Circle K Gas Stations

I came back this morning with a 5 gallon container and pumped (per the Pump) 5 Gallons. There was only 2.5 gallons of fuel in the container. I filmed and made pictures. Went back inside, ask for a manager, was directed to a different cashier. Manager in black uniform didn't acknowledge me. I explained the situation from both days. Then the manager in Black said "why would you keep coming back if there's a problem". I said to prove a point! She then said to leave my information, someone would Call. The Point is, I have been robbed of at Least $100! And no telling How many other people have too. I have left a message with Customer Service. No return call. Now I'm trying this avenue.

I signed up through the company they use called Zipline (www.myzipline.biz). The process involves them making 2 small deposits of a few cents to verify the account. Once they did that, I responded to an email to complete the process and everything went smoothly for years. With the high cost of gas recently, I decided to use my Circle K card along with earned points from a grocery store named Fry's in the area. By doing this, I was able to fill up my tank for $3.99/gallon instead of $5. On 7/20/22 I received an email from CheckRedi, a debt collection company on behalf of my transaction. They pointed out that I need to call and set up payment for the denied transaction and a $25 surcharge.

I contacted my Vantage West Credit Union and they could not find any denied transactions on my account. I then called CheckRedi and told them what my bank found. After going around the mountain several times, Latonya advised me that this was involving a Chase account that I used to sign up in 2019, not Vantage West. I told her I signed up with Vantage West in 2016 and asked how they got my Chase checking information. This is the problem. Since I closed my Chase account on 7/6/22, I do not have access to any information and went to a branch office. They can't explain it but do show a denied transaction for my gas posted on7/20/22. I attempted to access my Circle K/Zipline account and it's locked.

I called and was told that unless I pay the amount + surcharge, my account will stay locked. I told them that I acknowledge the transaction but, until this is rectified, I will not pay the surcharge. They would not allow me to pay for the transaction only. I am now in the process of trying to put my Vantage West account back on my Easy Pay card to see if I can access their information but can't verify the small deposits because of being locked out. The end result is that I'm in limbo with this and cannot access my accounts to provide any supporting documentation I may need such as when I signed up, etc. Someone needs to provide proof of how that account was changed but I don't have any means to retrieve it. I can request banking statements from Chase if needed but they have to send them by the United States Postal Service which could take up to 30 days. I applaud what you do and hope you can help me. Thank you.

The result was that after 2 weeks Zipline sent them a blah blah blah letter that did not address the issue. I called Circle K Corporate Headquarters and received a lot of "sorrys". Anyway, I paid the $25 ransom to CheckRedi so I can have my acct. unlocked and will investigate for myself. This is far from over...

I got in the shorter of 2 lines and there were 3 others in front of me. I noticed the cashier took the most time with the customer immediately in front of me as they joked around a lot conversing and laughing for at least a couple of minutes. However, when it was my turn the cashier acted confused...and said I need some change to the other cashier. I waited patiently while they broke quarters. Then he scanned my 2 PowerAdes and it rang up like $6.

I pointed out that they had a sign on the door they were selling them for 2 for $3.33 and feel free to check. He stammered and muttered for a full minute before he came back with a response which was, "Ok...that will be $4.59." I was like..."Sir...did you not hear me - I just said you have a sign on the door that it is 2 for $3.33." He looked even more confused and fumbled with the drawer and then asked the cashier to the left that he needed a correction. She seemed like she was a manager. I had 4 $1 bills on wanted to them to give me the exact correct change like most places do and was prepared to wait until they did.

He whispered to her the amount he thought it was and ignored what I said and when she came over and said I'm adding a discount. When she walked away he made no effort to adjust the amount and just handed me a few coins. I called him out on it and the line behind me was growing. He got mad and shouted aloud..."You make me sick....that's why I hate ** like you"....then walked away and said I'll take someone in the next line.

I told the other cashier. Having witnessed him act out she came over and corrected the correct change issue. I told her his behavior was inappropriate and he is not mature enough to work there and probably needs to be let go asap. She nodded in agreement, I got my correct change, walked out with my 2 Powerades and left. However, things could have gone very differently and I've witnessed violence from customers who responded when it was a moneygram or western union that involves a couple of hundred when the cashier was disrespectful.

I have heard of bad reviews from other patrons of gasbuddy and getupside of Circle K claiming they like to shortchange people so you gotta watch them like a hawk. I've also heard stories of when altercations break out between 2 immature ** minded people of any race. My goal was not to fight or have fired some saggy pants wearing young "boy" playing cashier who wasn't mature. However, I share this because I know of people who could potentially have jumped across that counter and put themselves, him and others at risk b/c once the irrational behavior line is crossed people often fail to think through consequences. Management, please do your best to screen against hiring hot heads that could cause more harm than good.