1800Warranty.com Reviews

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Edited by: Jon Bortin

About 1800Warranty.com

1800Warranty.com offers vehicle service contracts (VSCs) to customers who want coverage after their factory auto warranty expires. The company’s plans are month-to-month plans, and you can cancel at any time. Its coverage is only available for vehicles with a model year of 2000 or later and mileage up to 200,000. All of its coverage includes emergency roadside assistance and ID theft protection.

Pros
  • Month-to-month plans
  • $0 deductible available
  • 24/7 customer service
Cons
  • Personal information required for quote
  • No sample contract online

What is 1800Warranty.com?

1800Warranty.com is a provider of vehicle service contracts. The company offers customers month-to-month, no-commitment options for vehicle protection. It has four customizable plans, and it also has optional tire and wheel coverage.

1800Warranty.com offers additional benefits with its plans, including roadside assistance and complimentary ID theft protection for you and your family.

How does 1800Warranty.com work?

You can start by getting a free, no-obligation quote online. You’ll need to provide your full name, email address, phone number and ZIP code, plus your vehicle’s make, model, year and mileage. Including your vehicle identification number (VIN) is optional, though you’ll need to provide it if you want the most accurate quote. If you decide to purchase a contract, you’ll also need to provide information about your car’s features (such as four-wheel or all-wheel drive) and a photo of your odometer.

You’ll then choose your coverage level and deductible amount. Coverage is based on a monthly subscription, so it doesn’t require a long-term contract or other commitments. When you’re ready to buy coverage, you’ll pay for the first month. You're then billed monthly, and you can cancel whenever. Your coverage will start after a 30-day waiting period, though you can get coverage right away if you agree to a vehicle inspection.

If your vehicle breaks down and you need to make a claim with 1800Warranty.com, you can take your car to any licensed repair shop, as defined in your contract. The mechanic should then call the claims number on your contract. You’ll pay the deductible and 1800Warranty.com will pay the rest directly to the repair shop.

1800Warranty.com plans

1800Warranty.com has four levels of coverage: Level 1, Level 2, Level 3 and Level 4.

Level 1

Level 1 coverage includes:

  • Engine
  • Transmission
  • Drivetrain
  • Seals and gaskets
  • Dual rear wheels

Level 2

Level 2 coverage includes everything in Level 1, plus:

  • Steering
  • Suspension
  • Brakes
  • Electrical
  • Air conditioning

Level 3

Level 3 coverage includes everything in Level 1 and Level 2, plus:

  • Enhanced electrical
  • Enhanced suspension
  • Hybrid vehicle components
  • Miscellaneous components
  • Technology

Level 4

Level 4 coverage includes everything in Level 1, Level 2 and Level 3 and adds enhanced coverage to cover 95% of vehicle parts.

Add-on coverage

You can add tire and wheel protection to any level of coverage. There are two coverage options:

  • Tire coverage: Repair or replacement only
  • Tire & Wheel with Cosmetic Coverage: Extends tire coverage to include protection to the outside face of the wheel

1800Warranty.com costs

1800Warranty.com’s prices start at around $49 per month. Generally, VSC costs depend on factors such as your car’s make, model and year, its mileage, the level of coverage you choose and the deductible you select.

The company offers several deductible options, including a $0 option, though it doesn’t disclose its current deductibles online. For exact pricing, including for the tire and wheel option, request a quote online or call 1800Warranty.com.

FAQ

Does 1800Warranty.com have a waiting period?

If you have your vehicle inspected, your coverage with 1800Warranty.com starts immediately. Without an inspection, you have to wait 30 days for coverage to start.

What is 1800Warranty.com’s cancellation policy?

You can cancel your 1800Warranty.com service contract at any time since it’s a monthly subscription plan. You may be entitled to a refund of the unused premium based on the length of time you’ve had the contract or the mileage you’ve driven.

Does 1800Warranty.com offer financing?

Yes, 1800Warranty.com offers interest-free financing options. To learn more about what options may be available to you, it’s best to call 1800Warranty.com directly.

Still have questions?

Is 1800Warranty.com legit?

1800Warranty.com is a legitimate company. It can be a good option for anyone who wants vehicle coverage after the manufacturer warranty expires. It offers drivers some advantages over other companies, like month-to-month plans instead of long-term contracts and immediate coverage if you get an inspection. To get a quote, call 1800Warranty.com or request more information online.

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1800Warranty.com Reviews

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    How do I know I can trust these reviews about 1800Warranty.com?
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    Page 1 Reviews 0 - 10
    Verified purchase
    Grant increased rating by 4 stars.
    Customer ServiceClaims HandlingCoverageTechPunctuality & SpeedStaffTransparency
    After a positive interaction with 1800Warranty.com, Grant increased their star rating on Sept. 13, 2024.

    Updated review: Sept. 13, 2024

    The dispute has been resolved.

    Original Review: Aug. 28, 2024

    My truck has been sitting at the mechanics for 42 days & I have not received an update from 1800Warranty.com that my claim has been denied or why it may have been denied. I have contacted 1800Warranty support & have written to 1800Warranty General Manager Chris **, but I have still not received any update about my claim. Around 7/16/24 I took my truck to a mechanic because it was having issues with shifting. The mechanic determined a new transmission was needed and submitted the info to 1800Warranty. According to my contract, 1800Warranty is committed to paying claims up to $5000 for my vehicle and my transmission should be covered.

    I waited almost a month for an inspector to be sent. I contacted 1800Warranty to ask about the delay & Kendra told me that I would have to contact another company (DOWC) that I have never heard of for the claims. Then DOWC told me another 3rd party company was doing the inspection. According to my mechanic, the inspector finally came on August 13, 2024. Almost a month after I took my truck to the mechanic! DOWC sent an email to my mechanic on August 15, 2024 & denied the claim. The only way that I found out that my claim was denied was through the mechanic's shop.

    I called DOWC & Glenn said it was denied because of having a transmission brake. My truck doesn’t even have a transmission brake, it has an engine brake! I asked for Todd from DOWC to call me back. He never did. I then emailed Todd and he said he would send me a denial letter. He never sent it. 1800Warranty has not provided me with any notifications about the results of my claim. They have apparently denied my claim for a modification that I do not have. They have left a paying customer in the dark & without a vehicle or any update for 42 days. I ask that 1800Warranty take some responsibility for their inaction & lack of providing professional service for a paying customer & to help me get a resolution to approve my claim.

    Thanks for your vote!
    Customer ServiceTechPunctuality & SpeedBilling

    Reviewed June 29, 2024

    Very happy with my service. 1800 Warranty answered all my questions and had my car fixed for me quickly and the lady in payments paid the shop while I was on the phone with her. This company is good old fashion customer service.

    Thanks for your vote!

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      Staff

      Reviewed Oct. 30, 2023

      Kendra was very professional, courteous and patient, with assisting me in the process! She didn't try and sell me a bunch of stuff I didn't need and she listens.. Great energy as well. I've dealt with this company in the past and my experiences were a lot different.

      Thanks for your vote!
      Sales & MarketingPriceBilling

      Reviewed March 22, 2023

      So I have 2017 Dodge Durango. Got multiple parts failure including condenser, some radiator leaks, cargo door struts leaking. So the dodge service estimated cost around 6-7k. To avoid such a huge bills I had these warranty company to save me. But I was wrong guys. It is trap. Rememebr they have a limit of liability on the basis of how long you have been with them 6 months, 12 months and like that. So in my case they approved only 1500 out of the above estimated amount. Such a scam these guys. Please dont buy it guys. And if you buy ask for limit of liability the very first thing.

      Thanks for your vote!
      Verified purchase

      Reviewed Oct. 28, 2022

      Signing up with them was really good and easy. They explained everything to me. I had a couple of questions and they answered them right away.

      Thanks for your vote!
      Verified purchase
      CoverageSales & MarketingPriceRates

      Reviewed Oct. 19, 2022

      The signup was really easy and the price is better than any other warranty I have looked at before. There are three tiers of coverage and I got the advanced protection tier. They gave me a discount for being a student, which was all good and dandy. I'm really hoping that they're not like the company I was with when something inevitably goes wrong.

      Thanks for your vote!
      Verified purchase
      Customer ServiceCoveragePricePunctuality & Speed

      Reviewed Sept. 16, 2022

      1800Warranty has a smooth process. The application is quick and easy. Everything was okay. Customer service was good. I'm pretty pleased with the coverage. The cost is reasonable for what you're getting as far as deductible-wise and how many parts the warranty covers.

      Thanks for your vote!
      Verified purchase
      Customer ServiceContract & TermsStaffBilling

      Reviewed Sept. 2, 2022

      I called 1800Warranty.com and told them what kind of car I had and what I would like to look for. They gave me the Platinum plan and agreement on whatever the monthly payment will be. I said okay and told them to put it on my credit card every month so I don’t keep on mailing out a check. They said there was no problem. It was that easy.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed Sept. 1, 2022

      The enrolment with 1800Warranty was not complicated, and the person that I spoke with was quite nice and professional. I was very happy. Everything was explained clearly and succinctly and without a lot of fanfare. It was quite a good experience.

      Thanks for your vote!
      Verified purchase

      Reviewed Aug. 24, 2022

      Everything was done online and it was fairly easy. They had different options depending on what type of warranty protection you needed. The options were fairly reasonable. The service has been fairly decent.

      Thanks for your vote!

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        1800Warranty.com Company Information

        Company Name:
        1800Warranty.com
        Company Type:
        Private
        Address:
        14 Countryside Lane
        City:
        Ringwood
        State/Province:
        NJ
        Postal Code:
        07456
        Country:
        United States
        Website:
        1800warranty.com