Off Lease Only Reviews

Dear Jocelyn C,

Thank you so much for your repeat business!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience was so positive

We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want our customers to be happy and satisfied and we are glad that you always find the right car at the right price.

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car.

We look forward to working with you for years to come.

On behalf of the owners - Mark and Eileen Fischer

Dear Alex,

We care about your concerns and understand your frustration. We’re glad to hear that a member of our tag and title team was able to reach you, and resolve the issue with your tag.

If any questions or concerns should come up, please don’t hesitate to reach out to our Customer Service Team directly, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. We’re here to help!

We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Miami location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings, and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Mr. Walton,

I am not sure if you were viewing our vehicles on our website? We actually offer a free Carfax for every vehicle in stock. Also, while not required by Florida Law, we proactively disclose if a vehicle has been in a prior accident if we are notified at Auction.

Sometimes you will see that we have had a previous accident disclosure even if the Carfax shows no accident. We even go one step further on those cars we disclose as previous accident. We have an additional link to a third party inspection report. These inspection reports shows the prior repairs to the vehicle, including pictures. As far as we know, we are the only dealer in the industry to take this extra step. We try to provide as many tools, right on our website, as possible to allow our customers to make an informed purchase, even before they reach out to us.

We apologize if there was some confusion with our salesperson, he may have thought you had already viewed the vehicles on our website before moving forward. We do encourage our customers to have their own inspections done for their own peace of mind. We have nothing to hide. Our Broward General Manager, Teresa, will be reaching out to you shortly, if she hasn’t already, to see if there is anything further we can do to help you. In the event that she is unable to reach you, please contact her, toll free, at 1-833-794-5316. You can also reach us at customerservice@offleaseonly.com.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Andy,

I can understand your frustration. In fact, you have brought up an issue that we are currently working on. We want our customers to communicate with us in the method they are most comfortable with. Every car we have for sale is listed on our website, www.offleaseonly.com. Each car on our website includes a free Carfax which is linked directly on that car’s home page. Additionally, we are rolling out linked auto check reports for all our cars, but right now only some are linked, if you do not see the Auto Check we can send it to you. Lastly, if we see that a Vehicle has had an auction announcement, even if it doesn’t show up on the Carfax or Auto check, we include an additional report from a third-party company called True Frame. These reports show you the structural and cosmetic integrity of the vehicle. Unlike other Dealers in the industry we are upfront and transparent and provide tools, so our customers can easily do their research from home. I will have Bob Harris our Corporate General Manager will be reaching out to you shortly, so we can answer any additional questions you may have. We look forward to earning your business.

Best Wishes,

Ejola Cook, V.P.

On behalf of the owners – Mark and Eileen Fischer

Dear Walter H,

Thank you so much for your repeat business!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience with Ted was so positive

We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want our customers to be happy and satisfied and we are glad that you always find the right car at the right price.

The owners began this company with their customers in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car.

We look forward to working with you for years to come.

On behalf of the owners - Mark and Eileen Fischer

Dear Arnold,

First and foremost, we want you to know that we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We appreciate you bringing this matter to our attention. Our Customer Service Team should have reached out to you by now, and the matter should have been resolved by now. If, for any reason, it hasn’t been, please contact them using our toll-free number. You can also reach us via email. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

Enjoy your new rides, and we hope to see you for the next one!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Charity,

First and foremost, we want you to know that we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Miami location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We’re disappointed to hear that you’ve encountered a delay with the shipping of your vehicle. We are aware, and glad to know that our management team is involved and is working on the situation on your behalf. We hope to have it resolved soon.

If you have any questions or concerns in the meantime, please don’t hesitate to reach out to our Customer Service Team, toll free. You can also reach us via email. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to assisting you, in any way we can.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Lauren Marie R,

On behalf of your friends at Off Lease Only in North Lauderdale, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our team.

We will be sharing your feedback among our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

On behalf of the owners – Mark and Eileen Fischer

Dear L Holz,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With nearly a thousand employees now we rely on your feedback for quality control.

We’re glad to hear that you enjoyed your experience with your salesperson.

It’s unfortunate that your experience with the trade appraiser wasn’t the same. This is something that we would like to discuss with you further. All reviews are shared with the owner and our Customer Service Team in an effort to improve the overall customer experience moving forward. Please reach out to our Customer Service Team, toll free, at 1-833-794-5316. You can also reach us at customerservice@offleaseonly.com. We would like to make sure that this type of incident does not repeat itself.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We hope to be speaking with you soon and addressing your concerns.

We wish you the best with your new jeep!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Tim,

We take concerns like yours very seriously. While we are not the third-party service provider, we want to make sure our customers are taken care of. As you know we opened a full investigation into your claims. We discovered during our inquiry, that the timeline you have published in your reviews does not line up with the claims, and repairs done to your vehicle.

From what we can see you purchased this vehicle from Off Lease Only in September of 2014, and at the time the vehicle only had 23,167 miles on it. Then on April 2, 2018, over three years later, the vehicle was towed into the repair shop to check for a coolant leak and to check suspension noise. At the time you brought the vehicle was checked in it had 72,181 miles on the odometer, not 45,000 miles as you claim. From our calculation as April of 2018 you had already driven over 49,000 miles in the vehicle.

The repair shop determined that the vehicle’s coolant leak was because the coolant pipe had split and was leaking from the seam. There was never a claim made to replace the water pump. While there is a reference to the water pump in the notes, it was simply because there was some play in the bearing. All the repairs during that service were covered and paid for by your Service Contract. It appears you took possession of the vehicle on or about April 6, 2018.

Then contrary to your review, and of importance, your vehicle’s water pump did not fail on April 7, 2018 as you allege. In fact, you drove the vehicle for an additional 2,000 miles, over the course of two months before your water pump allegedly failed. It was on June 5, 2018, that a new claim was filed on the vehicle. At the time the mileage reading was 74,203 miles on the vehicle. The issue reported at the time was vehicle had stopped running, and the shop reported that the fuel line melted, the plastic fittings were melted, and the Coolant level was on empty.

To date no claim has been denied on either your water pump, or your current engine issue. On June 6, 2018, your service contract advisor spoke with the repair shop and stated that there was coverage for the water pump, seals/gaskets, Coolant and labor. A tear down letter was faxed to the repair facility. The service contact provider than called the shop on June 14, 2018 and were told that you did not authorize the tear down of the engine. The Advisor again called on June 28, 2018, July 6, 2018, and July 12, 2018 for updates from the shop and left messages. The Repair shop never responded at which point the claim was closed.

Additionally, it seems the low coolant warning light would have illuminated at the time your vehicle hit low coolant and would have warned of an impending issue, but it appears the vehicle continued to be driven after the warning light came on.

Based on our investigation of the service and claims records for your vehicle do not align with your review. Nevertheless, despite the fact that you are actually disputing an issue related to a third-party service provider on a vehicle you purchased “As Is” from Off Lease Only over three years ago, we would still like to help you, if we reasonably can. Our Customer Service team has reached out to you, but we have had no response. If we can help you find a resolution to get your car fixed, we are happy to help you.

Respectfully,

Vice President, CAO, General Counsel

Dear Robert,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Miami location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

Unfortunately, it sounds like you did not receive the level of service the owners started this company to provide. All reviews are shared with the owner and our Customer Service Team in an effort to improve the overall customer experience moving forward. We are currently investigating each referenced matter, and will be reaching out to you, shortly, to further discuss them with you, on a more personal level. In the event that we are unable to reach you, please contact our Customer Service Team. We’re here to help, and hope to have the opportunity to turn your experience around.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Charles,

We really appreciate you taking the time to reach out and share your comments and feelings.

Thank you for bringing this matter to our attention. This is something that we have been working with Cars.com on, and we are awaiting their changes so that the locations are more clear.

Any fee involved with a purchase is clearly stated in all of our advertising, as well as on our website.

It is true that we sell cars that have been in previous accidents. We offer a complimentary Carfax on every vehicle we sell. The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents, and sell them at full price. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's Carfax report, and customers are surprised to find that we even disclose previous accidents even when they're not reported on Carfax.

Our vehicles are purchased from the same auto manufacturers’ auctions that all dealers purchase their vehicles from. For added peace of mind, we invite our customers to take any vehicle of their choice to a third party mechanic for evaluation (prior to purchasing). EXTENDED SERVICE AGREEMENTS are available up to 10 years and/or unlimited miles from your date of purchase. We currently have over a thousand vehicles in our inventory without previous accidents, which is significantly more than most other dealers offer in their entire used car inventory.

Our Customer Service Team will be reaching out to you, shortly, if they haven’t already, to discuss these matters with you.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We hope to be speaking with you soon and addressing your concerns.

On behalf of the owners – Mark and Eileen Fischer

Dear Mark,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With nearly a thousand employees now we rely on your feedback for quality control.

We’re disappointed to hear that you clearly did not get the level of service the owners started this company to provide. Someone should have reached out to you with the status of the car, although that can be more difficult than what it might seem.

Vehicles sell so quickly here. We realize it might sound like a sales pitch, but it’s so true. When you’re saving people thousands on the purchase of their car, they really do sell fast. We typically sell over 4,000 vehicles each month. We have nearly two-hundred salespeople selling cars out of the same inventory, at the same time. A salesperson may not be aware that another salesperson is in the process of selling the car he’s showing to his customer. Often we’ll have two sets of customers interested in the same vehicle at the same time, and it literally becomes a race as to who completes the process first. We have customers who have called at night, just when we’re closing, to see if a specific vehicle is still available, then they arrive at opening the following morning.

You can fill out as many as you like. We have more than 1,000 new vehicles arriving in our inventory every week. As soon as you’re notified that one has arrived, please get the stock number and give us a call. Don’t give up!

In any event, we are looking into this matter to determine exactly what happened. Our Customer Service Team will be reaching out to you, shortly, if they haven’t already, to personally discuss these issues with you. In the event that they are unable to reach you, please contact them, toll free, at 1-833-794-5316. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Nancy,

We’re so sorry for the delayed response, but just now became aware of your review. We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location.

Unfortunately, it sounds like you did not receive the level of service the owners started this company to provide. We don’t have a phone number for you anywhere in our records, so we’re not able to reach out to you. We would still like the opportunity to turn your experience around. You may have already found a car by now. If not, we hope you’ll give us a chance to turn your experience around.

We do have a few Mercedes CLA’s currently in our inventory, with a few in our North Lauderdale location. Please reach out to our Customer Service Team, toll free so we can give you the immediate attention and assistance that you deserve. You can also reach us via email. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We hope to be hearing from you soon, and assisting you in every way we can.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Kassidy Blazier,

Thank you so much for taking the time to write a review and rate your experience with Off Lease Only! We really appreciate the feedback! We hope you felt like part of the family during your visit.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

We look forward to hearing from you again.

On behalf of the owners - Mark and Eileen Fischer

Dear Rodney,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We are deeply concerned that you haven’t received your registration yet, and even more so that you haven’t received correct information whenever you’ve inquired about it. That is unacceptable. As an Out of State customer, you’re very important to us, and we want to provide you with the level of service the owners started this company to provide. Our Customer Service Team will be reaching out to you shortly, if they haven’t already, to give you the immediate attention that you need. In the event that they are unable to reach you, please contact them, toll free. You can also reach us via email. We’re here to help, and to hopefully turn your experience around.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you and assisting you in every way we can.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Ana,

It sounds like you initially did not receive the level of service the owners starated this company to provide. You should have received immediate call backs, and, unfortunately, there can sometimes be delays where paperwork is involved, especially when you're processing over 4,000 transactions a month, and each transaction involves a myriad of documents, but we're pleased to know that your issue was resolved.

Should you have any questions or concerns that arise, please don't hesitate to reach out to our Customer Service Team, toll free. You can also reach us via email. We're always happy to help!

Respectfully,

On behalf of the owners - Mark and Eileen Fischer

Dear Alex,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We’re disappointed to hear that you have been having issues with your vehicle. Our Customer Service Manager, John, will be reaching out to you shortly, if he hasn’t already, to discuss this matter with you. In the event that he is unable to reach you, please contact him. You can also reach us via email. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Wilfredo,

We’re glad to hear that our management team was able to resolve your issue.

Should you have any other questions or concerns, please don’t hesitate to reach out to our Customer Service Team via phone or email. We’re always happy to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

Enjoy your new ride, and we hope to see you for the next one!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Bob,

First and foremost, we want you to know that we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with Off Lease Only. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

All reviews are shared with the owner and our Customer Service Team in an effort to improve the overall customer experience moving forward. If this is still an issue, we would like the opportunity to rectify the situation. It sounds like you clearly did not receive the level of service the owners started this company to provide. We were unable to locate your information anywhere in our system. Please reach out to our Customer Service Team via phone or email. We’re here to help, and to turn your experience around.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to hearing from you soon, and giving you the immediate attention you deserve.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Kenneth,

It sounds like you did not receive the level of service that we expect every customer to have. We offer a complimentary Carfax for every vehicle we sell, which gives an estimate as to when the warranty will expire. Our customers are also free to reach out to the manufacturer to confirm the exact expiration time for the warranty. For added peace of mind, we also encourage every customer to take their vehicle of choice for a third party inspection. We have a process in place created to provide the highest level of service available in the industry.

We are working on a solution that will hopefully provide a more satisfactory experience for you. If you have any questions or concerns, please don’t hesitate to reach out to our Customer Service Team, toll free, at 1-833-794-5316. You can also reach us at customerservice@offleaseonly. We’re here to help!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Carletha,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Ft. Lauderdale location. With nearly a thousand employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. All reviews are shared with the owner and our Customer Service Team in an effort to improve the overall customer experience moving forward. We would like the opportunity to rectify the situation. Our General Sales Manager, Alan, has been trying to reach you to discuss this matter with you further. In the event that he has not been able to reach you, please contact him. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear James,

First and foremost, we want you to know that we value you as a customer and appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our North Lauderdale location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

If you should happen to have any lingering questions or concerns, please don't hesitate to contact our Customer Service Team. We’re here to help!

We don’t actually provide the 3rd party inspections. That is something that we always encourage our customers to do, especially since they are buying a used vehicle. It sounds like there may have been a misunderstanding of some sort there, but we're glad everything was straightened out.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

Enjoy your new ride, and we hope to see you for the next one.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Elvita,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location.

We’re really sorry to hear that you did not receive the level of service the owners started this company to provide. Our Customer Service Manager, Erodita, should be reaching out to you shortly, if she hasn’t already, to further discuss this matter with you, in detail, on a more personal level. All reviews are shared with the owner and our Customer Service Team in an effort to improve the overall customer experience moving forward. We would like the opportunity to rectify the situation, and turn your experience around. We’re here to help!

Our owners, Mark and Eileen, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen

Dear Mark,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With nearly a thousand employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Thank you for bringing this matter to our attention. All reviews are shared with the owner and our Customer Service Team in an effort to improve the overall customer experience moving forward. Our Palm Beach Management team will be reaching out to you shortly, to further discuss these matters with you, on a more personal level. We would like the opportunity to rectify the situation and turn your experience around. In the event that Our Assistant General Sales Manager, Andy, is unable to reach you, please contact him, toll free, at 1-833-794-5316. You can also reach us at customerservice@offleaseonly.com. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you and giving you the immediate attention you deserve, and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear DJ Thomas,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location.

We have tried to reach by both phone and email, but neither the phone number, nor the email address provided are working. Please reach out to our Customer Service Team, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We’re happy to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Hope to be speaking with you soon and assisting you in every way we can.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Ken,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With nearly a thousand employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide.

Our vehicles do sell quickly, but you shouldn’t have been told it couldn’t be sold that night when apparently, it could be. Why, exactly, were you told that you couldn’t purchase it that night? We would like more information as to what was said and what took place.

All reviews are shared with the owner and our Customer Service Team in an effort to improve the overall customer experience moving forward. Our Customer Service Manager, John, will be reaching out to you shortly, if he hasn’t already, to address these concerns with you, on a more personal level. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and assisting you in any way we can.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Ted,

We do apologize for the disconnect with communications. On that particular day we were having issues with our phone system, which is why the call dropped. It was not done deliberately. We receive over 3,000 emails each month, with less than 2% being negative. Our goal is for our customers to experience world class customer service, and be 100% completely satisfied. Unfortunately, due to the breakdown of our communication system, you did not get the experience that the owners started this company to provide. We are glad to hear that Ray, our General Manager, was able to reach you and personally extend our apologies and offer any assistance needed.

Should you have any questions or concerns in the meantime, please don’t hesitate to reach out to our Customer Service Team, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We’re here to help!

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We're proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We’re here for you if you need us!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Neil H,

Thank you so much for your Off Lease Only review! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only! We wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Kayann

On behalf of the owners – Mark and Eileen Fischer

Dear Kevin E,

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like our team delivered.

Thank you for sharing this awesome review about our dealership. It's also great to know that your positive experience with Santi has earned us your high recommendation. We couldn't be happier. Our satisfied customers continue to be our best advertisement.

Thank you for choosing Off Lease Only . We wish you many happy miles in your new ride and we look forward to serving you for years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Carlos U,

Thank you so much for your Off Lease Only review! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only! We wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Kayann

On behalf of the owners – Mark and Eileen Fischer

Dear Laura V,

Thank you so much for your Off Lease Only review! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only! We wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Kayann

On behalf of the owners – Mark and Eileen Fischer

Dear Shania W,

Thank you SO much for your business and for the kind Off Lease Only review. Your feedback is highly appreciated and is right on point with our main objective, excellent customer service! It's great to hear that your purchase experience with Gloria was so outstanding! We hope that you felt like part of the family during your visit.

It's also encouraging to know that your positive experience has earned us a loyal customer. We couldn't ask for nicer feedback. Our satisfied customers continue to be our best advertisement. Thank you for choosing Off Lease Only.

We look forward to serving you for years to come.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Siraj,

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like our team delivered. Thank you for sharing this awesome review about our dealership.

It's also great to know that your positive experience has earned us your high recommendation. We couldn't be happier. Our satisfied customers continue to be our best advertisement.

Thank you for choosing Off Lease Only. We wish you many happy miles in your new ride and we look forward to serving you for years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like our team delivered. Thank you for sharing this awesome review about our dealership. It's also great to know that your positive experience has earned us your high recommendation. We couldn't be happier. Our satisfied customers continue to be our best advertisement.

Thank you for choosing Off Lease Only. We wish you many happy miles in your new ride and we look forward to serving you for years to come!

On behalf of the owners – Mark and Eileen Fischer

Dear Mohammed,

Your business means a lot to us. Thank you for choosing Off Lease Only! We wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Kayann

On behalf of the owners – Mark and Eileen Fischer

Dear John H,

On behalf of your friends at Off Lease Only, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our staff.

We will be sharing your feedback among our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Robyn F,

Thank you so much for your repeat business!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience was so positive. We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want our customers to be happy and satisfied and we are glad that you always find the right car at the right price.

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Jeff,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We understand the process to buy a car can be slow, and the wait can be frustrating. It is a major purchase and not something to rush through. Financing can sometimes take a while. We are powered by several of the nation’s strongest lenders, and our finance team is committed to finding you the best rate and terms available. Often, it takes a while for the call with the best rate and terms to come through. According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. We’re always working on improving the process, without compromising efficiency and the end result. We’re always open to any suggestions for improvement.

We’re sorry to hear that you did not get the level of service the owners started this company to provide when it came to the detailing of your car. There's really no excuse for it to be dirty when it was delivered to you. We're glad to know that our Customer Service Manager, John, was able to reach you and resolve your issues.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We’re proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to helping you, in any way we can, to enjoy your new car.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Martie,

Thank you so much for taking the time to write a review and rate your experience with Off Lease Only! We really appreciate the feedback! We hope you felt like part of the family during your visit.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now.

The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

We look forward to hearing from you again.

Sincerely,

Your Off Lease Only Customer Care Team – Kayann

On behalf of the owners - Mark and Eileen Fischer

Dear Keila M,

We wish you safe travels in your new ride and look forward to seeing you again soon!

On behalf of the owners – Mark and Eileen Fischer

Dear Michael K,

Thank you so much for your Off Lease Only review! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only! We wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Kayann

On behalf of the owners – Mark and Eileen Fischer

Dear Dreama,

We are trying to help you in any way that we reasonably can. Our staff have called you, but you are not returning our calls. We take accusations like yours very seriously and have now done a complete investigation into your allegations.

It appears that your complaint on this forum, is slightly different from the one you brought through the BBB which was closed by the BBB because you are not our customer and the sale of this vehicle was three years ago. We are not sure if your intent at this point is to simply defame us, as we have provided you with documents and other items which refute your allegations.

While you are not our customer, and not the one who signed the paperwork, we have since provided you with all the documents signed during the sales transaction indicating that this vehicle was disclosed as having a previous accident, both in the advertising and the purchase paperwork. On November of 2015. Mr. Wegzyn purchased the vehicle knowing it had been in a prior accident and was provided the opportunity to have it inspected prior to the sale. Based on the Carfax at the time of purchase it disclosed that the vehicle was apparently in a rear-end collision.

Please understand that in Florida the law does not require a Dealer to proactively disclose if a vehicle has been in a prior accident, but Off Lease chooses to do so to be transparent with its Customers.

The main issue here is actually the maintenance of the vehicle. The vehicle’s history on the Carfax shows that the vehicle has been driven extensively since the sale. On November 15, 2015, when Mr. Wegzyn purchased the vehicle, it only had 32,822 miles on it. The vehicle now appears to have more than 85,999 miles on it, a difference of more than 53,177 miles. Additionally, based on the Carfax, it appears that during the past 3 years the vehicle has only had a single oil change. This type of BMW requires regular maintenance service every 15 thousand miles. If not, issues such as the one you are currently experiencing could happen. During your BBB complaint we asked for your records, and while you now claim you have them, you have never actually provided us with any documentation related to the underlying maintenance.

It seems that the engine failure is due to lack of maintenance and not the result of the prior rear end accident. While we have no legal obligation to assist, we are still willing to help, if we reasonably can. We have offered to buy the car back from you for a value as if the engine was not damaged, but you have refused. Perhaps we can assist you in some way to replace the engine, but without more communication from you, there is nothing more we can do. We will be happy to have the vehicle towed back to you, at our expense if you prefer.

Ejola Cook Chief Legal Officer, General Counsel

Dear Jason V,

Thank you SO much for your business and for the kind Off Lease Only review. Your feedback is highly appreciated and is right on point with our main objective, excellent customer service! It's great to hear that your purchase experience with ours staff was so outstanding! We hope that you felt like part of the family during your visit.

It's also encouraging to know that your positive experience has earned us a loyal customer. We couldn't ask for nicer feedback. Our satisfied customers continue to be our best advertisement. Thank you for choosing Off Lease Only.

We look forward to serving you for years to come.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Detrick,

We are happy to hear that your sales person and Off Lease Only was able to help you find and purchase the right vehicle. Thanks also for the 4-star rating and for recommending us to others.

We wish you safe travels in your new ride and look forward to seeing you again soon!

On behalf of the owners – Mark and Eileen Fischer

On behalf of the owners - Mark and Eileen Fischer

Thank you so much for taking the time to write a review and rate your experience with Off Lease Only! We really appreciate the feedback! We hope you felt like part of the family during your visit.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

We look forward to hearing from you again.

Sincerely,

Your Off Lease Only Customer Care Team – Kayann

On behalf of the owners - Mark and Eileen Fischer

Dear Benedicta S,

On behalf of the owners – Mark and Eileen Fischer

Dear Frank N,

We are happy to hear that we were able to help you find and purchase the right vehicle. Thanks also for the 5-star rating and for recommending us to others.

We wish you safe travels in your new ride and look forward to seeing you again soon!

On behalf of the owners – Mark and Eileen Fischer

Dear Michael,

We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new ride!. We look forward to working with you for many years to come.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Shannon,

First and foremost, we hope your daughter is doing well and we thank you for your business. We’re glad that you were able to purchase a replacement car for your daughter. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that your daughter enjoys the Kia Sportage. We look forward to working with you and your family for many years to come.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Johnny L,

We are happy to hear that we were able to help you find and purchase the right vehicle. Thanks also for the 5-star rating and for recommending us to others.

We wish you safe travels in your new ride and look forward to seeing you again soon!

On behalf of the owners – Mark and Eileen Fischer

Dear Shaundell,

Thank you for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback.

We’re thrilled to hear that your car buying experience with our staff was so pleasant, and we hope you felt like part of the family during your visit to our location.

Thank you for your business and for choosing Off Lease Only as your used car destination! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!

On behalf of the owners – Mark and Eileen Fischer

Thank you so much for your Off Lease Only review!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience with us was so positive.

We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want our customers to be happy and satisfied, and we are glad that you found the right car at the right price.

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Joseph,

First and foremost, thank you for your business! It’s great to know that your brother recommended our dealership to you. We appreciate you choosing Off Lease Only as we recognize that you had many different dealers to choose from, especially being from Out of State.

On behalf of the owners – Mark and Eileen Fischer

Dear Stefanie,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with us was so positive.

We appreciate your business and, we wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Reggie W,

Thank you SO much for your business and for the kind Off Lease Only review. Your feedback is highly appreciated and is right on point with our main objective, excellent customer service! It's great to hear that your purchase experience with our staff was so outstanding! We hope that you felt like part of the family during your visit.

It's also encouraging to know that you and your family's positive experience has earned us loyal customers. We couldn't ask for nicer feedback. Our satisfied customers continue to be our best advertisement. Thank you for choosing Off Lease Only.

We look forward to serving you for years to come.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Uvaldo,

Thank you so much for your Off Lease Only review!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience with us was so positive.

We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want our customers to be happy and satisfied, and we are glad that you found the right car at the right price.

On behalf of Off Lease Only, we look forward to working with you for years to come.

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Thank you for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback.

We’re thrilled to hear that your car buying experience with us was so pleasant, and we hope you felt like part of the family during your visit to our location.

On behalf of the owners – Mark and Eileen Fischer

Dear Karl,

Thank you SO much for your 5-star review! We appreciate your taking the time to write such a kind review about your Off Lease Only experience. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re glad to hear that Major and our team quickly assisted you with any questions you had, and we hope you felt like part of the family during your visit to our location.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

On behalf of your friends here at Off Lease Only, we look forward to seeing you again soon!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Chad,

First and foremost, thank you for your business. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from. We’re glad that you enjoyed your experience with our staff, and we hope you felt like one of the family during your visit.

The owners started this business with 2 cars and their life savings and have grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience.

On behalf of the owners – Mark and Eileen Fischer

Dear Kelsie,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

Glad to know that you were pleased with your salesperson, George, and hope you felt like part of the family during your visit.

We’re sorry to hear that no one showed you how you would be making your payments, before you left. This is something that we will be addressing, on your behalf. Our Customer Service Manager, John, will be reaching out to you soon, if he hasn’t already, to discuss this further with you, and to see if you have any further questions or concerns. We’re happy to know that you were able to reach someone and get some assistance with your payment process. In the event that John is unable to reach you, please reach out to him, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com anytime. We want you to be 100% completely satisfied, and we’re her to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Melissa,

Thank you for your business and kind review on Off Lease Only! It’s great to hear that your car buying experience with us earned us a 5-star rating! We appreciate that it’s an experience you’d recommend to others. We couldn't ask for nicer feedback and thank you for taking the time to share it.

On behalf of the owners – Mark and Eileen Fischer

Dear Kingsly,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with us was so positive. We appreciate your business and, we wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Nathalie,

On behalf of all of us at Off Lease Only, I would like to thank you for sharing this fine review about our dealership! We are thrilled that you enjoyed your experience with your sales rep. We will be sharing your feedback amongst our team. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Andrea,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

Sorry to hear that you’re not happy with the finance part of the process.

We understand your concern over the credit inquiries. Per the following statements from Experian’s website, we hope this will clear up some common misunderstandings. “When shopping for a car, it is common for auto dealers to submit your information to multiple lenders in an effort to find the lowest interest rate and most favorable loan terms. This practice allows you to benefit from lenders competing for your business. Each time your credit report is reviewed by a different lender, an inquiry will appear showing who accessed the report and for what purpose.

Lenders know that multiple applications for a car loan within a short period of time indicate you are shopping for the best terms, not buying multiple cars. Scoring systems have been designed to reflect that reality.

Therefore, as long as the inquiries were all made within a certain period of time, usually 14 days but sometimes longer, they are counted as just one when calculating your score. The practice of counting multiple auto loan inquiries as just one enables you to shop for the best rates and terms without hurting your credit scores.”

Someone from our management team will be reaching out to you shortly, if they haven’t already, to address the notification you received in the mail from the other lender. In the event that they’re unable to reach you, please contact our Customer Service Manager, Jasline, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We care about your experience, and we’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Dustin,

First and foremost, we want you to know that we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

Happy to hear that you were pleased with the service you received from you salesperson, Carlos, and hope you felt like part of the family during your visit. There are some credit unions who will work with us, such as USAA, Pentagon Federal Credit Union, and Navy Federal Credit Union. There are some, however, that will not work with us.

We’re powered by some of the nation’s strongest lenders, and even with that, it can be difficult to compete with credit union rates. Credit Unions are non-profits, where banks are not, although there have been times when we’ve beat the rate of a credit union. It is always the lenders, and not us, who determine what we can and cannot do, and what the rates and terms will be on any given loan, whether it’s a credit union, or a bank.

Our Customer Service Manager, John, will be reaching out to you shortly, to determine if you have any remaining questions or concerns. In the event that John is unable to reach you, please reach out to him, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We want you to be 100% completely satisfied with your purchase and every part of the process. We’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you and addressing any concerns you might have.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

On behalf of the owners – Mark and Eileen Fischer

Dear Victoria,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with us was so positive.

We appreciate your business and, we wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Eryne,

Thank you SO much for your 5-star review! We appreciate your taking the time to write such a kind review about your Off Lease Only experience. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re glad to hear that our team quickly assisted you with any questions you had, and we hope you felt like part of the family during your visit to our location.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now.

The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

On behalf of your friends here at Off Lease Only, we look forward to seeing you again soon!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Dianna,

On behalf of the owners – Mark and Eileen Fischer

Dear Brian,

Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Orlando. We wish you many happy miles in your nearly new minivan. We look forward to serving you for many years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Orlando,

We really appreciate you taking the time to reach out and share your comments and feelings about your experience with our Miami location. With nearly a thousand employees now we rely on your feedback for quality control.

We are really sorry to hear that you clearly did not get the level of service the owners started this company to provide. Our Customer Service Manager, Erodita, will be reaching out to you shortly, if she hasn’t already, to see what needs to be done to resolve this issue.

In the event that she’s unable to reach you, please reach out to her, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We care about you and your experience, and we’re here to help.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and working with you to resolve your matter of concern.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Wesly,

Thank you so much for your repeat business!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience was so positive.

We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want our customers to be happy and satisfied and we are glad that you always find the right car at the right price.

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Jonathan,

It's also encouraging to know that your positive experience has earned us a 5-star rating as well as your high recommendation. We couldn't be happier. The highest compliment our customers can give is the referral of their friends and family.

Thank you for your trust! On behalf of your friends at Off Lease Only, we wish you many happy miles in your new ride!

On behalf of the owners – Mark and Eileen Fischer

Dear Graziella,

We’re thrilled to hear that Off Lease Only was able to make your first car buying experience so pleasurable. We hope you felt like part of the family during your visit to our location.

It’s also great to know that your dad is a loyal customer of ours and he recommended that you visited us. We couldn't ask for nicer feedback and thank you for taking the time to share it!

Thank you for your business and for choosing Off Lease Only as your used car destination. On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Jaime,

Thank you so much for your thoughtful Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback.

We're sorry to hear that you were overwhelmed by the amount of customers at our location. The weekends are our busiest days. We would recommend visiting during the week as it is less crowded.

We’re always working on improving the process, without compromising efficiency and the end result. We’re always open to any suggestions for improvement.

We wish you safe travels and look forward to seeing you again soon!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Candace,

First and foremost, thank you for your business! It’s great to know that your interaction with our staff was so positive and it’s an experience you’d recommend to friends and family as well.

We appreciate you choosing Off Lease Only as we recognize that you had many different dealers to choose from. We’re truly honored, and we thank you SO much for your awesome Off Lease Only review!

On behalf of the owners – Mark and Eileen Fischer

Dear Dave,

We can’t thank you enough for taking a two and a half hour drive, just to do business with us AGAIN. We’re truly honored, and we thank you SO much for your awesome Off Lease Only review!

We understand the process to buy a car can be slow, and the wait can be frustrating. It is a major purchase and not something to rush through. Financing can sometimes take a while.

We are powered by several of the nation’s strongest lenders, and our finance team is committed to finding you the best rate and terms available. Often, it takes a while for the call with the best rate and terms to come through.

According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. We’re always working on improving the process and its length, without compromising efficiency and the end result. We’re always open to any suggestions for improvement

On behalf of the owners – Mark and Eileen Fischer

Dear Stephanie,

First and foremost, thank you for your business. We’re glad that Joe and and Guesley impressed you so much and was able to provide you with everything you needed.

We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new ride!. We look forward to working with you for many years to come.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Kenneth ,

On behalf of your friends at Off Lease Only, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us

We will be sharing your feedback among our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Timothy,

Thank you so much for your Off Lease Only review!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience with us was so positive.

We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want our customers to be happy and satisfied, and we are glad that you found the right car at the right price.

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Shelbi,

We are happy to hear that Sam and Off Lease Only were able to help you find and purchase the right vehicle. Thanks also for the 5-star rating and for recommending us to others.

On behalf of the owners – Mark and Eileen Fischer

Dear Shem,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our North Lauderdale location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We’re so glad to hear that you were pleased with your sales representative, and hope you felt like family during your visit.

Our Customer Service Manager, Noslen, will be reaching out to you, shortly, if she hasn’t already to discuss any concerns you may have, and to clarify any matters where there may have been any confusion. In the event that she is unable to reach you, please reach out to her, toll free, at 1-855-994-6396. You can also reach her at customerservice@offleaseonly.com. We care about our customers and their experience, and we’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We look forward to speaking with you and addressing any concerns you may have.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Thank you so much for your Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback.

We understand the process to buy a car can be slow, and the wait can be frustrating. It is a major purchase and not something to rush through. Financing can sometimes take a while.

We are powered by several of the nation’s strongest lenders, and our finance team is committed to finding you the best rate and terms available. Often, it takes a while for the call with the best rate and terms to come through.

According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. We’re always working on improving the process and its length, without compromising efficiency and the end result. We’re always open to any suggestions for improvement.

Thank you for your business and for choosing Off Lease Only as your used car destination! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!

On behalf of the owners – Mark and Eileen Fischer

Dear Scott.,

It's also encouraging to know that your positive experience has earned us a 5-star rating. We couldn't be happier. On behalf of your friends at Off Lease Only, we wish you many happy miles in your new Jeep Patriot!

On behalf of the owners – Mark and Eileen Fischer

Dear Angelique,

Thank you for taking the time to reach out and share your comments and feelings about your experience with our North Lauderdale location. We value you as a customer and we appreciate your business. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We’re happy to know that you found your salesperson to be knowledgeable and very forthcoming. Hope you felt like part of the family during your visit.

It’s possible that not all the information was available on Carfax when you purchased the car. Sometimes there is a delay in Carfax receiving all the information on a vehicle. We disclose everything we know at the time of the sale. Did your salesperson encourage you to take the vehicle for an inspection before you bought it? If they failed to do this, we need to know.

Our Customer Service Manager, Noslen, should be reaching out to you soon, if she hasn’t already, to further discuss this matter with you. In the event that she’s unable to reach you, please reach out to her, toll free, at 1-855-994-6396. You can also reach her at customerservice@offleaseonly.com. We care about every part of your experience with Off Lease Only, and we’re here to help if you need us!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you and addressing all of your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Valued Customer,

First and foremost, thank you for your business. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from. We’re glad that you enjoyed your experience with our team and we hope you felt like one of the family during your visit.

The owners started this business with 2 cars and their life savings and have grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience.

On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride!

Respectfully,

Your Off Lease Only Customer Care Team - Dillon

On behalf of the owners – Mark and Eileen Fischer

Dear Hugo,

First and foremost, we value you as a customer and we appreciate you doing business with us.Thank you for taking the time to reach out and share your comments and feelings about your experience with our -- location. With over 850 employees now, we rely heavily on your feedback for quality control.

We understand the process to buy a car can be slow, and the wait can be frustrating. It is a major purchase and not something to rush through. Financing can sometimes take a while.

We are powered by several of the nation’s strongest lenders, and our finance team is committed to finding you the best rate and terms available. Often, it takes a while for the call with the best rate and terms to come through.

According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. We’re always working on improving the process and its length, without compromising efficiency and the end result. We’re always open to any suggestions for improvement.

On behalf of the owners – Mark and Eileen Fischer

Dear Annette,

So sorry for the delay with our response. We just became aware of this review. You’ve not been forgotten.

We’re so glad to hear that you enjoyed your experience with Luca, and hope you felt like part of the family during your visit!

Sorry that the first salesperson wasn’t able to help you. He may have been new. It sounds like he probably needed further training.

All reviews are shared with the owner and our Customer Service Team in an effort to improve the overall customer experience moving forward. If you should have any questions or concerns, please don’t hesitate to reach out to our Customer Service Agent, Erodita, toll free at 1-855-994-6396. She’ll be happy to help you!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

Enjoy your new Jeep Patriot. Thank you for choosing Off Lease Only for your Used Car Destination!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Valued Customer,

First and foremost, thank you for your business. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from. We’re glad that you enjoyed your experience with our team and we hope you felt like one of the family during your visit.

The owners started this business with 2 cars and their life savings and have grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience.

On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride!

Respectfully,

Your Off Lease Only Customer Care Team - Dillon

On behalf of the owners – Mark and Eileen Fischer

Dear Nicole,

First and foremost, we want you to know that we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Miami location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.`

We’re sorry to hear that you clearly did not receive the level of service the owners started this company to provide. Our Customer Service Manager, Erodita, will be reaching out to you soon, to give you an update on your title. In the event that she is unable to reach you, please contact her, toll free, at 1-855-994-6396. You can also reach her at customerservice@offleaseonly.com. We care about our customers and their experience, and we’re here to help.

Our owners, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We’re proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you and addressing your concern.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Valued Customer,

First and foremost, thank you for your business. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from. We’re glad that you enjoyed your experience with our team and we hope you felt like one of the family during your visit.

The owners started this business with 2 cars and their life savings and have grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience.

On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride!

Respectfully,

Your Off Lease Only Customer Care Team - Dillon

On behalf of the owners – Mark and Eileen Fischer

Dear Valued Customer,

Thank you for writing such a marvelous review about your experience with Off Lease Only. We try our best to stand out from other dealerships in terms of service excellence. We also appreciate the feedback and are pleased that your vehicle purchase experience with our Team was so positive. Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price. On behalf of your friends at Off Lease Only, we look forward to hearing from you again.

Sincerely,

Your Off Lease Only Customer Care Team – Dillon

On behalf of the owners - Mark and Eileen Fischer

Dear Abraham,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with our staff was so positive.

We appreciate your business and, we wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Itza,

Thank you SO much for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your sales experience with our team, and we hope you felt like part of the family during your visit to our Orlando location. It’s also great to know that your positive experience has earned us your high recommendation. We couldn't ask for nicer feedback and thank you for taking the time to share it!

Thank you for your business and for choosing Off Lease Only as your used car destination. On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new Jeep Patriot!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Valued Customer,

First and foremost, thank you for your business. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from. We’re glad that you enjoyed your experience with our team and we hope you felt like one of the family during your visit.

The owners started this business with 2 cars and their life savings and have grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience.

On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride!

Respectfully,

Your Off Lease Only Customer Care Team - Dillon

On behalf of the owners – Mark and Eileen Fischer

Dear Chris,

Thank you so much for your thoughtful review! We're happy to hear you like Off Lease Only's business model and your brother recommends Off Lease Only. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. On behalf of your friends here at Off Lease Only, enjoy your Hyundai Accent!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Valued Customer,

Thank you for writing such a marvelous review about your experience with Off Lease Only. We try our best to stand out from other dealerships in terms of service excellence. We also appreciate the feedback and are pleased that your vehicle purchase experience with our Team was so positive. Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price. On behalf of your friends at Off Lease Only, we look forward to hearing from you again.

Sincerely,

Your Off Lease Only Customer Care Team – Dillon

On behalf of the owners - Mark and Eileen Fischer

Dear Valued Customer,

Thank you so much for your Off Lease Only review! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only! We wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

Your Off Lease Only Customer Care Team - Dillon

On behalf of the owners – Mark and Eileen Fischer

Dear Valued Customer,

First and foremost, thank you for your business. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from. We’re glad that you enjoyed your experience with our team and we hope you felt like one of the family during your visit.

The owners started this business with 2 cars and their life savings and have grown it to the largest independent used car dealership in the nation for two reasons: saving their customers thousands on their dream cars, and providing everyone with a transparent and smooth car buying experience.

On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride!

Respectfully,

Your Off Lease Only Customer Care Team - Dillon

On behalf of the owners – Mark and Eileen Fischer

Dear Paul,

On behalf of your friends at Off Lease Only, we thank you for allowing us to earn your business! We're pleased to hear that our Team helped make your car buying experience so pleasant and we hope you felt like part of the family during your visit.

It's also great to know that your positive experience has earned us your recommendation. Thank you for sharing your Off Lease Only experience with us and others. We look forward to working with you for many years to come.

Enjoy your Cadillac!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Roosevelt,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We would like to reach out to you to determine what measures might be taken to resolve your matters, whatever they might be. You should be hearing from our Customer Service Manager, Jasline, shortly, if you haven’t already, to address your concerns. In the event that she is unable to reach you, please contact her, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and assisting you in any way we can.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Perry,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with Off Lease Only. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

Someone has misinformed you, because we don’t sell salvage titled cars. It sounds like someone was trying to get your trade for less than what it’s worth. Did you reach out to our Customer Service team? Our Customer Service Manager, Jasline, will be contacting you shortly, to determine what we might be able to do to help. In the event that she is unable to reach you, please contact her, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

We look forward to speaking with you soon and assisting you in any way we can.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Tranay,

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We're thrilled to hear that you enjoyed your first car purchase experience!

We’re also glad to know you were pleased with your experience with Hosam, and we hope you felt like part of the family during your visit.

Thank you for choosing Off Lease Only as your #1 Used Hyundai Car Dealer! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new Hyundai Accent!

Sincerely,

On behalf of the owners Mark and Eileen Fischer

Dear Zakilia,

Thank you for writing such a marvelous review about your experience with Off Lease Only. We try our best to stand out from other dealerships in terms of service excellence. We also appreciate the feedback and are pleased that your vehicle purchase experience with our Team was so positive. Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

On behalf of your friends at Off Lease Only, we wish you many happy miles in your nearly new 2016 Chevy Cruz!

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Edras,

First and foremost, thank you SO much for your business! We're pleased to hear that you enjoyed your experience with Joe. Thank you for your patience and understanding while you waited to complete your transaction. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our processes to better accommodate our customers.

We appreciate you sharing your Off Lease Only experience with us and others, and we look forward to working with you for many years to come.

Enjoy your Nissan Rogue!

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Robert,

Thank you so much for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. With nearly a thousand employees now, we rely heavily on your input.

We’re thrilled to know that your experience at our Ft. Lauderdale location earned us 5 stars, and we hope you felt like part of the family during your visit.

Thank you for your business and for choosing Off Lease Only as your used car destination! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Leslie,

Thank you for your LOYAL business and kind review on our sales team! It’s great to hear that your visit with us earned a 5-star rating! We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear James,

Thank you SO much for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your sales experience with our team, and we hope you felt like part of the family during your visit to our Miami location. It’s also great to know that your positive experience has earned us your high recommendation. We couldn't ask for nicer feedback and thank you for taking the time to share it!

Thank you for your business and for choosing Off Lease Only as your used car destination! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new Toyota Camry 2015 !

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear William,

First and foremost, thank you SO much for your business! We're thrilled to hear that your positive experience has earned us a 5-star rating. Thank you for your patience and understanding while you waited to complete your transaction. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we also look for new ways to upgrade our processes to better accommodate our customers.

We appreciate you sharing your Off Lease Only experience with us and others, and we look forward to working with you and your wife for many years to come.

Enjoy your new 2015 Mercedes ML350!

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Omari,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Ft. Lauderdale location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We’re happy to hear that you enjoyed your experience with Joe, and we hope you felt like part of the family during your visit.

We’re sorry to hear that you’re having some issues with your car. We offer complimentary Carfaxes as a valuable tool to be used when shopping for a car. However, they are not always 100% correct, even though there’s over 112,000 data sources that report to Carfax, including service shops, dealerships, insurance companies, and police reports. Carfax never actually sees or drives the vehicle. Sometimes information may not appear on the Carfax until long after the vehicle has been sold. We always disclose all the information we have available to us on every car we sell.

We understand that you’re concerned, and we’d like to talk to you about what we can do to turn your experience around. You should be hearing from our Customer Service Manager, Noslen, shortly, if you haven’t already, to discuss this matter with you. In the event that Noslen is unable to reach you, please contact her, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Lizbeth,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with our sales team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only as your #1 used car dealership. We wish you many happy miles in your new ride, and we look forward to serving you for many years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Dmitry,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with our sales team was so positive. Your business means a lot to us. Thank you for choosing Off Lease Only as your #1 used car dealership. We wish you many happy miles in your new 2016 Mini Cooper , and we look forward to serving you for many years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Daisha,

Thank you SO much for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We're thrilled to hear that you came to us through your parent's recommendation. We couldn't be happier. The highest compliment our customers can give is the referral of their friends and family. Thank you for your trust!

It's also great that your mom was able to reconnect with Geoffrey. Geoffrey is excellent and we are very fortunate to have him on our team. So glad he helped make your car buying experience such a special event.

Thank you for your business and for choosing Off Lease Only as your used car destination! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Nelson,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. With nearly a thousand employees now, we rely heavily on your feedback for quality control.

We’re thrilled to hear that you enjoyed your experience with Joe, and we hope you felt like part of the family during your visit.

It sounds like you did have a few issues that occurred with your car. Was Joe sure to encourage you to take the vehicle you chose for a third party inspection before you bought it? Who was the lady who helped you out, the one who got the aftermarket parts replaced with the Infinity parts? We’re really glad to hear that she was able to help you. What else can we do for you? We want to make sure that you’re completely satisfied with your experience. We realize that things can happen when you buy a used car, but we always want to do the right thing and we want to make sure that you’re happy.

You should be hearing from our Customer Service Manager, Jasline, shortly, if you haven’t already, to determine what we can do to turn your experience around. In the event that she is unable to reach you, please contact her, toll free, at 1-855-994-6396. You can also reach her at customerservice@offleaseonly.com. We’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Shana,

On behalf of your friends at Off Lease Only in Fort Lauderdale, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your Off Lease Only, car buying, experience. We will be sharing your feedback among our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

Thank you for your business and for choosing Off Lease Only as your used car destination. We wish you many happy miles in your new Hyundai Santa Fe SUV.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Libhny,

Thank you SO much for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your sales experience with our sales team and we hope you felt like part of the family during your visit. It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!

Thank you for your business and for choosing Off Lease Only as your used car destination! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Joanna,

We understand your frustration. Has our Customer Service Manager, Noslen, been in touch with you regarding your concern? If she’s been unable to reach you, please contact her, toll free, at 1-855-994-6396. You can also reach us at customerservice@offleaseonly.com. We want to do our best to turn this experience around for you.

We hope to be speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Jahan,

Thank you so much for your Off Lease Only review! Thanks also for the 5-star rating! We appreciate the feedback and are pleased that your vehicle purchase experience with our sales team was so positive. Your business means a lot to us.Thank you for choosing Off Lease Only as your #1 used car dealership.

We wish you many happy miles in your new BMW X1, and we look forward to serving you for many years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Marianna,

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like our team delivered. Thank you for sharing this awesome review about our dealership.

We wish you many happy miles in your new Mercedes C300 - and we look forward to serving you and your mother for years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Kerry,

First and foremost, thank you SO much for your business! We're pleased to hear that you received excellent service working with Joe. Thank you for your patience and understanding while you waited to complete your transaction. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our processes to better accommodate our customers.

It's also encouraging to know that you came to us through your mother's recommendation. We couldn't be happier. The highest compliment our customers can give is the referral of their friends and family. Thank you for your trust!

We appreciate you sharing your Off Lease Only experience with us and others, and we look forward to working with you for many years to come.

Enjoy your ride!

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Maria,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Orlando location. With over 850 employees now, we rely heavily on your feedback for quality control.

We’re disappointed to hear that you were unhappy with the finance department. You should be hearing from our Customer Service Manager, John, shortly, if you haven’t already, to determine where we went wrong, and what we can do to turn your experience around. In the event that John is unable to reach you, please contact him, toll free, at 1-855-994-6396. You can also reach him at customerservice@offleaseonly.com. We’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Vitos,

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like our team delivered. Thank you for sharing this awesome review about our dealership. It's also great to know that your positive experience has earned us your high recommendation. We couldn't be happier. Our satisfied customers continue to be our best advertisement.

Thank you for choosing Off Lease Only. We wish you many happy miles in your new ride - and we look forward to serving you for years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Cristian,

Thank you for writing a review about your experience with Off Lease Only. We try our best to stand out from other dealerships in terms of service excellence. We also appreciate the feedback and are pleased that your vehicle purchase experience with our Team was so quick and hassle-free.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

On behalf of your friends at Off Lease Only, we look forward to serving you for years to come.

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Tiesha,

Thank you for your business and kind review on Off Lease Only in Miami! It’s great to hear that your car buying experience with our sales team earned us a 5-star rating! It’s also great to know that it’s an experience you’d recommend to others. We couldn't ask for nicer feedback and thank you for taking the time to share it.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Johanli,

On behalf of your friends at Off Lease Only in Orlando, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your Off Lease Only, car buying, experience. We will be sharing your feedback among our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

Thank you for your business and for choosing Off Lease Only as your used car destination. We wish you many happy miles in your new 2015 Toyota Corolla!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Shanaz,

Thank you for writing such a marvelous review about your experience with Off Lease Only. We try our best to stand out from other dealerships in terms of service excellence. We also appreciate the feedback and are pleased that your vehicle purchase experience with our Team was so positive. Our number one goal is to have everyone walk away 100% satisfied and your feedback is key in helping us achieve this goal.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

On behalf of your friends at Off Lease Only, in Fort Lauderdale, we wish you and your husband many happy miles in your new BMW.

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Joy,

First and foremost, thank you so much for your business! Thanks also for the 5-star rating! We appreciate you taking the time and effort to write this marvelous review. We are also pleased to hear that your experience with our sales team was so positive, and that it's an experience you'd recommend to your friends and family.

Thank you for choosing Off Lease Only as your #1 used car dealership. We wish you many happy miles in your new Dodge SUV, and we look forward to serving you and your husband for many years to come!

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Vusal,

First and foremost, we value you as a customer and we appreciate your loyal business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Ft. Lauderdale location. With over 850 employees now, we rely heavily on your feedback for quality control.

We’re happy to know that you enjoyed your experience with George, and we hope you felt like part of the family during your visit.

We are looking into the matter of your trade’s payoff. You should be hearing from our Customer Service Manager, Noslen, shortly, if you haven’t already, to go over this with you. In the event that she is unable to reach you, please contact her, toll free, at 1-855-994-6396. You can also reach her at customerservice@offleaseonly.com. We’re here to help!

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

We look forward to speaking with you soon and addressing your concerns.

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Simone,

We’re thrilled to hear that you came to us through a friends referral. The highest compliment our customers can give is the referral of their friends and family. Thank you for your trust!

We appreciate you taking the time to write a review about your Off Lease Only experience! We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

Thank you for your business and for choosing Off Lease Only as your used car destination! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new 2015 Mazda 3!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Porsha,

Thank you so much for your awesome Off Lease Only review! We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your Off Lease Only experience with our sales team, and we hope you felt like part of the family during your visit.

It's also encouraging to know that your sister recommended you to Off Lease Only. The highest compliment our customers can give is the referral of their friends and family. Thank you for your trust!

On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new BMW 745!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Sultan,

Thank you SO much for your thoughtful 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that your positive experience with our sales team has earned us your high recommendation. We couldn't be happier. The highest compliment our customers can give is the referral of their friends and family. Thank you for your trust!

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer’s happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

On behalf of your friends here at Off Lease Only, we wish you safe travels, and hope we get the opportunity to earn your business in the future!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Lenreya,

First and foremost, thank you SO much for your business! We're pleased to hear that you received excellent customer service working with Joe.

Thank you for your patience and understanding while you waited to complete your transaction. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our processes to better accommodate our customers.

We appreciate you sharing your Off Lease Only experience with us and others, and we look forward to working with you for many years to come.

We wish you many happy miles in your new Infinity QX60 - and we look forward to serving you and your husband for years to come!

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear James,

First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Ft. Lauderdale location. With over 850 employees now, we rely heavily on your feedback for quality control.

We’re glad to hear that you appreciate our no haggle policy and that you were happy with your in-house financing.

We’re sorry to hear about the dilemma you encountered with the first truck that you chose, but so thrilled to hear that it all worked out in your favor. You should be hearing from our Customer Service Manager, Noslen, shortly, if you haven’t already, to address that concern, and we want to make sure that you’re happy with your truck. In the event that Noslen is unable to reach you, please contact her, toll free, at 1-855-994-6396. You can also reach her at customerservice@offleaseonly.com.

Our owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price.

Enjoy your new truck, and we hope to see you for your next one!

Respectfully,

On behalf of the owners – Mark and Eileen Fischer

Dear Sarah,

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like our team delivered. Thank you for sharing this awesome review about our dealership. It's also great to know that your positive experience has earned us your high recommendation. We couldn't be happier. Our satisfied customers continue to be our best advertisement.

Thank you for choosing Off Lease Only as your #1 used car dealership. We wish you many happy miles in your new Nissan Maxima - and we look forward to serving you for years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Tom,

Thank you SO much for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your car buying experience with our sales team and we hope you felt like part of the family during your visit. It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it!

Thank you for your business and for choosing Off Lease Only as your used car destination. On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new 2015 Cadillac SRX!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Michael,

First and foremost, thank you SO much for your business! We're pleased to hear that you found an Audi A5 at a great price. We're also happy to know that your experience with our finance department was so pleasant. Thank you for your patience and understanding while you waited to complete your transaction. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our processes to better accommodate our customers.

Thank you also for your input regarding our website. We've found that the majority of our customers have been thrilled with the option of being able to research thousands of vehicles on our user-friendly website. The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's Carfax report (which is found on our website) and customers are surprised to find that we even disclose previous accidents even when they're not reported on Carfax.

Our vehicles are purchased from the same auto manufacturer’s auctions that all dealers purchase their vehicles from. Any vehicle we purchase from the auction that has been in a previous accident has been repaired according to the manufacturer’s specifications. For added peace of mind, we invite our customers to take any vehicle of their choice to a third party mechanic for evaluation (prior to purchasing). EXTENDED SERVICE AGREEMENTS are available up to 10 years and/or Unlimited miles from your date of purchase. We currently have nearly 1000 vehicles in our inventory without previous accidents, which is significantly more than most other dealers offer in their entire used car inventory. Hope you find the additional information to be helpful.

The owners, Mark and Eileen Fischer, started Off Lease Only over twenty years ago with two cars, their life savings and a vision to create a different car buying experience. The growth has been phenomenal, with over 200,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during and after the sale.

Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price.

On behalf of your friends at Off Lease Only, we wish you many happy miles in your nearly new Audi A5! We appreciate you sharing your Off Lease Only experience with us and others, and we look forward to working with you for many years to come.

Sincerely,

On behalf of the owners - Mark and Eileen Fischer

Dear Shanta,

You have no idea how much it means to us to hear this kind of feedback. Our goal is for Off Lease Only's customers to have an outstanding experience and it sounds like our team delivered. Thank you for sharing this awesome review about our dealership. It's also great to know that your positive experience has earned us your high recommendation. We couldn't be happier. Our satisfied customers continue to be our best advertisement.

Thank you for choosing Off Lease Only as your #1 used car dealership. We wish you many happy miles in your new 2017 Chevy Malibu - and we look forward to serving you for years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Cory,

We are happy to hear that Tommy and Off Lease Only were able to help you find and purchase the right vehicle. Thanks also for the 5-star rating and for recommending us to others.

We wish you safe travels in your new 2014 Subaru Impreza, and look forward to serving you for years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Abimelec,

Thank you SO much for your awesome Off Lease Only review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience.

We’re thrilled to hear that you enjoyed your sales experience with our sales team, and we hope you felt like part of the family during your visit to our Orlando location.

Thank you for your business and for choosing Off Lease Only as your used car destination. On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new Infiniti QX50!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Trevor,

Thank you SO much for your repeat business and for the kind Off Lease Only review. Your feedback is highly appreciated and is right on point with our main objective, excellent customer service! It's great to hear that your purchase experience with Luder was so outstanding! We hope that you felt like part of the family during your visit.

It's also encouraging to know that your positive experience has earned us your high recommendation. We couldn't ask for nicer feedback. Our satisfied customers continue to be our best advertisement.

We wish you and your daughter many happy miles in your new rides - and we look forward to serving your family years to come.

Sincerely,

On behalf of the owners – Mark and Eileen Fischer

Dear Steven,

We’re thrilled to hear that your car buying experience with Off Lease Only was so pleasant - and we hope you felt like part of the family during your visit to our Fort Lauderdale location. We really appreciate you taking the time and effort to write a review about the positive experience you had with our sales team. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal.

It’s also important to mention, that we do have a considerable amount of vehicles in our inventory with clean Carfax reports. In fact, our website (www.offleaseonly.com) allows the public to freely search our inventory. The search can even be narrowed to show only the cars with clean Carfax reports. We currently have nearly 1,007 vehicles in our inventory without previous accidents, which is significantly more than most other dealers offer in their entire used car inventory.

The difference between Off Lease Only and most dealerships is that most dealerships don’t disclose their vehicles that have been in previous accidents. We offer a complimentary Carfax on every vehicle we sell. We receive numerous compliments regarding our full disclosure of the complete purchase process including the vehicle's Carfax report, and customers are surprised to find that we even disclose previous accidents even when they're not reported on Carfax.

Our vehicles are purchased from the same auto manufacturer’s auctions that all dealers purchase their vehicles from. Any vehicle we purchase from the auction that has been in a previous accident has been repaired according to the manufacturer’s specifications, as you already mentioned in your review. For added peace of mind, we invite our customers to take any vehicle of their choice to a third party mechanic for evaluation (prior to purchasing) and we offer service agreements up to 10 years with unlimited mileage, for qualified vehicles, effective from the date of purchase.

Thank you for your business and for choosing Off Lease Only as your used car destination! On behalf of your friends here at Off Lease Only, we look forward to serving you for years to come!

Sincerely,

On behalf of the owners – Mark and Eileen Fischer