David Stanley Dodge Reviews

The manager of the used car department reached out to me. We came up with a solution and working with me on another issue. I appreciate the concern in him wanting to make things better.

Ask for Shawn **, he was able to help me find the right vehicle for me. If I didn't like the car. He did that was in my price range. He did the best in putting me in something I like. He even help my mother out and believe when I say, she is not easy to please. She got the truck she wanted.

I came in to look at a truck and walked away with a 2020 car. It was an interesting experience and good day for me. After had deliberation, we decided what would work for both of us and found the perfect vehicle for me.

I am happy to give 5 stars to David Stanley Dodge. I live in Hawaii where vehicles are priced $10000+ over MSRP. I have been looking for a new Jeep Wrangler for a year and thus far, have been unable to make a reasonable agreement with any salesman - nationwide. Recently, Israel ** made me the best deal across America (over the phone) on a new Jeep. Within minutes, I was putting down a deposit on a brand new Wrangler. When other dealerships wouldn't even entertain it, David Stanley Dodge held this vehicle for me on their lot for 10 days with a standard deposit down until I could reach Oklahoma to complete the sale and retrieve it.

Everyone that calls David Stanley Criminals was not lying. I was sold a 2014 Dodge Durango SRT. I have paid just as much in mechanical work, as I did for the car, and it was not cheap! I went in to get a work truck, and after seeing every brand new car they had and everything else I did not want, they let me know I would not be getting a truck. I would up with this car and I loved it....little did I know. Month three of having it, it was broken down. I have had the car for a little over a year and a half and it has been broken down six months of that. Some of the parts I could not even get unless I went to David Stanley to buy them, so they had to fix it. I had no idea it had problems like it did, they said it had some kind of super amazing star system and the car checked out. I want to know if they went to Mcdonalds for that star system. It has been a complete nightmare.

They lie, lie, lie!!!! Wasted my time and money, also missed work only to be lied to. Don't fall for their lies. They then try to backpedal and say everything is conditional. I have texts to show what I was told. All lies!!!

Never go to this place, ever!!! Nothing but a pile of snakes!!! I drove four hours one direction, For nothing, when I got there they raised the price $9600. They would not sell it at advertised price. I asked them 5 times, even got email confirmation on the advertisement price. Paid a driver to come with me, took a day off work. Wasted hundreds in gas. All to go home with nothing... Shameful dealership!!!

****Update**** THEY PUT ME UPSIDE DOWN… 11K upside down when I went in with a 2022 to trade in that was not upside down. I had a baby and needed an SUV since I had gotten a car from them before I trusted them and didn't think I needed to check the NADA of the vehicle they were selling me…. Lesson learned but just be aware of what you're getting into. Also they sell gap for 3200… They asked me to post my good review because they are trying to hide all the bad reviews. They helped me a few times in getting into a new vehicle, he is very personable and patient!! I won't buy a car anywhere else because he always gets us taken care of and happy with our purchase! Thank you!!! We will be back in the future when I need another vehicle :)

Greedy and not willing to honor their own deals. They Had a vehicle listed at $29,000 on their website. Went there and looked at it then sales manager comes out and wanted to charge me $36,000+ BEFORE ANY ADDITIONAL FINANCING COST. He said because of dealer fees, state inspection fees and my credit score… That’s a $7,000 increase. I told him no. It’s listed for $29,000 and I have a trade in car that’s barely 7 years old THAT I OWN and credit does not affect the cost of the vehicle and that credit affects the interest rate not a sale price. He gets mad, rolls his eyes, comes back and tells me best he can do is $34,900 and says it based on my credit. If I had better credit I could buy it for $29,000 and he said that $29,000 was just the advertised price.

Do not go to this stealership for ANY reason. Went in tonight with a pre-approval from my credit union for a vehicle they had online. I emailed to verify and was told it was available. We drove an hour to go pick it up. We get there and are immediately ushered into a small creepy "office" to wait for 10 minutes while the salesman goes to find the vehicle. We finally walk outside were our salesman is waiting with a vehicle we thought was the one we were there for.

Called and asked about a used Nitro for sale, they called me within minutes of my inquiry to inform me they still had the vehicle, then flowed up an hour later to see if I was on my way, I asked again if the Nitro was on lot. They said yes. Took the 20 minute drive only to be told sorry sent it to auction. They tried to show me a crappy vehicle that had more miles and about 2 grand more. Classic bait and switch.

Worst experience I have ever had in my 30 years of buying cars. The salesperson was fine. But as per the usual haggling experience goes my wife and I ended up talking to a sales manager that was a complete jerk. I was a condescending blowhole to be honest. Treated us like we were stupid. When I said I would not accept the price he want to give me for my trade he got a horrible attitude. When I said I was done and would no longer be interested in buying from them because of him he walked off and never offered our keys back. I asked 3 times while walking behind him for my keys and was ignored. Finally I raised my voice and said "hey I need my keys back" he responded with, "My name is not hey," and walked off again. So I followed him to the office to talk to his boss. However, this jerk kept interrupting me so finally I just demanded my keys back and left.

They do not tell you any or all of the issues with the car they want to sell you. They check them but not fix them up. Typical bait and switch, adding thousands to the price they told you to pay originally. And that's before you figure out all the problems with the car then return it to their service to be fixed for THOUSANDS MORE even though they are services that can easily be done for way cheaper somewhere else. And once they have your money they treat you like garbage and ignore your concerns, even once you go straight to their manager at their dirty office. Immature and deceitful. I am never going here again.

Me and my family went and bought a car from David Stanley Midwest city. The experience was horrible. We at first thought that we were buying a car. We went off the lot everything was fine. They did not fix the loan or however their process goes. They immediately told us that we had a problem. They did not tell us what the problem was. They put us in a situation where first she was zero down then they turned around and said 1000. They were highly rude to us. When the customer service was very awful to the point where we can’t we just said, "OK, here’s your car back." And they were still room and they made us walk home in the rain. This place is shady. They do not do deals right and they take hard-working people’s money.

Sometimes it's a challenge to get them to match the price that they advertise but ultimately they do. I have bought 14 trucks from them since 2015. My finance guy has finally left there and has my regular salesman.

Yes I bought a new 2019 Ram in February of this year. After having the truck for 2 days I noticed a crack in the plastic chrome grill. Two days later made a trip back to the dealership to show them and they said it was my fault that I ran into something, after ensuring them that did not happen they refused to resolve this issue. The general manager said the best they could do is mail us a 200 dollar check. Needless to say this did not happen, and it's not covered under warranty. The part that upsets me is they did not stand behind their word and why the hell good is a warranty. Now know there is no evidence of it being hit by anything.

I was in the market to purchase a nearly new Lincoln MKZ. I found that David Stanley had a 2019 model. I called to speak with salesman Tim ** over the phone. He told me the following: Lie #1: "I took this vehicle in on trade from an elderly couple...the vehicle was too low for them." - Truth: Carfax shows it was a previous corporate lease out of Colorado. Lie #2: "I've walked out to the vehicle and it is in like new condition." -Truth: The vehicle had been driven into some obstacle on the right font corner of the bumper. Deep scraping and broken plastic in the bumper. Several nicks all around the car. I drove 100 miles to purchase this car, and completely wasted my time. The used salesman "Steve" pretended not to see the damage I point out. They then tried to get me interested in something else on the lot to make the sale. Stay away!

Went one night after work after we were told the vehicle we were looking at online was there. Drove 1 1/2 hours there only to find out that one of the managers drove it home for the night. Talked to a manager to make sure that they could offer financing and payments in our budget, was assured multiple times that if we came back in the morning that the vehicle would be there and that they could finance the car with affordable payments. Called the next morning to make sure everything was still good before we made the drive again. Was told that they ran my credit and that everything was good to go all I had to do was test drive and sign.

They are not up front with any information, especially when you from out of state. I am from PA and bought a truck from, what was, David Stanley Ford. The title got lost in transit because the dealership got bought out and we didn't get any title information until way after 30 days. They are not willing to help us out with the registration of the truck now that there are late fees. They have been rude and not gotten back to us at all. I have to follow up. They don't seem to care about having repeat business and their customers.

The car I wanted was advertised online at $10,774. I was at the dealership over seven hours. Every now and then the finance manager would come in to tell me I needed more money down, or he couldn't get a good interest rate, etc. When he finally came in with the documents to be signed, I wanted to go home so badly, I signed without reading them. The next day, I looked at the contract. The price I was charged was $12,131; interest rate 21%. They had added a maintenance agreement for $1940 which I was never asked about (I would not have have accepted it.) When I went back to challenge them, I was told I could not get my down payment back and if I left the car there, it would be reported as a voluntary repossession. The only concession I received was $500 off the maintenance agreement I never wanted. I am considering a lawsuit.

Was berated via a constant barrage of texts from different numbers and could never get a simple question answered that I had sent days ago. Actually called an ** by one of their sales reps - which even after 5 days I can't believe actually happened.

Katalayn ** and her supervisor Mark are crooks and fraud, they unplugged my alt., didn’t put the bolts back in it, and told me I had a bad pcm and my warranty doesn’t cover customer damage, and it will cost me 785.00 to fix on my own expense. The only thing that was wrong with my car is the battery. And they tried to swindle me out of 785.00 dollars when it only cost me a 100.00 deductible to get fixed at a real dealership. If you run into Katalayn ** or her manager Mark run fast. They're fraud and crooks!!!!

Their ads are misleading and they tell you you have to read the fine print. I checked the ad numerous times and there is no small print. They kept trying to jack the price up and charge higher interest rates. We had told them we needed to do all the groundwork on the phone and internet because we lived 2 1/2 hours from the dealership and we would come in and sign the papers and pick up the car. When we arrived for our appointment, the salesman was not even there for the day. No paperwork had been done and we had to start from scratch. Had a hard time getting answers to questions like, what is the final price of the car and what is the amount financed. By far the worst car buying experience in the 46 years of our marriage.

I was already approved through my bank. I told the salesman that and how much I was approved for but I was lied to about the whole process and even the check I was suppose to be given by them I was misled about that. I don’t recommend doing business with them.

The only thing you really own is your word & reputation. When that's gone, it's gone. After a long night of being told by "the closer" that the price was 16,000 & not what was posted on their website & every car search engine, I received a call to come pick up a car Saturday afternoon @ the price listed below 12,988. I got it insured, a ride, & while I was on my way to pick it up, I received a text that it was sold. Nothing was offered to rectify the situation. Would not recommend, not worth the hassle. Shady business.

Salesperson gave me the Internet price by email. I confirmed that price by email. I had an appointment the next day with him to pick up the vehicle. He was going to have the vehicle cleaned and ready for delivery when I arrived. I guess he forgot that was his day off. I arrived and Melanie helped us though she knew nothing about my deal. Sales manager gave us a price $1000 higher than we were quoted by email. After a heated exchange with the manager, I showed him the email and he agreed to the price as I was walking to my vehicle. Melanie and Sammy were great to help us, but it was not a pleasant buying experience. I got the Jeep I wanted at the promised price, but it was a battle and stressful. Never going back for sales or service. One and done with that circus!

My fiancee and I purchased two vehicles from these clowns on 05DEC18. A "used" 2018 Jeep JL Rubicon with 56 miles on it, and a 2018 Ram 2500 Cummins truck. In the days leading up to purchasing these, we were on the phone with their "sales manager" who we never actually met to negotiate the deals on both vehicles. It ended up being about $96,000 between them, but we were comfortable with that number. We had serious difficulty getting calls back during that time, or updates on where we were in the process. We were offered $1,000 for my fiancee's trade, which we declined and sold outright for $5,500 in a matter of 48 hours. We get to the dealership on the 5th, to purchase the new vehicles and are greeted by one of the sales staff 3" inches inside the front door.

This company is a mirror of the general manager Brent **. He does not care how customers are treated. The service department has had our vehicle for two weeks. They have hung up on us, lied to us and still haven't done the work that the vehicle was taken in for. Even when I asked to speak to the GM they told me he wasn't there, so I hung up and called right back to the front desk. She put me right through to him. I told the GM what was going on with the vehicle and to let him know how the service department is treating their customers and he didn't care. I asked him for the complaint number for Chrysler service centers and he told me to come get the car. I will never do business with David Stanley again. Cars are too expensive and they have to be worked on and they know this so once you buy the car you don't matter anymore to them. They forget one thing though, cars wear out and you have to buy another.

My husband bought a truck here in 2014 so when my transmission went out last week we went with the intention of buying a used vehicle with good gas mileage for my commute to work. Our credit is less than desirable, we had no money down, and an undrivable car as a trade in. They found us the best deal they could and a monthly payment we can afford. Everyone was very nice and friendly. Was it quick? No. But buying a vehicle is a big commitment so I never expect it to be quick. We test drove 2 vehicles, haggled a good deal, signed papers and I drove off in my car in about 3 hours.

Buying new Ram 2500. I agreed to pay their listed online price plus $500 doc fees plus $1500 since I didn't have a trade in. They ran my credit, the deal was made, and I put $500 as a down payment on a specific truck. Drove over 10 hours and they would not sell me that truck. Tried to upsell me on a truck for $10k more. Bait and Switch.