Chevy Corvette Reviews

On January 2, I returned my car to the dealer with another noise issue and was told again that the Torque Tube needed to be replaced. My car is still in the shop and will probably be there until mid-next week (14 days). What the heck is going on? Why can this problem not be fixed? This is not what I expected from a $70,000 flagship auto from GM. I have purchased 5 GM products in the last 7 years. I am very disappointed in Corvettes and GM dealer service! I have a 2005 Tahoe with 130,000 miles with no problems. One extreme to the other! Unless this current problem can be addressed with a satisfactory resolution, I am through with GM products and GM dealers!

The repairman went online to search for recall for the replacement of the harmonica balancer for the 2005 C6 Corvettes. It was reported that some 2005 and 2006 were recalled due to the harmonica balancer being bad (wobbles), but reported that he didn't see a recall for my particular VIN **. I've searched the internet and found several discussions and complaints relating to the C6 Corvettes harmonica balancers being recalled. After checking with my local Chevrolet dealer service department, I was informed that my particular C6 Corvette did not show having a recall based on the VIN, but they have received complaints about some C6 Corvettes models having problems with the harmonica balancers. I asked for a repair estimate and was told that the repairs would cost around $1,100 to replace the balancer and that this was an approximately seven-hour job and they would need me to plan to leave the vehicle for two days.

Based on the number of complaints and the fact that some C6 Corvette models with certain VIN series were covered on the recall, I am respectfully requesting that the cost associated with the replacement of the harmonic balancer be covered under the recall warranty. Please consider the above information and the history of the claims and recalls for this particular model vehicle. Thank you in advance.

Van Chevrolet in Scottsdale, AZ told me several times that "we have to get engineering involved." And the only involvement of the regional engineer was "put different tires onto the car." Also, he never heard the noise and never went for a test drive in it. Finally, Van Chevrolet's service director, Mr. ** told me "There is nothing wrong with the car. Some Corvettes develop a grinding and banging noise after they heat up; others don't. Nothing we can do for you." I have contacted Chevrolet's Customer Assistance Center, but they have not done anything about it other than opening a case.

Today, I went to a different dealership, and their shop foreman confirmed that the grinding and banging noises are not normal. Hopefully, this dealership will be able to diagnose and repair the problem. I also know about another guy with exactly the same car and exactly the same problem. He gave me his VIN, but GM does not want to hear about it or look into that car's service history.

I believe that they have a stack of complaints about the same issue on file and are afraid of a class action. I am under the impression that their engineering department knows what it is and tries to ** customers who complained instead of repairing their cars. It is strange that they are not making any serious attempts to analyze the problem. Corvette is one of their top-of-the-line products, and they should be proud of it. Ignoring complaints about grinding and banging noises and telling customers that there is nothing wrong with the car are like as if they were saying "We know that our products are junk."

The service representative, Peggy, initially stated that it was the battery and suggested that I return the battery where I purchased it and will receive a pro-rated amount for it. I stated that I would not do that and asked them to determine if the battery was defective and if so, they should replace it so that if there were problems in the future, I would deal with them. The next day, Peggy called me and stated that the problem was determined to be the defective column lock module. After several weeks, I still do not have my car back. It is still at the dealer waiting for the part. It has now been nearly 3 months.

On September 4, 2010, I contacted Chevrolet to complain about the lack of concern with the service of my vehicle. I spoke with Brooke at the Chevrolet Complaint Department. She stated that I would receive a call within 24 hours. I waited until September 7 to call back. I was referred to the GM District Office where an agent by the name of Lizzy would be handling the case. I did not hear from Lizzy so I called GM on September 13. I was told that my case was now being handled by Estelle and left a message on her voice mail to please return my call. I called again on September 14 and left another message to return my call.

I called back to GM in an attempt to speak with someone in management and spoke with a customer service representative by the name of Calvin. Calvin would not give me a manager and only stated that he would make sure that Estelle received my message and would return my call within 24 hours. It is now September 15 and I have not yet contacted by anyone from GM about my concerns. I will not stop contacting GM until I am able to speak to someone with responsibility enough to contact me and resolve my problem even if it is the CEO himself. Heck, President Obama if necessary since the US Government owns a majority of shares in GM. It just goes to show that even GM is acting like Government Motors.

I still had the problem...why would I bring it back to the dealership that didn't see any problem? Needless to say, I finally got the issue fix on my own with no help from GM. After several changing of the rear end fluid and doing the proper figure 8's after the fluid changes, which I don't believe the dealership was doing, Its corrected.

My point is your customer service rep was not help at all. I know they are busy and have many issues to handle. But not returning calls when she states a date. And not responding to message left by the consumer is just bad business. This experience has me thinking whether I would buy a GM product in the future. No need to contact me. My issue is resolve. Your issue is to fix your customer service to GM Consumers.

I got a call back from the dealer telling me that water leaks, seals and various other parts are not covered by the GM "bumper-bumper" warranty and got stuck with a $1,500 repair bill for a factory defect. Meanwhile, "GM-certified" states: "GM means no worries"; "Bumper-bumper means everything in between is covered." This is completely false.

I think that they mean between your bumper and the next car's bumper. What a sham. This is on the Corvette Z06 too, where water leaks are somewhat common. A shame on how they still treat their customers. And President Obama told us that the GM warranty was better than ever. Everyone should know that GM warranties cannot be trusted. I posted my story on the GMInsider.com website and was subsequently banned from that site for posting my story (and story may have gotten deleted). At least, Toyota takes responsibility and still has a real bumper-bumper warranty.

I do not drive the car daily. It currently has 15,800 miles on it. I have put less than 2,000 miles on the vehicle since purchasing it. I am very dissatisfied with this GM vehicle. For the price of a corvette, even a used corvette, you would expect much better quality. I have made several attempts to correct this issue. The local GM dealership didn’t even have anyone with the knowledge of C6 rear ends. These were the word directly from the mechanics mouth that worked on my vehicle. So this is my final effort to get this issue corrected. All I want is a Corvette that runs properly with a rear end that doesn’t bind/grind when making turns.