Acura Reviews

Hoping someone might have some insight on this... I bought a TLX October 2015 and babied it. A few weeks ago my husband asked me what I hit, because he noticed spidering of the paint to the front bumper. I know that I didn't hit anything, but I figured "sure, there's a chance someone hit my car". But the more I looked at it, it appears that there's a bubble in the paint, and then the spidering is stemming from that. The bizarre part is that the clear coat is flawless; not an imperfection or scratch. Wouldn't one think if something hit it enough to cause a bubble and spidering, then the clear coat (which took the impact) would be affected?

2012 Acura TL Power steering fails. From the "airbag" recall to the transmission recall I can handle. Now the fact that my power steering suddenly seizes and leaves me in the middle of an intersection with a non functional vehicle I cannot handle. The answer? Pay to have the EPS replaced. Now, going on blogs this is a COMMON issue and should be a recall warranty issue! Not self pay. Someone is going to die until Acura/Honda notices. It's not right. I have been a Honda or Acura owner for years. I will tell you, this will be my last. It is dangerous and someone will die then they might listen.

We have an 03 MDX with 130,000 miles. We have already had trans replaced a little over a yr ago and last night it went out again. No warning signs, nothing. Driving 35 mph and the tachometer went to 4500rpm and we coasted to a stop. I did see the D5 light on dash, that tells us which gear car is in, was flashing. We simply can not afford to fix this again. We will never buy Acura again, and will tell all our friends to stay away from them. Even if I do find the means to fix it, it will go up for sale immediately, and I will be looking at Chevrolet for replacement vehicle.

I got the MDX 2016 and I have about 12000 miles and the suspension is so bad I went to the dealer to look at it, they fix the system on 2017 models so I have to stick with it or buy the new one 0.

My family has been a loyal Honda customer for 30+ years and 6+ Honda cars. We've loved their reliability and dependability. That being said, it is unfortunate that I have had a negative experience with most my recent vehicle. I drive a certified pre-owned 2012 Acura TL Tech Package, which I purchased in 2014. Since the purchase, the car has driven very well, showing no indication of any issues. Though I purchased this vehicle in a metroplex, I live in a rural area. I drive 60 miles round-trip to and from work.

Having purchased 5 new Acura from Crest Acura in Syracuse NY I expected some consideration for being a very loyal sales and SERVICE customer. When considering purchase of a sixth Acura I encountered Jim **, a very disappointing encounter. Upon having my TL (purchased new at Crest and fully serviced at Crest) looked at for trade in, I was offered far less than book value. When I questioned this, I was told by Mr. ** that he couldn't pay more for my car than he could buy one for at an auction, no consideration for a one owner fully serviced Acura from his dealership.

I bought a 2016 MDX at Apr 2015. The car has usual new car smell. At the beginning, I thought I will disappear soon. I am wrong. I can't stay in the car without the window open for about two years. But unfortunately after two years, the smell of new car just reduced a little bit and the leather seat still gives off strong chemical odor. I can confirm because if I smell closely to the leather it's just too strong. I have owned multiple cars with leather seats before. This is the first time I hit the issue. It's not typical genuine leather smell. It's unpleasant chemical smell.

I have a 2010 Acura TL, 6 weeks ago while making a turn the driver side CV Axle cracked and broke disabling the car. I had it towed, $150 30 miles to my mechanic. It took 4 weeks to find a replacement CV Axle. Dealers couldn't get them. Apparently there were only 500 of these Axle setups made for this model - there were 12 available in the entire USA. I was "lucky" to get one I am told. Now just a week later, my passenger side did the same thing. CV Axle broke. These cars are garbage!!! I am told it could be as long as 8 months, by the dealer mind you, to locate and get a part from Honda!! I am out of a car. Piece of garbage!!! Sell yours and get a well made car, Tonka, Hyundai or Toyota, Ford, Chevrolet!! Anything but this crap!

I have been given the royal runaround today and all I want is to make my 2007 Acura RL safe for me and my family. I was contacted to by your customer no service, reference case number **, and the drive side and passenger airbags that need to be replaced. I was told I could get a rental car to use until parts became available and to contact Sons Acura to set this up. This was wrong or at least Sons Acura say so. So they told me to call 888-234-2138 and press opt 3 to arrange for the rental. The person at opt 3 told me to call Sons Acura, so I called them back. Sons Acura then told me that they saw where I had requested the airbags to be ordered in back in July, but they were not in. They also said that Honda of America is wrong and they are not giving rental cars to those people with airbags that can kill them. I don't want your car anymore. I don't want to die or my family to get hurt either!

I have been battling with Acura "Customer Service" for 2 months over a common problem Acura is ignoring: Bluetooth systems draining the car battery. I spent over two years having my battery regularly recharged or replaced, with the Acura dealer unable to diagnose the problem. I could not let my car sit more than one day without starting or the battery would be dead. I took it in several times and once paid to have a relay switch replaced, which did not solve the problem.

I have several complaints about Acura and to be more specific, both Acura of Bay Shore and Acura Company. I leased a RDX in 2015. They deceived me in every possible way. Before I went to Acura I had a lease through Nissan and I had 5 months left on that lease. Allison, the sales rep, repeatedly told me that they would pay the 5 months I had on my previous lease as part of the deal. Needless to say, they added the amount of those 5 months to the new lease. The day I sign the contract I was in a hurry and I did not want to go through the whole process and I took responsibility and I am paying for what they told me they would do.

Our daughter has a disability but she works. She worked hard and saved her money to buy a car. She bought an Acura. Now the transmission is shot and the sad part is there is a recall for this issue but Acura will do nothing. They don't care. This is a longstanding problems with their transmission and they won't honor or support their own products. It's disgusting. This issue has been going on for years, what they do is have a car owner bring the car in to be check (you don't have any problems at that time) so now they can say "Oh you used the warranty." It's disgusting nobody cares, it's such a shame.

I leased a 2016 RDX in March. The first few days of driving I noticed a vibrating sound under the hood near the passenger side. I took my car back to the dealer in Santa Monica and was told it happens on these cars. It's the brake pump adjusting. The agent told me he tested other 2016 RDX's and he heard the noise. Well it continued. I took it back the following week and I drove around with a service agent and of course I could not replicate the noise. It only happens occasionally but it's very irritating! I was told unless they hear it when driving the car there is nothing they can do. I had a 2104 RDx I loved, I'm starting to hate this car.

I was very impressed initially with the car, it truly lives up to its reputation. I have been driving Acura for many years as my father did when he was alive. However, when it comes to customer care, I can tell you that the dealership fell very short. I had to replace the windshield due to a crack. Once the windshield was replaced, it then needed to be re-calibrated. When I contacted Center Acura, they told me that they were very familiar with this issue - no problem. It would take about 1.5 hours to do the job. Come very early in the am. So I did, to discover they could not calibrate the windshield because it needed a specialized silicone film first. They said, "We will order this and call you next week, but should take a couple of days to get." They never called - two weeks later, I called and they said, "We forgot to call you." I couldn't believe this since Acura is totally customer oriented.

2009 Acura TSX is Junk. Interior that looked like leather is really rubber as thin as a balloon, all around the seat sides, head rest and arm rest. Falling apart at 90,000 miles and looks like the car has leprosy. Very sad for such an expensive auto. Burns oil like an old Chevy. I will never by another Acura or Honda. Compare that to my Toyota Tacoma. 12 years old, 130,000 miles, interior looks new and mechanically have never had any failure of any kind. What was I thinking to buy to Acura?

I leased a 2014 Acura RDX. The vehicle was recalled due to a faulty airbag. The parts will take two months to come in but we don't want to drive the car due to the safety risk. Acura, via my local dealer, provided a rental car that is far below the quality of the RDX. For example, no navigation. I complained to the dealer and to Acura Customer Affairs. Policy is that they only provide a vehicle - not an equivalent vehicle. At the same time, I am still paying the full lease for a car that I can't drive. Is this fair? Very poor job on the part of Acura.

My family has purchased almost 10 new Acura products in the last 14 years, all new. My mother bought 2013 Acura ILX for $28k. Only has 15k miles. Has had 3 batteries! Acura says car must be driven 20 mile a week or battery dies! Offered $12k trade!

Bought a pre-owned certified 2011 rdx. Well first off was told it was awd it was not. Brake warning light was on, all tires were way off the psi. It should of been after the 120 point check they must of not done. 3 months later headlight had tons of water in it. After complaining to Acura relations was told they would help out of good will but after I was ready to replace the headlight was told they won't "because you bought the headlight light from a 3rd party" but it was oem. I have owned 3 Acuras this is my last. Stay away from buying Acura. They are not the company they use to be.

I have a 2012 Acura RDX with technology package and only 24,000+ miles on the vehicle. I financed the vehicle in May of 2015 at the end of my 3 year lease and purchased Acura Care for over $2,000 should anything go wrong with vehicle to make sure it is still under warranty. Needless to say, the positive end of the battery cable became so eroded that the cable became loose and was very thin. I have kept up with the regular maintenance but for whatever reason, the battery terminal was never serviced by the technician. The car could not start and I thought the battery was dead.

Apparently someone tried to steal my 2014 Acura MDX and thus it was "immobilized" by the anti-theft. They stole my sunglasses and apparently tried to use a crowbar to get in the window DENTING the window frame even though the car was unlocked! Therefore, I could not start my car as it was "immobilized" and was told to get the other key fob that was 30 minutes away at home. I could only get to that the later in the evening after the Acura service dept was closed.

We purchased a new Bellanova White 2015 Acura TLX in June. We noticed that there were "runs" and "pits" or "dimples" in the paint in several areas of the car. After contacting the dealer, they took the car in to repair the paint run. The service manager took pictures and sent them to the Regional Rep who approved repainting the runs, but since a camera could not pick up the "pits", the Rep said that he would have to personally inspect the vehicle. The service manager told us that his staff would inspect the entire vehicle and he sent it out to have the runs and pits repainted. After having our car for about 2 months, the pits in the paint are still not fixed by the dealer. The regional rep, who was scheduled to personally inspect our car on Oct 20, 2015 cancelled the viewing and to our knowledge has never seen the vehicle.

My dashboard has large cracks over the passenger side, and hairline cracks on the drivers side of the vehicle! I am at a standstill with Acura client services as most of the rest of you are! It's pretty sad when you shell out your hard earned money for a product that you had such good faith in, and it falls apart literally in front of you. I was brushed off with them saying that it was cosmetic and not a safety factor.

I have just recently purchased a new 2016 MDX and currently have 3100 miles on the vehicle. I have some major concerns in which I am very worried about. I just went to the local supermarket for a few minutes went back to my car and tried to start it up. The transmission seemed to be locked into place the brake was very hard and the car would not start. I tried to start the vehicle up three times and it would not move. Eventually I called my husband and he came down, got into the vehicle and it started.

Just a heads up to advise one more dissatisfied Acura owner. I have an 02 CL with less than 61K miles on it. I have maintained the engine every 5K miles using only Mobil 1 synthetic and did a complete change out of tranny fluid at 47K using the recommended Honda transmission fluid. The other day I was driving down the 405 fwy in L.A. and the transmission "surged" (as in threw me forward in the seat) as though the transmission decided to drop into 1st gear and then back up to normal RPM range again. I knew something was really screwed up with the transmission so I maintained a constant speed until I got to my exit 4 miles down the road. When I exited the freeway, the transmission started revving up and down trying to find the correct gear, slipping along the way. Obviously something was wrong and I only hoped the tranny would last long enough to get me home.

My wife and I purchased a 2012 Acura TL from Montgomeryville Acura on 04/26/2011. It was our first luxury car. It was a very exciting time for us. We even have pictures that we posted driving home from the dealership. On 08/31/2015 we sold the car. Here is how we got there:

We purchased a new Acura TLX from Acura of Tempe. We took delivery of the first car and it had factory damaged paint. They exchanged it for a second TLX and it also had factory damaged paint. The dealer has been a nightmare. They took the car back to have it repaired! A brand new car. We purchased it a month ago and have still not taken possession of it. Acura Client Relations is a misnomer. We have purchased several Acuras over the years and many Hondas. I thought Acura was a quality vehicle, but I cannot say that any more. Their quality control appears to be non-existent. This has been the worse car purchase we have ever made.

Through several trade-ins, I've now settled on a 2016 Acura RDX which I find suits my purposes very well. It may not be for everyone, but after driving the vehicle for several months, here is why I like it: 1) I am older with hip problems, and ingress/egress is perfect for me. It has high clearance, and the seats are at a perfect level. 2) The doors have a very solid intermediate stop, so I can open them 1/2 way and they stay open. I know this sounds like a trivial feature, but you would be surprised at how many cars don't really have this (or, claim they do and it doesn't really work that well).

We purchased our Mdx new knowing it was considered a luxury car and expecting it to last a long time without having any major problems. This car has been garage kept and only has 51 K miles on it! Three years ago the AC quit working - that cost several hundred dollars to get repaired. A few days ago the power steering quit. Luckily my husband was driving because he said I would never have been able to steer it safely off the road. He added the correct Honda fluid 3 times in order to make it home. Now we are being told it needs a whole new rack & pinion! How can a luxury car with only 51 K mile need a rack and pinion! We have owned many cars in the last 40 years and have never had to replace this part. The under side of the car is also all rusty. What else will go bad? Poor reliability for what is supposed to be a luxury car. Will not buy another one.

2006 Acura TL - I called the Acura dealer cause all of a sudden my dashboard is cracking everywhere. I know several more having same problem. This is a defect and should be recalled. They want to charge me $2050.00. I have always took care of my car and it's weird not only mine in my hometown is doing it. Also my Bluetooth won't connect. I talked to Acura corporate, they told me to take it to dealer cause my system might need updating. I did that and they just brushed me off without helping me. I am very disquieted especially with dashboard cracking everywhere when I take care of it and keep garaged.

I started my 2012 TSX and got intermittent flashing of my "check power steering system", total loss of power steering physically. I asked Acura for concession and they declined. I haven't been able to drive my car cause of unsafe amount of force to turn steering wheel at low speeds. Also, the estimate was outrageous. $740 just for the new EPS control module. I find other failures of 2012 TSX EPS, one of them is here on this site, Victoria of Millstone Township NJ. Another failure on Acurazine blog site, found it through google search of 'electronic power steering failure 2012 TSX'.

As an owner of an Acura MDX I must express my sincere disappointment with the company's customer service (or lack thereof). The dealer from whom I bought my car lost its contract with Acura. (This can happen.) Acura has never contacted me to advise as to where I should take the vehicle for warranty work. The nearest Acura dealer is a 2 hour (one way) drive for me, but an certified Honda dealer is only 10 minutes away.

I bought a new 2014 MDX AWD w/ Tech Package. 1st the Tech Package sensors stop working as soon as the temp. reaches anything beyond 103 degrees. Then, I got a pinhole leak in my radiator that Acura refused to take care of under the warranty. It turned out the design is changed to expose the radiator to the elements. Bad engineering is all I can say. Acura, I have news for you, it gets hot in Arizona and cars will encounter debris on roads. Your design should withstand both. Own up to your mistakes in designs and fix our cars.

I have a 2014 Acura MDX that I bought brand new in February 2014. Test drive was fine but after about 1,000 miles I began to notice a grinding sounds coming from the front of the vehicle that sounds tied into the transmission as the grinding changes as it shifts through the gears. I called customer service 6 times leaving messages for a rep to call. When I do get a call back I am told they will have a manager contact me which never happens. How many times should a customer call before an issue can be resolved?

I have very little negative feedback. My overall experience with this car has been--the best car I have ever owned. All cars come with technical issues. Now kudos to whoever invents a car that does not have issues ever. However, the only things that I experienced with my car were that the 1. Acura TSX 2004 (red, tan interior, v-tec engine) was that it was made with the starter near the engine. According to my trusted mechanic, he says that this car's positioning of the starter as being irregular. This causes the starter to malfunction more than other cars whose starter was not made in the same location. 2. A coil in the engine needed to be replaced. Other than that, I have had no other issues that were not issues related to normal wear and tear. I drive 100+ miles a day for work. This has been a very trusty car. I'm sad to have to sell it for a car with a wee bit less mileage. I'll definitely miss Red. (Yes, I do name my cars.)

I have a 2010 Acura CSX. Couple years ago, we saw some white spots on top panel and back door panel. This year I found spots become very big, and much more white spots showed. I went to dealer at Ottawa Camco Acura, and I was told there are many cars with paint issue. Acura manufacturer reduce paint thickness to save cost. Very thin layer of coat was slowly disappear. The quote to repair panels are over 1800$. I went to other body shop, and I was told repair fee is around 900$. I called Acura customer service, and I was told the paint issue is normal. I was told Acura will equally split repair cost with me. I think it is totally quality issue, and Acura should pay all cost. Acura is a prime car, and service fee is super high. I bought Acura car, because I thought Acura is a high quality car. But I am very disappointed. I think I made mistake to buy a car from Acura.

My husband bought a 2016 MDX from Acura Ramsey in Ramsey, NJ on June 27, 2015. One week after that he started having problems with the car. On Saturday we were out to dinner the car started giving weird noises and it said transmission problems. On Monday I tried to take the car to the dealer but all of a sudden the car stopped on RT 17. We had to tow the car to the dealer. When I was at the service I asked them what would happen with the car and they told me to talk to the sales manager Chuck **. When I went to his office he did not even told me to come in and I had to talk to him standing by the door. Actually first response I got from him was "There is nothing to talk about. Go to the service and wait for your car." I asked him nicely what the procedure because it was a major problem with transmission. He again told to get out of his office and go to the service department and wait for the car.

I purchased a 2015 Acura TLX Oct 2015. Day 1 of picking up the car it had a rattling noise in the speaker. I reported it to John Eagle where I purchased it and brought it back for service. Since then I have brought the car back 7 times to the dealership and they have not been able to fix. They will not replace the speakers or anything in the sound system. I have the car volume on a level of 3 and it still make that noise. If I turn the volume up higher you can hear the knocking noise from outside the car. The dealership finally had an Acura District Manager come out on 7/8/15 and know they are saying that they cannot fix the problem and there is no fix for the problem. They kept saying it is "indicative of the type of car."

Purchased new from Acura dealer, a 2014 MDX. At 22,000 miles noticed annoying chirping noise. After second time to dealer, they advised noise is from fuel pump and characteristic of vehicle & similar to other MDX. The loaners I have driven do not have this noise nor did mine for first 22,000 miles. I paid $50,000 for this vehicle, which is my fourth MDX. Unless Acura changes their response and fixes this noise, it will be my last. Who pays this amount of money to listen to irritating noise caused by fuel pump? Acura appears to be company driven by cost not customer relations! Where in the past I recommended to friends to consider an MDX, I now advise them of my unresolved issue. Those that ride with me ask what the noise is and wonder why I do not have dealer repair. They are dumbfounded that Acura considers this noise acceptable.

Transmission problem at 101,*** miles - bought the car (2002 Acura MDX) used with 55k. Car was reliable until I saw my temp sensor trigger while driving on the freeway. I live in the desert so extremely hot temperatures are common. From what I've read from former Acura mdx buyers is that transmission failures are common and inevitable. I made sure that the scheduled maintenance was performed to prevent the transmission failure. I'm disappointed that even though my transmission had the oil jet kit that supposed to help lubricate gears inside I still have the transmission problem. Acura quoted me 4k dollars to fix it and my transmission specialist wants 3k. I feel like Acura should have these transmission replaced for free especially if you do your scheduled maintenance with them. I'm going back to Toyota/Lexus.

We have owned many vehicles and we decided to give Acura a try mainly because we liked the body style and Honda's reliability. Worst mistake we have made in a long time let alone a very costly one! The car performs alright but the $5000.00 upgrade for the technology package is a sad story. The dealership along with tech experts there can barely explain its functions. Been there several times after reading the limited information in the manual and each time it takes three of these geniuses to solve one issue. They say to play with it but if trained personnel from HONDA CAN'T do it how is the consumer supposed to? Very unfriendly compared to other makers. Don't make our same mistake.

I have 2015 Acura MDX which I purchased from a reputed dealer in Houston. 4 months after 4000 miles things were going really well.. This part of the ownership happy!!! Then one fine day, it started developing tick sound when the vehicle was flexing as I move on uneven road. Things started getting little worse as days passed by. I took it to the dealer. After 2-3 days, dealer came back stating they can't fix the car. Acura rep. will come down and take a look. In the process, Acura rep damaged my car now it needs to go to a body shop.

I had purchased my $55,000 Acura RL from King just a couple of years before the high-end GPS unit went belly-up. It just quit working! I took it to King's service department and was told: "You must have bumped the unit when you were putting something in the trunk." (Say Whaaat?!?) "That's customer damage and not covered by the warranty. It's going to cost you NINE HUNDRED BUCKS and take about six weeks to get a replacement from California." Please know, the unit showed NO SIGN of being "bumped" while I was "...putting something in the trunk" but King Acura would not budge. Need I say, my RL will be remembered as my first and last foray into the sordid world of Acura.

I purchased a new 2014 Acura RDX with all-wheel drive and technology package from Apple Tree Acura in July 2013. The dashboard has slowly warped where it meets the windshield and has a dip or sag about 6 inches long and inch deep. The Apple Tree service manager as well as the factory representative determined that the problem is a characteristic of the RDX, that there is no fix and they will not attempt to repair or replace under warranty. They have admitted that my dashboard is the worst they have seen, but all RDXs have this characteristic to some degree.

I own a 2015 Acura MDX that is the months old and it has less than 4000 miles. I was driving down the highway early morning when suddenly I heard a loud boom (sounded like a shotgun). I looked around to see if someone had a flat tire but there were no other cars in sight. All of a sudden I heard loud wind noise and felt pieces of glass all over me. I even suffered some scratches on my hand and on my head. That's when I realized that my sunroof had exploded. There were no other vehicles in sight that could have caused the damage plus the moonroof had exploded upwards. I have contacted several dealers, also called Acura customer relations but no luck. I've find some research to find out that Acuras have had this issue on most of their vehicles. Acura doesn't want to assume any liability and won't pay for the repairs.

2014 acura mdx - Unusual engine noise when idling. It started in March of 2015. Took it to dealership. Was informed that it common noise to mdxs. However, when I bought this mdxs new there was not this unusual noise present. So acura has no fix for this problem. Others have reported similar noise. I believe that a class action lawsuit against acura will have to be taken for them to fix this problem.

2008 Acura TL - Worst vehicle I have ever owned. Acura does not stand by their product. Purchased new and dealer maintained. It has cost me thousands of dollars in repairs. Major wiring issue early on not covered by warranty. Accelerator pedal pump system went out 200 miles past warranty, called Acura hoping they would cover it in good faith but they could not care less. Now the transmission is really clunky. I have had so many problems with this car. Afraid every time I drive it something will go wrong. My '99 Ford Explorer with 182K mile has never had any issues. It hogs gas but is way cheaper than Acura repairs.

2012 Acura TSX Power Steering System - On Thursday, I was driving back to work from my lunch break when suddenly as I was coming around a turn my steering wheel locked up and I immediately went into panic mode and could barely drive my car. I immediately tried to pull over and the Check Power Steering system light came on. I turned my car off and then back on and drove 500 feet back to work since the light went off. After work, I drove to the gym about 5 miles away and as I was driving again, it locked again. I brought it over to the Meineke next to the gym and had him keep it overnight to look at it in the morning. After he inspected it the next day and drove it, he said there was nothing wrong wear and tear wise on the car that he could see and to bring it to Acura.

2011 Acura tsx. Worst riding car I've ever had. First and last Honda I've ever/will ever own. Interior rattles everywhere from the time it was new. Cheap thin paint on front of car - looks like it's been sandblasted. I'm easy on my cars. This was a daily driver with mostly Highway miles. Transmission went out at only 75k. Never had trans problems with any car I've ever owned. From what I hear, this is typical. Honda transmissions are some of the worst made. GM and Toyota are best. Oh well, you live and learn. Hope this review helps someone NOT buy an Acura or Honda.

My car was making noise once it ran for a while, went to two different dealers both said this is how Acura is made. I have an Acura 2014 MDX. When the dealer took my car to do service and gave me a temporary MDX 2014, that car made no noise, it was only my car. They did not know what it was and claimed it was normal. It is very annoying.

I have been paying off my 2013 Acura Tsx since May of 2013. First of all, I put down $10k out of the total amount of 34k, which includes tax. I have been paying off $500 every month until it dropped to $477 a month. I may have missed a month here and there, but would make it up the next month. Now riddle me this, How do I still owe 18k? I have bank statements totaling up to 10k in payments. 10k monthly payments +10k down payment = 20k. 4.0 apr, results in what? About 2k so far? So if anything, I owe around 12k, considering my apr guesstimate is somewhat close.

"Luxury" car is what they call it, more like CRAPPY car! I have a 2013 RDX. Few weeks after purchasing it, it started to have break noises. 3 years later, it's still an ongoing thing. They cannot find a solution to it. When I simply asked the service team what they can do to stop it, they simply said "it's not going to stop." I have been in and out for the same problem that never goes away! It's very frustrating and scary to think that it could be a safety concern! Client relations is also one sided! They don't listen to you because to them, it's the service team that's right. Screw this company! Never gonna buy a "luxury" car again! You do not get your money's worth and no peace of mind driving it!

I am amazed at the level of service concerning issues with our 2015 TLX 4 cyl. transmission. This is not to be confused with the 6 cyl. recall. We have 3000 miles on the car. The downshift at times BANGS into gear. The up shift from standstill also BANGS into gear, feeling like you are going to hit the person in front of you. Of most concern is that - 3 times from a standstill - once you start, the car completely stops moving (almost like you threw it in neutral) then kicks in. This happened in the middle of an intersection. Very dangerous. Problem is it only happened three times in 3 months. The dealer says if they can't replicate, nothing they can do. In fact tells me I need to get used to a different type of transmission with the "dual clutch" transmission. I said my expectation is that when I push on the gas pedal, the car goes.

I purchased my MDX slightly used off dealer lot, it had about 6,000 miles. I have loved many things about the vehicle, however recently (once I had paid it off and warranty expired) my battery has died 4 times. Had alternator replaced around $700 min. Had new battery installed, but still died again. Now my navigation system says it is reconfiguring and if it isn't working in 10 minutes to take to dealer. Well, I can't afford to just run down to Acura every time there is an issue! The last time I brought it in, when I went to p/u my car wouldn't start! The side board was hanging off and remote key wouldn't work! They never offer loaner vehicles and overcharge everything. Now I have no navi. My check oil light is constantly coming on (oil is fine) and my key gets stuck in ignition!

I have driven Honda/Acura since 1993 mostly with success until this last Acura. Because of social media, Acura service departments and other local owners as well as my own experience I know my current model of TL had many issues. I unfortunately had several of the models issue GPS disc drive, splitting of the dashboard, Power Steering leaks all of which can be verified by a simple google search.

My name is Paul **. I am one of the many owners of 3rd generation (2004-2008) Acura TLs who are experiencing significant cracks in the passenger side dashboard, and resulting SRS indicator lights suggesting a potentially dangerous airbag problem. Most of us have contacted dealers and Acura corporate headquarters for assistance and have uniformly been told the parts are not defective and the damage results from normal wear and tear. We know this to be a lie and believe Acura knows it also.

I had 2 issues with my 2010 CPO Acura ZDX Advance. The first was the fogging of the headlights within the warranty and the second was a gapping of the front fender liner from the car's body, resulting in a noticeable and unsightly gap. Both matters were first reported to my local dealer who advised that both matters were caused by "environmental" conditions, and therefore not covered under warranty. An Acura service bulletin acknowledges the fender well issue as being caused by heat, and the fix is replacement of the liner at over $350. I quickly advised Acura that I operate my vehicle IN THE ENVIRONMENT!

2007 Acura MDX Elite - I have had battery issues also, kept boosting drained battery; then took to dealer for testing. The problem was a parasitic drain caused by the phone link component in steering wheel, this is a $741 part. I choose to disconnect the device instead without any further issue. In response to some of you who have had shock and strut problems, I replaced the with after market products, cost $185 + labour per unit (dealer cost $740 per for rear, $1000 for front struts). So yes, after market works just dandy and by the way, this is the first shock/strut replacement after 248,000km, all hard cdn driving.

My wife and I bought a Certified Pre-Owned Acura from Acura of Ocean. We should have bought a Certified Piece of ** that's what we got. We have the same issue that so many other Acura Users have with the mysteriously battery. It’s amazing the common thread and no laws have been broken or a recall issued. What does this need to be insured and licensed like mortgages through the government? Is that the only way to keep organizations honest? Acura you have a common theme here you pushing luxury pieces of junk. Don't buy Acura. You want a luxury car? Buy a Mercedes. Buy Toyota. You will enjoy more luxury.

On March 22, 2014, I purchased a certified used 2012 Acura TL. I drove the vehicle on a long distance trip and I developed a headache and didn't associate it with the car at the time. When I arrived to my destination, I had a migraine headache. I continued to drive the car and more symptoms developed. I realized that it was something in the car which was causing the reaction (headaches, tingling/sensation on my lips which caused soreness and cracking/chapping, tightness in my chest and throat, irritation/tingling of my eyes and sensitivity of my gums and teeth and queasiness). I returned the car numerous times in order to clean the seat belts, remove the leather protector and deodorize the car. Unfortunately, the reactions persisted.

Worst decision I have ever made!! I purchased a 2014 Acura MDX a year ago. The Heater in this car is absolutely awful! I live in Minnesota where below zero climates are very common. I try warming up the car (Heater on HIGH, Blower on HIGH) nearly 15 minutes in advance of driving it only to find the cabin temperature at about 50 to 60 degrees at best. While driving for at least 45 minutes, again, heater and blower on the highest setting it is still cold in this car. The driver side temperature is the worst. My feet are never warm. I've noticed cold air coming in from the outside below by the Gas pedal, so the outside cold air flowing + the minimal warm air that is blowing from the so called heater = NO heat at my Feet!! Clearly a void in the design of this car. I've also noticed when the car is idle at a stop the heater basically shuts down with only cool air flowing from the vents. Only when you accelerate the heat starts flowing, making it nearly impossible to warm up this car.

Car runs rough and shutters at 1200 RPM. Acura says maybe Acura cylinder management system but not sure.

I bought the Acura MDX 2007 1/1/2014. The car had this battery issue that caused it to died. In the span of 5 months, four of the car battery died. Each time we replaced it with a new battery. After the fourth time we brought it up to the dealer because we have a warranty. The dealership claimed that replacing the HFL unit and the the battery cable which would total around $670. We only have drove it for around 4,000 miles and this was outrageous. The dealership would refuse to accept that the warranty would cover this. The warranty claims that this isn't cover and the dealer said that the warranty refused to pay the $670 required to fix this.

I cannot believe I paid almost $50k for an RLX, a luxury car, apparently designed by an idiot. I don't like anything about the car except perhaps the acceleration. The navigation, graphics, handling, convenient features, cup holder, radio controls, speech recognition, etc...unbelievably poor and stupid design. The safety electronics feature beeps AFTER the danger is either cleared or encountered. Slowest microprocessor that money could buy on a luxury car. Worse car of the year for the money. Acura, shame on you. You have ruined the Acura brand.

I purchased an Acura Care certified extended warranty when I purchased my MDX from the Acura dealership. However, just before my warranty was set to expire, my car broke down due to a "seized" motor. I had the vehicle towed to Acura's service center, Pleasanton Automotive, because the vehicle was still under warranty. They dismantled the entire motor, called Acura Care who sent an inspector, and the inspector determined that Acura Care would not cover the repairs because "the vehicle was damaged due to negligence".

Please be accurate with my statement? Absolutely. I purchased a 2005 Acura Rl, 4 recalls, the FAKE leather after 3 years had peeled and separated on the seats, arm rests on a $45,000 vehicle! The plastic door handles have broken causing for the whole door rest to be required to be replaced just to fix the handles. The cd radio hasn't worked since 2006. I also have a 2009 Acura rdx which also the radio doesn't work, just laughable $35,000 vehicle. You hear everything going on inside and outside of it, from screws to air. You hear it all. I'm so done with Acura. My feelings were already hurt when they took the Legend name plate away in the USA. I am so, so disappointed and Lexus will be my new friend.

I had a disappointing and sad experience during my purchase of a 2015 TLX Advance 4 Wheel Drive. This is not my first time purchasing a car from Acura, this is actually my third vehicle from Acura. And you would think Acura as a whole, values their customer but honestly maybe they did in the past but NOT ANYMORE. The quality and moral of Acura has declined and is very low. I would like everyone to beware of this. First of all my brand new vehicle is 3 weeks old and last Monday 17th November 2014, I experienced a flat tire in Manhattan New York where I reside and to my amazement, the first thing anyone would do which is normal is to fix it on your own. After which you proceed if needed, to take it to a tire shop or dealership to be fixed much better however this was not the case at all.

I had the experience of buying two cars from Paragon. The prices were good and the service when Kevin was there was great. I recently had a problem with another car of which I called Acura client relation and treated so bad by Katrina. Acura instead of moving forward had moved backed. Katrina was very rude and UN-professional. She stated that since I did not buy the Acura she would have not spoken to me, but when the owner was on the same call with all of us she stated she still will not speak to me. I remembered when a family members buys a car, it doesn't matter who calls. We as customers should be treated with respect just as how they would like to be treated.

I purchased a 2007 Acura RL brand new. It has been a nightmare. It only has 60000+ miles on it and it looks like it has a 100000 miles. The trim around the windows and inside the doors are peeling and rotting. The material in the inside "leather" (more like cheap vinyl) is cracked and peeling off. The material covering the center console has already peeled. The dash covering is bubbled up and cracking. The center display goes in and out of view. The wheels squeal. We have replaced brakes that we really did not have to. Having this car was a dream turn into a nightmare. I will never buy another Acura of any type model for as long as I live. There is a thick greasy streak in the passenger side window that there is no explanation for. DON'T BUY ONE.

I drive a lot. My salesperson knew this and I have purchase 5 cars from the same dealership in the past 4 years. I have always either purchased Hondas or Acuras. All from Wier Canyon Honda and Acura, Yorba Linda, CA. I purchased very recently a 2014 Acura MDX. My salesperson failed to let me know that the vehicle does not have a spare tire. I could not believe it when I found out. A tire inflator kit in the back of the vehicle will not help me if I have a blowout out on the 5 freeway between LA and Stockton. I will never purchase another Acura ever!!! The dealership told me they would only charge me $450.00 a spare tire kit instead of the normal $650.00 they normally charge. Really after 5 cars from Acura. I don't think so!!

After doing a lot of research and test-driving Lexus, Mercedes, Subaru, Nissan and others, I finally bought an Acura-RDX and realized immediately after buying the car that the famous Honda Company/Acura suppressed the fact that this RDX didn't have trunk/hatch release key inside the car. Unless I go near the car with key in-hand and open the trunk door. I called Acura customer service and a guy told that "Don't worry. We know that. Next year models will have the trunk release key inside the car. We can't do anything for you" and he hung up. I was totally disappointed with this elusive answer. Why Honda deliberately suppressed this fact? Deceiving the customer is not good at all. I never buy any Honda car or Acura car. Though expensive, I should have bought Lexus SUV with better options than Acura RDX or MDX.

I own a 2011 Acura MDX and from past few months I've been having issues with Bluetooth, stereo and leather is already tearing apart although being used very lightly (for just about 3 1/2 years). When I reached out to Acura client relations to see if they can be of any help as the vehicle was still under warranty, they showed deaf ears to me which is a big surprise to me. I won't mind if they don't want to replace my leather, but not listening to customers and not responding is a big RED FLAG. This is not the kind of customer care I expect for a luxury car brand. I owned Infiniti and BMW in the past and I've always had nice experience with their customer care whenever I'd to deal with them for any complaints/issues. This is my first and heck yeah my last ACURA for life.

I bought a 2008 MDX new and have had battery problems since the first year. It has died on us so many times that I've bought a charger that we keep in the back to jump it since it happens so often at any place such as the airport, work, or at home. I've taken it to Acura twice. They say it checks out fine and wouldn't replace the battery for me so I bought a new one. It did slightly better for a short time - two weeks. Then it started dying again. We always leave the dome lights off but if you don't drive it for a few days, or listen to the radio for an hour with the car not running the battery will die. Something is draining the system but the Acura service department while nice seems to be in denial of a problem that is rather common with their vehicles. The nearest dealer to us is 45 minutes away so dropping it off all the time is an inconvenience.

2007 mdx - I have 2 acura's and love both but will never buy another. Transmission error light came on at 90500 miles. So i brought it to Oxmore Acura in Louisville. They did a test and showed me a report that the PCM failed and stated it had to be replaced because the car could stop running. I paid the $900 and they replaced it. After it is replaced they tell me i need to replace the 3rd gear pressure switch. I said I thought the problem was the PCM since the reason I came in was I wanted the transmission issue corrected. Turns out the FAIL wasn't because of any transmission problem but a recommend change because the car was 7 years old. I feel like that was a fraud. Will never step in a Acura dealership again.

TL I just bought a few days ago, but when I drive home the next day was found to have oil and water fluid drop on the ground. The problem; How do you sell defective car to me, it makes me very angry. I work busy, but also the release time to service with you pull, a push, everyone wants to escape. How to don't hide when pay.

I was driving on the freeway at about 60 MPH, keeping up with morning traffic on US101N, when my ACURA MDX 2011 suddenly stalled. I was pressing my foot on the accelerator but it would not go faster; in fact, it started slowing down. I was able to coast off to an exit, luckily, and then the car completely stalled, and would not start back up again. The dealership, Acura of Marin happened to be right there, and I had bought the car from them, Certified used, just 5 months prior. Although the service department was really great, and my car was under warranty, I sold the car back to them at a loss. Turned out it was a faulty/defective fuel pump. They called it bad; I call it defective. I was lucky that neither my children and I who were in the car, nor anyone else got hurt at the time of incident. No warning lights ever came on. Would not buy another Acura again.

I bought the Acura MDX 2014 three months ago, the LED tail light does not work. I took it to the Cerritos Acura dealer for repair (2 times) and they told me the warranty is void because I have one very minor scratch at the light. DO NOT BUY THIS VEHICLE.... HONDA is trying to void your warranty and they won't admitted it is engineering problem.

Acura RLX - DO NOT BUY THIS CAR!!!!!!!! I bought the car because it says it gets 20/24/30. I get 15/19/25. Acura Relations - LOSERS - says sorry there are many factors in what your car gets. I put premium in it; drive the speed limit, have an empty car yet it gets 5 mpg less. I will NEVER buy an Acura again. Unfortunately I am in a three-year lease or I would get rid of it. ACURA HAS LOUSY CUSTOMER RELATIONS - don't buy this car or any Acura for that matter.

I bought my 2005 Acura MDX 1 month ago and the transmission went out while I was driving down the road. The car only has 123,000 miles on it!

I own a 03 TL. I purchased it used back in 2006 with less than 42,000 miles on it. About 7 months later, I had issues with car skipping gears. Took it to the dealership and was told I needed to get my PCM, 2 engine mounts, and transmission replaced. At this time, I had only 53,800+ miles. Had I not bought the extended warranty, I would have had to pay for the PCM and engine mounts to be replaced. Now fast forward the 2014, check engine light is on as well as TCS. Had various places check it out and they told me it appears to be a transmission problem/torque converter clutch solenoid issue and to have the dealer check it out. I was hoping that it wasn't that. They tell me my transmission is pretty much shot. I'm like, "seriously?" I'm just now getting over 173,300 miles and my 2nd tranny has failed? Very disappointed. Acura knew about these problems and they should be held responsible for this. People can't afford to replace things like that every 100k miles or so. That should not happen. Needless to say, I will not be owning another Acura.

I do own a 2005 acura tl which had engine change when was only 55000 miles. Now the vehicle has 118000 miles and the transmission went bad. I call Acura to tell them the issue and they told me that the warranty was over. This car was well maintenance.

Gunn Acura sends emails to customers saying 'No Appointment Needed', 'Service for 1 hour or less'. This is false. According to Gunn Service Mgr. it takes 1.5 hours or more. Staff not friendly. Over promise their commitments. Overpriced. Not buying another Acura again.

In March 2014 my 2009 Acura TSX battery died after work while running errands. I have the Acura Care extended warranty and contacted roadside assistance to come give me a jump start. Acura Care was great. They made sure I was safe, and got someone to me in 20 minutes. The guy told me my battery terminals were corroded and my car may not start in the morning. Knowing I might need a jump again in the morning, I woke up early to see if my car would start. No such luck. I called Acura Care again to see if they could come jump me so I could drive it to a dealership. Apparently they have a 7 day rule where only one type of service can be utilized. I asked them to tow my car then. Tow truck guy refused to tow it and jumped it.

Seems that I have purchased a vehicle with a bad history of torque converters and I am now one of those victims. Dissatisfied that I did not do homework on this brand and model. Me bad. Just have to say that when after a year not one service place knew what I was talking about, I should have gotten online. Went to an Acura dealer and got a clean bill of health one month. The under body vibrates and grinds a noise at certain speeds which has not been consistent, now the engine does not want to go as if transmission is not getting power and that is not consistent yet. Here I bragged about this car and seems that Acura needs to make a count on how many MDXes have this problem. Husband bought this for me and I wanted to get my own in the summer, now I will find the heated seats in another brand!

I bought brand new Acura MDX in 2007. Since I bought I have had issues related to either Accelerator noise, Air conditioning leakage, or low brakes and cracks and scratches in seat leather. I have been taking my MDX to fix these issues at Bloomington Acura dealership where I bought it. I am very much disappointed with Acura manufacturer as these issues have arisen at baby miles. I am also very upset and disappointed with Bloomington Acura Service Dept. as far as finding the source and fixing issues at the first place. I always have to bring my Acura MDX twice or three times before they are able to diagnose the exact symptoms. In the past, I had to take my Acura MDX three times to the service dept to figure out the source of Air-conditioning leakage.

My 2011 Accura MDXs GPS system is often inaccurate, provides misleading direction, and is a logically inferior product. Since purchase, my GPS has often taken me on wild chases in the wrong direction, gives misleading information as to the actual direction of the destination, and continues to offer business address options for businesses which have closed more than 8 years ago, despite the fact that a 2012 mapping system was purportedly installed in my vehicle just last year. Everything else on the vehicle is great, but the GPS, because of the foregoing is virtually worthless. Yes, 60% of the time it works well, but that is not enough to trust when accuracy is important. In addition, there is no one to whom one can complain at Accura since there seems to be a stone wall between the manufacturer and its customers. The dealership knows little and offers little on this issue, except to replace the bad map with an equally bad one.

I have a 2010 RDX that I bought certified pre-owned. Just had my first oil change. Price shocker... What oil change costs $200??? In looking at the bill, $147 is for labor. The service also included a tire rotation which still should not cost that much. In addition, I waited an 1 1/2 for the car. What oil change takes that long?? I contacted another Acura dealership and was quoted a lower price for the same service. So far, Acura is horrible. The car came back with more dirt than it had when I brought it in. First Acura, Last Acura.

At the beginning of this summer, my dashboard randomly started cracking above my steering column. The crack has extended all the way to the windshield and split off in one direction. Also the passenger side has started to crack around the airbag. An expensive luxury car like this should not have these types of issues. I love this car, but now every time I get in, I can't help but feel that I am driving a piece of junk.

The software on the fly by wire throttle is inconsistent to the point of being dangerous. Acura USA says that's the way it was designed so tough luck. Live with it. Basically when in traffic where you need instant acceleration, myself or my wife can hit the gas and nothing happens for a few heartbeats. My wife is a one foot driver and notices it which shows the severity of the problem. My 2010 TL didn't show this problem so it seems to be a fairly recent modification. I guess I should have bought the Lexus.

Looking at all of the reviews that preceded the one I am writing, I think the problem is that Honda Corp. has allowed itself to become "Americanized". The service culture of North America has increasingly taken over the company and it is behaving more like a GM, FORD or Chrysler. The pedantic, customer-oriented style of Japan has slowly been wrung out of Honda North America.

I currently own my third Honda/Acura vehicle. It is a 2002 Acura MDX. In Aug 2012, I brought it to Kingston Honda because the transmission was acting odd. They informed me that there was a recall on the transmission. This recall requires the technician to send photos of the transmission gears to Honda Canada where they are reviewed. If there is any sign of damage the transmission is replaced. If there is no sign of damage an oil injector kit will be installed (which takes 0.1 hours or 6 minutes to install). I was disheartened to be informed that my transmission was in perfect shape and therefore would not be replaced as I knew that it was acting up. I returned to them four more times in the next ten months with concerns about the transmission not working properly only to have them tell me each time that it was fine.

2008 Acura MDX rear cupholder - We had an issue with the rear cup holder not opening properly. It was getting stuck. We dealt with it for several months. Finally, I decided to bring it in. They said, "It looks like liquid was spilled on it," and could not be fixed, needed to be replaced. I paid for replacement parts and labor. Within a few months, it was doing the same thing. I questioned if my original one was defective and, in fact, not my fault at all. I asked if they could please fix and have the part ready so I would not have to make the trip out there again since it takes at least 2 hours for oil change. When I got there, they said, "It looks like someone spilled liquid in it; we will order another one. It will be a day or two." I was frustrated because NO ONE spilled on the new one. Now I had to come back again when I specifically asked so we could avoid this.

Acura continues to advertise that the ILX has more headroom than the TSX, and many competitors. I have been to Acura Headquarters and they refuse to discuss this. I wonder what else they are lying about?

I came into Rosenthal Acura, Gaithersburg looking for a used car so I could purchase at a low cost due to my financial issues. I was looked down upon by the sales manager. He was really rude and was not helpful in finding the right car I wanted. Although my salesman and everyone else were really helpful, the manager was equally rude. After I made my complaint to him, he made funny gestures and took out his phone and ignored me. I refuse to ever step foot into that dealer again. What kind of a sales manager treats a customer in that manner?

2004 MDX - Around 100,000, the radiator broke. Around 110,000, the auto transmission was toasted. $4,600 to fix. Just last week, power steering pump leaked. Who could ask more, anything more?

My dashboard started cracking around the passenger side airbag. My car is garage-kept most of the time, even at work! It's obvious that this a manufacturer defect and should be replaced! In one day, I saw 4 TL's with cracked dashboards! I don't think I will buy another Acura.

I took my car in because of a noise I heard in the right wheel well. It seemed like brakes to me. Marin Acura told me it wasn't the brakes; my brakes were fine. The front read "4" and the back "5". I asked if we should replace the front and they said "No." I said, "I don't want to have to come back in a few thousand miles to replace the front brakes." And they said, "Don't worry, you have a lot more than a few thousand miles to go on them." It turns out the front brakes needed replacement immediately. Their diagnosis was completely incorrect. When the brakes were measured again, the front were at 0 and the back were at 6. In other words, the front were completely worn out, and the back had more left than Marin Acura had diagnosed. Don't take your car to Marin Acura for brakes, or for anything else, for that matter.

The Acura TSX leather looks worn out and years older than it is. We have a Lexus (2006) and its leather looks far superior. I expected Honda/Acura to do more. The dealers were useless. I went or called every single dealership in the DFW, TX metro and got the common response that it's not a warranty issue.

Similar to the other post on the Naperville dealership, I've been a long time Honda/Acura owner with an '89 Prelude, '96 Prelude, '02 TL, '03 Pilot and '08 TL. This latest TL has been by far the worst. Right at the start, the passenger side A/C was not working and that is basically the only thing that was covered by warranty. The rear breaks wore out after 20k miles and when I took it in, I was told that it is a wearable item and they would charge me just to look at it. I have never had front brakes wear out after that short of a time period, much less, rear brakes. I have very little city driving. Find out why the back brakes are apparently locking up? No way, my problem.

I am faithful Honda buyer. Currently, I own a 97 Prelude, 08 Accord V6, 08 Pilot and a 07 Acura MDX. Of all these cars, the MDX has been the worst in quality. First, there was the left suspension that rattles at 12k miles. My dealership (Continental Acura of Naperville) took countless of trips to diagnose the problem; they replaced the whole front left suspension, rear left suspension, re-did the brakes and after 6 visits, it was determined that the battery holder was cracked. Now, the car has 33k miles and the oil sensor switch has malfunctioned. In all my years of owning cars ranging from 0 miles to 200k miles, this has never happened.

I paid for tires for life. They had to be very bald and hazardous to drive before they would change them. The small print said I had to use their mechanics to keep this contract in force which I neglected and they so very conveniently didn't inform me about when I bought the contract. Also when my warranty expired, I used a reputable service mechanic who told me certain things had never been serviced on my car as they should. I have been asking others about their Acura experiences and there are people out there who would be Acura drivers who refuse because of the service department and sometimes underhanded practices such as changing out parts that were not deficient. So it makes me mad and sad that Acura doesn't care about the word on the street because it does make a difference.

I contacted Sons Acura in Morrow, GA. My 2011 Acura TL would not start. Unsure as to what it could be, I contacted the dealership (this is my 2nd Acura TL from this dealer). The receptionist stated that at 6:03, there was no one to assist me with a service question. I then asked for someone in sales to assist. I explained that I was stranded with a 2 months old. She stated, "Oh well." She didn't know what to do. I hung up and contacted the Acura dealer in Atlanta Ed Voyles. I spoke to a Jimmy **, the service manager. He asked me questions, figured that it was my battery, gave me the number to roadside assistance and called me back to make certain I was helped. He was the best. I will no longer have my Acura TL serviced at Sons Acura 7060 Jonesboro Rd Morrow, GA 30260-2905, 770-968-5252. I will be going in to formally file a complaint.

I bought a new 1991 Acura Integra LS on 7 Dec. 1991. With the purchase, I received several warranties. One of the warranties included the free replacement of a 2nd muffler. I have been a loyal customer of McConnell Acura for 20+ years. I took my car in for service on 17 July and asked the advisor to check the engine because the car was difficult to start. I also asked the advisor to check the AC and muffler. The technician found faulty spark plugs and a clogged PVC hose and valve. They also wanted to retrofit my AC from R12 to R134A. The car is in good shape, so I agreed. The advisor did not mention anything about the muffler. When I picked my vehicle up and paid the invoice, I asked the advisor if there was a replacement warranty on a 2nd muffler. She stated that she had asked her management and there was a replacement warranty on the older vehicles.

I took my Acura MDX 2011 for its 1st service in Bellevue dealership. They checked and took the car into the service area. When they gave me the car back after service, there was a big windshield crack. When I asked, they said this commonly happens many times and my service manager will have to see and approve for the replacement.

tune of $304.52. I brought the car home and after a few days, my grandson, who is going to school for mechanics, said my car was leaking oil. He checked it out in my garage and found that the oil drain plug was stripped and that it did not tighten properly and needed replacing. This should have been caught by the mechanics at the Acura dealership. This car's previous owner always used the dealership when anything had to be done and I have followed in her footsteps taking the car to be serviced there also. I am indeed dissatisfied and will think about taking my car for an oil change next time I need it. On top of this, I was never told the oil drain plug was stripped. If I had been told, it could have been replaced.

I purchased my 2006 Acura TL on 7/13/12. When I purchased my vehicle, I was told some issues were fixed with it regarding brakes and computer. I was told everything was fixed. I was also told by Rich that the salesperson would show me how to use my navigation and pair my phone to my car via bluetooth. As far as the bluetooth issue, the salesperson tried to help me pair it to the car. But the bluetooth asked for a code that the original owner setup and no one knew it. They said they would try to contact the original owner. I have been waiting since I purchased the vehicle.

During the week of January 16-January 19, 2012, my vehicle was taken to Acura of Brooklyn on 2722 Nostrand Avenue for an oil change. While there, the service adviser informed me the rear brakes of my 2006 MDX needed to be replaced and I consented to the service. On Sunday, 1/23/12, as we were on our way back to Brooklyn from Boston, Massachusetts, my husband and I heard an unusual sound coming from the front end of the vehicle. We immediately called Acura of Brooklyn to report the problem and they advised us to go to the nearest Acura service station in Boston. When we arrived to Acura in Boston, the service department was closed. A representative from Acura of Brooklyn then advised us to bring our vehicle in the next day so that the source of the problem can be determined.

When we purchased the 2011 Acura RDX Turbo, I asked my salesman what was the actual gas mileage for this car. The sticker said 19/26 but he said 16/22. This car is driven very conservatively and we are averaging only 13.5 to 14 per gallon. My question is what can be done about this and why would Acura produce a car that only gets this kind of mileage when all other car makers are engineering their cars for economy driving, not a gas hog? The car is a decent automobile except for my complaint. I just might sell this car and go to another brand.

Purchased a 2007 TL, brand new in Virginia. The military moved me to Alaska where the navigation system does not function because there is no disc that covers Alaska. The car does not know where it is and as a result, many functions that I paid for do not function. You can't set the clock, etc. I have contacted the dealer in VA, the dealer in Anchorage, as well as Acura customer service. They refuse to do anything. The database does exist. I am furious.

I have a 2010 MDX with Parchment leather seats. The leather is lighter than my last MDX (which was also Parchment leather seats) and picks up dye from clothing and requires cleaning constantly. It is also impossible to get them completely clean. Service Dept has no answer and was trying to blame me, I think it's a defect and the seats should have a better quality leather so this stops happening. This is an Acura!

I purchased my first Acura TL in 2002 as a leased car and then I purchased it since I was such a satisfied customer. To my dismay, my car is slowly showing signs of oxidation on the hood, rear trunk and front hood. To my surprise, I have noticed other Acuras on the road that are about the same age as my car and they too are showing signs of erosion in the same areas. This appears to be a manufacture defect. I plan to create a blog or use my Twitter account just to get a mass response from the over-public who have Acuras if they too are experiencing this problem. Before I did the internet probe I wanted to first check with you to see if you have received complaints about erosion occurring on your cars. I'm told that Honda has a growing problem with cars that rust/erode based on poor construction. My car trunk leaks into the area where my "donut is stored since day one. Thanks you for your attention to this. The cost for a paint job is in the several thousands.

I left my Canadian 2001 Acura 3.2TL at AutoWest Acura of Stevens Creek for a recall check up on the automatic transmission overheating problem on 1/30/2012. I communicated with Sarah from Canada Acura client services and she said that AutoWest Acura of Stevens Creek just needs to give her a call and she'll provide the procedures necessary to perform the recall.

I bought at 2006 Acura TSX in 2006 from the dealer. The car was a certified used car. In 2011 the actuator went out on the passenger front door. I had that fixed and then the next month the driver door actuator went out. These are very expensive to fix and I've read on the internet that many customers have complained about this problem and Acura has done nothing to fix the problem. I am happy with my car except for the actuators not lasting that long and being so expensive to fix. It's very inconvenient to have to use the key to get in, especially when there is only one key hole on the driver's door. I would like to use the remote, but it will not work now that the actuator is out on the driver's side door.

This complaint is about 2011 Acura TSX. I leased a 2011 Acura TSX. The front driver leather seat is so hard, so stiff the bottom stitches are so bad stitched. They can hurt your back, they are hurting my back very much. Before you buy it or lease it, try it well. And Acura is not doing anything about it.

I purchased it used around August of 2010. The vehicle had approximately 122,000 miles on it and was in great shape body wise and mechanically. About four months ago, I could feel the transmission beginning to slip. Recently, it has become dangerous to drive this vehicle. While accelerating, the car will slip into neutral. I was nearly rear ended by a vehicle following too closely when I lost power. Once, while stopped at a red light, it drove with my foot on the brake and the car went into reverse. If I had hit the gas hard, I would have crashed into the vehicle behind me.

Paint is falling off rear bumper. What once appeared to be a little scratch has spread to become an ugly scar. I would assume that the paint would be more durable than this.

On 6/23/10, I experienced transmission failure from my 2002 Acura MDX and brought it to an Acura dealership. I was not informed of the recall issued 4/15/04 impacting transmissions for this year and model and was quoted for full replacement. Therefore, I had rebuilt at another facility due to cost at Acura dealership.

2001 Acura MDX. Transmission blew at 150K miles. I’m very disappointed! Apparently, this is a common occurrence. The transmission shop said they might as well be a "Honda/Acura Transmission Shop" as they are notorious for replacing them. We just bought a 2011 Honda Accord and wouldn't have if we knew the above.

I purchased a used 2002 Acura TL S Type in 2004. I bought it from the dealer and purchased a warranty for $1500. A year later, the transmission went and they refurbished it. Six years later, the $30k car I bought is paid off and once again the transmission went. As I researched the car make and model, I found on Acura's website that 1999-2003 model's were all found to have faulty transmissions. If they refurbish the transmission again, it is likely to only last for another few years because of the defect in the manufactured part. I don't want to have to buy another car because I really like the one I bought. I think its absurd that this is the third transmission. Some people have had it replaced even more times. I don't think this is right and I feel like a class action suit should be made against the manufacturer of the transmission.

My car was in an accident and needed a new engine and was brought to Acura Ocean. After having the car for a while, they promised me it would be done on Jan 15, 2011, it was not. They then gave me a loaner car. I called them on Jan 24, and they said it would be ready either on the 25th or the morning of the 26th. It was not. I needed to continue to drive the loaner car.

So far at every 60,00 miles, the transmission has failed. I had a new transmission replaced at 60,000 and another one at 115,000. The radio which controls the lights in the interior has failed twice now. The A/C has been replaced twice and needs to be serviced again for a third time. I expected better service from Acura Corporate and was told this was not a defect from factory. If the salesman would have told that the transmission was going to fail every 60,000 I would have never bought the vehicle.

It has come my attention that a large number of 2004-05 and some '06 Acura TL owners have found themselves having to take their cars in to the dealer because of a Split Dash problem in their cars. In most cases, the dash cracks just as the warranty ends. There are many complaints on the NHTSA.GOV website. Also, there is a Facebook site with pictures backing up the problem.

I purchased my 2006 Acura TL, certified pre-owned, in October 2007. I must say that since this day, the vehicle has been nothing but trouble. I average nearly 1 visit per month and probably 90% of the visits are problems with the vehicle. When I purchased the vehicle, 10 days later, the voice commands on the navigation began to fail. This raises the question of whether or not the vehicle was certified. Of course, the dealer lied and said that it was. The vehicle was taken back and fixed. After this, in 2008, I began to have more problems related to this. The XM radio began to fail and is still doing so. It cuts all the way out and I can only get it back on is to turn the vehicle off and then back on. This has been replaced three times and still does not work properly.

I have a 2002 Acura TL that I bought new. There is a recall notice for the transmission. I took the car to the dealership. They told me they implemented the fix that was required as per the recall notice. The car now has 94000 miles on it. I had the transmission oil changed as per the schedule in the manual. It's only 4K miles and transmission is totally damaged as per the dealer. Acura is supposed to be reliable car. It's an expensive car that runs only 94K miles. Never going to buy Acura again.

I purchased a brand new Acura in 2003 from an Acura dealership in Maple Shade New Jersey. There is less than 86,000 miles on my Acura 3.2TL. However, I am being told that a third transmission is needed. The second transmission was installed two years and ten months ago. Although, the third transmission was installed just a week ago, I am still experiencing problems with the car.

I have a 2008 Acura TL and have a problem with the TPMS on the right front tire. Well, the dealer is unable to repair because they can not find fault. Each and every day the light is on. I have filed a claim with Acura Corp. for 4 weeks now and they have just told me they are unwilling to help on the matter and that it is a dealership concern. Well, the dealership can not fix it since they can not find fault. I have asked and requested several times to speak with the DPMS and have been denied by Acura client services. As a client that pays for this car I should be able to meet with the person so we can come up with a fair plan of action. I have all the records on the car and Acura client service seems unwilling and do not want to help their loyal client in anyway with any reimbursement for loss of time and work and gas and payments.

I have contacted Acura Client Service and they recommended to take the car to one of their dealership. However, the dealership didn't want to evaluate the problem because it would be very unlikely a defect of the car, and its warranty period expired.

I was driving on the highway to work this morning, and around 7:10am, my driver's side curtain and seat airbags deployed without reason. I was traveling between 60-65mph, and I literally thought I had been shot. The smell, smoke, and hanging bag scared me. I pulled over immediately, but there was no blown tire or anything in the road.

On my daughter's wedding day, I parked in a small garage under the salon where she was having her hair done in Burlington Vermont. I was driving an Acura MDX. I put the car in reverse. It shot backwards into a support beam in the garage. We all were in shock. Within seconds the engine sounded like a jet! It took off forward, and hit another support beam head on! There were 4 people in my car. We managed to get everyone out, knowing that the car was steaming and fluids were all over the place.

The throttle of my 2001 Acura 3.2C (89611 miles) is stuck to 130 MPH with no means for stopping it. I could not turn off engine by key or put transmission in neutral or park. I had to downshift, try locking brakes and apply the parking brake in order to slow and finally stop. Car had to be towed and repaired. Acura says that since the vehicle is out of manufacturer's warranty, there is no initiative to investigate the failure or conduct a failure analysis on the failed part for a possible product safety recall. This failure can potentially cause a life-threatening situation to driver, passengers, and other vehicles by creating an uncontrolled runaway vehicle situation. Acura's lack of concern is totally unacceptable. When reporting the failure to Acura customer relations and receiving their uncaring response, I requested to talk to a supervisor or corporate executive. I could not get anyone other than the customer helpdesk rep who initially took the call.

I bought an Acura in 2002, new. The transmission has gone 3 times. These are defective transmissions and I feel the manufacturer should pick up some of the cost.

I purchased a car (2005 Acura MDX) approximately 2.5 months ago and found the car was not starting. I brought it to a mechanic and after assessing the problem, it was discovered there was something called "engine stop" in the place where you put the coolant. I did everything I thought was right by getting it inspected and thought I was purchasing a good vehicle. Now, I'm forced to purchase another engine for the vehicle. I don't what know I can do to get my car fixed. I have two children with one on the way in two months. That was why I purchased the MDX due to the reliability and third row seating in the rear.

I purchased an Acura Integra (new) in 2001. I only have 39,000 miles on the vehicle. I have had to replace the ignition lock assembly twice. The first time, the cost was $577.34 which Acura covered in spite of the fact that it was no longer under their warranty, which I do appreciate. But 17,000 miles later, I am having to replace it again. This time, at my expense. I do not understand why this is happening and I am anticipating that I will have to keep replacing this in order to operate my vehicle. There is obviously something wrong with this part. I contacted Acura and got no help there. It just does not seem fair to me that they keep using a part that doesn't hold up, which keeps me from being able to operate my vehicle, which now and in the future will be at my expense.

I purchased a 2004 Acura TL on May 12, 2007 and have nothing but problems with the car since the purchase. The interior roof fell down on my husband while he was driving, panel above brakes and accelerator fell on him while driving, numerous wheel alignments, fumes backing up into car constantly, panels on door handles constantly coming off and they won't replace without cost, fuel injectors went bad (should have been changed/checked before selling car which was supposedly certified), brake issues, engine light constantly coming on, dealer's repair shop never found issues with the car until the warranty ran out. Then all of a sudden, finding everything wrong with vehicle including needing rear shocks (should have been changed during certification before sold to me).

The transmission went and they said they replaced it. There was a recall later and the car was still acting up with second gear. It stopped in Chicago and also sent my son through the windshield. Acura gave me a new transmission. Toledo kept saying there was no problem and I could tell before this happened it was slipping. They were in denial! This model is dangerous. If a car can stop this abruptly and almost throw you through the windshield, it is a danger to society.

Automatic transmission died at 51,000 miles on a 2003 Acura CL S-Type. I contacted Acura and company offered to pay 20% leaving me to pay $2800 for a new transmission. Acura said I have no recourse since I did not have records of auto transmission service at 30K. I bought car used, so I have no records. I see that there was a class action lawsuit against Honda in 2005. Would that cover my car in 2009 and for what? Please help. I am unemployed and don't know what to do.