Major World Reviews

Frankly, it came across as sleazy and disingenuous. His approach felt like a clear attempt to manipulate rather than assist. It was all surface-level charm without any real substance, and anyone with a bit of common sense could see right through it. It felt like we were being played, not helped. We came in as ready to make a deal. Instead, we left feeling like we were treated as easy targets rather than valued customers. It's incredibly disappointing when the people meant to help you only make the experience worse. Major World, you need to do better. Train your staff to be knowledgeable, respectful, and honest.

Now they want me to apply for finance so they can upsell. While I'm sitting in the finance office, they change the price on their website add 4k to it. Edmunds.com still shows the original price. Car is beat in every way with no back seats, bald tires, Huge hole in lower front grill, oil-stained interior. It's a wholesale car with a wholesale price I was willing to buy but...

Now they want 15k for it? These jokers refused to sell the car to me for full asking price for cash. Don't waste your time and money. Based on my experience and other reviews they blow hot air to get you in the door and then leave you in the cold... Trip cost me $200 in travel expenses, they couldn't care, it's not their time and cash. Shameful practices I experienced. I just hope this review helps you out, their words were worthless to me. Looks like I dodged a bullet.

The first time I brought the car for repairs they turn me back. The excuse of the manager Was that I shouldn’t be putting 87 octane gas on the car (EVEN THOUGH THE OWNERS MANUAL SPECIFIED THAT). Went back and check with other mechanic and he told me it was the coil #4 and all the spark plugs. The fix was poor. They never replace all the spark plugs. Just that one and left the same coil on it. But I got charge for it!!! I asked why I was being charge since the car was in warranty and they give me some sketchy answers.

Second time I went for a full service care. Didn’t end up well. Cabin filter wasn’t replaced, they left the coolant hose loose and flush the entire thing on the highway leaving me stranded, I had to pay over $500 in tow trucks and repairs. I went back to the place and the manager told me he was going to take care of me next time.

Went for a third time to check the transmission and the fix for the issue was and quote: “press the throttle all the way.” I really have no clue how is that going to fix it or if they think I’m stupid to believe that. I feel so disrespected. As of today I had to replace all spark plugs and ignition coils, fix the leak in the coolant reservoir, replace the engine gasket because the oil was getting into the spark plugs!!!! They never fixed anything! But I am so grateful I have receipts, videos and evidence of all of this and I'm moving forward with lawyers on this matter. Never get a car here. Take my experience as a warning.

I tried to get out the car within the 30days. They said it was not possible and just kept saying they will fix the issue. By February of 2021, by this time I didn’t want to go back to them, I took my car to an actual VW dealer. I ended up having to put over $4k in repairs, only for the car to be worthless by April 2022. It was burning oil, and by the end I had to put oil every 100 miles. This car is current part of class action lawsuit, due to the water pump. So in my desperation that I need a car, they did buy me out of the car, because I drove there and literally was not able to drive away, the oil was done. HUGE MISTAKE, I purchased another car with them, really hoping they would not scam me twice. SHOULD HAVE KNOWN BETTER.

I purchased a Honda Accord 2017, for $20k plus 4K warranty, in April 2022. Since April to December of the same year, I brought my car back to try to get it fixed 5 times (several issues): axil, breaks, a piece that holds the wheel. If I came in for three complaints only one would get fixed. They kept wasting my time, having me bring my car back in, due to their negligence or incompetence. My car still has issues. One issue in particular began after they replaced the axil, which is still my main issue. I had to bring it to a Honda dealer. Note: I had to go to a dealer in Stamford CT, because one thing they won’t tell you is the warranty locks you to their service department within 25miles.

I’m still dealing the Honda dealer to get my car fixed, but it requires I leave my car. And as you can imagine this is a lot since I have to rent a car in the meantime. In the repairs I had done, I spent over $1000, of which the warranty covered $0. This is what they fixed: replace cooler hoses and clamps, had to do a break flush (which they failed to do so at Major World, where I paid to get my breaks changed), replaced automatic transmission oil, new spark plugs, and a valve cover gasket replacement, which was leaking for a while. And the Honda dealer said that had been going on for a while and it was something that was so obvious to see once you even check the car.

When I told them the items that had to be fixed at the Honda dealer, they tell me it’s all maintenance things. Then why, during the 5x I took my car their, they did not tell me these things had to be fixed? It took me taking my car somewhere else to fix them. I want nothing from this low value, zero integrity company. They sell you an overpriced car with so many issues, and they do not have the decency to actually fix it when you bring it to them. THE ONLY THING I WANT NOW IS FOR NO ONE ELSE TO FALL FOR THEIR SCAM. IT WOULD BE A MAJOR MISTAKE TO BUY A CAR FROM THEM. Go anywhere else, stay far away from Major Mistake World.