MyCleanPC.comConsumerAffairs Accredited Brand
MyCleanPC/USTechSupport offers a US based technical support solution with over 1,000,000 customers. MyCleanPC is a PC optimization software that provides a simple, three-step solution to diagnose and fix computer issues that may be causing slowness, crashes & freezes, pop-ups, and even blue screens. We offer a free diagnosis, which can be downloaded online in minutes and will scan for issues that may be causing slowness and other common computer problems. After the free scan, you will have the option to activate the full-version of the software, which includes free antivirus software and access to expert technicians.
Bad experience with someone local. Was very satisfied with your service in previous years so after 6 months I returned. I always was given fast and friendly service. Also I got a very good deal. $5.00 a month less than previous years.
I am grateful for US Tech Support and the ability of someone savvier than myself to take care of the cleanup of my PC. I appreciate their ability to work behind the scene as I can do the typing... not so much keeping it up to snuff!! Thank you...
My computer was hung up after a Windows 10 update. While I'm fairly computer literate I don't know all the tricks but your technician did. At first I could not even bring up a screen in order to let the technician have access to my computer. Now this may not have been the most difficult issue any technician has ever had to deal with, it was handled professionally and quickly.
I am amazed and well pleased with the service. My computer runs like it's brand new. There are many products and offers on the market but I deeply believe this one tops them all. I'm very glad I found it. I use it on several computers.
I think everything is working. I had concerns about a phone call I got telling me they were locking me out of computer so I called you. Thanks. You have always helped me a lot. I have been a customer for quite a few years. I appreciate that you are prompt.
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Mike was terrific and extremely patient. He was not able to solve my problem which was NOT his fault - he absolutely could not get on my computer - it would not take my password. I was forced to go to a computer shop - which cost 99.00 plus tax. Wasn't happy about that though. Couldn't have found a better person to work with than Mike - AND at least I didn't have to listen to that annoying "I'm sorry about that" tlo every problem with my computer.
It pays to have good tech support in today's information age and MyCleanPC.com is the best!!! I called and my tech responded with quick, precise information that got me back up and rolling in no time at all. Thank you again for your patience and understanding. Rest assure that I will definitely use my service again and I'll recommend you all of my friends.
Fast and speedy service, highly recommended. Very accurate in resounding my issues on the computer. Never a problem calling and repairing any concerns I have when it comes to security. Other than that I am very pleased.
These techs are wonderful. My new computer was locked by some unpleasant visitors and they totally fixed it. They were warm and friendly and I will keep my account with them forever!! They knew exactly what to do and they did it quickly and without my losing any data. Yeah!, to them. They get an A+.
I am retired. I use my computer for email, music, etc. My sound on my desktop was inoperative and the Technician from US Tech Support resolved the problem. The entire process was very helpful and everyone was professional and friendly.
If this is what you used to fix my computer, it is worthless. Four times you tried but never fixed it but never did. The report was a copy of the first time. Like you never did any thing and just used a copy of the first report. Looks like I'll have to find other repair service that knows what they're doing.
Laptop crashes - My laptop is less than state of the art. Any intervention to make corrections/solve problems is welcomed, but usually short-lived. MyCleanPC is effective and a welcomed tool. My laptop is close to the junk heap. I will continue to use the product.
Previous tech support took hours and still had issues. US Tech Support handled everything for me correcting all my issues and had me back up and running in no time. The tech was patient, professional and easy to understand. Such a relief knowing I now have reliable tech support.
The help was excellent. Thank very much for taking care of this install. It is nice to know that you can get the help when needed. Having this help is a peace of mind. I recommend this program to all users.
I really like your products and the help I get when I call. Thank you for having a great product and very courteous folks on the phones and the techs are great. I would definitely recommend you to friends and family.
I expressed that I wanted to get a call from the technician before he left. As it was when I returned to the PC the survey form was up but the audible alert regarding a virus attack was still going. For now my subscription to NFL Game Pass isn't being recognized. I will try to correct this at my end.
PC was repaired accurately and quickly. The technician was great and the dispatcher (the person who answered the telephone) was pleasant and efficient. I wish I had contacted you sooner. It would have saved me a lot of anguish. I would definitely recommend the service to anyone. It's a great deal for the price.
I was having trouble with mute setting for my computer. It was muted and I couldn't get any sound. I called about that, but you checked the computer and made some changes to increase the speed of the computer and also found 2 viruses.
I run this program My Clean P.C. every night before I shut down on my computer. I trust this program will help to keep the daily junk I pick up from getting in my computer. So far so good except when I do a lot of searches I pick up all kinds of infections.
Y'all seemed to fix my computer again. The issue with the monitor vs the computer must be outside your scope. I guess my monitor issue lies with the driver. I had hoped you guys could help with that. The issue started long after the Windows 10 install. Thanks.
The process of activating my software took too long. The tech was not at my computer continuously. The tech was either distracted or working on more than one computer, making all of them take too long. That is all I have to say.
Laptop held hostage by hackers. Demanded $300 for release. Andre (Agent no. **) took charge, managed to access my laptop online, despite the hurdles, cleared the virus and released my laptop from the hackers. Great job. Commendable. Work was performed in a most professional manner. Worked very patiently with me, conveying clear unambiguous instructions.
Logan help guide me through my technical issues I had with my laptop with great ease. I just need to talk to I.T. for Netgear to see if they have any fixes for my problem with the USB wireless server.
I am frustrated with all these viruses/detections on my PC--someone tell how or why I get PUP viruses & other viruses. I don't use many websites. I am not liking my computer when this happens. I am happy I have US Tech--w/o you I'd probably crash or I'd have no computer... thank you.
Agent was successful in providing the validation code for my software. He was very patient with me because I do not use the computer frequently. I was able to reach your office at a time when it was convenient for me. The agent stayed on the phone with me until the problem was solved.
The people was courteous and helpful with an easy and good working relationship --- thank you. I would recommend MyCleanPC cleaner and us tech llc to my friends as a good product to have and use when it is needed -- very good service.
I feel that your pricing is great and your service is on time and you take care of my problem each and every time that I have a problem. I never have had to call back and ask you to do over anything that was requested the very first time. I feel that I've been taken care of very well the very first time when I call and the live service I like since I'm older and not that so computer smart. Thanks again for the great service and for the great price.
I have been using this for a long time and it does a good job along with my other cleaning product.. It was deleted for some reason. So I called US Tech to reinstall it. I don't want to use my PC without the cover that it has. Thank you.
Slow freeze up weird action - Don't know if this has worked. You are asking me to respond immediately after the scan and I have not had a chance to use my computer to browse my news, weather, and sports yet. You need to allow someone to try to use the computer to see if your product really did work.
Without US Tech Support I would have had to replace my PC already. They always come through and it runs great again. The service is reasonable and the people are very friendly and helpful. The technician updated my Early Detection software and removed viruses I didn't know I had. There is no limit as of how many times I call. I truly recommend it to anyone.
MyCleanPC.com Company Information
- Company Name:
- MyCleanPC / USTechSupport
- Company Type:
- Year Founded:
- 1541 Ocean Ave #200
- Santa Monica
- Postal Code:
- United States