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MyCleanPC is pc optimization software that diagnoses and fixes computer issues causing slowness, crashes and freezes, pop-ups and blue screens. The company offers a free diagnostic tool, which you can download in minutes to scan for issues leading to common computer problems. After the free scan, you have the option to activate the full version, which includes free antivirus software and access to expert technicians.
Pros & Cons
- US-based tech support
- 30-day money-back guarantee
- Free scan and diagnosis
- Charges for tech support
- Performance not guaranteed
While MyCleanPC’s initial scan and diagnosis are free, the software download and other services incur charges. MyCleanPC's results vary based on computer condition, so success is not guaranteed.
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I have an older PC and it was running very slow. I tried MyCleanPC and there was no improvement. So I called to cancel after 2 months. I eventually got through to a live tech and she told me I couldn't cancel. That was their policy. She hung up immediately. I was going to tell her that their webpage says you can cancel any time, I even have the screenshot. So I called my credit card company and had to cancel any further charges with them. Not ideal, but this is a shady way to conduct business!
Use this program and I'm not sure if it makes my PC run any faster and it's still the same as it is. Not sure..if I want to use this program again. Got all my photos and videos deleted. Thank God I have it save to a USB. Restarted my PC and the start up still take few minutes to start to get into the login password. Wish it tells me what's really going on with the PC for what's causing to slow.
I was having computer issues and didn't know what to do. My friend recommended MyCleanPC so, I gave them a try for my personal Mac laptop that was suffering from a bad hard drive. The company had great reviews, the prices were reasonable, but I was really worried since I had not used this service before. The technician quickly responded to all my emails and clearly explained what he was doing during the remote session with my computer. My laptop is running better than ever now thanks to this company!
I spun up a new virtual instance of Windows 10 Pro and fully patched the OS. With no other changes I went to MyCleanPC and installed the app. It claimed I had junk files and spyware slowing down a pristine, new instance of Windows 10. This app may help an older and/or infected PC. But I wouldn't trust this company or its app.
The techs that I have talked to or chatted with have been courteous and professional in all ways and have provided me with great service. They explained how my problem arose and what needed to be done to prevent it in the future. Very good customer support!
I loved the ease of use and especially how it made my computer faster. Most software doesn't deliver as promised but MyCleanPC definitely delivered on its promise. Thank you for that! I will be sure to keep a look out for more great products from this company.
I am pleased that my problem is fixed. The technician was very polite and I appreciate your service. Before this my PC was running very slow and sometimes very hard to get to the webpage I was looking for. Thanks so much.
David helped me figure out how to transfer our family tree from a 2019 Microsoft version of Family Tree Maker to our 2019 Mac version. He was very professional. Analyzed the problem quickly and gave me a solution within 5 min.
Ravi was very professional and knew exactly what to do to get the software installed and running. Very good experience with Ravi. My computer now runs much faster and I can hardly wait to get back to finishing my work on the PC.
Tech ran free trial for me. To show me what My Clean would do for my old computer. At this time I was unable to purchase this as I am retired on set budget. Thank you for showing me this and hopefully I can see about buying this service in the future.
Company is very useful. Computer was very slow, Josh fixed the unwanted programs, helped with a few programs I work with. Fixed in record time. Fixed my Google program, much easier to use. He fixed the ads that I did not want. Very Helpful. Thank You MyClean PC.
This has been a great experience, I hope it continues!! My PC runs and performs much better, much faster. I has a good experience with your Tech support. I will recommend this product to all my friends. Thank So You!!
PC was running so slow. They went in and cleaned it up, now is very fast. Didn't take very long. I would recommend your company to clean up your pc. I have sent it out before and got it back the same way, very slow. Now it's not.
Josh was wonderful. He thoroughly checked my computer and cleaned my computer in a timely manner. He removed the pop ups and ads. He explained to me, that I was having some issues with the slowness of my computer due to internet provider issues. I now realize who I must contact to get the speed of my computer resolved. I thank him for the information.
I was so impressed by how much time the technician spent with my computer. He was very patient. This is an old computer and it's really a lot faster now. I can't believe it only cost $19.99! What a deal!
Computer would not boot normally. Please see the passage that I wrote above regarding my very high level of satisfaction in Jon's solving my issues. Jon ** focus and execution on my issues exceeded my expectations in all regards. His explanations helped me to understand that data on a wired external drive E thought to be lost, were not lost and are retrievable...a big load off my mind. Thank you Jon... Thank you US Tech Support!
Glad to have peace of mind with my new computer! The Techs were very helpful in getting the whole process done! The company has been helpful over all the years I have used the service. Every time I have needed assistance, someone reliable has been on the other end of the phone.
I am very thankful for the tech that fixed my computer, as it is running much better. Thank you again. He was very kind, and very easy to understand, and confident in what he was working on, and very pleasant to speak with. Thanks again. John
I don't know my order number, but everything was done quickly and efficiently! All of the Personnel I spoke with were very polite and courteous. The download of the Software was fast and was without any problems, as was the first scan and cleanup of my computer.
Audio lost on PC and audio drivers were replaced by your technician. His name was Josh, very professional with a excellent attitude and a willingness to help fix the problem. I really appreciated the work he did to help me.
The tech person helped me to renew my Bid defender and support cleaned my system. He expressed that my system is old and that I should consider purchasing a new one in the future. I was also told about saving money by purchasing the apps I have with you on a yearly basis as opposed to monthly.
Carter was great. He helped with my issue and was very precise, easy to understand and professional. US Tech Support is the best! I would recommend this service to anyone because 24/7 there is help with any problem. I feel safe with the service.
Driver update. Good fast service. Fixed issues quickly in time for meeting. Meeting required Speakers and mic. Jason helped fix the issue so I could make my meeting. That's about all I have to say. Have a good day. If I need you I will call again.
Very useful product. Very beneficial to my computer. Protects all my important information on my computer. I can be sure when I'm using my computer that everything I do is protected and secure. I will continue to use this service because it saves me a lot of money in the long run.
I renewed US Tech Support and Bitdefender. Everything seems to working great. Friendly staff was very helpful with me as I know very little about computers. I will certainly renew yearly with them. When I renewed I did not know that I has already been renewed on July 2nd. I was refunded so I only has to pay once. Thank you so much for your help.
I had issues on the audio portion of my Zoom app., so uninstalled it, which led me to Tech Support. They fixed the issues with my computer and reinstalled Zoom for me. I was able to be away from the pc while the technician worked on it remotely, and he called me to give updates when necessary.
I wasn't sure what happened, but my computer would not work at all. I could not browse and was perplexed how to fix it. I was worried I had been "hacked". My Tech was thorough, professional and worked tirelessly for my Satisfaction. He also reassured me that it was in great running Order, Now! Give him a Raise!!
Excellent cleanup by technician Josh. Had a screen freeze from a scammer that pretended to be Microsoft but I feel if I didn't have technical support that my computer would be infected with a Trojan virus. Also had listing of ads at the top of my screen that were removed and I then had faster internet speed.
I found the pros I worked with on Thursday and today to be most knowledgeable, professional and patient and was very much satisfied with the outcomes. There really is not much I can tell you except that I would happily recommend you to friends seeking similar help.
This was a very good service. I was able to see what the tech was doing and he explained all of the procedures. I have been scammed in the past and I am very nervous about allowing people to have control of my system, but I felt very comfortable with their services. Both of my computers are working better than they have in a very long time. Great job.
MyCleanPC.com Company Information
- Company Name:
- MyCleanPC / USTechSupport
- Company Type:
- Year Founded:
- 1541 Ocean Ave #200
- Santa Monica
- Postal Code:
- United States