Route 66 Extended Warranty Reviews

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Edited by: Erica Devaney

About Route 66 Extended Warranty

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Route 66 Warranty offers extended auto warranty plans, also called vehicle service contracts, for mechanical breakdown. Route 66 Extended Warranty is available nationwide, and you can use emergency roadside assistance 24/7. Route 66 Warranty is available only through partner financial institutions. With Route 66, claims have no deductible, and warranties are transferable if you sell your car.

Pros
  • No deductible
  • 30-day money-back guarantee
  • Total loss refund
  • Flexible repair shop choice
Cons
  • Must buy through third party
  • Minimal price information
  • Confusing coverage details

Route 66 Extended Warranty Reviews

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    Page 3 Reviews 40 - 240
    CoverageRefunds & Payouts

    Reviewed June 30, 2025

    Route 66 will not cover anything, just taking your money. I advise people not to go thru Route 66. Route 66 takes long to get answers or service. People are paying for no coverage, they come out with ridiculous reasons not to cover or pay. I would not even give them a star if I could.

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    CoverageTech

    Reviewed May 12, 2025

    Now it's been ten years but when I did have a warranty with them, they covered everything I needed no questions asked. Subaru OB 2005 wheel bearings failed about every 15k, they replaced them 3 times, no hassle. Just had to pat tax. I'm hoping they are as trustworthy as they use to be, about to get another warranty for peace of mind.

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    TechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceRental Car

    Reviewed May 9, 2025

    Route 66 Extended Warranty company is a complete scam. I have an extended warranty on my F150 that I had for under 2 years before I started having issues. I parked my truck until I could get it to the shop. The issue was my engine. When I took it to the shop it was 6 quarts low on oil. I have gotten all oil changes and routine maintenance. Route 66 stated that it did not make a difference because it was still low on oil. The oil needle never moved and I had no way of knowing it was low on oil. I have paid for the warranty and it is not worth the paper it was written on. I have had a rental car for almost 3 weeks waiting for them to see the light but corrupt is corrupt. They are in the business of making money not doing what is right. Please use a different company. I wished I would have known this beforehand.

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    CoverageSales & Marketing

    Reviewed April 10, 2025

    God will deal with these types of people! I hope he covers you preexisting conditions. Would never recommend this company at all. This company is a waste of time and money. Route 66 is a scam. Do not buy.

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    CoverageRefunds & Payouts

    Reviewed April 8, 2025

    Don't waste your money on this warranty. It does not pay for anything. If your vehicle has any coverage from the maker their coverage starts after that runs out so if your vehicle has 100,000 miles warranty from the maker and you buy their service for 120,000 you only get 20,000 miles in warranty. Read the paperwork they give you. If you buy a car with 10,000 miles you're paying them for 90,000 miles that they won't pay for anything. I paid $1769.34 for 20,000 miles of service.

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    CoverageTechRefunds & PayoutsMaintenanceStaff

    Reviewed April 3, 2025

    I always buy the extended warranty. It gives you peace of mind. You can only hope that whatever breaks down is covered. They have only fixed one thing out of 5 times to the shop. I would suggest putting the money you would pay for the warranty in a savings account. At least you you know there will be some help.

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    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed March 26, 2025

    My vehicle was put in the repair shop in mid-October 2024 & the claim was emailed to Route66 immediately. After several failed attempts, the shop had to reach the adjuster by phone I finally had to make calls to the adjuster & inquire why the repairs had not been approved. The adjuster immediately phoned the shop & approved the repairs after THREE weeks of ducking & dodging calls. After it was discovered that additional parts needed, the adjuster never responded. The repair shop repaired my vehicle & returned it to because they refused to keep me waiting on a response.

    I finally got my vehicle back in mid-February 2025. I submitted receipts of Rideshares that I was told I could get reimbursed for but out of possibly $250, I only received $160 for a three-month period. I had used this warranty company for years on different vehicles but never received such deplorable service. I can only surmise that I was assigned an incompetent, lazy adjuster named Daniel who obviously did not think that it was important enough to get my repairs approved as soon as possible to get my vehicle back to me avoiding months & months of frustration & inconvenience. I wonder how he would feel if his vehicle was in the shop for three months & he had no transportation for work, groceries or essentials. Route 66 should seriously reconsider maintaining his employment with them because he gives their company a bad bad name.

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    CoverageTechPricePunctuality & SpeedMaintenanceCoverage - Components

    Reviewed March 4, 2025

    My experience has been terrible with Route 66. My truck has broken down twice from the exact same issue. First time I was charged $990 for brakes they don't cover even though they failed due to axle breaking not wear and tear. This time I'm awaiting a answer after weeks of waiting with no vehicle. I'm not sure what's to approve. The dealership didn't fix correctly the first time and they admit it. LOL. Very frustrating.

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    Customer ServiceClaims HandlingCoveragePriceRefunds & PayoutsMaintenanceRatesRoadside Assistance

    Reviewed Jan. 13, 2025

    On 13 January, 2025 Route 66 denied my claim on a fuel delivery system issue. They stated it was an uncovered emissions issue. The problem is a fuel system issue associated with the fuel tank. The coverage I purchased was stated to be bumper to bumper. I now have to pay out over 800.00 to repair my vehicle. I found out from consumer reviews the following:

    Consumer complaints regarding Route 66 warranty coverage often center around claims denials, difficulty reaching customer service, accusations of finding loopholes to avoid paying for covered repairs, and complaints about the company not covering parts that fail due to other related issues, essentially leaving customers with significant out-of-pocket costs even when a covered component breaks down; many users report feeling like the company actively seeks reasons to deny claims.

    It is obvious by other reviews they participate in fraud. They attempt to dissect the problems to get out of paying. In my case they say they cover fuel delivery systems but not all of the complex system. The fuel leak detection system is a safety feature which they refuse to cover. The seller of the Warranty, stated they were unaware of the numerous complaints and poor customer rating. They regret promoting a disreputable company and will support my claim of consumer fraud against this Route 66 Extended Warranty. Avoid them, they are very disreputable and will face justice. I attempted to reason with Route 66 but it was not heard.

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    CoveragePrice

    Reviewed Dec. 16, 2024

    If you truly want peace of mind, this is the warranty for you! I’ve had several costly mechanical issues with my 16 Sierra and they’ve covered every single one of them no problem! This warranty has saved me more than $5,000.00 in repairs! Glad I went with the Easy Street plan by Route 66! You will be too!!

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    Customer ServiceClaims HandlingCoverageTechMaintenanceTransparency

    Reviewed Sept. 3, 2024

    They deny everything. We bought this for our trailer and bought the enhanced cover everything coverage and so far they have denied every single claim. We used traveling mechanics they recommended when we were not near the deal service center. All 3 times claims denied. When we are at the dealer getting the trailer serviced they deny every aspect of our work external or internal. No matter the repair needed somehow it is not covered with little to no explanation provided as to even why it is being denied.

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    Claims HandlingCoverageMaintenanceCoverage - Components

    Reviewed Aug. 2, 2024

    I purchased extended warranty since I bought my vehicle. Claim denied because they think transmission had a pre-existing condition of breaking down. It a used vehicle. Everything that will break down will have a pre-existing condition.

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    Customer ServiceCoverageTechRefunds & PayoutsMaintenanceRates

    Reviewed June 30, 2024

    I had my car “repaired” or better yet not repaired by a shop. The warranty covered the repairs BUT the car was never actually repaired! The warranty company keeps giving me no choice but to go back to the same shop or pay for the repairs out of pocket and have no interest in pursuing the shop in question. This had been going on for over a year now! Do not spend your money on this warranty! They declare that they can’t even give me notes on the times that I have called them and what was said. RIDICULOUS!

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    Coverage

    Reviewed June 10, 2024

    Route 66 is horrible. Avoid like the plague. I am now ready to get my repossession started and be $22,601.64 - IN THE HOLE -since Route 66 refuses to do anything or take any sort of ownership for a car I’ve only had ONE year w zero claims, and the engine is totaled by a COVERED ITEM UNDER WARRANTY (head gasket). The car is not old. It is a 2015. It does not have a lot of miles. 70,000mi. I have only had the car one year. And Route 66 refuses to do anything.

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    PriceRefunds & Payouts

    Reviewed April 8, 2024

    Bought the warranty from Route 66 and my vehicle was totaled. They said they didn’t owe any refund, and even charged a cancellation fee. Which is ridiculous in its own right. I don’t recommend this company at all.

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    CoverageTechPriceRefunds & Payouts

    Reviewed Dec. 14, 2023

    Almost at the end of my extended warranty policy, I never made a claim, never needed to thank god. A few weeks ago check engine came on and the car started running rough. Took the car to dealership, it was the transmission. They got in contact with Route 66, explained to them the situation, due to supply issues there was no remanufactured transmission available for my car.

    My only option was a new transmission, Route 66 DENIED that option and only offer a used Transmission that they would only warranty to the end of the policy and that wouldn't be too long because I am at the end of the policy and since it a used part the dealership can't warranty the part. Used transmission you don't know if it been serviced or not, the only thing they check it working when they ship. I had to pay out of pocket for the new transmission! This is the worst extended warranty company, please avoid at all cost.

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    Customer ServiceCoverageTechSales & MarketingPriceRefunds & PayoutsMaintenanceStaffBillingRatesRental Car

    Reviewed Sept. 30, 2023

    First of all I personally feel Warranty Companies and product warranties are a big rip-off. That being said, I have some input that might be helpful to someone. I had the Car Shield Extended Warranty. I am getting up in age and figured it might be helpful for my wife if and when something happens to me. I told them I wanted to best policy. Well, came time to test it out. I took my wife 2011 BMW 535iX in to the BMW dealer for a bad oil leak on the valve cover and oil filter adapter.

    BMW started the process through Car Shield. Turns out that I did not have the best policy, but the Extended Warranty still would not cover the Valve cover leak because it was considered plastic. I asked CS about upgrading to the best policy and they initiated it. Then I found out that the cost of the upgraded warranty was about the same as HALF a new car payment (Bear with me now) but still would not cover the repairs because they were now considered PRE-EXISTING. I also found out that if you turn more than ONE item for warranty that there was a $100 deductible AND each item had to be turned in separately, meaning if you had five items to turn in you had to submit five different claims and pay $100 deductible for each one.

    Since Car Shield was now a no-go, I went with Route 66 Extended Warranty. I just got my vehicle back from the BMW dealer. They turned in warranty request for (FIVE) items. The repairs did have to be pre-approved which took longer BUT there was NO deductible, they approved all 5 claims, all were performed at the same time and the only thing I had to pay was the sales tax for the parts.

    The Route 66 warranty was about HALF price of the Car Shield Warranty, covered more, NO DEDUCTIBLE, and ALL items were repaired on the same visit. My only complaint, if you want to call it that is that the car rental while my car was being repaired was only covered for 5 days at $40 per day, Maximum of $200. Route 66 Warranty paid out about $6,500 including car rental reimbursement and I am absolutely tickled to death with it. Sure, it took a few days for them to approve it but all is well and I'm still regretting getting hooked up with Car Shield. You needn't expect ANY warranty to jump in right away... it will take time for approval, but I am happy with Route 66.

    Ed

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    Route 66 Extended Warranty Company Information

    Company Name:
    Route 66 Extended Warranty
    Website:
    www.route66warranty.com