Orkin Pest Control Reviews

Hello Mariah. Thank you for sharing your experience and for choosing Orkin to help protect your home. We truly appreciate your trust and are grateful for the opportunity to serve you. We're delighted to hear that you've had a positive experience with our team, from the initial consultation to your ongoing service. Providing honest recommendations, clear communication, and solutions tailored to each customer's needs is something we take great pride in. It's also wonderful to know that our technicians have been respectful of your family, pets, and home while delivering service. We're especially pleased to hear that you've already seen improvements with your ant and mouse concerns. We understand that spider activity can sometimes take additional time and treatments to fully address, and we appreciate your patience and understanding as the process continues. Your feedback is incredibly valuable and helps us continue improving the service we provide. Thank you for your kind words, your recommendation, and your confidence in Orkin. Knowing that we've provided a better experience than previous providers means so much to our team. We look forward to continuing to serve you and helping keep your home protected for years to come.

Hi Austin! Thank you for sharing such an incredible review! We’re thrilled to hear that your experience with Orkin has been so positive and impactful. Helping families regain comfort and peace of mind in their homes is what we strive for, and it’s wonderful to know that our team has been able to make a difference for you. We’re especially pleased to hear that our scheduling process, flexibility, and commitment to customer care have met your expectations. From accommodating your service needs to providing additional support along the way, our goal is always to deliver exceptional value and service. Your kind words about your technician mean a great deal to us. It’s inspiring to hear how attentive, knowledgeable, and caring he has been, from ensuring your family and pets were safe during treatments to taking the extra time to research and follow up on your questions. That level of dedication is exactly what we strive to provide every customer. Thank you for trusting Orkin with your home and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to keep your home protected for years to come!

Hello Lisa! Thank you for taking the time to share such a thoughtful review and for choosing Orkin once again. We are truly grateful for your continued trust and loyalty over the years. It's wonderful to hear that our team has consistently provided prompt service, clear communication, and flexibility to meet your needs, especially during a busy time like moving. We're especially pleased that your technician's thorough inspection and attention to detail helped identify and eliminate multiple problem areas, giving you and your corgi some much-needed peace of mind. We understand how frustrating recurring wasp and hornet issues can be, particularly in an older home, and we're honored that you continue to rely on us when those challenges arise. Knowing that you feel our service is worth the investment and that you would recommend Orkin to others means a great deal to us. Thank you again for your kind words, support, and confidence in our team. We look forward to being there whenever you need us.

Hi Jeffrey! Thank you for sharing your positive experience with us. We’re delighted to hear that our team provided detailed inspections and effective treatments for your rodent and flea issues. It’s great to know the exclusion is working well to prevent new rodents from entering, and you’re on track to address those inside. We appreciate your trust in our services and look forward to continuing to assist with your treatment plan. Thank you for choosing us, and please let us know if there's anything further we can do for you!

Hello Barbara. Thank you for taking the time to share your experience. We're delighted to hear that your initial service visit was such a positive one and that our technician provided the thorough, professional treatment needed to resolve your ant issue and give you peace of mind.

We also appreciate your honest feedback regarding your inspection experience. We understand how uncomfortable it can feel when recommendations come across as unexpected or overwhelming, and we're sorry to hear that this part of your experience left you feeling pressured. At Orkin, we strive to provide clear information that helps customers make informed decisions about protecting their homes, and your feedback is invaluable as we work to improve.

We're grateful for your trust and are especially pleased to know that the professionalism and expertise of your technician earned your confidence and your decision to continue with quarterly service. Thank you for giving us the opportunity to serve you, and we look forward to providing the high level of care and support you expect from Orkin.

Hello Lorela! Thank you for your kind words! We're so glad to hear you've had a great experience and that you look forward to your mosquito treatments. It's wonderful to know your Orkin technician has earned your trust and confidence. We truly appreciate your loyalty and thank you for choosing Orkin to help keep your outdoor spaces comfortable and enjoyable!

Hi William, thank you for bringing your concerns to our attention. We're deeply sorry to hear about the confusion and frustration you experienced with our service. Clear and accurate communication is critical to us, and we apologize for any misunderstanding regarding the scope of our services. We’re also concerned about your interaction with our call center and regret any perception of rudeness or condescension. Your experience is not reflective of the standards we strive to uphold. We are committed to addressing these issues internally and ensuring improvements are made. We appreciate your feedback and the opportunity to resolve this matter.

Hello Jonathan. Thank you for sharing your feedback. We apologize for the concerns surrounding the bee activity that remained after treatment and for the frustration you experienced regarding the follow-up service options that were presented to you. When you invest in a service, you should feel confident that the issue has been fully addressed, and we regret that your expectations were not met. Your feedback is important to us, and we appreciate you taking the time to share your experience. We will ensure your concerns are shared with the appropriate team for review, as we are always looking for ways to improve our service and better support our customers.

Hello, Delice! Thank you for taking the time to share your experience! We truly appreciate your kind words about both our service team and office staff. It's wonderful to hear that our technicians have been knowledgeable, communicative, and helpful during their visits, and that our office team has provided the same level of outstanding service. At Orkin, we strive to ensure every customer feels informed, supported, and confident in the care they receive, so it's rewarding to know we've met those expectations. Thank you for choosing Orkin and for trusting us with your pest control needs. We look forward to continuing to serve you!

Hi Abby! Thank you for sharing your experience and for being a valued member of the Orkin family. We are truly grateful for your kind words and continued trust in our team. We're especially pleased to hear about the outstanding service Chris has provided. His knowledge, consistency, and genuine care for both you and your dog clearly reflect the level of service we strive to deliver every day. Taking the time to answer questions, provide helpful advice, and ensure your comfort during each visit are qualities we're proud to have on our team. It's also wonderful to know that even when Chris wasn't available, the other technicians continued to provide the same high level of professionalism and support. Knowing that our team helped you navigate a difficult pest issue and has consistently earned your confidence means so much to us. Thank you again for your loyalty and for recognizing Chris and the rest of our team. We sincerely appreciate your recommendation and look forward to continuing to serve you for many years to come.

Hi Lee. Thank you for your kind words and for choosing Orkin! We're grateful to hear that you've had such a positive experience with our team and services. Providing friendly, professional care and effective solutions for our customers is always our goal. We appreciate your recognition of the products we use and the value of our services. Knowing that you feel confident in the treatments for both your family and pets means a great deal to us. Thank you for taking the time to share your feedback and for trusting Orkin with your pest control needs. We look forward to continuing to serve you!

Hello Marilyn. Thank you for bringing this to our attention. We're sorry to hear about your experience and understand your concern. It can certainly be frustrating to notice pest activity after a preventative treatment, especially when you had not previously encountered the issue. While treatments can sometimes cause pests that were hidden to become more visible before they are eliminated, we understand how alarming this situation can be. We appreciate your feedback and regret any frustration this has caused.

Hello Donna! Thank you for sharing your experience! We're glad to hear that your technician provided knowledgeable and helpful service. Taking the time to answer questions and offer practical tips for preventing future pest issues is an important part of the service we strive to provide. We appreciate your kind words and are grateful for the opportunity to help protect your home. Thank you for choosing Orkin and for taking the time to recognize the care and professionalism of our team.

Hi Martin! Thank you for sharing your experience! We're glad to hear that Charles provided friendly and professional service during his visit. It's great to know he took the time to inspect the bait stations and complete treatments both around the exterior and inside your home to help protect against pests. We appreciate your kind feedback and your trust in Orkin. We'll be sure to share your recognition with Charles. Thank you for choosing us for your pest control needs, and we look forward to continuing to provide you with reliable service.

Hello Toussaint. Thank you for sharing your experience! We're glad to hear that Jacob Ezekiel provided another great service visit. It's wonderful to know that he was informative, polite, and professional throughout the appointment, taking the time to explain his work and answer your questions along the way. We truly appreciate your kind words and your continued trust in Orkin. We'll be sure to share your recognition with Jacob. Thank you for choosing us for your pest control needs, and we look forward to continuing to provide you with the high level of service you deserve.

Hi Constance. Thank you for taking the time to share your detailed feedback. We sincerely apologize for the confusion and communication issues you experienced throughout the onboarding and service process. We understand how frustrating it must have been to encounter incorrect contact information, receive conflicting information about your paperwork, and experience delays in getting the necessary documents completed. We appreciate your recognition of the technician's professionalism and courteous service. It's encouraging to hear that he took the time to assist you and address your concerns during the visit. At the same time, we understand your disappointment regarding the attic inspection and your ongoing concerns about hearing mice in the walls and not yet seeing results from the traps. Your feedback is valuable because it highlights areas where we can improve communication and ensure expectations are clearly set from the beginning.

Hello Melodie! Thank you for taking the time to share your experience. We're pleased to hear that you've seen a substantial reduction in ants, spiders, fire ants, mosquitoes, and roaches, and that our treatment program is delivering positive results for your home and yard. We especially appreciate your recognition of Xavier. Providing knowledgeable service, answering questions thoroughly, and helping customers feel confident in their pest management plan are all important parts of the experience we strive to provide. We'll be sure to share your kind words with him. Thank you for choosing Orkin and for trusting us to protect your home. We truly appreciate your feedback and look forward to continuing to serve you.

Hello Tammy. Thank you for sharing your experience. We sincerely apologize for the frustration caused by the scheduling delays and lack of communication regarding your follow-up treatment. We understand how disappointing it is to have been told someone would contact you, only to find that an appointment had been scheduled without your knowledge and that requests to move it up have not been followed through on. We're pleased to hear that you were happy with the initial service, but we recognize that timely follow-up and clear communication are just as important. Your feedback is appreciated, and we regret that we did not meet your expectations in this regard. We appreciate the opportunity to address your concerns and work toward a more satisfactory experience moving forward. Thank you for bringing this to our attention.

Hi Trisha. Thank you for taking the time to share your experience and for trusting Orkin during such a challenging situation. We appreciate your kind words about Matthew and are glad to hear that his professionalism, flexibility, and communication have helped provide peace of mind while you manage this process from out of state. Knowing that our team has been able to serve as a reliable partner and help create a safer environment for your mother's return means a great deal to us. We'll be sure to share your recognition with Matthew, as he exemplifies the care and dedication we strive to provide every day. Thank you for your recommendation and for allowing us the opportunity to help resolve this issue. We truly appreciate your confidence in Orkin and our team.

Hello Susan! Thank you for sharing your experience! We're glad to hear that our technician was knowledgeable and helpful in addressing your wasp problem. Providing effective solutions and clear guidance is what we strive for, and it's wonderful to know our team delivered the support you needed. We truly appreciate your kind words and your trust in Orkin. Thank you for choosing us to help protect your home, and we look forward to continuing to serve you in the future.

Hi Diane. Thank you for taking the time to share your feedback. We're glad to hear that you have been pleased with the bee removal service so far and appreciate your recognition of the results you've experienced to date. We also understand the importance of the 30-day guarantee and your expectation for a final follow-up given the service provided and investment made. Customer satisfaction is important to us, and we appreciate you sharing this perspective. Thank you for choosing Orkin and for giving us the opportunity to serve you. We value your business and appreciate your honest feedback as we continue working to provide the level of service our customers expect and deserve.

Hello George. Thank you for your kind words! We're delighted to hear that your technician arrived on time, clearly explained the service, and completed the work efficiently. Providing reliable, professional service and keeping our customers informed every step of the way are priorities for our team. We truly appreciate your trust in Orkin and are honored to be your pest control provider. Thank you for taking the time to share your experience and for recognizing the excellent service you received. We look forward to continuing to serve you and meet your pest control needs in the future!

Hi Sydney! Thank you for your wonderful review! We're thrilled to hear that you've had a great experience with Orkin, and we're especially grateful for your recognition of Paul. It means a great deal to know that your relatives recommended our services because of him and that he has continued to exceed your expectations. Paul's commitment to providing exceptional service and ensuring customer satisfaction is exactly the level of care we strive to deliver every day. We'll be sure to share your kind words with him and his team. Thank you for your trust, your recommendation, and for taking the time to recognize Paul's dedication. We truly appreciate your business and look forward to continuing to serve you.

Hi Carol. Thank you for taking the time to share your experience. We sincerely apologize for the confusion and frustration caused by the inconsistent communication regarding your service appointments and follow-up treatments. We understand how concerning it is to continue seeing live pests after treatment, especially when expectations around scheduling and service timing have not been clear. We do appreciate your kind words about our team's friendliness and our ability to get you scheduled quickly. Your feedback highlights areas where we can improve, particularly in communication and setting clear expectations throughout the treatment process. Thank you for recognizing the efforts of our staff while also bringing these concerns to our attention.

Hi William! Thank you for your kind words! We're delighted to hear that our team was able to accurately identify the pest issue and provide a clear plan to address it. It's especially rewarding to know that you received excellent customer support and had such positive interactions with our technicians. We truly appreciate you taking the time to share your experience and thank you for trusting Orkin with your pest control needs. We look forward to continuing to provide you with the outstanding service you deserve.

Hello Doreen. Thank you for sharing your experience. We're pleased to hear that you were satisfied with the initial bee removal service, but we sincerely apologize for the lack of follow-up communication afterward. We understand how frustrating it must have been to leave messages over multiple days without receiving a response, especially while continuing to deal with bees in your home. Providing timely support is an important part of the service we strive to deliver, and we're disappointed to hear that we fell short of your expectations. We truly appreciate your feedback, as it helps us identify opportunities to improve. Thank you for bringing this to our attention, and for giving us the opportunity to serve you. We value your business and regret the inconvenience and frustration this experience caused.

Hello Wendy. Thank you for sharing your feedback. We're sorry to hear that you're still experiencing the same level of fruit fly activity after the treatments. We understand how frustrating that can be, especially when you were expecting to see improvement. Your satisfaction is important to us, and we look forward to continuing to work towards resolving the issue.

Hello, Suzanne! Thank you for sharing your experience. We're glad to hear that Dennis provided the knowledgeable and thorough service you were looking for and was able to help resolve the issue. We will be sure to pass along your kind words and recognition to him. We also apologize that it took a second visit to achieve the desired result, as we understand how frustrating that can be. Your feedback is important to us, and we appreciate the opportunity to address your concerns. Thank you for choosing Orkin, and we're grateful for the chance to serve you.

Hello David, Thank you for sharing your feedback. We're sorry to hear that you are still experiencing bee activity after your service and understand how frustrating that must be, especially after making a significant investment to address the issue. This is not the outcome we want for our customers, and we sincerely apologize for your disappointment. We appreciate you bringing your concerns to our attention and regret that the service did not meet your expectations. Thank you for your honest feedback, as it helps us better understand our customers' experiences and where we can improve.

Hi Peter. Thank you for sharing your experience and for recognizing Adam's efforts. We're delighted to hear that he did a great job helping address the spider activity around your home and that you were pleased with his service. We also appreciate you bringing the scheduling communication issue to our attention. We understand how frustrating it can be when changes to an appointment aren't communicated as expected, especially when coordinating around work commitments. While we're glad your husband was available and that Adam was able to complete the service, we apologize for the inconvenience this caused. Your feedback is valuable, and we're grateful for the opportunity to improve. Thank you for choosing Orkin, and we'll be sure to share your kind words with Adam for his excellent work.

Hello Alice. Thank you for taking the time to share your experience. We're so pleased to hear that our team was able to work with you to create a plan that fit your needs and provide prompt service when you needed it most. Delivering friendly, responsive support and helping our customers find the right solution is always our goal. We truly appreciate your trust in Orkin and are grateful for the opportunity to help address your pest concerns. Thank you for your kind words, and we look forward to continuing to provide you with excellent service in the future.

Hello Barbara! Thank you for your continued trust in Orkin! We're delighted to hear that Bryce provided another great service experience. His personable approach, clear communication, and courtesy in letting you know he was on the way are exactly the kind of service we strive to deliver. We'll be sure to share your kind words with Bryce and recognize him for a job well done. We truly appreciate your feedback and look forward to serving you again!

Hello Robert. Thank you for your kind review! We're delighted to hear that your technician went above and beyond to address your concerns. Providing thorough service and ensuring all of our customers' issues are fully addressed is something we take great pride in. We'll be sure to share your recognition with the technician for a job well done. Thank you for choosing Orkin, and we appreciate the opportunity to serve you!

Hello Myah. Thank you for taking the time to share your feedback. We're grateful to hear that you've had a positive experience with your service technician, but we're truly sorry to learn about the frustration and disappointment you've experienced with your remediation service. We understand how concerning it is to invest in a service with the expectation that the work will be completed thoroughly, only to feel that those expectations were not met. The issues you've described regarding the remaining insulation, concerns about incomplete cleanup, and the difficulty you've encountered while trying to get resolution are certainly not the experience we want for our customers. We appreciate you bringing these concerns to our attention and regret the inconvenience and frustration this process has caused. Your feedback is valuable and helps us identify opportunities to improve. Thank you for giving us the opportunity to serve you, and we sincerely apologize that this experience has been such a challenge.

Hi Stephanie! Thank you for sharing your experience and for choosing Orkin to help protect your home! We're delighted to hear that the scheduling process has been convenient and that our communication and appointment notifications have made it easy to stay informed every step of the way. It's especially rewarding to know that you've had positive experiences with our team members. We'll be sure to share your kind words with Chad and Dylan. Providing knowledgeable, professional, and courteous service is what we strive for, and we're thrilled to hear they made such a great impression. Thank you for trusting Orkin with your pest control needs and for taking the time to recognize our team. We truly appreciate your feedback and look forward to continuing to provide you with excellent service and peace of mind in the months ahead!

Hi Laura! Thank you for sharing your positive experience with us. We're delighted to hear that our representative was professional and thorough in checking everything for you. Providing attentive and comprehensive service is important to us, and it's wonderful to know we met your expectations. We truly appreciate your feedback and your trust in our team. Looking forward to serving you again in the future!

Hello Margory! Thank you for sharing your experience with us. It's great to hear that you found our team at Orkin knowledgeable and helpful. We're committed to providing effective pest control solutions, and we're glad to be your choice this time. Our goal is to ensure your home is free from pests, and we appreciate your trust in us to achieve this. We look forward to protecting your home!

Hello Leatha. Thank you for sharing such a thoughtful review! We’re delighted to hear that your experience with Orkin was a positive one, especially while coordinating services from hundreds of miles away. Providing peace of mind during a challenging situation is our goal, and we're glad our team was able to make the process smooth and convenient for both you and your brother. It's wonderful to hear that our customer service representatives and technicians were responsive, flexible, and easy to work with throughout the process. We understand how important clear communication is when helping loved ones from afar, and we're thrilled that our team could support you every step of the way. We're also pleased to know the pest issue appears to have been resolved and that your brother can comfortably enjoy his home again. Thank you for your recommendation and for trusting Orkin with your family's pest control needs. We truly appreciate your feedback and are honored to have earned your confidence. Should you or your brother ever need us in the future, we'll be here to help!

Hello Ruth! Thank you so much for sharing your positive experience with us. We’re delighted to know that our technicians have impressed you with their professionalism and the effectiveness of their treatments. Providing prompt, courteous, and effective service is always our goal, and it's wonderful to hear that we've achieved that for you. Your feedback is greatly appreciated, and we look forward to continuing to serve you!

Hi Laura! Thank you for sharing your positive experience with us. We’re thrilled to hear that you are pleased with the crawl space encapsulation, roof guard installation, and monthly service from our team. It's great to know that you find our team members efficient, responsive, and professional. Ensuring high-quality service is our top priority, and your feedback motivates us to continue delivering excellent results. We truly appreciate your trust in Orkin and look forward to serving you in the future!