Belkin

Belkin Reviews

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About Belkin

Belkin manufacturers consumer electronics designed to make remote work easier. Products include cables, adapters, adapters and home automation devices plus accessories for computers, phones, smartwatches and tablets. Belkin provides free ground shipping and a 90-day return policy with purchases.

Belkin Reviews

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    • 4,567,379 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Verified purchase
    Price

    Reviewed Oct. 2, 2024

    I am extremely frustrated because iPhone screen protectors are overpriced and not worth the cost, as they tend to break or chip very easily. Despite their high price compared to similar products, I purchased one with the understanding that it would be replaced if damaged, based on a "certificate" issued by the seller—Apple Store at Montgomery Mall in Maryland. However, the seller and Belkin give conflicting information, making the warranty claim process unnecessarily complicated. The store instructs you to keep the certificate from Belkin, while Belkin insists on receipts, rendering the certificate irrelevant.

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    Customer ServiceReliability

    Reviewed Sept. 21, 2024

    I have purchased 2 Smart Light Switches with Thread (WLS0503). The first from Amazon and the second from Belkin.com. I just opened the one from Amazon (unfortunately after the return date). It is poor quality and is an AppleKit only product, so it has limited functionality if you don’t purchase AppleKit. I am trying to return the one from Belkin. The only way to do that is by calling the customer support line. I have call several times, been stuck on hold for hours and I am yet to talk to a human employee.

    I tried to communicate with the company through the online chat function, but it is like they are an outsourced technician company and unable to assist in any way (including documenting a case for an unsatisfied customer). I have 8 of the original Wemo light switches, so I am a long time customer. The hardware has been good, but the Wemo app that controls the light switches is buggy and unreliable. As I need to replace the switches, I will be looking at a different company.

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      Customer Service

      Reviewed Aug. 19, 2024

      I paid $42 for a glass iPhone 15+ screen protector. I dropped my phone once and the whole screen was shattered. It took three weeks and many emails for them to send me a replacement. Customer service was terrible. The product is inferior, and I would never use a Belkin screen protector again. I would’ve been better off buying one at the Dollar store. Buyer beware!

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      Reviewed Aug. 16, 2024

      Don't buy a Belkin screen protector hoping to get a warranty replacement. They ask for so much documentation that you have tossed long ago. It is nearly impossible to get a warranty replacement unless you are a hoarder who saves every scrap of paper related to the purchase, and have all those scraps of paper in the same spot.

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      Verified purchase
      Customer Service

      Reviewed Aug. 9, 2024

      I purchased the Belkin screen saver to protect my phone with the understanding they would replace it is cracked or broken. I purchased this at the Apple Store and thought it would be a matter of stopping by there for a replacement. When it broke I found out that was not the case. I opened a case with Belkin and it took a month to get a replacement. I dropped my phone about June and reached out to Belkin and they started a case however I still have not received a replacement after sending the required copy of receipt and pic of screensaver and now they are saying I need to pay $39.95 for them to send a replacement. I WILL NOT give them another dime as I feel they have ripped me off, so much grief getting anything done either time and they have only replaced it once and I am using a cracked screen saver now.

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      Customer ServiceReliability

      Reviewed Aug. 1, 2024

      I have purchased a screen protector through Apple store. And they apply it to my phone. I requested for using the warranty. But they are refusing to send me the replacement. They want to send me something that is self applied. I paid 40$ because of the unlimited warranty. If I knew they would do this. I would never would spend this amount of money. I should not have trusted. Not reliable.

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      Customer ServicePrice

      Reviewed June 24, 2024

      I spent $40 for a screen protector at Apple because they informed me that this includes a lifetime warranty. Although, after you request a replacement your first replacement, they make it nearly impossible to get any other replacements. It takes about a month to get a response back, they charge you and then expect you to send your damaged screen protector (ship at your own cost) before they reverse the charge. That's ridiculous. I can get a screen protector on Amazon for less than $5. This is not worth it.

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      Reviewed June 14, 2024

      I got a warranty via Rogers. My protector got damaged once. I claimed and got a new one. It broke again. Now you guys are asking for me to pay for the shipping and protector. It's still under warranty. How ridiculous is that? It's like I paid $40 for one protector. I could have bought 3 Protector for $20 from Amazon. I will never buy a warranty again

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      Customer Service

      Reviewed June 8, 2024

      Belkin screen protector for my iPhone lasted 4 days. It got scratched on a 1 mile hike where the phone was in my pocket or my hand. I never dropped it. They won't give me a refund. The first screen protector I bought in 2022 lasted 6 months and I was really happy with that, but 4 days is ridiculous!

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      Customer Service

      Reviewed June 7, 2024

      Apple should stop promoting these products - glass screen protector lasted only a few months and despite all attempts to get a replacement it clearly was a futile endeavor. Two year warranty never fulfilled, terrible customer service and will never buy a product from them again.

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      Belkin Company Information

      Company Name:
      Belkin
      Website:
      www.belkin.com