National Auto Shipping Reviews & Complaints

Page 3 Reviews 45 - 245

JamesSalt Lake City , UT

Verified purchase

Staff

Reviewed Feb. 4, 2015

I never knew about this business until I brought it up to my moving company that I needed my car shipped since I didn't want to take that drive alone across country. They referred me to National and they took care of my car. The driver was nice and polite. My wife received the car undamaged and all items inside. I enjoyed working with them. Thanks for the follow up today.

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MarkHouston , TX

Customer ServicePricePunctuality & SpeedDelivery & Shipping

Reviewed Feb. 1, 2012

Be aware that no matter what they say on the phone (first words is they have their own trucks), this is a shipping broker and they are finding other companies to deliver your car for the price quoted.

For me, they were scheduled to pick up my vehicle on a Monday but my drivers company was not even notified about the vehicle until Tuesday and it wasn't picked up until Thursday. I called several times to ask about status and whenever they say they will call you right back, do not count on a call back. Overall, my car was delivered clean by the company that delivered Kwik Trans Inc. so I will try direct with them next time.

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DaleJupiter, FL

Reviewed May 5, 2010

I contracted for 1 motorcycle and 1 trike to be shipped. I was assured they were experts and possessed the appropriate equipment. First attempt, a Budget Rental truck showed up with a make-shift ramp, incapable of loading either of my bikes and with an unlicensed truck driver. Second attempt, after they explained that a truck with a gate lift would be sent another, Budget Rental truck showed up with an unlicensed truck driver.

This company is a scam, a fraud. And it should not be allowed to conduct business as they do. Please consider any other company first before doing business with them. The scam is simple; they hire people to drive rental trucks, loaded with merchandise other than motorcycles and then load your cycle. They represent their selves as "transporters."

Absolutely, despicable way of doing business! There's so many other great companies out there that really care about what they are doing. Forget about this one. I am currently resolving my dispute with this company through my credit card company. Hopefully, I will not need to hire an attorney, but I will if I have to.

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BobCalmar, ab

Reviewed July 20, 2009

I had booked a pick-up with National Auto Shippers on July 1st, 2009 and paid a deposit of $295 and was to pay the balance when I met the driver. My car was to be picked up in California no later than July 9th and delivered to the Montana border where I was to meet the driver on July 11 or 12th. July 9th came and they could still not get anyone to pick up my car. Due to the time frame and national Auto not being able to pick up the car as per the contract date, I was forced to cancel the contract and find another shipper. It was critical to get this car picked up. They charged me a $100 cancellation fee because they could not fulfill the contract. Do not - I repeat - do not use this company. As far as I'm concerned, they shouldn't even be in business. They will take your money and not fulfill their end of the contract as they did with me.

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DeniseCocoa, FL

Reviewed June 10, 2007

Do youself a favor and don't ship through National Auto Shipping Company! I have never experienced such a disgraceful business transaction in all my life. Original quote was $575.00 and miraculously it went up $100.00 for an "oversized" vehicle and another $200.00 for "disassembly".They, Manny and Gabe, were well aware of the dimensions of this golf cart when giving me my quote. It was a Golf Cart for goddness sake!

This company lied, overcharged and never responded to emails, or phone messages. They were terribly late with pick-up even after booking two weeks ahead and being given a 3 day window for pick-up. They fraudulently charged my credit card for charges I never authorized, were rude and very unprofessional! There are too many episodes for me to even type of my experience with this compnay. Please contact me if your even thinking of booking with this company or just simply move to the next....it will save you a world of money, harassment and headaches! Trust me!

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