InterContinental Warranty Company Reviews (From First-hand Experiences)

Page 3 Reviews 40 - 240

PetePlainview, NY

Reviewed Oct. 3, 2007

they sold me a service contract and than proceeded to tell me that the prior owner did not maintian the vehicle and denied a claim or transmission repairs.

Thanks for your vote!

LansingMesa, AZ

Reviewed July 31, 2007

The airdonditoning in my 2001 Suzuki went out. It was discovered that their is hole in the ac condensor. The repair facility has stated that the hole was caused by something coming through the grill (however, there is no physical evidence to the grill) and therefore not covered. If the "hole or leak" were caused by a mechanical fault or malfunction, which would most likely put the repair at 3-4 times as much, it would have been covered. We began purchasing extended warranties when problems would begin with our vehicles shorly after the expiration of the factory warranty. This company has found a loophole, but lost a customer.

This is the 3rd warranty we have purchased from this company. The repair facilty has stated that Intercontinental denies more claims than any other warranty company they deal with. I will definately let my Credit Union know what kind of a warranty company they are affiliated with.

Thanks for your vote!

CharlesCameron, NC

Reviewed March 6, 2007

This is the second time I had to use InterContinental Warranty service and both time it has been a hasle to get them to pay for the work to be done. My contract clearly states that upper and lower ball joints are covered under my contract. Intercontinental is refusing to pay the total cost of replacement. They will not pay for my door lock key pad to be replaced which states under electrical and electronics on my contract that the door lock actuators are covered. They did not have a problem taking my money to purchase this contract,

Thanks for your vote!

LeonardDavie, FL

Reviewed Sept. 21, 2006

My complaint is against an extended warranty company (Intercontinental Warranty Services) that refused to cover a repair to my engine heads that they initially authorized because they claim that it is covered under the Manufacturer's power train warranty. Mitsubishi service and the customer relations department adamantly refuse to cover it because the damage to the engine heads and head gasket were the result of a radiator defect, which was no longer under their manufacturer's warranty.

Please help me as soon as you can. My car will be done any day now and I need to pay to pick it up.

Thanks for your vote!

VictorTampa, FL

Reviewed Oct. 17, 2004

99 Town car as I was driving home from work about 6am (work 3rd shift) started running rough when I was at a stop light in a rough part of town. Temp gauge went up to 3/4 for about 3 sec then went back to normal. Thinking this was unusual and knowing the car was under warranty, I drove it to a Ford dealer about 10mi from where I was. Waited outside till they opened and I was the first person to check in. They took the engine apart and determined it was a blown head gasket caused by a faulty thermostat.

The dealership and I thought nothing of it because it was a mechanical problem and the warranty should cover it. When the warranty company called me, they said they would cover the thermostat and a small tear in the radiator but not the head gasket which is the most expensive part. First they tell me that it specifically states they don't cover overheating. When I review the contract and find no reference to overheating, I call them back and they said that part "P" of the contract covers that. This part is a "cop-out" clause stating operator negligence. In other words, the moment the temp gauge went up, they wanted me to pull over and get the car towed.

1. Pulling over in a rough part of town in a Town Car is just asking for trouble.

2. The temp gauge just shot up for a couple of seconds then went back to normal and stayed normal after that. Had the temp gauge stayed hot, the car would've chimed and warned me and I would've had no choice but to pull over and get towed.

The dealer is just as shocked as I am that this company wouldn't cover this repair. Avoiding high cost repairs like this was the reason I paid for the warranty when I first bought the car at my credit unions advice.
Total cost to the warranty company? $330.

Total cost to me because they say I caused the other damage by driving the car? $2376.00 .

I've spoken to many people and they're telling me that the warranty company is just trying to get out of paying. I spoke with a lawyer and he said it sounds like a breech of contract.

Thanks for your vote!

StephenSeffner, FL

Reviewed Jan. 15, 2004

I was about 600 miles over the warranty that the dealership provided for my 2000 Honda Civic si and my transmission failed. Intercontinental refused to pay for the $2000 repair because they felt that the dealership should take responsibility. My vehicle only hyas 30,000 miles.

Thanks for your vote!

InterContinental Warranty Company Reviews

About InterContinental Warranty Company

InterContinental Warranty Company Reviews

InterContinental Warranty Company Company Information