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Whirlpool Washing Machines Reviews

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About Whirlpool Washing Machines

Whirlpool Air Conditioners produces a range of air conditioning units for home and commercial use. The company offers window, portable and split systems. Whirlpool’s goal is to provide effective cooling solutions that enhance indoor comfort.

Visit www.whirlpool.com
Pros
  • High capacity for large loads
  • Energy-efficient operation
  • User-friendly controls
  • Durable construction
Cons
  • Frequent mechanical issues
  • High repair costs
  • Poor customer service experience

Whirlpool Washing Machines Reviews

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    Page 2 Reviews 40 - 80
    MaintenanceStaffEase of Use

    Reviewed April 19, 2026

    We purchased the Whirlpool washer with a removable agitator recently. I do not recommend this washer at all, primarily because of the noise. It has the most annoying, loud, whiny sound when agitating. It makes a clangy noise, as it starts, that sounds like it’s going to break down any minute. Also, steps to start, pause and unlock are not user friendly.

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    Reviewed April 13, 2026

    Don't ever buy a Whirlpool washing machine. Absolute garbage. It might last 6 months and then none of the warranty is honored. There should be a class action lawsuit. They should be put out of business. Worst company ever. Stay very far away.

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    Coverage

    Reviewed April 11, 2026

    My whirlpool is one of the worst washing machine I've ever had. Sometimes I have to wash twice because it has fabric softener or the machine doesn't full that the water covers the clothes..

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    Reviewed April 8, 2026

    I am currently contacting FTC and my state's Attorney General because this once reputable company is refusing to honor a manufacturers warranty. Research their current reputation. It will blow your mind.

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    Staff

    Reviewed April 6, 2026

    I purchased a washer/dryer set some 11 years ago. Washer tub rusted out at this point. I am still using the dryer. I purchased a new washing machine #WTW4816FW3 at Lowe's. It lasted 18 months until the pump stuck on drain out of nowhere. After intense research, I determined a malfunctioning motherboard due to other tests being ruled out. No help from Whirlpool whatsoever so far. I do not know how they stay in business when they refuse to stand behind their product. Anyway I am going to contact them in writing and see where it goes. I will never buy another Whirlpool product.

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    Reviewed March 31, 2026

    We bought a Maytag dryer (part of Whirlpool). First there are no decent instructions, paper or online. I have used ALL the settings, but the only setting that dries the clothes is the time dry feature and not very well. There is supposedly a buzzer or sound feature when the items are done. I am in the same room with the dryer and on loud do not hear it. I bought it, I own it, but never again.

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    Coverage

    Reviewed March 30, 2026

    Don't buy a Whirlpool washing machine. They have control board failures and they know it but won't fix it. They have recalls but if it has the faulty board but the model doesn't match they don't want to know you. You can't even find someone to talk to. Dispatchers only. No supervisor or manager to talk to. I'll never buy anything from the. Again.

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    Customer ServiceCoverageTechMaintenanceStaff

    Reviewed March 30, 2026

    We have had excellent service from Whirlpool washers over the years. Our last washer lasted over 15 years. I had to replace the lid switch once, but in the main, it worked a long time. So when it finally gave out, I had no hesitation replacing it with another Whirlpool. This one lasted only 23 months! It began starting up by itself after a load. We adjusted by unplugging it and doing a hard reset when we needed to wash clothes. It then quit spinning. Clothes came out sopping wet. That was the transmission. The technician we called refused to come out and look at it because he said we would never pay that much to repair it. After much agony and research, we switched to LG. I don't know what has gone wrong with Whirlpool in the last few years, but hopefully, we will never need to buy one of their products in the future.

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    Price

    Reviewed March 30, 2026

    Washing machine model #WTW5057LW0 purchased 9/2024. 11/2025 it would not drain entirely and digital screen flashing sense and done. Unable to start a cycle or get machine to do anything. Service repair replaced pump/drain and digital screen. Repair man said seeing this often in this brand/product. To repair would cost as much as a new washing machine. Today same thing happened and only option was to purchase a 1 time repair for $363.80 or $32.99 a month for 1 year. This product is 1.5 years old. Apparantly they are disposable products now. We will be buying a new washing machine, but not Whirlpool.

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    Customer ServicePriceStaffTransparencyResolution

    Reviewed March 26, 2026

    This is an update for my Whirlpool washing machine review. The review stands in terms of the people we had to deal with initially and what we were told. The quality has not proven to be what it was. However, the company did the right thing just 15 minutes ago. My husband wrote to the VP of the company explaining the situation. He wrote a few days ago and then again today. So we just got a call and the representative said they were going to come out and service our washing machine free of charge and handle the situation that needed handling. BRAVO. WE WON!

    Okay this is to all of you who feel like your hands are tied. They are not. We all have to do the right things and hold our positions on what is right. But I just wanted to say that it wasn't all bad and the company did the right thing for us today. But we did have to write to them and get a person who was human and understood that you have to keep your customers happy.

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    Customer ServiceStaff

    Reviewed March 24, 2026

    We bought a front load Whirlpool washing machine for 1k from Lowe’s. In a mere 1 year and 4 months the pump broke and we have to buy a new one. 1 year and 4 months…. I’m astonished at the poor quality of this product. When you call to get assistance the customer service lines are AI agents. I was unable to get a human on the line. We will NOT purchase a whirlpool product again.

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    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed March 17, 2026

    I will never again buy a Whirlpool appliance! Within 4 years I have had to replace a 2 washers and a refrigerator and a dryer and a stove had to be repaired! The last straw was a washer model number WED4107SWO, was only 2 years old and the wire harness broke because it was designed wrong! When I attempted to get it fixed I was told that it would probably break again! So disappointed in whirlpool. The product was discontinued after 2 years so they knew it was a bad appliance! So that’s it for me…They just don’t care about thei customer…It should have been replaced!

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    Sales & Marketing

    Reviewed March 17, 2026

    The water never filled to the proper level. So during wash, the washer were just trying to get all clothing wet. Also. After wash, I have to rinse my towels manually twice to rinse out all the soap. I was using towel cycle with extra rinse. Washer is new, not malfunction. I have to say that this washer is designed by a person does not do their own laundry. An energy efficient washer should still wash and rinse properly. Using less water and does not clean clothing is false advertising. Would never buy Whirlpool again.

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    Customer ServiceContract & TermsStaffTimeliness

    Reviewed March 13, 2026

    Our Whirlpool top-load washing machine flooded our laundry room on Tuesday. We unplugged the machine and the leak stop. Called the store that we bought the machine from, they told us that they could exchange the machine if Whirlpool approved it. We call Whirlpool, they made arrangements for a tech to come Friday between 8 am and noon. The tech called Friday morning at 8:05 to inform us he could not make it until Monday. We called Whirlpool, they told us basically they could not help. We asked for a replacement, they refused. The machine is only 6 months old. It's ridiculous to think it takes 6 (SIX) days to get a tech here in a city that has 110000 people in it. I have a GE refrigerator. They had a tech here the next day for my ice maker.

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    CoverageMaintenance

    Reviewed March 10, 2026

    I have a Whirlpool washer. Apparently I forgot the problem with one I had about 30 years ago and gave it away practically brand new. My clothes come out of the machine covered with lint. I have to rewash them in white vinegar and use fabric sheets to get lint off. I have done everything manufacturer and repair man has told me to do to no avail. They told me to clean machine 3 times which did not work, less detergent, not better - I now have 3 different bottles of detergent, less clothes - any less and I can wash them by hand.

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    Verified purchase

    Reviewed Feb. 28, 2026

    Have had this wwtw6150pb0 washer for 6 months and have had nothing but problems from day one. Their two button start is a joke. I have had to unplug my washer hundred of times by now just to get it start. You have to disconnect power for 5 minutes each time then replug it in. What a waste of time. Do not buy one. I posted my first review and they have never posted it. It was so bad. Buyer beware...

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    BillingHonesty & Transparency

    Reviewed Feb. 21, 2026

    Efficient is a total lie. Our water bill more than doubled and it skins rinses and hardly spins. I should have expected this because it had a 2 DAY WARRANTY, AND WE BOUGHT IT CHRISTMAS EVE.

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    CoveragePunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed Feb. 11, 2026

    Purchased a new Whirlpool 2 & 1 with removable agitator for large loads from Best Buy year and half ago. Broke down after 2 months, Whirlpool fixed the problem. Now, year and half later it broke down again. Whirlpool want to sell me a one time repair for $359 which they think is a grand deal because that covers all labor and parts. However, if it is unrepairable they will refund $135 of that $359. Unrepairable?? It's only year and half old. Never buy a Whirlpool washer. They don't stand by their product. Their stuff is crap. Oh by the way, they not only make Whirlpool but also Maytag and Amana so beware.

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    Price

    Reviewed Jan. 31, 2026

    Mold and other black stuff gathers in unseen nooks and crannies. Stops when it is unhappy but doesn't give any indication WHY. HATE, HATE, HATE, but this is what my apartment has. AVOID, AVOID, AVOID AT ALL COSTS.

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    Maintenance

    Reviewed Jan. 30, 2026

    Got this Whirlpool washer 15 months ago. This thing is the loudest washer I have ever heard, 1 week ago I started getting a nasty smell coming from the drum when it goes into spin cycle. Turns out the gearbox is full of gear oil and the top seal that keeps oil from going into the drum is bad and gearbox is made to be non serviceable, go figure. Not sure why the moron engineers would put gear oil in a gearbox with nylon gears that grease would have been a better idea. If you want a better washer that's not going break down after 15 months buy a GE.

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    TechPricePunctuality & SpeedMaintenance

    Reviewed Jan. 30, 2026

    I bought a Whirlpool washer model WTW5015LW0. 3 months later, it needed repair. It requires repair every 2-3 months. The latch has been replaced twice. Constantly needs reprogramming. I wash clothes at laundry mat often. Once warranty is over, it will cost a fortune to keep it running in working condition. Service techs are repairing over and over. It’s defective.

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    Customer ServiceSales & MarketingPricePunctuality & Speed

    Reviewed Jan. 26, 2026

    I’ve always preferred Whirlpool over other brands. Never again. I bought a washing machine about 14 months ago and on the delivery day, it was hooked up and it didn’t work. I demanded a replacement from the store, which they honored. Fourteen months later, the washer shuts off mid-cycle. Whirlpool only tried to sell me a warranty for $400. I ended up calling a reputable repair company. They said the drum is warped and the transmission is leaking. It would have cost more than new.

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    TechPunctuality & Speed

    Reviewed Jan. 26, 2026

    Bought Amana, it is a piece of junk. Will not spin all the water out of the clothes. Whirlpool will not take it back. They sent out a service person. Did not know anything. Scheduled another one and canceled. They are waiting for the year warranty to run out.

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    Customer ServiceTechSales & MarketingMaintenanceStaff

    Reviewed Jan. 23, 2026

    I purchased a top load whirlpool washer in June 2024. It was just shy of $600. It was not what I would call a great machine to start with as it did not really agitate with any great force, but it ran so I kept it. We are a retired couple and I normally only have 3 loads of wash a week. The dang thing quit working Jan 2026. The technician came out and said it is the main control board that has gone out and he stated it would most likely be more to fix than buy a new one. He was correct! I tried calling the manufacturer, but all they did was try to sell me an extended warranty at $350! I can not believe a washer only lasts 18 months now. In reading many reviews on this machine, it seems that this is a very common issue and the company does not stand behind their product. Good hell, I have an avocado green freezer that is still running like a champ!

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    Reviewed Jan. 19, 2026

    Worse washing machine I've used in 70 years. Doesn't agitate. Moves clothes back and forth on bottom of machine. No warm water. Cold comes out then hot only. End result is warm but hot is pouring onto clothes that can't be exposed to hot water. No agitator cause clothes to move back and forth only, not up and down. This machine is brand new. It's a horrible design. Clothes don't come clean. They lock lids on machines so you can't see what's happening not for safety but so you can't monitor performance of the unit. My clothes are a tangled mess of soiled cloths that don't come clean. I'm going to the local laundromat to get my laundry clean.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Jan. 19, 2026

    If I could give 0 stars, I would. We spent almost $2000 on a Whirlpool washer (model #WTW8127LW2). It was purchased from Lowe's on 8/22/25. It quit working when it was less than 4 months old (early Dec.). I have spent over 20 hours on hold with Whirlpool customer service and the assigned repair company. They have been out 4 times and it still doesn't work! (we had to wait a month to get the last 2 parts). The technician does a "trial run" of the washer cycles and tells me it is fixed. Then I try to wash a load of clothes and have the same issue or now additional problems.

    I requested our case to be escalated (ref # **), and spoke with a "consumer care lead" who wasn't any more helpful than the customer support people. When I asked how I went about getting a new washer if this last repair didn't work (which it did not), she told me Whirlpool's manufacturer's warranty is a "parts only" warranty; they will not replace this washer which is clearly a lemon. I'm waiting to hear back from the repair company to schedule our 5th service appointment. Do your research! Sadly Whirlpool is not what it once was.

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Jan. 7, 2026

    Purchased a Whirlpool washer model # WTW4816FW3 for daughter. BRAND new on September 6, 2025. On or around November 6, 2025 machine has been inoperable. Whirlpool tech team has replaced three control boards, not counting the original panel. Tech team has now notified us another part is needed. OF COURSE this part is on backorder. Their tech team has advised Whirlpool this washer is not working, water has emptied on floor twice: during the tech service calls. NUMEROUS calls results in waiting over one hour to one and half hours. MY fault for not checking reviews, never again will I buy any product made by Whirlpool.

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    Customer Service

    Reviewed Jan. 3, 2026

    I purchased Whirlpool washer on August 2024, it broke me on December 2025, making noise like drain pump running constantly, because of faulty control board, I called customer service. I have to pay $360 for repair and service. And the control board is back order. Waste of money. I don’t recommend this washer to anybody.

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    Customer ServicePricePunctuality & SpeedStaffValue

    Reviewed Dec. 30, 2025

    Purchased Whirlpool top load washer at Lowe’s a year and half ago. Washing won’t stop running unless I unplug it. Tried several times holding cancel button. Stops for few seconds and starts running again. I called Whirlpool, washer is over a year old. No extended warranty. Basically they told me, "Too bad, we don’t care." The washer cost about $550. It’s a piece of JUNK!! It’s not worth it to call appliance repair company. Average repair is about $350. I received 3 recommendations for Speed Queen washers. They’re a little pricey but worth it. Don’t buy Whirlpool!!

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    Customer ServicePunctuality & SpeedRefunds & PayoutsMaintenanceTimeliness

    Reviewed Dec. 27, 2025

    Purchased the Whirlpool 9kg/6kg 1400rpm Washer Dryer Combo in late 2023. The dryer has since stopped working, and I’ve been dealing with Whirlpool’s service team for months. They attempted one repair, which failed. I then wrote requesting a refund or replacement and received no response. I later spoke to customer service by phone and was told a replacement would be provided, but that was over six weeks ago and nothing has happened. The product failure and lack of follow-through have been extremely disappointing. Based on this experience, I would not recommend anyone purchasing a Whirlpool appliance.

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed Dec. 23, 2025

    We decided to buy American for hopes of better quality. That was a mistake. Within 5 months there was rust on the connections of the tub at the bottom. I called to have it repaired. The total time for that phone call was almost 2 hours (mostly on hold) and 2 different representatives. It then took over a month to get the replacement. They basically replaced the tub. The repair technician advised me to call Whirlpool to get a new sticker with the serial and model number to put in the new one. So I called back to Whirlpool and did the callback option. They said that they didn’t send stickers anymore. Only a paper with the information and that they would send it to me. After about 2 weeks I never received anything.

    I called back again. This time I got someone with a very heavy accent, he stated that they email the paperwork. He then put me hold for several minutes. He then tells me that they have to contact the lost serial number department to request the information. So much jumping through rings of fire for this. I will never buy any Whirlpool products again. Two star given because it quiet. Top priority for choice.

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    Maintenance

    Reviewed Dec. 21, 2025

    Welp. They don't make 'em like they used to. Found this out the hard way and a local appliance tech confirmed it. Our Whirlpool Duet stacked washer and dryer was purchased 17 years ago. No problems until January 2025 when the washer stopped working. Bought another Whirlpool front load washer because the first one was great. Well, it broke just in time. Warranty ends 1/3/26. A Whirlpool tech came last week and said it needs a new motherboard. Has to order it and it will take over a week because of the holidays. It didn't even last a year! I'm thinking of trashing it and getting a different brand... The 17-year-old dryer is still working...

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    Refunds & Payouts

    Reviewed Dec. 19, 2025

    IF I could give it a zero I would. Only had my washer less than 2 years and I have at least 3 issues. The agitator has separated from the machine. There is water in the machine somewhere because I hear it swishing around and the machine isn't on. Also when the machine is off it comes on by itself and tries to drain but nothing comes out. I want A REFUND!!!! Then when I did try to do a load it was running water and draining water at the same time!!!! I WANT A REFUND!!!!!

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    Customer ServiceCoveragePriceMaintenanceStaff

    Reviewed Dec. 18, 2025

    I have a stackable front-load washer (model: WFW5605MW) and dryer from Whirlpool purchased in 2022. About a week ago, the washer stopped working in the middle of a load, giving the error code indicating the drain pump needs to be cleaned/cleared. The washer door is locked and the water from the load will not drain. The manual indicates there should be a panel to access the drain pump on the front panel of the washer near the bottom. However, this model does not have this access panel, and further research shows that this model requires me to remove the top section of the washer in order to eventually reach the drain pump in the bottom section of the washer. I purchased this washer (and dryer) because it's stackable, so the dryer is on top of the washer, preventing me from being able to remove the portion of the washer that would enable us to clear the drain pump.

    As a result, I have a load of laundry that has been sitting in gross water for more than a week behind a washer door that will not unlock unless I move a 150-pound dryer first. How are people in my position supposed to deal with this issue? Whirlpool customer service directed me to have a technician come out to diagnose the issue, which would cost a minimum of $130 since the appliance is out of warranty. I've opted to buy a new washer/dryer set instead of spending money to fix a machine that was designed to cost money to maintain and repair. I will never understand why there isn't a service panel for the drain pump on this appliance like there is on every single other washer model on the market.

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    Reviewed Dec. 9, 2025

    We received our Whirlpool modelWTW5057LW with removable agitator in July 15, 2025. We have 3 different service people here in 5 months time all under warranty and it is still not properly rinsing our clothes regardless of the different settings, plus when the clothes come from the washer to the dryer they are fairly wet and the dryer forms a condensation under it and the floor is wet and wet lint gets into the vent and starts to plug the vent, the highly trained tech suggest I clean the vent every week SERIOUSLY!!! I've talked to supervisors without any success. This is totally unacceptable service and a piece of garbage for a washing machine. I recommend that you never, never ever purchase a Whirlpool appliance or any other of Whirlpool's appliance eg: Amana, Maytag and so on

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    Customer ServiceCoverage

    Reviewed Dec. 9, 2025

    Worst washer ever. We had a Whirlpool for 30 years and it died so we replaced it with a new Whirlpool based on the longevity of our previous washer. Our new one worked for about a year and then began shaking during the cycle. Now it shakes so violently that it rams into our laundry room walls and has caused sheetrock damage. It is model number WTW500DW2. I called Whirlpool and was given the option to pay $385 to have a tech come look at it or pay $32 per month for a warranty. We will be replacing this piece of junk with something other than a Whirlpool brand product.

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    Rates

    Reviewed Dec. 7, 2025

    I absolutely upset and disappointed in Whirlpool. I have exactly 2 years with top loader washer and the motor gave out!!!! I expected a very well-known brand to be at higher standard in their products. Totally unacceptable!!!! If I could, the rating would be a zero.

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    Customer Service

    Reviewed Dec. 6, 2025

    Worst money I’ve ever spent!!! This washer and dryer set has sucked from the day I bought it. First the washer has a sensor that won’t allow the machine to even fill enough to wash your clothes. The top of your laundry will literally be dry. Second, the dry continues to give an air flow error message and shut off. I bought the warranty and have called several times over, had my vents cleaned and still the same error. This dry has done this from the day we bought it. I will never purchase an appliance from this company EVER again. I strong recommend you don’t. The warranty company can’t fix anything and the parts are obsolete shortly after purchasing brand new appliances. Go with a better company. Trust these reviews.

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    Customer ServicePunctuality & SpeedMaintenanceStaffResolution

    Reviewed Dec. 4, 2025

    Do not buy a Whirlpool washer unless you are fine with making trips to the laundromat for loads your machine cannot handle. Within two weeks of buying ours from Home Depot we learned it could not wring out or drain certain loads, especially smaller ones with bathroom rugs. Home Depot’s return window is only 48 hours, which means you are stuck if problems show up later. I had three technician appointments. Two people showed up, neither could fix the issue, and nothing changed.

    After weeks of emails with Nakicha ** I was told the washer is “working as designed.” In other words, the machine failing to drain some basic loads is considered normal. This has been a frustrating, time consuming experience with both Whirlpool and Home Depot, and the washer still does not do the job it was purchased to do.

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    Reviewed Nov. 28, 2025

    This machine was a complete waste of my money. I wouldn't buy it again and I wish I could get it out of my house today. Your dumb Auto Sense is so frustrating. Why? Why? Can't we just put the clothes in the water in and wash them anymore?

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    Whirlpool Washing Machines Company Information

    Company Name:
    Whirlpool
    Year Founded:
    1911
    Address:
    2000 N. M-63
    City:
    Benton Harbor
    State/Province:
    MI
    Postal Code:
    49022
    Country:
    United States
    Website:
    www.whirlpool.com