DriveTime Reviews

My wife and I had an outstanding experience with DriveTime, especially working with Allen! From the moment we walked in, he treated us with kindness, respect, and professionalism. He took the time to listen to our needs, answered all of our questions, and made the entire car-buying process smooth and stress-free. Allen went above and beyond to help us get into a reliable vehicle, and we truly appreciate his patience, honesty, and dedication. He made us feel valued throughout the entire process and worked hard to find the best option for our family. If you're looking for excellent customer service and a team that genuinely cares about helping people, we highly recommend DriveTime and ask for Allen. Thank you, Allen, for making this such a positive experience. We couldn't be happier with our new car!

I was very pleased with my experience at Drive Time. Elliot was very helpful and showed himself to be very honest and direct about every aspect of the process of purchasing a vehicle. He not only answered all of my questions but offered information that I needed to know but was unaware to ask. My credit wasn't outstanding and yet he went to great means to help me purchase my dream car. Unlike other dealerships I went to where I was told to save a few thousand dollars for a down payment and come back, He worked his magic and I was able to purchase without a down payment and with positive effort on his part I drove off the lot in my new Chevy Malibu LT the car I've have been wanting for years. I looked for this car for a year and a half to find what I was looking for and Drive Time was the only one to make it happen. I recommend them highly!!! 5 *****

Bob was great! The problem is, when you have a customer who had very limited options for a place to buy a car BECAUSE of his credit, and you basically have to pay for the vehicle TWICE (not anyone's fault but my own) you'd think that they would at least make sure ALL of the fluids are filled (engine oil) and or letting the customer know where to find the wheel lock key (never found)... No problem, because I work in the industry. Now this is the first review I have given in my life as well as that was the biggest purchase in my life. Just saying if someone has to go to you to buy a car, make the experience as it was like I had good credit, you know like when going to a Manufacturing dealer. Maybe this is now everything works, idk. I would absolutely go back and see Bob, though!

This is my second car I got through Drive Time and I love this car even more than the first! And the first car I had for a couple years and really loved it but unfortunately I was in an accident and it was totaled. The staff all here was amazing and helpful in the timing and process it took for me to get a new car while awaiting the process to settle out. Jordyen was really patient and helpful even though I changed my mind a few times about the vehicle I wanted he didn’t show any frustration with me at all. He was very helpful and friendly and helped me get on the road again. DriveTime is a great company and I’m glad I waited instead of going with any other dealer.

Yesterday I had outstanding experience of great customer service. Starting from the top of the company which was manager Erica providing a follow up call to see if I had made to the store. Providing great input on the inventory of items that was on the parking lot. Once I arrived I was greeted with a smile and a handshake by salesman Michael **. He took is time to present the different options that was going to fit my liking within a car. Once I narrowed down my specific interest he laid out the last couple of options that was going fit my like. He gave me ample amount of time with no pressure while researching down to the specifics for each car. The paperwork process was very smooth. The manager Erica made sure all my questions were asked. I must say the facility was in A+ shape down to the restrooms and vending area. Please give this location of East Colonial Orlando 5 stars out of 5! Great Job!

Awesome customer service, very professional and very helpful. I’m so Thankful for the Ford Edge I got. Most definitely will recommend Drive Time. My sales representative went the extra mile to help me with my purchase. All around the BEST place. Fair prices in General….

Excellent customer service And Tray was excellent, above and beyond, patient and answered every question. He made the process smooth and easy. My car is wonderful. I highly recommend Drivetime.

DriveTime had the car I was looking for, and it drove very well. I like that they had options on down payments. Since I couldn't afford more than $195.00, I only had a few options on the vehicles. The person that was doing the finalizing of the sale was not very informative. She didn't tell me about the 60-day down payment that would lower my APR, she didn't tell me about paying bi-weekly, and I felt like she wasn't interested in selling me that car, like I was wasting her time. The Drive Time computers were having issues, so it took us longer to leave. I would recommend this to a friend/family member, and I didn't get any incentive for this review.

The customer wrecked James was very helpful. He made sure everything I need to know. He told me he's making sure I was taken care of real good. He made sure I had everything I needed to do. He was very very once again helpful and I'm glad he was there.

It was a great smooth transaction. Alex was a amazing sales man. He answered all my questions. Very patient. Overall great customer service. I would recommend this dealership and Alex to anyone that’s looking and I came from Arkansas so he made sure to take care of me when I arrived. Great experience..