MyCleanPC Reviews

Excellent service as always. Recommended by tech support brother in law. He works for Rolls-Royce TECH division. Need I say anything else. 😀

Amazing service by Tech Support and great PC protection. They're available 24 hrs. As a testament, I renewed my subscription for another three Years.

Very pleased with the help I received from tech support. James was very friendly and knowledgeable and quickly resolved my problem.

Tech support Noli ** was knowledgeable. He explained everything in detail about what he was doing and why. I really like that. He would ask if I had any questions about what was being done and why. Great Tech support. Thank you, Noli.

Professional, efficient, knowledgeable. Friendly, nice.

Job Well Done by the super knowledgeable technician, and he solved my problem.

I was amazed how devious the sign up process was. I was just trying to park my car in the city and found I had to download an app and put in my credit card details. Next thing I knew was I had signed up for your service. I have since cancelled but did not get my first payment back.

Great to work with. Was able to follow instructions, answered all questions.

First time for an error happen, and it was resolved quickly.

Everyone I talk to agreed to help me and all were very professional. It took me a little time to get to technical support.. But I guess that’s understandable. Overall satisfied.

I just found out they've been charging my 84-year-old mother monthly for a service she has no idea about. The best part is she doesn't have a PC. She only has an iPhone, for which this "software" cannot be downloaded. This started in October 2025, and when I called, they claimed she signed using a remote service (she does not know how to do that) and that they could only refund the last charge, which was in December. It's not that much money, but this is such a SCAM. Preying on the elderly with scare tactics and scams is terrible, but I suppose it could have been much worse. My mom had a friend who lost $16,000 on a crypto thing. It's terrible to see the elderly fall prey to these scammers. I actually can't even find a record of her purchasing it, just a monthly charge on her Visa.

This company is a scam. They charge a one-time yearly fee to use the program of 29.99 and later charge me a subscription of $19.95 for tech help which I did not authorize. The emails sent went to my spam, so I had no knowledge of charges. Secondly, I was not aware of the $19.95 charges until going to my checking account to check a transaction and found this company has been charging me since March 2025 for $19.95 for tech help. This must have been the reason my computer has been having issues and slow. I purchased McAfee and this company pops up for a free try me ad. Never get distracted by the pop ups. DO NOT USE THIS COMPANY! NO INTEGRITY! They will not give me a refund and now I have to dispute this with the bank.

This is a SCAM. They sell you the program on the premise that you will use their "tech support", which I denied due to I already work on my own computers. 2 months later we see they had been charging me a monthly fee for their tech support!?!? When I called them to tell them to STOP charging me and they owe me a refund, they would not refund it. She stated "because it had been more than 10 days since they charged me". The person on the phone was also obviously speaking to me from either Malaysia, Bangladesh, or WHATEVER country they find these people at. I told her I would be turning this over to the Better Business Bureau.

Buyer beware. The software failed to perform as advertised. Also the support person tried to have me allow him to log onto my PC. Do not let anyone do this. It's inviting VIRUS. I requested a refund, but never got an answer. Do not fall for this scam.

Do not buy, subscribe to this company. They have charged me 2 times a month and sometimes 3 times. Then, you talk to someone in another country that is not helpful. I had to cancel to get rid of all the overcharges. SCAM! Wish I never heard of this company.

I feel like I am scammed, after purchasing this software. Despite paying for a premium subscription, I found that other free antivirus programs offered better protection and performance than this one. I'd advise not to waste your money on this overpriced product.

I requested the basic service contract for $19.95 for one year. Somehow they added a monthly technical support contract for $19.95 per month. If you want only the basic annual service. They also have an annual auto-renewal process to be aware of. They notify you via email so be aware. The basic service seems to help speed up your PC. Be aware of aggressive up-sales.

Took several hours to get the computer fixed but now seems back to normal. I did not expect to have to spend so much time for making the connections but that was likely due to the painfully slow computer that needed fixing. Glad to finally have the problems resolved.

Received very good support today. Had an issue with my computer and needed help. Reached out to US Tech Support and they were able to help me. A technician (Josh) was very polite and professional. He diagnosed and solved the problem and gave me tips to help avoid future issues.

The technician was extremely helpful in solving the problem on the computer (Virtual Memory) and helped me establish my google mail account to be displayed on the desktop, whereas it was only available on my cell phone. The technician's name is Edgar and I feel he should be acknowledged as a top level person on your team. He also explained that tech support is available 24 hour per day, seven days per week.

I was unable to scan any documents or pictures on my printer. Henry found the problem and set-up a program on my computer to do the scan. He then helped me understand how to complete the scan. He is very knowledgeable on computers and programs. I would request his help the next time I have a problem.

My computer had an issue with its sleep mode and seemed to be turning itself off at night. Josh recognized this bug as one he has seen before with this off-brand kind of computer and was able to quickly resolve my problem with it. I highly recommend Josh! He was kind and patient with this non-tech-savvy person! He really knew his stuff and I really appreciate his help with my new computer/laptop.

Very good experience. Tech was very pleasant and easy to work with. The computer was slow to start up and the mouse was not working properly, in a fashion that made it something that was difficult to detect. My experience was a very good one and the issues were taken care of expeditiously.

The response was very quick between the time I reported my problem till the tech contacted me. He explained the process then walked me thru the entire thing to make sure I understood how it worked. The tech was very polite and professional. It was a good experience as usual.

It was very complex. Marcela seemed to know every little part of the computer and ALL programs. She is adept at everything. I was amazed that she knew of things that I didn't know existed. And she fixed my access problem, and also a lot of annoyance like pop ups that wouldn't go away. She knew all of the apps and how to fix each one. I don't think there could be anyone better than Marcila.

The computer was running slow and had many outdated and unnecessary programs that were slowing things down. The tech was able to removed duplicate programs and ones that were no longer supported with this computer or the software that I have. Drivers were updated and removed as applicable. We checked the desk space and although the C drive was almost full, the F drive was available to move items there.

I had issues with pop up ads constantly popping up while browsing the web. The Technician I was speaking to installed ad blocker, and it looks it's working much better now. He also answered all my questions about how the antivirus works in the background all the time. I would definitely recommend this program and tech support to everyone. Very knowledgeable technician.

Had driver update problems and computer was running slowly. Driver updates kept aborting or failing to update and computer was very slow to restart. Tech support worked for over an hour and was able to resolve the problems and made several useful suggestions on how to keep the older model computer running optimally.

I could not get my printer connected to the Internet. I called and was connected by remote support but it timed out after 36 minutes, so I had to call back. The next technician emailed me and said he had tried calling, but I informed him I was on the phone with our insurance companies and never heard the incoming call signal, so apparently it didn't go through.

I would highly recommend your services. They called me right away to make an appointment to correct the problem. The technician was very professional and spent about 15 minutes trying to correct the problem. I watched on the screen the various places that he looked at. After the work was completed, the technician told he would follow up with a return. Within a few minutes after he was completed, he called me.