MyCleanPC.com

Mr. Mike told me that I need to purchase window-10 license first for the tech to update. I was not told that by other frontline people or technician. Poor communication by the techs who attempted to service me. I decided not to upgrade now.

I will review tech support (Ralph) success later this evening. USTech has been very helpful when getting this old desktop (17 yrs) back up & running smoothly for me. Thank you (I just don't like receiving the bill, but who does).

I upgraded to Windows 10, and was having problems with cyber defender not working with windows 10. I asked that both programs be deleted. I also have a laptop with windows 10 and it works great with Microsoft security suite.

Excellent service. I regret that I need to cancel and ask for a refund but I had three virus protectors on computer and was unaware. I would recommend your service. I did not have final say on decision on which one to cancel.

At the end of the day I always run Optimizer and Clean ID. Tonight Clean ID wouldn't open. Tech corrected in a very short time and ran the CleanID, and worked great. Thomas did a great job fixing the glitch with my Clean ID.

Tech was very knowledgeable, patient and gave excellent advice. Good salesman too. Don't know about Clean PC yet. Haven't had time to evaluate it yet. Would recommend US Tech support to anyone having a PC. Had a great experience with your On Line service.

Christian was helpful and kind throughout the whole process. My computer was infected with malware, and the power would not stay on. Christian was able to fix everything without me having to worry at all! Thank you so much for your assistance!

The service was excellent as usual. My problem was solved inside of an hour and I was back up and running with a minimal interruption to my daily work schedule. I would recommend US Tech to anyone that is looking for a top line organization for support.

I have just had MyClean installed, so of course have no experience to report as of this time. But the Email problem was wonderfully cleared up. Also, the technician was very helpful in explaining MyClean and making it possible for me to easily navigate.

They were very nice and very helpful. I would recommend them to someone else. Thank you for the help and it didn't take as long as they thought it would. I didn't get the date that this virus will expire so will they send that to me.

Initial download of MyCleanPC did not contain all of the test features of the older PC Optimizer, which was replaced with MyCleanPC. Technician quickly analyzed and corrected the situation, by downloading a more recent version of MyCleanPC.

Microsoft Word process didn't respond, when click on the icon didn't open. Technician fixed the problem within an hour and I am very please with the service as all my previous experiences. I have a school paper. Had to submit on the same day and I am grateful that this service is available to the public. Thank you for all the good and capable technicians with their services, make the world of internet, digital and communication better and greater!

Not sure what you want me to put here. I was satisfied with your work. The young girl I talked to was polite and helped me with what I needed. The technician that did the actual setup knew what he was doing. I think his name was Christian.

I'm a very satisfied, long term customer! Whatever my problems might be, UST solves them, quickly. While the price is high, so is the quality of the service! I'm not sure what else to say, except I plan continue use of UST!

The tech was patient, polite and very knowledgeable. Great service. Walked me through all my questions. I was referred to the right tech in an efficient manner until the problem was resolved. Best news. They did all the work and I didn't have to hang on the phone and do it myself.

My experiences with My Clean PC are minimal, but very positive. This is a new version for me and I expect good things while using it. Thank you and keep up the good work. I feel so much safer using My Clean PC.

No sound, after I called first on Wednesday the ticket that proceeded #{**} early on 4/3/19. I do not have the first ticket number or the time only the date, Wednesday, April 3, 2119. Service was prompt and fast; however, no callback!

Great service. Only problem was Power outages and phone battery going dead on me on My end. But the Technicians were fantastic in completing the service. Had to reconnect with them by sending a message online and ask them to contact me by phone. Great understanding and caring people. Thank you!

Could not login into my insurance account. Was fixed in no time! They always provide very good help. Anytime I call they resolve the problems I have in no time. The techs all seem to be very nice when they talk with you.

My computer was very slow to load, I had ink like smudges around some of the print. Today I received a virus alert. I called tech support for these reasons. The representative answered my questions and guided me through some preparatory things before giving my computer to the Tech.

A key was malfunctioning and it was fixed promptly. It took a long time to get a technician but once I got one it was fixed rapidly. I would like shorter wait times. Maybe advising best times to call would be useful.

I have had a hard time to clear items in the past. I hope that all is well now. The people that helped me did a very good job. I have nothing more to say except thank you. I hope I never need to go through this again.

I am a new client of US Tech Support as of March 29, 2019. US Tech Support was recommended to me by my son-in-law. I cannot tell you how disappointed I am in the level of service I have received as a new client. I purchased nearly $500 in tech services from US Tech Support. When I contacted your rep he was located in the Philippines. He charged me almost $700 for the tech services he quoted. When I finally contacted a US Tech Rep here in the States (I waited on hold 85 min.) he said that I had been way overcharged for the tech services I had purchased and he issued me a credit for $199.99. I had two (2) computers serviced. One took less than two (2) hours. The other took over five (5). The tech that took the longest, in my opinion, was very thorough, the other tech seemed in my opinion to skim over the service. I have the US Tech Service now, I could cancel it, but I would like to talk to a service manager before I take this action.

I use MyCleanPC to maintain the operation and integrity of my computer. I have an older model, and MyCleanPC keeps it clean of viruses and keeps it in good working order. The technicians are 'top notch', and can always solve any issue that my computer is having. They have been helping me maintain my machine for over 3 years. I literally, could not 'operate' without them.

Rep worked hard and got the printer and computer to talk to one another. Thanks for another great job. I recommend your company to my friends and family who have computer issues, telling them of your great service and reasonable cost.

Slow running on a particular website and a notification of a virus infection. Cleaned up my machine and removed the additional AV program which was impacting the performance on the website. The tech was very thorough and listened well. The work was amazing.

The tech did a great job of asking the right questions, being confident, helpful, authentic, and relational. He wasn't too pushy on the sales part, but made a suggested offer on the deal on the yearly membership that was right for me.

I have been customer for I think least five years now. Whenever never had a bad experience with anyone I have talked to date. Very polite. I am 70 years old. Not computer experience. Glad I have US Tech. Thank you sooo much. Geraldine ** will recommend US Tech to whom I know. Thanks again.

Thank you for all the help, much appreciated.. My computer was in dire need of not only professional tech support but the application provided extra thanks for the future reference advice on keeping a better performing pc but also how to save files and the ways in which to do so. Thanks again.

Your tech did such an excellent job! He was patient, professional, and went above and beyond to help me! He deserves a big raise and acknowledgement for his good work!! I could not have asked for a better agent. I had major issues installing a large program and he stayed with me until it worked!