Nu Skin is an international personal care and dietary supplement company. Its products are sold by over 1.2 million independent distributors in 54 markets. The name Nu Skin highlights the company’s commitment to products that reduce the effects of aging on physical appearance.

  • Foundation options: Nu Skin offers liquid and powder finish foundation and tinted moisturizer in several skin tones. These products are designed to be part of an anti-aging skin care routine and include ingredients designed to reduce the appearance of fine lines and wrinkles.

  • Color cosmetics: Nu Skin offers a range of lipsticks, glosses, blush and eyeshadows to enhance your natural beauty and add a bit of color. Many of these include anti-aging ingredients and skin benefits.

  • Face care and treatments: Nu Skin offers a whole line of facial products including creams, serums, masks, oils and more designed to enhance facial appearance and reduce signs of aging.

  • Makeup accessories: Nu Skin offers makeup accessories such as brushes, compacts, mirrors and sponges to hold and apply your Nu Skin makeup products.

  • Introductory packages: Customers who want to try more than one product at a time can benefit from the introductory packages, which combine popular products in themed packages such as anti-aging, weight loss, facial spa and more.

  • Pharmanex brand supplements: Nu Skin offers a large selection of vitamins and supplements meant to reduce the signs of aging. These include supplements designed to protect against cellular damage, ensure mood support, assist weight loss, increase energy and more.

  • Best for: those interested in anti-aging health care products and supplements.

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ConsumerAffairs Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

Nu Skin questions and answers

What problem is Nu Skin trying to solve?
Our mission is to be a force for good throughout the world by empowering people to improve lives with rewarding business opportunities, innovative products, and an enriching, uplifting culture.
What sets Nu Skin apart from the competition?
Founded in 1984, Nu Skin Enterprises, Inc., is a direct selling company that distributes more than 200 premium-quality anti-aging products in both the personal care and nutritional supplements categories. Nu Skin operates in 53 international markets globally. The company’s global operations generated more than $2.57 billion in revenue during 2014. In 2014, the Nu Skin Force for Good Foundation and our charitable partners contributed nearly $5.8 million to improve the lives of children throughout the world. Since 2002, Nu Skin distributors and employees have donated more than 400 million meals through its Nourish the Children® initiative to hungry and malnourished children around the world.
What needs does Nu Skin fulfill, and how do you fulfill those needs better than your competition?
Nu Skin sells more than 200 products in the anti-aging, personal care and nutritional supplements categories. Nu Skin key products feature the ageLOC® Transformation daily skin care system, ageLOC®, Facial Spa, Tru Face® Essence Ultra and the Epoch® line of ethnobotanical products. Pharmanex flagship products include ageLOC® R2, ageLOC TR90, LifePak® Nano, g3™ nutritional beverage and Tegreen 97®. The company employs scientists who regularly collaborate with world-class experts on the Nu Skin Anti-Aging Scientific Advisory Board. Nu Skin distributors demonstrate the difference of its products through a proprietary 6S Quality Process, clinical trials, product demonstrations and state-of-the-art tools such as the Pharmanex BioPhotonic Scanner.
How does Nu Skin measure success?
Innovation is what fuels Nu Skin’s success and drives our business by leveraging the company’s investment in research and development and new technologies. The ability to continuously innovate is supported by a solid management team that partners with our sales force in developing advanced anti-aging products and an attractive business opportunity.
What is something you wish every consumer knew about Nu Skin?
Our vision is to become the world’s leading direct selling company by generating more income for sales leaders than any other company.
Has Nu Skin received any awards or recognition your customers would like to know about?
Nu Skin is included among the top five mid-cap companies on Forbes.com’s annual list of the “100 Most Trustworthy Companies.” Nu Skin had an accounting and governance risk (AGR) score of 96 out of 100 and has been accredited by the Better Business Bureau since 1986 and has an A+ rating, the highest available. Nu Skin is a dedicated member and advocate of the DSA and abides by the association’s code of ethics.The company is also a member of the World Federation of Direct Selling Associations (WFDSA), Nu Skin collaborates with other direct selling companies to improve the overall industry. Nu Skin President and CEO Truman Hunt is the previous chairman of the WFDSA (2005- 2008).
How has Nu Skin grown or evolved?
Blake Roney, Sandie Tillotson and Steve Lund decided to build a company that would combine innovative personal care products with ingredients that subscribed to the philosophy of "all of the good, none of the bad" and a generous business opportunity that would attract high-caliber salespeople. It didn't take long for people to discover the difference of Nu Skin's unique business opportunity and one-of-a-kind products. In fact, the first product order was so popular that it was gone in a matter of hours. People loved the products so much that many even brought their own bottles and jars for the founders to fill with the unique formulas using an ordinary spoon.

Since that time, Nu Skin has demonstrated a distinctively different approach to business. It began with an innovative concept of premium quality products and a uniquely compelling global business opportunity. Combined with the immovable commitment of the distributor leaders, this exceptional business model has shaped the company into a more than one billion dollar enterprise that still remains true to its core values. Today, Nu Skin is differentiated by its ability to demonstrate that they truly have the best people, product, culture and opportunity in the direct sales, skin care and wellness industries. As the premier anti-aging company, Nu Skin sets the standard.

Nu Skin Company Information

Company Name:
Nu Skin
Website:
www.nuskin.com
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