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Acorn Stairlifts Reviews

4,972,291reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About Acorn Stairlifts

Acorn Stairlifts offers several stair lift models to fit different staircases and needs. The company’s FastTrack installation process gets your stair lift installed in a few hours, and its comprehensive warranty helps keep it running when you need it. Stair lifts from Acorn are available nationwide and in 80 countries around the world.

Visit www.acornstairlifts.com
Pros
  • Several models to fit different needs
  • Modular rail system enables quick installation
  • No structural changes required for installation
  • Comprehensive extended warranty
  • Nationwide availability
Cons
  • Some complaints of product malfunctions
  • A few reports of slow or delayed service

Acorn Stairlifts Reviews

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  • (431)
  • (10)
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  • (33)
  • (238)

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    How do I know I can trust these reviews about Acorn Stairlifts?
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    Page 2 Reviews 35 - 75
    Punctuality & SpeedStaff

    Reviewed Sept. 15, 2026

    Chad was great. Fast efficient and friendly. Couldn’t have asked for a better technician.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We thank you for your kind words for Chad and for the 5 star review. We greatly appreciate you. Sincerely, The Acorn Team

    Staff

    Reviewed Sept. 14, 2026

    Battery died so in dire straits. John has been here before for inspections, and he's very thorough and professional. He got us back up and running, really a lifesaver. Recommend him highly.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We thank you for sharing your feedback and positive praise for John. We greatly appreciate it. Sincerely, The Acorn Team

    Staff

    Reviewed Sept. 14, 2026

    Our experience with Chad was fantastic!! We give him all tens!! He was very very explanatory and helpful!!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for the kind words for Chad and all tens. We greatly appreciate it. Sincerely, The Acorn Team

    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 14, 2026

    Quick response to our problem. Excellent service Johnny. Thanks.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thanks so much for the 5 star review and positive praise for Johnny. We greatly appreciate it. Sincerely, The Acorn Team

    Staff

    Reviewed Sept. 14, 2026

    John did an excellent job at servicing my stair. He was very professional and was very thorough with his work. He cleaned up after himself and he comes highly recommended.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your positive feedback and praise for John. We love to hear it. Sincerely, The Acorn Team

    Punctuality & Speed

    Reviewed Sept. 14, 2026

    He did a great job. Quick and efficient and very polite.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We're pleased to hear that your recent visit met your expectations. Thanks for sharing your positive feedback. Sincerely, The Acorn Team

    Profile pic of the author.

    Reviewed Sept. 14, 2026

    I had an enjoyable time with Chad. He did a great job and I am very happy with it. He arrived on time and his work ethic was unmatchable.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We're pleased to hear that your recent stairlift installation went well. Thanks for sharing your kind words for Chad and the positive review. We greatly appreciate it. Sincerely, The Acorn Team

    Reviewed Sept. 14, 2026

    Johnny is the best. He explained everything I needed to know. Thanks.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your kind words for Johnny and for sharing your positive feedback. We're pleased to hear that your recent service visit met your expectations. Sincerely, The Acorn Team

    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2026

    Chad was quick, efficient and friendly. Perfectly done!!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We're pleased to hear about your 5 star experience with Chad at your recent visit. We greatly appreciate you sharing your feedback. Sincerely, The Acorn Team

    Verified purchase

    Reviewed Sept. 11, 2026

    Derek is a nice guy. He is very committed to his job. Great service. Very competent. We highly recommend.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for your kind words for Derek and for sharing your positive feedback. We greatly appreciate it. Sincerely, The Acorn Team

    TechPunctuality & SpeedStaff

    Reviewed Sept. 10, 2026

    Arrived promptly. Clean and courteous. Very skilled and good job. Unit runs quieter and better speed. Love the annual contract.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your feedback and for the 5 star review. We greatly appreciate it. Sincerely, The Acorn Team

    Profile pic of the author.
    Staff

    Reviewed Sept. 10, 2026

    Darris was very pleasant and thorough. Great technician!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your kind words for Darris and the the 5 star review. We greatly appreciate it. Sincerely, The Acorn Team

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2026

    Chair is a blessing and we were so grateful that Acorn could come out and service chair fairly quickly. Technician was friendly and informative. Had chair back in working condition and serviced in under an hour.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your positive feedback and for the 5 star review. We greatly appreciate it! Sincerely, The Acorn Team

    CoveragePunctuality & SpeedStaff

    Reviewed Sept. 9, 2026

    John was very helpful and did a great job at repairing the stairlift. I am very grateful that it is fixed now. I can't wait to use it.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We are pleased to hear that John took great care during your recent service visit. Thank you for sharing your praise and positive feedback with us. Sincerely, The Acorn Team

    Staff

    Reviewed Sept. 9, 2026

    Jon, the service technician was very professional and he was very thorough with his work. He was easy to talk to and did a great job.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We appreciate your kind words for John and for sharing your positive feedback. Thank you so much. Sincerely, The Acorn Team

    CoverageStaff

    Reviewed Sept. 8, 2026

    John, the service technician, was very professional. He did a great job at repairing the stair lift. He was very polite and answered all my questions. Definitely recommend him for Service work.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We thank you for sharing your positive feedback and greatly appreciate the 5 star review. Sincerely, The Acorn Team

    Punctuality & SpeedStaff

    Reviewed Sept. 8, 2026

    John was quick and professional. Knowledgeable about my lift.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for the 5 star review - we greatly appreciate it! Sincerely, The Acorn Team

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 8, 2026

    Brian is fantastic! He is always here when he says he'll be and gives we a quick call to confirm. He is polite and very respectful of my home. I couldn't ask for better customer service!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We appreciate your kind words for Brian and for sharing your positive feedback. It was our pleasure to assist. Sincerely, The Acorn Team

    Staff

    Reviewed Sept. 4, 2026

    John was very professional. He thoroughly checked everything on the stairlift and gave us an overview of what he did. He also went over the safety features of the lift. He worked very hard!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We thank you kindly for your positive feedback and 5 star review. We're always a phone call away. Sincerely, The Acorn Team

    Customer Service

    Reviewed Sept. 3, 2026

    John called 30 minutes prior to arriving. He also was able to arrive earlier than the set time which was great. John was persistent on making sure everything was in good working order.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We appreciate your kind words for John. Thanks for sharing your positive feedback with us. Sincerely, The Acorn Team

    Reviewed Sept. 2, 2026

    My experience with Chad and Acorn has been great. Very pleased with them.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your kind words for Chad. It is certainly our pleasure to assist. Sincerly, The Acorn Team

    Punctuality & SpeedMaintenanceStaff

    Reviewed Sept. 2, 2026

    We are very pleased with the repair. John was punctual, professional, thorough and exceptionally neat. He showed great care in his work while respecting our home. He diligently and quietly worked until the job was completed and then advised us to inspect the job and try out how well the stairlift was working.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your kind words and positive feedback. We are pleased to hear that John took such great care at your recent visit. Sincerely, The Acorn Team

    Reviewed Sept. 2, 2026

    Chad was great. Don't have any complaints. He was efficient, on time, and we always love our Acorn!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We are pleased to hear that Chad took great care at your recent visit. Please don't hesitate to contact us should you need further assistance. Sincerely, the Acorn Team

    Customer ServiceResolution

    Reviewed Sept. 2, 2026

    Johnny was cordial and very personable. He addressed the issue we had called for and retested it several times. We appreciated him sharing information about the lift w/ us.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thanks for sharing your kind words for Johnny. We're glad to hear his recent visit met all of your expectations. Sincerely, The Acorn Team

    CoverageStaff

    Reviewed Sept. 1, 2026

    John was very polite. He was very thorough with his job and did a great job at repairing the stairlift.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your kind words and positive feedback. We are very pleased to hear it. Sincerely, The Acorn Team

    Profile pic of the author.
    Staff

    Reviewed Sept. 1, 2026

    Johnny was very helpful and considerate of our needs. Thanks

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We thank you for sharing your feedback and for providing us with a 5 star review. Sincerely, the Acorn Team

    Customer ServiceStaff

    Reviewed Sept. 1, 2026

    Very friendly gentleman, very thorough.. on time with a call ahead, went over why things will happen that had other known or had forgotten.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your feedback with us. We are pleased to hear it. Sincerely, The Acorn Team

    Staff

    Reviewed Sept. 1, 2026

    Chad was excellent. He did a great service and couldn’t be happier with his work ethic!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We are pleased to hear that Chad took great care during your recent service. Thanks so much for sharing your positive feedback! Sincerely, The Acorn Team

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Sept. 1, 2026

    Friendly, timely communication, was great, very knowledgeable. Thanks Johnny.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your kind words for Johnny. We agree that he is a great asset to our company. Sincerely, The Acorn Team

    Staff

    Reviewed Aug. 31, 2026

    Johnny the Tech was very knowledgeable and courteous.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your positive feedback. We greatly appreciate it. Sincerely, The Acorn Team

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed Aug. 28, 2026

    Ralph, our installer, was prompt and friendly! He did not rush, but kept on task while answering our questions throughout the process. We are very happy with the results!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We thank you kindly for sharing your positive praise and feedback for Ralph. It was certainly our pleasure to assist you with your new stairlift. Sincerely, The Acorn Team

    Profile pic of the author.
    TechStaff

    Reviewed Aug. 28, 2026

    Josh ** was great. He installed a chair lift for my mother-in-law and was very thorough with his work and instructions.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We thank you for sharing your praise for Josh. It was certainly our pleasure to assist with the new stairlift for your mother-in-law - we hope she loves it. Sincerely, The Acorn Team

    Staff

    Reviewed Aug. 28, 2026

    Chad gets a 100% today. A1 job!!! He was very friendly and professional and did a great job!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you so much for the 100% rating for Chad. We greatly appreciate it. Sincerely, the Acorn Team

    Staff

    Reviewed Aug. 28, 2026

    It was a very smooth experience having Chad in our home today. Couldn’t have been happier. It’s a lifesaver when you’re 70 years old and you have a professional like Chad come in to make sure your lift is working like it should!

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your kind words for Chad and positive feedback. We greatly appreciate it. Sincerely, The Acorn Team

    CoverageTechMaintenanceStaff

    Reviewed Aug. 27, 2026

    John, the service technician did an excellent job at fixing our stair lift. He replaced the whole side of it. He was very professional and polite and he comes highly recommended. Thanks again, I appreciate it.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for the positive praise and kind words for John. We're pleased to hear that he took great care during your recent visit. Sincerely, the Acorn Team

    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2026

    Johnny was very professional. He was very capable understood what he was doing or quickly smoothly, and had a very friendly manner.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We thank you for sharing your kind words for Johnny. We're always pleased to hear positive praise and feedback. Sincerely, the Acorn Team

    Staff

    Reviewed Aug. 27, 2026

    Great service. Johnny was very courteous and timing was great.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your kind words for Johnny. Glad to hear he took great care during your recent visit. Sincerely, the Acorn Team

    CoverageStaff

    Reviewed Aug. 26, 2026

    John did a great job at repairing the stairlift. He was very professional and very thorough with his work. He comes highly recommended. Thank you.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Glad to hear your recent visit with John met your expectations. It was our pleasure to assist. Sincerely, The Acorn Team.

    Reviewed Aug. 26, 2026

    The service received from Johnny was above and beyond my expectations. He made sure everything worked properly. The stairlift is a major support to my everyday living. He tested each part of the stairlift more than once to put my mind at ease. He really knows how to communicate to customers.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    We are pleased to hear that your recent visit with Johnny met your expectations. It was certainly our pleasure to assist - don't hesitate to reach out should further assistance ever be needed. Sincerely, The Acorn Team

    Reviewed Aug. 25, 2026

    Johnny a joy and a delight fixed our lift. Pronto. Give him a raise.

    Thanks for your vote!
    Acorn Stairlifts
    Response from Acorn Stairlifts

    Thank you for sharing your positive praise and kind words for Johnny. We greatly appreciate it. Sincerely, The Acorn Team

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    Acorn Stairlifts Company Information

    Company Name:
    Acorn Stairlifts
    Year Founded:
    1992
    Address:
    7001 Lake Ellenor Drive
    City:
    Orlando
    State/Province:
    FL
    Postal Code:
    32809
    Country:
    United States
    Website:
    www.acornstairlifts.com