DriveTime Reviews

I first would like to start off by saying thank you DriveTime for making this the easiest/best car buying experience I've ever had. Next I would like to say Emily out of Raleigh NC was so awesome. Even after I told her that I wanted a particular car out of Gastonia, she still treated me as a valued customer and is very professional. Her smile is infectious. Next Ayinde out of Gastonia, put the icing on the cake. He finished up the process in a professional and timely manner. He too has an infectious smile. If I can say anything...These 2 are 2 of the best sales people I've worked with out of numerous amount of car buying experience. They represent Drivetime in the best way. I wish them both much success and hope they grow with Drivetime. They deserve it!

My sales rep Elijah made the whole process easy for me to understand and just overall less of a headache, by going over all the numbers with me and by always taking his time to break down why I should look at getting one car vs the other car by checking the year and the miles. Also we did a check over of the car before filling out paper work to buy the car, he showed my all my options that I could look at as far as how much I had to put down for my down payment amount. The whole process left me feeling confident that I made the right choice in who I was buying a car from, also he helped my set up the payment app so that I don’t miss out on my monthly payments and also help me set up to the jack system that is on the car so if anything happens at the car, I can track my car! Overall a 10/10 would recommend go to Elijah. He was great.

I was very pleased with my experience at Drive Time. Elliot was very helpful and showed himself to be very honest and direct about every aspect of the process of purchasing a vehicle. He not only answered all of my questions but offered information that I needed to know but was unaware to ask. My credit wasn't outstanding and yet he went to great means to help me purchase my dream car. Unlike other dealerships I went to where I was told to save a few thousand dollars for a down payment and come back, He worked his magic and I was able to purchase without a down payment and with positive effort on his part I drove off the lot in my new Chevy Malibu LT the car I've have been wanting for years. I looked for this car for a year and a half to find what I was looking for and Drive Time was the only one to make it happen. I recommend them highly!!! 5 *****

Bob was great! The problem is, when you have a customer who had very limited options for a place to buy a car BECAUSE of his credit, and you basically have to pay for the vehicle TWICE (not anyone's fault but my own) you'd think that they would at least make sure ALL of the fluids are filled (engine oil) and or letting the customer know where to find the wheel lock key (never found)... No problem, because I work in the industry. Now this is the first review I have given in my life as well as that was the biggest purchase in my life. Just saying if someone has to go to you to buy a car, make the experience as it was like I had good credit, you know like when going to a Manufacturing dealer. Maybe this is now everything works, idk. I would absolutely go back and see Bob, though!

Yesterday I had outstanding experience of great customer service. Starting from the top of the company which was manager Erica providing a follow up call to see if I had made to the store. Providing great input on the inventory of items that was on the parking lot. Once I arrived I was greeted with a smile and a handshake by salesman Michael **. He took is time to present the different options that was going to fit my liking within a car. Once I narrowed down my specific interest he laid out the last couple of options that was going fit my like. He gave me ample amount of time with no pressure while researching down to the specifics for each car. The paperwork process was very smooth. The manager Erica made sure all my questions were asked. I must say the facility was in A+ shape down to the restrooms and vending area. Please give this location of East Colonial Orlando 5 stars out of 5! Great Job!

The atmosphere was inviting, my salesperson (Dre) was respectful and informative. I would suggest this place to my friends and family. Everything was simple and straightforward. Even though the process took some time, it wasn’t burdensome or overwhelming. Thank you, DriveTime for my new ride.

Easy and best experience purchasing a vehicle! Thanks Elijah and Marcus!

I would highly recommend doing your research on a vehicle before you buy one. I went in and I purchased a Jeep grand Cherokee Laredo X. With all the reviews, I was nervous. So far, it has been an excellent vehicle and it was an excellent experience. I would definitely go back.

Kolin was thorough, professional and went the extra mile to make sure I left with a car I could afford and meet my expectations.

Daronn was excellent to work with throughout my car-buying process. He helped me for about a month leading up to my purchase, staying patient and responsive the whole time without any pressure. When I came in to buy, he already remembered me and had my file started, so everything moved quickly and smoothly. He clearly stays organized and genuinely cares about his customers. He made the entire experience easy and stress-free, and I couldn’t be happier with my purchase. Daronn is a real asset to your team.

In my opinion Drivetime makes buying a car very simple and easy .. Once approved online the rest of the process went very quickly… We actually found a truck we liked outta town. Our home dealership did all the paperwork work. We put a small deposit down to reserve the vehicle.. We flew in 3 days later and Marco at the Montclair facility had everything ready to go and we were outta there in an hr… I highly recommend drivetime to anybody looking for a reliable vehicle and literally no hassle.

The service was wonderful. James was respectful and helpful and explained everything.

It was a pleasure dealing with Larry and Drivetime. It was nice dealing with sincere, honest persons.

DriveTime Representative Andre was nice, friendly and helpful from start to finish. He answered questions, addressed needs and very professional throughout the entire ordeal.

Very good person, very helpful, and care to have all his customer happy.

I had a great experience at DriveTime. I would recommend them to everyone. Jesus ** was the person that worked with me. He was professional and very kind.

DJ was awesome and worked with us. Every one was super nice and professional, would recommend Drive Time. Thanks for your service.

Well I wanna first say I’m not going to fault my salesman as they were busy but experience was not the best when I first went in. Jeremey who was amazing walked up. Introduced himself. (I wish he would’ve made the sale.) But my salesman we went over options. I found the car, went on a test drive and when I came back my salesman was working with another couple which was fine. But they were working on getting insurance. When I came back I had the cash insurance everything ready but still had to wait. My saleman choose to work two deals at once while the person who I came in before also left before me.

I don’t know where to begin! Ami ** was my rep. She was amazing. She handled at least 10 other clients, did a job interview and had a management meeting. And I drove away with my new baby! 2017 Chevy Equinox. She’s very knowledgeable, kind and handled her business. I highly recommend DriveTime Fairfield. Amii and her team got your back! Thank you Amii.

This process was so smooth and thanks to Calvin, we walked out with a car that we were not expecting to get. He worked with us, allowed us to try cars until we were certain and allowed us the time to decide together before just sticking us with anything. He was so knowledgeable and kind. I’m very satisfied!

Byron and Allison were very helpful with finding a car. They were very professional and quick.

The sales rep was a very professional person. I loved dealing with Mr **. I knew the car I wanted and he was on it.

I had a terrific experience again at DriveTime. This is my second car we've purchased through y'all, and both experiences were quick, easy to follow, and both times y'all have really got my family and myself out of a desperate situation. I truly appreciate y'all, and the service is amazing. Every salesperson we've ever dealt with there has been kind, understanding and have done everything they can to get us out the door with what we could afford. Thank y'all from the bottom of my family's and my heart!

Excellent experience. Cicero was awesome. This was my second purchase from you. Will recommend you highly to friends.

Let me preface my review by saying my salesperson was a nice lady Jessica **. I have had my Jeep for a week. Thank goodness for warranty because my Jeep is in the shop (under warranty) with a bad transmission.

Had a great salesman Johnathan. Bought a 2016 Kia. Car failed on the drive home. Silverrock wouldn’t fix so took car back per policy. Branch general manager Symone was awful, rude and disrespectful. I would have left if it wasn’t for Jonathan. I won’t visit this location ever again.

The service was great. I was in and out in a couple of hours and was approved right away. Jesus, the customer service rep was especially polite and patient and he had me driving out with my new car in no time.

Me and my husband came and I got a 2021 Nissan rogue. I love my truck. My sales person Vlad was awesome and patience. Will be back to get another car for hubby.

Ariel was very friendly and professional from the time I walked in the door answering all my questions and the rest of the staff I talked with also went above and beyond my expectations. I’ve already recommended a few family and friends to do business with DriveTime and will continue to do so.

My Sales Rep was amazing. Not often do you find someone that is shows compassion care and concern. He made my experience about me and my journey not his. Recommend him a million times over ! He stayed past closing to ensure I was taken care of.

Salesman at Greenville store stayed after closing to get me in a car, very nice and very fast!! Very satisfied with my new ride! Lots of cars to choose from and super clean with small down payments to fit your budget.

I loved my experience and I love how the lady Samantha was working with me on the car I wanted and was a very nice & very respectful person. I liked how quick and easy it was for me to get a car that I enjoy.

They were very busy when I came in. Had to wait a couple of days but it was well worth the wait. Got the car I wanted. They approved me when others wouldn’t. I will definitely go back when I’m ready to purchase another vehicle.

Would rate higher but waiting to see if they will fix check engine light, caution light, and low tire sensor and problem unlocking SUV, only had vehicle two days. If fixed, will rate 5 stars. I hope they honor the warranty without tricks.

Xavier was very professional. The vehicle, however, needs brakes and now I've got to take it elsewhere to get it fixed, that alone was a downfall and then the next morning, it would not start! The trunk doesn't seem to lock correctly and now the alarm does not engage. The keys look like they about to fall apart too. I'm hoping and praying that the mechanic they told me to go to will be able to get it all fixed, if not, I will be contact.

Joe and Ted was very honest. They didn't give me the runaround. They were straightforward with me. Got me in and out fast. Very kind people. I recommend more people going back to them. They help me get into vehicle with zero down and I was very grateful that I actually went there through them there online and in person was the same and they was very nice and kind people.

The gentleman that assisted me is named Dave. He was very personable, he maintained a smile the entire time I was in his presence. He went above and beyond to get me in the perfect car for me, even when there were some hurdles that needed to be crossed. He cared so much so that he stayed an hour after closing to ensure that I left there with the perfect vehicle for my family. I would come back time after time, as well as, refer friends and family if I knew they would always get him as a sales associate. It earned my heart for him as a stranger to care so much.

The experience I had yesterday was great. I would recommend so many people to come to you guys. Rodney ** was awesome. I just wanna say thank you once again. It was a great opportunity working with you guys.

The salesman Victor was professional and kind and really did a great job listening to the needs of the customer. He made sure to show me multiple vehicles until I found the car I really liked and could enjoy.

Drove 3 hours to get a particular vehicle. Talked to someone that morning. Said nothing about it not being available to sell. But Loywanda was very helpful, helping us find a similar vehicle with less miles. Overall the experience was good.