Ford Focus Reviews

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About Ford Focus

The Ford Focus is a compact car that has been around since 1998. Read more Ford reviews to learn about other models.


Ford Focus Reviews

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    Page 6 Reviews 640 - 840
    Sales & Marketing

    Reviewed June 9, 2012

    I bought my 2012 Ford Focus Titanium in July of 2011. It had 6 miles on it. Then days later, the engine blew up and was replaced. I have never gotten more than 205 miles to a tank of gas since. That is less than 17 mpg! I've had it serviced by Ford four times and they have concluded that this is due to my driving habits. Really? I drove a Honda Civic for 12 years and averaged 26 mpg driving the same way. If, in fact, this is the best mpg that I'm going to get. I never would have bought this car. False advertising!

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    Customer ServiceSales & MarketingStaff

    Reviewed June 8, 2012

    I normally don't get upset the first time I'm treated as if I'm an idiot; the last letter from FMC is the 3rd time. I've received my 3rd dismissive, unresponsive and remarkably ill-advised reply from FMC. Ford could not either be reached for comment or decided to provide no comments other than saying I have exceeded the limits of customer service and therefore, we are unable to be of further assistance in this matter.

    Marsh ** advised on May 1st: "We commit very substantial resources and effort [sic] in a sincere attempt to resolve the concerns of our owners. However, limits must be placed on those efforts.Therefore, we are unable to be of further assistance in this matter." FMC affirms by saying, the information provided by our company representative was appropriate and as to poor mileage, MEA of FMC internet responder says "your Dealership has factory-trained technicians that serve as our product experts; as such, at this time, we concur with their assessment;" i.e. "assessment" is:

    - that there is a 6,000 mile break-in period; it is the gas; it is the way I drive [the test case by me was 2,000 mile road trip on flat, level terrain which she ignored] ignoring, as well, how can someone adjust driving differently or better when on cruise control driving 68 mph?

    - that FMC was warned about untrue, deceptive and misleading advertising by the State of Wisconsin, ATCP division, and administrative agency for Consumer Protection;

    - that FMC website states unqualified that the FMC 2012 Focus I own gets 37 mpg not an EPA estimate or conditional statement, a black lettered declaration a unilateral promise in black and white;

    - that Heiser Ford tested my car and affirmed it gets 37.5 mpg despite the fact the week earlier on an almost 2,000 mile road trip, I got 31-33 mpg driving on cruise control.

    FMC refused to disclose or refer my questions to a supervisor even though the assertion of a 6,000 mile break-in period was and is patently absurd and unsupported by any literature anywhere by anyone. FMC customer service fails in its essential purpose to service the customer. FMC practices institutional indifference and neglect with a bit, a touch of arrogance, as if customers are cows to be milked

    I will now become that dedicated dissatisfied customer addressed in the business literature and online blogs. I will outline the facts as affirmed by FMC, concurred or approved by FMC, their representatives, assigns and employees and allow other customers to inform themselves what they get when they spend $20,000 on an FMC product. I have substantial personal contacts in my contact list which only takes block, copy & paste + send to share my FMC experience; I'm on LinkedIn, for the same result and have thousands of client contacts who often look to me for advice and counsel. In addition, the same block, copy & paste can be used for sites.

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    Customer ServicePunctuality & Speed

    Reviewed May 21, 2012

    I was driving and my passenger, for whatever reason or why, was all of a sudden wrapped in the seat belt and the recoil lock or mechanism would not unlock and the more she tried to get loose, the tighter the strap would pull her up to the side of the car where the shoulder strap threads through. I had to pull over and try to assist to get the belt lock to release. The more I tried to slacken it to make it release, the tighter it would pull her up the shoulder strap hinge or whatever it is called. By this time, it was a very serious matter as it had her legs pulled up to the ceiling of the car and her legs were turning blue from the blood supply being cut off.

    I then was looking frantically for something to cut the strap with but had nothing. As my passenger was screaming from the pain, I had to get back in the car and rush to the nearest place that I could get something to cut the strap. I pulled up to a residential house and was able to get them to assist me in cutting the strap. When I cut the strap to release her, it had such force that it made a loud snapping sound and recoiled so fast it sounded like an airplane. If, by any chance, this would have happened with a small child in the seat, I am sure that it could have resulted with the death of the child.

    This is the final incident of this car that I will tolerate. I cannot count the times when the door locks won't unlock and the trunk won't open or sometimes latch. If all this were to happen at the same time, who knows what will happen? Please respond to this asap before it happens to somebody else and results in a death.

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    Reviewed May 21, 2012

    Ford Focus ignition switch - I have the switch broken. I did it 2 years ago by a lock smith and no problems.

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    Punctuality & SpeedStaff

    Reviewed May 17, 2012

    My husband bought me a brand new 2010 Ford Focus with six miles on it. Four days after buying it, I went to a car wash and there is a huge wear spot on the carpet on the driver's side. I took it to the dealer and they said it was from me. Okay, four months after that, the back doors would not unlock. Back to the dealer we go. They say they fixed the problem. A few more months go by, the same problem happens again. Back to the dealer we go. Now let me explain, I am 40 and I raise my grandbaby and I'm handicapped. I am trying to put a toddler in and out of his car seat through crawling between the two front seats. So anyway, the dealer fixes it again. We fell on hard times like most other Americans, so our credit score will not let us trade out to a different car.

    So today once again, the locks won't unlock. I called the dealer again. They will fix it on Monday. Well, Monday is not good enough! I'm tired of wasting my time at this dealership to no avail. I will get out of this crappy car one way or another. They can buy it back or they can repossess it, as this has been an ongoing problem since buying the car. I have never been late on one payment. I think it is absurd, after researching this problem, that many other customers are having the same problems with the door locks. It should be against the law to sell cars that are crap! Never, never buying another Ford.

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    Customer ServiceStaff

    Reviewed April 30, 2012

    2003 Ford Focus Wagon; Issue: intermittent problem since May 2011 - Car stalls after start up and/or after taking foot off the gas while in "park." It usually happens in the afternoon while doing local, short distance errands (less than five miles between stops). It usually starts after waiting at 45 minutes or the time it takes AAA to arrive to tow to mechanic. I have had the fuel filter, fuel pump, oxygen sensors (twice), fuel pump driver replaced by independent mechanic. I brought it to Ford dealer after third incident in two weeks. They replaced fuel pump with a genuine Ford part, as opposed to an aftermarket part, saying this would resolve the problem. That "fix" lasted approximately three weeks until yesterday, 4/19/12, when the problem happened again. I was able to start the car up and drive home after waiting at 45 minutes but am scheduled to bring the car back to the dealership tomorrow morning. I've read numerous reviews by others who are having the same stalling issue so I know this is not an isolated problem. I need specific information on what is going on with my fuel delivery system that causes my car to stall and how it is to be resolved.

    I received an email acknowledgment and response (automated/outsourced?) that basically said to go to your dealership for service/repair needs. I suggested automated/outsourced because because my email clearly states that I'd already brought the car to the local Ford dealership for repairs and was returning it the next day. My subsequent phone call to Ford's Customer Relation Center was not particularly helpful or satisfactory. Jessie, the representative I spoke with, was able to tell me that there were no recalls for the car and no customer satisfaction programs for the current problem, although there was one for front coil springs (I replaced the front strut units last July. It would have been nice to know about this then). He could not give any information concerning Technical Service Bulletins related to my problem, or who I might contact concerning technical issues related to it.

    As a side note, I brought the car back to the Ford dealership and their diagnosis was the I.A.C valve needed to be replaced. I approved the repair with some misgivings which was later confirmed by my research into I.A.C. valve problems and my boyfriend's strong opinion that the I.A.C. valve was not the issue. Unfortunately, the day I went to pick the car up at the dealership, the check battery light came on when a technician went to test the car (he didn't get out of the dealership lot before the light came on) prior to my arrival. I was told the battery isn't charging and it's probably the alternator, even though I had it replaced in December 2011 and have not had the light come on since. The car is now at my regular mechanic's garage rather than at the dealership. It remains to be seen if the I.A.C. valve is the culprit but my mechanic and his partner/mechanic strongly felt both the fuel pump and the I.A.C. valve were incorrect diagnoses.

    I'm not sure where to place blame but I think ultimately Ford should take responsibility for the numerous problems that have plagued the Focus, including the stalling issues I've experienced. The dealerships depend on accurate technical information from Ford to resolve customer issues and maintain a loyal customer base.

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    Reviewed April 23, 2012

    I have a 2008 Ford Focus SE. I bought the car used Feb. 2011. Two months after buying it, I had a hard vibration due to cupped tires. However, the problem was fixed by the dealership at no cost to me. Later, I had to buy a new battery. The car had a hard time turning on. In the process, my connectors were corroded. I paid for it myself. I didn't go back to the dealership this time. Just recently, I replaced one tire. After seeing other key complaints, it is rather tricky to get the key in and out. I figured it was normal because with Hondas, you have to press them inward to get the key out. So, I sometimes turn the steering wheel to get the key out and sometimes wiggle the key to get it in. It seems to work. I don't use the manual door locks due to having the remote. I have no problem getting out my car. Overall, nothing major so far. Note: Never use 93 or 89 gas. It caused my car to be very loud and sound funny. I went back to 87; the noise quit. It does have a very repellant rear end. After getting rear ended by an SUV at 10-15 mph and very, very little damage, I was impressed.

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    Reviewed April 16, 2012

    I have a 2001 Ford Focus and had numerous problems with the ignition. The key would get stuck in the ignition and not turn. The first 3 or 4 times, I was able to get make it turn. It finally would not turn at all. After much fumbling, it was able to start; but after turning off, it would have the same problem. I finally took it to the dealer and said it was not under recall. The ignition switch was replaced, but I am encountering the same problem.

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    Customer Service

    Reviewed March 21, 2012

    I was in Hannaford parking lot with my 17-month old daughter, when the key would not turn. After trying everything for about 45 minutes, I googled the problem on my cell phone. I come to find out that there are 1000's of people with the same problem. I called the dealership; I was told they have had this problem with many Ford Focuses. I called the Ford manufacturer and filled a complaint. There phone number is 1-800-392-3673 or 1-800-232-5952. The woman took my complaint and said there have not been enough complaints filed for a recall. I then called the National Highway of Safety and filed a complaint. Their number is 1-800-424-9393. Everyone needs to call both companies and file a complaint in order to have a recall. I hope this is helpful.

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    Reviewed March 8, 2012

    On Thursday, March 1, I was driving to work and the car stalled as if there was no gas. So I had it towed and got a tune up. I drove home on Monday and on Tuesday, the car stalls again. I pulled over and it started smoking and caught fire. It was totally destroyed. Nothing indicated it was overheating, nothing signals of anything wrong. So now I wait for my insurance company. Why didn't Ford send out information for their technicians to review this potential danger? I had a 2001 Ford Focus ZTE.

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    Customer ServiceStaff

    Reviewed March 2, 2012

    My 2002 Ford Focus is stalling and sputtering when you drive it constantly. I had the struts replaced on a recall 2 years ago and now I have to replace them again at my cost. The axle is going bad. The transmission is leaking. I had to replace the power steering pump and the pulley. On the left hand-side, the brakes and rotor get so hot they have to be busted off.

    The front end makes a creaking sound when you turn. Middletown Ford was very rude when I asked about the strut recall and having to replace them again 2 years later. They just thought that was hilarious. Replacing all this stuff was at my cost. I am talking about a $2000 bill in the last 7 months. I will not get another Ford!

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    Reviewed Feb. 24, 2012

    I purchased a brand new 2011 Ford in February 2011. I took it in for inspection on February 2012 and two tires were already shot and I'll need new brakes by next inspection if not before. I do not drive fast or erratically and I take care of my vehicle and get regular oil changes, tire rotations, and maintenance. I was shocked the Hankook tires were shot after only a year and less than 10,000 miles. This was my first brand new car in 25 years and I went back to Ford after driving Dodges for a good part of those 25 years. Ford won't do anything. I was 3 days past any warranty on the tires. I emailed Ford and they emailed the dealer and no one will do anything. I shouldn't have to spend $375 on two new tires and an alignment on a one year old vehicle. My used vehicles were better than this new one. Once this car is paid for, it will be Ford no more once again. I'm going back to my Dodges. I'm very upset and angry with Ford.

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    Reviewed Feb. 18, 2012

    Once again after 2 years, I am spending $150.00 for an ignition. Ford needs to man up and get this fixed.

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    Customer ServiceCoveragePrice

    Reviewed Feb. 10, 2012

    I have a 2008 Ford Focus that has 32,000 miles on it. It has started making a loud noise. I had a mechanic look at it and they state that the motor mount has gone out in it and if I replace one of them, I need to replace them all. I feel that if I purchase a brand new vehicle, I expect it to at least not break down before it is paid for. I called Ford because I have researched this and have found out that several people are having the same complaint. I think that Ford should recall this part if there are so many complaints. But when I called them, they stated that it is not covered under my five year warranty, only if it is the motor. I am very upset about the cost and the labor this is going to cost me seeing that I am on a fixed income.

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    PriceStaff

    Reviewed Jan. 26, 2012

    When I first bought my 2005 Focus ZX4. It had 8,000 miles in . A year after purchasing, the window controls stopped working in the back and passenger from the driver's controls, and the back seat controls didn't work as well. It was still under warranty then, so it was fixed by the kind dealership. However, just after the warranty was up, the front passenger window control went out, and still doesn't work. Just this morning, at 91,000 miles, my key would not come out of the ignition.

    It would start and turn off the car, it just wouldn't come out. I did some recall research, and came across this video, which completely solved the problem. I was quoted $500-$800 to replace the ignition lock and tumbler, and a new key. I knew it couldn't be that because the car still turned on and off. The plastic piece on the shifter just needs some glue, so it does not block the park sensor. Is there a way we can contact Ford to prevent hundreds of people from paying way too much for something so simple? Overall, the Focus has been a wonderful car with great mpg, very easy to drive, comfortable, and affordable, minus possible repair costs that don't need to happen!

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    PriceStaff

    Reviewed Jan. 26, 2012

    This is regarding my 2001 Ford Focus, which has approximately 38,000 miles, garage kept, and purchased new. It will not start, even with the new battery. I checked the fuses, spark, and fuel, which is full. I checked the handbook, and hit reset button on the passenger side wall. I checked the net for recalls, and find that there were recalls on this model, but not this particular one, I am told. For this very same problem, and more. The people that I spoke with are very nice, but I saw no reflection on them. I have a hard time with the recall, on almost 700,000 units of Focus with this problem.

    The repair will cost about $850, plus the tow bill. We had to leave the car in Illinois, and we had to get back to MO. Now, we have to get back there to take care of this. We are a Ford family. Our history goes back a long way. We currently own a 1997 Ford pick up, 2004 Merc. Grand Marquois, 2011 Merc. Grand Marquis, and of course this Focus. There are just the two of us, so no vehicle is driven extensively. This is just too hard to understand, that the Ford product that we so trusted is now a source of frustration and disappointment. I want this on record for any future action that may occur with this issue, and future recall on this product.

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    Price

    Reviewed Jan. 16, 2012

    My 2003 Ford Focus's ignition failed at about 50,000 miles. I called Ford's customer service, my dealer. I spent $526.00 at Fremont Ford in Fremont, CA. The tow truck driver and Fremont Ford said they see a lot of this. I have found out, and have in my possession, documents showing Ford's news about a faulty part, and refused to do anything, because it would cost them too much.

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    Installation & SetupPrice

    Reviewed Jan. 1, 2012

    I own a 2001 Ford Focus. The other day I went to put the key in the ignition and I couldn't get the key in all of the way. I tried many times and the key would only go in half way. I was stranded at work so I had to get a tow truck to bring it to the Ford Garage, a block away which cost me $94 and it would be another $306 to install a new cylinder. We changed the cylinder ourselves for less. However, the car will not actually start, because we don't have the correct codes so that the key will work. This is only one of many issues with this car. It has a bad ground wire which causes the car to hesitate while driving it, another $200 fix by Ford. The battery cables corrode every once in awhile and we have put in at least one new fuel pump. This car is nothing but a lemon.

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    Reviewed Dec. 26, 2011

    The first time we encountered a problem, my wife could get the key all the way in the ignition and then it got stuck halfway and couldn't get it out either. I was able to remove the key with a vise grip, then I sprayed lubricant in the ignition switch and kept trying to get the key to work. When I finally got it to work, it worked for a couple of weeks, then the key acted just like before except this time, I can't get it to work at all. I can get the key all the way in but it won't turn.

    I sure will need a new ignition switch but we are out-of-state so the car isn't being used right now.

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    Punctuality & Speed

    Reviewed Dec. 22, 2011

    I have a 2002 Ford Focus. It was a great car, until I got in a wreck. The transmission computer chip got knocked out and since then it has only been problems. My transmission slips now, and it stalls sometimes too. The struts constantly keep going bad too, so I have to keep changing tires as well. If the car has not been in a wreck it is great! I would never buy another Ford after this problem. Even if it was not Ford's problem directly, the wreck brought out all the problems early.

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    Reviewed Dec. 18, 2011

    The car, 2005 Ford Focus, is not fully engaging in Park and this is causing the key to get stuck in the ignition. Taking the car in and out of Park will eventually cause it to allow the key to release. The car is losing power while driving now, devices shutting down including the lights and entire instrument panel, and will not engage in reverse. It drives forward but not reverse. I love this car but would buy another. This all didn't happen until 100,000+ miles. Door latches are annoying as there is way too much play but they have worked so far.

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    Customer Service

    Reviewed Dec. 17, 2011

    I purchased a used 2000 Focus. My wife called one day and said the key would not turn. Of course being a guy, I thought to myself, "you've got to be kidding". I arrived home to find the key would not turn. As I began to dismantle the steering column, I thought maybe I should oil the key slot. Many people don't know but key slots need lubrication for the tumblers to move properly. Low and behold, the key worked perfectly. That was last year. It's been working correctly ever since.

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    Reviewed Dec. 15, 2011

    I own a 2002 Ford Focus that has only 78,000 miles on it. The valve seat dropped causing the #1 piston to be destroyed. The car was maintained properly. I am the lone owner of the Focus. Oil changes were done regularly.

    The Focus will start but makes a terrible knocking sound. I called my mechanic and he told me that the car could not be moved. I had to have it towed to my home where it now sits. I find it suspicious that a car with only 78,000 miles on it would have this type of problem when the car is being maintained regularly.

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    Reviewed Dec. 14, 2011

    Did Ford Motor Company have a switch pushed when my 2010 Ford Focus went out of warranty just to ** me off?

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    Reviewed Nov. 29, 2011

    I can not even count the number of times my 2001 Focus has left me stranded on the side of the highway. I have only owned it two years and have replaced the serpentine belt and tensioner 4 times in the past year. Out of no where, the car breaks down. The belt and pulley are just gone. I have had this fixed by 4 different mechanics. Breaks front and back. Cylinders. Now the "thing" that is on the side of rt3 with radiator has fluid pouring out. I have no idea why.

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    Reviewed Nov. 22, 2011

    I took my 2010 back to the dealer because the key wouldn't go in ignition or come out easily. They added Graphite and noted no problem. Several weeks later, after straightening my key that kept bending from the pressure, it broke in half. They replaced the cylinder and now it is happening again. I'm headed to the dealer again with no warranty.

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    Customer ServiceCoverage

    Reviewed Nov. 21, 2011

    I have a 2009 Ford Focus SEL. It has roughly 58,000 miles, all highway, since my commute to work is 125 miles round trip. The key will not turn in my ignition. I called the dealership, and they said to call a locksmith because it was probably the tumblers. Otherwise, I could have it towed to the dealership for repairs. They would not even sell me the replacement ignition so that I could do the work on my own. I had to get a replacement from an entirely different dealership. They also would not man up that this is a fairly common problem with Fords. I had to pay out of pocket for the part and repair. Ford said it wasn't covered by warranty, and that there were no recalls. Ford would not even sell me the part unless I had the work done there. I am saving my receipt. Man up, Ford, and take accountability for your shortcomings.

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    Reviewed Nov. 16, 2011

    I bought a 2005 Ford Focus SES 2.0L in August of 2011. I love it. I’ve read several complaints on this page. I think some of you people need to either take better care of your vehicle or accept what you may get when you buy a used Vehicle. I bought mine used with 91k on it. It came with leather interior, heated seats, sun roof, and premium sound with a 6 disc CD changer, which I have upgraded with a Sony Xplode deck, USB, and aux jacks. I’ve taken my car to Tennessee twice, 933-mile drive one way, around 2000-mile round trip from my house to my dad’s drive way. I also drive my car a lot for my job, about 30 miles a day. So in little over a year, I’ve put about 16k worth of miles on it. I must say I must have just gotten a good apple from the batch.

    Here’s a list of what I’ve had to have done: brake pads, rotors, driver side sway bar lynx, oil changes, transmission flush, radiator flush, 4 new tires, and fuel filter. So, it just needs general maintenance and a few factory parts that lasted forever. And it just eventually gave way. Note to anyone with a rattle in your front end which I’ve seen on a few complaints on here: check your sway bar lynx. There should be no play in either end. It’s better off replacing with aftermarket also, because they have the hook up for the grease gun and can be refreshed to avoid your joints from drying out.

    In the past few weeks I’ve developed a squeak in my rear end. The passenger side shock mount is shot. I live in a city that thinks patching every pot hole is a "fix". I would have to say I only have few complaints with Ford on the Focus and it would have to be the door handles and not enough aux plugs. I’ve had to buy an adapter to plug my DVD player in and be able to charge my phone or ECT at the same time. My biggest thing is the airbag light. It seems to be weather sensitive and has a mind of its own! I’ve been to several places and they all give me some stupid story.

    Is it the clock spring? No, my horn still works stupid. Try again. Is it the front bumper sensor? Nope. Is it the wires under the driver seat? Nope. I’ve finally come to the conclusion that I don’t care about it! The lights on when it’s hot. And when it’s cold or it rains, it turns off. Way to go Ford! Mess up the most important part of the car, the life saving device for your customers. But all in all, I’m happy with my Focus. I’m pretty sure the body will rot out before it stops running.

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    Reviewed Nov. 11, 2011

    My daughter has a 2008 Ford Focus. We have had nothing but trouble with the ignition switch. We spent $400.00 dollars on the last repair a year ago. Now, the ** thing is doing it again. You turn the key to start the car, and nothing happens. You wiggle, and push in on the key, and then it will start, usually in about 15 minutes, of this frustrating problem!

    I'm fit to be tied, and so is my daughter. I have been a fan of Ford my entire life, and owned many, but this POS is getting under my skin. The dealer says they haven't heard of any problems or recalls. But when I talk to other focus owners, I found out this an on going problem. Ford is not on my list to buy cars from anymore. I'm pretty upset over this whole situation. Ford, I suggest you man up, and admit your Mexico made junk, is just that, junk.

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    Staff

    Reviewed Oct. 17, 2011

    I bought a 2003 Focus ZTS, 5 speed, anniversary model (leather heated seats, heated mirrors, sun/moon roof) in 2005 with 13k miles. The first month I had the AC compressor, serpentine belt, rear brake calipers, and battery replaced under warranty. The following year, the warranty expired, I replaced all 4 brake calipers and the driver's rear rim that warped when the brake seized. A few months later, the driver controls for the other 3 windows went out, the passenger mirror control failed, and I replaced all brake pads again.

    I go through roughly 6 sets of brake pads and 2 sets of rotors every year. I've had to replace the thermostat housing twice since ownership. For some reason, it is plastic and mounted to the engine block. The engine heat destroys the plastic housing. This is a very bad design.

    In July, 2011, cylinder #1 blew the plug out of the head, stripping the threads. I re-tapped the threads and added an insert to thread a plug. It has held so far. Ford uses Motorcraft plugs that are half-threaded to the seat. These tend to loosen over time and the compression blows them out. This is also notorious in the F-150s. It is heap to fix with the kit, but if you make a mistake, you'll be replacing the head.

    The front struts went out twice since ownership. I replaced them, but still, it rattles horribly over bumps. I'm at around 117k miles, and the clutch has been slipping since around 85k, but it has not completely gone yet. I cannot park with the e-brake in the winter. The line freezes and seizes the driver's rear wheel. I've replaced this caliper 3 times myself because of this. I go through 2 sets of all-weather tires a year, getting at most 10k miles a set. This car is horrible on tires and brakes.

    Luckily, I am handy with a wrench and have done all the repairs myself, but I work full time on second shift, and I seem to spend a lot of my free time repairing this ** vehicle. I have completely lost faith in Ford, which is heartbreaking since they are the only American car company that isn't now owned by the government.

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    Customer Service

    Reviewed Oct. 13, 2011

    In August 2011, I purchased a 2005 Ford Focus (2-litre SI 5-door), with 140,000 kilometer on it. The next week, as I was going down 80 kilometers, the car lost all power. I was able to pull over to the side of the road, but I had to call a tow truck and had it towed to the Ford dealership located in N1 City, Cape Town. The quotation came back with the fee of R51000. Can’t Ford dealership call back all those who have 2litre Ford Focus, as I’m not the only one complaining about it? I will never buy a Ford again, and I will be spreading the word.

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    Staff

    Reviewed Oct. 6, 2011

    I bought a used 2000 Focus base with 28000mi at a Ford dealer in 2004. Carfax said it was clean. Seven years later, circle weld marks appeared after paint pops off old welds. The driver rear floor is completely rotted out due to replacement before I bought the car. Its ignition failed at 45000mi, all 4 coil springs snapped around 50000mi (paid for 1 set, recall on 2nd). The emission vacuum elbow broke at 55000mi, motor mounts at 70000mi, and passenger mount again at 135000mi. The doors and front quarter panel started rusting at 85000mi, and the blew motor at 109000mi. While the EGR valve rusted at 115000mi, lower control arms at 135000mi, and the 4 sets of premium tires at 100000mi. The car has flooded (1" on, pass floor) 3 times during heavy rains. The dealer can't find any leak. I used to rely on Ford, but I will never buy another Ford product.

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    Reviewed Oct. 4, 2011

    2003 Ford Focus ignition locked and unable to turn key to start car. I called Ford manufacturing and dealership, and they both claimed that they never heard of problems with ignition. However, when I called multiple locksmiths, they said this happens all of the time. I decided to let a locksmith handle the repair. I'm holding onto my receipts and planning on selling the car before it happens again.

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    Coverage

    Reviewed Oct. 4, 2011

    I need help! My key to my 2011 Ford Focus keeps on getting stuck in the ignition. I have read several complaints regarding this issue. When will this issue be solved with a recall? I have over 12,000 miles on my car and it's only because I have quite a distance to drive to my job in Boston, MA. It is an entire highway drive. I need help as soon as possible.

    Langway Ford told me that the car had over 12,000 miles so it was not covered. I was told, when I bought the car from their showroom, that my car was covered bumper to bumper for 36,000 miles!

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    CoveragePunctuality & Speed

    Reviewed Sept. 24, 2011

    I bought my 2005 Ford Focus in April 2011 as a used car with 120,000 miles on it. As with any used car, there are minor things that can happen or need replacement. First, the brakes were beginning to grind and I had them replaced but they continue to grind and squeak, and even caused the car to lock forcing everyone forward with force. I had the brakes checked again and the mechanic could not find out why they keep doing this. Then, the car began to sputter and stop suddenly. I changed the spark plugs and noticed oil around one of the plugs. I ended up changing the valve cover gasket.

    It didn't help the sputtering but the leak stopped. I then changed out the fuel filter. No change. Then I took it to a Ford garage and they informed me that the only way they could fix it was for the car to sputter out on them. It never did and I left without the car being fixed. They figured it was probably the throttle position sensor. I had it changed out but not by a Ford mechanic since they know nothing about Fords to begin with. Still, the car sputtered. Well, today was the last straw. My car wouldn't start initially, but after the fourth try, it started and I sputtered all the way home and had to get a new battery. The car has become even worse than before. It literally dies out sputtering like crazy.

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    Reviewed Sept. 24, 2011

    I have a 2003 Ford Focus. I have no problems with this car except that every year, I have trouble with the door handles. In 2005, I had the driver side handle replaced, but I have the same problem and my car is no longer under warranty.

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    Reviewed Sept. 22, 2011

    My 2007 Ford Focus will not let loose of my key. It's a problem with the ignition switch. A mechanic quotes us a price of $400 to fix it. This is crazy. There should be a recall. Ford is responsible.

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    Reviewed Sept. 19, 2011

    2001 Ford Focus with ignition problem. The key will go into the ignition with some slight giggling, but will not turn to start the car. Nothing helps. After much research today, I will go home and try again. This seems to be a rampant issue with the ignition, worthy of recall in my humble opinion. Hopefully, it starts so I can take it to a mechanic so I don't have this problem again for a little while as I have read that the replacement only buys you a little time before it needs replacement again.

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    Reviewed Sept. 19, 2011

    In August of 2011, I purchased a 2009 Ford Focus with 29,000 miles on it. After two weeks, the battery went dead. The next week, as I was going down I35, the car lost all power and the wrench lit up on the dash. I was able to pull over to the side of the road, but I had to call a tow truck and had it towed to the dealership. I cut my losses and traded it in on a used Chevy truck. I will never buy a Ford again.

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    Price

    Reviewed Sept. 16, 2011

    I own a 2006 Ford Focus. I have experienced the same problem as many others with the key getting stuck in the ignition. Thank goodness for YouTube. When you search Ford Focus key stuck in ignition, several videos come up that will show you how to get the key out. It won't cost you anything. This won't correct the problem. But at least, you will be able to get the key out! I have done this every time and it does work. When you discover that the rings won't slip up, simply press on the brake and put the car into another gear. Then, you should be able to pull the rings up. I hope this helps everyone.

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    Reviewed Sept. 2, 2011

    My car is a 2002 Focus SE 4-door with electric windows. My left rear window regulator failed to raise and keep up my window. After disassembly, I found that the plastic clip (carriage) that the window rests in and the cables that raise and lower the window are attached to had been broken. All the other parts of the regulator including the rail, motor, gears, cables, etc. were fine. The carriage is a molded plastic part and failed due to developing a stress crack at a sharp inside corner of the molded plastic part. It is well-known that stress cracks always start at stress raisers (stress concentrations). Sharp corners cause stress concentration. Had the corner been designed with a slight curvature to it, the stress would have been much less and failure much less likely.

    To summarize, the part failed because it was designed wrong (not following well-known design practices). After not being able to buy the carriage at my local Ford dealer, I corresponded directly with Ford. Ford confirmed that Ford does not sell the carriage (the part needed to fix the window problem) alone. They only provide it as part of the complete regulator. So, to fix the window, you have to buy the complete regulator (rail, motor, gears, cables, carriage, etc.) for about $170. The carriage is the only part that is needed and is about an estimated $5 to $10 part, but Ford won't sell it to you.

    So, my complaint is two parts. The part (carriage) fails because of poor design. Ford won't sell the part unless you buy it along with many parts you don't need. Inducing someone to buy something they otherwise would not is commonly referred to a coercion or extortion. In other words, Ford is acting criminally by forcing you to buy parts you don't need.

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    Reviewed Aug. 23, 2011

    Just a note to let all of you know all well that Ford and Natasha are fixing the problems they find with the Focus transmissions and what I have experienced.

    We, too, have trouble with our transmission. It shutters when we take off or slow down to the point where we think it is a safety issue when we try to cross traffic. It also rolls backward at small to large inclines; again, a safety concern for us. We have to put left foot on the brake and gas at the same time with right which cause inaccurate starts and hesitations/stalls on hills.

    We have taken the car to our dealer twice in the last two weeks, but both times they reported nothing is wrong with the vehicle. After the first visit, we were not happy and escalated to the dealer manager and he brought us back in. But we knew they would not find anything in service and they didn't. It was just to appease us. And again, service sent us home with no recourse. So now I am turning to you.

    She, in turn, escalated my concern to a Ford representative who called me on my cell phone today at work and proceeded to tell me again there was nothing wrong with my Focus and we should expect it to continue to shudder possibly up to 10,000 miles. The car will always drift back on small to moderate inclines. He told me that I should have read the owner's manual and understood these things before we purchased the car. He also pointed out that we should done a better job of test driving the car before purchase. Then he said that he would talk to our dealer about why we weren't told about the type of transmission, but that the sale staffs should all be aware of the nuances of the Focus transmission. He said there was nothing he could or would do.

    Again, this was a waste of my time with a company that spent over 30 years buying vehicles from. My wife as well and her father a retired employee.

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    Reviewed Aug. 19, 2011

    My mother has a 2002 Ford Focus. It has a 2.0 Liter SPI Single Overhead Cam Engine. Ever since she has bought and used it, it's broken more times than it has run. One day, while on the highway, it overheated and before it got really bad, I pulled off the highway. I've got it home to find a hose for the coolant came loose and was chewed up by the belt. I fixed this and now discovered the head gasket is blown. The car has never been overheated before, and I'm very shocked that it broke this fast. This thing has 116,000 miles on it. It shouldn't have to do a head gasket yet.

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    Reviewed Aug. 10, 2011

    My Ford Focus 2.0L TDCI Ghia has done 86,000 km when it all of a sudden lost power whilst driving. I took it in to Metro Auto Ford dealership in Pretoria. They gave me a quote for R46, 000.00 (almost half of the price of the car). They claimed that the turbo, injectors, EGR valve and glow plugs all dysfunction at the same time. I reported it to Ford. No help from them! How can everything go wrong at the same time? Metro Auto said it is like a globe it can blow anytime! In my opinion, if you buy a Focus, start saving for major repairs after five years. I will NEVER buy a Ford again, and I will tell everybody about my experience.

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    Reviewed Aug. 9, 2011

    I bought a 2002 Ford Focus with 150,000 mils in February of 2011. It went into the shop the first week I had it because the emergency brake was not working. Needless to say it still didn't work because my warranty does not cover it. The dealer also states there's no Lemon Law in Ohio.

    Within just 2 months of having the car, the transmission went out, as well as 2 bearing. Those were replaced, but under my warranty, I had to pay $100 per part. Aside from that my transmission still messes up. My overdrive will kick on and off by itself. When I said this, I went two weeks without a car and no replacement, then they said its just moisture. Now my flood board leaks when it rains, my fan for my heater only work on 4, then if I have the air on, it won't work on 4 so I have no air. As for gas mileage, I get 15-17 miles a gallon.

    When I told them these problems, they told me to get a tune-up which I do every 3,000 miles. I was promised a different cart but has never gotten one.

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    Reviewed Aug. 6, 2011

    I bought my 2002 Ford Focus wagon used from a dealership about 1 year ago. Since then, I have had to replace tires, wheel bearings, transmission parts, fuel filters/pump and shocks and struts. My car still stutters/shakes and slows to 20mph with no warning and then will shut off. It really gets bad if I try to go highway speeds.

    Luckily, I've been able to make it to the side of the road before it dies. But I've put more money into this vehicle than I originally paid for it. And after reading the warnings about the tires, I'm even more alarmed about driving my car, especially during the long icy Alaska winters.

    I would like to see about a class action lawsuit. I can't afford anymore repairs and need a safe and reliable transportation!

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    Reviewed Aug. 4, 2011

    2003 Ford Focus. Ignition switch locked up. Several people have complained of this ongoing defect. I take it before FORD will do a recall several people shall have to die first?

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    Reviewed Aug. 3, 2011

    I own a 2002 Ford Focus with 145,000 miles on it. I had to replace the fuel pump twice within six months. Bad gas or bad parts?

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    Reviewed Aug. 2, 2011

    Bought a 2007 Ford Focus--new in 2007. The car is only 4 years old with 80,000 miles, and we will be putting on the forth set of tires. Even with rotating the tires, this happened. The local place where we purchase the tires, told us that even with with rotation the focus will eat the tires... that the only reason to rotate the tires is get back a some of the money on the milage guarantee.

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    Punctuality & Speed

    Reviewed July 29, 2011

    I bought a used 2004 Ford Focus SE Wagon in September 2009. Between that time and February 2011, I have had to replace the battery, alternator, transmission, brake cylinder, brake lines, water pump, serpentine belt, valve cover gasket, EGR Valve and 4 tires. I have officially put more into repairing the car than what I was paying for the car. Today, both rear windows stopped moving and one of them is stuck all the way down. Plus, it backfired very loudly tonight when I was getting onto the freeway. I'm sure that's not a good sign either! I don't know where the money for these repairs is going to come from.

    All of the money required for these repairs caused me to be late in rent and car payments several times. I have had to borrow money from family and friends, as well as refinance my car. I have been unable to pay medical bills, which are now being garnished from my paychecks. My credit rating has dipped even lower because of the backlash caused by this money pit of a car!

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    Reviewed July 25, 2011

    I bought a 2010 Ford Focus SE in May 2010. About 3 months after buying it, my rear passenger door wouldn't lock. I took it to the dealer and they fixed it and have had no more issues with that. About a month ago, I was turning down my radio from the steering wheel and it turned the radio up. I figured I hit the wrong button and pressed the button again and then it changed the radio station instead. I am worried about this problem considering that the car has cruise control on the steering wheel and it may malfunction so I don't use the wheel functions anymore.

    Just this past week, I had someone in the back drivers side seat and they went to roll down the window and it slowly came down. Now it doesn't even move. I've also noticed that on hot days all the doors squeak like crazy when opening. I'm beyond furious about all these issues, mostly because I made more than $300 payments on this thing and then I have to take time to go back to the dealer to get it all fixed.

    It's quite ridiculous and I will never buy a Ford again. My last car was a Chevy Lumina and I never had as many problems with that 15-year-old car than I have with this brand new one.

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    Reviewed June 8, 2011

    I just bought a 2000 Ford Focus. I have not had it for 1 week and the ignition switch needed to be replaced. I went online and saw I'm not the only one. This is really not fair, and is a problem. I will tell my family and friends, no to Ford Focus.

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    Reviewed June 7, 2011

    I complained to the dealership that my key keeps getting stuck in the ignition and they said it was a problem, but there is no recall. She said this happens to a lot of the Ford Focuses. It seems to eat up a lot of tires. Lock on driver side gets stuck and I cannot open it. I have to unroll window and open it from the outside. The button to unlock trunk does not always work. The dashboard light at night does not come on. I've had it fixed in the past, but I still have the problem again.

    Now today I had to drop my car off at a different dealership because there is something wrong with the engine. They think it's the engine. I will know tomorrow for sure. It is a 2004 Ford Focus. It belonged to my mother and I would really like to keep it because she passed away in 2005. I don't have a lot of money to fix it. I need to know if some of these things have been recalled. And if they have not been recalled, how do I get them to be recalled. There seems to be a lot of complaints about this kind of car. I was in shock to read on the Internet how many people have the same kind of problems that I do. Please help if you can.

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    Reviewed May 31, 2011

    I have a Ford Focus 2008 Every summer (3 summers in a row now!)the doors on my focus won't open, they unlock but I can't open the door from the inside or outside. So ever year when this happens I have to climb out my window to get out of the car!This happens each year when the temperature rises above 75degrees. Ford doesn't care, not covered under warranty. Someone is going to die in this car and Ford is going to end up with a huge lawsuit on their hands...

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    Reviewed May 26, 2011

    Thousands of Ford Focus cars made from 2000 to 2007 have ignition problems. Why must the consumer pay for the repair service as much as $500? Ford knew that there is a default with the ignition. There should be a recall for servicing for the key ignition. Ford Company said my 2003 is out of warranty and I would have to pay for the service.

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    Reviewed May 21, 2011

    I bought a new 2008 ford focus in 2009. I thought it was a good deal. She was there with a spoiler and red paint job calling my name. Rims the works. Well, 3 times while driving on the freeway, I heard a huge pop then my accelerator goes to the floor. I slow to 20 mph in 70 mph traffic, drifting to the side to get out of danger. All 3 times have been life threatening. 2 transmissions and a throttle box..and I have 16 thousand on it. I'm thinking my coffin will be this red focus. I am getting an attorney.

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    Reviewed May 10, 2011

    Purchased new 2002 Ford Focus SE 4 Dr Sedan in West Palm Beach Florida. The first problem was the automatic door lock kept locking and then not opening. We had AAA service three times the first two months after we purchased the car. We then had to buy two new keys that cost us 150.00. The rear window driver side slid down and would not go up after 1 year of ownership. Ford repaired it at 180.00. We drove to our daughters to see new grandson in late 2003 and could not get into car. The keys did not work, not even by inserting key and turning lock cylinder. Had the car towed to dealer and they repaired it again and charged us another 150.00 for new keys.

    Motor mount had to be replaced in 2004. Oil pan plug was leaking, car only serviced by Ford. But we had to pay for repair at 129.00. Locks locked us out again in 2005 but this time the dealer did not charge us for replacement keys. 2006 the other motor mount had to be replaced at 189.00. 2006, transmission was leaking and new gasket and band repairs were done at dealer for 687.00. Moved to Ohio in February 2007, and the locks went out again cost us 150.00 for two new keys and new ignition switch at 325.00. 2007, both rear windows fell and the dealer in Ohio repaired them both at 328.00.

    We still kept going to a dealer for all repairs in Ohio just like Florida but Ford never reimbursed us for any of the repairs done in Florida or Ohio even though warranty was good on most work. We also had purchased an extended warranty when we first purchased the car but now nothing would be covered any more any way this was in 2008. Since then, we had to replace two more motor mounts, transmission gaskets, brakelines, waterpump twice 2008-2010. Now the front driver side door handle is broke in 2011 again and they want 585.00 to repair it. We will never ever purchase another Ford Motor Product or accept one as a gift.

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    Reviewed April 30, 2011

    I just got a 2000 Ford focus and the clear coat is peeling off on the rear spoiler and the hood and fender. Is there a recall?

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    Reviewed March 31, 2011

    I have a 2005 Ford Focus 2.0 Engine, fuel injected. The problem(s) started about 8 months ago. The initial problem was after turning the car on, it would have a bad idle and then die. But as I found out later, it would only do this if the engine was hot. So most people would think oh well it's your fuel filter (30 parts and 49 labor), wrong. So I had a friend look at it and listened to the car and said that it was most likely a part that resides inside the fuel tank. I forgot what the name of it was, it controlled the distribution of the fuel and it had a vapor problem. Okay so that part was about $75, free labor and that keeps the car from wanting to die at stop lights now but once the engine gets hot and you want to turn it back on good luck, it's not happening.

    When cold, it revs really high at first when it is on and then mellows out, but when it's hot it stumbles to turn on and then stalls. So now I have to take it in to see if I have a vacuum leak, EGR valve problem, or a PVC leak. Fun times! Ford Focus cars are no good! I can't believe they still get business. In a bad economy having to work every day just to make enough money to try and figure out what's wrong with my car stinks. I have spent more money in replacing other people's gas when given rides than I normally do in a month filling up my tank. Thank you Ford! I'm going with Toyota next time.

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    Reviewed Feb. 23, 2011

    Recently purchased a 2007 Ford Focus with 55,000 miles used from a local dealership with a clean car fax. Within the first 2 weeks of ownership, I made a trip into Rochester on route 590. I was going 55 mph in the center lane during a busy commute. My wife and I heard a loud "gunshot" noise and at the same time it felt like someone hit me in the left arm with a baseball bat. I was able to maintain control of the vehicle, thank God. I checked my mirrors to see if someone had run into me, and the car was rolling ok (flat tire). Then the smoke cloud filled the cabin of the car. That's when I noticed that the driver's curtain airbag deployed. We finished our errand and went home. I checked the vehicle over for a sign of what triggered the deployment. Nothing found. We called the dealership and they scheduled it in for repair. This better be covered under warranty! I googled this, and there are so many of theses cases out there. From what I understand, Ford is ignoring it. Just like their 4.6l, 5.4l engines that are blowing spark plugs out of the heads on their engines.

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    Reviewed Nov. 29, 2010

    Started my car and must have hit the locks on the way out to scrape it. No problem. Have my spare key in the house with remote opener. It would not work. Changed the battery, still nothing. I can manually get in my trunk but not in my car. Had to have CAA come let me in the car even though I have a spare key! Called Steele Ford where I bought car and they never heard of it.

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    Reviewed Nov. 3, 2010

    I have a 2001 Ford Focus problem that has our local Ford dealer and two other garages totally stumped. My dad, being the great person he is, washed my car for me. He washed the engine off too. Then the problems started. Most days the Multi-function error light comes on, Theft Indicator light comes on, the temp gauge goes up, the car hesitates and when I stop, the engine quits.

    The Ford dealer found the water problem, dried it out and we figured it would be ok. I still have lights coming on, the hesitation and the stalls. This is a Ford vehicle. The Ford mechanics should be able to figure out what the problem is. They can't and two other garages can't. I miss my 96 F-150. When there was a problem and the check engine light came on, any garage could find and fix the problem. Newer cars are so full of computerized crap it's almost impossible and expensive to find some problems! I have had Ford vehicles in the past and was very happy with them, but this one is getting very aggravating! This is a problem that many other people are apparently having problems with across the U.S. I searched the internet, found too many posts with this problem and too many different solutions or no solution.

    This is a very disappointing and disturbing problem with a Ford vehicle. After this problem, I think I actually want my 74 Mustang back. There was no computerized anything on that. If there was a problem with it, it was found very quickly and fixed very quickly. The problem with the Focus has been going on for a few weeks and no answers to what it is. Just an expensive search and I can't afford much more. I think the next vehicle I get will not have computerized anything on it and I'm starting to think it won't be a Ford with all the problems with this one and how even the Ford mechanics can't find the problem.

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    Reviewed Oct. 13, 2010

    My 2000 Ford Focus dropped a value seal in engine today. Its engine was knocking. I stopped the car, went in store and came out store after about 45 minutes later. I turned key and it started knocking. Its engine was not making noise when the key was turned off.

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    Reviewed Sept. 20, 2010

    I bought a used Ford Focus, and there are several problems with this car. I admit that it was a poor decision on my part to buy this car, but for all the repairs that need to be done, I figured it was something that wouldn't be too pricey to fix. I was wrong. The rear passenger door doesn't unlock, front passenger door opens 98% of the time, and now, the ignition switch it frozen. These specific issues are extremely unsafe and Ford should have a nationwide recall on the car, not just the parts that are faulty at that moment.

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    Reviewed Sept. 3, 2010

    I have a 2003 Ford Focus, and like countless others, my ignition locked, and I couldn't turn my key. The guy from AAA, who came to tow my car, told me that he had seen this a lot. So did the Ford Dealer, who in fact, recommended that I contact Ford for a refund. When I do so, they said they had never heard any other complaints, and refused to do anything. It cost me $600.00 to fix it, and I only had 15,000 miles on my car at the time. Very bad customer service.

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    Reviewed Aug. 27, 2010

    I own a 2001 Ford Focus LX (109K miles) and have been having problems with my automatic transmission. It appears I have the same problems as hundreds of others out there. When I'm driving in city traffic, the car will suddenly "kick" (feels like a solid whack from a sledge hammer) and my speed will decrease significantly as the engine begins to sputter and I can't seem to go faster than 15-20 mph. If I pull over and turn the car off for a few minutes, it will be fine for a very short while and then it all begins again. This happened to me once on the freeway and I almost got hit by another car. Since then I'm too scared to take it on any road over 40 mph. This problem is intermittent as it may occur at 20, 35, 40, 70 mph. It can't be predicted.

    I took it to the dealer and he replaced the fuel pump, coil springs, pinch bolt and rerouted the battery cable (after having the car 4 days in their shop with no loaner car or rental reimbursement! ) Of course the problem was still there and the mechanic told me I would feel a "slight" surge at 40 mph and to drive it and let them know what I think. After 4 days in the shop, I would expect them to tell me what they think.

    The Ford dealer says it "might" be a transmission problem and wants to replace it but I can't afford the expense and with so many having an identical problem, I feel this is a Ford issue, not mine. I am extremely dissatisfied with this car and with Ford. I find this completely unacceptable. I do not have the financial means to pay $2000+ for a transmission overhaul/replacement nor can I purchase another car. Without my car, I will lose my job and eventually my family will lose our home.

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    Reviewed Aug. 16, 2010

    We have a 2005 Ford Focus and are on our 4th set of tires. We only have 64,000 miles on the vehicle. Whatever you do, do not buy a Ford Focus. All the tire manufacturers will not warranty their tires for this car and Ford will not do anything for you. Even if you align your vehicle and rotate every 5,000 miles, this car eats tires up.

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    Reviewed Aug. 15, 2010

    The ignition switch locked up and I can't unlock the wheel for even a tow. Apparently this is a huge problem for Ford focus. Mine is a 2000 SE. I had to pay for a tow, and now I have to pay to have the ignition replaced. This is crazy!

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    Reviewed July 30, 2010

    My 2007 Ford Focus key was stuck in the ignition. I see that a lot of people had the same problem. The fix is rather simple, I found it on the internet. If the car is an automatic the shifter has a plastic trim piece under the handle (looks like a tube) that will slip down and prevent the shifter from going all the way into park preventing the key from coming out. Grab the tube, pull up on it and the shifter will go all the way into park. The key should come right out. It worked for me the first time. Hope it does the same for the rest of you who has a Ford focus with the key stuck.

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    Reviewed July 16, 2010

    I own a 2001 Ford Focus. I was looking at recalls and happened to notice that people are having the same issues with their car as I have with mine. I can't tell you everything that had gone wrong with my car expect 4 transmissions later, countless numbers of stuck brakes and you name it has gone wrong. I sent Ford a letter demanding a new car and they basically laughed at me. I will keep this car until my extended warranty runs, purchase after warranty of $3500.00 which was the best investment ever. I do not drive it much. I only have 65000 miles and I bought it new. I will never own another Ford ever again. I have never been so upset. My repair receipts are so long and extended I could go from Salt Lake City to Las Vegas with as many as I have.

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    Reviewed July 12, 2010

    My husband found out that recharging the air condition of my 2003 Ford Focus really ** where it is situated. It takes so much effort to do this very simple recharging for other cars but on my Ford Focus, the recharging valve inlet is situated underneath a plastic sheet of the right fender passenger side. You need first to remove the right wheel and that plastic guard of the fender. I hate it because on my car it's just situated visibly by the engine compartment. Ford Company, you **!

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    Reviewed July 12, 2010

    I have an elderly neighbor who has a 2008 Ford Focus. She has occasionally gotten stuck because she couldn't get her key in the ignition switch. I have seen it myself. I tried oiling it, to no avail. Now I see others have had the same problem. I told her to contact Ford before she gets stuck completely. So far she has been lucky that the key eventually works. Will follow up with results.

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    Reviewed July 6, 2010

    I have a 2000 Ford Focus and the A/C smoke is coming out of my hood. Does it have anything to do with the pulley?

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    Reviewed June 9, 2010

    My steering wheel is locked and it won’t unlock. What more can I say. I will never buy a Ford again. This is the first and worst experience I have had with a Ford, and now I am going back to Honda. We will have to wait and see, I guess.

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    Reviewed June 8, 2010

    Like hundreds of others on this site, I too have experienced the infamous Ford Focus ignition switch debacle. The ignition switch in my 2003 Focus SE seized up as is common on this model. After reading the many entries on this site, I tried the "tapping the key gently with a small hammer fix" and it does work if you're careful. I had fixed one on my mom's car in Florida last year to the tune of $500 at the local Ford garage in Spring Hill. So it was no surprise when mine became faulty. This should clearly be recalled and I'm disappointed that Ford hasn't seen fit to do this.

    My recommendation to anyone who has a Focus: find a locksmith who specializes in auto ignition locks and keep his number very handy. It will [go] out on you at the most inopportune time! The local Ford garage in Kingston, NY wanted $400 to fix it and other ford dealers quoted me as much as $550. I found a local automotive locksmith who came to me with a mobile shop, replaced the tumbler, coded the existing keys and had it all done in a relatively short period of time. Cost: $125 and the best part is that he guarantees his work. He fixes these on a regular basis with an after-market ignition switch that does not have the inherent defect that the ford motor company product does.

    Ford will not own up to the fact that their switch is a piece of crap and that's why we have the horror stories on this site. The Service Manager at the Kingston garage is a poor excuse for a professional. I have owned Fords for over 40 years and as a result of his "could care fewer attitudes," I will never buy a Ford product again. Bottom line: Fix it before it breaks down and leaves you in the lurch on a stormy night in a lousy location. Find a good auto locksmith and give yourself peace of mind.

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    Reviewed June 2, 2010

    2004 Ford Focus SE. Where to start... At 60,000 miles, about a week after I bought the car from the Ford dealership, I had to replace the alternator, pretty penny. Next was the ignition (no surprise, I think this is an expected expense among Ford Focus owners), AAA fixed it for just over $200, then I had a lovely coolant leak, the thermostat housing was cracked, also very common, trunk latch wont close after I open it, must press the unlatch key in order for it to close, and as I was driving the other day and pressed the button to roll down my driver side window, it completely fell off the track with a nice thud. Way to scare the ** out of someone as they're driving. It ends up being a broken window regulator. I'm sure since I've only had the car for 3 years and have had all these problems there will be more to come :) not to mention Ive had to replace 4 mirrors now, who in the hell thought to make the mirrors stick out so damn much.

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    Reviewed June 2, 2010

    I have had my 2007 Ford Focus in to the dealership twice in a month. Both times the key has been jammed in the ignition. Thankfully my car was drivable. I have had to pay for both services. The comment made to me was "this happens a lot". I specifically asked about contacting Ford, warranties and recalls with not any offering of assistance by the dealership. Out of pocket expense at $800.00. Time and inconvenience of bringing in to the dealership and waiting for repair or getting rides to and from work.

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    Reviewed June 1, 2010

    After finding that my ignition would not turn, I googled and see this is a common issue. I just want to share some advice: go to a good locksmith for this issue. The Ford dealer quoted me $500 to fix this. The locksmith is doing it for $90-$100.

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    Reviewed May 18, 2010

    I own a 2002 Ford Focus that was purchased used under warranty. The car was bought from a ford dealership with less than 20,000 miles on. Recently I have been having a problem with when I am idle as far as all of the interior lights flashing on and off and a ticking sound as well as occasionally the ABS light coming on. I took the car to a Ford dealership near my work and explained the problem to them. They told me I needed a new O2sensor, which I had replaced.

    The following week the same problems reoccurred that I had taken the vehicle in to have repaired. I took it back to the dealership at which time they told me I needed a new PCM and that was actually the problem all along. In addition to them telling me I needed the new PCM they stated that this had been replaced previously and incorrectly. We researched this through the warranty and were unable to find any incident of this being replaced. I then went online to find that several Ford Focus owners have experienced similar issues. I find it very hard to believe that if the car was under warranty that the previous owner what take it upon themselves to repair this out of pocket as I am being told may be the incident. The dealership also told me that because the PCM is faulty this could have given a false reading on the O2 sensor; however they are not willing to help me in the cost that I occurred.

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    Reviewed May 14, 2010

    I have a 2004 Ford Focus, and like others, the ignition had to be replaced, and so did the whole starter assembly. With the towing and all, the cost for repairs was over $800. The car gets good gas mileage, but with all of the problems, I am not sure about this car now. I just wanted to get my complaint on record, just in case Ford ever owns up to this problem!

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    Reviewed May 8, 2010

    At less than 55000kms on a 2007 Focus the drives side rear tire developed diagonal cupping grooves, causing a vibration. Inquiry of the situation revealed from at least 2003 to 2008 the Ford Focus has caused many owners this problem of wheel alignment issues repeatedly. Some owners enduring this problem two and three times in quite low kms/miles on the vehicles.

    Compared to my 1990 Dodge Caravan with 235000kms and never having to do wheel alignment to the rear tires. The dealership explained the cause was improper wheel rotation practice. Also the dealership claimed the other tire which was replaced by a second Ford dealership after the original was vandalized, had been installed backwards. Inside out as noted on the tire itself. Tire replacement was at approx 39000kms.

    The tires were replaced and a four wheel alignment was performed by a Goodyear Dealership. The Goodyear service tech found the front stabilizers to require replacement. This was after the Ford dealership had inspected the car for the alignment complaint and replaced the rear brakes and brake drums at approx 35400kms. The front rotors were machined because the rotors had warped. At approx 55000kms the rear brake drums and brake shoes were replaced to cure constant squealing.

    This Focus is a leased vehicle and to date the dealer, Village Ford/Lincoln, has refused to accept that Ford has ongoing problems with this model of vehicle for years. Replacement of tires, replacement of stabilizers and four wheel alignment has cost $993.72.

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    Reviewed May 4, 2010

    I went to Wal-Mart with my four month old twins, get all the shopping done. Then, I went to turn the ignition in my 04 Ford Focus and it’s locked up. I had to wait for about two hours to get towed and ruined groceries and screaming kids. I am never buying a Ford again.

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    Reviewed April 28, 2010

    I can't start my 2004 Ford Focus because the lock cylinder won't turn. I got stranded at the office. AAA recommended having an automotive locksmith try to replace the cylinder on-site before towing to local Ford dealership. I agreed. Locksmith said he's familiar with the problem and replaced the entire lock cylinder, which he said should outlast the rest of the car. Success, my car started again. It cost me $281 for locksmith service.

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    Reviewed April 16, 2010

    I have a 2004 Ford Focus and it has about 67,000 miles on it. A real nice car when it was running. Almost one month ago, the battery went dead. Now, the starter is dead. I had it towed to the Ford dealer and they looked under the hood and said the cost to replace the starter with labor is around $600.00. I could not pay at that time so I had another tow truck bring it home. But before I could get the key to my car, I had to pay the Ford dealership $129.90. Now here is my question, should a 2004 Ford Focus need a new starter at only 67,000 miles on it? I do not believe that I have used the starter more than 1,000 times.

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    Reviewed April 11, 2010

    I bought a 2007 Ford Focus brand new in 2008, and now two years later, I have had to replace the rotors. I couldn't believe that one, after only a year and a half of driving it off the lot! Now my key is stuck in the ignition and has to be replaced! I am going to have the whole ignition system replaced at a cost of around $350.00, and the rotors cost me over $400.00 to replace. I was told in both instances that this is a common problem. Why hasn't Ford issued a recall?

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    Reviewed April 2, 2010

    The key is stuck in the ignition, and I can't start the car. I am told that I will have to tow my car into the Ford dealer, and replace the ignition. Apparently, this has been going on for over a year. There have been over 200 complaints in the past few months. A co-worker just went through this with her 2002 Ford Focus, and it cost $350.00, not including the towing! Please help!

    I think there should be a class action law suit to Ford. They have known about this for well over a year, more like two. Please contact me, and let me know what I can do to initiate a class action. This is complete, utter **. Thank you for letting me vent. I am sitting in the parking lot at work, waiting for a ride. I live 30 miles away, and my niece has to pick me up. It's a round trip of 60 miles! I can't go to work tomorrow, and I can't pay my house payment today, because the car is going to cost me over $300.00 to fix. My hours have been cut down, and my paycheck is pitiful. Needless to say, Ford has really ** me this time! Ford stands for "fix or repair daily" or "found on road dead".. Don't ever buy a Ford!

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    Reviewed March 27, 2010

    I have a 2006 Ford Focus and the key is stuck in the ignition. Today, March 27,2010, I took the car to the dealer. They said that it is not covered under the warranty, however, they want me to bring it in on Monday. I cannot go to work and have to watch the car for the rest of the day. The car also stalls when you are idle. Now, I know why there are a lot of problems with this car and Ford has known about this for quite some time. Something needs to be done about this and Ford needs to be put in the hot seat on this one.

    People should not have to pay for a problem that Ford has known about for quite some time. Has anyone started a class action suite against Ford yet? If not, why not? I was not able to go to work because of this problem. I got a three day suspension because I had to call in at the last minute. I will not be able to do anything at all because I cannot leave my car with the key stuck in the ignition.

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    Reviewed March 26, 2010

    I called to find out if Ford recalled Ford Focus 2004 because I noted on the internet that there have been many complaints on the ignition. Their response is that they would keep a record of it, but no recall. After seeing all these complaints on the internet, there should have been one. The money just to look at it is $135.00, not including parts. I was stranded at a Safeway store parking lot around the corner of my house. I had to walk home thinking maybe the chip in the key went bad. It was cold and I wasn't feeling good. The thought of a tow truck, the expense. Ford knowing there have been other complaints, they should have taken care of this problem long time ago. I had a son home with two teeth pulled out and I had his meds with me. It was stressful and could have been avoided.

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    Reviewed March 10, 2010

    After reading about the ignition on the Ford Focus, I too am having the same problem on my 2003 Focus. I got into it and tried to start and my key wouldn't turn. I am so grateful to AAA; however, now I have to leave the key in the ignition until I can have it repaired.

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    Reviewed March 4, 2010

    We have a 2006 Ford Focus and the key is currently stuck in the ignition. So far, it is still drivable but it sounds like this is an on going issue for Ford. I see complaints going back to 2000 models.

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    Reviewed March 3, 2010

    In December of 2008, I purchased a used 2003 Ford Focus hatchback with 29,000 miles on it. Around June of 2009, my car had ignition lock. The whole key compartment had to be replaced--$394 to fix and the warranty didn't cover that. Recently (late February of 2010), I'm driving to Austin from San Antonio and the car is delaying hard before it changes gears. The engine light comes on! As far as car maintenance, I'm always on top that schedule so I'm like, what could it be? The problem was the transmission, one of the cylinders is messed up. Another $386 to fix and now that I did my research, I learned that these are common problems with Ford Focus. The first "common issue," which was the ignition lock that happened in June of 2009 cost me $394. The second problem happened on February of 2010 that cost me $386. A total of $780 on common problems.

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    Reviewed Feb. 24, 2010

    I own a 2001 ford focus. My wife was driving it the other day and the motor mount grenade and the engine dropped out. Luckily she was going at a low rate of speed and no one rear ended her. Had she been at highway speed with our young son in the car it could have been tragic. So far, it has an estimated cost of $600.00 plus towing. That estimate is preliminary depending on if the mechanic finds any engine damage. So far, it has an estimated cost of $600.00 plus towing. That estimate is preliminary depending on if the mechanic finds any engine damage.

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    Reviewed Feb. 19, 2010

    2003 ford focus ignition. The key will not turn in the ignition which after a little research this is a very common problem in this vehicle. There has been at least 116 complaints on one website. This issue needs to be addressed. Cannot use the car without spending $200-400 on this and it will happen again according to several owners.

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    Reviewed Feb. 11, 2010

    I had the bad experience of owning a 2000 Ford Focus and literally having to replace its engine while my husband was serving in the U.S Army in Afghanistan. I had extra danger pay sent to me and my son whom has a heart problem so all I could think of was put another engine in the car. You do not think about complaining to the car company.

    In 06, I spent for a second hand engine to be put in locally around $3000. When my son and I went to Fort Lewis Washington to be with my husband we bought a 2004 Ford Explorer to drive back to Connecticut upon my husband being medically discharged. It ran fine; we drove it back 3000 miles from Washington State to Connecticut. To be fair it ran beautifully, no trouble at all. Well at around 60-70,000 miles we were going to drive my son to Boston General Hospital for a checkup. When we were less than half a mile down the road at a stop light the car started shaking upon stepping on the gas pedal! It had been fine! Not a sound to even make us think it had any problems.

    We thankfully pulled into a gas station and it stalled. It was started again the engine light came on. It stalled. I had it towed to the Ford place; it had done miner things on it. Replace the spark plugs, coil; it was goi8ng higher on the cost. I said stop. Had it towed to the garage in town that had put the engine in the Ford Focus a couple years earlier. They could not believe it, again! They had heard of Explorers conking out at 70-75,000 miles also.

    So, the explorer could be fixed with a new engine for $5000 at the local garage. No way. Why? Because my husband was injured in Afghanistan, is on Social Security, and VA, well we do not have the money! We had to buy another car with payments and CitiFinancial Auto will not even work with us to refinance that Explorer either! So we have two car payments totaling near $800 a month for both! Ford Company is a joke; they should just have a robot answer the customer complaint line. Two times engines died with no warning. It is causing hardship for my family and injured OEF vet husband. Ford should pay off the 04 Ford Explorer and the second car we had to take a loan out on. This is the thanks my husband gets for serving in the US Army, none from Ford or CitiFinancial. Oh yes, my son never got to his Heart appointment in Boston either, before his insurance ran out turning 18.

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    Reviewed Feb. 11, 2010

    My first round of problems with my 2001 Ford Focus which was bought brand new off the lot with less than 10 miles on it, was the stalling of the vehicle, loss of power and stuttering within the first few months of having it whenever I went around a curve, etc. This was taken cared of under warranty. After this happening to me on the highway too many times, and in my last trimester of a complicated pregnancy in which the pregnancy prior resulted in the still birth of my baby, this frightened me because I thought I would be struck from the back on the freeway and get killed! Imagine, going from 60 mph to putting all the way down to barely moving with no warning at all! It was enough to give you a heart attack. Also, when the baby is born, and I had my new born to travel around , it is scary to think of the risk of being hit from the back.

    My next circus of events with this vehicle is the wheel bearings & rotors needing to be replaced in 2 years. Are they serious, and I mean to the point of my wheel shaking and vibrating horribly on a fairly new car? Also the brakes are constantly giving me problems. To my next string of problems that I never really paid much attention to at first, until my key wouldn't turn over at all, having to play with and fiddle back and forth with the key to be able to turn it in the ignition.

    Then one day, 2 young kids get back in the car and when I try to start up and the key won't go all the way in the ignition let alone turn it over. When I called the dealer, Hollywood Ford, in California to let them know what was happening he didn't even have to give it much thought or research to find out, just instantly, he informed that I have to replace the ignition because its broken. After reading all these testimonies to the same types of problems, its now clear how the service tech knew what to tell me immediately, because this is a problem that obviously needs to be corrected with these cars, and the consumers are paying dearly and unfairly for it.

    To date, this has happened to me twice just again today, my daughter and I have been to the Doctor's office cause she is sick, the pharmacy, gas co, grocery store and when we got back in the car, the vehicle ignition would not turn. I called triple A and the tech comes out to see if he can get it to turn and he, of course, couldn't and informed me that this is a very common problem that most of Ford Focus and some other models of Ford do encounter and that the ignition would have to be replaced. After getting a locksmith to quote me cost of fixing, it was an alarming $345.00. Wow, who can afford to keep taking lost like this while Ford continues to profit & gain. I am completely taken by all of this, what can be done to correct and reimburse these issues?

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    Reviewed Feb. 11, 2010

    On Dec. 21, 2009, the ignition cylinder jammed on my 2001 Ford Focus,which had at the time only 36,320 miles,leaving me stranded. I had to have it towed to the dealership where they drilled out the tab and installed a new key cylinder. I have since found out that this happens with frequency in 2000-2003 model cars, often multiple times, even after repairs. So they must be replacing these cylinders with more of the same faulty cylinders.

    California has started a class action lawsuit. There should be a total recall! The cost to me was time from work, both mine and my husband's. Our insurance company USAA had to pay for the tow, and we paid the dealership, Alpharetta Ford Dealership at Mansell Road in Alpharetta, GA, $427.84.

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    Reviewed Feb. 10, 2010

    My 2000 Focus had the ignition switch problem. The car had to be towed and repaired. I sent a letter to Ford and never received a reply.

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    Reviewed Feb. 9, 2010

    I have been having trouble with my 2002 Ford Focus since I purchased it. First, my radio stopped working, then my check engine light came on and has been on almost nonstop for the past few years. I take very good care of my car and now, I'm being told by a non-Ford mechanic that my transmission needs to be built. This is after I had the Ford dealer check my car and tell me the only thing that needed to be done was replace a PCV hose and battery cables for over $1,000.

    After reading many blogs about this car, I see that many people are having the same issues with the transmission. I just wanted to make sure that it was reported because it appears to be an issue with the transmission that Ford placed in the car. I am constantly going to the mechanic for this car and each mechanic I go to tells me that the repairs they do will definitely fix my car and take care of the check engine light. I had Ford replaced the thermostat and gasket in my car with a guarantee that that would fix my car.

    Needless to say, it didn't. When I took my car back, they had a whole new list of problems that were guaranteed to fix my car. I have spent $1,000s on repairs on this car in the last few years alone and nothing seems to fix the problem. I was just told today, 2/9/10, that my transmission needs to be rebuilt for $1,200 and this will take care of the check engine light and the shifting of gears that the car just started doing last week. However, I am a little leery about this because every single repair I have had was to fix the car and check engine light issue, but it never does. Now, I'm faced with paying over $1,000 again for a car repair and I'm worried that I will be right back in the shop in a few months with the same issues. I'm at a point where I don't know what to do.

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    Reviewed Feb. 8, 2010

    Last night I tried to start my car, but the ignition lock cylinder froze up. I have read several complaints from other Ford Focus 2000 owners of the same issue.

    I had to get the ignition lock cylinder replaced. $545.

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    Reviewed Jan. 31, 2010

    I went to start my car and put the key in the ignition. And the ignition cylinder in my 2000 Ford Focus locked up. I had to have it towed to Mullahey Ford Dealership and paid $413.55 to get it fixed. They had to drill out and replaced the cylinder. They built a new tumbler to match the existing key.

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    Reviewed Jan. 26, 2010

    I have a 2000 Ford Focus with 43000 miles on it. Key would not turn in ignition. It had to be towed and have it fixed for $598.00.

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    Reviewed Jan. 21, 2010

    My 2000 Ford Focus ignition switch broke last night stranding me.I just replaced my wife's 2000 Focus ignition switch about 2 years ago. My car only has 76,000 miles. I think this is definitely a problem that Ford Motor Company needs to address. I have always bought Fords: Two new ones, '89 Taurus which was defected with paint faded within 3 months of purchase. We bought the 2000 Ford Focus (Sony Edition) off the Showroom floor from a local dealership (Stearns) with 87 miles on 10/2000. We haven't had a lot of problems with the car, but this ignition problem Ford needs to fix.

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    Reviewed Dec. 31, 2009

    My daughter went away to college with her 2000 Ford Focus when she was left stranded due to not being able to get the key in the ignition. A mechanic from her school helped out and after an hour of working on it, he was able to get the key in and start the car. He recommended to never take the key out again until it is fixed. He mentioned a lot of Focus owners have this same problem, but Ford won't recall them to fix. Just a few days after Christmas, it just cost us $400 to replace the ignition cylinder. The dealer indicated that we should hold on to the receipt in case Ford does recall them because they service a lot of Focus with this same issue.

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    Reviewed Dec. 22, 2009

    We own a 2004 Ford Focus and we've had to have the ignition replaced two times within the last month! First time in Florida, I couldn't get it to work. The key wouldn't turn. Second time was a few days ago. I just moved to Wisconsin and the same thing happened! The locksmith in Florida said he's had to replace 8 ignitions this year alone and the locksmith from Wisconsin said he's had to replace 5! We've had to pay two different locksmiths $200+ to get the problem fixed.

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    Reviewed Dec. 20, 2009

    This is the second time I had to replace the ignition switch on my 2000 Ford Focus. There should be a recall and reimbursement. Loss of use.

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    Reviewed Dec. 4, 2009

    Sounds like I'm in the same boat as many others concerning my 2000 Ford Focus. My ignition has been replaced three times now, all of which were covered under warranty. However, once again it has malfunctioned. Dealer quote was in the neighborhood of $450 to fix. The first time it malfunctioned was New Year's Eve at around 5:30PM. I was at my wife's office for an early evening get together and had to have my car towed. Great timing. At least the other two times, the car was in my driveway and I just had to find a way to get it to the dealer from there.

    Just for fun, I called up Ford's customer service number to see if there was anything being done about these ignition problems, such as a recall or at least some sort of discount for the repairs. They did inform me that there was indeed a recall for my Focus, for the battery cables! And if I would like to schedule a time to have those fixed, it would be free of charge. Did I miss something? I called up concerning my ignition and a vehicle that cannot be started if the key is removed from the ignition and was given information on something that was completely different.

    In the end, there will be no discount, no recall. I broke one key trying to start the car, so I am down to one key that must be left in the ignition in the unlocked position, if I want the car to start. Therefore, the car cannot be locked. Furthermore, I cannot have a key made because of the type of key that is used. Nobody will make a copy of the key for me. So $500 for repair and no guarantee that I won't be paying this again a year down the road.

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    Reviewed Dec. 1, 2009

    My 2003 Ford Focus had had problems ever since I bought it new from the dealer. The doors always were difficult or stiff to open. I just almost failed my last DMV inspection, because the inspector indicated that my driver door does not open. I realized that I am so used to pulling on the handles twice before the door opens. I had to go back and open the door in front of him. Two months after I purchased the car, the wiper blade motor went out on the car. Two and a half years into owning the car, my truck latch went out completely and would not lock correctly. My latest issue is that my car key will not turn in the ignition. I have had this problem fixed once already and have to have it done again. I will never buy another Ford in my life, and the Focus was our family's 3rd Ford purchased brand-new. Such a disappointment.

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    Reviewed Oct. 29, 2009

    I just want to be added to the list of folks that have had unreasonable transmission problems with the 2005 Ford Focus. Mine is a ZXW, and I haven't had a single problem with it until last month, just before 40K miles, my 2nd and 4th gears dropped out. I have owned it since new and have kept it maintained. I do not abuse it. The Ford dealer I bought it from (in Decatur, GA) went out of business just before my 30K mile warranty expired. And I never received any further notices about scheduled maintenance, but I kept up the oil changes at a local Valvoline. After taking the car to the closest transmission shop (Mr. Transmission), I was told the 2nd and 4th gears were "gone" and had to rebuild the transmission for $2,600; at 40K miles?

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    Reviewed Oct. 26, 2009

    My car was made in 2001. Ford put a 2001 fuel pump and filter in and put a 2002 body on the car and then put a 2003 engine in the car. So when the car sputtered and then stalled out on a major road, I did not know what to do but ask for help to get the car into a lot so it could be towed to my mechanic. I come to find out that the parts were on recall but Ford tells me it was not because of the VIN but yet the parts in the car is a 2001 part. What am I supposed to do? It cost me $775 to fix the problem but to avail of the pump that was put in to the car, it burned up because it was the wrong one. They needed a 2001 not a 2002, so this cost me more money. Help me please. I need to clarify this.

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    Reviewed Oct. 22, 2009

    Problem with 2000 Ford Focus ZX3: key will not go into ignition. I am looking at tow plus repairs.

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    Reviewed Oct. 19, 2009

    I'm right there with the other 2000 Ford Focus owners. I, myself, have been trapped on three separate occasions due to the ignition cylinder no longer turning with the key in the ignition. We are about to replace the cylinder for the second time, this time with a different model and new keys. The total for this job will be over $300. Last time, we got one from another Focus in the junkyard and it was over about $150 as we had to put in an entire steering column and have it re-keyed to fit my original keys. Ford should be recalling these substandard ignitions and replacing them at their cost. What a hassle! I'm tired of getting stranded.

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    Reviewed Oct. 13, 2009

    I bought my 2003 Focus brand new and have regretted it ever since. The brakes are horrible. Months after I bought it, they began to squeak. When I took it back to the dealership, the mechanic told me that because of the material they are made of, that's "normal." Every year I have to replace the brakes, rotors, pads and tires. I can't afford to start over with a new car note. It's the only reason I am keeping it. I wrote to Ford and they responded telling me they wanted to talk to me personally. In the end, they ended up being of no help. Never again will I buy Ford nor would I ever recommend it. This is ridiculous!

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    Reviewed Oct. 8, 2009

    I bought a 2002 Ford Focus about 2 years ago. Loved the car until the ignition gave us problems. I had to replace the ignition after several service calls to the locksmith because the key would get stuck. Then one day, 4 months ago, the key wouldn't come out no matter what we did so we had to get a new ignition. Today, the car won't shut off. We don't have the money for a new car and spent $6,000 for this one 2 years ago. If we can't get it fixed, it's junk. I won't have a car to drive to work. We just about make our bills monthly and I don't have the money for a new car and getting it fixed again will cost several hundreds of dollars. Money I don't have.

    I bought this car because I believed in Ford and thought it was a good solid car to buy. It's terrible that they don't consider the ignition problem a recall. I was very lucky that every time this happened, it was during the day and locally. My daughter drives this car when she comes from school and takes it to Boston to school or Providence where she works. I can't trust it anymore, so she does not have a car to use anymore. We don't know what to do about this problem. The locksmith can't help us and they are notifying a local Ford dealership because they (the Ford dealership) called him to have him fix a Focus with the same problem. He couldn't help them but they supposedly fixed it somehow. I always had faith in Ford but that is quickly fading.

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    Reviewed Oct. 1, 2009

    I purchased a new 2000 Ford Focus from Cam Clark Ford and have been pleased with its performance but I have had the ignition cylinder replaced twice in the last four years, because it locked up solid.The cost was $300+ per time. This is obviously a design flaw and it is annoying and frustrating that Ford does not acknowledge this as a Recall item. I was fortunate both times to be "in civilization" but surely this must be recognized as an extremely hazardous flaw. Ford obviously recognized it as such because their new lines have eliminated this dangerous flaw. Wake up, Ford, this thing cannot be good for sales. Face up to your responsibilities.

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    Reviewed Sept. 28, 2009

    I bought a Ford Focus 2004 in February of 2008. I have had the worse problems with my car. I had to change the ignition once. The electrical system has gone haywire. My truck button inside no longer works nor my door locks. Now my car motor is so loud and shaky it's scary. It sounds like the motor is about to drop. I took it to get it looked at, and guess what? I have two broken motor mounts. I am a single mother with 2 children trying to support them by working 8 hours a day everyday ever since I can remember. I can't afford to buy another car or even worse, I can't afford to not have a car. I'm still making payments. Please help!

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    Reviewed Sept. 25, 2009

    Ignition lock locks up and key refuses to turn. This is the second time this has happened in less than 20,000 miles. The first time I was stranded for 2 and 1/2 hours waiting for a tow truck to tow my Ford Focus to the dealer. This time, I was stranded over an hour in 100 degree heat waiting for the tow truck. The internet is rife with consumers having the same problem with the Ford Focus. Why is there no recall to correct this obvious defect?

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    Reviewed Sept. 17, 2009

    I bought a used 2000 Ford Focus and I have spent more money on this car since I had it. I did not know there were recalls on this make till I looked it up. It liked kill me twice by stalling out till I got someone to change what it was doing. This and I had to change all the front end and back. There was a loud humming noise and it was in the front and back. If I would have known what was recalled on this car, I would never have paid $4,500 for it. I have done spent the last two years about $3,500 on it. I could have bought one new that would be covered under their problem. What can a person do?

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    Reviewed Sept. 10, 2009

    I bought a 2000 Ford Focus in 2004 and have had the ignition changed twice. The key gets stuck in the ignition for hours at a time. It was once stolen because I couldn't remove the key at the store. There is no recall for the ignition and I have paid lots of money because of this problem. This is why American car companies aren’t trusted and are going under. These substandard vehicles are pushed on hard working Americans like myself. The Ford Motor Company needs to accept responsibility for these defective vehicles. This experience has sent me running to Toyota and Honda without looking back.

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    Reviewed Sept. 4, 2009

    I bought a Ford Focus in 2006 at a Ford dealership in St. Albans, WV. This car is a lemon. I have had problems with the brakes, alternator replaced 8 times, motor mounts, electrical system, lights, etc. No one can give me an answer or help. I still owe $3000 on the car and I can't afford to buy another one. I bought an extended warranty and they keep saying it's not covered under warranty. This car is the devil. I think Ford should have to answer for this and pull all models and makes of the Ford Focus off the road. It just loses power while you're driving without any warning. Someone help us with this Ford Focus situation, please.

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    Reviewed Aug. 31, 2009

    The ignition locked up in the 2000 Ford Focus which I bought used in Oct 2007. I was able to jiggle the steering wheel and the key to un-jam. It happened again the next day and it's locked up tight. The key for this vehicle is Securelock Anti-theft - only a dealer can make this key and it costs a hefty $250.00. I have read several stories about this being a common problem and Ford refuses to acknowledge it as an issue.

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    Reviewed Aug. 30, 2009

    I drove my daughter's 2005 Ford Focus to work, and when I attempted to leave after a long day of work, the ignition was stuck in place. I called two local Ford dealerships and was informed that this happens all the time on Ford vehicles. I was instructed to try and turn the wheel left to right to see if the ignition would slip back into place. I was also instructed to put the key in the ignition and hit it several times while trying to turn the wheel. None of these suggestions worked. I was then instructed to just have it towed to the dealer, since this type of work on Ford ignitions happens quite frequently. I called a locksmith for whom I had to wait 2 hours, while he completed another call on a Ford auto with an ignition switch that was also locked in place and had to be replaced.

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    Reviewed Aug. 24, 2009

    I recently purchased a used 2001 Ford Focus. This car has had fuel system problems since I have owned it, with no end in sight. I have replaced the fuel filter, fuel pump, and oxygen sensor, and the stalling problem is worse than before.

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    Reviewed Aug. 8, 2009

    I have a 2001 Ford Focus and just recently the ignition for some unknown reason has begun to lock up. The ignition locks, the anti-theft light blinks repeatedly, and the steering column locked. I sat for 4 hours trying to get the key to turn. I called the dealership and they said it was a common problem and would cost almost $500 to fix. Finally, after 4 hours of messing with the key and trying to get it to turn in the ignition, we were able to jerk it and it started. Now, it is sitting in my driveway and I am unable to drive it because who knows where else I will be stranded the next time and if it will even start again. After doing some research here on the internet, it turns out this is a common problem with Ford's tumblers or ignition and that they are not willing to do anything about it. I don't have the money to fix it and now I am stuck with a non-functional car. When will Ford step up to the plate and take responsibility for their parts and issue a recall?

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    Reviewed July 21, 2009

    My car is a Ford Focus 1.8L (A) Sedan purchased on April 30, 2007 in Malaysia. It has approximately 68000 km to date. The engine mounting near the timing belt has become faulty. Does this part break down so fast? The local Ford dealer informed me that there was no replacement part available, and the dealers said that they can probably get the parts in two or three weeks' time from June 12, 2009.

    But then, am I supposed to be without a car for so long? The more I use the car until the parts arrive, I'm positive that the other mountings and probably other parts might get faulty, and I might have to incur additional cost. What do I do? When I decided to purchase a Ford vehicle, it was for the ruggedness, quality, dependability, durability, and especially, for the comfort. What can I, the customer, do if the whole country does not have the parts and I suffer extra damage to my vehicle? Who's responsible?

    I had sent many e-mails to Ford USA, and they kept telling me to get in touch with the local Ford dealer, who had informed me that the part would not be available for another 2 to 3 weeks from June 12, 2009. When they finally got the part, I sent my car for repair on July 6, 2009 and collected my car on July 8, 2009. The Ford dealer told me that now the right drive shaft was faulty and that they couldn't replace it under warranty. But as I was worried earlier, the faulty engine mounting led to other damages. Why should I be responsible for Ford not having spare parts.

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    Reviewed July 17, 2009

    I bought my 2001 Ford Focus in the summer of 2001. Since then, I've had to have the EGR tube replaced and had to have the brakes replaced 3 times due to severe squealing. I've replaced the alternator the motor mounts and replaced the exhaust system gaskets due to another leak. My Focus makes really loud knocking sounds after accelerating and taking my foot off the pedal, and Harris Ford in Lynnwood, WA has told me that it's normal and that they are good cars. My car has under 90,000 miles on it and is running very rough. I still can't find the problem with it, and after reading all the other complaints about this year of Focus, I regret buying it.

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    Reviewed July 16, 2009

    Ford Focus at 19,458 miles, ignition froze. Ford refuses to pay costs to fix or admit there is a problem with ignitions on these cars.

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    Reviewed July 15, 2009

    I have 25,000 miles on 2003 Ford Focus and transmission is failing. After reading numerous online complaints about this particular vehicle, I would like to know about any lawsuits.

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    Reviewed July 9, 2009

    I have a 2007 Ford Focus. Both side door locks needed continuous lubrication or they would begin to stick and eventually freeze and fail. This happened to me (I was unaware that this problem existed). in a car that's only 2 years old! It cost me $272 to replace a driver's side door lock. I have to say that in all my years of owning vehicles (I am 56 now), I have never had to lubricate door lock mechanisms. Shouldn't there be a recall on these vehicles, so Ford can get this one right?

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    Reviewed June 25, 2009

    Ignition stuck, key won't turn. This is the third time. The first time, I was on a house hunting trip from Wyoming to San Diego, CA when my ignition froze in Beaver, Utah. I had to be towed over an hour to a Ford dealership to have it replaced with another faulty ignition. The last 2 times were in San Diego. This will be the last time I'll replace the garbage in my 2000 Ford Focus. This time, instead of towing to Ford to get it repaired, I think I'll tow it to the wrecking yard where it belongs. Loss of more than $2000 in parts, repairs, towing, hotel, misery of being stuck in Beaver, Utah.

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    Reviewed June 22, 2009

    My daughter's '03 Ford Focus ignition has jammed and will be charged between $100 - $360 to fix it. I cannot believe after reading many complaints, some on the same vehicle multiple times, that Ford Automotive Co. has not put out a recall.

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    Reviewed June 21, 2009

    I purchased this Focus SES new in 10/2007. The second week of ownership, I noticed unusual engine vibration and hesitation with start up, sometimes it would stall. The dealership had the car a few days and tried to duplicate the problem but according to my service advisor, they could not find anything wrong. A couple weeks went by then the car started doing it again but this time, it stalled so I brought it back, only this time it was towed in. They had the car for a week and they said we could not duplicate the problem but the car was a dead start and was towed in. Anyway when I got the car back, it went for an oil change and tire rotation but the car still vibrated and it needed a diagnostic because my airbag light was on for whatever reason. They fixed it and attempted to fix the engine by saying a motor mount cracked so they fixed that as well but of course, the problem started up again but only this time, the rear bumper skins clamps failed and the skin had to be replaced.

    The reason was due to engine vibration, a bumper skin, as if this wasn’t enough. I contacted the Ford Customer Relation Department explained the issue and the rep gave me no resolution at all. The car has been in and out for either mechanical or electrical problems from the driver rear window not going up (happened once), the air bag computer issue (twice), and the vibration (6 times) + due to suspension issues with the front passenger side I had to buy 4 new tires.

    In conclusion, one of the engineers from Ford, came down to look my car over and with no surprise, he found nothing. I never even received a report of what he did. Two weeks after that, the engine started its routine again so I went to a different dealership and they replaced the mass flow sensor thinking that was the fix but the car is now starting up again. I contacted the Ford Customer Relation Department (third time) about the airbag sensor on 06/19/2009, in addition to all the other issues but I must say I am afraid of this car. How can I trust the airbags when it seemed to fail twice along with the mechanical issues? I have lost valuable time and money because of these issues and now I have decided to execute the lemon law.

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    Reviewed June 16, 2009

    My ignition won't work. The key won't turn the ignition on. I'm relying on public transportation, while my car that's paid for in full is sitting parked in front of my house. I'm frustrated!

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    Reviewed June 7, 2009

    I bought my Focus from a used car dealer in Montgomery, AL with no warranty for the sum of $6000.00 plus taxes. The car had exactly 96,300 miles on it. It now has exactly 241,888 miles on it. My wife drives the car approximately 60 miles round trip back and forth to work daily. The only thing I’ve had to do is replace the valve cover gasket, thermostat housing gasket, replace brake disc, replace plugs and wires. The car runs like it's brand new, no smoke, no strange noises, nothing at all. The a/c still blows cold. The only thing wrong is the problem like the person had with the key getting stuck in the ignition. I just sprayed a little lubrication oil in it and yanked it out. Now it works fine. This car will have 400,000 miles on it before we park it for good if no car accident happens guaranteed! Most of the minor work I did was with the aid of one of those AutoZone car manuals. They only cost like $13.00 and all the procedures are simple. To all Focus owners out there, I would buy the manual and do the fixes myself. It's a whole lot cheaper and keep your oil changed which is very important in a small car. Thank you for listening to my comment.

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    Reviewed May 31, 2009

    I bought a used 2000 Ford Focus. The ignition locked up and I had a locksmith replace it. Three months later, the car died and will not crank. We probably have to replace it again. We checked the timing, put in new spark plugs, wires, new battery terminals, new grounding cables, checked the fuel injectors and also the coil pack. This is the only thing I can think of. We will be checking this out this weekend. Ford needs to stand by their products. If they would go ahead and recall this part, then all who are affected can get their vehicle fixed and maybe the complaints will subside.

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    Reviewed May 22, 2009

    I owned 3 Ford Focus. I currently have a ZX4. There have been many recalled parts on this car, as well as the others, over the past several years. Usually the problem is solved with minimal cost and time lost. Yesterday the ignition locked up without prior warning. The key would not work at all and the key casing with the computer chip broke off in my hand when trying to start the car. I was stranded and had to have the car towed on a flat bed to the dealership today. The Ford service manager at the dealership said that it was a faulty Ford part and this happens all the time. I asked if it was a recalled part and he said no, not yet, but charged me $500 for a new ignition switch plus labor and new programed key.

    I am very mad that Ford will not recall this part as I was told the new ignition switch that was put in my car will only last a while until the tumblers lock up like the part he took out. It is bad enough I have to replace the rotors and breaks on this car every year because Ford makes faulty parts and will not recall those parts or even improve them. I want Ford to recall these known bad parts and reimburse me, then improve their products. But since this will not happen, I am complaining here today and will not buy another Ford product. I will also tell everyone I know why I am frustrated with Ford and not to buy their cars.

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    Reviewed May 21, 2009

    I bought my 2000 Focus ZTS in December of 1999. I have a stack of service papers and recalls that have had to be fixed more than one time on most things that is about a foot in height laid out flat! This car has been a nightmare! To this day, I only have 74,000 miles on this car. The fuel system has been replaced 5 times, and the coil springs on the front passenger side went out. I was told by a Ford mechanic that it was my driving that made it blow! Can you imagine?! I was told by multiple other mechanics that I could drive this car off a cliff, and the coil spring issue wouldn't have been my fault!

    I finally received an "I’m sorry for you inconvenience, but a recall was issued for this problem and here is your money back..." Ford has great customer service - not! Colerain Ford is the worst of all. That place just needs to be shut down. There isn't anything that place does that deserves anyone’s business. I would never recommend someone to buy a Ford Vehicle ever again, especially from that place. The Focus is a junk vehicle, and Ford should be ashamed of themselves! This has caused me nothing but aggravation, stress, a lot of visits to the service shop and not having a vehicle to drive. Garbage!

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    Reviewed May 17, 2009

    I have a 2001 Ford Focus and have had so many problems with it. The most recent problem was the key would not turn in the ignition and this left me stranded at night. I then got ripped off by a mobile mechanic who replaced the steering column, that was defective, which then I had to take to the Ford place. Now the cruise control doesn't work because the steering column was used and the coil was bad in it. I am so frustrated. It ended up costing me big time!

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    Reviewed May 16, 2009

    At 32,000 miles the alternator of my 2003 Ford Focus limited edition caught fire. The cost was $600.00 to fix. Then came a motor mount; ok, I tossed it off to the way my wife may drive. Next, rotted front routers. Next, cam sensor. Now, 30,000 miles later, the alternator caught fire, again $600.00. I am all done with Ford. If you went down the tubes today, I wouldn’t cry. Oh, did I mention I look up the parts? They’re German.

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    Reviewed May 13, 2009

    I have had many problems with the key ignition on my 2003 Ford Focus ZTS. I don't have a warranty anymore and I don't have the money to change a faulty cylinder. I have had problems going to work and school. I don't have a reliable car and my grades have suffered. I am a substitute teacher for KCUSD and I have no way to get to work when I am needed.

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    Reviewed May 9, 2009

    2002 Ford Focus was losing power; then the engine light came on. I took it to Auto Zone to get the code, then to Bill Dube Ford. They ran a diagnostic, could not find anything, and shut the code off. It was $90. Not 20 minutes later, it started losing power again. I took it back and they said that it had a faulty solenoid. I paid $520. Again, I left; it did it again. I spoke at length to the supervisor who basically told me it was a transmission. Now, this car has 38 thousand mile on it. He also suggested I trade it in and pray that whoever gets it doesn't realize it has a bad transmission. I think that is terrible. How do I pass this problem on to someone who doesn't know any better like me?! Ford needs to be accountable. Please help me, President Obama!

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    Reviewed May 2, 2009

    My 2001 Ford Focus SE has electrical and transmission problems. The car stalls a lot in the summer months. It constantly blows fuse F9 for engine and shuts down the entire car. It has been taken to the Ford dealership and came back with no codes. They send you on your way with a high bill for labor and an extra fuse. The transmission now ** in and out of drive as you are driving down the road. Highway driving in the car could be deadly due to this constant problem. I have been stranded on the highway several times. The high repair bill and the problem never goes away. The car is a lemon. I Googled it and there are a lot of people with similar and exact same problem with their Ford Focus. It's hard to believe that it is just coincidence.

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    Reviewed April 29, 2009

    I own a 2002 Ford Focus. On 12/19/08, I pulled into a gas station to get gas. It was snowing and slippery. As I was getting out of the car, I noticed smoke was coming from the heater. I quickly removed the car away from the pumps to a nearby snow bank in the gas station parking lot. I opened the hood and fire was coming out from the engine. I threw snow on the fire to get it out. The fire caused damage to the engine and hood. After having the car checked by experts, I found out that it was the pipe to the power steering fluid, which caused the fire. There was only 48,000 miles on the car when this happened. I have also had to put new everything on the front brakes at about 20,000 miles. Also new tires at about 30,000 miles; some would not balance. Since the fire, the hydraulic choke master cylinder was leaking. It leaked all over the carpet of the floor of the car in the front area.

    I had to pay for some of the repairs from the fire, which I don't feel I should have to. There was only 48,000 miles on my car. They kept changing the price on me. Also, before they started doing the work on my car, I told them I wanted the damaged parts that they had to take off and replace. I wasn't given the damaged parts.

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    Reviewed April 27, 2009

    We have a 2007 Ford Focus ZX3 that we bought new and have had less than two years. It has less than 28,000 km. on it. From the start, it has had a quirk where the key sometimes won't turn in the ignition and we have to jiggle it to make it work. Six months ago, it began stuttering and shaking if you applied the brakes and it would occasionally just die at stop lights. We took it in and they told us it was just a transmission fluid leak and they supposedly fixed it. Two weeks ago, we had to take it in again because the problem came back even worse, with stuttering and shaking every time the brakes are applied. There was a noticeable drip of transmission fluid. They replaced a gasket and said the glue must not have cured the first time.

    Shortly after that second repair, the car began smelling of burning fluid inside and out and the shaking is worse. The gears slip so that if you apply the brakes, it shakes violently or just dies or if you accelerate, the engine revs but you don't go into a higher gear. You can hear the transmission whining and there is a nightly pool of transmission fluid under the car. It's back at the dealership again. After reading posts on this website and others, I feel that this is a factory defect (or several) and we're considering trading in the lemon before the warranty runs out and we're stuck replacing the transmission out of pocket.

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    Reviewed April 20, 2009

    Years ago, I read about a gentleman in the UK who carried a small hammer in his car to solve a loose connection on his battery. One day at the gas station, he used it to get the car started again but before setting off, he noticed a side light was out. Suspecting another dodgy connection, he tapped it and it came to life. A car mechanic, who had been observing all this, came across and said that while he was not interested in the car, if the hammer was ever for sale, he would very much like to buy it! Little did I think that I'd be carrying round a small hammer to get my 2001 Focus SE's ignition key to turn, which at just over 63,000 finally locked up. Four/five light taps and the key turns just like Richard said. Fantastic! And the slim upholstery hammer fits almost like it was designed to do in the door storage bin. Thank you, Ford!

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    Reviewed April 16, 2009

    I needed to be in court, and I went out to start my car. The key wouldn't turn and the steering wheel was locked. I only have 30,000 miles on my car, but looking online, it appears that this is a very common problem with the Ford Focus - how frustrating!

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    Reviewed April 13, 2009

    I bought a new Ford Focus car in 08/21/08. Three days later, I had to bring back the car because it leak all power steering oil. They fixed the car. Four months later, the radio burned out and stopped working. On 04/04/09, I brought the car for oil change and they found out that the water pump was leaking water. They had to keep the car to fix it. My worry is this - this car only has 5,600 miles and already has three problems. I need this car new so I can go to work or in case of any emergency, I can use it without worry. Now I don't feel safe in a car in this condition, especially a brand new car. I called them and talked to a man. He said that it's normal in any car and they can do nothing for me. Please, I heard that you Consumer Affairs are the only ones that can help me. Thanks.

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    Reviewed April 13, 2009

    My daughter broke down coming home from a friend's house due to the timing belt. $350 and two weeks later, her ignition switch goes. No one sees a problem with the Ford Focus, but I'll never buy another Ford.

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    Reviewed April 8, 2009

    I am really mad! My 2000 Ford Focus is my very first car that I have bought and I thought I was getting a great deal! I have only had my car for a little over a month and that stupid car won't start. I can't get the key to turn! We have tried everything and nothing is working. I can't afford not to go to work. I will lose my job and that idiot car decided not to work when I tried to start it up to take my kids to the daycare and go to work. I have tried wiggling the steering wheel and I have double checked that the car was fully in park. Nothing!

    When I finally made it to work, I decided to go online and find out what I could do. To my surprise, Ford Focus has issues like this constantly! I called Ford to find out what I needed and calmly he said, "Oh your ignition needs to be toggled," or something like that and it is going to cost me $350. This is really irresponsible for Ford to do this to many people. I need my car. I have no other transportation for my 19-month-old and my 3-month-old. I am usually a very understanding person but this is crazy and I am so not happy at all.

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    Reviewed April 7, 2009

    I had a 1994 Mercury Sable (which is Ford) and it recently started to leak antifreeze through the vents! I had to keep my windows rolled down in the winter time so my windows wouldn't fog up. So I bought a 2004 Ford Focus from a previous owner and fell in love with it. I haven't had it two weeks and the car is all locked. I can't turn the key; the steering wheel is locked and there was a spring on the ground. The manual says, "To fix the problem, put the key in accessory mode." How can I do that when the key won't even budge?! So now, I have to spend money I don't have on my car to get it fixed. I'm just lucky I didn't get stranded like others did on here. I was late for school though and am back to driving the Sable.

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    Reviewed April 4, 2009

    We had a 2201 Ford Focus SE. It was a great car. The only issue we had was the ignition locking up as reported by others. We called a locksmith and he replaced the ignition. I think it cost around $160. The locksmith stated that he was constantly replacing this part on Focus because of a design flaw in the locking mechanism and that those he replaced never had an issue again. This was our experience. We never had another problem. So when we needed a second car after totaling that Focus in an accident, we had no problem with buying another Focus, a 2007 ZX4 SE.

    It turns out this time, we aren't so lucky. We have had it about a month and ten days and it has already been in the shop 4 times for the same flipping issue. It does not want to start all the time. It has a crank time in excess of 5 minutes some mornings. The first time, they sent it back saying nothing was wrong with it, that the Focus having a manual transmission requires you to hold the key in the crank position until it starts and if you stop cranking to retry. It floods the engine. So I accepted it and when it had done it a couple of more times, I took it back.

    This time, it would not start for the service advisor when he was trying to pull it inside to be examined because it is an intermittent problem. They had to try for several days for it to repeat while being hooked to the computer. Finally, getting it to misbehave, they replaced a valve/sensor responsible for the oxygen fuel mixing. I took it home again. Again, it would not start after 5 minutes of cranking. I took it back to the same dealership. This time, they couldn't get it to fail, so as I was getting it to come home, wouldn't you know, it failed. But it was 2 minutes before I realized, "Hey idiot, it's doing it. Now, go get a technician."

    By the time the tech came to check, it started without issue and they sent me on my way. They told me they were not going to spend time diagnosing the problem since they don't get paid by Ford on a warranty repair unless they actually fix something. I took it back with the understanding that they would recheck it again if it continued. Again, almost immediately, it failed to start. So for the 4th time, I took it back to the dealership. Again, because it wouldn't fail, they sent it home after 3 days. Uuuggghhh! I'm so frustrated.

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    Reviewed April 1, 2009

    One day, I went out to my car, put the key into the ignition and tried turning the key. It was locked up. I tried everything! I then had to call a freaking tow truck and have them come pick up my car and take it to the nearest Ford dealership. They told me they greased it up, tried everything and it's not budging. They then proceeded to tell me that they need to drill it out because the ignition cylinder is jammed. It is going to cost me $380 to fix. I can't believe there are this many complaints about the ignition in Ford Focuses and there are no recalls.

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    Reviewed April 1, 2009

    One day, I went out to my car, put the key into the ignition and tried turning the key. It was locked up. I tried everything! I then had to call a freaking tow truck and have them come pick up my car and take it to the nearest Ford dealership. They told me they greased it up, tried everything and it's not budging. They then proceeded to tell me that they need to drill it out because the ignition cylinder is jammed. It is going to cost me $380 to fix. I can't believe there are this many complaints about the ignition in Ford Focuses and there are no recalls.

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    Reviewed March 30, 2009

    I'm the 2nd owner of this FORD Focus, I bought it from the 1st owner. The
    ignition has failed to work, 2days ago I did a search on their web sight and nothing came up on a general search or under my vin. However, the WWW is filled with hundreds of blogs and complaints relating to my exact problem. What should I do? It seems as if $300 or better for something that is likely fail in as little as 2 years seems like scam. Please recommend a good course of action. Thank you, Richard E. Miller.
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    Reviewed March 5, 2009

    I have a 2004 Ford Focus with close to 33,000 miles on it. One day the instrument cluster went out, came back on a few days later then finally went out and never came back on. Ford says this is rare but when I google it, it's a huge problem here in the US and especially the UK. Says it's going to cost me close to $700 if I want my original miles put back on a refurbished cluster. I don't know what to do, this is insane, shouldn't there be a recall on something like this??
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    Reviewed March 3, 2009

    I own a 2000 Ford Focus ZX3. I went to leave work yesterday evening when my car would not turn in the ignition. This happened before, approximately four years ago and I had to have the iginition column replaced at that time. I was told at the time that I was carrying too many keys and it was pulling on the igintion. Since then, the only weight has been the car key and keyless entry fob. I can't believe it's the same problem again.
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    Reviewed March 2, 2009

    I'm 18 years old, and I spent a large amount of my money in order to get a decent running car; Ford Focus, however I immediately started having minor ignition problems, and today my ignition failed and I was unable to turn the key to start the vehicle.
    I was stuck in the school parking lot (which is very narrow, so a tow truck wouldn't be able to fit) for several hours. I was unable to come to work (luckily I was able to call-in with no inconvenience) but I am very disappointed that something of this nature could be so easily overlooked by Ford.
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    Reviewed Feb. 24, 2009

    It all started about 3 years ago. The driver's side door latch to my ford focus broke and the door could only be opened on the inside. Then less then a year later the same issue happened to the passenger side door. And again for the third time the rear door latch on the drivers side brook the same way. I only have one door left that's not broken. I checked online and i don't seem to be the only one going through this. So i just wanted to know if there is anything i can do.
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    Reviewed Feb. 20, 2009

    '03 Ford Focus Igniton key locks-up: Get yourself going again by 'rapping' the key with a small hammer 'tap, tap, tap'. I've been doing this for a year now... every time I get in. I just call it 'Ultra Security' from Ford and it's free. (I think I'll send Ford a bill for the small hammer though).
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    Reviewed Feb. 19, 2009

    My 2007 Ford Focus SE has turned out to be a huge headache! I purchased the car brand new. The day I bought the car, I discovered the CD player did not work, so that was replaced. Next, the gear shifter broke, so had that replaced. Then, I discovered trash in the clear coat, so the car was repainted. In August of 2008, the alternator went out. It was covered under warranty. When I got the car back, there was a scraping noise that was intensified when the car was cold. I took it back to the dealership. They kept my car for 2 weeks and replaced the rack n' pinion. When I picked up my car it was STILL making the scraping noise! After about 5 more visits to the dealership, I decided to get a second opinion. The guys at the new dealership found that the heat shield needed to be replaced, and a motor mount was broken. They replaced both of those, and said they were going to replace the struts as well. All this happened in 3 visits. Now my car is making a popping/clunking noise in the front end, when the car accelerates, slows down, or turns. And just today I discovered the fog lamps are not working! I have an appointment Saturday to have the car checked out. Thank goodness it is all still under warranty, but I am at nearly 31k miles...I am scared of what is to come!
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    Reviewed Feb. 17, 2009

    I purchased a used Ford Focus SE 2003 in October 2008. My son went to start his car and could not turn the key. I googled ignition problems and up pops the Ford Focus 2000-2003 with 96 consumer complaints regarding the same issue, yet Ford refuses to acknowledge that there is an issue. We were told that it is up to the consumer to fix the problem yet it has been noted that even when the problem is fixed it can reoccur because it is a design issue.
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    Reviewed Feb. 14, 2009

    I own a 2004 Ford Focus ZX3. When leaving work on 02/12/09 at approx 2:00 pm. I was unable to unlock the ignition on my car. The ignition was locked, the steering wheel was locked and there was no way to turn the key and start my car. I waited 4+ hours for a tow service from Ford Roadside assistance to come and take my car. The first truck they sent pushed my car out of the parking stall and then stated that the car couldnt be towed unless I consented to allowing the driver to drop my drive shaft in order to unlock the steering wheel and straighten the front wheels so that it could be dragged up the back of the flatbed tow truck that they sent. I did not consent. I requested that a second tow truck be sent that had a wheel lift so that it could be towed with just the front end off the ground. At approximately 6:00 pm I finally grew so frustrated that I left without waiting any longer for the tow service. The next day, 02/13/09 I again called Ford Roadside Assistance for a tow. The driver arrived within a reasonable amount of time. He had a truck that included a wheel lift. I asked him if he could tow the car with the wheels locked and he stated that it was not problem. He questioned me as to if the ignition was stuck. Suprised I stated that it was. He told me that he tows several Ford Focus's every week for this exact problem! When the car arrived at the mechanics shop I called them to explain the problem. The mechanic stated that the Ford Focus ZX3 does not even have a drive shaft as it is front wheel drive car, manual transmission. It has a transaxle. After visiting the Consumer Affairs website it became obvious that Ford is aware of this defect. Also, I didnt see anywhere on their website or this one that a recall for this problem has been issued. So, they are enjoying my tax dollars due to the corporate bailout, and I am also paying for the repairs due to the lack of a recall being issued. Very annoying!!!
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    Reviewed Feb. 10, 2009

    We bought a 2003 Ford Focus LX in Feb 2004 with 19,221 miles on it and owned by only 1 person. The car was in excellent condition and still is with only 39,962 miles on it currently. Last spring I heard a noise when I would turn and when I started the car up. I looked under the hood and noticed the power steering fluid was almost empty so I filled it to the max level line. The noise disappeared. A couple of weeks later we changed the brakes both front and back and noticed the rack and pinion leaking fluid. This is not a vehicle that has been through any major wear and tear and this problem should not exist on this vehicle with the low mileage and lack of wear and tear on the vehicle. Ford Motor Company when I spoke to them said the expense of the repair, which two estimates is between 550 and 600 bucks to fix this problem, is my problem since there is no recall or cutomer satisfaction referenced to the vehicle for this particular problem. Ford Motor Company needs to put safety and quality back into their product and should be made to make necessary repairs due to poor quality manufacturing of their vehicles.
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    Reviewed Feb. 1, 2009

    My newly married wife and I bought a 2006 Ford Focus 2 years ago. At first teh car was great, we got all around the city with no problems and did the recommended check ups. Then, the car hit about 35,000 miles and started to stutter everytime I shifted gears or accelerated. I called Ford and they said take it back to the dealer. I called the dealer and they said there was nothing wrong. I have taken the matter into my own hands (thanks to Auto Zone) and will try and troubleshoot the car myself so I don't get ripped off by any of the horrible mechanics in the DC/VA area. If anyone has any advice on how to fix, I would really appreciate it!
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    Reviewed Jan. 30, 2009

    I own a 2003 Ford Focus with 50,747 unabused miles on it and the transmission failed on 1/26/09. I could not get my car to go above 25-30 miles per hour. At first I thought I had knocked it into neutral by accident-but that is hard to do when both hands are on the wheel. So I limped my car into Dewey Ford Dealership in Ankeny,Iowa(515-289-4940, service advisor name is Dale West. After spending $108.00 dollars for nothing Dale West suggested that the valve body be replaced at the cost of >$800. Not trusting in this diagnosis I had my Focus towed to a well trusted transmission garage. They said that the drum broke due to weak cheap parts that the factory used. This was not something I had done. So now I am in the process of having my transmission rebuilt at the tune of >$1900. I did contact Fords Customer Service at 800-392-3673 spoke with a man named William. Of course there is nothing Ford can do since my 2003 Focus is out of warranty and they refused to acknowledge any liability.
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    Reviewed Jan. 29, 2009

    I bought my Focus ZX3 with 20k miles on it. It spent the first 3 months at ford replacing fuel pumps, than at 30k miles the rear wheel bearings went bad. Ford told me they had already replaced them 2 times so I had to pay for them this time. Here I am 2 years later with bad rear wheel bearings again. The thermostat has been replaced 3 times by ford still leaks and now I am going for number 4 at 100k miles. NOW, spark plug exploded out of the motor. Seems Ford has many complaints on this. Threads in the head are bad and the whole motor needs to be taken apart. Also, every hose under the hood has gone bad and everyone of them is special order from ford. FORD STINKS!! I will never buy FORD again! I never had ANY problems with my Nissan's!
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    Reviewed Jan. 27, 2009

    My key will not turn in my 2002 Ford Focus SE. I have been making payments on this car since 2003, and never had a problem, but out of the blue, the key will not turn. After quoting with 2 dealerships and Firestone, the cheapest I am getting out of this is 365.89$ to have it repaired. Looking at stories all over the internet, this is a common problem it appears. Ford is looking for Bailouts, but it appears once again that the american people need it more.
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    Reviewed Jan. 27, 2009

    I have been stranded several times and had to fix the ignition switch several times while I was driving the car while my daughters have been driving the car. I have had to tow the truck several times. It has been expensive on my part. I also purchased this Focus at an authorized dealership. The Focus was used however it still had warranty. The auto was also wrecked and sold to me at an authorized dealership. When I let them know Mr. Boggus told me that how did he know if I had not wrecked the car and to no avail he did'nt even want to take off one car payment. Car also has an exhaust problem
    We constantly have to replace a small piece of a house that causes the car to hesitate and to suddenly turn off. We also have had to replace the motor mounts many times
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    Reviewed Jan. 26, 2009

    I have a 2001 Ford Focus. Prior to getting to 100k I have had to replace the following parts.
    Engine,Transmission, springs, struts, shocks, axles, two rims due to cracking, Ing switch, Rotors, Calipers, Motor mounts, exhaust, Radio, 3 power window controls. This car also belongs to the exterior light of the month club as every month I replace a headlight or taillight. The worst part of this is that fact that I have paid more to keep this car on the road than the car cost. The car looks good but from what I have experianced, 300- 500 is the top trade in value at this point.
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    Reviewed Jan. 25, 2009

    i own a 2008 ford focus, on two different times, while driving at freeway speeds in bay area traffic,the car lost power,after pulling over the car has a ruff idle with no throttle responce,after turning off engine,and waiting for a short time restart,took car to dealer told the same storry,at a cost of a 100 dollars to check out car i was told they could not find anything wrong,i was told it might be a bad throttle body and they could replace it for around 400 dollars, but could not be forsure that would fix the problem,i'm affard to drive on freeway.
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    Reviewed Jan. 24, 2009

    Like most of you, I've had awful problems with my focus. I won't mention the little things that broke immediately because I guess it's too much to ask for the A/C, back windows, heat, ignition (most of the time), radio, lights, even the trunk button to work. So, I'll get to the major problems. Well, first off, almost immediately the engine started sputtering. I called Ford, gave them my VIN and they told me there were recalls out on my vehicle and if I took them to Allan Vigil Ford in Fayetteville, GA, they would be fixed free.

    So, I took it in and even though Ford gave me the name of the place and said it would be free (since they were recalls) and checked my VIN to make sure my car was affected, the dealership wanted $90 to "double check" and make sure there are recalls on my vehicle. Well, I told them to go to hell (literally) fought with them and Ford. Then, miraculously after the big 3 went before Congress, the 90-dollar fee went away and it would be fixed and ready asap. I think they fixed the entire fuel system (pump, tank, evap) and some faulty wires.

    Needless to say, this did not stop the sputtering. So, I tinkered around and found the PCV was just totally clogged with sludge. I changed it and it worked fine, although the sludge in the intake manifold still burned and caused quite a bit of smoke. So, I decided to clean the manifold. It's very easy; as a matter of fact, I didn't even take the whole thing off, just a part. Now this is nowhere near the timing belt, not really near the valve cover, and nowhere near the passenger motor mount. So, I went to start it and pow! All of the above just blew off, literally. So I've got a pretty nice doghouse now, I guess, but it's my fault for buying a Ford. My father is a Ford mechanic and warned me to only buy Japanese cars.

    Needless to say, I hear the Ford acronyms almost daily now. **OwnersRealDumb, DriverReturnsOnFoot, etc., blah, blah....

    Well, that's my Focus story. Never buy a Ford. They just don't have the intel such as Honda or Toyota.

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    Reviewed Jan. 21, 2009

    I've read a lot about the 2003 Ford Focus and the problems it has, and the most common is hesitation or sputtering while accelerating. Well I have the same problem, and I don't want to go through what other people have already done. For example, spending thousands of dollars to be told that there is no problem, or they need a new transmission or engine. I want Ford to get to the bottom of this and diagnose what this common problem is. And they wonder why they can’t get returning customers. I have 57,000 miles and I should have no major problems that can’t be fixed. The car has never been beaten or misused. I am bringing the car in on Saturday and see what they say. I am sure it will be the same runaround as with every other person with the same problem. We need help!

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    Reviewed Jan. 14, 2009

    I own a Ford Focus 2003. I have had to have the radio replaced twice. With under 60,000 miles on the car, Kraphol Ford did replace the radio the second time when my sister carried on the dealership about how unfair it was. I just replaced my ignition and trunk latch at the Kraphol Ford Dealer in Mt. Pleasant, MI for $328. This is just not right. I am a single driver and I do not treat my vehicle rough or out of the norm. The cost has been irritation, inconvenience, worry and money.

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    Reviewed Jan. 8, 2009

    I bought a Focus ZX3 2001. The car has 46000 miles. I already have to replace the ignition system and the fuel pump. The engine light is on every time. It makes a horrible noise at the front of the car when the wheels run. The light bulbs have been replaced twice. I hate this car. I have to spend more money on the car than on my last car (Nissan 240sx). It seems to be that Ford is making a car that is worse than a car that was built by another manufacturer about 20 years ago.

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    Reviewed Jan. 5, 2009

    2008 Ford Focus - I had to replace Pirelli tires on it before 19,000 miles. I take some of the responsibility for not having them rotated, but the dealership where I bought the vehicle didn't even remind me to rotate them when I had the vehicle in for oil changes! After forking over $400 plus for a new set and another $75 for a 4-wheel alignment, the service manager finally admitted to me that the 2008 has alignment problems - not unlike previous year models! Supposedly, Ford fixed this issue. At least they bragged about fixing it! The service manager told me the only solution is watching them carefully, rotating the tires and having alignments done. How convenient that every time I have to have an alignment done, it puts money in their pocket!

    Boy, do I feel stupid. I thought I'd done my homework on this car and now I find out it's basically a lemon. On top of the alignment, I've also had window and door seals replaced on it already. And I've got a mysterious noise they can't seem to replicate. I am furious and I want to know who's going to start taking responsibility for a bad product. The manufacturer? The dealer? It's no wonder car manufacturers are going broke. They deserve to! They make a bad product and don't stand behind it! I want my money back!

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    Reviewed Jan. 3, 2009

    The ignition switch went bad and the key would not work. A common problem, I have found out. I had to tow the car to Hilltop Ford in Richmond, CA for repair.

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    Reviewed Jan. 3, 2009

    I bought a 2006 Ford Focus wagon brand new a few years ago. It immediately made a clunking noise when going over bumps or on a right turn. I took it back to the dealer, Lighthouse Ford in Falmouth, MA and they could not find the problem despite keeping the car for a week. The owner told me that he was losing his shirt over my car. They replaced the struts and bearings and tore apart the steering column. My car was only a few months old with less than 25,000 miles on it. I was not happy about the steering column being tampered with because I feared damage had been done to it.

    The only way my car could be repaired was for the mechanic to take a sway bar off a new Focus in the lot and put it on my car since they did not have the part. So that's what they did and the owner told me he would send me the paperwork. I never got anything and then learned the dealership had gone out of business a month or two later! Now my rear driver's side door will not lock and the power window on the same door does not work. Yesterday, my key became stuck in the ignition and would not return to the lock position so it could not be removed. I realize the ignition problem is all too common on the Focus and I do not have a lot of money to repair all of these malfunctions - too many malfunctions for a car with 54,000 miles on it.

    I called Ford to see why they would not take responsibility for a problem so many Focus owners have and was met with the, "We are not responsible for your problem," speech and no help or reasonable answer of any kind. I pay almost three hundred dollars a month for this car and it has already become an unsafe money pit. As a single mom, I bought this car for reliable transportation and now have nothing but problems. Ford should take responsibility for their dealers' actions and for faulty parts. I loved my Escorts and even my Pinto, but I have lost complete faith in Ford.

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    Reviewed Jan. 2, 2009

    We have a 2002 Ford Focus and on New Year's Eve, we were left stranded at a gas station because the ignition switch wouldn't turn. We tried for a half hour before finally giving up. Thankfully, we were at a gas station connected to a restaurant I used to work at and a guy I knew was getting off work and gave us a ride home. Otherwise, we would have had to walk home (which is only a mile, but it was only about 5 degrees outside). We thought that it was just our car until my husband and his dad drove around looking for an open car place the next day, and a mechanic told him that Ford Focus were notorious for this happening. Ford has apparently not issued a recall, which I think is ridiculous because it is a real problem.

    We have no idea how much it will cost us to get it fixed, and it won't be fixed for about 3 days which leaves us stranded until then. My husband is going to have to walk to and from work in the cold for the next few days, and we have a three month old daughter; so if she needed to go to the doctor, we would basically be screwed. Ford needs to issue a recall and have this taken care of. The ignition switch is being replaced but since there hasn't been a recall, it will be replaced with another Ford Focus switch which will probably eventually develop the same problem.

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    Reviewed Dec. 31, 2008

    I bought a used 2005 Ford Focus ZX4 SES with 25,000 miles on Dec. 1, 2007, I have owned it for just over a year now and currently have about 40,000 miles on it, my transmission is out. I don't know what exactly is wrong with it, the mechanic at the dealership can't tell me until he pulls it out of the car and opens it up, for $500, which I don't have. The transmission is an automatic, it will suddenly downshift all by itself, or it will go into nuetral, or it will not upshift. I was almost hit twice trying to get to safety, once when it went into nuetral when an 18-wheeler was accelerating to speed behind me (I had nowhere to pull over), and once when I pulled onto a road, it went into nuetral, oncoming cars got closer and closer, I was able to get into reverse and back out of the road, I had to drive only in reverse and park somewhere. I have to wonder if I have had some kind of transmission problem the whole time I have owned it, the car is rated for 26-34 mpg, no matter what I do I can't get over 19 mpg, and I am not driving with a heavy foot. The mechanic at the dealership says "typical" transmission repairs cost about $2000 but can be up to $5000. I don't have $2-5,000 and even if I was able to get a loan for that amount I can't afford to pay it back. I barely make my bills as it is. Normally when a transmission goes out it has symptoms, you start noticing it shift harder, you hear noises, it is a gradual process over time, I have never seen one just completely go out. Mine had no symptoms, it shifted fine until that day. My car has been sitting now for 2 months because I can not afford to do anything with it. I have no car. Ford says no factory powertrain warranty was offered on that car that year. Their other models had them, but not the Focus. Sounds fishy right? Why would you offer warrantys on all cars but one? Because you know you can't afford all the repairs it will need. They knowingly sold a defective car. I looked on the internet to see if my car may just be unlucky, but I found many other owners on websites posting the same problem with their transmission, same symptoms, all low miles on their vehicles. I saw their transmissions going out at 20,000, 30,000, 40,000, and 50,000 miles. A transmission should last much longer than that. The Ford rep. I spoke to over the phone said that if I had purchased the car from a certified Ford dealership instead of CarMax that they would've explained my options to me and alerted me to the fact that I had no factory powertrain warranty other than the 36,000 bumper to bumper warranty, which expired shortly after I purchased the car, it expired because I reached the 3 year mark, I had not yet reached 36,000 miles.
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    Reviewed Dec. 29, 2008

    i bought a 2004 ford focus brand new. after 2 weeks, the bumper fell off. 6 months ago, i had an exhaust leak under the hood. last month i could not turn the key in the ignition. had it towed to ford place . the steering column had to be replaced and i was out 600 bucks. they did tell me, this was a common problem for the focus. today it started making a funny loud noise on start up. mechanic said, i needed all the hoses replaced, they were cracking, which will cost a pretty penny. i did contact the main ford place on the internet about this and a lady tried to contact me. everytime i called, her answering machine was on and never did get to talk to her. they left me an e-mail for a survey. did i ever give them one. i have never heard from them again. this should b e a recall, since the ignition switch is a terrible problem
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    Reviewed Dec. 26, 2008

    My Husband and I purchased a 2000 Ford Focus for our 20 year old daughter in October 2008 so she would have a means of getting to school and work. On December 22 2008 she had just picked up a friend and they were driving to go out to lunch when suddenly smoke began pouring out of the engine. They pulled into a parking lot and got out of the car when it suddenly made a boom noise and flames were shooting out.
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    Reviewed Dec. 23, 2008

    We own a 2002 Ford Focus. We've had many things go wrong with it, but it still runs pretty well at 130,000 miles. My main complaint is how the Ford Dealers simply don't care about the problems these cars are having. Both my rear windows no longer work. I don't really care all that much, I only drive the car in the winter months so I just get out the duct tape, windows fixed as far as I'm concerned. Well, the other day, I lost the keys to the car (not Ford's fault). Ford dealer said I had to have the car towed to the dealer so they could make the keys. Well, apparently you can't get just one, we would have to buy two of them. I said whatever, how much for two keys for this piece of junk. $150 bucks? Unreal. Alright whatever, make it happen. Well, a little while later, they call back and say that the keys are working. They open the doors, the trunk, but they won't work in the ignition. They said the keys I had must have been badly worn down... again whatever. Needs a new ignition switch or something like that. How much? $235+ ...makes me wish you would have gotten that bailout money!! Maybe you wouldn't be jerking me around so badly. Anyway, I asked them how much they'd be willing to give me for it and they said it depends on how well it runs!! Good Luck finding that out, the keys don't work!! The story continues... I'll have to let you know how it ends! Ford = Joke!!
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    Reviewed Dec. 19, 2008

    I have a ford focus 2001 LX that I purchased used with 69,000 miles on it. Needless to say i have had very simular problems that the others on the website have had, related to the fuel system. I took my car in on 6/2008 because it started sputtering and just cut out and would not start up and the service center replaced the fuel regulator and said it was fixed. Here I am 4 months latter it is doing the exact same thing and now I have spent about $500 in repairs and it still isn't working. I've replaced the fuel pump, massive air flow sensor, plugs and wires, air filter and fuel line. I've been out of a car for 5 weeks now and it stinks.
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    Reviewed Dec. 16, 2008

    My 77 year old mother drove her 2004 Ford Focus to church and her ignition key would not turn afterwards. I went down to meet the tow truck (flatbed) but because her wheels were locked he couldn't load it without damage to the front end. So he called a regular tow truck and we towed it to our mechanic. The driver said he sees a lot of Ford Focus's with this problem. This was covered by AAA (3 mile tow). But the mechanic could not repair it so he called another truck to tow it to a dealer 25 miles away. That driver also said he sees a lot of Ford's with the problem.
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    Reviewed Dec. 11, 2008

    This is a copy of an email I sent to Ford's PR department two months ago. I have neot received any reply, or even an acknowledgment of receipt.
    Although the vehicle I am going to refer to here is owned by my wife it is, in essence, my son's car as it was bought for his use. We are in the midst of shopping for a car to replace his 2004 Focus ZTS. We are NOT, however, considering buying another Ford product. The reason? Your company's apparent disregard for the safety of Focus owners and their passengers through its refusal to admit to and pay for repairing a defect in this vehicle, one that has been apparent in many model years. I am referring to the ignition switch cylinder, of which one of your dealer's service people admitted to me was a weak point in the vehicle. My sons car was one of many to develop this problem and it cost him $350 to repair. Search for Focus Ignition problems on the internet and your search will return page after page of complaints from Focus owners who have paid a lot of money to fix a problem Ford is aware of, but for which the company refuses to issue a recall. My wife also drives a Focus, and when her lease expires next year the Ford dealers lot is one we will avoid. You also may be interested to know the lease on my Toyota Solara expires next November and there is no chance Ford will get my business then. Add to that my 17 year old daughter, who has expressed interest in a Focus, is now reconsidering her options after seeing what happened to her brothers car and his bank account. Bottom line here? Because of your companys refusal to issue a recall, and pay for replacement of a part known to be defective, you have lost the potential sales of 4 vehicles to members of my family alone! Pay $350 to replace a defective part, or lose thousands of dollars in potential future sales. Which one would you say makes economic sense? No wonder your company is struggling these days.
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    Reviewed Dec. 7, 2008

    I have a ford focus 2001, I brought it about 3 years ago. It was only in good working conditions for the first 3 months. I have replace so many things, bands and the catalyc coverter, the water pump, the alternator, the door handle broke down twice. The master head broke down about 6 months ago and I fix it. Now the master head broke again! I still have 1 year to finish paying the car and the mechanic said tha master head its a factory defect. He said this car has a engine problem the is from the factory defected. It means once I fix it again its going to keep breaking down. I dont know what to do please help.
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    Reviewed Dec. 6, 2008

    i own a 2006 ford focus.purchased a year ago,used, a week ago a small fire broke out where you turn the lights on.
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    Reviewed Dec. 1, 2008

    I am on my second ignition switch as of today. How long until this happens again? I bought my Focus new, and it has 40,000 miles on it now. I haven't had any problems with it until I got off work the other night, got in the car, and couldn't turn the ignition. It was locked up tight. I usually could jiggle it a little, turn the steering wheel as much as I can, and the key will turn. Not this time. I had to call a tow truck and have it towed to the dealership for repair.
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    Reviewed Nov. 28, 2008

    Another issue with my 2000 Ford Focus. This time it is the ignition switch. At 5 am this morning I got in my car and the key would not go all the way in. Nor would the spare iginition key. Had the car towed to the dealership. Just got the call that a tumbler in the ignition switch had snapped -- it will cost almost $400 to have it repaired!
    This car has less that 35,000 miles on it and has had a laundry list of recalls/repairs because of "defective" parts as follows: Date Category Description 10/26/2000 Recall Recall 00S31B - L/R Wheel Bearing 2/1/2001 Recall Recall 00S20 - A Pillar Trim 2/1/2001 Recall Recall 00S30 - Speed Control Cable 1/10/2003 Warrenty Repair Alarm System 3/1/2003 Recall 02S42 - Battery Cable Routing 3/1/2003 Recall 01B85 - Jit Wheel Ret RR 1/1/2004 Safety Improvement Program Contamination of Fuel Pump Filters. Replacement of Fuel Pump 11/1/2004 Customer Satisfaction Program Customer Satisfaction Program 03M02 - Front Coil Rings Inadequate Corrosion Protection 1/28/2005 Repair Replace Burned Out Bulb 1/28/2005 Recall Perfored Recall 03N01 - Replaced Fuel Pump with Updated Part. 1/28/2006 Repair Replace Leaking Valve Cover Gasket 304.56 1/28/2006 Repair Replace Front Brake 318.87 4/15/2006 Repair Defective Front Window Regulator 12/11/2007 Breakdown Fuel Pump Failure/Replacement. Car Towed. No advanced warning of any problem. 10/8/2008 Breakdown Battery Cables
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    Reviewed Nov. 19, 2008

    I bought my 2002 Ford Focus 3 years ago used, and it had about 30 thousand miles on it. The first year and a half were ok, but in the last year we have had to replace, bearings, 2 rotors, both drive axles, a caliper mount, both EGR sensors, a TPI sensor, and O2 sensor,and the front motor mount has broken 3 times!!! The car now has about 80 thousand miles, on it, and I do have not been hard on this car in any way. I am scared to go anywhere besides work because I do not know what is going to fall apart next!
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    Reviewed Nov. 13, 2008

    I got into my 2003 Ford Focus last Sunday and the key wouldn't turn for anything. We tried all the tricks we read on the internet to no avail. It won't turn!
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    Reviewed Nov. 12, 2008

    I bought a 2002 Ford focus from a hyundai dealership in March 2008. At the time of purchase it had 46375 miles on it. In October 2008, seven months after purchase, the engine went out at about 62000 miles. Before this I had done several normal repairs includig alignment, two oil changes and four new tires. Firestone, the car mechanic place I took the car to got a brand new engine from ford and was replacing it for me costing me some five thousand dollars. When testing this new engine that Ford had sent they only got about three miles before the engine went out again. When they contacted Ford about a faulty engine Ford refused to remberse them any cost for labor. Because of this I have been with out a car or reliable means of transportation for almost a month causing me a great deal of stress, not to mention needing to come up with five thousand dollars to get my car back when the engine should have been good for several thousand more miles.
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    Reviewed Nov. 12, 2008

    Well once again I spent at least 30 min waiting on my 2003 Ford Focus to start again. I have placed my car twice within the last 6months for the same problem. I was told I needed a tune up, oil change, battery cables etc and nothing has corrected the problem. My car sputter, skips and can barely accelerate going up very small inclines. If I turn if off more than twice, it is not going to start again. My temperature gauge does not register as being hot, but it still will not start. I have to plan my trips knowing that if I make more than two stops most likely it will not start again. I have been told my fuel pump, thermostat, battery is just fine so what is causing me the problem? So far I am out of 600 bucks and still having the same issues after taking it to two different auto mechanics. Is there a defect?
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    Reviewed Nov. 10, 2008

    2 Ignition switch put on my ford focus in less than 6 months
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    Reviewed Nov. 8, 2008

    I too had read about the ignition lock and had been waiting for it to strike. Well it did today about 60 miles from home. The key would not turn and the steering wheel was locked. We called 2 different Ford dealers and they told us to turn the wheel as hard as we could and turn the key at the same time....after 15 minutes of trying...NOTHING! So we shook the car, pushed it back and forth, hit it, you name it. Luckily we were able to get the car in nuetral by pushing a button on the center console. Never the less, nothing, but luckily our parents were able to come tow us!!!! Thank the Lord. 60 miles would be a hefty tow bill.
    So anyways... we got the car home and I did some digging on the problem (on this site) I caught the thing about tapping the key and turning....so...I got my meat mallet (you know in the kitchen) and went out to the car, and as silly as it felt I tapped the key while I turned...and wa-la! it was moving. Now, I took the key out and tried again..and again it was stuck...so i tapped again and it worked. I did this 3 times, and it worked all three times...so...for a temporary solution all you need is a meat mallet. That isn't absurd or anything.....right?
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    Reviewed Nov. 7, 2008

    2000 Ford Focus Wagon. A number of concerns., and these are not necessarily in priority. 1st. Often when I first turn the key (when it wants to turn, but we will discuss that later), all my gauges will go far right, sit there, then return to normal. 2nd. I have a bad humming/vibration in the car when I first start it up, especially if it is cold, goes away after you drive it for a little, seems like possibly a motor mount problem. 3rd. Brakes screak like crazy. 4th., Had to return her for the fuel pump recall. 5th. As many of you know, the key will get stuck, or won't even go into the ingnition. This can be a costly repair, so now I just leave the key in the ingnition (make sure your insurance is paid up, and maybe you will get lucky). I actually liked the car, but not really pleased with the problems, and more so that Ford just ignores them, even with them being so many. Not satifies with Ford.
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    Reviewed Nov. 7, 2008

    March of 2008 I bought my 2007 Ford Focus SES 4door hatchback from Korum Ford, in Puyallup, WA as a Certified Pre-owned car. When it was new in 2007 it was a lease vehicle. When I got it towards the end of March 2008 it had 12,700 miles on it. It is now the begininng of November 2008 and it's around 33,000 miles. That's about 20,000 miles in 8 months!! I drive about 1,400 miles a month just going to and from work, about 33 miles one way. I looooove mountain biking. I always keep my bike with me during the summer! Many trips the summer of 2008 out exploring the Pacific Northwest. I also work a lot of overtime and have put several thousand on my car that way too. Most my of my daily commute to work is freeway & highway here in Western Washington State. Maybe the temperate climate plus easy highway miles are better for the car.
    One very minor problem that has been intermittent is a small popping/clicking noise. It had been happening for awhile and I finally took the car back to the dealership and a tech heard the noise but because it was so miniscule were not able to diagnose on the spot and I didn't have time to leave my car that day. a few days later it quit and hasn't started again. So now they can't diagnose the problem because it's not making noise. The best way I can descibe the sound is like the pop or click when a jar is opened and the seal is broken and the little button on the lid pops up. Will need new tires and wipers before Winter of '08. These are the orginal factory tires. After 20,000+ miles new tires and wipers are expected.
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    Reviewed Nov. 4, 2008

    I too have had nothing but problems with my focus. I loved the contour that Ford quit making.. I had my ignition lock up twice and had to wait for my husband to come and get me so we could get home. He had to call Ford to find out what to do.. I work an hour from home so that was a long wait and trip and we finally had our mechanic bypass it for 35.00.. My cd player wouldn't spit my cd out for 2 weeks right after I got the car and not it doesn't work. I had to replace the thermostat housing recently and now my car is overheating.. I will never buy another focus. It is the worse car i have had with ford. And the ignition doing that is ridiculous and I agree it should have been recalled.
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    Reviewed Nov. 2, 2008

    Just a word of advice for all you Ford Focus Ignition problem people. I had the same issue with my Ford. I couldn't get the key or steering wheel to turn. I had the car towed to my mechanic (2000 LX). He showed me the release button in the middle console for the steering and ignition. You pop out the gray/black little cover and use a screw driver or barrette to push the button down. At that point you can turn your car on and switch the car to the mode you want. I did this for a week and then the car went back to working just like normal.
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    Reviewed Nov. 1, 2008

    I went to get in my car, and the key would not turn in the ignition. I have a Ford Focus 2004 Station Wagon. After calling a tow truck, I tried one last time and jiggled the key and finally got it to turn. I then drove it home, parked, took the key out of the ignition, put it back in ....and it would not turn.
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    Reviewed Nov. 1, 2008

    My husband and I purchased a 2008 Ford Focus. Within a month we notice a clunking sound fron the right rear (passenger) side of the car. I happens when you go over a dip in the road, somewhat hard. I have taken it to the dealer's service department three times and on the thrid time told me that they could not hear any noise. We now have this new car with a clunking sound. Now our brakes are sqeaking and service told me that it was normal until the car warms up. My problem is that when the noise starts my car is already warmed up. This is the worse car that I have ever purchased. I have read of two other people who have the same problem as me and I am looking for others and they can contact me thru my email.
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    Ford Focus Company Information

    Company Name:
    Ford Focus
    Website:
    www.ford.com