Complain about a product or service

Limited Recall to Repair Jeep Stalling Epidemic

But consumers say the problem is more widespread than Jeep admits

By Joe Benton
ConsumerAffairs.com

March 3, 2008

The National Highway Traffic Safety Administration (NHTSA) reports that the “the front control module may have been incorrectly manufactured. This could cause the engine to stall while driving or nor to start.”

The safety agency also reported that the windshield wipers on the vehicle may fail. “Engine stalling or inoperative wipers could cause a crash without warning,” NHTSA said on its web site.

ConsumerAffairs.com readers report that the stalling problem is far more widespread than just a handful of 2008 Jeep Grand Cherokees and Commanders.

In Arlington, Texas, Joanna said her 2006 Jeep Commander stalls without warning “during turns which are both from moving and stopped positions. ”It occurs during cold and hot weather, with electrical devices on or off, in park, neutral and drive,” Joanna said.

From Anniston, Alabama, Deanna reported a similar condition with her 2000 Grand Cherokee.”I can be traveling 65 mph or less or sitting in the drive-through when it stalls. All power is lost," she said.

Deanna said her Jeep is now dangerous to drive and she is afraid to get behind the wheel.

Elizabeth in El Paso Texas agreed.

“I too have been having stalling problems with my 1998 Jeep Grand Cherokee Laredo,” she wrote. “I am scared to drive on the highway because it sputters and stalls suddenly. The problem has not been found. We have replaced the fuel pump, but the problem continues.”

“Chrysler should do something about all of the stalling problems," Elizabeth warned. “By searching online, I found that dozens of people have the same problem with their Jeep. Too many people have had the same thing happen while driving.”

For Jeeps part of the limited recall just announced, dealers will inspect the front control module and replace it if necessary. Jeep owners can contact Chrysler about the stalling problems at 1-800-853-1401 or NHTSA at 1-888-327-4236 (TTY 1-800-424-9153).

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.

Back to the top |