Complain about a product or service

Suit Hits Sears "Made In USA" Claim

December 8, 2004
A class action lawsuit against Sears, Roebuck and Co alleges that Sears conducted false advertising and consumer fraud by advertising that its Craftsman tool line is "Made in the USA."

The suit alleges that promotions in ads, the website, on signs and labels claiming that Craftsman is "Made in the USA" led consumers to purchase the tools out of a sense of patriotism. Consumers were also led to believe that Craftsman is of high quality because it is "Made in the USA."

Pictures attached to the complaint show metal parts from Austria, Denmark, China, India and Mexico on Craftsman tools labeled as "Made in the USA."

"Sears has falsely touted Craftsman tools as 'Made in the USA' when the Federal Trade Commission has issued guidelines stating that such a claim is proper only where all or substantially all of the product is U.S.A. made. Sears Craftsman is misleading consumers by invoking that claim," said Barbara J. Hart, attorney for the tool buyers.

The lawsuit, which seeks class-action status and unspecified damages, was filed last week in New York State Supreme Court in Manhattan.

Tool buyers Kenneth Vigiletti, Sidney Hyatt and Elaine Hyatt are the plaintiffs named in the suit.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.

Back to the top |

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2010 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.