Nu Skin Reviews

I purchased the original LumiSpa in June, 2022. A few days after the 1-year mark, in June, 2023, it quit working. It would not charge, or, if it did, it would not hold a charge. At the time, I believed, incorrectly, that it had a 1-year warranty and that I was just out of luck. In the spring of 2024, I discovered that there was actually a TWO-year warranty, so I started trying to get a replacement. First, I tried to log into my account. The website didn't know me. Turns out, they cancel your account after 1 year of inactivity. So I contacted customer service. After a lengthy run-around, they finally found my original purchase and issued a replacement, but ONLY after I returned the original.

I purchased many items from Nuskin. I needed to return something and tried to reach customer service. They were very rude and did not help me at all. My representative who was new ordered the wrong items. I tried to return them to get the correct items and got the runaround said all I have to do is return it, which is such a waste of time, especially since these items are very expensive. I also purchased the Renu Spa which did absolutely nothing. Overpriced and due to all these complications I am going with another company and will never order from nuskin.

Kia **. I’ve being with NuSkin since April 2024 and I loved every part of it, until today! I’ve being blocked ordered and lied about why my account is like this, when I purchased a order 3-4 weeks ago it was fine now I’m here being blocked!! It’s very frustrating that our customer care call line are rude and don’t understand most of what you need help with, their poor behaviour as a customer call centre is made me not want to be a part of Nuskin, due to the way 3 callers handled my situation this has made my journey in heading to Star affiliate is coming to a end!! Due to this reason, I felt as if I was mistreated or made out to be a thief about a delayed product that still not arrived in my post. I was replaced with one and told to send the other one back if it arrived, I have never received the first product to send back and now I’m being blocked order. I have 4 customers investing money into my business and this has happened. I’m not a happy camper at all NuSkin.

I used Nu Skin in blisters on my toes and experienced discoloration under the nails the discoloration is concerning because is it just stained or is it a fungus? I can’t seem to find any answers on the nu skin site.

I have used Nu Skin for 30 years. Last month when I traveled, their makeup bottles blew up in my carry on bags. The top of the bottle blew off and broke, making it unusable and the make up sprayed all over my makeup bag. The rest of my makeup and products from other companies were perfectly fine. NuSkin would not replace their defective bottles or my makeup. I am no longer a customer.

I've tried the AP 24 Whitening Fluoride Toothpaste for 4 months with no results. I'm a flight attendant so I bought 2 tubes for $48. One for home and one in my suitcase. I'm embarrassed at how yellow my teeth are. These photos are from 11/11/24, 9/24/24, 9/3/24, and 8/8/24 My teeth were whiter before I started using it.

I purchased Nuskin RenuSpa microcurrent device in June. Thought it was very pricey but decided to give it a try. I was not expecting miracles but I was hoping to see some sort of improvement on my arms. I used it almost every day 5-6 times a week for 3 months and did not see any results. I would like them to either send me another one (maybe this one was defective) as all the pictures I see are wonderful results but not for me, or I want my money back.... When I called after 2 months they told me to try it for 90 days. Well nothing improved.... How do I get a refund?? Most of the other skin care products have been ok.

I was actually duped into buying this by the person I get my HRT from. She had me buying their vitamins before I even knew who they were. I purchased them for myself and my two daughters. We all have three different addresses, but All the vitamins were purchased on my credit card, which has my name on it. The product started to stack up and they’re very expensive so I called to stop the orders and they claimed that they were not going to be charging my card any longer but then they continue to send product and charge my card anyway. I have had three different conversations with them both on Internet chat and on the phone and every time they claim that I am not able to stop the orders to my daughters because my name is not on the card! One way or the other they have lied to me and fraudulently charged my card repeatedly for five months.

I’ve been using Nu Skin products for a few months now, and the results are fantastic. My skin feels smoother, looks brighter, and I’ve noticed a significant reduction in fine lines. The products are gentle yet effective, and I love the luxurious feel of the skincare line. Thanks!!

I purchased the new Nuskin microcurrent device. I realize that I have loose skin, but I expected to see a little something after 4 months of use. I followed the directions completely, and I have used it consistently. I see absolutely no difference. I was not expecting a miracle. I knew it wouldn't get the results that people with tighter skin would see, but as I said above, I expected to see some results. I am far from wealthy. I scrimped and saved to purchase this device. I feel like a complete sucker. I might as well throw it in the trash. I just felt like I needed to let people know my experience with this pricey product. If I could do zero stars, I would. Thank you.