
Circle K Gas Stations Reviews
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About Circle K Gas Stations
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Circle K Gas Stations operates a network of convenience stores and fuel stations. With locations across multiple states, it offers fuel, snacks, beverages and everyday essentials.
- Clean and well-maintained store
- Good product variety available
- Inconsistent pricing practices
- Poor customer service experiences
Circle K Gas Stations Reviews
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Reviewed Dec. 7, 2023
I walked into a Circle K today 12/6/23 as I do 3 to 5 times a day to get a snacks or drinks, tobacco. As I have always done I walked up to the counter to pay for my items. Both cash registers were marked closed. I want to point out this is a store I shop with every day. Every day. I even continued shopping there even after the "smart check out" because I had an option to not use the self check.
Well today I stood there and the clerk said "Sir you will have to use the smart check out station". I replied, "Ma'am I don't use the smart check out because first I do not trust those thing to properly ring my items up. Second, I don't work for Circle K meaning I don't ring myself up and bag my purchases." She then informed me, "Sir the company has removed the change from the registers" and they have been told if they don't use the smart check out they will be written up. I want you to know it has been 2 years since I have walked into or shopped online with Walmart because they did just like Circle K is doing now. It is sad that a company would think self check is a good thing. I stood back and watch customer after customer get aggravated because they were made to use self check.
At least 25% of the customers had to get the clerk to fix the self check because it was over charging, charging them for things they did not have, and charge them for something different instead of what they had and it was always for a higher amount. Any way today 12/6/23 I spent my last dime with Circle K because I refuse to use self check out stations. If you want my business back put the clerk back at the register. If my business don't matter then ignore this complaint.
Reviewed Oct. 8, 2023
I was told by my friendly Circle K associate to sign up on the app to get 25 cents off per gallon for up to 5 visits. That location had no gas at the time. I sign up on the app and returned in the morning because they were getting gas delivery at 5am but there was still no gas at 7am. I go to the circle k down the road. My phone number doesn't work at the pump so I go inside with my app to see how I can get the discount. Nope they will not help not honor their rewards program. Who'd of guessed right? So I get gas and take back the receipt to my regular store. You guessed it! They won't return my roughly $2 for the gas their ** app states. What a crock circle K.
Reviewed Sept. 27, 2023
I signed up for the Circle K Inner Circle program. The program promises .25 cents a gallon off of the first 5 fill ups and 5 free fountain drinks or slushies. Well, today I had an appointment out of town. The total round trip was about 450 miles. During the course of the trip I stopped at about 6 or 7 stores, and in each case the slushy machines were out of order. Guess they don’t want to give away slushies. As to the .25 a gallon off fuel, it appears they just jacked up the fuel prices prior to offering the discount. I compared with similar stores and found that the discounted Circle K price was only a nickel or so cheaper than its competitor’s regular prices. And some competitors’ regular price was cheaper than Circle K’s discounted price.
Reviewed Sept. 21, 2023
I was excited to see Circle K's ads that you could save 30¢ a gallon, up to 100 gallons or 60 days, whichever occurred first. Do NOT believe it!! In five fill-ups, I saved 19¢, 20¢, 27¢, 23¢ and 20¢ per gallon. I contacted Circle K through their website but received neither a response nor an adjustment to the price I paid. Needless to say, I won't be spending One Red Cent in their gas stations ever again!
Reviewed Aug. 29, 2023
I was recently very intrigued with the new Circle K Easy Pay perk. I signed up for their rewards card and obtained the new Easy Pay debit card. To activate the card, it needed to be verified by adding a checking account and verifying the deposit and withdrawal amounts. First concern. The deposit was for 7 cents and withdrawal was for 12 cents. 5 cents lost. No big deal. But bigger picture...How much is Circle K stealing if they are doing this to every customer...5 cents per customer? That can add up quickly for a large company. Second concern. Perk is 30 cents off per gallon, but only for a very limited time (for first 60 days or 100 gallons...whichever comes first). Then it is full price. Third concern. I filled up this morning at $4.75 a gallon for diesel. Got 25 cents a gallon off because I am a rewards member. I thought, well, that is a nice perk. Then driving down the road. Gas everywhere on the way to work that was NOT Circle K, was $4.50 for diesel. So, NOT a perk. Circle K just lost this customer.
Reviewed Aug. 26, 2023
I have been working on activating the easy pay card for over a week! And from what I was just told, the $35 gas purchase today that I thought would go through easy pay for the gas discount today; did not go through! To activate originally I had to wait 2 days for authorization, after putting vital information I wasn’t comfortable putting in. Once approved then I even spoke with a rep online so things should have been ready to go. To my knowledge my card was activated. In addition to speaking with a rep, I had answered every text and email sent to me “to activate” the card.
I tried to use the card today. I purchased $35 in gas but was charged full price per gallon. The cashier tried to help but wasn’t knowledgeable enough to see that it didn’t work before I bought so much gas. After “trying” to use the card, I got “another” email to “activate” my account. So I called the rep. I was informed that my account was not activated after all I had done previously! If it doesn’t work next time I will cancel it. Seeing all these bad reviews combined with what I’ve gone through; I may cancel it anyway to avoid future issues.
Reviewed March 8, 2023
Went to Circle K at 600 Shug Jordan Road on Auburn Alabama. They had Done these advertised for $2.69 or 2 for $5.00. I bought them and noticed that I had been charged $3.99 plus tax. I brought it to the associates' attention. He looked on the scan screen and said a that's the price. He then said it had been placed in the wrong place. I took him to where they all were AND showed him the large 2 for 5 sign in front of them. He said, it is what it is. I got a refund and went elsewhere. THIS PLACE OF FRAUDULENT. STAY AWAY.
Reviewed Feb. 22, 2023
Stopped for fuel (Gulfport, MS), Easy Pay not working, employee said we had old card and they no longer use them? Hum, we've been using everywhere else. He acted like he was being put out by helping customers. Very poor customer service. I looked around and they had the same cars available for signing up.
Reviewed Nov. 4, 2022
Stopped at this location yesterday and tried to fill up on pump 11 (high speed Diesel). Pump cut off at $175 (34 gallons). I noticed I only had less than 3/4 tank. I Drive a Chevy 2500 with 35-36 gallon tank and I wasn't completely empty before getting fuel. I went inside to discuss with manager. I was told there was nothing wrong with the pumps, must be my truck and she alluded that I might be scamming them.
I came back this morning with a 5 gallon container and pumped (per the Pump) 5 Gallons. There was only 2.5 gallons of fuel in the container. I filmed and made pictures. Went back inside, ask for a manager, was directed to a different cashier. Manager in black uniform didn't acknowledge me. I explained the situation from both days. Then the manager in Black said "why would you keep coming back if there's a problem". I said to prove a point! She then said to leave my information, someone would Call. The Point is, I have been robbed of at Least $100! And no telling How many other people have too. I have left a message with Customer Service. No return call. Now I'm trying this avenue.
Reviewed Oct. 12, 2022
I visited Circle K last week to get a fountain drink. The inside is nice and updated, with all their technology. They had Dr. Pepper stocked and when I went to check out, I was able to use their new self-checkouts for a speedy checkout. I was in and out in under a minute. I recommend getting your food or drinks at Circle K every time, because of their easy and fast checkouts.
Reviewed Sept. 1, 2022
This is the letter I sent to the Consumer Financial Protection Bureau: I am writing to figure out if a company fraudulently used my checking account by gaining access and ultimately wanting me to pay a surcharge of $25. I've attached an email I received and could not get an answer by contacting the company or both of my banks. I've spent hours on this and don't know another option. On 7/16/22 I made a gas transaction at a Circle K gas station in Phoenix, Az. I paid for the purchase with my Circle K Easy Pay Rewards Card which is linked to my checking account and allows me to get a discount on gasoline. I signed up for this card in 2016 using my Vantage West Credit Union checking account and provided the routing and account number.
I signed up through the company they use called Zipline (www.myzipline.biz). The process involves them making 2 small deposits of a few cents to verify the account. Once they did that, I responded to an email to complete the process and everything went smoothly for years. With the high cost of gas recently, I decided to use my Circle K card along with earned points from a grocery store named Fry's in the area. By doing this, I was able to fill up my tank for $3.99/gallon instead of $5. On 7/20/22 I received an email from CheckRedi, a debt collection company on behalf of my transaction. They pointed out that I need to call and set up payment for the denied transaction and a $25 surcharge.
I contacted my Vantage West Credit Union and they could not find any denied transactions on my account. I then called CheckRedi and told them what my bank found. After going around the mountain several times, Latonya advised me that this was involving a Chase account that I used to sign up in 2019, not Vantage West. I told her I signed up with Vantage West in 2016 and asked how they got my Chase checking information. This is the problem. Since I closed my Chase account on 7/6/22, I do not have access to any information and went to a branch office. They can't explain it but do show a denied transaction for my gas posted on7/20/22. I attempted to access my Circle K/Zipline account and it's locked.
I called and was told that unless I pay the amount + surcharge, my account will stay locked. I told them that I acknowledge the transaction but, until this is rectified, I will not pay the surcharge. They would not allow me to pay for the transaction only. I am now in the process of trying to put my Vantage West account back on my Easy Pay card to see if I can access their information but can't verify the small deposits because of being locked out. The end result is that I'm in limbo with this and cannot access my accounts to provide any supporting documentation I may need such as when I signed up, etc. Someone needs to provide proof of how that account was changed but I don't have any means to retrieve it. I can request banking statements from Chase if needed but they have to send them by the United States Postal Service which could take up to 30 days. I applaud what you do and hope you can help me. Thank you.
The result was that after 2 weeks Zipline sent them a blah blah blah letter that did not address the issue. I called Circle K Corporate Headquarters and received a lot of "sorrys". Anyway, I paid the $25 ransom to CheckRedi so I can have my acct. unlocked and will investigate for myself. This is far from over...
Reviewed Aug. 23, 2022
I was pumping gas then noticed employee spray painting handicap lines in front of store on a windy day and paint blew all over the front of my car. They would not return my calls, or take responsibility for the damage they did to my car!!
Reviewed Aug. 11, 2022
I was close to my house and needed gas. The Circle K at Clarke and Gantt in Sarasota had gas prices flashing, I thought R was 3.58 but the R was $3.89? Sitting at a light so I saw that the $3.58 price was for easy pay. I went in the store to ask about it but the person just pointed at the info. I took it with me and decided to check it out online. There were many sites saying neg things, but I looked here and saw all the one star reviews. In this day and age when identity theft is rampant why would I give all that info to anyone, unless it was a serious situation..like getting a mortgage or voting. I drive 3.5m to Costco for gas @$3.55. I thought this would be perfect .75m from my house, but unless they are deliberately trying to discourage people from easy pay or gathering data for resale, there is no way I’d deal with this company…the only good thing was the $1 any size soda.
Reviewed April 16, 2022
I went to Circle K tonight and the cashier Joseph was very disrespectful to an elderly ** man who was with his partner an elderly ** woman over his military ID and then his was disrespectful to a ** lady with her two younger daughters then I went to purchase my item. He was disrespectful to me asking me what is my boyfriend problem because he was on his phone watching YouTube and I told him, "It's not your business what he is doing on his phone. His property." I ask was this other man the manager to report his behavior and no manager was there. They both are rude and racist and discriminate against people. They don't need to work there period. If you have people working there like that then you don't need a business in our neighborhood at all. This is disgraceful to our community for you to allow this behavior to continue in your business.

Reviewed March 21, 2022
Caution, Circle K Easy Pay may be a possible scam: So, it claims you can get up to 3 cards and link to your checking account. I went to the application process, provided my driver's license number AND my personal checking account information. It claimed that it cannot verify who I am even after giving up all this information, including my address, email and phone number. They wanted my personal bank statements, copy of my driver's license and a utility bill (and my first born child). Then I tried to download the app. It wouldn't download. I called 'Zipline' customer service. That was another crock. Said they couldn't help me because they don't do the enrollments. Needless to say, I requested my account be terminated, assuming this was even something affiliated with Circle K. Unreal!!!

Reviewed Sept. 6, 2021
I got Circle K easy pay card for the .30 off the first 100 gallons which was a lie, but that’s neither here nor there. I kept using the card as I’m prone to actually dropping my own debit. Easier to replace a easy pay than a debit. Me my husband and my daughter use this card which resulted in quite a few uses. Never had a problem until last week. My payroll check was for some reason 2 days late. Within those 2 days charges that were made prior came through, 6 to be exact. My bank rejected them and sent them back. Circle k easy pay retried 2 which is ok of course. But where the major problem is coming in is, they are charging 30 dollars per all six. None of this I even realized until I looked closely and realized the two Retries were actually 2 30 dollar fees.
I’ve had to make payment arrangements just to pay off my debt when I could’ve paid the other 4 plus the 2 that went through plus the 2 30 dollar retry fees but they insisted on making sure I paid 4 more 30 dollar fees totaling more than all six of those transactions. Remember, it was a fluke and they know this because I had plenty more before those 6 with no problems. I simply wasn’t paid on time for the first time I can ever remember and they aren’t willing to help in the least. I could see if I had history or continual problems. It was a fluke over 2 days that’s it. They don’t care that it’s during COVID and they are taking food away from my children in doing this. No compassion. Sorry for the jumbling around, I’m just so upset.
Reviewed July 6, 2021
On a Sunday evening in June '21, I did what I normally don't do and went inside a Circle K convenience store. I normally pay at the pump but I was there to buy some PowerAde. I was surprised to see that the PowerAde 32oz bottles were on sale - 2 for $3.33. The store was very clean and I was impressed with that. However, that's where it went south.
I got in the shorter of 2 lines and there were 3 others in front of me. I noticed the cashier took the most time with the customer immediately in front of me as they joked around a lot conversing and laughing for at least a couple of minutes. However, when it was my turn the cashier acted confused...and said I need some change to the other cashier. I waited patiently while they broke quarters. Then he scanned my 2 PowerAdes and it rang up like $6.
I pointed out that they had a sign on the door they were selling them for 2 for $3.33 and feel free to check. He stammered and muttered for a full minute before he came back with a response which was, "Ok...that will be $4.59." I was like..."Sir...did you not hear me - I just said you have a sign on the door that it is 2 for $3.33." He looked even more confused and fumbled with the drawer and then asked the cashier to the left that he needed a correction. She seemed like she was a manager. I had 4 $1 bills on wanted to them to give me the exact correct change like most places do and was prepared to wait until they did.
He whispered to her the amount he thought it was and ignored what I said and when she came over and said I'm adding a discount. When she walked away he made no effort to adjust the amount and just handed me a few coins. I called him out on it and the line behind me was growing. He got mad and shouted aloud..."You make me sick....that's why I hate ** like you"....then walked away and said I'll take someone in the next line.
I told the other cashier. Having witnessed him act out she came over and corrected the correct change issue. I told her his behavior was inappropriate and he is not mature enough to work there and probably needs to be let go asap. She nodded in agreement, I got my correct change, walked out with my 2 Powerades and left. However, things could have gone very differently and I've witnessed violence from customers who responded when it was a moneygram or western union that involves a couple of hundred when the cashier was disrespectful.
I have heard of bad reviews from other patrons of gasbuddy and getupside of Circle K claiming they like to shortchange people so you gotta watch them like a hawk. I've also heard stories of when altercations break out between 2 immature ** minded people of any race. My goal was not to fight or have fired some saggy pants wearing young "boy" playing cashier who wasn't mature. However, I share this because I know of people who could potentially have jumped across that counter and put themselves, him and others at risk b/c once the irrational behavior line is crossed people often fail to think through consequences. Management, please do your best to screen against hiring hot heads that could cause more harm than good.
Reviewed Dec. 28, 2020
Went in to Circle K to do a quick exchange of my Amerigas propane cylinder. Girl at the counter said that she was all by herself and if I could wait out by the outside caged cabinet, she would send the other person out as soon as he got back. Waited for 10 minutes and no one showed up so I went back in the store to see what was going on. Asked they guy why no one came out to exchange my cylinder of which his reply was, "they have no cylinders left to exchange." Why in the world didn't they come out and tell me that? No problem, went across the street to Walgreens and got a Blue Rhino cylinder for two dollars less and great customer service! Tell me again, why go to Circle K?
Reviewed Dec. 6, 2020
Easy pay enrollment requires drivers license number, bank account information, last 4 digits of social and then I got an email saying they needed a copy of the first page of a utility bill or 1st page of my bank statement. This seems way too extreme to me so I cancelled everything. The IRS.gov website didn't ask for even half this much information when I set my account up with them. It certainly isn't worth saving a few bucks at a gas station.
Reviewed Oct. 18, 2020
@circlekstores My husband was just at the store at 8023 Cumming Hey, Canton, Ga 30115 to buy wine. He chose some bottles from a shelf marked $6.99. He was chatting with another customer and didn’t immediately notice that he was charged almost $30 per bottle. Afterwards, he tried to return it and was told to, “call the cops if you’ve got a problem.” The clerk then went on to mock my husband to his friend that was checking out after him. Is this really the level of customer care you are striving for? Please let me know what you are willing to do to try to rectify the situation and to improve the customer service situation in your store. Thank you for your time.
Reviewed Oct. 18, 2020
The store on Wrightbro Rd without the deli. I was in yesterday. The cashier was rude and unprofessional. She yelled at me and wouldn't let me get my items because she was upset because her relief didn't show up. I was very so ashamed and it was other customer there, and I'm sure that's not her first time because she was very comfortable with her actions.
Reviewed Sept. 23, 2020
This is a store I regularly go to because it is so close to my house. I've never really had any problems with the customer service before but the other night was very different. There was a woman named Linda, that I have never seen working the night shift, working that night. I'm assuming she is relatively new given the way she handled the situation. My gf, her friend and I went into the store and the girls were looking at the ice cream machine which had a caution tape sign on it but nowhere on it said do not use. Also there was water all over the floor in front of the machine but no sign notifying us not to go down that aisle or wet floor sign. All of the sudden she runs over to us and was almost yelling at us to get away from the machine and was like "can't you see it's not working! You cant be over here!"
Then to my surprise she says "actually the store is closing! Buy your items and get out! The store is now closed!" At this point I'm extremely shocked by her reaction. I'm not sure if it was really the ice cream machine she was freaking out over or just us because we were the only ones in there besides one other man. I refused to purchase anything and we left to go down the road to QT. As I'm driving back to go home I noticed almost the entire parking lot was full and she in fact did not close the store. This honestly made me feel like she was judging us for some reason and I just can't seem to think of any reason she would have done that to us.. Not sure if I'll ever be going back there past 10 pm.
Reviewed Aug. 6, 2020
I have an issue with a company who profits in the billions forcing consumers to take on credit card charges due to the change shortage. Other companies are working the issue without resulting to credit.
Reviewed July 31, 2020
I thought the easy pay was a good idea. It showed that their NSF fee was $40. My bank charged $30. I received an email saying that I had an NSF for $51, I shortly after got a call about it. I had not made it to the bank overnight and they ran the account again for the $51 & the $40 separate. So that way it charged my account $30 twice, before 9 o'clock the following day. They have employees that can go in and continuously take your money, even if it's fees to make your life harder.
Reviewed July 20, 2020
I went to two different stores and there were MANY customers with NO MASKS. I asked and your store policy is to NOT enforce mask wearing even though the state and CDC highly recommend it. SO until you enforce the policy I will NEVER shop in your store for any reason!!!
Reviewed June 26, 2020
I use Circle K at least 400 Gallons per month via EasyPay- during Covid pandemic I was work challenged and for the first time realized I had no funds in my debit - I called Circle K same day and they could not remove the 25.00 fee because they said they did not care or have a policy for the pandemic in place - They have just lost a loyal customer!
Reviewed April 13, 2020
At about 2:45 PM this afternoon, I stopped at the Circle K in Milan Ohio to get gas and a small snack. I stopped at pump #6. I walked in the store to use the restroom. I then went to the coolers and chose an 89 cent package of string cheese to buy for a snack. I then went to the counter to pay for my snack and to put the gas in my car using my cash miles card that had fourteen dollars on it. I paid for the gas using my miles cash card and then put the string cheese purchase on my debit card. I went out to pump the gas. The pump did not show that my fourteen dollars had even been put on the pump. I went back inside the store to see what the issue was. The lady that had rung me up for both transactions was not able to find my transaction for the gas. She was only able to find the transaction for the string cheese. (She was an assistant manager)
I told her to take the customer behind me so that she would not have to wait. The customer saw me starting to cry because the assistant manager had told me that there was nothing she could do about my fourteen dollars being missing. The customer paid for my gas out of the kindness of her heart because of what the assistant manager had told me. I felt so humiliated! The assistant manager just shrugged her shoulders and said again that there was nothing she could do. So, I went outside to pump the gas that the customer paid for. After pumping it, I went back in to ask the assistant manager for the miles cash card back. She gave it to me and told that the card had a zero balance still. She also told me that both pump numbers 5 and 6 had been "acting up for a day or two now". I told her that the pumps should not have been put into use if they were not functioning correctly. I went back out to my car crying.
I called the number on the back of the card hoping to speak with someone who could help me fix the card situation. The lady that answered the phone was in Mexico. (She said so herself) The phone rep also told me to "calm down" because her "English was not very good" and that she did not understand me. I had to respell my first name at least half a dozen times. The phone rep still was not getting the spelling. The phone rep told me that since I was still at the location I should have gone back in the store and had the assistant manager call your Tech Support department. I told the phone rep that I did not feel comfortable going back in the store because of the Covid-19 pandemic. (The store had several customers inside by then)
So,l I started to cry again. She had no right to talk to me that way. I am a paying customer and should be treated with respect. Instead of continuing to cry, I just hung up after several minutes on the phone trying to deal with the phone rep and her poor English comprehension skills. I was brushed aside by the assistant manager. I was humiliated and degraded all the way around. Sure, the customer that paid for my gas did so out of the kindness of her heart but it was not for her to make right! THE ASSISTANT MANAGER should have made it right! I should not have been put on the spot in front of the everyone in the store! I should not have been yelled at by the phone rep either! Circle K should be using phone reps that can speak, read, write and comprehend English.
It was over 30 minutes of my time trying to get the gas in my car and calling the customer service number on the back of my card. I also called a lady named Connie at the Great Lakes Division. She did not answer her phone so, I left a voicemail. She has yet to return my call as of the time stamp on the message I am sending you now. There have been pricing issues on the sign at the same location before. (One price on sign and another on the pumps) It happens quite often. I work in Marblehead Ohio and used to work in Sandusky, Ohio. I have been stopping at this store at least 3-4 times a week for the past two and a half years. I am an STNA. If I were to treat any of the patients or their families the way that I was treated today, I would not have a job.
At a minimum, I want the fourteen dollars put back on my card since I did not get to use it for the gas. I also want to be contacted directly about what transpired today. I work till 3 PM typically. (Today I got off early because of low census at work-we can't admit new residents until the Covid-19 Pandemic has calmed down and the stay at home order lifted) Circle K has fourteen dollars of my hard earned money. Not to mention that all of this made me late for a job interview. I used to work for Englefield Oil. They own the Duchess Stations. I worked for them for several years. That is why I know why, when and how the pumps should be bagged etc.
Reviewed April 2, 2020
I am a healthcare worker at 2 hospitals in Phoenix, AZ and have been to 4 different stores and none give me my coffee for free as advertised. They pick and choose who they do it for. I had 2 coworkers behind me that she gave them free coffee. I guess it's time to go to Starbucks because they dont pick and choose. It's a true advertisement..

Reviewed March 26, 2020
I moved here Jan 06, 2020 and go to Circle K every day sometimes 3 times a day. I feet my daily fountain pop and gas every other day. I just FINALLY got a $2 reward. I couldn't believe it...thought I was doing something wrong. I would even go back to my car and fight through the line if I forgot my rewards card. They have a coffee card but, not a fountain drink card. I don't drink coffee. I don't want to sound ungrateful but, it's not a good program. I go more than most so it would take normal people 6 months to a year to get their $2 reward.
Reviewed March 5, 2020
Circle K in the state of Oklahoma and the city is called Moore. It’s at 4th and Eastern. The car wash will dent and or take the paint off of your vehicle and when you go in the store, tell them, they take pictures and have you write a statement (THEY DO NOTHING ABOUT IT)!! I was by the manager and assistant manager that they sent all of the forms I filled out, the forms they said they filled out, and all of my contact information. It has been over a month and nobody has contacted me to fix my vehicle's paint that was scraped off by their car wash.
When I called “again” yesterday the manager said, "You are just going to have to wait for circle k claims department to contact you." I asked the manager for the claims phone number or corporate office phone number.. She told me she didn’t have it. I asked her if she could or would get it for me.. She told me “no”.. My name is Rhonda and my phone number is **.. If anyone has any ideas for me please call me.. Thank you..
Circle K Gas Stations Company Information
- Company Name:
- Circle K
- Website:
- www.circlek.com