Kemper Reviews

I got a new car and the dealership hooked me up with Kemper insurance. I paid my month and I got a notice two weeks later that my insurance was canceled due to non-payment even though I paid them up so they said, "Oh we apologize. We can give you another policy. I pay another month. They give me a new policy week and a half later. I just got a notification that my insurance was canceled due to non-payment. I guess I'm supposed to make a monthly payment every week to them. This insurance company should be put out of business. They are con artist. Do not waste your time with them.

Kemper deserves NO stars! I had an accident 19 days ago, and can not get in touch with anyone at Kemper. The woman assigned to my case NEVER answers her phone. Emails to people listed on the website bounce back as undeliverable. The mechanic at the body shop has called the company repeatedly to get authorization to start repairs. NOTHING HAS BEEN DONE.

Kemper Insurance "BEWARE," this is your Typical Big Money BOTTOM FEEDER insurance company. I experienced my Card information be stolen and with in 1 week I was sent to COLLECTIONS. I expressed to this company that I was out of town needed to get ahead of this issue yet that did NOT slow them down to send me to Collections. It is almost like they must have a collections company they work with to help the scammers in this world RIP the people off ASAP. I talk to a rep they could care less what so ever all they care about is them/meme company BOTTOM FEEDERS THAT THEY ARE.

I am extremely disappointed with my experience dealing with Kemper Insurance regarding my auto claim. On February 9, 2026, my vehicle was involved in an accident in College Point, NY. I was not at fault, and I provided the police report confirming this along with the other driver’s insurance information. At the time of the accident, I was in the vehicle but medically unable to drive, so my daughter drove with my permission. She does not live in my household and is not a regular driver of my vehicle. Despite this, Kemper denied my claim simply because the driver was “unlisted,” even though their own policy language states that someone operating the vehicle with permission who is not a regular operator can be considered an insured person. What is even more concerning is that during the claims investigation, no one ever asked whether the driver lives in my household or whether she is a regular driver, which appears to be a key factor in their policy terms.

After reading all reviews, I agree that this company should be banned from doing business in all states! I'm in negotiation for a settlement with them after being hit in the rear by one of their insured. I am experiencing the same as everyone else and more. Low all settlement for repairs, no return calls, no responses to emails, no transparency in negotiations, paperwork from them only when you insist on getting it, declaring my car a total loss when it's false and I disagreed. They then tried real hard to have me remove my claim so they would not declare it total....

DON'T DO IT!! Paid my bill on time for 3 years!! Had one claim from someone stealing my cat converters. Took them over a MONTH to get auto shop payment. They also added depreciation costs. I paid out MORE than my deductible! SCAMMY! I was out of business for a month!! Jalisa, my rep was awesome. Nonetheless, the company is completely TRASH! I would rather be uninsured than insured with these guys. BEWARE!!

My insurance company gave me multiple, conflicting reasons for putting me at fault in an accident — even after the police corrected their report to support my side. Despite this, my insurer ignored the updated evidence. An adjuster even told me it’s “cheaper to settle than go to court,” which made it clear: they’d rather close the case than defend their own policyholder. They’re paying out nearly $10,000, mostly in storage fees, and won’t give me a proper itemized list. Bottom line: They chose to settle rather than defend me. It was cheaper to blame me than deal with a lawyer.

I filed an insurance claim with Kemper Insurance after a car accident on March 2, 2025. I submitted all requested documentation promptly, yet months have passed with no clear response from Kemper. My repeated calls and emails have been ignored, and when I finally reached a representative, the call ended abruptly because the representative hung up on me.

I was t boned by a Kemper policy holders' girlfriend. I informed them that she was driving and not the policy holder because that's the truth and I didn't want to commit fraud, but they are denying my claim because of this information. After I set up an inspection through Kemper and took time off work, I was suddenly unable to reach my adjuster or any supervisor. It felt like they were ignoring my calls and messages because they had made a decision to deny. Now I have to pay a $500 deductible through my insurance company, and I'm not covered for a rental.

My mom purchased a $56k Reliable Life Insurance (subsequently bought by Kemper) whole-life policy almost 28 years ago, with monthly premium of $168. She passed away last year, and we started the death benefit claim almost 13 weeks ago. After six weeks of requesting additional documentation, and almost another seven weeks since the last requested document was provided, Kemper has still not approved payment of the claim; Totaling up just the premium payments made comes to almost the $56k death benefit amount. At a conservative 3.6% interest rate, Kemper will make a handy profit of about $40k on this policy. And still, they slow-roll the death benefit payment.