About Nu Skin
Overall Satisfaction Rating
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First time heard a company send me the double order I thought was I accidentally click twice so I receiving two same order cause I order the mask so didn’t bother to check or return. Even I order double I’ll finish it. A week later Nu Skin call me. Said they sent me the double order. Ask me to return it back which I don’t as long as they charged twice so I asked for return label and let carrier to pick up the order. But they told me I have to bring it to Fedex to drop it off. Makes me feel like I’m the one who made mistakes of this order. He Told me Keep the two mist as gift. I told them no. I’m not asking for benefit but I’m not happy with a company making the mistake and ask for customers to recover it cause I have no fault on it.
The same day that I ordered this company's free trial offer for just pay shipping to try their product. I called and cancelled. However, I didn't get a cancellation number and I am not sure it would of mattered. Their site says accredited with many consumer organizations such as the BBB, they're not. I didn't receive their skin cream and eye serum and a week later before trial period was up, They deducted $79 and $71 out of my account.
I called them to dispute this and was told that they would refund me 25%, which was $14 and $12. Their site says 100% money back guarantee. This is a SCAM! And honestly, I am concerned about what truly is in their product. I am still trying to get a cancellation #. And although, I cancelled my bank card, because I authorized this transaction, they will be able to continue to charge me until I have proof of cancellation.
My account went negative and my house payment was returned. My husband is a Vet and was sent home from hospital on oxygen. I don't know what I can do except close my bank account that we have had for 18 yrs. My bank has filed a dispute and in 10 days they will put the charges back, but unless the dispute is in my favor, they could reverse the credit given. This company is misleading. BEWARE!
I have been using products from Nu Skin enterprises for a while now and I have seen amazing results. My opinion of Nu Skin before was skeptical because I had heard negative feedback. I have had fantastic results both for my skin and my hair. I haven’t had any allergic reactions like I typically have had with other products. I highly recommend Nu Skin for people to try it out.
Beware. Don’t be fooled - you go to a very fancy place to watch videos on how to onsell the products to your family, friends and colleagues. Then you have to purchase Nu Skin products and try to flog them off. Very hard when they are overpriced and you can get similar products at a more reasonable price. THEN when you realise you are stuck with their products you have to tell your friend how good it is in the home they will buy something. They give you the odd free product to keep you interested. Not worth losing friends to support a few rich fat cats at the pointy end of the pyramid. Just like Amway. A con.
I am seeing all these reviews. It just makes your face shiny and tight.. BUT so can washing your body with soap and water. You can choose to be fooled about Nu Skin products, or you can fall victim to their ridiculous useless products. Totally up to you. Use your common sense.
When I found out the toothpaste was over $26 with shipping I asked for my order to be canceled. The company ignored my request. They sent product anyway. I returned product immediately without opening. The company credited my card, but took off for shipping even though I canceled order the same day. Buyer beware.
I discovered Nu Skin ageLOC while visiting my cousin in France. His wife has been a distributor for many years. I commented that both he and his wife looked much younger than me. I have always looked young for my age, but now my cousin, who is only 6 months younger than I am, looked a lot younger than me. I asked them how they looked so young. They explained about Nu Skin ageLOC. She then did a demonstration on half my face one evening, and I was totally shocked at the results. I had her do the worst side, and could see the results within 5 minutes. The clown line and bags under my eye plumped up and became much less noticeable. I bought the tool right then, got registered, and went to the website to buy the products. I found the products were a lot less expensive on Amazon than on the website, so I ordered it from Amazon so it would be at my house when I get home.
Unexpected charge/shipment. A few weeks ago, while at my local pharmacy, I was invited to get an antioxidant "reading" and ended up buying a box of LifePak/Pharmanex (a Nu Skin product) multivitamins/minerals directly from the pharmacist. I only took a few days' worth and a new charge showed up on my bank from the company of Nu Skin.
I called the company and, apparently, I had been signed up for a monthly shipment by my transaction with the pharmacist. Very underhanded that I was not made aware verbally that I was going to be charged monthly for a new box to be shipped to me. I told Nu Skin I didn't want the new box to be shipped to me and they said it was too late - it had already been shipped out, but I could get a refund if I shipped it back. Beware the tactics of this company. If you do a search of this company's vitamins, you'll find that others are rated above it. That's why I stopped taking it and didn't want more of it (not to mention that I don't want to give my money to a company that tries to sneak in a subscription to its product).
I have been using various products from Nu Skin for the past 2 years and I have seen amazing results. Their famous whitening toothpaste not only whitened my teeth but also made them strong and my gums stopped bleeding. The ageLOC skincare products have brought my skin back the life. And their Pharmanex supplements keep me healthy. I was skeptical in the beginning because when I started using the products I was raw vegan and had very sensitive skin. But when I tried their skincare I was really surprised how I didn’t get an allergic reaction on my face and was shocked in a positive way that my gums stopped bleeding and my teeth were getting stronger and less sensitive. I now buy Nu Skin products for my parents and my friends and will continue enjoying the products in the future. Highly recommend to everyone to try the products.
I've been using Nu Skin products for over 5 years now and I love it especially the anti aging products and the Pharmanex supplements. Highly recommended. The Supplements is amazing. I’ve been using it and also all my family. It helps us so much with our health. I can recommend to anyone.
I’m a beauty skin therapist and a makeup artist with my own business for nearly 27 years. I have never seen such good results in younger looking skin for myself and my clients. My clients are so happy and I have many before and after photos showing incredible results. Younger, healthier, less wrinkles and pigmentation is reduced using the ageloc science. I feel truly blessed that I met the girl who introduced me and tried the products. Just over 2 years now it’s the best decision I ever made to buy the Galvanic facial spa. Understanding this patented technology and seeing the results, I would never use anything else. Great prices, great customer service and my clients happy and getting younger looking. Not only that I look younger too and my friends think I work magic. It’s not me. It’s the products. As far as I’m concerned you can’t beat it.
These products never cease to amaze me. I love them all. The toothpaste, the mud mask, chemical peel and spas especially the amazing Lumi spa. So easy to use and so quick to take off a full face of makeup - has made such a difference to my skin. I couldn’t imagine life without it.
My galvanic spa just quit working. It's not worth... I got it for more than $400. I called customer service. They said I need to buy a new one. Wow... The life span is so short. I asked for possible repair but none.
A "friend" asked me to try this new machine she was marketing to doctors' offices. Then she told me which supplements I needed to take for deficiencies the machine had uncovered. She said that I could try these supplements for 30 days and if I wasn't pleased with the results, I would receive a full refund. The approximate price was $230. She took my debit card number down, not giving me a receipt. The next day, my bank account was debited for $476.86! I called my friend and told her to cancel the order. She said the supplements had already shipped, and that when the shipment is returned, I would receive a full refund. I never received a tracking number, so I left a note for FEDEX to refuse the delivery.
The following week, I texted my friend 3 days in a row asking about the refund. She never answered a single one. Finally, on Friday of the following week, a refund of $432.96 was posted to my account. Why wasn't I refunded the additional $43.90? I have contacted my bank and told them to block Nu Skin from making any transactions and to charge the back for the additional $43.90. If any approaches you regarding this company, PHARMANEX, RUN AWAY! They are running a TOTAL SCAM.
I LOVE these products (Skin facial scrub and 2 step peel pads). I saw results from the very first use. After 3 days people at work were noticing that my face/skin looked younger and brighter without my telling them I was doing something new.
I bought a LumiSpa for 2 months, it has some problems. I called them for help, but they told me they can't help me, because that was my responsibility, not theirs! They let me buy a new one! It cost 200 CAD, and when it has some problems, you can't get a good service! What a suck company it is!
Many (many!) of the reviews on this page are not at all relating to Nu Skin, they are referring to SkinNu (a scam company). Nu Skin does not offer trial periods, they do not steal money, they do not send unnecessary products, and they do not send packages without contact information or packing slips. They are a legitimate company with wonderful and effective products. Every experience is highly positive and they have live customer service agents willing to help in almost any unsatisfactory situation. Always, always do your research before deciding to send money to an ad/endorsement on a television.
I have had great results with each and every product, made a great amount of income with the business opportunity, and helped thousands of others do so as well. FOR FREE. Best products, best opportunity and best lifestyle choice anyone could make.
As a customer and distributor of Nu Skin products I can tell you that the negative reviews describing 14 day trials and hidden charges are not talking about Nu Skin. There seems to be a scam that people are unfortunately falling victim to. Nu Skin is an amazing company that sells equally amazing products! I started off using the whitening toothpaste and then wound up distributing as well, because I believe in the product that much.
Don't let these reviews that were falsely categorized under Nu Skin hinder your opinion of them. There are NEVER any recurring charges and Nu Skin doesn't offer trial periods for anything. Furthermore, the products they describe are not products sold by Nu Skin. Nu Skin is very careful to always be completely honest with their customers and distributors. I LOVE working with this company and I LOVE the products they sell. Don't believe everything you read without doing your research first!
Clearly people are confused on the products. I mean Christie Brinkley was the spokesperson for it, until she decided to branch into her "own" skincare line. These products will amaze anyone and make your skin soft and smooth and new feeling.
I just figured out what's going on here. Some people got scammed not by Nuskin but by Skin Nu from china. Just like a few years ago when I thought I got cheap iPhone, it was fake. The bite on the apple was on the wrong side. Now people are getting confused by similar thing but this time w/ Nuskin. I had stage 4A oral cancer that cause me to lose my tongue and I made it through all the challenges of chemotherapy and radiotherapy on Nuskin multiple supplement lines and celltrex CoQ10.
I still got pictures of my "crispy" neck (the part that was taped up) and my face and chin that was completely protected by celltrex CoQ10, enhancer and TriPhasic white day lotion. If I had listened to my oncologist, my face would be as black and crispy as my neck that was taped up. So watch out people for those Chinese imitators. They make everything look almost exactly the same except for when you compare it to the real deal, you can see the slight difference in packaging. If it's imitation, you can be sure that it's crappy products.
Anyone who knows absolutely anything about NuSkin will realize that several of these reviewers clearly have NuSkin confused with something else. Look at all of the reviews that say the same thing. If you don't believe me, go to the NuSkin website and try to find these products that were supposedly on Shark Tank. They won't be there. I am a former home distributor for the company, but now I am just a customer and only use the products. I've been a customer for five years. This company operates through distributors, and I've never known them to charge for a free sample if they even have a free sample. Then it wouldn't be free would it? Plus, many of their products, if ordered and used according to their guidelines, come with a money-back guarantee.
Just look at my before and after pictures from using the galvanic spa and a few lotions for just 2 1/2 months 2 to 3 times a week. I totally look like I had a facelift. I just think it's unfortunate that people are so uneducated that they can't even get the name of a company right. There are several companies with names that are similar. I would just say if you are reading this, please meet with the distributor or go through the website thoroughly, because clueless people are damaging the reputation of this company. All I know is that my experience with these products has been nothing short of amazing, and I've used them for over five years. They typically bend over backward at customer service to fix any errors, or accommodate unhappy customers. It pains me to see a company's reputation tarnished by uneducated people.
I has been using the products and signed up for Free as a Distributor since May 2013. I was in the success trip Maui. When reading some of your comments I WAS SHOCK. WITH THE INTERNET. Now why you do not call the company direct or ask the distributor whom referral you to them??? You must being buying from the wrong companies. Nu Skin do not have sample products. You have 30-90 days money back guaranteed with 100% cash back also 1 year refund of unopen products with 90 cash back. You need to call Nu Skin 1-800-487-1000. There are a lot of fake products said with NU SKIN name on it that why you guys buy at the wrong places or wrong person. If you need help contact me anytime.
As a consumer of these products I'm at a loss as to these negative reviews. Many of them don't even make sense talking about things I have never seen the company do. E.g. Free Trial??? They do however offer a 60 and 90 day money back guarantee of which I've never had to use because the products work. My experience has been nothing but positive, their products are amazing and the best that I've ever used. The company and staff are always helpful when I have questions. I also love their rewards program because I get to save up points to purchase products with them. It's the best subscription I've ever had because of its flexibility and rewards.
I was a reluctant started with the Nu Skin products. Because my skin had always been so allergic I did not have a skin care regimen. I used the Galvanic Spa twice weekly and Elements skin care system day and night and within 6 weeks people were accusing me of having a face lift. Absolutely incredible results. My skin is now dewy soft and wrinkle free. My double chin has all but disappeared and I have heaps more confidence. LOVE LOVE LOVE Nu Skin. Definitely recommend it to anyone with skin issues and 100% guaranteed by the company.
The Nu Skin Clear Action range for acne is amazing. Within two days of using this product, I noticed an improvement in my skin. Having been a cystic acne sufferer all my adult life, and I'm 51 now, I have tried everything, including Roaccutane, dermabrasion, the pill and I've even had cartilage taken from behind my ears to fill in my acne scars/pitting. Having used the Nu Skin products for 9 months, I am sold on their products. I also take Y-Span, which helps you age younger, from the inside, as well as using the Galvanic Spa, which has dramatically changed the surface of my skin. My skin is glowing now and it is so smooth. It's lovely when total strangers comment about my lovely skin, knowing what I have been through! No more acne spots for me. Thank you Nu Skin!
I'm having trouble understanding all the negative reviews on this site. It appears that a number of people were not introduced to the products properly, or shown how to use them correctly. My experience is completely different - having had an in-home demonstration of the Galvanic Spa and the ageLOC skin care, I could immediately experience an improvement in my skin tone and texture. I could ask as many questions as I liked from my helpful distributor, who recommended these and some internal products for my particular health and aging concerns.
Although I have only been using the products for three months, the difference in my skin and overall well-being is noticeable, not only to myself, but to friends and acquaintances who have remarked on my "glow" and vitality. I am impressed by the science behind these products and the ethics of the company as a whole. Their Nourish the Children program is exemplary and we would be living in a much kinder world if all large companies made a similar commitment to assist the less fortunate. I cannot recommend the products highly enough for anyone looking to age young and stay vital.
I just want people who come here to review the bad Nu Skin ratings to know that the products they're talking about are NOT Nu Skin. Nu Skin does NOT have 15 day trials of ANYTHING at all and if they were these people would be sent a product return # and form and money put back in bank. I've been with the company over 5 years and not once ever heard of anything like this for me or my hundreds of customers! They would never charge without permission and before you get off the phone you are given a reference # and also an email so you can give customer feedback if you choose. Do NOT believe the people who are writing these complaints. There is no 15 day trial of anything!
I am a walking EXAMPLE! LOOK 15 yrs younger. Real PROVEN science on products. Forerunners in epigenetics and anti-aging. Ck out Ageloc ME. AMAZING! Also facial spa, transformation system... wrinkles, pore size reduced. Elasticity, firmness, lightness of skin, luxurious feel and marked IMMEDIATE RESULTS!! LOVE IT. Has products that work 4 every budget.
Yes, that's right. It is not charity, it is something that makes money. The scam part? Yes, I do not like that they charge when you did not order the full product. That's not a good way to sell products. So they had a problem with the way they sell. As for the products? I've been using R2 for one year now. My fungus on my toe is completely gone. Yup. I had medications taken, cream used, all useless. Now I'm treating my vaginal infection after my antibiotic treatment. It's helping me to take out the toxins (antibiotic) in my body. (I sweated for three days.) Also taking LifePak plus the probiotics. Without Nu Skin, I don't know what I'd do. I am not part of this business, but those who have succeeded, or the friend who helped me this far, I truly see a positive vibe from them. "Black or white, your pick. Any comment is a judgment, and only God can judge us."
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