MyCleanPC.com
AUTHORIZED PARTNER

MyCleanPC.com

 4.2/5 (432 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Saved
MyCleanPC.com

About MyCleanPC.com

MyCleanPC is pc optimization software that diagnoses and fixes computer issues causing slowness, crashes and freezes, pop-ups and blue screens. The company offers a free diagnostic tool, which you can download in minutes to scan for issues leading to common computer problems. After the free scan, you have the option to activate the full version, which includes free antivirus software and access to expert technicians.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • US-based tech support
  • 30-day money-back guarantee
  • Free scan and diagnosis

Cons

  • Charges for tech support
  • Performance not guaranteed

Bottom Line

While MyCleanPC’s initial scan and diagnosis are free, the software download and other services incur charges. MyCleanPC's results vary based on computer condition, so success is not guaranteed.

MyCleanPC.com Reviews

Recent
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about MyCleanPC.com?
How do I know I can trust these reviews about MyCleanPC / USTechSupport?
  • 3,771,032 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 2 Reviews 10 - 40
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 21, 2020

Tech ran free trial for me. To show me what My Clean would do for my old computer. At this time I was unable to purchase this as I am retired on set budget. Thank you for showing me this and hopefully I can see about buying this service in the future.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2020

Company is very useful. Computer was very slow, Josh fixed the unwanted programs, helped with a few programs I work with. Fixed in record time. Fixed my Google program, much easier to use. He fixed the ads that I did not want. Very Helpful. Thank You MyClean PC.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 20, 2020

This has been a great experience, I hope it continues!! My PC runs and performs much better, much faster. I has a good experience with your Tech support. I will recommend this product to all my friends. Thank So You!!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 19, 2020

PC was running so slow. They went in and cleaned it up, now is very fast. Didn't take very long. I would recommend your company to clean up your pc. I have sent it out before and got it back the same way, very slow. Now it's not.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2020

Josh was wonderful. He thoroughly checked my computer and cleaned my computer in a timely manner. He removed the pop ups and ads. He explained to me, that I was having some issues with the slowness of my computer due to internet provider issues. I now realize who I must contact to get the speed of my computer resolved. I thank him for the information.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 16, 2020

I was so impressed by how much time the technician spent with my computer. He was very patient. This is an old computer and it's really a lot faster now. I can't believe it only cost $19.99! What a deal!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 15, 2020

Computer would not boot normally. Please see the passage that I wrote above regarding my very high level of satisfaction in Jon's solving my issues. Jon ** focus and execution on my issues exceeded my expectations in all regards. His explanations helped me to understand that data on a wired external drive E thought to be lost, were not lost and are retrievable...a big load off my mind. Thank you Jon... Thank you US Tech Support!

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 13, 2020

Glad to have peace of mind with my new computer! The Techs were very helpful in getting the whole process done! The company has been helpful over all the years I have used the service. Every time I have needed assistance, someone reliable has been on the other end of the phone.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 13, 2020

I am very thankful for the tech that fixed my computer, as it is running much better. Thank you again. He was very kind, and very easy to understand, and confident in what he was working on, and very pleasant to speak with. Thanks again. John

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 13, 2020

I don't know my order number, but everything was done quickly and efficiently! All of the Personnel I spoke with were very polite and courteous. The download of the Software was fast and was without any problems, as was the first scan and cleanup of my computer.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 10, 2020

Audio lost on PC and audio drivers were replaced by your technician. His name was Josh, very professional with a excellent attitude and a willingness to help fix the problem. I really appreciated the work he did to help me.

Sincere thanks

Robert

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 10, 2020

The tech person helped me to renew my Bid defender and support cleaned my system. He expressed that my system is old and that I should consider purchasing a new one in the future. I was also told about saving money by purchasing the apps I have with you on a yearly basis as opposed to monthly.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 10, 2020

Carter was great. He helped with my issue and was very precise, easy to understand and professional. US Tech Support is the best! I would recommend this service to anyone because 24/7 there is help with any problem. I feel safe with the service.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 9, 2020

Driver update. Good fast service. Fixed issues quickly in time for meeting. Meeting required Speakers and mic. Jason helped fix the issue so I could make my meeting. That's about all I have to say. Have a good day. If I need you I will call again.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 7, 2020

Very useful product. Very beneficial to my computer. Protects all my important information on my computer. I can be sure when I'm using my computer that everything I do is protected and secure. I will continue to use this service because it saves me a lot of money in the long run.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 6, 2020

I renewed US Tech Support and Bitdefender. Everything seems to working great. Friendly staff was very helpful with me as I know very little about computers. I will certainly renew yearly with them. When I renewed I did not know that I has already been renewed on July 2nd. I was refunded so I only has to pay once. Thank you so much for your help.

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 5, 2020

I had issues on the audio portion of my Zoom app., so uninstalled it, which led me to Tech Support. They fixed the issues with my computer and reinstalled Zoom for me. I was able to be away from the pc while the technician worked on it remotely, and he called me to give updates when necessary.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 5, 2020

I wasn't sure what happened, but my computer would not work at all. I could not browse and was perplexed how to fix it. I was worried I had been "hacked". My Tech was thorough, professional and worked tirelessly for my Satisfaction. He also reassured me that it was in great running Order, Now! Give him a Raise!!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 3, 2020

Excellent cleanup by technician Josh. Had a screen freeze from a scammer that pretended to be Microsoft but I feel if I didn't have technical support that my computer would be infected with a Trojan virus. Also had listing of ads at the top of my screen that were removed and I then had faster internet speed.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 3, 2020

I found the pros I worked with on Thursday and today to be most knowledgeable, professional and patient and was very much satisfied with the outcomes. There really is not much I can tell you except that I would happily recommend you to friends seeking similar help.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 3, 2020

This was a very good service. I was able to see what the tech was doing and he explained all of the procedures. I have been scammed in the past and I am very nervous about allowing people to have control of my system, but I felt very comfortable with their services. Both of my computers are working better than they have in a very long time. Great job.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 1, 2020

Slow computer. Am a long time customer and find your service a good value to prevent common problems and threats in today's computer world. I am a man for few words so this is all I can say about that at this time.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 30, 2020

My tech services with the overseas techs over the last few weeks have been a nightmare. They did not know what to do, installed products incorrectly, and, when they got stuck, just closed the connection with a note that they had tried to reach me but couldn't. I know that was not correct, as I was at my phone waiting for them to call. The USA techs are great: knowledgeable, helpful and can fix what the others screwed up. Is there a way to mark my account so it always defaults immediately to a USA tech? I'd rather wait for a call or connection with them than deal with the overseas techs. I have been on the brink of cancelling several times after being frustrated by the overseas techs, and things were saved when I made a huge fuss and insisted on a USA tech. I don't want to have to do that every time.

11 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 30, 2020

Clean out and speed and install. Jermey was the best one I've had in all the years I've been with US Tech. He was very informative and explained to me everything and answered all of my questions so I could understand what he was talking about.

Be the first one to find this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: June 30, 2020

Techs have always been great and I have been a long time customer but high pressure sales techniques one first call is brutal. I was using speaker phone and two family members thought it was unbelievable. You have to get on the edge of rude to get sales to stop.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 27, 2020

The technician was professional and patiently solved my computer problems even though I had some trouble hearing and understanding him due to slight hearing issues on my part. I'm very pleased. I would recommend U. S. Tech Support to my friends, family and those I have a business relationship with.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 27, 2020

I had issues with my computer slowing down. Not having enough disk space, I tried to clean it out but it didn't increase the disk space. I then contacted US Tech Support and they were able to clean it out and increase the speed. Thank you very much.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 25, 2020

I don't have much to say at this point accept Thank you My Clean PC for restoring the health of my computer. I am glad that I was able to get good speedy help. I was planning on getting the bug protection in two weeks.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 25, 2020

Was unable to sign on my pc... Tech patiently worked to restore my info and access. He was very helpful and polite, Thanks so much! I recommend this service to others and look forward to continued support for myself and my pc.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 23, 2020

It took a longer for me to follow the Tech's directions than it did for him to solve the problems I was having. And it was done in an efficient, professional and friendly manner. Very happy to recommend MyCleanPC to friends and associates.

Be the first one to find this review helpful
Loading more reviews...

MyCleanPC.com Company Information

Company Name:
MyCleanPC / USTechSupport
Company Type:
Private
Year Founded:
2004
Address:
1541 Ocean Ave #200
City:
Santa Monica
State/Province:
CA
Postal Code:
90401
Country:
United States
Website:
www.mycleanpc.com