ForeverCar Reviews

4,916,450reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About ForeverCar

ForeverCar is an online broker that offers vehicle service contracts from multiple providers. It has four coverage options: Silver, Gold, Platinum and Platinum Plus. While the company could make it easier to understand its plans before requiring your contact info, details are available on its website, and the plans are customizable.

Visit www.forevercar.com
Pros
  • Shares multiple quotes
  • Multiple waiting period options
  • Choose your deductible
Cons
  • Limited benefits
  • Plans not transparent

ForeverCar Reviews

Filter by Rating

  • (250)
  • (60)
  • (18)
  • (3)
  • (11)

Popular Mentions

    How do I know I can trust these reviews about ForeverCar?
    • 4,916,450 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about ForeverCar?
    • 4,916,450 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 30 - 60
    Verified purchase
    Customer ServiceCoverageTechPrice

    Reviewed Dec. 12, 2016

    I bought a car and had to put a $10,000-repair on it before six miles away from outside the dealership. I have to pay that out-of-pocket. ForeverCar's promises seemed to be good. I got their bookable lead salesperson. She was really the selling point. On the phone, she explained all the benefits and emailed them to me. Also, I didn't have my credit card on me. I left it in my wallet at my mobile office. The credit card took a couple of days to get to me, but the saleslady followed-up.

    They're a bit more expensive than the competitors, but the way the saleslady laid it out to me was pretty easy. It was all done verbally and we're in contract, plain and simple. I didn't have to sign anything. Also, ForeverCar can't really go back and say, "We don't cover transmission.” I can just tell them to go back to that phone call. They're going to cover the car unlimited until they prove otherwise. I bought the best possible package, the most comprehensive. I wanted everything covered and now it is.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 11, 2016

    My husband and I just got a new vehicle and I searched the top warranties for our particular brand of car. ForeverCar came up and they had a good rating. When I talked to the woman on the phone, she was really helpful and it's the best deal for my husband. However, I asked for warranty information but she said they were completely paperless. Something's supposed to be in my email by now but there's nothing yet.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 8, 2016

    ForeverCar was one of the first people that contacted me after I started looking around. I really liked the gal I dealt with. It was just a good experience. And I've already recommended them to a friend.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 7, 2016

    ForeverCar's rates were the best so far and they had very good customer service. I've just started so I'm waiting upon the second payment to come out. What I liked was the fact that my first payment was for the initial month and I did not have to pay upfront. I also like that if I refer anyone, there's an additional discount to be applied. I mentioned that in the event that I find a warranty plan that's cheaper, that I'd contact them. Their rep mentioned that he'd be able to knock $500 more off, upon my furnishing the better quote so that was good. He'd follow up on the times I asked them to call back when I was unable to talk. He'd call and we communicated until we decided on me coming over to ForeverCar.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 6, 2016

    I wish I have looked up ForeverCar online to see how they were rated. But they said they would insure my car. It has a high mileage on it and was considered a high-performance model. And if the specialist will do everything he said they would do when I was buying the warranty, it would be great. Also, he sent me information via text or email, of which I wish he sent by mail.

    Thanks for your vote!
    Verified purchase
    Claims Handling

    Reviewed Dec. 1, 2016

    My fiancee's warranty on her truck ran out so I bought her one from ForeverCar. Julie, the rep from ForeverCar sat down with me and explained about the benefits and how to file claims. She was great. I'd recommend them.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Nov. 29, 2016

    The car warranty I had is going to expire at the end of December. I shopped around for a better deal and I chose ForeverCar. The protection specialist was very helpful. My extended warranty is very affordable and making payments was very easy.

    Thanks for your vote!
    Verified purchase
    Tech

    Reviewed Nov. 13, 2016

    My warranty had run out on my car that I had through the dealer so I looked online and went with the best warranty. ForeverCar was the best one based on everything that they offered. If something happened to my car and I needed a rental, they have it and that's something I liked. The rep was knowledgeable and he told me everything that was offered. He let me know everything and helped me get my rate down and that's what made me decide to go with ForeverCar. Plus he explained to me the five-year warranty and the way he described it to me sold me on it. I'm very satisfied and I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 11, 2016

    I bought a used car and wanted to have an extended warranty. I saw ForeverCar online and spoke with someone there, and finally decided to go ahead and get a warranty from them. When I did this, I gave them all my information and they took my credit card number. But that was the end of it. There were no follow-ups, emails, phone calls, messages... nothing. So, I wasn't very happy. I disputed the charges, but I still haven't heard from them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceRefunds & Payouts

    Reviewed Nov. 2, 2016

    I wanna make sure I was covered with the truck I got and ForeverCar had the best price. But the price the salesperson quoted me was wrong because when they got the VIN number after the quote, my car was a Lariat edition which had a different price. He pulled a surprise on me when I found out the money they took out of my account wasn't what he quoted me. So I had paid for it then they said that they'd cancel the policy and then wait for a week. I told them I can't do anything until I get the money back so a couple of days later, I got the money back. Then I told them to give me a call but the person didn't call me. They should have compensated for it. Instead, now I have to wait another 30 days.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Oct. 30, 2016

    I've ended up having to switch cars multiple times because the engine blew up on two of them and the transmission went out on the third one. I got the warranty on this car now so I don't have to worry about all of that. I got the full coverage insurance and I'm covering every single thing I possibly can. ForeverCar was the one that was able to give me a quote without me having to wait for an email or a call. And the lady I worked with was absolutely fabulous. She managed to save me $600 on the premium which dropped my payment down to a very much affordable rate. She gave me all the possible discounts that she could and recommended the best plans for me for everything that I needed covered. And not a whole bunch of bells and whistles that I don't necessarily need. She also gave me her direct extension and said that if I have any questions I could call her. She was amazing and should be recognized for it.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 29, 2016

    We knew someone who had an experience with ForeverCar. They liked it and recommended the company to us. The representative explained to us how the payments were made, and I would recommend them too.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed Oct. 28, 2016

    The warranty that I had expired. I did a lot of Google research and ForeverCar is all over the place. The sales rep was helpful and explained everything. It's only been a month since purchasing the warranty and the only issue that I have so far is when I try to open my credit card information in their website, for some reason, it won't let me. I’ve told this to the rep who called me because my payment was due and the problem hasn't been fixed.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 27, 2016

    I felt that I needed an auto warranty because I love my car, and I'm planning on keeping it for a while. I researched online and ForeverCar is more reasonable in price and the best service. The rep was good, very nice, polite, explained everything to me, and answered all my questions. Some of their people had called after she called and they were nice as well. Everything was smooth and good.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed Oct. 26, 2016

    I bought a car that has a little high mileage and I wanted peace of mind. Then I saw the stars and ratings that ForeverCar had online so I chose the company. Their reps explained all the coverage and when I asked a couple of questions, they answered them. So, it was pretty pleasant. Overall, it was a very informative experience with ForeverCar.

    Thanks for your vote!
    Verified purchase
    CoveragePrice

    Reviewed Oct. 25, 2016

    A friend of mine had auto warranty and suggested I get one, so I did. The saleswoman from ForeverCar was a little pushy so we looked at other plans, but then she kept dropping the price and eventually, it became a good deal. She beat the other company by 10 bucks. However, the monthly payments are expensive. They were supposed to send me a bunch of writing as to what we've covered but I still haven't received it. We tried to contact them but I haven't heard back.

    Thanks for your vote!
    Resolved outside ConsumerAffairs
    Verified purchase
    Customer ServiceClaims HandlingCoverage

    Reviewed Oct. 24, 2016

    ForeverCar looked like it had more to offer so I went with them. I haven't received my paperwork yet. Their rep gave me an overall view but not a detailed one on how to do this or that. Sometimes on the phone, they say they cover this and that, then later on down the road if something happens and I call in to make a claim, they'll say that's not covered because of A, B, C and D but they won't explain it. That's why I wanted my paperwork. They said a couple of weeks but I never received it and they haven't called to follow up. They should be more thorough and make sure to provide a copy of the warranty with the warranty card, which they haven't done either. But overall, I'm happy with their rep's service.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 20, 2016

    The car is fine and I have absolutely no problems with it but I like to keep a warranty. The warranty I had was not in place anymore because of the age of the car. It's a 2007 vehicle. The protection specialist of ForeverCar provided the information for the warranty and I've got the payments set up on autopay.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 19, 2016

    My husband works away from home up during the week and he wanted to make sure that if anything happens, I can handle the problem without having to call him. So we got an auto warranty from ForeverCar and their rep was super friendly, very easy to talk with, and answered all my questions. After I talked to hubby, he gave me some more questions, and I called ForeverCar back, and they had no problems answering my new questions. Moreover, they're very informative and not very pushy. I'm very happy with everything. I'd recommend ForeverCar to everybody.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Oct. 15, 2016

    Because of the type of vehicle I have, I decided to buy a warranty. The cost for the coverage was affordable with ForeverCar. I had a good interaction with their sales rep but I need to have someone call me back because I want to verify the VIN I gave them. I'm thinking it's one digit off. I've called several times and it seems like they're hard to get a hold of and I don't like that. There's never anyone to talk to and I always have to leave a message. By the time they call me back, I'm back to work or off on my lunch break.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTech

    Reviewed Oct. 14, 2016

    I just want to be saving my car so I got an auto warranty. ForeverCar was the first provider when I got online, and the guy that called me was really convincing. I had some questions and in the meanwhile, he always answered my mails. Moreover, making payments was easy. I'm happy until now.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 13, 2016

    My factory warranty went out after I had 50,000 so I needed something to replace it. I was with Endurance but then kept doing research and ForeverCar offered a better deal. Their rep was helpful and went over everything. He was also pretty professional.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 12, 2016

    I had a good experience dealing with ForeverCar's protection specialist when I purchased my auto warranty. Moreover, making payments was pretty easy, it's once a month, and that's very good. I would definitely recommend ForeverCar to a friend.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 30, 2016

    My car was getting miles on it and I figured getting a warranty on it would be a smart move. ForeverCar had reasonable rates and they let me have a monthly payment instead of having it all at once which is really convenient. It's easy to make payments as they set up an auto deduction. I really like the upfront approach they took as well. When I purchased it, the ForeverCar rep was very professional, thorough and wasn't in a hurry. He explained everything more than once. As of now, everything's good though I haven't used the plan yet but if I had to use it, and the end-service is like getting the service, I'll be extremely satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServiceClaims Handling

    Reviewed Sept. 29, 2016

    My original warranty’s expired and I was looking for one. I went with ForeverCar, and one thing I was not satisfied with was that they didn’t tell me that it was going to be an automatic deduction. I gave them the card and I had to do the first payment. When I called their customer service to find out how to pay, they told me they already automatically deducted. I’ve never had any business do that to me, and I was really dissatisfied with that.

    After I finished, that’s when I got all the surprises where I had to print it out from my computer. I have no printer, so I had to pay to get those prints. My experience with my previous extended warranty was that after I purchased it online, they sent me a hard copy. Right now I’m going over this warranty, and if there is something I need to claim, I don’t even know the number. The only thing these people at ForeverCar want to do is sell the warranty. After that, I have to point it out. That’s another part of it I didn’t like. When I buy something, they need to send me something like a hard copy and tell me this is the plan or this is how I pay for it. They have to be upfront with customers and they shouldn’t surprise people. Overall I would not recommend anybody to them.

    Thanks for your vote!
    ForeverCar
    Response from ForeverCar

    We have contacted Mr. Desroches and resolved matter on 9/30/216 at 10:15am cst. Mr. Desroches has agreed to change his rating.

    Insufficient response received
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 28, 2016

    My husband’s car is getting up in mileage and he hadn’t had a warranty on it ‘cause he bought it used, so he needed a warranty. The cost and convenience and then the package offered by ForeverCar were attractive so we chose them. Getting a free quote was very easy and quick. The site kept choking on me so it ended up being better to talk to a person on the phone. I tried it because it should’ve been going faster, but it didn’t do what it needed to do at the time. But the sales rep was very descriptive and did a good job. She ran through our options and as I told her what our needs were, she continued to look for other options that weren’t necessarily showing up. We look forward to not having to pay an enormous amount of money if the car breaks.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 27, 2016

    I bought a newer used truck so I acquired an auto warranty from ForeverCar but I just sold that so I will cancel the warranty. In any case, purchasing the warranty went well and it was not difficult to make payments.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 26, 2016

    I bought a used car that had a short warranty on it so I bought an auto warranty from ForeverCar. It was good dealing with their rep. He was very polite and he explained everything to me. It was easy making payments. I just put it on one of my cards.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 25, 2016

    The warranty on my daughter's car ran out. I signed up and paid upfront an extended warranty from ForeverCar three weeks ago. I did it over the phone. The specialist I talked to was helpful, friendly, and professional. If the car breaks down, I have something to pay for it because of my warranty.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 24, 2016

    I purchased a new car and was looking for a new warranty. I googled “extended car warranties“ and ForeverCar was my first choice. I called and asked for the price. It was a little bit too high for me but the plan that the rep gave was good and I went through it.

    Thanks for your vote!
    Loading more reviews...

    ForeverCar Company Information

    Company Name:
    ForeverCar
    Company Type:
    Private
    Year Founded:
    2011
    Address:
    444 North Orleans
    City:
    Chicago
    State/Province:
    IL
    Postal Code:
    60654
    Country:
    United States
    Website:
    www.forevercar.com

    Media

    AWARDS & CREDENTIALS 
    Chicago Innovation Award 2017