Mr. Transmission Reviews

Paid to have my transmission rebuilt at a location in Marietta Georgia, the cost for the rebuild was over $2500. The location closed its doors a month after I picked up my truck. Got the extended 2 year or 24,000 mile warranty. Fast forward 18 months and 15,000 miles and my transmission goes out. I cannot go back to my purchase location because it is no longer in business, so I contacted Mr. Transmission. Was told that they are not going to honor the warranty and my only recourse is to sue the owner of the location I purchased at. I am under my 24 months and the 24,000 miles and they are willing to do absolutely NOTHING. If a large company like this is not willing to honor the warranties of its stores do not do business with them, purchase from a company that will honor its warranties. So now I’m out my $2500 and have to pay another $2500 to have the transmission done right.

My car stuck due to a transmission problem, lady sitting in the office told me that they want the vehicle on-site to diagnose the issue. Without my knowledge, they took my car to their workshop from JIM ELLIS SHOWROOM. They stole my car and didn't even inform me. after one week, found the car missing from Jim Elis CCTV and find the towing company, and tracked it. I went there with my son. The entire team came to attack me and my son. without giving invoices and bills, they took my money. The bad Team in Atlanta.

I took my car to Mr. Transmission in Brantford because my car was shaking going up hills. They road tested it and gave me a quote for $2388.86. $1500 was paid by Lubrico Warranty and I paid $888.86. I told the manager that the problem was still there when I brought the car back a week later to get the work checked out as instructed. The manager just said "Oh, it must be something else causing the problem" He did not take that as a warranty issue. After taking my car to many other mechanics to diagnose the problem, they say that it was the transmission. I recently took it back to Mr. Transmission and they re-diagnosed the same problem and wanted to charge me $1892.86 to fix or replace something that should have fixed or replace the first time. DO NOT GO TO Mr. Transmission. They lie to paying customers.

In November I got a brand new clutch and a refurbished manual transmission for my Toyota Corolla. $2200. I went back a week later to have them check for a little grinding noise. They test drove the car and said it was all ok. The warranty is good for 30 days for refurbished. 3 months and Covid 3 months later (when I did not drive the car hardly), there was a noticeable grinding noise.

My letter to Mr Transmission Home Office. Your store in Marietta GA is refusing to repair my van's transmission that is under warranty. They said they replaced the parts once but then the same problem arose while I was out of town and and I took the car back to the shop in Statesboro GA. The people at the shop in Statesboro told me that the Marietta store said I had to pay for the repairs so I ended up driving back 200 miles with check engine light on so I could go to the Marietta store. When I got to the Marietta store I waited all day and then the owner comes back and tells me that I need new brakes and that I have to pay for the repair to the transmission. I just had new rotors, calipers, and pads put on before my trip just a week before. At that point I called the police and filed a report and the owner said they would fix the transmission part and gave me my van back.

I had them rebuild a manual transmission and new seals installed in a transfer case. Afterwards, the transmission failed and was bone dry inside. On June 3, 2019 (Repair Order **) I had Mr. Transmission rebuild a manual transmission and have new seals installed in a transfer case of a 1991 Dodge Ram W350. They called a day or two later and said it was ready to go. They gave NO instructions or recommendations. They said "it was ready to go." Later after installing the two components in the truck and driving approximately 25 miles the transmission failed and I had to have it towed. Once I got it back, I then began to try and figure out what had happened. There were no signs of leaks nor was anything visually wrong.

Excuse my mouth for a sec but I'm about to show my ** on Mike May of the now CLOSED Mr. Transmission. See people like him is the reason I don't use **-owned businesses. This man has had vehicle of my mine for almost 2 yrs supposing to replace a transmission. This fast-talking, bald-headed, pretentious misrepresentation of a professional mechanic cashed all checks from the car company and my husband before the ink could even dry!! If it wasn't one thing it was another excuse. "Oh Mrs. ** next week, something broke, I had to get another part, oh umm Imma give you some money until I get it fixed." You prevaricator of trickery!! You can't even keep your word on anything. I spoke to you on Friday and you guaranteed me $500 by day's end and what did I? NOT A DAMN THING!!

I had my BMW 650i brought in for a transmission diagnostic due to the car not being able to shift out of second gear. Joe who I primarily spoke with was a nice guy and was prompt with responses. They took the tranny apart and I was told the torque converter was bad and the megatronic valve sensor was bad and it would cost $7100 to rebuilt the tranny. A used tranny costs about 1200-1500 so I opted to just have it replaced with a used one. There was some delay in getting the replacement shipped so I told them I would just take the car back and return it when I got everything sorted out. They said this was fine and they would have it ready to pick up.

PLEASE DON'T COME HERE! MANCHESTER EXPY, COL, GA. I was to get my transmission rebuilt. I was told that it would be done and my car set aside until I had paid it off ($3600). It took me like 3 months to get it paid off, THEN they started rebuilding my transmission. I was told EVERY DAY for a month: "Your car will be ready tomorrow." by the shop manager, Mike (bald, fast-talking ** guy that rarely has any real information). When my car was not ready for the umpteenth time and he did not know when it would be, I was offered a rental car and told where it would be held, we agreed that I would call him at 12:30p to go get it Saturday after I finished with my child's activity, and given his cell number in case I needed to reach him.

I was recommended to Mr. Transmission by a Canadian Tire employee. This was the Mister Transmission on Kennedy Road, Brampton office. There I met with Mohammed and he asked to have the car for a day to find the problem. He was very friendly and explained the problem and the steps needed to correct them. The work was done at the time promised and everything was more than satisfactory. I found the experience not as painful as it might have been given the amount to be done. I would recommend Mohammed and his team to everyone and have already done so to family and friends. Thank you.