Complain about a product or service

Orkin Pest Control

Orkin of Raleigh NC (09/11/08)
We recently purchased an electric back pack from [them] and it only worked for one day and we can not figure out why it has failed

H of Chicago, IL August 12, 2008

H of Chicago IL (08/12/08)
I terminated my service and have a credit balance that the office refuses to give back. The office wants me to use their service to offset the credit balance rather than refund my monies.

Credit balance was monies paid up front for services that I have since terminated. I am entitled to a refund.

Neil of Shelby, IN August 10, 2008

Neil of Shelby IN (08/10/08)
I am tired of paying 150.00 for an Orkin inspector to open doot to crawl space, shine a flashlight around and say Looks good, no termites. I thought this was suppose to be an inspection. After reading the other complaints I am now worried about my original treatment. WHAT A SCAM

No damage yet, fingers are crossed.

Ernest of Irvington, NJ July 26, 2008

Ernest of Irvington NJ (07/26/08)
I first call Orkin for services in August of 2007 due to complaints of mice I was getting from my tenants. I was offered a contract for multiple services which I denied and specifically stated I will call again if I need anymore services. Payments were made for the time in which I ordered services. Periodically, a technician will show up on my property to performed services. When no one answer the door, a yellow receipt left in front of my door stating perimeter service was performed and to call back for interior service.

I call the company and mentioned I no longer required or need anymore services and to stop sending technician on my property after that incident. In May of 2008 another technician show up on my property and my wife specifically told him we did not schedule any service and do not need service. The technician left and stated to call and scheduled an appointment if service needed. I have been receiving multiple calls and bills from Orkin for service they sated was done on May 31, 2008. I call Orkin to inform them of my frustration and unhappiness with the company action. I was told I had a contract and I need to honor it. I ask for a copy of the so call contract on many different occasions and I have yet to get a copy.

Amber of Covington, WA July 15, 2008

Amber of Covington WA (07/15/08)
I scheduled service with Orkin only to receive a phone call an hour later stating that they needed to reschedule for an earlier time slot for the same day. I said okay, and chose another time slot. I contacted my tenant to apologize and notify that the schedule had changed. They worked out their schedule to accomodate the service visit.

Then I received another phone call from Orkin about an hour after that, to notify me that they needed to change the schedule again. They said they could come early in the AM on the same day, or I could choose 3 days later. I didn't want to make my tenants wait for an additional 3 days, so I told Orkin I would call them back and let them know.

I decided to schedule service with Terminix. They had a slot available for the same day. I called Orkin and told the agent that I had scheduled a service but I wanted to cancel. She hung up on me. I called a different number to get a different service center. They cancelled the service for me. I hope they don't decide to keep my debit card number...

Van of Grand Prairie, TX July 14, 2008

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