Belkin Reviews

I purchased a Belkin Valet Charge dock for my iPhone 6S and Apple Watch a while back. I recently upgraded to an iPhone XS, and it refuses to charge. I called Belkin and they provided two options: 1) If it was purchased within 6 months, and you have the receipt, you can get a full reimbursement. 2) If it is older than 6 months, you can return the unit for a 50% off code on the new model that is not even promised to show up, and the price is unknown. The new units should be shipped out to all existing consumers that have the unit facing this issue, or the 50% code should be issued without having to return the defective/not functioning unit.

I have the Linksys wifi extender model RE6300. I purchased this product new from Walmart Aug 2017 and I purchased it because on the box it states "24/7 customer support". I still have the box. I continuously have wifi issues and needed TECH support but I was told after 1 year warranty the 24/7 customer support is for a website support not phone support. I would have to pay either $29.99 for 14 days or $39.99 for 6 months for tech support to assist me over the phone. This is false advertising and this company needs to be called out for it. I spoke to a supervisor and he informed that many other people have the same complaint. I asked him to please pass on my dissatisfaction to higher ups in the company in regards to this product and tech support. I will never purchase another Linksys product because of this. Do yourself a favor. Don't buy these products, they are a ripoff. Read the reviews!!!! Beware!

If you want a truly unique experience in the worst HDMI cables on the market, then Belkin is for you! I have bought several of these cables now, and every time within three months of use, the cable will completely stop working and won't even register it has been plugged in. It also has a great habit of ripping out its connector inside my laptop, so I then have part of the cable stuck in the laptop's HDMI port. If you think you are paying for a "quality product" as advertised when buying one of these cables, then think again! Belkin is only here to waste your time and take your money.

We outfitted our new house with WeMo light switches and plugs, fourteen in all. At any given two are not recognized by Wemo, requiring physical reset. We got Wemo to coordinate with Amazon Alexa. More often than not, a switch or two is not recognized by Alexa. Often we have to tell Alexa to turn on device, then turn off the device and then turn on again to make it work. We travel a lot and like the Away Mode, however there is no way to reset a Wemo device when we are traveling. Yes, we have reset, reinstalled and all the other tricks Belkin recommends. All to no avail, problems persist. Again, Wemo is a great idea, it just doesn't work very well.

I ordered a USB hub (F4U088tt) for my iMac. The USB-C/Lightning Bolt cable that attaches to the hub continually falls out. I even contacted Belkin and they sent a replacement, the wrong replacement (F4U073tt). I let them know it was wrong product and have yet to be called back. Their customer support seem to only have their script to go by and do not wish to process anything other than what the script calls for when speaking with them on the phone.

We paid about $50 for our Belkin router, worked great until just recently. We called customer service because our router, after 2 years, had slowed down significantly and after calling our internet provider and running tests they told us to call Belkin and ask them to switch our router channel from auto to 1,6 or 11. Well, we call for them to tell us they can't help us unless we pay $29 to extend our warranty. All they could do over and over again, is apologize and tell me all they can do is offer me the warranty or if I want to, I can purchase another Belkin router... ha! That is never going to happen. I looked up how to change the channel myself. It was literally the click of a button. $29 for a 3 month warranty so you can click your mouse, no thanks. I will never buy from Belkin again. I have never been so frustrated talking to someone in CUSTOMER SERVICE!!!

Bought this Belkin signal expander N300 several years ago, got it set up with a few problems but then seemed to work fine extending the EE signal to areas of the home which previous I had to use a wired connection. However... now changed internet provider and the Belkin will not reset, go back to factory setting, basically will not connect to the new BT route. It continues to show the old router on the list of computers and gives an orange flashing light. I have referred to my original instruction disk but cannot open "Belkin.range" on my browser.

The customer support/technical support I just received was of very poor quality. Instead of trying to help me troubleshoot the product that I purchased from this company, the representative tried upselling a new device. He suggested that because my router is so old I would need to start over. Or, and here's the reason for my review, I could pay a small fee for him to help me. It's one thing to say my router is old and outdated, I need to buy a new one period, because there's no troubleshooting it. It's another thing to say you actually can help me, but for a small fee. This is ludicrous! I paid for a Belkin, and I should receive technical support complimentary for purchasing this product!

I have got to say that I have received the most horrible customer service ever from Belkin. Not only did I have to repeat myself several times that I have already done all the troubleshooting, but they persistently lied to me about what I said. I even told the person that he was not listening to me and he just kept repeating himself with the same commands. I told him several times that I was following the commands.

I do not have an issue with the quality of Belkin's products or their ability to protect my valuable electronics equipment and wireless network. What I have an issue with is when technical support blatantly lies to me and gives me technical advice that is totally useless. A thunderstorm struck the area in which I live several days ago. The Belkin surge protector took the hit and it fried the SAD and MOV levels of protection and the unit clearly needed to be replaced. I get that. I have an issue with a technician that tries to evade my direct questions and lies about it.

Belkin N600 Dual-Band Plug-In Wi-Fi Router - Will not open HTTP:// router or HTTP://192.168.2.1. Called tech support - got a lady from India and could not understand her. I do not speak Hindi. Asked for an English speaking person, because that is a law in the USA. Was told no one available. Will return this product and not do business with this company again.

Lightning Audio +Charge Rockstar 4" WHT - I received this part today and it doesn't work! Been on to customer service for over two hours but just kept being put on hold! Nothing sorted! Would never touch them again!! What a rubbish firm they are!

They make terribly cheap products in order to charge you for support when the "warranty" expires. Don't expect anything from them. They have no intention of providing a quality product, only to squeeze every penny from you by creating products to fail. I will never buy anything from them again.

I ordered an expensive cable from Belkin on Dec 10 and paid $1 for 2nd day delivery. The item was in stock and Belkin's stated policy is to ship within 24 hours. Belkin sent me a confirmation email on the 10th. On the 13th I called asking for the tracking number. Despite the email in my inbox Belkin claimed I ordered the item on the 12th. UPS cannot confirm the tracking number. I will not do business with them in the future. Dishonest company.

I bought a Belkin Mini Displayport to HDMI Adapter from Amazon in Sept 2014. A few months later it stopped working. Amazon told me to contact Belkin directly, which I did. After a somewhat tedious discussion with customer support, shipped the damaged item back to Belkin (at my own expense) and they sent me a replacement (cheaper-looking by the way). Less than 6 months later, the replacement dies. I contact Belkin again, who tells me that there is no guarantee on a replacement!!! More tedious discussion, and I finally obtain for that one to be replaced. I send the broken item back to them at my expense again and they send me another one (different model again), which died after 3 months! I gave up and bought from another brand, one that, unfortunately lasted me... 2 months!

I bought a Belkin router 4 weeks ago. When I called the company to do the setup we could never do the set up right so the speed of my internet went from 115 to 18 with the router. No wifi. I called several times. The last time it took 4 hours. I could not download the upgrade software. These people from other country very difficult to understand. Could not help me do anything. Now I have to return the router and buy a router through the cable company which is what I should have done to start with. Trying to save money, I wasted the $200 that I spent in the router. Never again.

The product issue: I loved this product from the day I bought it. 2 USB ports, three grounded plug-in spots for other devices and it was all on a single swivel three-prong plug for wherever your power source happened to be. It worked great for travel and work, but then the swiveling plug kept starting to pop out a bit. No bueno. Eventually, I lost the prongs (I might find them by end of day) after they fully popped out of the encasing and I couldn't put it back together. My surge protector was finally defunct. So, today in doing personal chores I came across the box for my Belkin Mini Surge Protector box for my sadly "departed" (and by that, I mean broken) device and saw that my Belkin product has a "Lifetime Warranty." Awesome! So I called the number I found on the website.

The customer call to India resulted in my being told that my PC had the Zeus Virus and that was causing my router not to work. The Belkin support guy set me up with another service tech at Cisco to remove the virus. I was smart to not take the bait, he was charging me $150 to remove the virus. I spent the next day running virus checks with the help of a support service I had. The virus did not exist, they lied and my router still doesn't work.

Just watched my second Belkin router die in the past 3 years... Called "tech support", was told that my 2-year warranty ended 2 months ago and I need special approval to receive a replacement. After arguing and screaming at some Indian people (first guy barely spoke English so I had to hang up and call back) for about 2 hours. I received the authorization!!! Amazing! Then all I needed to do was pay for shipping and give them my credit card number to keep on file. Easy peazy... Why don't I just send over my social security number and my dead grandfather's ashes! Soooo after another 30 min of screaming... I was told to calm down because quote unquote they are doing me a favor by replacing my second broken router instead of what they did last time which was tell me to buy a new one. I believe this is their normal response when customers call to discuss why all their Belkin products are malfunctioning.

I purchased a pair of Belkin earphones last December from a local retailer. I got it on sale which I thought was a good bargain even though it was still priced at the high-end. But, with just a few months of use, the quality of the sound started to deteriorate having static noises until it won't play anymore. I went back to the retailer together with the receipt to have it replaced due to a factory defect.

Both of the keyboard pads came loose and fell off. I called Belkin support and after 20 minutes they said "no support will be offered" and the magnets that hold the Belkin keyboard to the iPad are weak and insecure. Bought from Amazon for $132. No more Belkin for me!

When I purchased an iPad Air 2 a little more than a year ago, I wanted a keyboard case for it. I checked out the reviews and chose the case I was led to believe would be the best choice for me - Belkin Qode Ultimate Pro Keyboard Case. As a Canadian, my challenges began because the product was not yet available in Canada. Belkin in the U.S. would not send it to me and so the only way I could purchase it was to have it sent to a relative in the U.S. who mailed it to me. Hence, I ended up paying postage twice. From the beginning I had difficulty pairing the keyboard case with my iPad Air 2. The connection was unstable. I contacted the Belkin technicians who did not help or admit to me that many of the keyboards are defective. Since I had purchased the product in the U.S., I then repeatedly looked for online support on blogs and did find a little help from others with similar problems.

I can describe this company in three words: "piece of **". The tech support is trash. They're non English (proper English) speaking workers in India who only want to take over your computer to either hack your passwords, or bank account info while charging you a fee to fix a problem that takes them over 45 mins, which can actually be done in 5. NEVER use Belkin products unless you have a fetish for annoyance. Someone should really report these people to BBB and have them investigated.

Terrible experience. Tried ordering a $25 item online from the Belkin website with a 25% coupon. The site would not accept the promotion code and I called customer service. After 1 hour on the phone and being directed to 4 departments, I was asked to send a copy of the email verifying the 25% off to the Belkin website (as customer service could not activate the coupon either). I was told that my case would be reviewed and someone would get back to me in 24-48 hours. I explained that this was totally unacceptable as I expected my product to be shipped in that time frame. It was a continuous holding pattern. I went to Amazon, found the same product for more than 25% less and I will receive it with free shipping within 2 days! What a coupon scam!!

Belkin International tried to sell me $99 fix for loss of internet/Roku access due to router issue. Also tried to sell me antivirus/security software that costs $119 initially and $69 per year. Told me it would take 35 minutes to clear more than 8000 corruptions from my desktop computer and get me connected to internet. I declined. Fixed problem myself in less that 10 minutes and saved a lot of money! BEWARE: Belkin just wants to charge you for stuff once a year.

I bought two phone cases and a charger from their online website. On one phone there seems to be this discoloration all over the case which is kind of sad considering that maybe why they're on sale in the first place. Definitely not worth the $7 for that kind of quality. The charger works but there is a kink in it that I can't flatten out.

I purchased on Jan. 25th 2016 from Best Buy store a Belkin router. It worked for less than a month and died. I spent 2 days trying to contact Belkin support to get a replacement. They kept putting me off trying to delay or not replace the router to begin with. They wanted me to hook it up so they could go online and check it. My computer tech tested it and it is dead. Belkin customer service does not exist. They do not want to replace defective items and make it impossible to get service.

Ordered WeMo sensor on the Belkin UK online store. They sent me a "used" product then tried to deny it on the phone. Was told that there was no "complaints department", the agent I was speaking to was in the Philippines, very unhelpful. I had to repeat everything about 4 times. Still not sorted. Very annoying because they have some good products, but it's put me off buying from them now.

Have bought two Belkin products, both of which have been disasters. The router frequently drops from the internet and there is nothing that can be done to get it back on. Called customer service and they informed me that there is a problem and that it will have to be replaced but since it is "out of warranty" they won't do it. Mind you, they have no idea when I actually bought it, they were going entirely upon an honor system and with me being a fool I told them the accurate date of purchase. I also purchased a Ethernet to USB adapter that is apparently not compatible with Windows 8. This too stopped working and they said that there is nothing that can be done. Lesson to be learned: Don't buy Belkin products. They are easily dated and do not work.

I want to write this to warn others. I feel like it's the right thing to do considering Belkin is out to screw customers over. Their wireless routers do an AWFUL job connecting to internet and they know it, which is why they constantly tell customers to SPEND MONEY (!?) for technical service after 80 days. Are you kidding? Spending money on crappy tech service for their lousy product? Disappointing.

I have bought 10 or more of these plastic phone chargers, and they fray after only a couple months and stop working. It is very frustrating paying so much for something that I really need and that doesn't last long at all. Incredibly frustrating when I rely on my phone for work and other important things, and suddenly the charger just stops working. I'm switching to android after this phone to avoid this type of crap in the future.

I called the Technical Support Singapore. Obviously this staff has completely no knowledge at all. All she do is asking me to plug in and unplug, reset and restart the cables between the router, computer and the modem. All I want is to connect the router. She wasted more than an hour of my time and at the end of it, tell me she can't do anything. Her name she says is Nasiah. Not sure is that her real name that she gave. Belkin is such a well known brand and yet don't even have the capability to employ a qualified staff that can do technical support hotline. I really wondered how she got the job in the first place. Really pissed me off totally! I am pleased to announced that I will never buy Belkin brand and will not recommend anyone that i know to purchase anything from Belkin... What is the point of buying item from them and cannot get connected and is of useless to us! Feeling cheated and wasting my life away!

Both the USB plugs do not work. Cell phone can not recharge at all. I got it for this main purpose only to find out this does not have working parts that recharge USB. Now I have to buy others, and review the bad ones now that I already got two new ones already will I get dinged again. Time to read and write reviews.

I had an issue requiring me to contact Belkin to change some settings. Each time I called, I was on the phone for close to an hour. Each time, I had to repeat the details of the problem and pertinent contact information. Each time, I spoke to someone with a thick accent and had a really difficult time understanding what she was saying. I was asked the same questions over and over again. It was an incredibly frustrating experience and my issue was never resolved. I would not recommend buying Belkin products simply because of the poor customer service. The only positive thing I can say is that the women I spoke to were very nice and patient, but just not experienced or clear enough to help me.

Do not buy anything from Belkin EVER! Their products are garbage, they are not updated and their customer support is awful. You WILL come to regret your purchase unless you enjoy paying $30 for a tech support phone call to India that will not solve anything... GOOD LUCK!!

My experience with this company was initially positive but rapidly headed south. My N600 developed a fault after 2 years. The box had lifetime warranty on it and I am lucky that I kept the box and the receipt from the retailer otherwise my claim would not be honored. I was given a return authorization and wanted to send the product back for replacement. They only have a post box in New Zealand for returns but most couriers will only allow track and trace to a physical address. I got around this but the product remained at the post office for 4 days without being picked up. The call center is based in the Philippines so English was not a problem but Belkin's lack of process is.

The surge protector did not work and my MacBook Pro 'motherboard' was fried after a power outage. I kept the packaging for the warranty, but Belkin refused to honor the warranty. Apple confirmed the cause of damage, and gave me a quote ($400) to submit to Belkin. However, I needed to keep the receipt, and so the warranty was invalid. Very upsetting my laptop was damaged, never buying a Belkin product again.

I bought a charger for my iPad air and it wouldn't charge my iPhone, iPod or iPad air. Unfortunately I lost the receipt. I decided to call technical support and was told it's the wrong item, which it isn't, because it is clearly marked on the box, in several places.. When plugged into my iPad it flashes and beeps. This also happens when plugged into an iPhone, obviously a defective product. Technical support finally listened after a half hour. I got a reference number from Amber. I was told to call customer service and I will be all set and they would send me a new product. Ya right... After trying to speak to a non English speaking woman, being put on hold again, I was told I bought the wrong item again!! I called back technical support and asked for Amber and was told there is no one named Amber who works for them in technical support.

Called tech support for issues with "quick installation" of Belkin N300 extender. Would not install as stated in manual. Tech support rep had a very heavy Indian accent and I had to continuously ask him to repeat himself which made him increasingly more irritable as the conversation went on. He ended up telling me I had all kinds of security issues, scaring me so that I could purchase their "computer fix". I refused as I was skeptical and will check this out with a computer specialist in America.

Arranged online chat for guidance with N600 router signal not connecting to Playstation 4. Advised by person on other end that if I call support, they will provide me with the option to 'extend support plan' and provide further advice as support is only offered for 90 days from day of purchase. Issue lies within the router as an old D-Link from 1999 connects straight away. Checked a lot of forums, they all advise that issue is within the router.

I placed an order for an HDMI adapter and my order was shipped UPS and when I go to track it states the USPS will deliver it. I'm on a construction site and USPS stated my site address is invalid unless I get something from the city. I stated this to the rep and all she does is tells me that I have to wait until USPS gets the package for them to do anything. I don't understand why they can't call UPS and tell them to deliver the package directly to us since the driver knows my exact location. Now basically I don't have what I need for work and I will have to wait additionally for them to get a notice from USPS stating my address is undeliverable in order for them to reship my order. I'm about to call my credit card company and refuse the charges and order this product elsewhere. I'm never getting anything from this company again. They are not helpful and to reach them I need to be on hold for 40 minutes. This is ridiculous.

Ok so my older brother bought one of the Belkin wi-fi extenders. After about half an hour of trying to set it up his computer froze. He was mad so called tech support. The person on the phone told him that it wasn't tech support, but he could pay an additional $50 to have someone fix it. My brother in a rage told them no, that he already bought it and wanted it fixed for free. He hung up, about 10 minutes later, they called him. That's right, Belkin called my brother and told him he owes them 50 dollars because he bought their product.

SCAMMERS!! Registered a product for warranty then when I went to replace I was told my case number, name and phone number were not in their system. Stupidly, I bought another one of their products and when I went to register, product registration would not work online so I called and registered then asked for a confirmation email and was told I could not receive one. Connected me to someone they said could help and I was told my product would have to be registered again! Next person verified all info and registered it again. Still could not send me email verification and their website does not provide that information. Spoke to a manager who again said they could not send me a verification email. She told me her manager would call me when she "comes on board" and that they would have to "coordinate with the team" to figure out what is wrong with their online system because I should have received the email.

So I got a router a while back ago. Everything was just fine, no problems, nothing. Then one day I had connection problems. Well I called the support team to try and fix the errors. The first time I called, they said to unplug the router and plug it back in, and blah blah blah, (which obviously it's not solving the issue) and so they said that can charge me an extra fee to get it fixed. Of course I said no because it's outrageously expensive, so I hung up. Then the next time I called, a guy took over my computer and scrolled through junk and said that someone had hacked it, and they could wipe it clean if I wanted to pay a fee. Also neither of the people I have talked to could speak clear english. They sounded like they were from India or something. Belkin is ridiculous, belkin sucks **!!!

Belkin has not updated their USB Control Centre software for their routers. Therefore any Apple computer running Yosemite will not be able to use the USB printing on the routers. Why would you purchase a product that does not keep current with products that they say they support? Never purchase a Belkin product again.

Router blue light now red? After you purchase the product & need tech support you are on your own. No help in any way unless you pay least 100.00. Rude, not customer friendly, obnoxious, cannot speak English very well. Terrible experience. My son forgot our WiFi code. Would not tell him what it was. Had to pay 100 so you & your purchase are held HOSTAGE. Do not buy Belkin Products...

In late December I ordered a keyboard for my iPad. By late January I was tired of waiting for it to come, so I called Belkin to try and cancel my order, confused about where my product was. My credit card had already been charged. I was told that the product was en route, and when it got to me I could then return it. When I received the product a week later, I called to try and coordinate a return. It was very difficult for me to get the information that I needed to complete the return, and ended up having to pay for shipping myself, even though I considered the company at fault.

My boyfriend purchased a Belkin Wi-Fi range extender today. Had to get online and at the same time to attempt to set it up, definitely not a "quick installation" as stated on the box. While talking to customer service on the phone, the associate, who was not able to speak English clearly, stated 15 to 20 persons were hacked into our network. He said they had been watching every move we made on the internet, able to get into ANYTHING they wanted as far as accounts and personal information, and had been for a month. Then he went on to say, he could remotely access the laptop and fix all of the issues for a cost.

I bought a power strip and a router. Both cost $55 total. I spent 3 hours with Belkin and was told that I couldn't get my router replaced unless I spoke to software support. But since hardware support is 1 year and software support is only 90 days I would have to pay to speak to them. Long story short, both items lasted less than 1 week (I procrastinated on talking to them). Spoke in 2 online chats, bounced between 4 call centers and in the end, nothing to show for it. This company is a scam. They sell electronics to get you paying for support.

I purchased a Belkin router from Best Buy. I was told I needed it if I was using multiple devices. I could not hook it up under a secure wireless code. I spent over an hour with tech support and the guy freaked me out. He was remotely accessing my computer and doing NOTHING I could see on the screen. Kind of got me wondering... Then he told me that there were multiple people logging onto my internet and accessing my information. I need to clear up this issue right away and for a fee he and his technicians could fix this. I told him I would have my computer guy check it out and he was persistent that I let him help. I hung up and shut off my computer. Called support again and spent 2 hours with them and no solutions. They said the product must be defective. I will NEVER purchase anything Belkin again. And yes, they were not from AMERICA! Very hard to understand.

Bought a Belkin n300 router less than a year ago. I knew it was not the best but I thought I could get by with it as I could not afford the multi band routers that are now not so pricey. But suddenly I start noticing that my N router is showing up as connected to my laptop as a G. In truth, it does not seem any slower. What I am most unhappy with is the lack of support, not even email questions. There is nothing on the site (and nothing online that I can find) of someone else having such a problem. Even though the router is still working fine as it was, I am replacing it with multiband 801.11ac. Of course not a Belkin. I may not even buy outlet strips from them anymore!

I'm a 20 year computer tech for a top 10 university. A Belkin TB Express dock went bad. I replaced it with a new one and tested for two weeks without problem. I contacted Belkin to get a warranty replacement. Before entering the chat, I entered product and serial number. Too bad chat session doesn't have time stamp, otherwise it would indicate long breaks until tech support reply. They ended the chat without resolution or recommendation.

I purchased the router to connect my new magic jack phone but the router is totally unreliable as it has to continuously be restarted to keep my phone connection active. Have tried everything possible but nothing works and Belkin support is virtually non-existent. I will never buy a belkin product again.

I have had a belkin wireless range extender model F9K1106v1 for exactly 12 months, all of a sudden it drops internet connection. Firmware is up to date so I should be working great... right? Here's my issue... It's been more than 90 days so my only options are chat line tech assistance. As soon as I open a tech chat line for support and the rep gets my model and serial numbers all of a sudden the chat line is dropped. I go back to the website and try for another tech chat rep but the "chat line is unavailable at this time...” and stays that way for several hours. Now I have to login with a different device before I can get access to a working chat support line again.

So get this I bought my router in September. We had multiple issues. Fine they helped us until yesterday. They say the 90-day service is over however we have 2 years if our router itself goes down. I thank them and say I would not like their package for phone support. I hang up. 30 seconds later we see all wireless shut down. We call again receive a different operator who says though the router is broken she can't help and we aren't covered in a two-year plan. So my wife takes the phone having worked in customer support asking to speak to her supervisor. The operator states all her supervisors are on the phone and my wife suggest she take down our number and call her back.

3 month old Belkin-AC1200-Wireless router out. No wifi. Tech support nigh to impossible. "Mandy" could not take simple information she asked for. I constantly repeated spelling, giving phonetic examples of letters. Rigmarole of testing router, plugging, unplugging, resetting, collecting and attempting to use IP addresses as "Mandy" rattled off erroneous sequences of instructions, obviously not connecting her dots. Extreme amount of noise on her end she appeared unable to block. Most of an hour later and several "on holds" she came back with the good deal they had for me since my "router obviously is defective." They were going to send me second day air a new router, I just needed to give her my CC #. Before giving the credit card info I asked how much would be charged to my CC. $65+ I was told. She confirmed my astonished repeat of her offer. I wished her a pleasant day and hung up. I guess the $93.99 cost for this Belkin inferior product is down the drain. Throwing good money after bad seems foolish. I will replace it using another product.

I bought an N300 router in June and now, in December, I am trying to solve a home network problem. I tried chat support, but they tell me they can't even help me after 90 days. Most companies will at least give you chat help. WILL NOT BUY BELKIN AGAIN.

I contacted Belkin to try and learn how to change my router channel, because I got higher speed internet and Time-warner recommended it. The guy barely spoke english, and tried to charge me a fee just to talk to support! Please do not buy a router from these guys! I told him that it's un-American to charge someone just to help them with a product you've bought. Please don't buy from them, Please stand up!

On Sunday 26th October about 9 p.m.we had an electrical storm and as a consequence our Sony Bravia television ceased to work. As it was connected to a surge-protector I contacted Belkin Ltd. and followed their directions regarding a claim but I seem to be given excuses why nothing has been done. As far as I can see there is no legitimate reason to hold up this claim as clearly states that Belkin will replace any equipment damaged by lightning strikes or electrical storms etc and this is the reason we purchased the surge-protector when we bought the television. I have contacted the retailer (Radio Rentals) but they told us to contact Belkin re claiming damage to our TV.

Okay, So I bought a router exactly 1 month and 13 days ago, and then Belkin had an update about 4-5 am about a week ago. SINCE the "update" my router has yet to work. Firstly I contacted my internet provider, I went into the local office, chatted with them (I used to work for the company so I get the "real scoop" on what's happening) and was told about the FAILED Belkin update and what I should do. Was given a phone number that Belkin GAVE to the internet provider companies (as they would get calls) and info on how to address the issue.

They responded to my complaint and were able to provide the subscription. I appreciated their efforts to resolve this.

I replaced my old Belkin router with a new Belkin Wifi Router on Oct. 6, 2014. I have not been able, since then, to get the shares and a printer to work within our wired LAN in our home. I called customer support and tried to talk to a woman who had a very thick East Indian accent - could not understand her. I finally got the message that she was blaming the disconnect on my printer and I should contact the printer manufacturer. She said nothing about my shares. I finally hung up and then tried the online chat with tech support. The online chat technician told me that my router was over 90 days old and he could not support it. I bought the router on Oct 6, 2014 and called tech support on Oct 11, 2014. That is NOT 90 days. When I called his bluff, he disconnected.

I bought a Belkin router about two years ago, had a few problems but was able to fix them without calling the support number. Then just this morning I lost my internet connection. I reset my router and modem, this did nothing. I called my ISP to see if they were having trouble, they told me via recorded message, "customers in your area using Belkin routers are experiencing internet outages due to a Belkin firmware update. You can try resetting your system to regain connection or bypass your Belkin router. Please contact Belkin for further assistance". So I called Belkin and got another recording, "We are sorry but due to a firmware update lots of our customers lost their internet connections. We are trying to solve the issue". At the end of the recording it says that their "technicians cannot assist you at this time" then it hangs up. I read other posts about trouble with Belkin routers and now I want to throw mine into the street, run it over and light it on fire. I should have known better than to use a different brand. I paid $150.00 for that. I am going back to NetGear.

Belkin router did not work. It was installed correctly according to the very basic directions. I work night and day on Wordpress websites so I consider myself above average when it comes to programming things. I called them 2 times. The first time I let it ring and just hung up. I thought this should be simple let me try it again. Then they called me back. I thought if they called me back they must be competent until I ask her a basic question and heard the women speak. She wanted to access my computer and fix the issue. I knew it was not going to happen so I thought I'd clear the cache and try to pull up the website by the URL and the IP address both did not work.

On 6/13/14, I called Belkin phone support to help setup my N300 router. I had already tried myself, but it did not work. The first person I spoke with was incredibly incompetent. He would just say "pull this", turn this on and off", and on and on. He knew no more, maybe even less than I did. What was supposed to be a "quick and easy" setup turned into 40 minutes on the phone with two equally incompetent techs. To make matters worse, all of a sudden my internet goes out. I was soooo angry, and they just kept saying, " Oh ma'am, please allow us to help you. No worries, ma'am." I had to call my cable company and have them reboot my modem. I also had a great deal of difficulty understanding their speech; they had very heavy accents. Altogether a disaster, and I still do not have a functioning router. Buy another brand!

I called Belkin support because I wanted to know how to tell if my computer was disconnecting from IE. They went into my computer and tried to tell me that someone was hacking into my wireless network and also showed me all of these files that were supposedly corrupt. So they said they fixed it, but the next day I called them back, the same issue was going on, and that I had a Trojan virus. They said they could fix it for $180 dollars. My IT guy from work found no such issue. They went into my computer and found no such corrupt files. Belkin support is running a total scam. I went to best buy to purchase software, and I found multiple issues that were corrected by the software I had purchased.

Had my Belkin router stop working after a storm. I purchased a new one. I was not successful in connecting it so I called the 800 number on the web page. The technician told me I had a security breach and that it needed to get fixed. He told he would connect me to someone at Microsoft who could help. He transferred my call and that tech proceeded to tell me I had multiple breaches. The very amount to fix it would be 299.00, and a lifetime warranty was 799.00. I think I have been scammed. I did not agree to it and will take my computer elsewhere or buy a new one.

Here my experience: Belkin company has implemented a commercial fraud. In agreement with Intel has developed a system of radio communication WiDi and has the obligation to give support to allow buyers to obtain guaranteed performance promises. A year ago I bought a notebook Toshiba Satellite mod. U920T Intel Core i5 with integrated WiDi and I bought a Belkin F7D4501 Screencast adapter..... All this because the publicity of it pointed out as the best integrated system to enable wireless presentations on TV or Projector.

BEWARE! I bought Belkin router and the program message kept telling me that it could not see my internet connection. All worked fine without the router though. I tried with a laptop and also with a smart phone. Belkins (bad English speaking and hard to understand) tech service was telling me I needed to pay them a one time $130 fee so that they can fix the "infected" network. The service was brand new and so was the equipment. I wasn't buying it!! I then called and talked with internet provider and was told to try another brand. NetGear worked just fine! Go figure! Don't bother with Belkin products. I will never purchase another Belkin product.

They said they could fix it for $120 dollars. I told them no thanks I just wanted them to answer my one simple question. I called HP support after I talked to them and they went into my computer and found no such corrupt files. Belkin support is running a total scam.

The Belkin stop working after 8 months. Had to pay if I wanted it fixed. The guy told me $30 but if it's their end they will send me a new Belkin. In my opinion I still paid for the stupid thing. I hate it and the people were so hateful it was sad. I will never get anything with Belkin on the cover. This doesn't need to be in stores.

Belkin customer service policy is to defraud its customers whenever possible. I have a Belkin n52te Game pad. I purchased it with a lifetime replacement warranty. It sounded good at the time. Now Belkin is growing. They purchased Razor, a gaming product company, transferred the n53te to the Razor product line-up, renamed it, and guess what? I no longer can get a replacement. The product doesn't exist according to customer service. Since my game pad is technically under a different name, they refuse me any help.

I'm very upset with Belkin. I got a router in June. It broke in November. When I called them, I got through all of the troubleshooting steps that I had already done several times before I even called, when the guy I was talking to hung up on me. I then had to wait on hold to get on the line with another guy. I went through all of the troubleshooting steps again with him. I was repeating over and over again the fact that there was no power going to the router. When I went to fill out their replacement information as directed, their web page wouldn't process my request, and they want me to pay to have their faulty equipment sent back to them. The guy on the phone said to just call back Monday - this is after I spent an hour on the phone with him.

We purchased a Belkin router about two years ago and had good customer services with getting our game system set up. I had to call them once because we forgot our password and they helped us. I called again because we got a new system and wanted to get it connected and had some problems. They have changed and said that our router needed to be upgraded and that they didn't provide service for that anymore, but still could help us. Then they asked us about becoming a member that they could help us with computer cleanups over the phone and could get a lot from them at little charge per year. She kept going on and on and all I wanted was to get that one thing set up. They ended up being rude and not helping us at all. I will not buy another Belkin product.

We have had our Belkin router for less than a year. Every time there is a storm or update, the router does not recognize my IP address. We have had to call tech support in the past. It happened again, and I was told I would have to pay $119.95 for tech support. The tech said it was an easy fix, but he could not proceed until we paid him. Needless to say, I will be buying a new router tomorrow, and it will not be a Belkin.

I bought a Belkin router. It stopped working within 3 months. I called tech support and had to pay $29.99 for them to repair it. Three weeks later, it stopped working. I called them back and they stated that it would cost me another $29.99 or $170 for the year. I will never purchase another product with the name Belkin on it! No good! Horrible brand! Horrible service! Just down right no good! Don’t buy Belkin products.

Horrible customer service - A thunderstorm disconnected my Belkin router. When I called for tech support, I was told I would have to purchase a support plan for $30.00/month or $70.00/3 months. I had only had the router for a few months! I chose to buy a new router!

Early this morning, I smelled wires melting. I jumped out of bed and saw smoke coming out of the Belkin 6 Outlet Power Strip. I reached down to unplug the fan I had plugged in and as soon as I touched it, it burst into flames burning my carpet and my hand.

I just recently bought the Belkin N600DB on the 20th of December for my computer at home so I can have a wireless signal and at the moment I'm just running by broadband through an Optus router. The trouble is it isn't reading. I have called the number that comes up through the CD. Spoke to troubling shooting support and they ran through all the steps with me to try and get it connected. They said they would forward me to advance call me back that day but haven’t since.

The router was not working on 9/24 so I called Belkin Customer Service. I spent 45 minutes on the phone with a tech and could not resolve the problem. I was told to disconnect power to modem and router, wait 30 seconds and reconnect. I told Belkin that it would disconnect my phone line, then, they gave me a reference number and told me to call back. I did and spent another 45 minutes with a different tech who could not resolve the problem. I was then told that a level two technician would call me within two hours.

I had bought a Belkin router at my local Wal-Mart Store. I had everything set-up and I needed to register it. So, I attempted to do that but was having problems with the website. Well, I didn’t succeed. So, I continued to set-up my router and I connected everything, but I couldn’t connect to the internet. My other computer did. I contacted my cable company and they ran a test on my modem and the router. They said that the problem was with the router. They told me to call Belkin to have them re-set something in their end. Now the fun begins. I called Belkins customer service (joke). I got a hold of some guy from India whom I couldn’t understand.

I called Belkin technical support to help me change the password on my mom's wireless router. After everything was set and done, I was pleased and ended the call. A few minutes later, I get a text from facebook and the worker that I spoke to had used my information to look me up and send me a friend request. I was mortified. I couldn't believe it. I promptly called back and asked to speak with a manager and told him exactly what had happened. I am not sure if action was taken, but the manager did assure me that he would tend to the situation.

I have had a Belkin F6C750 UPS unit. This unit has worked well, until my recent updating to Windows 7 (64 bit). I contacted Customer Support to get a new driver for this system and was informed that they do not have one available. This was their official response: "Unfortunately, there is no update regarding compatibility with this operating system as of now, so we cannot give you any time frame when the drivers will be available. Please note that we have not yet officially announced the product's compatibility with Windows 7. The inconvenience is regretted."

I bought an N router 5D8236-4 v3000. After a week, the router started locking up, router was non-responsive and power had to be unplugged and plugged back in to get the router to work again. I got it replaced using advanced warranty filed on June 19. The replace was not mailed out till July 1. I received it July 13 as stated on advanced warranty. On July 14, I mailed the defective unit back. They received it on July 19 from the information on the tracking and delivery confirmation.

The Speed Pad N52te Belkin Tournament Edition no longer works on Mac OS X 10.5.8. Their product is sold by saying that Mac OS X V 10.2.8 or above. However, after spending several hours attempting to work with their tech guys, it became very clear that Belkin does not have a workable product with Macs. If you Mac is out of date, you might be okay with this product. Now, I have $100 paperweight. I want my money back. I have wasted over 12 hours of my personal time attempting to fix this problem. Belkin tech support did a great job telling me that they were clueless.

The Belkin WiFi routers are crap. It shows me out of network, gives other person my IP address. It doesn't work with Dell WiFi cards! That's the worst thing! I don't even have a Dell but the other guy does and the guy before this one had one as well. We had the same problem and everybody will have the same problem. Please look into it. All the Dell computers are ruining the networks everywhere in the world! I am specialist and I know!

I bought this Belkin Wireless router N series a month back (model: F5D8236-4 v2). It worked normal for just two days then it went crazy. First WAN not detected, next LAN not coming on. Next, it hung. They made me wait 15 days to get it replaced. Now that I have a new box-pack router and happy to install it, guess what? It worked, but only for two hours. My gawd. Now, no lights are coming on. I plugged it in only to find it gets warm and nothing else. Do I spend my life replacing these rotten plastic boxes?

In Sept. 2009, I submitted a warranty claim and after 8 weeks, was declined. Their reason was the product was "tampered" with; however, I explained my issue prior to filing the warranty claim and was told by two representatives at Belkin they would accept my claim under the described conditions. The power cord had been cut off. They promised to reconsider so I sent a letter memorializing this conversation in Oct 2009. No one returns phone calls and/or written letters since Oct 2009.

I just came on to write my complaint about the Belkin routers and the people who are supposed to be tech support but are in India and are not knowledgeable when I saw exactly the same thing happened with Lorraine from the Bronx. I had the same experience: days of calling, calls lasting two hours, lost info on my computer and still the wireless does not work outside of the room where the router (and ethernet) are. So then what is it supposed to do if it does not give me wireless? I am so frustrated and this has been so time consuming that other important things have gone to the wayside and I am an emotional and physical wreck. Something needs to be done! Lorraine, if you read this, know I feel for you. You are not alone.

On October 21, I called Belkin's support number, 1-800-223-5546. I reached India. The reason for the call was I kept losing my browser connection and was told I had to update my software. This individual kept me on the phone for approximately 1 hour. After speaking with her, my browser did not work at all. I then called back on October 22 and had to stay on the phone for another hour and had to hang the phone up because it was taking so long that my neck began to hurt. I explained to the operator that I had back surgery and did not have the energy to stay on the phone that long. I became very agitated due to their incompetence and abandoned the call.

I had a Belkin Battery Backup unit with Surge Protection (model # F6H375-USB), with computer, monitor, scanner and printer all properly connected. I used it for two years and was satisfied. However, during a recent severe lightning storm (adversely affecting many local businesses), my laser printer took a hit, despite being plugged into one of the surge protection outlets. I had to pay a lot to mail the unit to Belkin. They claimed to have tested the unit and said there was no evidence of a surge (the unit obviously couldn't protect my equipment!).

I was installing a new Belkin wireless router and called customer service for help. The person on the phone spoke very fast and with broken English, making it very difficult to understand. The setup was unsuccessful, and I will be returning the product. This seems to be a problem with all customer services that I have dealt with.

Regarding the BELKIN automobile (cigarette lighter plug-in) cellphone charger (F8V7010-RTC-MK):

We bought a wireless router from Wal-Mart in Morrilton, AR for 49.99, it was defective and the Tech that ma son talk to said, to return the router. He stated he would send out a replacement and we should receive it in about 3 to 5 days and that a return label would be included in the box of the new router.

I bought a Belkin Surgemaster surge protector for my computer. When plugged in to a house mains socket, both indicator light illuminated, but there was no power at any of the Surgemaster outlets (equipment plugged into the Surgemaster didn't power up). I called Belkin in UK, and the tech support guy could not think of any reason why it would not work, and suggested that I take it back to the store and replace it. I did that. The replacement did not work either.

I have purchased a Belkin router Model F5D72304 VER 4000Uk - i called on the 1st of Sept ref no: 4092139- i was on the phone for 45 mins the guys told me cal back as he was not able to continue with the call and this continued to happen eash time I called-all i have had so far is that my Laptop s now messed up - the supervisors have kept me on hold between 20 25 mins and the have disconnected me- each time i have reqeusted a call back they have not called me back - the cust service is exceptionally poor!!!

I bought a model F5D6230-3 wireless router. It has a lifetime warranty.....yeah, right. The unit doesn't work anymore and I tried to get them to replace it.

On Saturday, February 11th, problems were occurring with my Belkin wireless router. I could not log on to the Internet. I immediately rang Belkin telephone technical support and the technician suggested that I try to log on, which failed. In addition, the technician suggested that I run the cord from the router into the computer. He said, that some green lights on the router should be on and I replied that the green lights were not on. I suggested to him another option he said no.

I plugged the Belkin phone charger model F8V7104-E-MK into my 1994 Chevy pickup's lighter to charge my Nokia cell phone, and after about five minutes it stopped working. Because it is an older model truck I did not think much about it. After checking the fuse box on my truck, I found out there was nothing wrong with the fuse, it was still good.A few weeks later while on a trip, this time in my 2004 Chevy Monte Carlo, I plugged the same charger into the lighter, and within a few minutes it quit working.

I purchased a belin high spped cable modem from compusa on 02-20-05, and mailed the $20.00 rebate form on 03-03-05. 10 weeks later I still have not received the rebate. I have e-mailed them twice on 05-10-05 and 05-12-05. The $20.00 would not accept on the renate form so I left that space blank and mentioned the amount in the inquiry section. After submitting the form a note comes back that I will get a response within 48 hours. It is now 4 days later, and still no response. Can you offer any help??

I was told that I did not send in the proper papers with my rebate request and I know for a fact I did. I kept copies of everything. It's not about the money, it's about Belkin treating people like this. I will not buy Belkin products in the future. They could care less but it will make me fell better.

Sent in 3 $40 rebates in August - all were approved. Claimed to have sent in late October - never received. After lengthy waiting period agreed to resend. Recontacted company in mid December, claimed they would be sent in 10-14 business days (by my extremely generous calculations, no later than 1/4/05). Contacted again at beginning of Feb b/c I still had not received. Was told they had not yet been sent, but would be soon. Orignial terms called for issuance within 8-10 weeks (which I'm thinking they never were), so rebates are now over 3 months overdue. I told company I expect refund and compensation.

Our Belkin Surger Protector comes with a $35,000 warranty covering damage to equipment that Belkin's product fails to protect from power surges or spikes. The past December our computer went dead and we called in a professional computer technician to evaluate the problem. His anaylsis was that the harddrive was damaged from a power surge.