Century Warranty Reviews

Truly terrible experience. I wish I could have just put the $3000 I spent on the warranty into savings. They will cover nothing, and I mean absolutely nothing. You will argue with them endlessly, be passed around from one rep to the next and at the end of the day they will still deny you.

Century extended warranty. They are horrible and are not honest, take your money and don't repair the issue. You call in about my car burning oil, my contract said take to any repair shop and when I wanted to they said, "No. Take to dealer where you bought the car from," the dealer shop manager said, "No. You have to go to chevy." Century Car Warranty is a sham.

Driving home I hear a loud noise, car shuts off and black smoke surrounded my car and was coming in from under the dash. I immediately pull over and call tow truck. When they lifted up the tires there was oil dipping from everywhere under my car and all over the rear axle. Dealership submitted claim to Century. No one from Century contacted me to inform me they were sending out an inspector, or when they denied my claim. The inspector looked at my car for about 20 minutes. He tried to start it, looked under the car, pulled the dip stick and took pictures. According to Peter at Century. How is that inspecting the car? To me that says he found a way to blame me and get out of paying my claim. The reason they denied my claim was because they said it had an oil leak because it was dripping from the oil filter and I drove my car with no oil and that the oil was at 64% so which is it? No oil or 64%?

Century is very blatantly a scam, that intentional avoids customer interactions to prevent claim progress or payouts. After paying thousands of dollars for coverage, I had one part failure ($925) that was under warranty but Century did everything in its power to avoid reimbursement. Contacting customer service is a never ending cycle of responsibility being passed from department-to-department and absolutely forget ever receiving a response to any emails.

I took my car to to the dealership because I was hearing a knocking noise. Of course I wasn't concerned because I have a extended warranty with Century Warranty. However, my claim was denied because I had too few miles on the vehicle to have the issue.

I took my car into the dealership to get looked at because about 2 weeks after I purchased the warranty it started to leak. I was told there was no grace period when I called and asked if I could take my car in to get checked by the warranty company. The dealer stated the car needed a new turbo and the inspector for the warranty company denied it because they stated that the car was leaking way before I got the warranty. They stated my car had dirt caked on the engine mixed with oil. Well, I have a huge problem with that because I am constantly keeping my car clean to include the engine bay. The dealership contacted me and stated that the warranty company denied my claim and they did not understand why as I have kept up my maintenance with them since I purchased the vehicle in 2018.

My name is Collus ** and my BMW starting to give me problems on October 17th, 2024, and I immediately called Momentum BMW Service Center and was instructed to bring my car in on October 18th, 2024. Upon bringing my car in on October 18th, 2024, I advised Momentum BMW that I would need a loaner car due to me working two jobs. I was told that they didn’t have any loaner cars but as soon as Century warranty department approved the repair that I would be given one. Now this is where things took a turn for the worst. My car was there 2 weeks and 3 days, without me being given a loaner car. October 18th-30th, 2024. This caused me a lot of stress along with a hard hit to my finances as I had to utilize Uber to get me back and forth to both of my jobs which are both located in opposite directions of each other.

I have only had to use it one time. After I got it I saw that others had given it low ratings but for me They were great. I paid my deductible and drove it home all fixed. It was great. I call the dealer and got the car it and got a ride to and from garage.

On the front end and the back end, Century Warranty Services and the folks working there have been wonderful! The sales associate I originally spoke with, Matt, was very knowledgeable, not pushy and friendly in a genuine and not salesy way. Unfortunately, like many of us in this day and age, I received unwelcome news from my job: hours and pay cut, moreover, on the 29th day of our extended warranty with CWS, and it was a Saturday. I just assumed that we would be out the $50 administrative fee, which I was fine with. After all, it was in the contract, and if you think it through, I had technically, in a way received almost a month of coverage.

I signed a contract in good faith and haven't used it but once. Now I need it only to find out it had expired. Weird! Well, I was made aware that the warranty was started the day the ORIGINAL OWNER drove it off the lot?? Makes no sense to sell a 7 year EXTENDED warranty on new car? It was not pointed out by the salesman and I didn't catch it because who in their right mind would sell such a warranty! I was duped and just would like others to be aware of this insanity.