It's Just Lunch - Angry Women

I just want to let anyone thinking about joining this service not to. I wish I found this site before I joined up. What all con artists that are Jody, Lisa, Debbie, Isabel. Once they get your money they are gone. Broken promises and breach of contract. I have had 3 dates and all were not what I was looking for. Example, I would say I want to date women over 30 and they would call me and try and set me up with women that were 24 and tell me I need to be more open. They would describe matches as having big boobs, has bit of a rump, chubby. I wonder how they described me! Very unprofessional and was a huge waste of time and money. All dates were horrible. I had better dates on eHarmony and Lavalife. Save your money.

I suggested a friend to use IJL and she refuses now because she read all these negative reviews. I am here to tell you, I had a wonderful experience and I was matched to men that were like me... educated (2 masters degrees), active (run half marathons), attractive (used to model). If you are complaining you didn't meet a certain kind of guy - maybe you met the guys you do match up with. Maybe, all of these people were matched up to others just like them but they wanted something out of their league.

All I know is I met my soul mate from IJL and I know a lot of other people who have had success. I knew when I signed up, I was spending a lot of money, but that's the idea. No one struggling to lose $2,400 should do it, only if you are financially secure! I never had any expectation. I would meet the love of my life, but I did just that! Expectations are everything people. Just read reviews for any given cruise ship, some people will love it and others will hate it! Guess what? A lot of that has to do with attitude. Honestly, the way many of these people rant and rave over a little money - no wonder they are single! Can we say bitter?

It kills me that all of these negative comments may keep someone from stepping out and finding their true love because some people had bad experiences. Life is what you make it and so is any adventure, so feel positive about trying new things. I will never regret IJL and will always be indebted to them for the success.

By the way, my partner paid the same fee as me and so did every guy that I met! Philadelphia has a ton of great guys, I speak from first hand experience! So, my advice is just go for it if you have the extra money. If you can't afford to take the chance - don't do it!

I paid a $1000 for this service. I was promised a large amount of dates with beautiful, successful, and sophisticated women. Of the dates I received, none of them were beautiful, successful, or sophisticated. I come across better quality women everyday than the ones they sent me, which defeats the whole purpose. Unless you're unattractive and really desperate for dates I would highly not recommend this service.

I feel completely scammed by IJL Norfolk. I was sold on a Tuesday and was given 3 detailed profiles of women I was going to meet starting within the week. Now it is two months later and I have met one person, who was not even one of those three. And I believe she was an 'actress' herself. She pretended as though she was not supposed to exchange contact info with me for the second date, but rather go through IJL to schedule the second date. I knew she was bluffing, so I let it go and never heard feedback from IJL.

Then the next date they scheduled 'canceled' the day of the date. IJL stated that she was sick. I could go on and on but my experiences basically match up verbatim with all the complaints on here. It has been a ridiculous experience, and how in the world can anybody take it serious once they feel they have been scammed? I'm out $1,400 with one ridiculous date to show for it.

Its Just Lunch in Dallas TX have done me wrong and now will not fix what they did. On Dec 1, I spoke with a very fast talking woman and gave in and gave her my cc info. I explained to her that I was having oral surgery so I will not be able to come there at this time. The next day, I was told I had oral cancer and contacted the office and left several messages for Jenna, a rep there, and she never would call me back. I kept calling, spoke with her and she assured me my money would be refunded and she will let her boss Gayle ** know.

I went in for emergency surgery on Saturday and was not able to deal with it due to could not talk. I seen my cc had not been credited back so I emailed them and got the run around saying I will need to contact Gayle, the director. I did that and she gave me a big spill saying I told the guy you can't date at this time and they will wait. I explained to her I was in the fight of my life with cancer and a single parent, I just wanted my money. I need to get my family here to be with me. She said she will work on it and she was trying to help me but she was with a client and had to go. I cried and tried my best to talk due to a piece of my jaw was removed, it was hard and painful. She still will not refund me my money.

I cancelled with in 24 hrs, never went on a date, spoke with a man, nothing and they want to keep my money. No one there ever told me they did not refund money. Until today, Gayle ** told me that. I explained to her, "I cancelled the service with in 24 hrs. You have not done anything for me." She still have not called me back. I have left several messages today. Every person that answer there start lying the minute they know it is me, like she's on the line, she's at lunch or she's with a client. This is wrong. I don't know it I'm going to make it through next month due to I am in stage 3 and these people will not give me my money. Someone please help if you have an answer for me. They kept charging my card 3 to 4 times a day. I had to cancel my card to stop it.

I have to weigh my 2 cents on in this. First of all, thank you for posting your experiences. Listen, after what I have read here, I think a class action lawsuit might be in order. You all ought to get together and shut this company down (Its Just Lunch). It would be totally worth it. On top of that, you would have peace of mind because they took your money and did not deliver what they promised.

My advice to all of you is this, Don't ever, I mean ever pay some fee like that until you have checked them out on the BBB or Google reviews. (This is how I found consumer complaints).

I just got off the phone with one of the reps at IJL and she gave me the spiel and was talking 100 miles per hour. Whenever someone does that, watch out. It's a sales pitch. I remained quiet until she finished in which she asked, I bet you want to know how much it's going to cost right? Ha, ha, and I'm like, yes, that would be nice. Do I need to sell my car? She said, "No, no, 12 months for $2,200, with 14 guaranteed dates." And I'm like, "Are you serious? I can do 12 dates in one month standing on my head by myself with no help from anyone." She quickly ended the call.

If something seems too expensive, listen to your instincts. It probably is. I so want to protect people from parasites. Please be careful out there!

explained that I had requested a hold to extend my membership, and didn't realize that she wouldn't be matching me while I was on hold. I have spoken with Lisa and the other dating coordinators quite a bit since I wrote my complaint, and I feel more optimistic that they will help to find me the match I am seeking.

I am a 29-year-old woman who has no issues meeting men in the every day world. The challenges I've had have been associated with not finding the "right person," which is what I thought IJL could help me with. During my interview with Julia from IJL, I was given guarantees, such as that I would be given a couple dates a month. She also said that the dates would be within an hour away, there were a lot of guys in the database that met my credentials, and that Julia would be my primary contract. After signing the contract, Julia disappeared. I sent two e-mails and a voice message, all of which were not responded to.

The first and only date I've been on over two months was with a guy that lived close to two hours away. The second date I was recommended to was 5 foot six inches, two inches shorter than myself. When I explained that a guy that met my height was a requirement, the response I received from the matching consultant was that "Antonio" loves to dance and is "smooth" like a Rico Suave. Both of these characteristics are not attractive to me and it's obvious the matching consultant knew nothing about what I was looking for. She additionally said, "He's totally my type. I would go for him," even after I explained that he's not who I'm looking for.

Another major issue has been with the customer service, which has been virtually non-existent. I was told I would receive responses to my voice messages and e-mails within 24 hours, which has certainly not been the case. Usually it takes 3 days to receive a response, sometimes up to five days. After explaining to Jamala (the matching consultant) the issues I've been having with IJL, I received an e-mail saying, "I'd like to discuss these issues, please call." I called Thursday morning and since then, I have received no call back (almost three days later). The bottom line is that this service sells people on false promises. I feel lied to and stolen from. I hope all other people who think about doing this service make sure that all guarantees are spelled out in the contract. None of the verbal promises made by IJL can be trusted.

I joined It's Just Lunch in Denver, CO in June 2011. I completed my application. I had an interview with Jen **. I explained that I was new to Colorado and was interested in meeting new people. I said that I was going on some fun dates with professional men aged 37-50. I gave her some guidelines that definitely were not unreasonable. I wanted to meet a guy that hopefully played golf and/or snow skiied, had his life in order financially, and wanted at least one child in the future. In the interview, I asked whether they had enough male members who would be compatible. Before I signed the contract with them, they assured me that they had many men in their database to fulfill what I was looking for. They quickly ran my credit card. I paid them $1600 ($200 off the regular price of $1800) in advance for 6 months of their service, based on their promises to provide compatible dates for me. Jen assured me that I would be introduced to at least 2 men per month.

They require that you phone them to "give feedback" within 24 hours of your date. They told me that this was, so they could get a better idea of what you did or did not like about the guy, and they could apply this to find you a more compatible date the next time. It all sounded fantastic. The truth was, they did not have nearly as many people in their system as they had told me. They claimed they had 800 active members in Colorado. As I type this, it has been exactly 7 weeks since the last date they sent me on. And the contract is only 24 weeks! They have not even come close to delivering what they promised.

Exactly 5 times, Jocelyn called and set me up for a date with my next match, only to have the gentleman suddenly leave town and have to cancel the date at the last minute. Three of the men left, went to the mountains, and were out of cell phone range. One left the country and was out of cell phone range. The other one left town at the last minute and didn't know when he would be returning. They always gave me some strange excuse as to why the guys had to cancel. I expressed my concerns to them numerous times on the phone. I even went in for a face-to-face appointment with Jen again to ask her what in the world was going on. I told her I would like to quit the service and be refunded back for the remaining time. It was because they were unable deliver what they had promised me, and I was tired of arranging my schedule and having almost everyone cancel at the last minute (if those guys even existed). Of course, they always refer to the contract, which states no refunds.

I am a business owner and also state that there are no refunds on my merchandise that people purchase from me. That is what I advertise. But any customers who come to me and are unhappy with the product they have purchased from me are refunded immediately, without question. This is the foundation of good customer service, and moral character as well.

This company is not qualified to be in the matchmaking business. The promises they make to the prospective members are for the purpose of putting money into their own pockets. The sad part is that Jen, Jocelyn, Erica, and Hope all know exactly how to tell people what they want to hear and are making lots of money lying to people day after day after day. Now I know why their office doesn't have normal glass doors. It is the only office in the entire building that has a wood door with a little peephole for them to look through and a doorbell! They are probably scared for their lives and they're hiding behind that door! Because I gave them a chance to make things right with me and they chose not to do so, I am also sending this report to Consumer Reports, the Better Business Bureau, and every other place online, and in all the professional networking groups I attend to get the word out. If I can keep one other busy professional, or possibly a single parent from wasting their time and money with this company, then I feel it will have done some good.

It's Just Lunch ignored my specific requirements for a match. By the third date, I said no more, you aren't hearing me. They said I absolutely must accept the dates or I forfeit that particular match.

After considerable thought, I resigned early. I would rather forfeit a date than be forced to meet someone with whom I am already uncomfortable. The dating director working with me (Denver) was unperturbed with my cancellation of the contract.

I had a number of men tell me that It's Just Lunch lets them extend for free because there are not enough men to match with women.

I could never recommend this company to anyone. I can't remember ever filing a complaint in public, but I am so distressed with their business model that I feel I have to say something. I feel that they "steal" money and then do not fulfill their part of the contract.

This is not even worth rating. This is a huge scam and something needs to be done about this business. They offer a service and there is nothing but lies and misleading information. They refused to refund money, yet continue to give a very high pressure talk. I am totally frustrated and irritated that such business can continue to exist. All I want is my money back. They're not the "quality professionals" they claim to have clients.

This is a complete scam. I was suckered into subscribing to this service the same way as everyone else. This company prays on the emotions of singles everywhere and do not provide the services they promise upfront. They draft contracts entirely protective of themselves and not at all of their clients. What I don't understand is if there are so many complaints about IJL, why can't this company be shut down? There are definite breach of contract issues here. Does anyone know of any recourse that we can take?

I am paying a lot of money for empty promises so I am willing to bring this matter to court.

I signed up with It's Just Lunch and they charged $1,300 on my credit card for 2 month. I did not hear from them. I tried to reach them, and they said they had a match for me then they said they didn't. This went on for months. I was getting new people dating coaches to talk to. It seems like they can't keep any employees too long. I requested a refund. They refused and said they would put my membership on hold. I want a refund. I am willing to take my case to small claims court, but no one will call me back and give me their address. This company is a scam.

I contacted IJL to get information and use their service. I was not provided with any services, contact, or further notification from them until Thursday. I contacted them via email and telephone on 8/16 to terminate their service. They had not provided any service to me to that point. They are refusing to return my money to me.

I called to see what this service was all about, and I agree that these are high pressure sales calls. I found myself getting interested, and I made an appointment for an interview. This is where I screwed up, and was plain stupid. Erica told me in order to reserve an appointment she needed my credit card number, which I gave. I made an appointment, but due to circumstances beyond my control, I had to reschedule for the following month.

I then get my credit card statement to find out that I have been charged $2,200.00 I wish I have read these complaints before I so blindly obliged Erica's request. I am meeting my lawyer tomorrow. This is deplorable. Certainly, when you rent a hotel room or a car you give your credit card, but are not charged until after their services are rendered. I never met anyone for an interview, much less set up any date.

It's just lunch is a total scam. I paid over $1600 and never got a live person on the phone. There was no way to get in touch with customer service and email response said: Automatic out of office for 4 days. Details galore. I'm a single mom with no outside family. I was told I would speak to my dating director within 24 hours and have a date by the next week. I reserved a babysitter that I will now have to pay despite not hearing from my dating director.

I was going to join the agency but Janine mailed the contract to the wrong address. When I didn't get it, I called her and found out she sent it to an address I lived at two years ago.

In the meantime, I lost my PT job and being a state employee was losing about $400 a month to increased employee contributions. So I called Janine and since I still hadn't gotten the contract or signed anything, would they just refund my money as they had put it through the credit card the day we spoke on the phone. Janine wasn't there so they gave me her voice mail. A few days past and some girl called with a date for me. So I again called and asked for Janine and asked her if she could refund the money since I had not signed the contract or signed to have the credit card transaction go through. She said she would get back to me.

Two days later, she called and said her boss said there is a Wisconsin law that says she can only return the money within three days even though I didn't sign any contract or sign for credit card submission but that they would give me six months extra on my contract. I told Janine she was lying and I will contest it with the credit card.

I signed up for It's Just Lunch for help with the demographics dating.

I am a fellowship-trained surgical sub-specialist (female). My primary request was that my partners have a good education, a neutral accent, and good table manners. I was set up with a man who works on telephone lines and was told he was an electrical engineer. When I spoke with them and discussed this, they stated that he had lied to them. Unlikely, as he was a very nice man. I was set up with further men without an education -- or with, say, an R.N. I had made myself expressly clear that I was in no hurry, they should simply wait for someone with an education. I then had two Ph.D's, which was better, although one of them had no idea that I have two children. Three of my dates had been to community college (I went to Ivy league). My final date, before I told them I will no longer be needing their services, was an auto mechanic. He had taken some classes at community college and moved into selling tools.

I wanted to select zero (0) stars for overall experience, but this site wouldn't let me. I joined IJL (It's Just Lunch) in Nov of 2009. They made my first match almost immediately. He wasn't at all the type of person that I was promised I'd be introduced to. They didn't make another match for me until Feb 2010. Again, not up to the expectations they had promised. They made two more matches over the next few months, and then I went on and off of hold and then back on hold. I called in March of 2011 and asked to be taken off of hold, with no response from the company. This was the norm even though they state that, "Your call is important to us, and we'll respond within 24 hrs."

When I called again in July, I was told that my membership had run out-- only four matches. Had they taken me off of hold in March, my membership would not have run out. I have been told by men that their memberships are extended at no additional cost to them. Even when I showed them proof that I had called them in March, they wouldn't budge, but suggested that I can rejoin. They have to be kidding!

I signed up for It's Just Lunch dating service in late June 2011. The service claims on their website to match clients based on their "desires, goals, motivations..." This statement appears to be untrue.

I was initially contacted by my dating director, MJ, on July 5. We discussed potential matches. MJ gave me very minimal information on each man. I had to play 20 questions to determine if each man was someone I'd be interested in meeting. One man whom MJ wanted me to go on a date with did not have certain attributes I look for in a male. When I expressed my disinterest in the man, MJ pretty much told me that I was close-minded and that I should give him a shot. MJ kept pushing me to agree to meet this man, even though I was uncomfortable with it. It made me uncomfortable that MJ kept hounding me about this man. I felt that MJ was out of line. I feel it is not the director's job to tell me who I should and should not be interested in, and definitely not his/her job to persuade me to go on dates with certain people. I held my ground and told MJ I was still uninterested.

The second match MJ wanted to make was with a gentleman who sounded nice. I will refer to him as "Tim". Again, I played 20 questions with MJ to make sure I would be interested in Tim--that he didn't have any of my "deal breakers".

After our phone conversation, I got an email from MJ listing my scheduled dates. In the email, I noticed that MJ arranged a date for me with the man I told her I was uninterested in meeting.

I found this upsetting and it made me lose confidence on my dating director. In my opinion, clients should not be matched with someone who does not meet their desires or be matched with people they have expressed disinterest in.

I wrote MJ a reply requesting that the date be cancelled. I added in my email a list of "deal breakers" to help MJ with the matching process.

The next day, MJ called me in response to my email. MJ told me that her friend said she should call and apologize to me and that she should not make me go out on a date with the guy I told her I was uninterested in. That's pretty much all she said. Didn't really come out and apologize genuinely.

I felt very uncomfortable with the fact that MJ was talking to her friend about my dating situation. My confidence and trust in MJ decreased significantly at this point. I decided to call IJL to request a different dating director. A man answered and placed me on hold. After being on hold for a few minutes, the line was picked up and it was MJ. I had no idea I was going to be transferred to her. The very first words she muttered to me were, "Do we have another problem?"

The attitude in her voice shocked me. I explained that I want a different director because I do not think our personalities mesh well and that I have lost confidence and trust in her matching abilities. MJ was rude to me during the whole conversation and was less than apologetic. MJ informed me that there are no other dating directors--she's the only one--and that there is pretty much no one else I can speak to about my disappointment. She said that there was no customer service department and that if I had any problems, anyone I speak with would just direct me to her.

A few days later, I went on a date with Tim. This was my first IJL date. I came to find out that not only did Tim live over one hour away from me (deal breaker), but he also had two children (deal breaker). Tim's occupation was also a deal breaker for me. MJ specifically told me on the phone that Tim was divorced with "no children." I was astonished that MJ had set me up with man, knowing full and well from our phone conversation and my email that I was absolutely opposed to meeting someone who has children and opposed to dating individuals in Tim's occupational field. There were many other lies that MJ told me regarding Tim, but I will not get into that.

After the date, I emailed MJ and also called MJ and left a voicemail expressing my disappointment. Three days later, she sent me an email telling me to call her. I could not get a hold of her by phone until three days after that.

During our phone conversation, she was rude and uncaring. I expressed my disappointment in the date she arranged. Tim and I never should have been matched.

MJ was less than sympathetic. I told her I did not trust her and did not want to be a client of IJL any longer if I cannot get another director. I told her that she was not arranging dates based on my desires, goals, motivations--the way how IJL claims they make their matches.

I asked for the owner's contact information--the website had my local IJL listed as a franchise. MJ informed me that it was not a franchise and that there was no owner. I then asked for contact information of someone I could speak with about getting a refund. MJ said they don't give refunds.

They charge a large sum of money for their services, which they promised but do not deliver. It appears as though the It's Just Lunch in my area is a scam.

My first date, was a no-show. I immediately asked for a refund and said I wasn't interested in their services. After Geri Evans promised me she would personally take care of me I was quickly switched to someone else. They refused to let me talk to anyone higher up the chain.

The second date was did not meet my dating profile requirementst at all. The third date said immediately when he met me "Oh no, they screwed up again."

Fourth date did not meet my profile specifics which included interestes in physical activity. His basic interest was watching TV and strolling in booksstores. Each time I asked for my money back. Each time I was switched to a new dating specialist. All my requests to speak to a supervisor were ignored. I told them their customer service was horrible and that it I would have much more success paying $24 on Match. They are a horrible organization and can't justify the $1,000 they charge.

My last date was a no-show and no one at It's Just Lunch responded to my phone calls or email until this month.

This month I am working with Kendra who made me retell the whole story and promised she would help only to be told that what she could do is not count the previous dates and start me over. This is after I told her I was recently mugged and injured and could use the money to off-set medical costs. How they are able to continue to operatee as a legitimate dating service is beyond me. Kendra also refused to let me speak with a supervisor.

I joined in August 2010 because I have met only old fat men in eHarmony and thought perhaps this would be answer to meeting great guys who were interested in meeting energetic, enthusiastic woman in her sixties. Instead, I got a lot of of guys not really interested in anything serious. I even had to say no to a 79-year-old guy who was half -blind and had to take a taxi to a restaurant not on the list because it was close. He was a nice guy only that he's a little older. I asked for my money back, but instead they sent me a guy who was from the next county. I refused and haven't met anyone from my area since. I really wanted someone who would be able to hike, go to museums, theater, and who lived within 20 miles. But there seemed to be no one in the pool who was energetic, interesting or young enough to be with me.

What is this all about? I spent a lot of money to meet someone nice, lives nearby, interesting, articulate, and well-traveled. But all I got were guys who were really not interested in travel (or had maybe been to Europe once....I had lived there for 6 years). These 20 or 30 something girls had no idea what I was looking for. This was not what I was presented with, not even close! What a waste of money. Obviously money doesn't buy happiness, not even close!!!

On 1/13/10, I joined the dating service, "It's Just Lunch." I met with Director Tsuki R who interviewed me and decided immediately that I would be a good candidate. I had some doubts, especially given the exorbitant annual membership fee of $2200 and had wanted to think about it but felt pressured by Ms. R to make a payment before leaving. While I did sign a contract that Ms. R completed on my behalf, I was still a little uncomfortable and hesitant and offered to only pay 50% ($1100) on my debit card.

After additional research, I decided to cancel my membership. I have found numerous complaints online from other members across the country and in Canada. Membership fees vary from region to region ($1100, $1400, or $1600). I suppose that variance could be attributed to how large a city/pool of candidates is, but the one consistent issue is that everyone has been very unhappy with the service, either they're poorly matched, the members are not thoroughly or even marginally screened, etc. I read one story of a woman who had been set up with a married man!

Ultimately, I am a traditionalist and I just don't feel comfortable meeting men this way. I also found complaints from former employees who have stated that It's Just Lunch institutes discriminatory and deceptive practices, i.e. they do not accept African American or overweight members. Their directors are encouraged to sign up as many members as possible regardless of whether or not they think they have suitable matches and they do not set up members on their first date until after three business days, which is the grace period to cancel the agreement without penalty.

On 1/21, I wrote a letter, which I faxed and mailed on 1/22 notifying Ms. R of my decision to cancel the membership. I further explained that with the demands of my job and heavy travel schedule, I would not be able to maximize the potential benefits, and if I couldn't do so there was no point in continuing the service. To be fair, I deducted the $200 administrative fee and since I was unsuccessfully matched on one lunch date (1/20), I prorated the incurred expense of $142.86. These figures combined amount to $342.86. I asked to be reimbursed for $757.14.

Late in the day on 1/25, I received a call from their coordinator Lindsay to schedule a conference call with Ms. R for the next day. I gave Lindsay two available time slots: 11 a.m. and 2 p.m. Lindsay never called to confirm an exact time. The following morning (1/26) when 11 a.m. came and went without a call, I assumed that Ms. R would call me at 2 p.m., but by 2:05 p.m. when I had still not heard from Ms. R, I called her. Ms. R explained that they have a no refund policy and offered to put my membership on hold. I explained that I was resolute and that if I felt uncomfortable today, I would feel the same two weeks or two months from now.

I also confided that I had recently rekindled a former (serious) relationship, but she insisted on placing my membership on hold. I could not understand her inflexibility. What if I were to marry my ex-boyfriend? Would my membership remain on hold indefinitely? Unfortunately, I signed this contract during an especially vulnerable time and if they are never compelled to reimburse me, that will be one very expensive date and lesson learned. Nevertheless, I wanted to bring this issue to your attention because at the very least, I think their agreement needs to be modified. I am hoping that an attorney of interest will read this letter as I would be willing to join a class action lawsuit. I have found their behavior deplorable, unconscionable and question the legality (at least) of their actions and most certainly the ethical and moral implications of being forced to go on dates against my will!

Ms. R then offered to speak with her management team and call me back the next day. Late afternoon on 1/27, I received a voicemail from her that she discussed this issue with her manager, but that she was about to go into a meeting. I called her on 1/28, but she was at lunch, so I left a voicemail. She never called me back. I called her on 1/29; she had already left for the day, so I left another message. I received a voicemail from her on 2/1. I called her back straightaway, but she was unavailable again! Oddly enough, each time Ms. R has left me messages, my mobile never rang. I suspect that Ms. R was surreptitiously calling me from a mobile instead of her landline to avoid speaking with me directly.

I joined this service and attempted to quit one week later but I feel as though the employees at It's Just Lunch are trying to drag out the process until I give up or too much time passes. It's a matter of principle. I should not have to pay for a service I never have any intention of using. I have also filed complaints with the Better Business Bureau (Oakland, CA) and the State Attorney General and will move forward with arbitration, if necessary, but I have no desire to continue this service and they shouldn't be allowed to hold onto my money. I would appreciate any assistance or intervention you, any fellow members or attorneys interested or in the process of litigation can provide on my behalf.

Unfortunately, after volleying emails back and forth with Its Just Lunch San Francisco franchise owner, Amy B, the BBB case has been closed and I am awaiting a response from California AG. On 2/24, I followed up my complaints with an email to Irene ***, which was interestingly enough intercepted by Ms. B, wherein she actually had the audacity to threaten me with a collections agency if I do not pay the balance of $1,100 by March 13th. Do they really expect me to throw good money after bad? Do they actually believe that I would want to remain a client?

Quite frankly, I have a very demanding job and have been traveling heavily over the last month. I resent the fact that I am forced to write letter after letter and file complaint after complaint; I have much more important issues/priorities to be addressing just now, mainly an ailing mother and teenage brother to look after, but I will continue to write letters and file complaints because ultimately I question and challenge the immoral and unethical practices of this organization. I will never go on another date arranged by this organization.

I want nothing more to do with them. I regret ever setting foot into their offices and wish that I had listened to that little voice in my head telling me to rip up that contract and run away as fast as I can! And whether or not anyone can assist, I hope that for the other members my letter will provide a sense of empathetic frustration and for those considering a membership, this should serve as a cautionary tale and if you have the slightest doubts at all, please heed those subconscious warnings

I was being forced by It's Just Lunch to go out on dates against my will with my own money, at dinner time and not even at lunch time. I refused to be an escort or be escorted! I asked upfront to see the computer printout of matches, but I was told no because It's Just Lunch does not use a computer and I could not see the books either: Bait and switch scheme. Nobody matched my criteria and It's Just Lunch has never explained the prorated refund to me. It hurts! I went out on zero dates and it cost me $1,300!

I joined Its Just Lunch in August 2009. I was interviewed over the phone and was told that I would have a face to face with the main office in Orlando. Well, that never happened and they don't even have an office located in Orlando. I paid $800 and only 2 dates that didn't work out. Each time I called IJL it is always a different person and it sounds like a call center. They promise me that they will arrange a date for me and then I don't hear from them. It all started when I called Nov. 11 and no return called.

I called agin Nov. 13 with no return call. I called again Nov. 19 and no return call. I call again Nov. 23 and this time a rude person returned my called and she tried to lower my standards for dating a non professional man and wanted me to drive 4 hours to meet someone. She then said that she would set up a date with Mike. Well of course nothing was set up. I called again Dec. 1 and received a call back on Dec. 2. Again Stacey promise to setup a date with Robert. Well again nothing was set up. I have called Dec.8 and Dec. 9 with no call back. They take your money and make promises that they do not honor. They even said that I have had 4 dates when I only had 2.

My $800 was for nothing. They do not follow through and there is always someone different each time you called. When you call the Orlando phone you get a recording stating that this is the Baltimore/Orlando IJL and they will return your call in 24 hours which is a lie. Its Just Lunch is a lie and they do not set you up with professionals. I want my maoney back.

I joined IJL because Hayli made me believe there were many men in my age group who were exactly what I was looking for. Since joining I have been dissappointed and extremly angry to the point of tears! I called for three weeks to talk to Hayli about the horrible experience I had. No return return phone calls until they got my letter saying I was going to take legal action.

Hayli had many excuses why she did not call and again there are many men for me to meet. I was fooled again. None of the men fit my criteria and I paid 1600.00 dollars to be mislead, fooled and dissappointed!

This commpany should be shut down! The company does not care and does not even look at our profiles. I wanted honesty from Hayli and apparently she lied right to my face! I gave IJL $1600.00 for unkept promises and lies.

On May 25, 2009 only a couple of month after a very hard brake up with a long term relationship, I decided to sign for this dating service Its Just Lunch, thinking that maybe by meeting someone else right away it would be easy to deal with the pain. I selected Its Just Lunch because it is supposed to be for professionals only and they do all the work for you. Although it is very expensive I thought it would be worth it as I was told by Lisa W. the Sales Rep for IJL that I would be dating once a week and having a lot of fun dating professional people only.

Before signing the contract and before my phone interview, Lisa told me that if after my interview if she did not think that at that time they had the right matches for me that we would wait. After my interview she claimed to have so many guys in mind for me already that I could not help to get some how excited about it. A week later I was sent on my first date, and it was very impressive on how soon they found a match for me.

Unfortunately, this gentleman and I had nothing in common and I was very surprise that they would send me out with some one that was the total opposite of what I had requested. Second date did not happened till over a month later and of course after placing a few phone calls and emails expressing my disappointment. I was not getting my calls returned nor my emails, what cause me to start feeling very suspicious about this service and called American Express and placed a dispute for a service charge that I was not receiving.

I wrote to IJL again expressing my extreme disappointment and requested a cancelation of my membership and a full refund. Obviously this got their attention as the next day I received a phone call from Ashley C. claiming to be the area Director and apologizing over and over again for any miss information giving to me by Lisa W. and by not getting back to me as they should have. Ashley claimed that it was not possible to be sending me on dates once a week as they need it to take their time to find the right match for me and realistically it will be more like every other week.

I expressed to Ashley how humiliating this whole thing was for me as at the same time I was dealing with a broken heart and did not need to deal with any more humiliation. I asked Ashley to please be honest with me, that if she did not think she had any clients to set me up with to let me know. She asked me to trust her and that she would personally take care of me and that she had plenty of clients to set me up with. And again I was sucked in! Called American Express and canceled the charge dispute.

A week later I was sent on three different dates in a week period with guys that I had nothing in common with, July 3rd being the last date they sent on and have not heard back from them. My membership does not expire till November but I have not heard from them. This service a total SCAM! Please help me!!!!

Thank you in advance

I have had several problems with the service that I signed up for in March 2009 and paid $1800 for. I have been sent out on 5 dates (4 that count) and they have been deplorable!

Date that Never Happened 4-6-09: With Brian - I arrived for my date only to find out that the restaurant is closed on Mondays! I waited in the empty parking lot and my date never showed. For this reason they said that this date would not count.

Date #1 4-14-09: With John - I was told the date would start at 7:30 and John was told the date would start at 7. John had left his business card for me with the hostess just in case I finally showed. I called and we met elsewhere for dinner. He spent the entire dinner discussing his frequent business trips to Thailand - and the women he spent time with while he is there! He also stated that he had no interest in dating or marriage, rather his secretary signed up for this service for him, so that he did not have to go to dinner alone when in town.

Date #2 5-13-09: With Brian - This was the only person that came close to meeting my criteria...but we had nothing in common. His only interests were computer games and Star Trek. Neither of which I have any interest in.

Date #3 6-27-09: With Ashley - This date was incredibly miserable. Ashley dismissed the server by saying that both wanted water and would order later....only then to tell her that we were not interested in anything else. How embarassing at a place that should easily be a $30 per person dinner. Additionally, Ashley spent the entire time telling me how wonderful he was, how he had never held a job more than a year prior to his current job and how when he reached two years at his current job he was going to quit and go back to school for his Masters Degree in Michigan. He also stated that he was only interested in meeting people and not in a relationship or marriage (both of which I am looking for!).

Date #4 8-9-09: With Jeff - This date took a turn for the worse when I walked in the door and Jeff complained about the length of the drive to meet me. He lives over an hour and a half away from me and almost 2 hours away from the restaurant!!! He seemed nice enough, but told me he was not interested in a relationship that far away. and to be honest...neither was I!

Since then my IJL contact, Ashley, has been very snotty to me and told me that if I refused a date with someone based on distance that it would count towards my 14 dates. When I challenged this on the 13th of August I was told that I would have to speak with Penny. Ashley made an appointment for me to speak with Penny the next day at 8am PDT. Although Ashley sent me a confirmation email, Penny did not call at 8. Instead she called closer to 10am when I was out of the office.

I left several more messages for Penny to which I got an email asking for a meeting. Penny finally emailed me on the 19th of August asking me what a good time was to speak with her. I stated the next day (20th) at 8am PDT. Unfortunately, when I got to work I was sent out of town...so I sent Penny a message asking her to reschedule. To date, she has never called me back.

I left messages again on the 24th on Penny's voicemail. I left messages with various personnel on the 888-565-8624 line on the 26th and 28th. Yesterday I spoke with Lee who promised me a phone call today (Sept 1st) and today I have spoken with Shan who told me that Penny would get back to me as soon as she could....that she was really busy with new clients. I asked if there was someone else I could talk to about cancelling my account and receiving a refund (based on the allowances in the contract I signed), but was told by Shan that Penny was the only person I could speak with and she would call me when she had time.

Additionally, the 888 number routintely hangs up on me instead of transferring me and when I call back they routinely pick up the call and immediately hang up before I can say a word.

I am very upset with the level of service I have received. I am appaled at the way that the IJL business is conducted (completely opposite to the advertising).

I joined IJL with hopes and expectation they would match me up with professional men. 6 months or 6 dates which ever came later. i joined in Feb and it is now Sept and i paid 1000.oo for 2 dates. one of which used the "c" word. They told me the NY franchise was no longer (a lie) and sent me to Fla...where they they didn't even tell me my dates were cancelled until i called them the day of 3 times! They refuse to honor the contract or return my money!

What a scam! I contacted ILJ in Januaray 2009 and had my first "date" in Feburary. My date was nice, attractive and MARRIED! I was contacted by his wife's attorney and was threatened with being sued (NC Law). I contacted Sheri, Marelene (?) and Penny (office mgr) to complain and ask about the companies vhetting process. I was told that this never happens and was an isolated event.

I went on another date several months later, which was not a success. After lodging many complaints about not contacting me and not being "matched" I was stood up twice. Honestly, I beleive they were just placating me with the dates.

After numerous complaints and many unanswered phone calls they informed me that I could not cancel my account but merely put it on hold.

I have since hired an attorney for the mere principle of the matter.

I signed up for the service-- went one one date and decided to put my account on hold (5/12) after I met someone on my own. A week later (5/18), i decided to reinstate my account. I left a message on the general mailbox.

I called to verify that they received my message again and finally i received an email back (5/22) that my account has been reactivated. It has now been almost 2 weeks and i made one more call (6/3) to see what my status is (afterall, they do their "matching" every 3 weeks) and they tell me that my account is still on HOLD!!! i spent $1000.00 on this garbage. This company clearly has no clue what they are doing, especially this celese moss. She is the one who emailed me to say my account was taken off hold and the one that i spoke to on the phone who said that my account was still on hold!

I joined IJL over a year ago and paid a promotional fee of $1300. At the interview I was given the impression that there would be numerous suitable matches for me and that the ratio of men and women was equal. After 7 "dates" and a 4 month hiatus it has become very apparent to me that I was sorely mislead. Several of the matches were painfully and obviously unsuitable.

Now I have been informed that the Detroit based franchise has been taken over by the corporation but there is no recourse for me to gain any sort of refund. They say that there will be no change in the operation of IJl but I fear that there I am caught now amidst company problems and have no recourse to exit this contract. I feel sure I am not the only client dissatisfied and certainly would be unwilling to recommend this service to others.

Its Just Lunch claims to be a Match Making Company. They claimed to have a large database of men in my age bracket but fail to set up dates. They have set up two dates--both duds. I signed up over two months ago and have not had the face-to-face meeting, which they say is mandatory. However, they don't have the personnel to do the face-to-face and so they say they can't set up dates for me. The business is run incredibly poorly, isn't honest, and is a huge rip off.

I spent $900.00 based upon their promises, claims, etc. They don't return calls, lie, and do not do what was verbally promised to me.

It's just lunch is horrible! You will pay a minimum of $1,500 and receive close to no service from them and negative value for yourself. They do not match you up with people that meet your requirements--they don't have the inventory but will never admit that to you. They just send you out with anyone wasting your time and your money. For months on end, I complained my matches were too old; despite my numerous requests they never set me up with someone younger and never admitted they didn't have any younger matches.

I thought by hiring their service I would not have to do all the administrative work. However, I constantly had to keep them organized. They will forget you are a client and I had to call and ask for a date. I would call with feedback within 24 hours as required and the message would never get processed and someone would call me (at the office) for my feedback. On the off chance someone was proactively arranging a date for me, she would call three times in one day as if my job is to do nothing but wait for their call and return it immediately. I would get calls from someone who thought they were calling someone else.

The first time I voiced my complaints, I left two messages with a director and never received a call back. When I finally reached her on my third attempt a week later, she said she was busy. You will pay $1,500 and be required to call them within 24 hours. However, if you request a call from them to discuss your disappointing experience they are not concerned enough to call you back at all. I tried to arrange a meeting to talk about how the service could be improved but they weren't really interested and said I could come to their office during office hours. Do me a favor.

They will feed you one sales lie after another. Don't fall for it. Once they get your money, they are done and you can't get your money back.

It's just lunch promised me 14 dates for $795. I've been on two dates, stood up once and the company refuses to answer my calls or respond to my requests for a refund. I signed a contract on 11/30/07. It's almost been two years, and they will NOT give back the money. I leave messages and can't get through to a real person. This is a HUGE scam and I feel victimized and totally taken advantage of. This company should be out of business, they are ripping people off and they don't care.

I have been extremely depressed. I was really hoping they could deliver on the dates. Being stood up is mortifying. All my hope is dashed and they won't even refund my money.

I signed up after being told that I would be matched with men in Baltimore city and have lunch dates arranged or occasionally drinks after work. The first two dates they tried to send me on were many miles away and dinner time (7pm or later). When I complained, they argued and tried to talk me out of my objections. Nobody listened to me - I could even tell from the descriptions of my matches that they had not listened to what I said I wanted.

After calling SIX TIMES and leaving messages, or telling the person who answered that I absolutely did NOT want to speak to Erika, they would either hang up or transfer me right to Erika. Finally I spoke to Charisse at the corporate office, who constantly talked over me, interrupted, and also did not listen to what I was saying at all. I had to repeat the same story for her several times and argued in circles with her. She was completely unwilling to listen to me and when I insisted on speaking to her supervisor or manager, she refused and kept saying she was the only one in charge of making this decision (about whether or not to let me end my membership and receive a refund).

I lost $500 on a membership to this lousy company that did nothing for me except refuse to listen and make me feel angry, frustrated, and ignored. I believe they are scamming people on the matches as well, but I never even got that far because of their horrendous customer service.

I joined in November 2008. I too was scammed by Pamela of It's Just Lunch. She sold me with her promise to find these wonderful professional men looking for the same things I wanted in life. She said the money I paid would return to me with glorious dates beyond the first meeting. She had men just waiting to spend money and time with the right women. blah blah blah.

After a few dates, I found that she must not have heard what I was saying during our interview - must have had me totally confused. I only met with a few professional men who never made the second date. I went to the restaraunt a few times, only to have no one show up. A busy mother of three daughters under 15, I could not afford to go to a no show date three times.

In February 2009, I was diagnosed with Brain Cancer. My statistics are not good. I contacted Pamela to discontinue my service because according to the signed contract, I have a pretty solid medical reason not to think about dating anymore. I am fighting for my life from this point forward. I am bald and undergoing radiation and chemotherapy. Wouldn't that stop you from dating? Apparently Pamela thinks she has a few good men for me because she refuses to return my phone calls and to consider refunding part of my money, even though the contract states my reason is fair and just.

Her office staff has returned a few calls only to state that it is up to the corporate office to return my money. Hmmm I wonder if THEY will return my phone calls. Not yet!

I paid $1,195.00 teacher discount for three months of service. I am asking for the nine month percentage back.

I signed up with It's Just Lunch in March 2008 for $1400.00. During the interview I was told that I would be matched according to my preferences and that I would be receiving individualized service from her (Windy) who would get to know me very well in order to match me perfectly with my dates. She talked about how she knows all of her clients and grows really close to them and so does a very good job matching us.

I have since spoken with Windy about 3 times and once was only after I left a message complaining about the service. I asked to meet professional men, between 5'9 and 6'2, dark or gray haired, no shaved heads, no beards, slim built but not puny, no children living with them (later changed to no children under age 15 or 16), well traveled and not just business related, live in Portland (not the suburbs or surroundng small towns), liberal, young at heart, active, and well maintained. Out of the 8 painful dates I have had so far, none of them have met my physical requirements (2 looked about 6'5, one very overweight, 2 not much bigger than I am (and I am very slim), blondes, 2 with shaved heads, and one bearded. Two had young children. Only two had travelled outside of the US and one of those had only traveled for business. Five lived in the suburbs or even further out of the city. Two were virtual stalkers. One I got the impression was married or in a committed relationship. The whole experience has been very unpleasant.

The dates were always set up by someone I'd never met or spoken with before who would never really have much information to impart other than he's attractive which is subjective and, for the record, I haven't found one of my dates physically attractive. When I called to speak with Windy, the representative who sold the service to me, and complained that I had not heard from her since that first day and she said she'd been busy and that she would do better about following up with me.

I complained that so far the dates had been way off and she promised me that they would ensure a closer match. The 5 dates subsequent to that conversation were not any closer and I haven't heard from her again. I finally gave up without going on the remaining 8 dates, I just couldn't stand the thought of it. I have enjoyed some interesting conversations with 2 or 3 of these men but that was it. In fact several of the men told me that there were many more women than men signed up and that they are regularly getting calls to go on dates sometimes even after their service was expired.

Before I signed up I asked Windy about the numbers and she lied to me and told me it was almost 50/50. After hearing from some of my dates that this was not the case, I asked her again and again she insisted that there were equal numbers signed up. I am extremely disappointed and wanted to ask for a refund of $700 since I only took half my dates but I have heard from other women and from reading this site that they won't give refunds. The whole thing is basically a scam, even from a customer service aspect they delivered absolutely nothing they promised.

I agree and empathize with all the disappointed, disgruntled postings from women who have also been duped by It's Just Lunch. I signed up appx 7 months ago and have gone on a number of dates, but find that I have to call and harass them to arrange meetings. Then, even though I don't believe I have that many dating criteria, 90% of the dates have been entirely outside my profile, either decades out of my age range, practicing religions other than the specified, or painfully shy and awkward.

As a brief aside, I am outraged that IJL would take hard-earned money from these painfully shy men who are not going to find matches through IJL. Men who are incapable of conversation or eye contact, many of whom went to school, work, and now live blocks from their parents. Men who have limited life experience and little to no self esteem. Its unforgivable to take advantage of these individuals.

Back to my story: the director who first interviewed me, Lindsay, left shortly after I joined the service not a good sign since they claim that the director who meets you will be integrally involved in matching you. After having expressed some discontent with the IJL service recently, it was arranged that I would return for another meeting with a director, Jori. I had a good phone conversation with Jori who apologized profusely about the state of my files since Lindsay left and promised to personally commit herself to my case. However, upon arriving for my re-interview and re-indoctrination, I learned that Jori had transferred to the San Diego office.

The concept is sound people who really get to know you should be able to refer you to men that you would like. But alas, it appears clear from my experience and from the conversations Ive had with the men Ive met, that the thoughtful, concerted matching system advertized by the IJL marketing team is nothing more than darts thrown at a wall of files.

TOTAL WASTE OF MONEY! They interviewed me in Los Angeles and made me think the service was personal (for the money you pay) and that when they choose dates it would be based on your interview and your date's interview matched by your person who runs your account. The dates are completely random and have nothing at all to do with what you stated you wanted in the interview.

I got a couple of real weirdos, I mean complete head cases. I'm always one to enjoy a nice evening even if there isn't chemistry, so I'm not just complaining and whining because I didn't find the one, but these guys had nothing in common with me, and two of them were downright rude. I didn't even get the number of men we agreed upon for the year.

I would get a call all the way from Florida about every couple of months from someone whom I've never met who would read off a resume of some random guy (he likes sports, movies, he's 5/11, ummmmmm let's see, he cooks, too!). They tried to set us up and some of the time we lived far away, like an hour or more. Obviously, in Florida they wouldn't realize the locations in California.

When you sign up they make believe that it's personal and that they match you up according to your interview. It's not that way at all. I've had much more success online with Match. It's cheaper and you can weed out on your own. SAVE YOUR MONEY!!

It cost me $1300 for a year and they didn't give me the number of dates they promised, nor did they try to match from compatibility at all. They have refused to refund my money on my repeated requests. Again, I'm not whining or just angry, I really believe this agency is a total rip off.

I mistakenly believed the sales pitch offering the breadth and depth of available men that IJL offered to match me with. Truth be told, after 4 disappointing dates, it became obvious that IJL did NOT have single, professional, available men between ages 35-45. IJL clearly did not have enough men to match my even my preferences let alone avoid my dealbreakers. I think my favorite was when they tried to set me up with a married man with 3 teenage sons (I had requested no kids and clearly was looking for someone who was truly single.

IJL is a huge scam to get your money. I gave up after 3 months. They lied about the number of available men they had the Minneapolis franchise. They kept calling me with matches to set me up with but somehow those matches didn't end up resulting in dates. It would seem they were making up men just to keep me on the hook. Sadly it sounds like this is a similar story if you read feedback on the web. The sales staff gives you a hard sell pitch that doesn't match reality. Don't waste your hard earned money.

I complained to the IJL management and their reponse was that their just wasn't the right chemistry and blamed it on me as opposed to thier inability to deliver on the quality and quantity of available men that they sold me in thier sales pitch. They clearly lied about the number of available men in the pool. I asked for a portion of my money back and they refused.

I signed on with IJL a couple years ago and they promised me (like everyone else) TRUE LOVE. They described their WIDE selection of attractive men and how I would find NO problem finding someone. I was an attractive 24-year-old, who worked out, had a great job, and was very personable. I went on over 10 dates and most of them didn't even fit my criteria. I called them after every date frustrated that they set me up with men that was CLEARLY out of my criteria I set when I signed on. Most were much older than me and many were not attractive like they described.

I expressed my disappointment and they kept promising better dates. I ended up using up ALL my dates with NO luck at all. It seemed like they had very few people who fit my criteria BUT tried to play it off like they did. My first date was over 10 years my senior!!! Not only that, the turnover within the 1 year I was with them was ridiculous. I constantly talked to new coordinators who had no idea what I was looking for.

After the first few dates, the calls became less and less frequent because they didn't have men for me. This is the largest scam I have ever seen. If they don't find you someone you could seriously date, they should refund part of your money. Especially if most of your dates didn't fit your criteria. The staff was fake and the price was way too high. For people who are considering using them, STOP now. Your money would come to better use on dating websites. Plus, you'll save hundreds more. DO NOT USE IJL. Worst idea I have ever had!

Loss of over $1000. Wasted time that I will NEVER get back. Emotional stress and anxiety from all the failed setups.

I am happy to see that I am not the only woman who is having the same issues with IJL. I signed up for the service in March 2007 and guaranteed 14 dates. At the time I did not realize it was going to be like 14 blind dates.

As of this posting so far I have been on 10 painful dates. These dates are never for lunch and always for dinner. I continue to insist scheduling the meeting for drinks and they continue to be scheduled for dinner. After date number 8, I could not go on another painful date. Although the men were always nice and courteous, 8 out of the 10 were shorter than me and they did not even match the description provided. It also seems that the men I am matched with don't have many friends - that is always a red flag for me. I have enough friends not looking for another.

Rather than go on painful date number 9, I insisted on having my file reviewed with one of the coordinators. Maybe there was a mistake with the notes. Once that was done I figured the dates would improve and better reflect who I was looking for. 4 dates later, little improvement.

I have 2 dates left and I am going to put my account on hold. As a busy professional I do not have time nor do I want to waste my time on another painful date.

Economic damage $1300.00.

I signed up with IJL in late July/early August of 2008. As mentioned in many other complaints on this site, i was matched with 4 different men, neither of them not only meet the criteria I had given them at the time of initial interview, they were quite the opposite. I was so disappointed that I put my membership on hold just to recover from those awful dates. After a few months I reopened in the hopes of them getting their criteria tuned up. They set me up with this guy who was surprisingly the type of person I was looking for. We saw each other several times and as got physically intimate, I learned that this guy was in another steady relationship. I was devastated and called IJL to ask for an explanation.

I was told they are only an introductory service! I asked them how do they verify there are not married men or men in committed relationships are not there to fool around? They said oh no married man would pay $18,00 to join IJL! The truth is that these people want to meet the number of dates they have promised you. They do not give a thing to whether you two are a match or not. Nor do they care if people are who they say they are. Just a waste of time, money and emotions for members. The rest is commercial.

Most likely the guy I met was either married or in a committed relationship and used IJL to get a few dates pretending to be the eligible bachelor. Obviously I got attached to the guy and now am hurt and devastated. Don't care about my money, I would not go on another date thru IJL.

I originally met with someone from It's Just Lunch in May 2008. I live in Harrisburg, PA, she drove up from Baltimore, MD to do my interview. This should have been my first clue... that they did not actually have local service. I didn't sign up at that time. I recieved a phone call during the summer from a woman in the Florida office stating that they had a bunch of guys they could set me up with as early as that weekend. i still didn't bite. I then received a phone call from Marlene in the Florida office at the end of October 2008, stating that they had a lot of guys signing up because of the holidays and I could still take advantage of the reduced rated of $1500 for 14 dates. So I did it.

Within a week I received a phone call from Louise in the Philadelphia office saying she had 2 potential dates. Went out a week or so later with the first and only guy. I was surprised to hear from him that I was only his 2nd date in 3 months... but I was still hopeful. That was a Thursday. I finally heard from Louise again the following Tuesday for the follow-up call. She seemed to be annoyed with me that the guy and I didn't hit it off. (I'm not a drinker, he distributes alcohol and talked about his extensive alcohol collection). And then, I didn't hear from her again. I would call to check in and sometimes get a call back. The funniest was the message that she left me saying that a lot of people go on hold for the holidays!

I eventually spoke to her again in the beginning of January and said that I just didn't think she could match me from 2 hours away and I wanted to pursue getting reimbursed for the other 13 dates. Surprisingly, she didn't argue and also gave me the number for Customer Care in Florida. I left a message for them. Got a return call from Marissa 2 days later, expressed my dissatisfaction with the service. As a business owner, I mentioned that I would be out of business if I treated my Customers the way they treat theirs... and that they really sell nothing and that it is really unfortunate. She said she would have the legal department contact me to see if anything could be done. That was January 7th. Haven't heard anything yet. Left her another message today.

$1500 - one date = $1393. Ironically, I had hoped to possibly own and operate an IJL franchise in the future, but seeing how they do business, would definitely not consider it. It really is a shame that they operate this way. And I'm surprised that they can sleep at night. I even said to Louise and Marissa, that it's fine if they don't have the dates available, but to please just be honest about it. I'm sure some people have success with them. But I would definitely put them in the Buyer Beware category. Do as much research as possible before you sign up. Make sure you have actual service in your immediate area. Maybe try to extend the Right of Recission to include so many dates by a certain date or your money back. It's Just Lunch, shame on you.

I just joined IJL and paid $1500 for 14 dates. They setup the first date for me. They said he is engineer. But he is music teacher. They said he is skinny and loves sports. But he has a big tummy. Not skinny. Not even normal. It is just waist of money and time. IJL never called me for follow up. It is too late to get refund or cancel due to 3 days policy. I guess I can only do complaint on BBB.

I am very dissatisfied with IJL. Any time I express my dissatisfaction with them they become very hostile, argumentative, and overly assertive with me.

They have a hard time meeting my criteria of what I want in my partner. Which in the beginning, they promised that they could meet them, which in fact, I flat out ask them if they had people in their database? that meet these criteria. Of course, they said yes. They do sell you a very good deal and promise. Now, they are not sending me matches as they promised in the beginning (at least one or two matches per month) and now are saying the reason that they are not setting me up is because of MY criteria, in the interview they told me that they had more than enough. So, they lie to you in the beginning to sell a good game and then they lie to you in between about your matches. They have set me up on matches that were not even in my criteria. They dont listen to your feedback's. I feel this company just generates you from a computer.

Even in the contract they say that if they do not meet your criteria they will refund you your money back, its so NOT true. However, I cant take them to small claims court because their Atlanta office closed down, plus they have a lot in their contract to protect them. Which still doesnt make them right to treat people this way. I have talk to them about this and how its wasting my time and money (not only the money that I gave to them, but babysitting money too) trust me, they make it look like its all your fault and do not care about customer service. I am a widow and I do have a very young child that I could be putting my money into. Its not fair that they take advantage of people like this and they should be stopped.

IJL is a scam and I fell for the sales pitch. Pamela, the director/owner was totally convincing by stating that she had at least three individuals that there would be mutual interest in immediately. The first date stated that other female members had a lot of complaints. The second date was a nice guy, however, we had nothing in common. I thought something was strange when they called within the first three days for the first date that was three weeks later. I had a date three weeks later and had to call again to get a second date in December.

Essentially, I joined 11/4/08 and have been on two dates with individuals that I was not interested in and I had called to get a refund and was told that it was beyond the three day cancellation period. I think there should be a class action lawsuit.

I am out $1,595 and I am a single mom with two kids in college. I can not afford to take a hit like this and they should not be able to scam people.

This sevice appears to be a total scam. have had 4 of the 12 dates offered for $1600.00 and all but one has been entirely inappropriate. They are all older than I am interested in and people with whom I have virtually nothing in common. The dates are oversold and the last person was older than IJL told me he was. My feedback is never listened to, never taken seriously, as each date has been worse than the last.

This has been a waste of a significant amount of money and an utter waste of my time. I hope that there are others in the Chicago area who are interested in suing this organization to recover the money we have spent with them.

I joined It's Just Lunch in Irvine, CA because they claim they have a large membership and are for busy professionals. They ask many questions during the interview to tailor-make your dating experience. I was told that I would have a minimum of 14 dates within 12 months, but would be able to have as many as I would like. I was very specific about the type of man I was looking for, including height, build, religion, and was assured that they had hundreds of men who would fit my description, and would also be looking for someone like me, as well. I paid $1900.

I was set up on my first date with a man who was shorter than me, and very slight in build. I specifically requested a minimum of 6 feet tall, since I am 5'9. He wasn't interested in me, and did not ask me anything about me, either. I have been on a total of 7 dates since August, and have been very unsatisfied with whom they consider a match for me. After each date, I called to give my feedback, per their request, so they can fine tune the matching. We are not getting closer to finding someone who fits the description I gave them. There are major personality flaws in all of the dates I have gone on. Some ask inappropriate questions regarding my divorce and previous sex life and if I still get my period, make bad jokes or racist comments, ask to split an appetizer or salad when no main course is being ordered, have a strange sense of humor and seem hurt when I don't laugh and think they are amusing or entertaining, perspired profusely, played with the silverware in a crudely and sexually suggestive manner. I have not been asked for a second date by any of my dates, nor would I accept.

If I don't call IJL, I don't get a match. I have repeatedly told them I wanted a minimum 2 dates a month. They say they are looking for a match. The trouble is, they don't really have anyone who fits the description I gave them the day I signed up. I was lied to. I do not want to go on any more dates. I would like a refund. The men I have met are men I would never have chosen for a date. Most of them are unattractive, and if they are not shy, they are strange.

I feel that I was ripped off, lied to, and cheated. I could have put the money toward a nice vacation.

Paid for a dating service 1500.00 however they were sued for overcharging. Never received a refund. Never received the services in signed contract. Local office closed up shop and took off leaving clients empty handed. Tried to call customer service numbers on their web-site, no one calls you back. The president makes a nice speak on the web-site about complaints but never responds to people who were over charged and provided horrible service.

Total loss $2500

They did not set me up with the promised 8 eight dates, and the ones they did were NOT what they had promised. One was very feminine, another was shorter than I and the third was overweight and depressed....hardly worth the money....

lost $1,000

It is nice to read the other complaints on this site and see that I am not alone and that other women have had the exact experience as I have. I wrote [a] letter to It's Just Lunch manager in Raleigh after being so fed up with my local office in Nashville as I couldn't take it anymore and even still they had the nerve to call and say they won't give me my money back but do I want to go on another date...the nerve of these people...they treat the customer like they are wrong, they don't listen at all to anything the customer says, they are rude, confrontational and don't even attempt to match you with a compatible equivalent person. We are paying for this service, so in my mind they have done everything possible to make me ant to cancel my membership and nothing to keep me as a customer. It took everything in me to write the letter in a tactful manner without cursing them out after the way I have been treated.

AFTER ALL OF THIS THEY CALLED ME WITH ANOTHER MATCH - ARE YOU KIDDING ME? $100 in damage and the most humiliating date of my life.

Oh how I wish I had read some of the comments on this website before signing up for It's just lunch. I hate the service, it is expensive and terrible. It costs $1000 to be set up on a couple of dates (5 or 6 at the most). The service is terrible, the first 3 dates I was set up on all stood me up or cancelled at the last minute (no offence can be taken at this stage, minimal infoamtion and no photos or anything have been exchanged at this point). I would never do this to someone, but of course there is no accounting for other people's manners. And this is the line it's just lunch takes, I understand they cannot be responsible for the actions of other people, but they could install some sort of penalty system, for example for every date that somebody stands somebody up with they should forefit a date of the 5 or 6 they have paid for.

Apart from that I have had other problems. I specifically told my coordinator about what religions I did/ and did not want to date and also about the education level I expected for people I would potentially meet. Time and again my wishes have been totally disregarded. They have tried to set me up with people that were the opposite of what I requested.

On top of that, they make communication difficult. They won't do anything by email. They claim to be a dating service for busy professionals and yet the only form of communication they offer is telephone, and so one ends up being interrupted during work to discuss potential dates which looks frivolous and unprofessional in a serious working environment. I would not reccommend this service to anyone, I have had much more success on craigslist of all places. I am sure there are good dating services out there but unfortunately my experience with the first one I tried - it's just lunch - has caused me to decide never to pay someone to get me a date again, I have far less trouble and much more success on my own.

$1000 out of pocket. Money down the drain, it would have been better to do anything else imagineable with this money. Even buring it would not have been more wasteful.

My experience is a lot like many posted on this site by women. I believe IJL has very few men in their service and they lie/mislead women about the number of men. I would only get about one match a month but the men I met had about 10 matches a month. I am a relatively attractive, successful business women with a upbeat personality and sassy sense of humor. One man they matched me with was a bad match and he was not even single. Another match was crazy and talked about how much he hated kids, including his own.

Some matches were okay people, but very shy, quiet, introverted types with no energy, sense of humor or personal interests. On a scale of 1 - 10 I would put their personality at a 2 or 3. I am looking for at least a 7 in the personality department. And, even after telling them on numerous occasions that I did not want to date someone that was too far away, they kept setting me up with people as much as an hour away. When I would protest about the distance they would say that they had no other matches for me.

I think they do accept whomever will pay their fee and once they get your money, they just try and make the matches to fulfill their end of the contract since they don't guarantee good matches, just matches.

I ended up asking for a refund after 5 months. The talked me out of it at first and assured me things would get better. But then the next date was another introverted guy who could not even answer a simple question I asked like What are your favorite kinds of movies? So I told them enough is enough. They don't have the level of gentleman I am looking for and they won't admit it. Now they say they will send me a refund but I am not holding my breath

They promised dates with attractive, educated and successful men; yet sent me out on several dates with unattractive, average men. When I complained to Andrea, all she did was tell me that I should look at people from the inside out instead of from the outside in. When I complained that the restaurant they sent me to was 1 block away from the projects and in a bad neighborhood, she said that she was from the projects! It was as if she wanted me to appologize for complaining and had no intention of addressing my concerns! She was rude and tried to make it seem as if I was the one in the wrong! Furthermore, when I called and tried to talk to a manager, no one returned my calls! I'm absolutely furious and want my money back!!! This place is a total rip-off!

Wasted time, money and emotional distress.

I joined IJL with hopes of meeting nice and professional men. I was told that there were many men that fit what I was looking for. I paid $1700 and I have gone out on several dates that have all been nightmares. Every guy that I am set up with is uneducated, not professional and kind of creepy. I am an attractive woman who is successful and I just want that is of the same status. Each guy has been a total looser!! They don't have anywhere near the amount of clients they claim....which is illegal! They lie about what kind of jobs people have. You cannot pass on dates that you have paid for. These people who work their will join anyoen who comes in their door. Every date that I have been on has complained about the service. Waste of money....Don't even call them because they will talk you into coming in that day. The sales people pretend like they are sooooo busy that they can only fit you in that day. That is not true!!!Match.com is much better.

i paid money to them after they told me they had 4 or 5 immediate matches and they would guarantee at least one more per month.

i received a call about one match about a week or two later. this person did not meet many of my criteria but i went anyway. i immediately called to give feedback but my coordinator did not call me back for a few weeks. she then said she would work for a second match. this did not occur for many weeks. again, the person met few, if any, of my criteria. i told them so. they stopped contacting me with matches. i did not receive any more calls from them and they refuse to call met back.

I filed a complaint on this website a few months ago and just wanted to share with everyone that I was able to receive a full refund. My local franchise closed and was taken over by corporate soon after I joined. The 3 dates that did have were like many that I read here. Corporate in Florida was equally unhelpful. How can you match people in Rochester, NY from Florida?

Anyway I did three things: 1. Hounded the Florida customer service people. At first they said no refund but eventually, out of the blue actually, they advised that a check was being mailed. They refunded the full $1,000 that I paid. 2. Filed a complaint with my local Better Business Bureau. The local BBB actually reached out to the Los Angeles BBB (headquarters). IJL confirmed to the BBB I received the refund. 3. Filed a lawsuit in small claims court. This did not work for me because I did not have a valid local address for IJL (the franchise closed and the owner was AWOL) however anyone that has an IJL office in their town can easily file in small claims court.

I found all of the forms I needed online (I called the court and they directed me) so I did not have to go to the courthouse to file. I was going to chalk up my experience with IJL as a lesson-learned but I'm glad I got the refund. $1,000 (or more as I'm reading these complaints) is a lot of money. I hope others perservere and are able to get their money back!

I interviewed with IJL and was told by Alex that she has 5 or 6 people that she could think of that fit the criteria I was looking for. It was this comment that made me decide to pay $2200 for a 1 year service. I received a call for the first date that matched most of my criteria except for the religion part but I figured I would try it. 2 days before the date the other person had to cancel. Since then I have received no dates. The representative doing the match making says she has no matches for me. I have asked for a refund and they do not return my calls. I have been calling for the last 3 or 4 weeks.

I could have used the $2200 to go out and meet people on my own. I wish I didn't believe the hype.

I signed their contract in March 2008 for 12 months or 14 dates with professional business men. The fee was $1,700.00. To date (10/08), I have had three dates, none of the men where professional business men. I don't consider a 20 hour a week Home Depot worker a business man. I have repeatly called since August 2008 and have not received a return call.

I will agree to a prorating of those three dates, and accept a refund of $1336.00. This company has prayed on lonely single individuals.

I asked for an outgoing, agressive, well groomed, etc. match. Today, I had a match with what I would describe as the Pillsbury Dough Boy working as a librarian. He was a total dork, very shy, liked to hike if it was not too strenuous. I wanted to leave before I sat down. Total waste of my time and money not to say anything about my emotions.

I joined the It's Just Lunch Atlanta in September 2007. After living several years in Atlanta I had no problems meeting men, but not quality men. I was told that It's Just Lunch had many many men for me to choose from and my criteria would not be a problem.

After not hearing from anyone after a week I called the office but was often sent to voice mail and my calls went unanswered. After making at least over 20 calls on my end, I finally spoke with Angel and he told me that I would be given a refund because they were unable to find matches for me. A week went by, and I still hadn't been refunded. I called the office and spoke with someone else because Angel was unavailable and the other young man told me that I would not be receiving a refund until after a year.

After several months I received a phone call from a young lady who told me that she was ready to set me up on a date. I called her back and then I never heard from her again. When my year was approaching I called the corporate office and was told that there was nothing that they could do because I had waited too long to call...lol! Are these people for real?

I lit into them like there was no tomorrow and told them that I would sue them. I was told that I could either go on the dates or give the membership to a family or friend. As if I would subject them to the same humiliation that I have suffered for the last year. They gave me the address and I will be taking this to small claims court. I WAS NEVER SET UP ON ANY DATES, and was told by the corporate office that my account was placed on hold, this being done without my knowledge, and I am out of $1800 in the process.

This service is a complete waste of money, and from the other complaints listed a waste of time too.

At the end of December 2007 I joined and paid IJL $1800.00 for a prmotional 18 month membership. At the time I was very honest about why I was joining IJL. I had wanted to be very careful about dating because of a previous relationship where the guy had been a stalker and I knew he would attempst to sabotage any new relationship and even attempt to set me up on bogus dates. The directors assured me there would be a careful matching system in place to prevent any interference.

I was immediately set up on 3 dates. Two of the 3 told me straight out during the date very personal information which only the guy from the previous relationship would know. It was alarming to know this stalker was able to manipulate IJL's system and staff so quickly. I notified IJL about my concerns and I sensed a disbelief and annoyance at my comments.

I put my membership on hold for eight months. I had asked about a refund and could tell there would be nothing doing. Within the last few weeks I inquired into transferring the membership to a city close by, specifically Dallas where my sister lives. I was told I had to live in the city of the membership Not wanting to waste the $1800.00 I have reactivated the membership in the originall city but have had little activity.

Being Human Resources I knw how to screen potential candidates for employment and it is very apparent there is little no screening that takes place in this organization. For what this company charges, Match.com does a better job of screening their members. This could one day cause a very dangerous situation for a member with the little concern that is put into their selection process. For this price one would expect some verification and intelligent discernment.

Well I like the other members will be out around $1800.00. That is a huge sum of money!

Per contract, I am guaranteed AT LEAST one date per month. Given this case and per contract, "Client will have the option to cancel this agreement and to receive a refund equal to the pro rata amount that Client paid for number of referrals not provided to client". Number of referrals = ZERO. 6 were guaranteed for $1000.00 therefore the refund amount should be $1000.00. I would like to exercise this option since IJL is clearly in violation of contract agreement.

Additional complaints of IJL: Lack of professionalism: Ineffective communication through several different girls with different understandings of when or if I was even a member of IJL. Each contacting me at different phone numbers when I clearly advised that my mobile number was my contact number. This was communicated uncountable times. Not only is this frustrating and annoying, this prevents effective communications since I do not pick up messages from different numbers throughout the day. Also, having to repeat things to different girls about my status with IJL and my profile requirements was counterproductive. This operation would be described as "the right hand doesn't know what the left hand's doing."

Lack of knowledge on client requirements: An African American match was presented when I clearly advised I wanted Caucasian only. A divorced man with 3 children match was presented. I do not want a mate with children. Lack of credibility: When asked the question of IJL, how many people do they have in their database and how many of those people match my profile, the answer was "I don't know." Lack of honesty. JJ keeps pushing that the reason for this is because "JOEL" cancelled. That was the first AND ONLY match and date set up. THAT IS A FACT and THE TRUTH. JJ is manipulative and a flat out LIAR.

I truly have (4), maybe even (5) girlfriends living in NYC, Hoboken and Weehawken who were considering this service. Based on my experience, I would not recommend IJL to anyone. However, I would try to remain objective, projecting perhaps maybe because I live far out in NJ from the city, that I wasn't a match for other men, which was communicated by IJL as not the case. Bottom line is no dates were made in 6 weeks. $1000 LOSS

On my intitial interview, I was told by Dana that my particular age range had lots of potential matches. I told her that I was attracted to men of ethnicity, especially of Latino descent, but was open minded to dating just about any race. She told me she could already think of several men who would be compatible with me.I pressed her a bit to give me an actual name of someone, and she told me about a Latino guy named Paul, who everyone loved. I asked why he had not found a girlfriend yet if he was so popular and she said most of their members continue to date others throughout their membership.

Because of her assurance that they would have no trouble finding matches for me, I agreed to pay the $1800 annual fee and signed up for the service. That was in early July.

Since then, I have gone out on 4 dates, all of them disasters, with men who I have not been the least bit attracted to. 2 of them even told me that they go out on so many dates, they are convinced that there are 2-3 times more women than men in the service, and that they are being set up with women they would never date otherwise because the company needs to fulfill these other womens' contracts. I brought this up to one of the directors and expressed my dissatisfation with the quality and quantity of the dates i was receiving. She again assured me that there were plenty of matches for me, more than 20, and when I asked her why I haven't gone out with Paul yet, she said she knew who I was talking about and would look into it.

Every date they have sent me on has been with a white man of no ethnicity, unattractive, socially inept, and uninteresting. I am convinced that I am merely going out with whoever they have available, because if there truly were plenty of men, I would be going on more than 1 date per month, and it would be with men I am really compatible with. I am VERY dissatisfied with the results thus far, and if I thought I would get a partial refund, would scrap my membership immediately. So far, each date has cost me $150 plus the cost of dinner and drinks. This is a complete rip-off and scam operation.

I paid $1800 for a 1 year membership with a guarantee of at least 12 dates. It looks like I am not going to be going on any more than that at the rate they are setting me up, so I have currently thrown away $600 on completely worthless matches, plus the cost of my dinner and drinks, not to mention my valuable time.

I experienced many of the negative situations that people in the article mentioned. I was given descriptions of dates that were exaggerated or not true.

IJL said they had several men that fit my specifications but that was untrue and just a lie. I was lied to by Audra the director of IJL. I was so glad at the end of my year to be rid of IJL. I'm 5ft and was matched with a man who was almost 7ft tall.

I joined IJL about 4 years ago. I was recently divorced, 39 years old, didn't really want to do the on-line thing, so I decided maybe this was a classier or more effective way to ease back into dating since I was hitting my 40's. I went to their office, everyone was friendly, I was told they would fix me up with single professional men in my age bracket, and after paying $1500.00, I was off and running.

They sent me out on 2 and 3 dates per week, but they were all incompatible. I have a grown son already, was adamant about not having anymore children in life, and they set me up with men ready to settle down wanting children. The men were angry, I was angry, plus it was a complete waste of drycleaning money, the cost of cab fare in Seattle to go meet for drinks or lunch, the list goes on an on.

I was also specific in that I didn't want any right wing christian coalition types, then I was sent on a date with a youth pastor looking to settle down and have kids. In the end, they just send you out on dates for the sake of sending you out on dates, and they dont care if you are compatible or not.

There is no matching, it's more like a call service, you pay them money, they call you up and send you on a blind date. It was a nightmare and a total rip off. Did I mention that aside from not being a match character wise, looks wise it was also a disaster? Fat, bald, overweight, or short men who lied about their height was what I got - and I asked for professional men in their late 40's with salt and pepper gray hair who are about 5'9 and above. I never once got what I asked for.

In the end, I put my membership on hold, made up some lie to get them off my back so they would quit calling me and I just wrote off the 1500 - they were so shady I didn't even bother trying to get my money. I was too exhausted dealing with them about dates, god knows what it would have taken to get my money back.

I signed up for match.com because I was pretty sure I could do a better job of finding a mate for myself - and low and behold! I put in the computer what I was looking for, went on about 20 - 30 dates, found Mr. Right in about 6-8 months, got married 2 years later. Here I am happily married. Nobody knows me better than me, and nobody knows better what I am looking for then I do. I should have skipped IJL and just paid $39.00 a month with Match.com and saved myself about $1300.00. Not to mention, I went on dates with people who closely resembled my ideal criteria. Save yourself the money ladies, just join Match.com - you can do a better job yourself!

I believe I signed up and paid $1300 in 2006. Of the dates I have been on only one came close to the type of man I am looking to meet unfortunately I was not his type because I was too old. He was was 55, I, 50 - he wanted the 30's-40's something.

This has been a total waste of money and when I inquired to the company of how they were describing me they were totally off. I further confirmed this when I would go on the occasional date. This is a scam. Apparently there are many more women than men and my experience is that they will just set you up to get you out and get you out of their system. It is a very expensive joke.

Economically, it dipped into my pocket to the tune of $1300 + the dates because the men they have set me up with are not gentlemen. There was no physical damage.

Last year I signed up with It's Just Lunch. It's been 15 months and I've had 5 dates that were not to my specifications. They smoked, had kids, recently divorced, didn't like to sail. I went over the details each time they called. They lie. Some of the dates were as disappointed as I was. NO matches.

I asked for my money back and they refused. The office was full of young employees and that should have been my first clue. Each time I had a different person and because of the unorganized paper work, my requirements were lost in a shuffle. They just don't care and set up dates with anyone walking in the door.

IM 58 years old. A year older than when I signed up. Time is running out. I also lost $1500.00.

I called an employee of Its Just Lunch at her work and asked her about the dating service. She lived in my nerighborhood and asked if I would meet her over drinks to discuss me signing up. She described the dating service and the specific type of guy she planned to set me up with. She gave me detailed descriptions of several specific men she had in mind.

I agreed to sign up and she came by my place of employment a couple of weeks later with a contract from Its Just Lunch which we both signed. I gave her a check. She asked me to make it out to her personally because it was going into her commission. Three weeks later I was contacted by someone else from her office with a potential dates. The first one was a man who had moved to New York from the UK 4 months prior and his cell number had not been changed and was still an international number.

Two separate employees told me they were having a very difficult time getting in touch with him. I could not understand how they thought this person was suitable and available for dating. And above all where were all the men who were presented to me as specific matches
right before I signed up? They tried to set me up with three other men after that and none of them were anything like the men they described at sign up. I soon realized that these men never existed and were just to entice me to pay. I began calling my rep 2-3x a week and never got a call back.

When I spoke with the supervisor about my dissatisfaction she told me I would get my money back. I faxed her the canceled check I had written and now she and the owner claim the employee I was dealing with pocketed the money and that Its Just Lunch was not responsible for my money. The owner admitted that he did not do a background/reference check on this employee yet claims to bare no responsibility for her. He continues to email me a release form and keeps asking me to fax it over to him yet will not give me my money back as promised. This company and the owner Robert was negligent and fraudulent on so many levels I can not believe they have not been shut down yet.

I wasted A LOT of time and of course $500

I went out on the first date (and only one as of today) today. They called me the day after my interview claiming they had someone perfect for me. I even asked the matchmaker, if that's what you want to call her, Danielle, if he was cute. She said, yes. There's no way she really thought that. He was COMPLETELY unattractive, didn't have a Bachelor's degree, and was NOT an engineer as they stated: he fixed copy machines! I mean, come on! Seriously?! Danielle also said he was 33, but his hairline was receding and he looked like he was around 45. It was the worst date of my life! I couldn't wait to leave! This is ridiculous! Their contract shouldn't hold up since they lie!

I paid $195 upfront and they said starting Sept. 1 they will take out $100 a month for 6 months. So far, I've lost $195, but I'm going to make certain that I don't lose anymore and can at least get some of that money back. I have definitely learned my lesson and will warn my friends (I actually had one friend who said she was considering joining. I've told her not to).

Warning sign: when I called, Rush over now! was her sales pitch. They act nice but they are just selling & if you complain than YOU are the issue not their service. The special sales manager called me and had this special lawyer, 6', etc. etc. - guess what? He had to complain because they were sending MY SPECIAL guy out 5 times a week.... and me, once a month they sent me someone. He was very surprised. They are not honest - just be warned! It's a waste of money - go on vacation instead.

It's costs $200/date - and only one (the one mentioned above) shared the lunch check. They were absolutely humiliating matches and if I didn't want to see one of their matches they pushed you into it - they do damage - it's a terrible experience.

I am another busy professional that was mislead and taken by this business and my complaints will echo ones previously posted by other individuals...wish I had found this website prior to writing that big check! Its Just Lunch Denver made all sorts of promises about those great potential dates. My 'interviewer' (who mysteriously left the company shortly after the first couple of matches) enthusiastically told me at the conclusion of the interview that she knew of two great matches right off the top of her head and couldn't wait to introduce me to them.

Thus began a horrific experience of meeting 5 great matches who - besides providing material for my own stand-up comedy routine - were not even close to what I had specified in my inital interview and subsequent post date trauma feedback. With the last date appearing old enough to be my father (of course this was counter to the description that IJL had provided to me) I threw in the dating towel and asked to speak to the franchise owner.

Despite my reapeated requests, I never received a return phone call - the owner always had some lame excuse not to call me back. After a MONTH of this nonsense a new owner called me and said she could do nothing about my request for a refund since I had signed up with the original franchise owner. She also cited the 'no refund policy' in response to my complaint about IJL's business practices and failure to fulfill their promises and contractual responsibilites. I was scamed...hope that this compaint will somehow protect other unsuspecting professionals from a similar experience.

I joined IJL in February 2008. The interview was rather superficial. All matches were shallow. We had nothing in common. It was clear no thought or effort was put into matching people. Some of the men told me they had not paid any money for over a year and were still getting sent out on dates because IJL had so few men. One man said he had 3 dates in one week because IJL needed to match all the women they had. Another man said he was bullied into going out with me, even after telling IJL he was extremely busy and did not have time. My 3 month contract period ended and I figured that was it.

A month later I noticed a $79 dollar charge on my credit card from IJL. I called them and asked why. I was told that the contract I signed had an automatic renewal clause. I told them this was not disclosed to me when I signed up. I spoke with Tracy in accounting and told her that since the charge was just made yesterday, can I please have the refund. She said no, I signed the contract and no refund will be provided. She told me to submit in writing that I wanted to end my contract. I immediately faxed her my termination letter and assumed that would be the last I heard from IJL.

A month later I noticed another $79 charge, this time to a church in Florida. I contacted my bank and they agreed it was an unauthorized charge, I was reimbursed the money and closed that account. I had to go through all the trouble of notifying other vendors and waiting for a new card to arrive. Another month goes by and IJL calls to say that my card is showing up as declined when they tried to charge it again. I reminded Tracy that I terminated my contract. Tracy told me that the termination agreement would not become valid for 45 days, which meant they had to charge me another $79 plus another $39.50 for the prorated month.

I told her that my card had been closed due to a fradulant charge from a church in Florida. She said yes, we know the company we hired to charge our clients transposed the numbers of our accounts with another clients (the church in Florida). I asked why wasn't I notifed. She said, we thought the company that mischarged my account would notify you. I told her it was IJL's responsibilty, because I my contract with IJL. I am researching what responsibility falls on IJL to disclose the misuse of my personal identifiable information. I have told all my friends don't waste your money on IJL!

Fradulant charge on my credit card. I had to close the account, contact other vendors, change those accounts to the new card.

I joined IJL after 17 years of not dating. I'm a single parent and didn't want a running stream of men coming into my daughter's life. A friend of mine recommended IJL to me because I was interested in getting that part of my life going again. I didn't realize how lonely I was until I walked into the IJL office in Dallas and paid them $1500.00 to pair me up with the type of men that I requested. Immediately after I walked out, I realized that no background or marital status check had been requested of me. I called them and was given a very lame excuse for such checks being ommitted. It's been a train wreck ever since.

None of the men they set me up with were suitable. The dates I've been on were the worst I've ever experienced. The men had no sense of humor, no manners, and some, were incredibly stupid. Intelligence and a sense of humor were my main reguirements. The main problem is that some of the staff if any, were not college-educated let alone experts in matchmaking. Plus they were all in their twenties, without training, and didn't have a clue about the needs of over 40 adults. Using only a piece of paper and feedback just doesn't cut it. The staff, as noted by others, were aggressive and rude when they weren't gushing over you. Disgusting. One of the girls chewed me out over a last minute cancellation. My father had just died and that wasn't a good of enough reason for her. I finally realized the trick to dealing with the staff was to treat them like they were two year olds. It worked.

As of now, I've told them to suspend my membership as I've starting dating my ex-husband. This is a total lie but I knew that this wasn't an excuse that they would likely argue about. They did ask that I contact them if things didn't work out. The only Clients should be treated with respect rather than like cattle. If there isn't an agency regulating a standards for all companies providing matchmaking services there should be one. Things won't change without it. As far as I'm considered, the only good that came out of this experience is that I know I would rather be home enjoying my own company than be out on a bad date set up by a company out to make a buck.

I kick myself every time I fill my car with gas, check my portfolio, and worry about paying my daughter's college tuition in another year. I had surgery over the holidays and those bills are 5 thick. So yes, it has hurt me financially because I didn't receive the services that I signed a contract for. $1500 is a significant amount of money to our family.

I am a 30 year old single women living in New York. So when I met with It's Just Lunch and they told me that I would have no problem finding a man I was more then happy to give them a $1000. Biggest mistake of my life. I went out with 4 men and all of them were awful. The complete oppisite of what I am looking for in a man and what I told them.

They never return any of my phone calls and they are very rude and unprofesional. I asked for my money back and they said NO. I signed the contract that stated no refunds. I paid for a service and I did not recieve it!

I am out $1000. Plus the trips into the city and drinks. Never mind the stress and heartache they have caused me.

Widowed about 10 months, I was missing male conversation. A friend recommended IJL. I called, had an interview, and was all but forced to sign my name to a check for $1500, all the while flattering me and saying they had tons of potential dates for me. I left with doubts, but the next morning IJL called with two dates for me, both a month away. The very day of the first lunch, I was called to say the man had to cancel because he was going out of town. No reschedule was offered.

By this time I had reviewed the comments on the IJL website, and decided this was a total scam. I called and requested that my money be refunded. I was told they do not give refunds. A week before the next arranged lunch (which had now been moved to drinks at 4:30) was now rescheduled time-wise two times.I cancelled this date, although I have my doubts it would have ever occurred. In the meantime, no other dates had been arranged for me. I then prepared a formal letter stating my case and requesting a refund. I was again called and said they do not give refunds. I believe this is a rip-off, big time.

Well, the consequences are IJL has had my $1500 since May 8---no dates, no scheduled dates, no refund.

This is in response to Tammy from Rochester: Tammy, I had the same problem when the Corporate office took over Boise, Idaho. After a LOT of research, I found out that the corporate office took over many location. Something like thirty of them. I ended up suing the corporate office in my own city small claims court. It is Its Jus tLunch International. We never went to court. they settled right away. it seems they have a long history of this. you can sue them since they are still doing business in your area. there is a class action lawsuit that has been filed in Manhattan for all clients that are unhappy. i have contacted them too.

I got back my refund. but they are still unfair. i am going to join the class action lawsuit.

What was supposed to be a casual one hour meeting over a drink, turned into a three and a half hour, Where did the time go? evening. Although we had a very nice time and the attraction was mutual, I wasn't completely convinced that Randy was the man for me! I had met many men through other services who seemed nice enough but ended up being far from whom I would like to spend my life with. We talked on the phone a couple of times and emailed that week following our first meeting and made plans to have a date the following weekend.

After spending both Saturday and Sunday evenings together, I think we both knew that we had met the person with whom we would spend our lives with. We went to dinner to listen to a local band on Saturday night and then on Sunday I invited Randy to accompany me to a neighborhood Christmas party. All of my friends and neighbors commented on how we seemed to compliment one and other and fit together perfectly. We have been together every single day since then with the exception of two when Randy went to North Carolina to visit his Mom for the holidays immediately after we met.

He told me, 13 days into our relationship that even though it seemed crazy, that he loved me, and I felt exactly the same way. What an amazing ride it's been!!
We had come from different backgrounds, with Randy being divorced after 24 years of marriage and me being widowed after 18 years with my husband but it is amazing how we both feel like we were made for one another.

We became engaged, New Years Day and will be married on May 30th in Kennesaw at the Hilton Garden Inn. We have a wedding website and the address is caranrandy08@brides.com Feel free to take a look and see some of our photos.

We would both like to thank It's Just Lunch for introducing us. This is truly a match made in heaven!!

I want to complaint about this location only. I was a previous member of the It's Just Lunch in Buffalo and it was a wonderful experience. I worked directly with the owner and the matches were fun guys with very interesting backgrounds. I then moved to Tampa and immediately joined the Tampa location. I have never been treated so badly in my life. Matches were horrible, no one cared about what I was looking for and the men were old and obviously not after a permanent relationship. My complaints went unanswered. When I asked to speak to the owner numerous times and denied, I finally found out that the corporate office out of Palm Springs California was the owner! How that could be that they treat their clients like dirt is beyond me. I asked for a refund of my remaining dates (after I went out on 5) and I was laughed at and told no way. If you are having problems, push to speak to the owners. I have called lots of locations across the country only to find that the corporate office owns many of these locations. Maybe the corporate office should turn their offices over to franchisees that really care about their clients. I only wish I was back in Buffalo using Joanne and the great crew that is up there! Cudos to that group and all the IJL staff members that care. Those people obviously do not work in Florida.

I paid $1,000 in Buffalo for a year membership and was COMPLETELY SATISFIED. I paid $1,800 in Tampa and had five horrible dates and nothing more. Guess service is different from office to office.

I am requesting a refund of $599.00. I do not mind paying $50.00 per date for the four men that did meet my criteria, but beyond that I feel is a breach of contract for services promised, but not fulfilled.

A client of mine told me about this company and I thought I would give it a try. It's sounded like a great way to meet people, even if I didn't meet the one. I had a great interview, my consultant was great. She was sweet and made me very excited about my new adventure. She guaranteed me numerous dates and said off the top off her head she could think of 8 people. I signed up in August and have been on only 4 dates! They have you fill out a form listing your likes and dislikes but after I filled it out she said-so, if I had someone who was a year older than you listed would that be okay? so you would NEVER date this type of race? what if I had someone who I thought was great for you? After a few minutes of that my list now included that I liked hiking, playing sports and would date practically anyone!! I only hear from my consultant when I call her, some restaurant reservations are never made, and the men I meet while nice are so not my type. This was the worst decision I have ever made and I just called to put my contract on hold and wasn't even asked why. They really could care less about you after they take your money.

I am a 32 year old female professor who used IJL service after I moved to San Francisco last Oct. I happily paid $1600 hoping to meet some quality people. I figure if nothing else, I can make some new friends. Little did I know that I was seriously abused by this service. I felt that I was used as a bait to satisfy its undesirable male clients. They keep fixing me up with older man with children after I repeatedly told them not to--and forced me to go on date after I repeatedly said NO. I have used IJL in another city before, and when I said No, people treated it as a NO. But not here in San Francisco office. In one case, they didn't even inform me the whereabouts on my date and later took me to account for one date when I didn't show up as I didn't even know I had a date! After I explained that I have never received this information, the coordinator continued on sending me a nasty letter while it was probably her mistake for never confirming with me in the first place.

I lost a lot sleep and often wake up in the middle of night feeling angry and berated (which is unusual as I never lost a night of sleep even during my PhD qualification.) I am an Asian and English is not my native language. I feel that they are taking advantage of me on this aspect and had no respect of my wishes- though I am a paying client. Even as a free resource for another dating service, when I say no, people know not to set me up with a man I don't desire to meet. I have since become very depressed and currently am seeking help from psychologists which is a first for me. I have always been respected, and this experience has really damaged me.

They take your money, with smiles and commitments of the work they will do to match you. They'll tell you they will confirm with the matches and make the reservations. Well, it's all a lie, and then they don't return calls. I gave IJL my $1800 in January. Since then I have been set up with three matches. Two were a no show. As I sit being stood up, I can only think to myself: I really don't need to pay for this service. The one date who did show up--when we got to the restaurant they had no idea who we were. There was no reservation. After the second time of being stood up, I called and left a message for my coordinator. Guess what? She still hasn't returned my call and neither has her boss who I also left a message for. What ever you do, do NOT give them your money. This is a scam!

The $1800 loss only begins to describe the frustration I have experienced. I joined IJL based on the hope they gave. I am a busy professional and thought this could work. They are a complete scam--taking money and destroying hope.

IJL has been the worst experience of my whole dating life! I joined over a year ago after ending a relationship. They sent me on several dates with men who were absolutely NOT EVEN CLOSE to what I'd explained in my interview. I'm 54 (was 52 when I signed up), and they told me there were a lot of men in their late 40's and 50's that would be perfect for me. I'm not sure whether they actually look at the profiles, or just blindfold themselves and throw darts at a name board, but not one single man was what I was looking for. I started dating someone after a few months on the service (not someone I met through IJL) and went on hold for over a year. They did let me continue, but went on sending me information on every ancient, old man they had, even when I insisted there was no way I was interested in men in their 60's. I've had men stand me up, one after I drove 40 miles to meet him in downtown San Diego, and others act like idiots on the dates. One man was so rude to the waiter where we had dinner, I left the table and apologized to the staff in the hallway. Last one I went on was sort of normal, until he drank several beers and told me some of his interests which were totally repugnant to me--and he doesn't cut his hair!

Now they called me the other day, talking up some guy, but in the end when I asked what the down side was-- she said he's not exactly in my age profile. I got out of her that he's 68!! No one under 5'11 from me meant they lined up some as short as 5'3; the joke goes on and on. They won't refund, transfer or do anything with my membership, and I'm sure they are ripping people off day in and day out with empty promises everywhere they have an office.

It cost me $1,300 to sign up for IJL, money I had to scrape up and save. I'm not a rich person, and that $1,300 would have been much better utilized paying bills and buying food than wasting it on IJL's empty promises and lies!

This has been the very WORST $1300 I have ever spent! First, the woman who interviewed me in the beginning cared more about getting business than finding a good match for me. If she cared about me she would NOT have convinced me to raise the age limit from what I originally discussed. I told her the whole reason I contacted IJL was because the unmarried men my age were either intent on finding a younger woman (it's okay for men to date women 5-10 years younger, but NOT the reverse!) or they were so aged beyond their years they had lost their sense of life.

Since Jan 07 I have had 4 dates and 3 of the 4 were NOT even close to a suitable match. We are supposed to provide feedback after each date, but it's like they don't even listen, let alone take the feedback into consideration. Unfortunately what I first put down on my parameters is what they are legally bound to use so why the heck are we providing feedback after the date? That means they can continue to match me with men who are unsuitable even though I tell them what worked and what didn't work after each date. Then it's incredibly frustrating to try and speak with one of the handlers because they are constantly interrupting and trying to convince me to go with what they feel I need, not what I'm telling them. I've reached the point where I am so angry about this whole situation I can hardly hold a civil conversation with any of them. The bottom line is that the money paid is NOT worth the long wait, the frustrating conversations with the handlers, and the quality of men available.

In DC the ratio of men to women is probably 1:4 or 1:5, so the men are overwhelmed with dates. But no one bothers to tell the women that information so we understand the long, long delays between dates! Regardless of this whole pitiful experience, I will work this contract to the bitter end if it's the last thing I do! Make them come through with what you paid them for! In the meantime, if you ever hear of someone who's considering signing a contract with IJL, refer them to this website so they can read the truth about that business!

I joined It's Just Lunch and had an ok experience. When my membership was over, a young man named Eric called me telling me they needed more women and that according to my file I had a great time. I told Eric my experience was not the best, but I did meet nice people--but my matches were all off. I am a nice person, and I wasn't going to be rude to my dates. He said, "Look, I will give you a deal: 3 months for $500". This really upset me because I paid $1500, and had I known that there was a smaller package I would have done that. I then realized I was just fulfilling somebody's quota. Lauren, my previous director, didn't care about me--they just needed me and my money. I was furious that they kept calling me. I told Eric I wanted to speak to the manager, so he transfered me to a young man named Angel. I believe that there is no way he was the manager. He seemed uneducated and not very professional. He kept telling me what a deal he was giving me, and that they don't do that for anybody! I told this man to please take my file and throw it away, and that I wasn't interested. He said he would do so and that he will not call again.

Then a month ago a young lady named Diane called me asking me again if I would like to renew my membership but now for 1500! I was so upset, and I asked her why she had my file when I had asked her manager Angel to throw it away. She said she was really sorry and that she wasn't aware of this. She said that there was no documentation that said Do Not Call. I asked her to please put me on that list. She said she would write on my file to not call me again. She said she was sorry and that she would transfer me to Angel her Manager. I said no. I told her to please just do this. She said she would and we hung up. A week ago I had a voice mail from a young lady asking me if I wanted to join; I could no believe this. So I called Diane to ask why she didn't get me off the call list, and she is no longer with the company--just like Lauren and Eric! Angel is still there, was told that he can help me, and the young lady asked if I wanted to be transfered. I hung up.

People, be very careful before you join this service. In less then a year they lost 3 employees that I know of. They have poor customer service, and I am sure they treat their employees poorly too. They are not interested in helping you; they just want you to not be picky and date the others so they can fulfill other people's dates. I was an ideal date. They used me and sent me out on pity dates. This company is a joke. Save your money and try something else or get a life coach!

This has been an embarrassing, humiliating experience - a total scam. I signed up and was told I would be matched with professional, single men who had common interests and education, etc. I still have 6 dreadful dates left and haven't heard from IJL in 2 months. The dates have been ridiculous and pathetic - not a thing in common. They have not in any way met the contractual agreement, but have stolen my money and NOT delivered in any way on their promises.

I paid them $1500 and have completely been scammed. They have no idea of who they are matching other than males to females, and they basically steal your hard earned money and exploit people's hearts and vulnerabilities.

I initially called for information on It's Just Lunch at the Fort Worth office. The company was very insistent that I just come in and meet with them. Over the phone I asked if I would have to sign anything and they told me no. When I got there I was ushered into a room for the interview process. I talked with the Fort Worth manager Taylor Bowhay as she interviewed me. I told her I was looking for someone with at least a 4 year degree, 6'1 and above, no kids, never married, professional. Taylor begin to write on the back of my interview paper names of men she believed to be a great group of guys that she could fix me up with. She told me about Ben and how great of a guy he was. I voiced my concerns of the company not being able to find enough men that would fit my preferences. She said the company is very large and they have enough clients and they will not have a problem matching me. I signed the contract and because I did not have my check book at the time they sent a courier to pick the check up from my home.

Tuesday, January 16th, Taylor called to tell me more about Ben whom she had talked about during the interview. She also told me of another man that was not my match at all. He was an administrative assistant, he was 5'10 and she told me he was a very tall 5'10. The following day I called the office to let them know I would not be able to pay for the service. No one from the company called me back. On the 18th, 19th and 20th Kimberly called me to give more information on the company. During this time I questioned why Kimberly was calling me. I called again to let someone know again that I was not going to be able to pay for the service as my bank has informed me about insufficient funds and I will not be able to go further into debt to find a date.

I have not gone on a date. The last conversation with the company I told her about the interview process and that I called to let someone know that I was not able to use It's Just lunch because of financial reasons. In my file she said there was no information showing I called January 17th to speak with someone about this matter. Kimberly yelled at me and told me Taylor did not sign your contract or your check and you need to take responsibility for your actions. This has proven the company is not concerned with this matter. They are in the business of making money. I asked if they make a habit of sending clients with bad credit on dates. Kimberly told me the company does not conduct background checks for safety or credit. I have not used the service. The company insists that they have sent the check to their headquarters and they have cashed the check already. A check was picked up by the courier on January 15, however, the check cannot be cashed due to insufficient funds. Kimberly has told me because of this my file has been forwarded to their lawyers.

Currently I have not given the company any money. The company has a check for $1700. but due to insufficient funds they have not received any money. However, the company is threatening to send me to their lawyers for services that I have not used.

(Oct 2006) Got tired of match.com and eharmony and liked the commercial from the radio about meeting quality men. Went in, they asked what I was looking for and stated that they had exactly what I wanted--and stated that I had to sign a contract which entitled me to 14 dates within a year. The fee would be $1200 since it was on special. Went out with 6 men and must admit 4 were good men; we just did not connect. But the last one was in May of last year (2007) and virtually no contact from Its Just Lunch. I have called numerous times but no one returns calls.

At this point, I just want most of my money back and probably will consider small claims court. It's hard enough to try and meet men, but to be taken advantage of is inexcusable.

They charged 1000.00 up front. You have no chance for a refund if not satisfied.

The service promised me 14 dates when I signed up and so far I had one that was the cheapest date I have ever met. When I called the service no one returned my phone calls. The charges for this professional service was $1,400. The service is awful! Then I was told that my profile and lifestyle of person I wanted was too difficult to find and asked for a refund since I was not told that during my contract interview. After several phone calls trying to get a refund I was told that they NOW have one person that fits my profile, so it's my fault that I am not willing to meet the person and no refund. I wish I had read these reviews earlier and not even waste my time with this service. If I can stop someone else from making this mistake, I will.

Wasted money and time. Bad service. Depressed about loss of money and waste of money.

Inability to deliver on what they promised. During interview process they asked me a lot of detailed questions. They told me that they were very excited as they felt they had a lot of great matches for me that met criteria, then once I paid them the money they set me up with men that have not met my criteria at all. They sent me on dates with men that did not participate in activities they said they did. They ask me to be flexible, but from the beginning they told me they had men that met my specific criteria. I feel they were dishonest. When I asked them specifically why they set me up with certain individuals, they simply said they had their own criteria, but they could not tell me what it was. They only said that a skilled director makes the match. I told them, for example, that I did not see myself having children; they sent me on a date with a man who wants to have kids, and this was a deal breaker for him. When I told them about this, they told me they didn't know that. Didn't they ask him the same questions they asked me?

I was told another time that dates are determined by a calendar (every three or four weeks). This implies the dates are random dates and they are not really matching...just trying to keep people like me with hope that the next date will be better. I had many distressing dates. Another example: I am an executive with a company, I work weekdays, 9-5. It is also important that I date someone who is into fitness. One date they sent me on was with a manager of a mall store; he works nights, weekends and holidays and is not interested in fitness. I was very upset and called them; they told me that they based the match on other things...but I asked them what, and they could not answer. I offered to come in for a second interview to meet with a director this time (hoping we could turn things around), but they were disinterested. They have no personal interest in clients and knowing them. The director called me after two complaints and my insistence of hearing from her. A week later she called and told me she did not need me to come in, that is was not necessary. I was extremely disappointed. I called today to find out when my next date is, and they told me I am on the calendar that they are very busy and that they try to send you on a date every 3-4 weeks. This means that they are not interested in finding and matching dates (despite 5-6 unsuccessful ones so far), they are only interested in collecting money and doing the bare minimum.

I wish I could get all my money back. All throughout this experience I have tried to be nice and friendly as I've wanted them to match me, but the bottom line is that I am extremely disappointed and do not see the value of this program. I need to check if I can get a refund, but I fear the amount they may refund if I push would be minimal and at the end of the day I just want what they promised me...dates with men that meet my criteria.

I paid $1195.00 for this program.

The first date they set me up on drugged me and I wound up spending the night in the hospital and filing police reports the next day.

Joined It's Just Lunch in Atlanta after I was contacted by them (had previously inquired about joining). Person who called stated they had a shortage of female members in my age group in the Atlanta area. I completely fell for it and paid $1300, which I was told was a discounted rate since they needed me so much. Carla the sales person I met with told me she already had matches in mind for me! My first and last match could not have been anything further from what I am looking for. The information I got about him before the date was totally false; everything from his occupation to how many children he had was a lie. Apparently there was a shortage of men in Atlanta as well since my match lived in South Carolina--a fact It's just lunch was aware of before sending me on a date with him.

After calling on several occasions to the Atlanta office, I was told the Atlanta office is no longer in existence; all operations are run out of Miami. I have tried on 6 different occasions to get in touch with a director of It's Just lunch to no avail. I have left messages, which have to date not been returned. I even spoke with Jennifer Pannucci, the owner of the Miami and Atlanta office. She was going to look into my account and call me back. Still have not heard from her. I have left her numerous messages since speaking with her. I am amazed at the lack of customer service with It's Just Lunch! I'm out $1300.

I paid Its Just Lunch $1500 to go out on 14 or more dates with matches they select. I went on seven dates, and will never go on another one through them. Several of the dates didn't match the criteria I gave them, such as an active lifestyle--goes to the gym. One guy was a scrawny construction worker who said he never went to the gym but is a friend of one of the consultants--doing some home renovation for the owner. My gut told me it was a favor date in return for his work on the owner's house. Another date told me that he has been asked to go on favor dates, and that he didn't even have to join--as long as he didn't tell anyone. The majority of the men I went out with were also very dissatisfied with the matches selected for them. I will be spreading the word that this is a scam. It has been a horrible experience.

I wonder how Nichole the manager, can sleep at night after taking $1500 from a single mother, knowing full well the experience is a scam. I have deep regrets and could have put that money into savings.

Frustration ranks up there. I am a social worker and work hard for my money in the helping arts. I believed in this company and hate the fact that I feel duped and misled. Never again!

It's Just Lunch was a high pressure sale for me. The person in charge of the Pittsburgh office called me on a number of occasions to get me to sign up for what is Pittsburgh's Premiere Dating Service. Being a trusting person, I decided to go with my friend and we signed up together. Her dates have been a major disappointment also and she went on hold the same time that I did. We were totally disillusioned by the whole process, and both of us wondered if they had the quality men that they claimed that they did. We both paid a premium price for 14 dates at the $1300.00 price tag. We thought of it as an investment, that perhaps we would find the love of our lives in return. The last guy I went out with told me that he thought that they didn't really have people to match us with. He laughed about it, but I was beginning to think that he was right.

I recently had to cancel my last date due to a work related issue, out of town. The girl I left a message with never told the gentleman that I wasn't going to be able to make it, so he went to the restaurant and waited for me. I never showed up. He never was told. After she got fired from her job, I had a second chance with this same guy. Something major came up at home with me and I had to cancel again, giving the director in Pittsburgh enough notice to call him and let him know. About a week later I called to schedule another date and she told me that she would call me when something bubbled up. That was going on three weeks ago. Apparently nothing has bubbled up. I am enraged and furious that I have spent this much money on a service that has proven to me to be nothing but an image without delivering quality people to date. I want my money back and soon.

There was a total bait and switch between what I was told during the sales portion of the services and what they were able to produce. Reading the other stories it is obvious that they have an agenda to get you to sign up, but then don't produce what they said. I was told before I signed up that one guy was a perfect match for me and typical of the type of guy they had in their files. Naturally, the guy wasn't available when I signed up a day later ... and was told that he met my criteria but that maybe I didn't meet his criteria. This is a MATCHING service!! Do not tell me about someone that I would be interested in but who is not interested in me.

I said I would go out with any race. I budged on my age range as they could not produce anyone within my parameters. I went nuts when they insisted I go out with someone my own height. Perhaps that is not an issue with some women, but it is with me. I was told that I was too picky and would never find someone if I weren't willing to move on the height issue.

They obviously did not have men that met my criteria. There tactics were to beat me down and force me to compromise on what I wanted. I could have done much better on Match.com.

I just wish I would have read complaints online first.

I signed up for the service after months of calls from their staff ensuring me that they had quality matches for me in my area. I was sold on the service with examples of men with whom they would set me up with only to be told after I joined that those men were on hold and that they were not available.

I was pressured into going on dates with men I stated clearly I would rather pass on and was told that I should give them a chance or they are really great....the first date I went on was so horrible that he could not even understand what I do for a living.

The service is supposed to be professional - that is why you pay the big bucks afterall - but, in actuality, it is totally ad-hoc. The checks are supposed to be split by the restarant to avoid unease...this did not happen on any of my dates and it made for an uncomfortable situation at the end. One of the dates there was not even a reservation made.

I have put my membership on hold because of the frustration. I do not feel that the service has listened to even one of my complaints or tried to rectify the situation.

On the whole, It's Just Lunch has been an incredible waste of time and money and a huge source of frustration.

I would recommend to anyone that they try their luck with Match.com or one of the other online sites that charge much less money and allow you a lot more flexiibility in your search.

I went to sign up for their services. I figured if someone was willing to pay that much money, they were serious about a relationship. I was assured that there were plenty of men to date and they would match me according to what I wanted. The first date I went on the guy was still married, the other two dates were over my age limit. I could have set these guys up better then them.

Also my friend did this service and asked that they do not set her up with any Indian guys due to religious beliefs. The first three guys were Indian. We both have our memberships on hold.

Dear It's Just Lunch:

Please stop telling black women you can help them.

When I applied for your program back in 2000 or 2001 I was very lonely and having a hard time as a professional black woman meeting men. In the past, I had dated good-looking, well-educated guys but things had not worked out for a variety of reasons. Then I had moved to Atlanta a place known to have many more black women than black men (or men of other races open to dating black women).

So, when I called you I specifically made it clear that I wasn't sure you had a nice pool of men who would be good matches for me.

You said you did and, to add injury to insult, you said you had a light skinned man with green eyes who was available right now. As if that is what black women are dreaming of or something! (Oh, please, we like good-looking men of all hues; not just those who favor white people!)

Then you told me to come down right away? and bring your checkbook? and that we would get me started.?

Well, I know without question that you paid a tall, light-skinned guy to go on a pretend date with me (he was actually the ex-boyfriend of a girl I knew) and then you told me sorry, he wasn't interested but we have other nice guys and you paired me with two very unattractive, insecure men (one black and one white) who were nothing like the type of men I've always dated and attracted.

You took $1,000 from me and did this. I begged for my $800 back for the 8 dates that I didnt go on and for my dignity. You refused to give me back this money (you still owe me; you know you do!) Do you know how it feels to be used like that? It's as if I was a joke to you.

White America can't stand to hear this but this IS a racist country and we still have a long way to go in how we value color and race (in dating and in the overall world). We try to say that all the time and you shout us down with anger over even mentioning the word but we are the ones who have to deal with it day in and day out.

Please understand that many black women find wonderful men black and white who love them and value them (and, yes, frankly, many, black men prefer black women and some white men do, too, despite what you may think from the minority of black men who, deep down, have serious issues with women of their own race). But, it is still harder for us than any other group and you should respect that and not take advantage of that as a company and make money from it!!

Ill never forget how you used me. You should be ashamed of yourselves!

I signed upo for a year and only received 8 dates many of which were older than I requested.

My complaints are absolutely similar to all of the other complaints logged by people on this site. In my case, a few of the men that I was connected with were not paying for the service and were brought in to fill a need. The coordinators are obviously trained to not respond to requests for refunds or any other complaints from their clients. In general, the business seemed like it could pack up and disappear at a moment's notice. I would willing be called upon to participate in any legal action against this company.

First, I want to say that the headline for these reports is unflattering. IJL ANGRY WOMEN makes the lot of us sound like embittered haridons. That isn't fair.

When you spend $1500 on a matching service that is promising you 15 lunch dates in a year - and you are paying your freight at lunch as well - it is only reasonable to assume the service respects your wishes about the person you would like sitting at the table with you. It doesn't make me angry. It does make me want to encourage women to go big or stay home when it comes to paid dating services.

I am 50. A smart, professional, parent. I thought this would be a good, no pressure way to meet peers. I was assured by IJL folks that there were many executives who, like myself, wanted introductions to like-minded folks without bars and bytes.

I know my limits, so proximity was very important. I was told there were numbers of eligible men in Pasadena and Glendale. Nothing could have been further from the truth.

Mid-level managers who were still mid-level managers 25 years into their careers seemed to be the mainstay of the dating service. I met one good-for-me pick, but there was a little issue of children and his intolerance for same. Toward the end of my contract, I was set up with a man who admitted to being 75 - IJL told me he was 58.

It did not seem to matter whether I gave feedback or not. The dates were as random as my dart-throwing after a glass of wine. At a guess, I would say they just had many more women than men and that ratio dictated the selection. The selected dates were not a reflection of my requests.

The 'dutch treat' policy was just plain awkward. I am used to paying my own way, but the conversations were riotous. One fellow even asked me how much of our shared meal he ate so he could divide the check 'fairly'.

In principal, the idea sounded good. In practice, it fell short. I like blind dates, but I go for the exchange of ideas and IJL did not live up to the men like you promise. I have moved onto a more expensive service.

I joined thinking this service sounds fantastic, six months and four horrible dates later I am completely disillusioned and very angry. They basically have provided me with breathing males that do not possess any of the qualities I told them I was looking for. The first date was to be with a Veterinarian, which would be fine however he was into collecting and trading baseball cards not something that appeals to be I declined the date the Director called me and said she hand selected this man just for me? would I please just go on the date. I agreed, I mean she did hand select him just for me.

Disaster #1, he was a vet who worked as a meat inspector, he was completely blind in one eye and partially blind in the other, he lived with his mother in the house he grew up in, his first words to me were how many dates have you been on? I said this is my first, he said this is my 3rd, how does this check thing work, we split the bill? Yes I said (thinking to myself you are already worried about the bill, we havent even ordered anything) the date went downhill from there. $40.00 and 1 later Im running for the door. Hand picked what a farce.

Disaster #2 Description given to me: Very nice guy, loves his dog, sends his dog to a spa- just think how he will treat you?. Ok I am an animal lover so I can understand taking really good care of your dog and I love going to spas. Ok Ill meet him. Older guy, think he may have been gay, liked to hunt water fowl. One of my requirements for a potential match is that he does not HUNT or posses a gun, need I say more. $100.00 and 2 hours.

This services has wasted my time and my money. $1,300.00 to join, $240.00 for dinners and a lot of time preparing and talking with men I have nothing in common with.

I signed up with IJL late last April after promises that the experience will be very rewarding and fun. Now five months later I got total of 2 OK dates and 2 total missmatches. I had several phone calls with diferent representatives and with the office director reassuring me that all is going to be well, but so far nothing more than disappointments and promises. I feel used and deceived.

I recently signed up for the It's Just Lunch Service. Unfortunately I didn't read any of these reviews and went strictly off of the fact that it appeared on Oprah - therefore assuming that it would be a good experience. All I can say is - what a waste of money.

The men that I went out with were very average. I stated that I wanted to date someone very attractive, fit and confident. I went on a few dates - the first, I couldn't even look at (very unattractive), the second - very average (I will admit that he was a nice gentleman) the next - again, not attractive. For the money that I spent it was not worth it. The director told so many lies to rope me in (how they were in need of women in my age range etc...). I came to find out that she told that to the men that I went out with as well. I dread answering the phone when I know they want to set up another date.

I called to cancel and was prepared to forfeit the money that I invested as well as their interview fee. I was told that there is a no cancellation/refund policy. If I can stop as many people from signing up for this service, I will.

I signed up for IJL and I was to be interviewed by the manager whom I spoke to on the phone. When I arrived, the coordinator told me to fill out paperwork and that the manager would interview me in a few minutes. Within 10 minutes, the coordinator comes and tells me that the manager had an emergency and that she had to leave, so the cord. would be interviewing me. The cord. became real defensive when I asked to come back to be interviewed by the manager. I agreed to be interviewed by the cord.

I went on one date that was not according to my requirements. Then next guy did not show up for the date, I don't think there ever was a date. After that experience I asked to be put on hold. When I called back to resume my membership, they said they would be calling me back to set up dates. Three weeks went by and no phone call. Turns out they did not have my file, and had no record of me calling to resume my membership. I was told by the new cord. that things were a mess and that I was not the only client upset. I was asked to update my file. I thought to myself I would ask them to read my everything that was in my file. Of course they could not give me any detailed information that I discussed during my interview.

Did not provide any dates that matched my profile. Very rude and unprofessional. I paid alot of money and did not recieve the results I was promised. The dates were the total oposite of any thing I was looking for.

I joined in September 2006 and paid $1,500. Shortly thereafter, without notice to me, the person with whom I met left the company. As a result, the personal service that is advertised no longer existed. This was a gross misrepresentation upon which I relied to my detriment. Thereafter, I was routinely sent on dates that were nowhere close to the type of man I was interested in or to whom I was attracted.

I took time out of my day to go back and meet with Leslie in early 2007. The matches were marginally better, but still not the caliber of men I am interested in dating. I asked that they refrain from sending me on dates that were not suitable, as I would rather wait for the right person --each time I was told that this was a good match. I think I was just sent as a front person so these guys had their quota of dates.

This service wasted my time with over 16 dates in 6-7 months. Each poor match resulted in the obvious emotional distress of forced conversation, not to mention that I work on commission so I lost money due to the blatant misrepresentations made by representatives of It's Just Lunch. I want a refund of my $1,500.

I contacted It's Just Lunch because I had heard good things. Unfortunately, I didn't speak with anybody that actually used the service themselves.

I've been on 6 dates so far and one is worse than the next. I'm not even a little bit compatible with my set-ups. They continually set me up with weird, awkward introverts. One guy was describe as blonde with blue eyes who has a variety of interests. I showed up and he was balding with gray hair. And outside of his lacking in looks, his personality was lacking and the conversation was painful.

I was promised that I would meet some really great people. So far I haven't met anybody I would ever want to date again. I don't even want to use the rest of my dates. I wasted $1,500 and 6 evenings with the lead cast of Revenge of the Nerds.

$1000.00 paid for private dating service by myself and two friends - we are all women had seen this organization heavily advertised and on TV shows like Oprah making claims of legitimacy for successful singles not interested in dating via the internet or the bar scene - we are all successful attractive - one is a former model-one widowed and two divorced all three were set up with the same guy who admitted he was not asked to pay a dime as the company has too many women and no men signing on for the service.

He was asked to take each of us on a date - in the course of the first three months they would do the same thing to each of us... call schedule a meeting and cancel with the same excuse.

The organization was started by lawyers, we couldn't get our money back but we all finally found out from the same Plant that he was paid to date us so the company could look legitimate. He outed the scam. We were robbed.

This business ... cannot meet what it promises. The staff changes constantly, so the intake person you meet with is never there again within a month and after you've spent all your time w/them you wonder who and how they are fixing matches up with - since the person that got a sense of you is no longer there. It is all random and there are no men that I would want a second date with.

You show up and look across the room for your match and think OH NO, please don't let that be him and sure enough it's him. It's dreadful.

IJL also states that the restaurant where your match takes place looks out for you and knows that you're on a blind date - that has not been the case at all in my situation. I showed up at a crowded Beverly Hills bar/rest. to meet my match and I told the host his name and he said Well take a look around, we're pretty busy tonite. I said, It's a blind date - how can I take a look around if I don't know who he is?

It's been absolutely ridiculous and the biggest waste of $1500 I've ever spent - while several of my friends are getting married from meeting partners on the internet. I wish I had looked on here before impulsively signing on to this bogus service - they should be ashamed of themselves.

IJL has left Baltimore. All calls are forwarded to Miami office. When I demanded a refund, I was told I would have someone call me back. I was given another date and complained once again because there were absolutely no similarities. Again, I called and voiced my opinion that if IJL was not taking on new members in Baltimore, and I had a very new membership, that they could not possibly provide a date. They stated they had plenty of dates and would put me on the active list. Three weeks later I still had not heard from anyone.

I filed with the BBB and sent a certified letter with my complaint and demand for a refund. The date the certified mail was signed for, I received phone calls from someone who wanted to make a date as well as Diane who said she was sorry she hadn't gotten back to me about my complaint. Needless to say, I have neither received a letter or a refund. My next step is to take them to small claims court.

This was a very expensive proposition, $1500 and one in which IJL cannot come through on their end of the contract. Going to ITJ after my husband died was a difficult decision; one in which I didn't have a ton of money to throw around. I have asked repeatedly for a refund. I am not interested in their pool of potentials. I just want my money back since they have failed to keep their end of the contract.

I joined IJL in Newport Beach, CA on June 6, 2005. When I completed my application I emphasized how important it was to me that I met someone who was a professional (like me), and an active ocean person who loves to sail, scuba dive and ski, and had the time and money to travel internationally. Most important, I wanted to date another Christian. In the interview I asked whether they had enough male members who would be compatible. Before I signed the contract with them, they assured me that they had enough men in their database to fulfill what I was looking for and quickly ran my credit card. I paid them $1300 in advance for 14 dates, based on their promises to provide compatible partners for me.

They require that you phone them to report in within 24 hours of your date. They told me that this was so they could get a better idea of what you did or did not like about the guy, and they could apply this to find you a more compatible date the next time. It all sounded like a great idea.

The truth was, they did not have nearly as many people in their system as they had told me.

Even after numerous complains during the next months, the matches they aligned me with became more and more incompatible and the dates kept getting worse and worse. They have not even come close to delivering what they promised.

Several times they sent me to one restaurant and my date to another. One of the dates never showed up at all. They gave me some lame excuse as to why he didn't show.

I expressed my concerns to them numerous times when giving my date feedback. They even offered to extend my membership to give me more dates. What good would that do? They couldn't deliver what they had already promised me.

Out of total frustration I put my membership on hold in October 2006.

In the middle of January I wrote them a letter outlining all their lies and demanded my money back in spite of a no refunds clause in their contract. I pointed out to them that I would contact an attorney and sue them for breach of contract if they did not refund my money, since they lied to me to get me to sign the agreement in the first place.

They send me back a letter telling me that they would refund my money in return for signing a non-disclosure that I would not go public with my story. I signed it, and waited for my refund. Now, almost four months later, still no refund. Additionally, they continue to promise to return my phone calls and never do.

This company is not qualified to be in the matchmaking business. The promises they make to the prospective members are for the purpose of putting money into their own pockets.

I am currently filing a claim in Orange County Small Claims Court asking for all my money back. I am also sending this report to the Better Business Bureau and any other place where I can get the word out. If I can keep one other busy professional from wasting their time and money with this company, then I feel it will have done some good.

I have had very bad experiences with this company - not following through and setting me up on dates with the SPECIFICS I have asked not to be set up with. I have given them feedback each time and they have not listened. These examples are the basics - like where they live, if they have kids, etc. Horrible experience. The woman I originally met with is no longer with them, but they will not admit this to anyone and lie to all of us. I will be happy to provide examples.

Wasted money, wasted time. Most of the men I have gone out with through them have had the same complaints.

I called again to specify that I was only interested in meeting men of my religion, being Jewish. I was told on the phone that this would not be a problem and to come for the interview. We spoke about this again and again, because I did not want to waste their or my time. Before I knew it they got me to sign and pay for 6 months, being 8 dates, which was plenty , as I could not afford 12 months membership and did not want that long.

I had one date, which of course was not Jewish. I called Melbourne office of “It's just Lunch" to inform them that I now want to be set up with a Jewish man, as they promised. I was asked to be patient and to wait that they would have someone for me soon. And that if nothing would happen; I will be refunded my money.

It’s been two months and no dates. I called two days ago and informed them that I did want my refund and was informed that she would advise the manager and they will see. I called them again today left a message and of course no one called back. I feel that I was lied to just to get the money; they have no Jewish men on their list, maybe one or two but not in my age group. I can't afford to just throw away money, which was over $500.00 and be told to wait and wait. I feel that they say whatever comes to them to get you to join and pay, and afterwards, there is no one to speak to.

As a professional consultant, I believe that when a client hires my services they should expect top quality results or a refund of their fee. The IJL service does not provide the quality service it advertises for matching single professionals. The dates I have been provided do not match my economic, education, or my specific interests. As part of the feedback agreement I regularly contacted IJL to discuss what was good and not so good.

After my third date, I informed the counselor that based on these three experiences if these were the types of matches that I was not interested any longer. The next dates was better but it shortly reverted back to mis-mataches.

Examples include:

1. Two dates were retired living on fixed incomes.

3. Generally, my so-called matches spend a fair about of time complaining about their previous relationship.

Counselors have repeated ignored my feedback and brush off any responsibility for the bad behavior demonstrated by their clients. It does not appear counselors do a good screening of potential clients. Counselors change frequently without any introduction of new counselors. It appears they are more interested in the fee. I feel that the fee, I paid was a major waste of money. I could find dates like these on my own.

I must be clear that I did not enter into this agreement expecting to meet Prince Charming, what I expected was to meet quality professional people of similar professions, interests, and education. I feel that IJL mis-represents their available client list and their business by their actions in screening. I feel that I was misled as to what the service would provide.

I spent $1200 on the fee to IJL.

I have let my membership with IJL lapse because it was just not worth the time and expense of the thoughtless set ups. I am a well educated professional woman who joined as a means to meet some potential friends without the bar scene, etc.. The staff was in a constant state of flux; no one seemed to last long. One particularly terrible match had a Circuit Court record including over 30 offenses! The staff said that was not recent and that he seemed OK to them. There are no better safeguards with this service than in random meetings. IJL is a shameful business. I was given the same lines reported from many others. I can think of 4 people RIGHT NOW that would be PERFECT! Icky doesn't begin to describe the experience. I could have gone on vacation, bought some shoes, and come out feeling better!

I had joined IJL with the promise and legal signed contract to meet someone that met my standards: Youthful looking, in good physical shape, clean shaven, and employed. However, I had met a gentleman who was much older looking, late for our meeting, not shaven, and skinny as a rail. The next gentleman that I met was very overweight, very balding, and looked 55 years old plus. I have wasted $1,500.00 in membership fees.

They advertised and emphasized, "it’s about an insightful, professional IJL staff member hand-selecting appropriate matches based upon your desires, goals, motivations and our instincts." The “dates” they set me up with is far from what I specified (something as basic as height and weight). There was even one date that talked obsessively about their failed marriage since this person just signed the divorced paper 2 weeks prior to our date.

I was so horrified that I had to put a hold on my contract after 4 months with IJL, not go on any additional dates, and just let the contract expire. IJL cost me money and time, and worst of all, a string of really bad dates. I paid $1245.00 for one year, and only used the service for 4 months because it was THAT terrible.

After hearing radio advertisements for It's Just Lunch, I decided to contact the company for additional information. Despite repeated phone calls and e-mails, no one has contacted me. They do not answer their phones or respond to messages left on their answering machine. They also will not respond to e-mail inquires. I have tried to reach this business for over two weeks. This company continues to have radio advertisements and send advertisements via e-mail -- for services that apparently do not exist!

I paid over $1500 to be set up on dates with working professionals who have similar interests as me. My requirements were that the guy is a Christian, that he lives in the Bay Area and that he is divorced (not in the process of a divorce). What a scam. I was set up with a guy who lived in Portland and liked to have people to have dinner with when he was in town. I was set up twice with an alcoholic and each time they had us meet in a bar.

I was set up with a guy who didn't go to college who makes his living hauling away other people's junk. I was set up with 2 guys that were in cults (not Christian). I was set up with a guy who was best friends, business partners and sharing a house with his ex wife. I was set up with a guy who was in town taking care of his sick dad and lived in Denver (of course they told me he lived in San Francisco). I was set up with people who were not divorced yet and with one guy who was 10 years younger than me and was getting ready to move back to Texas because he missed his mom.

I still have dates left that I have paid for but informed IJL that they were wasting my time. IJL has an amazing amount of turnover in their workers, they don't return phone calls and never follow up when they say they will. It's funny because they will call immediately to try to get more $ out of you but once you give them a check they won't respond to your requests any more.

I wasted over $1500 and a lot of time and effort

I signed up for a six month dating programs with It's Just Lunch. During my interview I was told that if they did not do their job - finding me matches I was entitled to a refund. I was told that there were plenty of people for me to go out with. I was told that they did not send a person out on dates with people still going through divorces - well guess what my first date was - someone going through an ugly divorce and it was not pleasant. In addition to the above they were actually trying to sell me dates with men over 13 years older than me - even though I had asked for those in my age range.

I was told that there would be plenty of matches for me - to put it short - almost a year later - after being put on hold by them for a few months - I have finally completed my 6 dates - which means they don't have to bother with me anymore. Was there a follow up call after the last 2 dates - no. Prior to this I told them I was really unhappy with their service and I wanted a refund. They told me there was no refunds - and the contract said I agreed to go out on six dates or terminate after the end of the contract - which ever came last. I told them I was lied to - and that was where it was left. Most of the men I have been out with have had similar experiences. To

Summarize: They lied to me about the amount of people that are available for dates to hook me in. They lied about refunds so read the fine print on your contracts. They are constantly turning over their staff - so often one is dropped in the process or one should be prepared to deal with at least 5 new match makers. They do not follow through.

I ahve been reading articles from your site about It's just lunch dating service. I should have looked before I got involved. I am running into the same situation as the people that have complained already about them. I fortunately only signed up for the introductory offer and have only been ripped off for $200 and one very expensive lunch. The professionalism is lacking, the conduct of these people is deplorable, and the clients that they try to set me up with were poor to say the least.

I only went on one date and Candace literally bullied me into taking the lunch. The restaurant was very expensive and the date was nothing like we had talked about.. obviously no thought went into the service. When I called to complain I was yelled at and told that I was not an open minded person. I was told that if I didn't change my attitude that my contract would be severed with them. she suggested she would give me half my money back which I see doesn't happen to most.. I am just waiting now to see how long it will take for her to contact me again. It has been over 3 weeks since my first date.. If you want to add my name to what seems like a growing list of people that have complained you may do so.

I am humiliated and embarassed -- I am a professional person that really got caught in a scam. I should have know better.. but I would like to see some consequenses for their horrible business practices

I signed up for this dating service back in September 2006. They gave me a phone interview and charged my credit card, guaranteeing me a certain number of dates (6, I believe) within 6 months. I sent a signed contract back to their office in Lubbock, TX, because at that time there was no office in Amarillo, TX, where I live (they assured me they had plenty of clients in Amarillo). It has been over 2 months and I've not heard anything. I just tried to call their office number and got a recording that the number was disconnected. They also now advertise an Amarillo phone number, which was also disconnected. I called the company headquarters number for a direct connection to my area office and still got the disconnect recording. I called and left a message with the public releations dept at the company headquarters. I am a struggling single mom and I cannot afford to lose the kind of money I invested in this service. If they are no longer working in my area, I want my money back.

I worked for it's just lunch for a couple months. Everything that has been written is true. I was told to sign up anyone willing. They will not go on a date until the 3 business day to cancel has passed, and then they are sent out with whoever needs to go out because they have not been out lately. They are matched by someone that has never met them or their prospective date. I was interogated on every client I did not sign up, asking why.

I was embarrassed to work there. Furthermore, when I left the company, they did not pay me and they thought I owed THEM for training....training which includes sitting on bouncey balls to appear to be a cheerleader. The training includes how to deceive the customer and tell them that you have hundreds of clients. You are told to not take african americans and people overweight. You are told not to take women over 50 years old., you can take men of any age because they date younger women... and you can give them more dates in writting. This business is an outrage, preying on lonely people. I am ashamed and embarrassed to have ever worked there. I hope they go out of business.

I was just about to sign up for a membership with IJL when I stumbled upon the complaints online. Wow!

I would love to find someone like the guys who responded on this website. Finding a gentleman who is interesting and fun and can carry on an intelligent conversation is rare. Too bad we can't exchange emails on here! No IJL for me thanks!

I had this uneasy feeling about IJL, but I kept doubting myself and thinking maybe I was being paranoid. Then I got feedback from other victims of the IJL scam through a blog and now I feel totally taken. My experience has been nightmarish which culminated last Friday when my date never showed up! Ironically, this was the best date I had with the organization. What they promise and what they deliver are two different things. I went on 12 dates and 11 were awful. According to other respondents, they even hire men to go out with women because the organization is 75% women! How can they get away with this?

Basically, I am out $1500 plus the money I spent on drinks and meals; more importantly, I can't get back the time I spent getting to the loop, waiting at dismal restaurants, and making conversation with uninteresting men.

I have just had another date set up by someone at IJL who has never met me. This is the 4th person I have dealt with since becoming a member.

I believe that this is a totally numbers-driven company. They send you out on as many dates as possible to use up your membership. They show no concern about if you would have anything in common with the person. I am not sure they even read your profile, since they have tried to send me on dates with married men and men with small children, both of which I stated I was not interested in. Now I seem to be sent on dates with "my father"!

This company has no interest in you or your profile - all they want is your money.

After the first date I called and stated that I did not want to pursue the service. I had not signed a new contract. (I was a prior customer) Rachel attempted to set me up with a different person. I refused. Even though I repeatedly stated I did not want to use the service the company debited my checking account. There was no contract and the debit came after I stated I did not want to use the service.

I joined It's Just Lunch under the expectations that this was a personalized dating service for busy professional people. I'm very busy, but not desperate.

After several hang ups with the first few scheduled dates, I was sent out to meet the first person at a place that was not open at the scheduled time. It happened to be on a weekend when there was no one from IJL to contact. I have found that the staff is very disorganized with returning phone calls promptly, and has provided misleading information regarding the potential matches.

I have been sent out on 3 dates, none of which were compatible with me. I waited to hear from IJL after the third date regarding the next potential match, but did not hear one word. I do not feel the matching is sincere and personalized, but rather based on random stastics on paper. I did not pay $1300 to be set up with random indiviuals whom I have nothing in common.

I was under the impression that the staff would take more time in actually getting to know me and my personality in order to match me, but this has not been the case at all. I have been very dissatisfied with their matching, correspondence, and ability to resolve issues in a professional and timely matter. They can't seem to understand why I do not wish to participate in such a disorganized, unprofessional, and robotic service.

I became a member of "It's Just Lunch" dating service on 8/21/06. Their coordinator Lauren notified me of my first "date" named Jim. She told me the date, time and place. Mind you, I do not live anywhere close to this vicinity but since this was a new experience for me, I thought why not! I arrived on time to meet my "date".

I stood there waiting for fifteen minutes looking for this man as he was described by Lauren. Finally, I asked the hostess if anybody by the name of JIM had checked in. Going around the bar and asking every man if their name was Jim was not my way of resolving the situation. A half hour approached and still no JIM!

After more time passed, I left. I called Lauren and left her a not-so-nice voicemail message at 8pm. She or her superiors did not even have the decency or courtesy to call me back the next day and explain what happened. All I know is I was made a fool out of and humiliated in public. I will be filing legal action and notifying the media of this company.

IT's Just Lunch is a dating service. You pay a fee up front for 11 dates or one year whichever comes first. They agree to match you with people that have criteria you specified. It's been 3 years and I have had 5 dates. Months go by and they either cancel a date or do not call at all. They likely do not have candidates for dates and I believe they make up stories saying that the one they planned to match you with, cancelled. Essentially they deliver the service not in one year but in years and years. When I asked for a refund the check bounced!

I signed up with IJL in May 2006. They said during the initial interview that they had many men that fit my profile and that I would be matched immediately. I was promised at least 14 dates over the 12 month contract.

They did set me up on the first two dates without issues. I gave them feedback and then they forgot about me. The 3rd date was with a man that didn't want to use the service anymore and didn't meet my criteria. For over 1 month I waited for another match and a return phone call.

I had a major discussion with Lisa about how poor their/her customer service was and she promised to set me up again. Another couple weeks pass and I am set up with a guy who does not meet my criteria - yet again. Now, another 4 weeks has gone by and they just called me with a match that is not a match.

The men that I have dated all state that they are innundated with potential dates. Hmmmm? The month that they did not contact me they say is due to short staff issues in their office - and they just missed matching me. Sounds like I'm not getting what I paid $1,500 for.

I signed up for this dating service that I thought had a very good concept and idea to it. I'm very busy and not desperate. I also thought because I'm in sales this would be good for networking and meeting new people and was I wrong.

This was one of the most embarrassing and humilitating experiences ever. The people that they describe to me were not nearly close to what they said.

This is a dating service that promises on thing to lure you into their expensive service and do not deliver. The matches never were close to what I was asking for. I tried numerous times to get a refund and they refuse to address your concerns and will only place your memebership on hold. I would like a refund of $1500.00 for services that were falsely advertised and misleading.

I would like a full refund in the amount of $1500 which is what I paid for when I joined in February 2005. I have been in a Hold mode since September of 2005.

I was in the Nashville area after Hurricane Katrina devastated New Orleans. I joined It's Just Lunch to meet people when it seemed I would be there for awhile. I explained that I intended to return to New Orleans if possible and was told I could transfer the membership.

I had one pleasant introduction through IJL and was called back to my job in NO the same day. Almost a year later, IJL's New Orleans franchise is not operating. I've contacted the Nashville office several times asking for a refund of most of my membership fee ($1500), which has been promised but has yet to arrive.

This business has taken advantage of a tragic situation and has been unwilling to do the right thing.

On March 1, 2006 I made the huge mistake of joining It's Just Lunch (a professional dating service) in Tampa for $1,195. The woman mentioned above is the franchise owner. On May 2, 2006, I sent her a certified letter demanding my money back for insufficent service. I also notified my credit card company that I am disputing the amount. To date I have heard nothing from Ms. Fernandez. I am extremely dissatisfied with the service that was promised (supposedly providing me with 7 dates in 6 months). So far I have had one date (not my type as requested with the gal I interviewed with initially). The entire staff has been replaced in the Tampa office. I only wish I had found your website before joining this scam. ... I guess my next step is small claims court.

I joined with a friend and was told that there were "hundreds" of "professional" men in the Milwaukee pool. I soon found that wasn't true when my dates were unprofessional and not at all what I mentioned looking for. The director who sold me the membership couldn't have sounded more scripted and I should have known that what she was saying couldn't possibly have been true but like everyone else on this site it was a matter of hope, I really just wanted to believe that it could be.

The straw that broke the camel's back was when my friend went out with a man who was very nice but had cerebal palsy and lived in a trailer with a couple of his siblings (yes, that is the truth, I know it doesn't sound like it at all but it is). I'm not sure what he did as a career but it was definitely not a professional position of any kind. I wanted to cancel my membership immediately for fear of being set up on my own date with him or someone like him and was told there were no refunds PERIOD. I said I would contact the better business bureau which didn't even faze them. All in all it was a TERRIBLE experience and an enormous rip-off.

I joined It's Just Lunch in good faith hoping to meeting men that might become friends and companions. I wasn't looking for the love of my life, just someone to pal around with. I was interviewed by what seemed to be a very poised young woman who asked me all about my likes, dislikes, etc. She promised me that she alone would be responsible for setting me up. I did ask if they had a suitable pool of men in my age group who also met my other requirements. She promised me they had lots of wonderful men just like what I was seeking.

I had specifically told IJL that I liked men who were very youthful artistic and active, and specifically said I wasn't great with corporate MBA types. "No problem" was the answer. I got a call for a first date with Mr. X. Mr. X looked like my grandfather and I think had a drinking problem. He was retired, had been a corporate guy all his life, was an engineer. Let's just say the only common link I could find was that we both were breathing.

After the date I called Maria to ask her what she was thinking. Maria wasn't there, Maria was on vacation, "not sure where Maria is"...finally after about 5 calls of stalling and lying I was told Maria had left. I called the owner and told him that this was completely unacceptable, now no one there knew me and I didn't think I could get the service that was promised. He arranged to have me come in and meet with Marisa, Maria's replacement.

Again, I had a long interview. Went into much more detail on likes, dislikes and requirements. One requirement was a BA minimum, preferably someone with a graduate degree. I also told me that I wanted my membership to begin again at that point. I had joined for 3 months (guaranteed 3 dates). I felt because I had been lied to and because obviously Maria had not been personally matching me up that a new start was fair to both the company and to me. Marisa promised to get back to me on that.

Meanwhile, the first call I got was to meet someone who only had a high school education. I declined. I called Marisa to ask about the restart; she left a message for me saying that they couldn't do a restart. I called her again and left a message saying that that was unacceptable. She left me a very snippy message saying she'd spent so much time with me and I'd had one date already and she had someone terrific for me to meet. I called back and told her that was still unacceptable and that I was calling my lawyer (if not the DA's office).

Meanwhile she had arranged another date, telling me how wonderful this man is. I went, he didn't even show up. Or if he did, decided he didn't want to meet me. It was in a crowded place, so I'll give the date the benefit of the doubt. However, I spent a half an hour waiting and left. I did call the office and reached the owner. In the course of talking about missed connections, I repeated my story about my dissatisfaction with the service. He pretended we'd never talked before, and claimed no one lied to me. I told him that if they didn't start my membership over I was seeking legal recourse. I haven't heard back from them yet, but this was last night. Given what I've read on this site I'm tempted to go forward with legal action.

I have a number of complaints about IJL. I believe IJL misrepresented their services, their pool of candidates and their ability to meet my criteria.

My contract indicated 16 dates or 12 months (whichever came later) but between August and December, I had 2 dates. This trend indicates to me that "IJL is unable to provide clients with the number of introductions agreed to under Client's membership" (per contract).

My understanding was that IJL was designed for busy people however the onus has been on me to be proactive, to follow up, and to get details on potential matches. The quality of the service provided has been substandard and the IJL representatives have been very unprofessional, pushy and rude in dealing with me.

I have made numerous attempts to resolve these issues with IJL directly. I have been passed around from representative to representative and have spent most of my time re-explaining the issues as none have taken the time to familiarize themselves with my concerns or case.

I received numerous calls from "It's Just Lunch" after checking out their website about a year ago. I was promised that if I joined I would have many dates and potentially meet my mate. I was asked, "Wouldn't it be worth $1,500 to find the right person for you?"

In 7 months I only went out on 4 dates and 2 of those were disastrous. They obviously hadn't listened to anything I said in my interview. Every time I called to speak to my counselors, I was directed to their voicemails. I never spoke to either in person, which I find to be poor customer service.

After hearing about IJL, and not wanting to post my photo on an Internet site, I decided to join IJL. I am a very attractive divorced mom with a demanding career and since lunch is the only time I have to meet anyone, the program sounded ideal.

I joined in August 05 and was immediately promised several matches. The "ideal man" (close in age, handsome, same ethnicity, same interests) was "never in town", so I was sent on two "mercy dates". I tried to make the best of it, but I would have never chosen these fellows on my own. One was substantially older, unemployed and lived with his mom and the other was much shorter (I am 5 feet tall and could look him in the eye), heavier than described and had some personal problems.

This past weekend, I received notice that the IJL office I dealt with is filing bankruptcy. What a relief, I won't have to go on any more Dutch-treat mercy dates, but I have lost $1,500.

I joined IJL on August 9, 2005. To date, I have had 1 date that was certainly not a "match". I have had 2 dates cancel on me in less than the required 24-hour notice. After numerous conversations with the Director, she admitted that they mismatched me on the first date.

Last week I was scheduled for a date on Friday, but didn't get the call until noon. Since their policy is to confirm dates 24 hours in advance I refused to go. The director left me a rude message today saying she had turned my file over to the owner who might get back to me next week.

They have my $1500 and I have had one unacceptable date in three months. I am NOT going to let it go until I get my money back if I have to spend it all on an attorney!

I had a BAD experience with IJL a few years ago and was recently given a membership to the DC office as a gift. After 4 months I have yet to have one date and want my money back.

One major complaint is the expensive choice of places to meet. Like I want to meet a blind date at the Ritz??? Also, based on my experience, the description of "athletic" means 20 pounds overweight.

Another problem is I want to do LUNCH but every time they call, the date is set for drinks at dinner, which I refuse to do. The name IJL is a misnomer and needs to be corrected.

Don't do it! It's a trick! The director spent an hour getting to know me and was confident she had many men that were perfect for me. She said she wouldn't accept my check if she couldn't match me up. To date, I have gone on 11 dates, and it's been over a year since I joined.

It appears the ONLY criteria that was used to match me was my religious preference because for the life of me, I am thoroughly perplexed as to why IJL thinks THESE 11 men were appropriate matches for ME. I have repeatedly been set up with guys well outside of the 10-year age range I indicated as acceptable, and have consistently been "misinformed" about their ages. Last night I was set up with a guy that was well below my bottom age limit, AND he was told that I was 3 years younger than I am!

OVERALL, the entire experience with this agency has been a complete disappointment. There is no rhyme or reason to their matching. I have wasted $1200.

Circus music should play when these guys pick up the phone, because in my opinion this office is full of clowns! I signed up in the San Diego office and was reasonably impressed with their ability to match me. So, when I relocated to northern Virginia, I thought that paying the transfer fee was a small price to pay to meet new and interesting people through this service. I was wrong. Dead wrong.

The matches they set me up with were, for the most part, excruciatingly painful. Out of the six dates I went on, only one came close to meeting my criteria. I have one degree from an Ivy and a master's in progress from a top-rated school -- I was sent on a date with a guy who used double negatives, expletives, and who couldn't understand the menu (it was in English, and he's a native speaker) and therefore declared the restaurant to be horrible.

He then decided to tell me how women don't have to work for anything in life, and that they get handed opportunities left and right... needless to say, the date ended soon thereafter.

They have also messed up reservations at restaurants (I arrived and they had no record of my name or that of my match), booked dates without my confirmation resulting in my having to make last minute schedule changes to prevent standing up my match, and they have even given me a different location/time than what they told my match. Imagine my surprise when I got a phone call asking where I was when I was unaware I was supposed to "be" anywhere.

I believe these guys are the carneys of the dating world. They promise you a prize, but the game is rigged squarely in their favor. They get $1000+; you get nothing but aggravation and awful outings with random people.

Damages: If I had saved that $1,200 and put it in an interest bearing account, I'd have been far better off. At least I'd have something to show for my money.

I signed up for an "exclusive," expensive dating service with "It's Just

Lunch" (IJL) in October of '04.

The person that initially interviewed me virtually grabbed my $1,000 out of
my hand and promised me she had numerous candidates for me. In fact, she
said she could think of four men off the top of her head at that very

moment.

To make a very, very long story short, I had four dates in 7 months
(I signed for a year), and these men basically became my "three dates from
hell." One made me cry with his arrogance, another was three times my size
and one was simply not my type, with the exception that we were the same

age, period.

With continual dissatisfaction, I wrote the IJL three letters, which I sent
certified. Finally, I met with the director. She swore to me that if I gave
her just one more chance, she promised to find me a great guy. To appease
her, I agreed. (Imagine me, trying to appease her). She also asked me to
please only deal with her, as if she would be the one to solve my romantic

woes.

This was in April '05. The director called me a week later. "I'm soooo
excited. I found the greatest guy for you." Well, needless to say, "Mr.
Great" did not even exist because after three weeks of phone calls with the

IJL, I realized that they were simply "jerking me around."

I finally told them to please give me the refund they promised me. They kept
$200 as an "administrative fee." In the end, my cost for three dates was $220
each, not including the cost of cabs and all the other costs associated with

meeting "Mr. Great."

Monetary concerns aside, I feel so relieved that my relationship with IJL is
over. I have signed up for an online service for just $24 a month and I now
have my pick of many great men. Now the singles scene in NYC doesn't seem

so bad after all.

I feel like I was intentionally deceived. They promise personal, professional service catering to your dating desires and deliver a mundane, completely inpersonal service. I had basic dating criteria that was rarely, if ever met. It is obvious that the people setting up the dates haven't met the clients, they simply read from the fact/interest sheet.

If I didn't ask questions, the information was not volunteered. When I balked because the person clearly didn't meet my requests, I was cajoled and belittled into going on the date anyway. When I called to complain and to try to cancel my service, I wasnt even granted the courtesy of a return phone call.

I paid $1500 for a service that was deivered. They will not offer a refund, I have 8 months left on my contract and would rather lose it entirely than continue to subject myself to the poor service and bad dates.

This service claims to do be a matching service between busy professionals. They take your money in advance, they ask you to sign a release form and after that, you get dates that you wish you could forget about. Their clients are not what they claim they are ... overweight, much older than the age they claim, some unemployed show up as "best matches of your life ..."

It's a very depressing experience, especially if each date is costing $200.00 or more.

I joined It's Just Lunch after a very convincing speech from one of the so called "advisors". Although once I got into the place, I was placed in a small room to view a video about the organization. She then spent one minute giving me a questionairre to fill out. When I was done, she took about 5 minutes to "interview" me and about 20 to discuss the payment.

Oh how I regret writing the check. She told me that I could back out and get a refund if I was unsatisfied. The dates were a joke. They obviously never referred to any information I gave them. When the last date neglected to show up at the restaurant, I called the company and told them I was unhappy and wanted a refund. All she continued to talk about was the next date. I told her I wasn't interested. I was set up with a person and they neglected to tell them I had children. When he found out he canceled.

Finally, I called and spoke with the owner. He knew how disgruntled I was. He asked me if I would give him 4 more weeks for him to "personally" work on my file and then I could get a refund. I said, could you put that in writing? He said no, that he was a man of his word. That was a Friday afternoon. He then set an appointment with me for Monday at 10 to discuss things. I showed up, he didn't.

The girl I met with was nice and she proceeded to set me up with a supposed great guy. This ends up being the guy who doesn't want to date anyone with kids from 2 weeks prior. I then told her very nicely that I just was unimpressed with any of this and wanted my money back. She excused herself and called the absent owner. He told her I would have to put it in writing and he would get back with me in 24 hours. I wrote it out, he never called me. I called him today.

While I had a decent initial interview with Melissa (over a year ago) I have never had contact with her since. I have only been handled by staffers who hav never laid eyes on me or had a conversation with me. They also sound half my age. I took a chunk ($1500.00) of money out of my savings to give this a shot, believing that there would be a genuine attempt made to match me up with someone I connected with. I didn't expect Prince Charming on a horse, but just to meet some men who were at least FUN! It has been over a year. I get a "match" about every 2 months. The only criteria seems to be my age group. I wish I could have a pro-rated refund. This has been a boring waste of money.

I joined in February of 2004 and interviewed with Meredith. I was told I would have 14+ dates and that they had a very large database of men who fit my criteria. It is now August 2004, I have gone on approximately 4 dates. I called Meredith several times to discuss my unhappiness and I soon discovered that Meredith no longer works there and therefore I have not received any dates or calls to inform me of the change. After many complaints, I was transferred to another counselor, Jessica, whom I have never met, and she promised to call me with a set up. No calls after several weeks.

Finally she admitted that the man she had in mind for me was extremely busy and our schedules conflicted. Scheduling conflict seems to be their standard answer to everything. I then started to leave messages for Jessica that I would like a pro-rated refund as I am no longer interested in their service and feel they need to improve their operation. No calls back but I received a letter that they have put my membership on "hold" due to my unhappiness with my membership!

I called back to speak with a supervisor or manager and received a call back from the franchise owner, Michelle. I filled her in on my experience and she admitted that I got off to a slow start. I expressed my feelings and let her know that several clients of hers are also displeased with their matching capabilities. Three of the four men they introduced me to expressed dissatisfaction with the service and with the quality of matches.

$1500 for 4 lunch dates. Doesn't that sound unreasonable? I feel it's only fair for a pro-rated refund. I know the contract indicates no refund but aren't they concerned about reputational risk? If this service was $100 it would be a different story but to take $1500 from someone knowing their customer is displeased with the service and not offer any resolution is just not good business practice.

I became a member of It's Just Lunch in March 2004. At the age of 55 I was uncertain the dating service would have enough members in my age group to honor their promise of 14 dates in one year. Two weeks after becoming a member I had my first date. A second date did not materialize until May 2004.

At that time I informed the It's Just Lunch representative that I had sold my house and was moving out of the area. I was told there weren't any offices in my new location and if I was over 50 miles away from an It's Just Lunch franchise I would be get a prorated reimburesment of my membership fee as stated in the contract I signed. I faxed the owner of the franchise, Mark McNeal a copy of my current utility bill as requested to show my new address. I call every other day and as of July 22, 2004 have not received a return phone call or a refund. Not only does this group have trouble with their commitment to find dates for their members, they do not honor the conditions of their contracts.

I paid a membership fee of $1295 and had one date.

I joined Just Lunch in July of 2003 and have been extremely disappointed. Its a joke. I received a sales pitch from Jennifer, the "director" who told me that she could not wait to send me out on dates and to introduce me to all the appropriate and great gentlemen who were in my community and were listed with her. She even dropped some names. However, when I called her after my first date to give her feedback she said I shall not call her, her job was done by signing me up and interviewing me. Now it is up to the assistants.

Well they did not interview me or had any idea what I am looking for. The dates were completely incompatible. Each time I tried to talk to the matchmaker, I was hustled off the phone as quickly as possible. I wanted to leave and was happy to receive just 50% of my money back; however I was told I couldn't get a refund, and they kept reminding me I had signed a contract. Their contract however states that if they can't provide me with 16 dates based on my criteria, I should get a refund. But there is no time limit - it is one and a half years later and they could only just come up with 6 dates. They absolutely do not have men for me . I have met a lot more and very nice men on E Harmony. Much cheaper and well worth the money!

I joined IJL to meet new people. The matchmaker on the phone, Jenny, sounded very enthusiastic and informed me that the company was featured on Oprah and that many new clients were joining every day. I went to be interviewed with a Lisa W for an hour or so, and we discussed the type of person I was looking for, my interests. However, I was not allowed to ask questions, was told to pay a $200 fee included with a $1000 membership "promotional" fee they had, and made me sign a contract about which I was not allowed to ask questions.

The dates ranged from completely incompatible to a downright awkward, meaning they didn't look at my interests. Each time I tried to talk to the matchmaker, I was hustled off the phone as quickly as possible. In fact, I was forced to date somone whom I felt was not compatible with my interests. However, the IJL matchmaker told me she would not set me with anyone else until I dated this person! Their lousy, unprofessional service made want to leave; however I was told I couldn't get a refund, and they kept reminding me I had signed a contract. Their contract however states that if they can't provide with 16 dates based on my criteria, I should get a refund.

I have talked to the owever of the franchise, Jason, who doesn't understand why I'm so upset, and will not give me my money back. He also will not give me specifics on what my fee is being used for, since I have to pay for time, and money for the drinks and meals that come out of the date!

I've lost $1099 and time on a service which has brought me nothing my emotional distress and frustration.

I joined Just Lunch in October of 2003 and have been extremely disappointed with the dates they provided. Two were over the age limits I requested, one had drug and alcohol issues and told me he attempted suicide, and one had cerebral palsy. I am very active and would never pick someone with a handicap for a mate.

One date told me he goes on a date a week. I am lucky if they get me a date once a month. It appears that they forgot to tell me they have more women than men in there mix. I wish I could get my money back. I did so much better on the internet. I paid $1200.00 for this service and do not feel I am getting my money's worth.

These people are the used car dealers of dating. I received a pressured, enthusiastic sales pitch from Jennifer, the "director" who told me that she could not wait to send me out on dates and to introduce me to all the appropriate and great gentlemen who were in my community and were listed with her. However, she first tried to get me to meet guys who lived up to 2 hours away (???) and were older than I had requested.

When I pointed this out to the receptionist (who seemed to do all the work) she said, "OK, what kind of man are you looking for?" Either the original "intake interview" is a sham, or else they lost my file and were just matching me with whoever. When I later talked to Linda, the manager of the office, she apologized for Jennifer's mistakes, and then said, "What kind of man are you looking for?" When I suggested she look in my file, she hemmed and hawed.

It's now 6 months later, I have only had one "match" and Linda has not returned four telephone calls I made to her. The only honest person in the office in the receptionist, who apologizes. The one match I had was a bit odd as the "gentleman" did not know much about me; again, this leads me to believe that they lost my file or never refer to them when they do their matchmaking magic. For the last month they have been conferring and have agreed to give me a refund, but I have still not seen it, despite their claims that it was mailed out earlier.

Another thing: when I first phoned IJL, Jennifer quoted me a $995 per 12 dates price. When I made it into her office, the price had jumped another $100 to $1095. I opted for the lower, 6-date agreement, and Jennifer pouted and whined at me.

I was told by Michelle that she was the "Love Goddess" of Atlanta who was invited to clients' weddings all the time. I was introduced to two exceptional women who would not date me again, then the rest were (unsatisfactory). I complained to Michelle who told me it was all my fault, and that these were the only matches appropriate for me. It cost me $1300 dollars and a lot of lost time.

I stupidly paid $1,000 for a 6-month membership. The woman that interviewed me led me to believe they had LOTS of men that would fit my criteria. I initially left the interview feeling positive. I even got my first call about a match the very next day. IT'S ALL A SHOW!! I'm going into my fourth month and have only been introduced to 3 men, none of which were good-looking or had similar interests.

Even when they call you to tell you about the match they have for you, they simply tell you the person's hair and eye color, height and job title. Why did I fill out a form and give specific information on ideal interests and characteristics I'd like in a partner if that "so-called" match seems like it was pulled out of a hat? They rope you in, give you a crumb to nibble on right away, and then they're just going through the motions.

My second date was even worse than the first. As soon as I saw his face I was upset. What made me more upset was the fact that I found out by talking to him that he walked two blocks to the meeting place while I had to take a 15-minute subway ride. The restaurant was picked arbitrarily - and so was my "Match" as far as I'm concerned. When I got back to my office, I called and asked one of the reps what they considered to be a match between the two of us. She couldn't answer me.

My experience with "It's Just Lunch" has been nothing close to what I expected. I'm not even interested in fulfilling the rest of my membership and meeting more men.

I just got off the phone with H. in the Chicago office who tried to set me up with someone I wasn't interested in. I turned him down and she kept saying that the "advisors" matched us for a reason. I told her that I know myself better than someone who only spoke to me for one hour and I won't go out with this guy. She then told me that because I missed giving feedback on my last date that it was my fault that the "advisors" weren't matching me correctly. I told her then why haven't they used the feedback I gave them from the previous 6 dates?

I asked for a re-evaluation meeting and she gave me "we'll get back to you". I was told that after 5 dates you are brought back in so that you can see if you're on the same page. I don't think they'll see that as something they can do. They really need some training on customer service. They forget that I paid them so I get a lot of say in who I will or will not be matched to. I believe once they have your $1500 they don't give a **** about you.

Their matching capabilities are really bad because I've been out with men that don't match what I told them at all. They don't give the full disclosure on a person either. I'm not interested in someone with kids and told them that. So what happens...they set me up with a man who works constantly and whatever time he has left he spends with his kids out in the suburbs. This same man told me that he could go out with someone every week but for women they just set them up with whatever man walks through the door because there are more women than men. So true.

I bet if you talked to the women that belong the number of unhappy people would be much higher than happy. They really run a shoddy organization. I'm in sales and if my team ever talked to the customers like they do I'd fire them.

I paid $1500 for what I thought were going to be quality dates and haven't been set up with anyone yet who's worth it. What makes me mad is their customer service or lack thereof. They don't listen to what the customer wants or needs and then argues with them when the customer pushes back.

Like all the other complaints in this category, I feel I'm the victim of misrepresentation, high-pressure sales tactics and poor client service. I paid $1500 for 16 introductions. I've been on half of them and it's been 1-1/2 years since I signed up. The caliber of people I've met has overall been poor and they obviously aren't getting me out much. Out of eight introductions, only one has led to a second date.

My best advice to others is to forget It's Just Lunch and instead use online dating services like match.com, yahoo, matchmaker.com, etc. They are a fraction of the cost (around $15/month) and YOU get to do your own screening. Certainly this isn't totally risk free either, but the investment is much smaller and, if you're smart and careful, the results are a million times better than IJL.

Thanks to the internet, I am currently casually dating a CPA who's head of general accounting with a major corporation and a PhD who's a vice president of business development for an international company that sells food safety devices. Both of these guys are attractive, considerate, successful, wonderful gentlemen who know how to treat a lady. They could spank the pants off anybody I met through IJL.

I have not received $1500 in value from IJL. They did not deliver on their promise to set me up with gentlemen with whom I share common interests and the frequency of introductions doesn't even come close to what was promised.

I joined this service about two years ago. I moved to Santa Monica for a while (about 9 months) and only received two matches. I then moved back to San Diego. Since that time, the men I have met are not even close to what I am looking for in a potential mate. I joined the service to meet someone for a relationship. So far I have only men that I wouldn't even go out with on Match.com.

I met two guys who were close to what I was looking for but one of them is having financial pJohnlems and is looking for a meal ticket. The other one is wealthy and a TOTAL player who just wants to sleep with as many women as he can. Most guys do not pay for the dinners so I am buying my own food at some expensive resteraunt where I would normally not be seen. This and the 1200.00 fee they charged me has lead me to nothing but heartbreak.

I think this whole concept would totally work if the agency and their clients were as honest as I am when it comes to matching up people. Most of us just want to meet someone nice and not have to go through the bar scene. I want to be married again but I am finding that this service is not going to lead me down that path.

I wish I had read the Consumer Affairs report before I had signed up or I should say before I was HUSTLED by Diane in the Los Angeles office. My experience is much like Anna' s - the very few dates I have had over over the course of the last seven months have been with men I have had little in common with. I found that their database for single men is very limited - one gentleman I met said he had 4 dates in one week more than I had since I had originally signed up.

I'm not even on the date every three weeks rotation (try one every two months) at this rate my contract won't run out until the year 2005. He also told me about the numerous mixers he has attended through It's Just Lunch - none of which I had been advised about. I think the most frustrating thing about all of this is their lack of professionalism - Diane misrepresented herself, the company and their services.

At least Anna spoke to Diane -the numerous messages I have left for Diane and her staff - have gone unanswered. They make it very hard to get in touch with them - there isn't even an email address. Bottom line once you hand over a check (no credit cards - this should have been my first clue) - THERE WILL BE NO CUSTOMER SERVICE.

I went into the office and interviewed with Diane to learn about their service. In short, she assured me they had a large database to satisfy what I was looking for and they provide a minimum of 14 dates over 12 months as a worst case scenerio. I went on my first date with someone who was everything that I said I DID NOT want. In addition, they set the date up three weeks in advance, which I thought was weird.

I was obviously unhappy with my first experience and confronted Diane with this.She was belligerent, defensive, and aggressive and told me I was judgemental. Aside from being insulted, I gave it a second chance to learn that they send people out every three weeks to fulfill their 14-date requirement, which was misrepresented. In addition, I also learned that her top candidates for me had to be coaxed into another year's membership before I could meet them which tells me they obviously do not have a sufficient database.

I then expressed I was unhappy, wanted my money back and was willing to work out a fair, prorated amount. I was once again insulted by Diane and told I had a bad attitude and there is nobody I can contact above her because she runs that office and there are no refunds. She told me I had to go out on more dates or put my membership on hold. This is not about me having a bad attitude, it is about Diane being a bad matchmaker who lacks listening skills. She is aggressive and takes advantage of people and their weekness of wanting to meet someone.

She is holding me captive into doing something that I do not want to proceed with. Her handling the pJohnlem poorly was worse than the pJohnlem itself. She is an aggressive, cheesy salesperson that bullies people into these memberships. I don't want to deal with this woman anymore. I paid $1,500 to be captive, miserable and mistreated.

This service consistently misrepresents information about myself to others, and about others to me. They provide me with false information about a match. For instance, I was promised by Amy and by Nikki (the director) that they would honor my written request for a match not being older than 42. They called to tell me that they had a match for me last week who they said was 45, but looked much younger. I met the person only to find that she was 58.

The lady laughed when she asked how old they they told me she was, adding that this service lies to its clients all the time just to stay in business. She told me how they have consistently told other men that she was younger - she is very upset about it. Other matches have told me how they were given false information about me. I am consistently given other false information about the women they match me up with.

The fee for my membership in this service was in excess of $1,000. Each time they provide false information about me or about the person they match me with, I'm ripped off in the process. In spite of my complaints, they promise not to do it again, and then just continue with the same deceptive practices. Members of this service are simply being ripped off. Plus, they match their clients at restaurants that they maintain informal agreements with. Often, one of the parties does not discover that they are the victum of false representation until the restaurant establishment has had opportunity to make a sale, so the loss continues as having to pay the restaurant, adding to the cost of each misrepresentation. Losses generally add up to be in excess of $100 per match date. The whole thing is humiliating and embarrassing - most will not complain just because they are so embarrassed by it all.

Matchmaking service. A date was arranged with a married individual. I do not like how the director conducted herself when I was displeased with the fact the individual was still married. That the individual was separated did not ameliorate the issue for me.

The way she handled the pJohnlem was even more of a pJohnlem. Unyeilding, slick, used-car-salesmanship are the words that come to mind. She has $1300.00 of my money for arranging three "dates", the third being with the still legally married individual. I wanted out, she told me no and gave none of my money back. I wrote several letters to her asking for my money back, even allowing for a mutually agreed-upon processing fee. She would not yield. I am looking to take her to court. This attitude concerning what is a very personal service contract is horrible.

Damage Resulting: Economic, $1300.00; Emotional, minimal, but difficult. Her tactic is obviously one of attrition, hoping to wear down people and hope they go away, too embarrassed to admit to having used a dating service to follow through with a suit.