Orkin Pest Control Reviews
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About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
Visit www.orkin.com- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Helpful Reviews
What is Orkin Pest Control?
Orkin, founded in 1901, has over 120 years of experience with pest control. It has more than 400 locations across the world, including branches in most U.S. states. The company provides pest control for homes and businesses and guarantees customer satisfaction. Orkin technicians go through 160 hours of training, including coursework from Purdue University and hands-on simulations at Orkin’s 30,000-square-foot facility in Atlanta, Georgia.
Orkin uses an integrated pest management approach (called A.I.M.) with the goal of causing the least possible harm to people, property and the environment. Every Orkin visit includes assessment of the situation, the implementation of specific, science-driven solutions and the monitoring of pest activity to ensure the control technique is working.
How does Orkin work?
To find out if Orkin can help with your pest problem and to get an estimate, you can call Orkin or fill out a form online to be contacted by a company specialist. Orkin may give you a price over the phone or visit your home for an inspection.
Orkin uses a three-step pest control process, which it refers to as A.I.M.: assessment, implementation and monitoring. An Orkin technician starts by inspecting your property. They then work with you to come up with a protection program, choosing tools, technology and products that have the lowest environmental impact. After treatment, Orkin monitors results and continues to check for pest activity.
Orkin services come with a 30-day money-back guarantee. If you choose a treatment plan and pests come back between treatment dates, Orkin returns at no extra charge. And if Orkin can’t solve your pest problem, it refunds your last payment. Orkin also promises to respond to customers within two hours and have someone at your property within 24 hours.
Orkin services
Orkin treats issues with the following pests:
- Bedbugs
- Termites
- Moths
- Hornets
- Fleas
- Crickets
- Scorpions
- Silverfish
- Carpenter ants
- Centipedes
- Roaches
- Mice
- Spiders
- Earwigs
- Ticks
- Mosquitoes
- Stinging insects
In addition, Orkin also provides these services: attic insulation to help residential customers save on energy costs and keep away pests; moisture control to prevent termite damage and mold; and lawn care for pest and weed prevention. Free inspections are available for each of these services.
Orkin price
Orkin determines pest control pricing based on a customer’s home, type of pests and other factors. The best way to get a quote for your specific situation is to contact your local Orkin branch. Getting a quote is free and comes with no obligations.
For example, we requested a quote for an annual pest control plan for a three-bedroom home in Tulsa, Oklahoma, that needed roach control. We received an estimate of two $195 payments over two months, followed by 10 more monthly payments of $48. That’s an annual total of $870.
Orkin Pest Control FAQ
What chemicals does Orkin use?
What chemicals Orkin uses depends on your specific pest situation. Orkin states that all chemicals it uses are approved by the Environmental Protection Agency and are safe for kids and pets. Orkin technicians provide documentation of chemicals they use during treatment. The company recommends you let your technician know if you are pregnant, have a newborn or have specific allergies. You can access product labels on Orkin’s website.
Does Orkin get rid of mice?
Yes, Orkin handles mouse problems. The process starts with a technician performing a rodent inspection to find out what species is present. Treatment may include both chemical and nonchemical methods.
Who owns Orkin pest control?
Orkin is owned by Rollins, Inc., a pest and termite control company based in Atlanta.
How much does Orkin cost for roach control?
The cost of roach control from Orkin depends on your property and other factors. For an annual plan for a three-bedroom house located in Tulsa, Oklahoma, Orkin quoted two monthly payments of $195, followed by 10 monthly payments of $48.
Is Orkin safe for pets?
Yes, Orkin’s chemicals are safe for pets, the company says, as long as pets are kept away from treated surfaces until they are dry, which can take one to two hours. Pets don’t have to be out of the house during treatment, but Orkin says it can be helpful.
Does Orkin get rid of bedbugs?
Yes, Orkin offers bedbug control and removal service. Its ongoing detection service may not be available in all locations, though. It may also charge an inspection fee.
How does Orkin treat termites?
Orkin customizes plans for termite infestations using several treatments, including Termidor liquid treatment, Orkin Dry Foam, OrkinFoam, and Sentricon bait and monitoring. Your pest control specialist will tell you which of these treatments will work best for your particular infestation.
Does Orkin do payment plans?
Yes, Orkin customers can pay monthly. Speak with your local Orkin branch about setting up a payment plan for pest control services.
What does Orkin use to kill roaches?
It depends on the specific infestation in your home. An Orkin pest control specialist will discuss which chemicals, if any, will work best for your situation.
Does Orkin do free inspections?
Orkin offers free termite inspections. It also offers free pest control quotes. For more information, call Orkin or fill out the contact form on its site.
Still have questions?
Is Orkin worth it?
Orkin is one of the most experienced pest control companies around, with over 120 years in business and nearly 2 million residential and commercial customers throughout the world. Its technicians go through extensive training in Orkin’s approach to integrated pest management. However, it’s a good idea to read reviews and compare Orkin with other pest control companies before making a decision.
Orkin Reviews
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Reviewed March 30, 2026
Orkin Pest Control is A+ all the way and they hire the best technicians. They are very conscious of the fact that my husband needs people here in the mornings only because he sleeps in the afternoon and they're great about accommodating us. Dustin came and did our inside maintenance. He usually puts up with my dogs barking at him and he headed them all. He's professional, very conscious of everything, and does a nice job. He speaks with my husband who had a stroke. He says hello to him and treats him like a person. We like that. He goes above and beyond. He makes sure he puts those booties on even though we tell him he doesn't have to. Everything has been good since he has been doing stuff here. However, the mosquitoes get worse every year and we have to keep calling. It's something about Orkin's formula. Other than that, everything is wonderful. We like our service and I trust Dustin in my home.
Hello Mary. Thank you for the wonderful review! We’re so glad to hear how much you appreciate our team and the care Dustin provides. It means a lot to know he’s respectful of your home, your pets, and your family, and that he consistently goes above and beyond to make you feel comfortable and supported. We also appreciate your feedback regarding mosquitoes, as it helps us continue improving our services. Thank you for trusting Orkin and for being a valued customer!
Reviewed March 28, 2026
I was having a roach problem. I called numbers randomly and I spoke to a person from Orkin and he said they could set me up and he gave me a discount to start my service. It was a deal. The service was set to come every three months. With their initial visit, I had them come out two weeks later because I was still seeing roaches and they came out. Then, they've been out two times after that. I've had a great experience with them. It's always been the same technician and I appreciate that. His name is Kyle, and he's been great. I live in a garage apartment in the back of a house. So, I don't have to give him directions. I feel comfortable because it's not like a new technician every time. I haven't seen cockroaches since the last time he was out. I was very satisfied. Overall, the service has been really good. It was at a good price and it was effective.
Hello Amy! Thank you for sharing your experience! We’re glad to hear you’ve had such great results and that our team was able to address your roach concerns effectively. We’re especially happy to know that having the same technician, Kyle, made you feel comfortable and confident in your service. It’s great to hear the treatments have been successful and that the service has been both effective and affordable. Thank you for choosing Orkin, we truly appreciate your trust!
Reviewed Aug. 9, 2026
The technician who came to treat my problem with ants in the kitchen was terrific. He was experienced and gave me peace of mind that he could take care of the problem. He was very thorough using a gel and spray in the problem areas and left traps in the kitchen and basement. I have not a problem since. However, 2 days later 2 guys from Orkin showed up even though I wasn’t expecting them and claimed they were there to do a home inspection as part of my service. They found nothing in the house and went outside to check for problems. They returned and one guy was holding a clump of dirt that he dug up close to the foundation that he said contained termites. He scared me with a scenario that termites could be eating through the foundation and came up with a treatment plan for $4,000.
I was shocked but I initially agreed to it. I then spoke to other neighbors and learned that termites are native to this area and often found in the dirt but that doesn’t mean they’re tunneling into the house. I canceled the treatment and the guy continued to use scare tactics to get me to change my mind. I told him I wasn’t comfortable going forward with the treatment and would get another inspection and estimate from another company if there seemed to be a problem. I didn’t appreciate being pressured and that tainted my experience a bit. I did sign up for quarterly treatments with the technician who treated my house and I am happy to continue doing business with Orkin because of his experience and professionalism.
Hello Barbara. Thank you for taking the time to share your experience. We're delighted to hear that your initial service visit was such a positive one and that our technician provided the thorough, professional treatment needed to resolve your ant issue and give you peace of mind.
We also appreciate your honest feedback regarding your inspection experience. We understand how uncomfortable it can feel when recommendations come across as unexpected or overwhelming, and we're sorry to hear that this part of your experience left you feeling pressured. At Orkin, we strive to provide clear information that helps customers make informed decisions about protecting their homes, and your feedback is invaluable as we work to improve.
We're grateful for your trust and are especially pleased to know that the professionalism and expertise of your technician earned your confidence and your decision to continue with quarterly service. Thank you for giving us the opportunity to serve you, and we look forward to providing the high level of care and support you expect from Orkin.
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Reviewed June 26, 2026
I had a lot of mice and it was a problem I never had in this house before, even though I've got woods right behind me. But it got to the point where it was something I couldn't control. I had to bring somebody in to deal with the problem. I used to be a commercial property manager and I had used Orkin in the past as well as a couple of other companies. I decided to use Orkin and they did a very thorough job of it. The mouse problem was eliminated and I was very pleased.
I had the same tech for the first several instances that they were here, and there have been different techs since then. They've done work on the exterior of the house and they haven't done any work on the inside of the house recently. But they've all been very professional and they communicate well, especially the first fellow that I had who came out and really helped solve the mouse problem. I've also always gotten text messages to confirm appointments, which I appreciate. And the little bit of contact I had with any office staff was positive as well.
Hi Linda! Thank you for your detailed feedback and for choosing Orkin again. We’re glad to hear your technician was thorough, professional, and able to effectively resolve the mouse issue, that’s exactly the level of service we strive to provide. We also appreciate your kind words about our team’s communication and appointment updates. Your trust and continued support mean a great deal to us, and we’re grateful for the opportunity to serve you!
Reviewed June 18, 2026
Orkin Pest Control's tech came and explained to me everything, the process with the first time and the second time, and how long it would take to come back again to do it one more time. I'm pleased with the visit with him. Also, the experience we have with talking to Orkin and making the appointments have been good. The problem we have in my house was just black little ants. We haven't seen much anymore, just one here and there. I haven't been able to see much ants like I used to inside or outside. My daughter sees spiders ones here and there in her house, but not like she used to. It’s working out already with the product.
We recommended Orkin with some of the neighbors who ask when they see the vehicle up there. Two neighbors down from me and across the street have problems with the black ants as well. I told them that the first time that the guy came over, we would see some activity. He came in the second time, and we haven't seen much activity anymore. I asked the guy to give me a couple of cards, so that's what I hand over to the neighbors.
Hi Usiel! Thank you for your kind feedback and for choosing Orkin. We’re glad to hear your technician clearly explained the treatment process and that you’re already seeing a significant reduction in pest activity. It’s wonderful to know you’ve had a positive experience both with our service and scheduling, and we truly appreciate you recommending us to your neighbors. Thank you again for your trust and support, we’re grateful to serve you!
Reviewed June 17, 2026
I get the same guy for the regular service. He was good. He explained everything to me. He did the treatment and said I should have an inspector out. So, I had an inspection done, and he told me that my attic needed to be re-insulated, that the insulation in there had feces in it, and that was toxic. So, he gave me a bid on clearing the whole ceiling out and re-insulating it. It was 18,000. It seems a little high. So I decided to clean it out myself, remove the insulation, and vacuum. It reduced the bid to 13,000. So, we saved a little money there. But 13,000 still seemed a little high. So, I continued working on it and reinsulated it myself.
On the regular service, Orkin comes out and they'll go after the roaches and the spiders on the outside. They make sure everything is good inside and out. One time, they will go after more or less the roaches, and then another time will go against the outside stuff, like spiders and vermin. I had a rat problem and we've pretty much taken care of that. The service guys always come out and they are pretty friendly. They explain things to me, and we make a plan of attack.
We also appreciate your feedback regarding the inspection and insulation recommendation. We understand that pricing and scope of work are important factors when making decisions for your home, and we respect your initiative in exploring options that worked best for you.
Reviewed June 15, 2026
When I started out with Orkin, I had beds bugs, and they got rid of that for me. Now, if I got spiders, I'll tell them and then they'll spray accordingly in the areas that need it inside and out. There's a certain part of the spring where the spiderwebs are all around the house. Orkin will go through it, and they'll get rid of all of the spider webs while they're spraying, too. Their guy goes from second floor to the basement. The guy who comes out does a really good job, but they had one guy that came here and all he did was outside and he left. I asked what about the inside because that was supposed to be part of the deal. They said, this other guy was doing a fallacious job. Other than that, I had no problem at all with the reps at Orkin. They send me a note and a text, and I’ll set myself around it.
My son has a fear of flying stuff like wasps and every once in a while, he'll get a wasp in his room. We just can't figure out where it's coming from. So, I just have the guy come, pull the curtains back and spray up top to see if that does it, and sometimes it's all right. I had one yellow jacket nest, and I showed them where it was. He sprayed it up there and I haven't had problems with them any more either.
Hello Joseph. Thank you so much for your continued trust and for sharing your experience with us! We’re thrilled to hear that we were able to successfully take care of your initial bed bug concern and continue to support your home with ongoing pest control needs. It’s great to know your technician is thorough, addressing everything from spiders and webs to treating specific areas of concern inside and outside your home. That level of attention and care is exactly what we strive for, and we’re glad it’s making a difference for you and your family. We also appreciate your feedback regarding the previous visit that didn’t meet expectations, as consistency is very important to us. We’re especially happy to hear that treatments have helped with concerns like wasps and yellow jackets, and that you’ve seen improvements. Thank you again for your loyalty and for allowing us to help keep your home comfortable and protected, we truly appreciate you!
Reviewed Aug. 21, 2026
If you don’t live in the area good luck because they won’t come to you when you’re home even though you’re paying them to drive to you. Could never get them scheduled on a day near me when I would be home. They asked for a code to come in while I’m not but um no that’s how you get things stolen. I am literally paying you to drive and do the service so stop complaining on driving to do your job?!? Hello?? They spam called me while at work three times in a row because I payment didn’t go through yet. Only reason it’s not a 1 star is because my guy who did my service was nice and helpful.
Hello Grace. Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced with scheduling and communication. We understand how important it is to have service appointments available when you are home, and we're sorry that we did not meet your expectations in that regard. We also understand your concerns about providing access to your property while you're away and appreciate you sharing that perspective. We are grateful to hear that your technician provided helpful, professional service and made a positive impression during your visit. Your comments regarding appointment availability and payment-related calls are valuable and will be shared with the appropriate teams as we continually work to improve the customer experience. Thank you for recognizing your technician's efforts and for giving us the opportunity to serve you. We appreciate your honest feedback and the chance to do better.
Reviewed Aug. 20, 2026
The people who moved next door had roaches and they came over here. My landlord picked Orkin to get rid of the problem and they've been great. I tell the technician the problem and he does his job. He takes care of the problem. I'd tell others to go with Orkin because they get the job done.
Hello Dealva. Thank you for sharing your experience and for choosing Orkin. We're pleased to hear that your technician has been able to effectively address your pest concerns and provide the dependable service you deserve. Our team is committed to listening to our customers, understanding their needs, and delivering solutions that make a difference. Your recommendation means a great deal to us. We appreciate your trust in Orkin and are grateful for the opportunity to help keep your home protected. Thank you for your kind words and for taking the time to recognize the efforts of our team.
Reviewed Aug. 17, 2026
We were happy with the process. Just hope the bats stay away.
Hi Deborah, thank you for sharing your experience! We're delighted to hear that you were happy with the process. Keeping your space pest-free is our top priority, and we're committed to ensuring that it stays that way. Your positive feedback means a lot to us, and we're here to assist with any future needs. Thank you for trusting us, and we look forward to serving you again!
Reviewed Aug. 15, 2026
Orkin is a very good service. They are very thorough and professional, and they make sure that my concerns are followed up on. I went with them about 15 years ago, and I returned to them because they did good service. We had silverfish and we ants. They went ahead and sprayed then they will come back in about 30 days to look. There's been no pest showing lately.
Hello Candace! Thank you for sharing your positive experience with Orkin. We are delighted to hear that our team has consistently provided professional and thorough service over the years, and that your decision to return to us has been reaffirmed with successful pest control. We appreciate your continued trust and are grateful for the opportunity to help maintain a pest-free environment in your home. Thank you for choosing Orkin, and we look forward to continuing to serve you in the future!
Reviewed Aug. 14, 2026
You should make a stronger ant killing spray! These ants are constantly coming into my home. Most are dead but a few are alive but not for long. They’re coming out of the woodwork and although your representative has been here many times and sprayed around the woodwork the ants continue to invade my property. Now I’m finding a few larger ants along with the small ants. Maybe I should buy some Ortho bait traps or your representative should spray heavier and he should bring bait traps to place in the cabinets and windowsills. I’m really upset over continually having ants invade my home. I thought Orkin was supposed to be the best company to deal with bugs. I can deal with bugs but I can’t deal with ants!!
Hi Arleen, we appreciate you taking the time to share your experience with us. We understand how frustrating it can be to continue dealing with ants despite multiple treatments. It's important to us that you feel confident and comfortable in your home, and we genuinely apologize for the inconvenience this ongoing issue has caused. Rest assured, we are committed to finding a solution. We will follow up with your technician to discuss the possibility of using bait traps, as well as adjusting the treatment strategy to better address the problem. Your satisfaction is our priority, and we're here to ensure that your next service truly addresses your concerns. Thank you for trusting us with your pest control needs.
Reviewed Aug. 14, 2026
We were with Aptive Environmental first for mainly mice and mosquito issues, but they were not helpful. I decided to go with Orkin because they have been around for a really long time. The person who came out was wonderful. He was very knowledgeable about everything. He broke everything down for us. He made sure the price was okay with us before he continued. He was very helpful. We've only been with Orkin for a very short amount of time, and everything has been wonderful, but we were told by the man who came to do our inspection that he was going to send us a proposal for some of the work that could be done. And unfortunately, we never received that. We've tried reaching out to him multiple times. I was going to reach out to the Orkin office today to see what was going on there. Maybe he's on vacation, or maybe something happened. It's just a little frustrating. We haven't heard anything about that. Other than that, I've been really satisfied with Orkin.
Hello Caroline! Thank you for sharing your experience with us. We're delighted to hear that your initial interactions with Orkin have been positive and that our technician provided knowledgeable and thorough service. We apologize for the inconvenience regarding the proposal you were expecting. Please know that we are here to help resolve this matter for you. We appreciate your patience and understanding, and we're committed to continuing to provide you with excellent service. Thank you for choosing Orkin!
Reviewed Aug. 13, 2026
The gentlemen who came to my house were professional and informative.
Hello Diane! Thank you for sharing your positive feedback. We are delighted to hear that the gentlemen who visited your home provided professional and informative service. We strive to ensure that every customer receives knowledgeable and courteous assistance, and it’s rewarding to hear we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future!
Reviewed Aug. 11, 2026
Excellent service. Best and efficient. Service guy was awesome. Did his job and explained it so you can understand everything he was doing.
Hi Ameila! Thank you for your wonderful feedback! We're thrilled to hear that you received excellent, efficient service. Taking the time to explain the treatment process and ensure our customers understand what's being done is an important part of the experience we strive to provide. We're glad your technician delivered both outstanding service and clear communication. Thank you for choosing Orkin and for sharing your experience. We truly appreciate your trust and support!
Reviewed Aug. 11, 2026
We appreciate the timely reliability of the company’s visits to our property.
Hi Charles. Thank you for your kind feedback! We truly appreciate your recognition of our team's reliability and commitment to providing timely service. Consistent, dependable visits are an important part of helping protect your property, and we're pleased to know we've met your expectations. Thank you for trusting Orkin with your pest control needs. We value your business and look forward to continuing to serve you for years to come!
Reviewed Aug. 10, 2026
I wish I had gotten his name. He was friendly, professional and very knowledgeable.
Hi Jodie. Thank you for your kind words! We're so pleased to hear that your technician provided such a friendly, professional, and knowledgeable experience. Taking the time to answer questions and ensure our customers feel confident and informed is something we value greatly. While we're sorry you don't recall his name, we're grateful you took the time to recognize the outstanding service he provided. Thank you for choosing Orkin and for sharing your experience. We truly appreciate your trust and support!
Updated review: Aug. 16, 2026
I’m very happy with Orkin’s follow-up service. They came back for a second visit to address our yellow jacket problem, did a great job, and removed the nests. We’re very pleased with the results and the service we received!
Original Review: Aug. 9, 2026
The first visit was great! Follow-up visit not good. We still have some bees and pointed the two locations we are still seeing them. Tech told us there’s no way to completely eliminate them. He did not have a ladder and he needs to treat the upper floor by the bedroom window on outside of house. He sprayed but did not get exactly where the bees are and we need the powder to totally eliminate them but he did not use powder. We were I unhappy with the follow up visit.
Hi Cynthia. Thank you for taking the time to share your feedback. We sincerely apologize that your follow-up service did not meet the expectations set by your initial visit. We understand how frustrating it is to continue seeing bee activity after treatment, especially when you clearly pointed out the areas of concern and were hoping for a more comprehensive resolution. We're sorry to hear that you felt your concerns were not fully addressed during the follow-up appointment. We understand your disappointment regarding the treatment approach and the difficulty in accessing the area near your upper-floor window. Our goal is always to provide thorough service and clear communication, and we regret that your experience left you feeling dissatisfied. We truly appreciate your honest feedback, as it helps us better understand where we can improve. While we're glad your first visit was a positive experience, we're sorry that the follow-up did not provide the same level of confidence and satisfaction. Thank you for bringing these concerns to our attention and for giving us the opportunity to serve you.
Reviewed Aug. 9, 2026
Ashley was very informative, taking the time to tell us about the treatments he was using and hot-spotting areas of concern. He gave us a lot of information we were not aware of concerning our specific type of roach (German). We were extremely pleased with his visit.
Hello Charlene. Thank you for your wonderful feedback! We're thrilled to hear that Ashley provided such a thorough and informative service experience. Taking the time to explain the treatment process, address areas of concern, and educate our customers about the specific pests they're dealing with is an important part of the service we strive to provide. We're especially glad that Ashley was able to share helpful information about German roaches and give you greater confidence in the treatment plan. Thank you for choosing Orkin and for taking the time to recognize Ashley's hard work. We truly appreciate your trust and are grateful for the opportunity to help protect your home.
Reviewed Aug. 9, 2026
I needed to talk about my account. Sent an email and Eric called me in a timely manner and answered all my questions. He's always helpful. So far, dealing with Orkin has been a good experience.
Hello Cheryl. Thank you for sharing your experience! We're delighted to hear that Eric responded promptly and took the time to answer all of your questions. Providing helpful, timely support is an important part of delivering the service our customers deserve, and we're glad Eric continues to make a positive impression. Your kind words mean a great deal to us, and we're grateful to know that your experience with Orkin has been a positive one. Thank you for choosing Orkin and for trusting us with your pest control needs!
Reviewed Aug. 9, 2026
Alex P has done a great job! He helped explain everything and the different bugs I see that are not harmful and will now not see more of. He closely looked at every corner to see if we didn't miss anything and sprayed the ant colonies that are not near the house which we appreciated.
Hello Zoha. Thank you for your wonderful feedback! We're delighted to hear that Alex provided such a thorough and informative service experience. Taking the time to explain pest activity, answer questions, and carefully inspect every area of concern is an important part of the service we strive to deliver. We're especially glad that his attention to detail and proactive treatment of the ant colonies gave you added peace of mind. Thank you for choosing Orkin and for recognizing Alex's hard work. We truly appreciate your trust and look forward to continuing to protect your home!
Reviewed Aug. 9, 2026
I had some ant problems and I called Orkin to get that taken care of. I started with them last month, and the rep who came out was very nice and good. I noticed a just few ants the other day, so it's a process and it is working. All in all, getting Orkin's service is worth it because our ant problem was pretty bad.
Hello Chasity. Thank you for sharing your experience and for choosing Orkin to help address your ant concerns. We're delighted to hear that your technician provided friendly, professional service and that you've already started seeing positive results. Pest management can take time, and it's encouraging to know the treatment is working to reduce the activity you were experiencing. We truly appreciate your trust in our team and your recognition of the value of our services. Helping our customers regain peace of mind is our goal, and we're grateful for the opportunity to assist you. Thank you for your feedback, and we look forward to continuing to keep your home protected.
Reviewed Aug. 8, 2026
Derek is so awesome. Very friendly. Does an awesome job. This is worst have ever had. Wasps. The company is awesome. Being allergic to wasps. They are great to get here and spray. I'm very pleased with company and job they do.
Hi Donna. Thank you for your wonderful feedback! We're so glad to hear that Derek has provided such friendly and dependable service. We understand how concerning a wasp problem can be, especially when allergies are involved, and we're pleased that our team was able to respond quickly and help give you peace of mind. Your kind words about Derek and our company mean a great deal to us. Thank you for trusting Orkin with your pest control needs and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to serve you!
Reviewed Aug. 8, 2026
Melvin was amazing. Please let us keep him as our technician! Super detailed oriented and understood our specific needs. He took his time and explained everything clearly. We were very impressed. Thank you!
Hello Lori! Thank you for your wonderful feedback! We're thrilled to hear that Melvin made such a positive impression. Taking the time to understand each customer's unique needs, provide detailed service, and clearly explain the treatment process are all qualities we value, and we're glad Melvin delivered such an exceptional experience. We'll be sure to share your kind words with him. Thank you for trusting Orkin with your home and for recognizing Melvin's dedication and professionalism. We truly appreciate your support and are honored to serve you!
Reviewed Aug. 8, 2026
The techs were very friendly and helped us out a lot. They gave us tips on how to keep the insects out of our house. They also did a very thorough job including the attic, everything outside and inside. I love that the pesticide is not harmful for humans or pets. The stuff you can buy at the store is poisonous for animals.
Hello Camilla, Thank you for your kind review! We're delighted to hear that our technicians provided such friendly, thorough service and took the time to share helpful tips for keeping pests out of your home. We believe that educating our customers is just as important as treating the problem, so it's wonderful to know you found their guidance valuable. We're also glad that our treatment approach helped give you peace of mind for both your family and your pets. Thank you for trusting Orkin with your home and for taking the time to share your experience. We truly appreciate your support and look forward to serving you in the future!
Reviewed Aug. 8, 2026
You charged $179. To come out for a possible rat issue, checked around, sprayed a little spray for ants and termites. That's it. I ask for a box for the rats to be ordered now over a week ago. No one has contacted me about it even though you charge an extra $50 bucks for that??? So I'm unsure of what the service was even for? Maybe 3 mice traps and a little spray??
Hello Diana. Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you've experienced. We understand why you would feel let down after investing in a service and not receiving the follow-up communication or level of resolution you expected. We’re especially sorry to hear that you were left with questions about the value of the service provided and that you did not receive an update regarding the rodent bait station you requested. Clear communication and thorough service are essential to earning our customers’ trust, and we regret that we fell short in your experience. We understand how frustrating it can be to feel that your concerns were not fully addressed, particularly when dealing with a potential rodent issue in your home. Your feedback regarding the service performed, the follow-up process, and the lack of communication is appreciated and will be taken seriously as we work to improve our customer experience. Thank you for bringing these concerns to our attention. While we're sorry we did not meet your expectations, we truly appreciate the opportunity to learn from your feedback and the chance to serve you.
Reviewed Aug. 8, 2026
Orkin Pest Control and their technician Tom ** are in a class by themselves. TR as he likes to be called is the most knowledgeable gentleman I have ever met. He is most helpful with explanations, times for treatment, yard pests and chemicals, etc. He is most accommodating when scheduling times and is prompt and courteous. We could not have asked for a better Orkin "friend".
Hi Bruce! Thank you for your wonderful feedback! We're honored by your kind words and thrilled to hear about the exceptional service Tom (TR) has provided. His knowledge, professionalism, and commitment to helping customers understand their treatment options are qualities we value deeply, and we're glad they've made such a positive impact on your experience. It's especially meaningful to hear that his courteous service, flexibility, and reliability have earned him the title of an Orkin "friend." We truly appreciate your trust in Orkin and are grateful for the opportunity to serve you. We'll be sure to share your recognition with TR!
Reviewed Aug. 8, 2026
I hired Orkin for a mouse problem. The first time I had a specialist come, he set a few traps because I had done most of that part beforehand. The issue didn’t get resolved. I called and Orkin sent another technician who set 3 traps and called it a day. I had to go to Home Depot and buy more traps and copper net because certain spaces weren’t even investigated by the technician. When I called to have someone again come, it would be a charged service. For the money you pay to get an issue resolved, setting traps anyone can do. Orkin didn’t resolve my issue. I’m very disappointed and would not recommend the company to anyone as it’s a waste of money. It’s better to just buy traps and set them yourself.
Hello Agnes. Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment you've encountered. We understand how stressful and disruptive a mouse problem can be, and we regret that your experience did not meet the level of service and resolution you expected from Orkin. We are sorry to hear that you felt your concerns were not fully addressed and that you were left having to take additional measures on your own. Our goal is always to provide thorough inspections and effective solutions that give our customers confidence and peace of mind, and we understand why you would be disappointed when those expectations were not met. We truly appreciate your candid feedback, as it helps us identify opportunities to improve both our service and customer experience. While we're disappointed to learn that we did not earn your recommendation, we're grateful you brought these concerns to our attention.
Reviewed Aug. 8, 2026
I was impressed with how quickly Orkin could visit and treat my stinging insect problem. The Orkin exterminator explained the process well and offered to return if the first treatment was not successful. One treatment took care of the problem. I was happy that Orkin charged approximately the same price as the local exterminator who canceled my appointment due to the heat wave. My pet was stung by the yellow jackets and Orkin really helped me out. I will be an Orkin customer from now on.
Hi Mary! Thank you for sharing your experience! We're so glad we could be there when you needed help with your yellow jacket problem, especially after your pet was stung. It's wonderful to hear that our technician responded quickly, clearly explained the treatment process, and delivered a solution that resolved the issue with just one visit. We’re also pleased that we were able to provide the timely, dependable service you were looking for at a fair price. Your trust means a great deal to us, and we're honored to have earned your loyalty. Thank you for choosing Orkin and for welcoming us as your pest control provider for years to come!
Reviewed Aug. 8, 2026
The man that came with very friendly and professional. And didn't make me feel bad for being in the situation I was in. He was very thorough and explained everything to me in detail make sure I didn't have any questions, etc.
Hello Kendra. Thank you for sharing your experience! We understand that pest concerns can be stressful, and we're so glad our technician helped put you at ease. Providing friendly, professional service without judgment is something we take great pride in, and we're pleased to hear that he took the time to thoroughly explain everything and answer all of your questions. Thank you for trusting Orkin to help with your situation. We truly appreciate your kind words and the opportunity to serve you.
Reviewed Aug. 8, 2026
Preston was great. Extremely professional and a very thorough. Couldn't have asked for a better experience. I would recommend this service to anyone with a pest problem. He treated my home for fleas and killed two yellow jacket nests.
Hello Eddie. Thank you for taking the time to share your experience! We're thrilled to hear that Preston provided such professional and thorough service. Addressing your flea concerns and eliminating the yellow jacket nests with care and attention to detail is exactly the level of service we strive to deliver. We'll be sure to share your kind words with Preston and recognize him for a job well done. Thank you for your trust in Orkin and for recommending us to others. We truly appreciate your support and are grateful for the opportunity to help protect your home!
Reviewed Aug. 8, 2026
Our experience so far is great and our Tech Emily has been wondering with us, very responsive when it comes to scheduling or if we need an additional visit. We are recommending Orkin for any pest control services.
Hello Alise! Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had such a great experience with Orkin and that Emily has provided the responsive, attentive service you deserve. Being available when our customers need us and making scheduling as easy as possible are priorities for our team, and we’re delighted Emily has made such a positive impact. Thank you for your trust and for recommending Orkin to others. We truly appreciate your support and look forward to continuing to serve your pest control needs!
Reviewed Aug. 8, 2026
Thus far, we’ve had a great experience with ORKIN. The technician, Mario, was very friendly, helpful, and compassionate, and he listened intently while we described our situation. He assessed the problem, then went about diligently solving it. I’m looking forward to our next appointment, and am pleased that our pest problem will soon be a thing of the past.
Hello Mitchell. Thank you for sharing your experience! We're delighted to hear that Mario provided the friendly, compassionate, and attentive service that we strive to deliver. Taking the time to listen, thoroughly assess the situation, and develop the right solution is an important part of helping our customers feel confident and supported. We'll be sure to share your kind words with Mario. We truly appreciate your trust in Orkin and are grateful for the opportunity to help resolve your pest concerns. We look forward to continuing to serve you and making your pest problem a thing of the past!
Reviewed Aug. 8, 2026
Orkin took care of installing my termite baiting system at my new construction house! They did a great job! I would recommend them to any builder that needs an option for new construction treatments.
Hello Michael. Thank you for your kind recommendation! We're honored to have been part of your new construction project and are thrilled to hear you were pleased with the installation of your termite baiting system. Providing reliable protection and quality service from the start is our goal, and we're glad our team delivered. We truly appreciate your trust in Orkin and your willingness to recommend us to other builders. Thank you for choosing us, and we wish you many years of comfort and peace of mind in your new home!
Reviewed Aug. 8, 2026
Jesse was fantastic! He was very thorough and answered all my questions! He was early, told me about all my options, explained everything in detail for better understanding, and was very polite and professional. He smiled the entire time and even listened to my 4 year old ramble on about his Hot Wheels. I really appreciate that!
Hello Haleah! Thank you so much for your wonderful feedback! We are delighted to hear about your experience with Jesse. Providing thorough service, clear communication, and taking the time to answer every question are all things we strive for, and we're thrilled Jesse delivered that level of care. We especially love hearing that he made your little one feel included and took the time to listen to his Hot Wheels stories! Thank you for recognizing Jesse's professionalism, kindness, and dedication. We truly appreciate your trust in us and look forward to serving you again in the future.
Reviewed Aug. 8, 2026
My sister-in-law had done Orkin, and she had good results. She told me they haven't had any problems since, no spiders outside or ants. We started this year with them and it's been great. I signed up for the seasonal service which is four times a year. The technician was very knowledgeable, and she did a great job.
Hi Karen! Thank you so much for sharing your positive experience with Orkin. We're thrilled to hear that the seasonal service has been effective for you, just as it was for your sister-in-law. It's great to know that our knowledgeable technician provided excellent service and has helped enhance your pest control efforts. We truly appreciate your trust in Orkin and look forward to continuing to provide you with a pest-free environment year-round. Thank you for choosing us!
Reviewed Aug. 7, 2026
I’ve used Orkin for 20 years now. They always do a great job. They take care of our issues in a timely manner.
Hello Janie! Thank you for sharing your long-standing positive experience with Orkin. We're thrilled to hear that our team has consistently addressed your pest control needs with timeliness and efficiency over the past 20 years. Your trust and satisfaction mean a great deal to us, and we're grateful for the opportunity to continue serving you. Thank you for choosing Orkin, and we look forward to maintaining a pest-free environment for you in the future!
Reviewed Aug. 6, 2026
I will give them one star for scheduling accommodations, however, after multiple attempts over 2-3 months we still have moles. They spent 15 minutes each visit. Their cost of $500 was not worth it. Sure wish we had just spent it at Lowe’s. If you have moles do not call Orkin.
Hi Holly, thank you for your feedback. We apologize for your experience and understand that you're frustrated with the outcomes and time invested. Your satisfaction is important to us, and we would like the opportunity to resolve this for you. We appreciate you bringing this to our attention, as it helps us improve.
Reviewed Aug. 6, 2026
Ken ** was my rep. He went above and beyond to assist me with issues because of a date issue by the subcontractor. Going to my home to turn power and AC back on because of the delay after I left for the fumigation. He went out of his way to assist even before and after it was done. Thank you, Ken. The boss agreed to compensate me for the 2 days of extra wait time, which I am grateful for. I hope that check comes soon. Thank you, Ken. You do Orkin proud.
Hi Barbara! We're thrilled to hear about the exceptional service Ken provided! His dedication in making a special trip to turn the power and AC back on truly shows his commitment to customer satisfaction. It's fantastic to know our team was able to agree on compensation for the inconvenience. Your appreciation is invaluable to us, and we'll always strive to go above and beyond for our customers. Thank you for choosing Orkin!
Reviewed Aug. 6, 2026
Orkin has come out twice and so far, I do not see a difference. Everything's still the same. They're supposed to be covering for the scorpions and I'm still seeing all of that. Their office customer service was pretty good and the price wasn't too bad. The first time I talked to them, they were really high. But when they seen that I had declined because of the price, they started giving me all these coupons. But overall, I don't recommend them and they're all about just getting their money.
The people that they send out are pure idiots. The first time they came out, the guy was very quick and he did not take his time. He also didn't cover all the spots what he was supposed to. I was at work, but I was seeing him from my camera from the house. Then, the second time they were supposed to come out, they never sent me any kind of confirmation that they were coming. At the time, I had just got done working a straight 24 and I was in bed asleep when the guy showed up at my house. They need to hire better people.
Hi Rachel, thank you for your feedback. We're sorry to hear about your experience with our service, especially regarding the handling of your scorpion issue and the lack of communication around scheduling. We aim to provide thorough and effective treatments, and it's clear we didn't live up to that goal in this instance. Your comments about the service speed and unconfirmed appointment show important areas for us to address, and we apologize for any inconvenience caused. We take your concerns seriously and are committed to improving our service based on your feedback. Thank you for taking the time to bring this to our attention.
Reviewed Aug. 5, 2026
We had an issue with spiders in our basement, and then on our front porch and our back deck. Orkin came out and treated our property, and within four days, we didn't see any spider activity. We’ve been with Orkin for a month now, and they were a little on the pricier side, but well worth the money.
Hi Margee, we thank you for sharing your experience with us. We're glad to hear that our treatment effectively reduced the spider activity on your property so swiftly. It's our goal to provide effective pest control solutions, even if it sometimes means a slightly higher investment. We're committed to delivering value and ensuring your home remains pest-free. We appreciate your trust in Orkin and look forward to continuing to serve you in the future. If you have any further concerns or questions, please feel free to reach out.
Reviewed Aug. 4, 2026
Our experience with Orkin has been good so far. We had a representative come out and take a look at the property, and he was friendly. They forwarded me their scheduling, and then the representative who came left a card. Having Orkin brings peace of mind that there aren't gonna be pests in the house.
Hi Joe! Thank you for sharing your positive experience with Orkin. We're thrilled to hear that our representative was friendly and provided you with the peace of mind you deserve. It's great to know that our scheduling process was convenient for you. We’re committed to ensuring your home remains pest-free, and we appreciate your trust in us. Thank you for choosing Orkin, and we look forward to continuing to serve you!
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com
