Better World Club Reviews

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About Better World Club

Better World Club Company provides our customers high quality, valuable, and environmentally responsible products and services. From emergency roadside assistance to travel and insurance products and services, Better World Club is dedicated to the customer and being a socially responsible company. When you do business with Better World Club Company, you are not only obtaining quality service, but are also helping us donate towards environmental cleanup and advocacy. Contact us today to learn more about our products and services!

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Better World Club Reviews

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    Page 3 Reviews 40 - 240
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 14, 2017

    I had a great experience with Better World Club. You sent a technician from Pop-a-Lock in Oakland, California, who arrived promptly and helped me get my car running. He arrived in about 30 minutes, which made the experience very manageable. Thanks for the excellent service!

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    Customer ServiceCoverage

    Reviewed April 14, 2017

    I'm so glad that I found Better World Club. Not only do they support better causes than that major automobile club, their customer service is superior and their roadside assistance is just as good. And the fact that they cover bicycles is fantastic.

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    Verified purchase

    Reviewed April 14, 2017

    I have had 2 roadside service requests. For each I was told to expect a 1 hour wait but I had to wait 2 hours and 3.5 hours, respectively. The delays were blamed on the local service providers but Better World Club is still the responsible party for contracting with those providers and not holding them to their obligations.

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    Customer Service

    Reviewed April 14, 2017

    I received assistance within 45 minutes of getting off the phone. Tire was inflated enough to allow me to drive to have it repaired the same day. Very pleased with the service. Would recommend Better World Auto Club to anyone looking for a green alternative.

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    Customer ServicePunctuality & Speed

    Reviewed April 14, 2017

    I've called for assistance twice in my two years in this club. Both times, the wait was well over two hours, even though I was told it would be under an hour. In both cases, I got a call saying the truck was on its way, then a second call stating the truck should have arrived. In both cases, the first company never showed up and a second service company had to be called. A subsequent call did not make clear why the first company never responded.

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    Customer Service

    Reviewed April 14, 2017

    My truck wouldn't start at a nearby store - I called and Better World arrived within 30 minutes, while updating me via text - then jumped the battery. A few weeks later I locked my keys in the truck at another store. Again Better World arrived in about 30 minutes, with text updates, and was on my way after he opened the truck. All good.

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    Verified purchase

    Reviewed April 14, 2017

    For those who use and enjoy paper maps, Better World's service is great. The maps arrive in a timely fashion and having them gives me a 'big picture' look at various routes. They have been very helpful on road trips since I have a full look at a region or district without having to flip through multiple screens.

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    Customer ServicePricePunctuality & Speed

    Reviewed April 14, 2017

    Ever since I discovered Better World Club, I have enjoyed their awesome road service and service to the world's environment! They are affordable, flexible, kind and expert at what they do. From AAA, I've had slow and rude service, and problems getting refunds when a police tow truck came before AAA did, rigidity and callowness. The fact that AAA spends millions or more to FIGHT public transportation bills is disgusting. They don't deserve a penny. I tell all my friends to switch to BWC, and that they will gain on all levels.

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    Coverage

    Reviewed April 14, 2017

    I had the unfortunate opportunity to use the service recently. All worked without issue except that since I was nearly 130 miles from home, I had to pay a significant amount to get my car home over the 100 miles that I was covered (additional $190). Otherwise, it worked out well.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 14, 2017

    Tow truck arrived promptly and on time. Driver was courteous and professional. Telephone dispatcher was courteous and professional. Total time from initial call to tow truck arriving was about 1 hour and it was unfortunately a heavy traffic time. These people will take care of you when you need it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 14, 2017

    We called & told the BWC agent that we were not with the car but could be whatever time she said. She said that was OK & the repair guy would be there in an hour. But ten minutes later the repair person called and said he was there & since we weren't with the car, he was leaving (this actually took multiple calls back & forth between me, the repair guy, & the BWC agent). So we went to the car and called again. This time it took about two hours for the repair person to show up. Overall a very long and frustrating experience.

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    Better World Club Company Information

    Company Name:
    Better World Club
    Address:
    412 NW Couch St #100
    City:
    Portland
    State/Province:
    OR
    Postal Code:
    97209
    Website:
    www.betterworldclub.com