It's Just Lunch - Angry Women

This is a scam. They told me "we understand this is a trying time for you!". They were not upfront and misleading. I felt like a trapped animal. They have my money and they won't give it back. I never even went on a date. It was like a tag team and then when I was giving them a hard time, I had 4 people calling me and harassing me to use their service. To add insult to injury, I own my own business for 33 years and I can't believe I was taken advantage of. All the red flags were there. I even went to this sales person office to meet her and it was a shell of an office. No personal pictures or things that would indicate that this was a legit business.

They had me sign the contract. I asked about the refund policy well. It says you have 3 days. Well this women were nowhere to be found for 3 days, never answer my phone calls and were not available. She said 3 dates. Well the contract says 3 introductions. Meaning, if they mention a potential date's name, that is considered an introduction. That is **. I am sorry I didn't read all the reviews first. If there is anyone who can help me put a stop to this and return my money, I'd appreciate it.

I joined this service, as an alternative to online dating, and I am completely dissatisfied. For the amount of money this service costs, it was my understanding that they would work with me, to try to find compatible matches. The "dating advisers" that I have encountered are a joke. They have been completely unresponsive, after explaining that they would be readily available by phone or email. The phone calls are never answered, let alone, in a timely manner. The dates are supposed to make things seamless, separate checks are to be provided, so that there are no uncomfortable moments as to who will pay. Both times, this did not happen, and the men were gracious enough to pay the bill, while I paid the tip.

I just want to let anyone thinking about joining this service not to. I wish I found this site before I joined up. What all con artists that are Jody, Lisa, Debbie, Isabel. Once they get your money they are gone. Broken promises and breach of contract. I have had 3 dates and all were not what I was looking for. Example, I would say I want to date women over 30 and they would call me and try and set me up with women that were 24 and tell me I need to be more open. They would describe matches as having big boobs, has bit of a rump, chubby. I wonder how they described me! Very unprofessional and was a huge waste of time and money. All dates were horrible. I had better dates on eHarmony and Lavalife. Save your money.

I suggested a friend to use IJL and she refuses now because she read all these negative reviews. I am here to tell you, I had a wonderful experience and I was matched to men that were like me... educated (2 masters degrees), active (run half marathons), attractive (used to model). If you are complaining you didn't meet a certain kind of guy - maybe you met the guys you do match up with. Maybe, all of these people were matched up to others just like them but they wanted something out of their league.

All I know is I met my soul mate from IJL and I know a lot of other people who have had success. I knew when I signed up, I was spending a lot of money, but that's the idea. No one struggling to lose $2,400 should do it, only if you are financially secure! I never had any expectation. I would meet the love of my life, but I did just that! Expectations are everything people. Just read reviews for any given cruise ship, some people will love it and others will hate it! Guess what? A lot of that has to do with attitude. Honestly, the way many of these people rant and rave over a little money - no wonder they are single! Can we say bitter?

It kills me that all of these negative comments may keep someone from stepping out and finding their true love because some people had bad experiences. Life is what you make it and so is any adventure, so feel positive about trying new things. I will never regret IJL and will always be indebted to them for the success.

By the way, my partner paid the same fee as me and so did every guy that I met! Philadelphia has a ton of great guys, I speak from first hand experience! So, my advice is just go for it if you have the extra money. If you can't afford to take the chance - don't do it!

I paid a $1000 for this service. I was promised a large amount of dates with beautiful, successful, and sophisticated women. Of the dates I received, none of them were beautiful, successful, or sophisticated. I come across better quality women everyday than the ones they sent me, which defeats the whole purpose. Unless you're unattractive and really desperate for dates I would highly not recommend this service.

I feel completely scammed by IJL Norfolk. I was sold on a Tuesday and was given 3 detailed profiles of women I was going to meet starting within the week. Now it is two months later and I have met one person, who was not even one of those three. And I believe she was an 'actress' herself. She pretended as though she was not supposed to exchange contact info with me for the second date, but rather go through IJL to schedule the second date. I knew she was bluffing, so I let it go and never heard feedback from IJL.

Then the next date they scheduled 'canceled' the day of the date. IJL stated that she was sick. I could go on and on but my experiences basically match up verbatim with all the complaints on here. It has been a ridiculous experience, and how in the world can anybody take it serious once they feel they have been scammed? I'm out $1,400 with one ridiculous date to show for it.

Its Just Lunch in Dallas TX have done me wrong and now will not fix what they did. On Dec 1, I spoke with a very fast talking woman and gave in and gave her my cc info. I explained to her that I was having oral surgery so I will not be able to come there at this time. The next day, I was told I had oral cancer and contacted the office and left several messages for Jenna, a rep there, and she never would call me back. I kept calling, spoke with her and she assured me my money would be refunded and she will let her boss Gayle ** know.

I went in for emergency surgery on Saturday and was not able to deal with it due to could not talk. I seen my cc had not been credited back so I emailed them and got the run around saying I will need to contact Gayle, the director. I did that and she gave me a big spill saying I told the guy you can't date at this time and they will wait. I explained to her I was in the fight of my life with cancer and a single parent, I just wanted my money. I need to get my family here to be with me. She said she will work on it and she was trying to help me but she was with a client and had to go. I cried and tried my best to talk due to a piece of my jaw was removed, it was hard and painful. She still will not refund me my money.

I cancelled with in 24 hrs, never went on a date, spoke with a man, nothing and they want to keep my money. No one there ever told me they did not refund money. Until today, Gayle ** told me that. I explained to her, "I cancelled the service with in 24 hrs. You have not done anything for me." She still have not called me back. I have left several messages today. Every person that answer there start lying the minute they know it is me, like she's on the line, she's at lunch or she's with a client. This is wrong. I don't know it I'm going to make it through next month due to I am in stage 3 and these people will not give me my money. Someone please help if you have an answer for me. They kept charging my card 3 to 4 times a day. I had to cancel my card to stop it.

I have to weigh my 2 cents on in this. First of all, thank you for posting your experiences. Listen, after what I have read here, I think a class action lawsuit might be in order. You all ought to get together and shut this company down (Its Just Lunch). It would be totally worth it. On top of that, you would have peace of mind because they took your money and did not deliver what they promised.

My advice to all of you is this, Don't ever, I mean ever pay some fee like that until you have checked them out on the BBB or Google reviews. (This is how I found consumer complaints).

I just got off the phone with one of the reps at IJL and she gave me the spiel and was talking 100 miles per hour. Whenever someone does that, watch out. It's a sales pitch. I remained quiet until she finished in which she asked, I bet you want to know how much it's going to cost right? Ha, ha, and I'm like, yes, that would be nice. Do I need to sell my car? She said, "No, no, 12 months for $2,200, with 14 guaranteed dates." And I'm like, "Are you serious? I can do 12 dates in one month standing on my head by myself with no help from anyone." She quickly ended the call.

If something seems too expensive, listen to your instincts. It probably is. I so want to protect people from parasites. Please be careful out there!

explained that I had requested a hold to extend my membership, and didn't realize that she wouldn't be matching me while I was on hold. I have spoken with Lisa and the other dating coordinators quite a bit since I wrote my complaint, and I feel more optimistic that they will help to find me the match I am seeking.

I am a 29-year-old woman who has no issues meeting men in the every day world. The challenges I've had have been associated with not finding the "right person," which is what I thought IJL could help me with. During my interview with Julia from IJL, I was given guarantees, such as that I would be given a couple dates a month. She also said that the dates would be within an hour away, there were a lot of guys in the database that met my credentials, and that Julia would be my primary contract. After signing the contract, Julia disappeared. I sent two e-mails and a voice message, all of which were not responded to.

The first and only date I've been on over two months was with a guy that lived close to two hours away. The second date I was recommended to was 5 foot six inches, two inches shorter than myself. When I explained that a guy that met my height was a requirement, the response I received from the matching consultant was that "Antonio" loves to dance and is "smooth" like a Rico Suave. Both of these characteristics are not attractive to me and it's obvious the matching consultant knew nothing about what I was looking for. She additionally said, "He's totally my type. I would go for him," even after I explained that he's not who I'm looking for.

Another major issue has been with the customer service, which has been virtually non-existent. I was told I would receive responses to my voice messages and e-mails within 24 hours, which has certainly not been the case. Usually it takes 3 days to receive a response, sometimes up to five days. After explaining to Jamala (the matching consultant) the issues I've been having with IJL, I received an e-mail saying, "I'd like to discuss these issues, please call." I called Thursday morning and since then, I have received no call back (almost three days later). The bottom line is that this service sells people on false promises. I feel lied to and stolen from. I hope all other people who think about doing this service make sure that all guarantees are spelled out in the contract. None of the verbal promises made by IJL can be trusted.

I joined It's Just Lunch in Denver, CO in June 2011. I completed my application. I had an interview with Jen **. I explained that I was new to Colorado and was interested in meeting new people. I said that I was going on some fun dates with professional men aged 37-50. I gave her some guidelines that definitely were not unreasonable. I wanted to meet a guy that hopefully played golf and/or snow skiied, had his life in order financially, and wanted at least one child in the future. In the interview, I asked whether they had enough male members who would be compatible. Before I signed the contract with them, they assured me that they had many men in their database to fulfill what I was looking for. They quickly ran my credit card. I paid them $1600 ($200 off the regular price of $1800) in advance for 6 months of their service, based on their promises to provide compatible dates for me. Jen assured me that I would be introduced to at least 2 men per month.

They require that you phone them to "give feedback" within 24 hours of your date. They told me that this was, so they could get a better idea of what you did or did not like about the guy, and they could apply this to find you a more compatible date the next time. It all sounded fantastic. The truth was, they did not have nearly as many people in their system as they had told me. They claimed they had 800 active members in Colorado. As I type this, it has been exactly 7 weeks since the last date they sent me on. And the contract is only 24 weeks! They have not even come close to delivering what they promised.

Exactly 5 times, Jocelyn called and set me up for a date with my next match, only to have the gentleman suddenly leave town and have to cancel the date at the last minute. Three of the men left, went to the mountains, and were out of cell phone range. One left the country and was out of cell phone range. The other one left town at the last minute and didn't know when he would be returning. They always gave me some strange excuse as to why the guys had to cancel. I expressed my concerns to them numerous times on the phone. I even went in for a face-to-face appointment with Jen again to ask her what in the world was going on. I told her I would like to quit the service and be refunded back for the remaining time. It was because they were unable deliver what they had promised me, and I was tired of arranging my schedule and having almost everyone cancel at the last minute (if those guys even existed). Of course, they always refer to the contract, which states no refunds.

I am a business owner and also state that there are no refunds on my merchandise that people purchase from me. That is what I advertise. But any customers who come to me and are unhappy with the product they have purchased from me are refunded immediately, without question. This is the foundation of good customer service, and moral character as well.

This company is not qualified to be in the matchmaking business. The promises they make to the prospective members are for the purpose of putting money into their own pockets. The sad part is that Jen, Jocelyn, Erica, and Hope all know exactly how to tell people what they want to hear and are making lots of money lying to people day after day after day. Now I know why their office doesn't have normal glass doors. It is the only office in the entire building that has a wood door with a little peephole for them to look through and a doorbell! They are probably scared for their lives and they're hiding behind that door! Because I gave them a chance to make things right with me and they chose not to do so, I am also sending this report to Consumer Reports, the Better Business Bureau, and every other place online, and in all the professional networking groups I attend to get the word out. If I can keep one other busy professional, or possibly a single parent from wasting their time and money with this company, then I feel it will have done some good.

It's Just Lunch ignored my specific requirements for a match. By the third date, I said no more, you aren't hearing me. They said I absolutely must accept the dates or I forfeit that particular match.

After considerable thought, I resigned early. I would rather forfeit a date than be forced to meet someone with whom I am already uncomfortable. The dating director working with me (Denver) was unperturbed with my cancellation of the contract.

I had a number of men tell me that It's Just Lunch lets them extend for free because there are not enough men to match with women.

I could never recommend this company to anyone. I can't remember ever filing a complaint in public, but I am so distressed with their business model that I feel I have to say something. I feel that they "steal" money and then do not fulfill their part of the contract.

This is not even worth rating. This is a huge scam and something needs to be done about this business. They offer a service and there is nothing but lies and misleading information. They refused to refund money, yet continue to give a very high pressure talk. I am totally frustrated and irritated that such business can continue to exist. All I want is my money back. They're not the "quality professionals" they claim to have clients.

This is a complete scam. I was suckered into subscribing to this service the same way as everyone else. This company prays on the emotions of singles everywhere and do not provide the services they promise upfront. They draft contracts entirely protective of themselves and not at all of their clients. What I don't understand is if there are so many complaints about IJL, why can't this company be shut down? There are definite breach of contract issues here. Does anyone know of any recourse that we can take?

I am paying a lot of money for empty promises so I am willing to bring this matter to court.

I signed up with It's Just Lunch and they charged $1,300 on my credit card for 2 month. I did not hear from them. I tried to reach them, and they said they had a match for me then they said they didn't. This went on for months. I was getting new people dating coaches to talk to. It seems like they can't keep any employees too long. I requested a refund. They refused and said they would put my membership on hold. I want a refund. I am willing to take my case to small claims court, but no one will call me back and give me their address. This company is a scam.

I contacted IJL to get information and use their service. I was not provided with any services, contact, or further notification from them until Thursday. I contacted them via email and telephone on 8/16 to terminate their service. They had not provided any service to me to that point. They are refusing to return my money to me.

I called to see what this service was all about, and I agree that these are high pressure sales calls. I found myself getting interested, and I made an appointment for an interview. This is where I screwed up, and was plain stupid. Erica told me in order to reserve an appointment she needed my credit card number, which I gave. I made an appointment, but due to circumstances beyond my control, I had to reschedule for the following month.

I then get my credit card statement to find out that I have been charged $2,200.00 I wish I have read these complaints before I so blindly obliged Erica's request. I am meeting my lawyer tomorrow. This is deplorable. Certainly, when you rent a hotel room or a car you give your credit card, but are not charged until after their services are rendered. I never met anyone for an interview, much less set up any date.

It's just lunch is a total scam. I paid over $1600 and never got a live person on the phone. There was no way to get in touch with customer service and email response said: Automatic out of office for 4 days. Details galore. I'm a single mom with no outside family. I was told I would speak to my dating director within 24 hours and have a date by the next week. I reserved a babysitter that I will now have to pay despite not hearing from my dating director.

I was going to join the agency but Janine mailed the contract to the wrong address. When I didn't get it, I called her and found out she sent it to an address I lived at two years ago.

In the meantime, I lost my PT job and being a state employee was losing about $400 a month to increased employee contributions. So I called Janine and since I still hadn't gotten the contract or signed anything, would they just refund my money as they had put it through the credit card the day we spoke on the phone. Janine wasn't there so they gave me her voice mail. A few days past and some girl called with a date for me. So I again called and asked for Janine and asked her if she could refund the money since I had not signed the contract or signed to have the credit card transaction go through. She said she would get back to me.

Two days later, she called and said her boss said there is a Wisconsin law that says she can only return the money within three days even though I didn't sign any contract or sign for credit card submission but that they would give me six months extra on my contract. I told Janine she was lying and I will contest it with the credit card.

I signed up for It's Just Lunch for help with the demographics dating.

I am a fellowship-trained surgical sub-specialist (female). My primary request was that my partners have a good education, a neutral accent, and good table manners. I was set up with a man who works on telephone lines and was told he was an electrical engineer. When I spoke with them and discussed this, they stated that he had lied to them. Unlikely, as he was a very nice man. I was set up with further men without an education -- or with, say, an R.N. I had made myself expressly clear that I was in no hurry, they should simply wait for someone with an education. I then had two Ph.D's, which was better, although one of them had no idea that I have two children. Three of my dates had been to community college (I went to Ivy league). My final date, before I told them I will no longer be needing their services, was an auto mechanic. He had taken some classes at community college and moved into selling tools.

I wanted to select zero (0) stars for overall experience, but this site wouldn't let me. I joined IJL (It's Just Lunch) in Nov of 2009. They made my first match almost immediately. He wasn't at all the type of person that I was promised I'd be introduced to. They didn't make another match for me until Feb 2010. Again, not up to the expectations they had promised. They made two more matches over the next few months, and then I went on and off of hold and then back on hold. I called in March of 2011 and asked to be taken off of hold, with no response from the company. This was the norm even though they state that, "Your call is important to us, and we'll respond within 24 hrs."

When I called again in July, I was told that my membership had run out-- only four matches. Had they taken me off of hold in March, my membership would not have run out. I have been told by men that their memberships are extended at no additional cost to them. Even when I showed them proof that I had called them in March, they wouldn't budge, but suggested that I can rejoin. They have to be kidding!

I signed up for It's Just Lunch dating service in late June 2011. The service claims on their website to match clients based on their "desires, goals, motivations..." This statement appears to be untrue.

I was initially contacted by my dating director, MJ, on July 5. We discussed potential matches. MJ gave me very minimal information on each man. I had to play 20 questions to determine if each man was someone I'd be interested in meeting. One man whom MJ wanted me to go on a date with did not have certain attributes I look for in a male. When I expressed my disinterest in the man, MJ pretty much told me that I was close-minded and that I should give him a shot. MJ kept pushing me to agree to meet this man, even though I was uncomfortable with it. It made me uncomfortable that MJ kept hounding me about this man. I felt that MJ was out of line. I feel it is not the director's job to tell me who I should and should not be interested in, and definitely not his/her job to persuade me to go on dates with certain people. I held my ground and told MJ I was still uninterested.

The second match MJ wanted to make was with a gentleman who sounded nice. I will refer to him as "Tim". Again, I played 20 questions with MJ to make sure I would be interested in Tim--that he didn't have any of my "deal breakers".

After our phone conversation, I got an email from MJ listing my scheduled dates. In the email, I noticed that MJ arranged a date for me with the man I told her I was uninterested in meeting.

I found this upsetting and it made me lose confidence on my dating director. In my opinion, clients should not be matched with someone who does not meet their desires or be matched with people they have expressed disinterest in.

I wrote MJ a reply requesting that the date be cancelled. I added in my email a list of "deal breakers" to help MJ with the matching process.

The next day, MJ called me in response to my email. MJ told me that her friend said she should call and apologize to me and that she should not make me go out on a date with the guy I told her I was uninterested in. That's pretty much all she said. Didn't really come out and apologize genuinely.

I felt very uncomfortable with the fact that MJ was talking to her friend about my dating situation. My confidence and trust in MJ decreased significantly at this point. I decided to call IJL to request a different dating director. A man answered and placed me on hold. After being on hold for a few minutes, the line was picked up and it was MJ. I had no idea I was going to be transferred to her. The very first words she muttered to me were, "Do we have another problem?"

The attitude in her voice shocked me. I explained that I want a different director because I do not think our personalities mesh well and that I have lost confidence and trust in her matching abilities. MJ was rude to me during the whole conversation and was less than apologetic. MJ informed me that there are no other dating directors--she's the only one--and that there is pretty much no one else I can speak to about my disappointment. She said that there was no customer service department and that if I had any problems, anyone I speak with would just direct me to her.

A few days later, I went on a date with Tim. This was my first IJL date. I came to find out that not only did Tim live over one hour away from me (deal breaker), but he also had two children (deal breaker). Tim's occupation was also a deal breaker for me. MJ specifically told me on the phone that Tim was divorced with "no children." I was astonished that MJ had set me up with man, knowing full and well from our phone conversation and my email that I was absolutely opposed to meeting someone who has children and opposed to dating individuals in Tim's occupational field. There were many other lies that MJ told me regarding Tim, but I will not get into that.

After the date, I emailed MJ and also called MJ and left a voicemail expressing my disappointment. Three days later, she sent me an email telling me to call her. I could not get a hold of her by phone until three days after that.

During our phone conversation, she was rude and uncaring. I expressed my disappointment in the date she arranged. Tim and I never should have been matched.

MJ was less than sympathetic. I told her I did not trust her and did not want to be a client of IJL any longer if I cannot get another director. I told her that she was not arranging dates based on my desires, goals, motivations--the way how IJL claims they make their matches.

I asked for the owner's contact information--the website had my local IJL listed as a franchise. MJ informed me that it was not a franchise and that there was no owner. I then asked for contact information of someone I could speak with about getting a refund. MJ said they don't give refunds.

They charge a large sum of money for their services, which they promised but do not deliver. It appears as though the It's Just Lunch in my area is a scam.

My first date, was a no-show. I immediately asked for a refund and said I wasn't interested in their services. After Geri Evans promised me she would personally take care of me I was quickly switched to someone else. They refused to let me talk to anyone higher up the chain.

The second date was did not meet my dating profile requirementst at all. The third date said immediately when he met me "Oh no, they screwed up again."

Fourth date did not meet my profile specifics which included interestes in physical activity. His basic interest was watching TV and strolling in booksstores. Each time I asked for my money back. Each time I was switched to a new dating specialist. All my requests to speak to a supervisor were ignored. I told them their customer service was horrible and that it I would have much more success paying $24 on Match. They are a horrible organization and can't justify the $1,000 they charge.

My last date was a no-show and no one at It's Just Lunch responded to my phone calls or email until this month.

This month I am working with Kendra who made me retell the whole story and promised she would help only to be told that what she could do is not count the previous dates and start me over. This is after I told her I was recently mugged and injured and could use the money to off-set medical costs. How they are able to continue to operatee as a legitimate dating service is beyond me. Kendra also refused to let me speak with a supervisor.

I joined in August 2010 because I have met only old fat men in eHarmony and thought perhaps this would be answer to meeting great guys who were interested in meeting energetic, enthusiastic woman in her sixties. Instead, I got a lot of of guys not really interested in anything serious. I even had to say no to a 79-year-old guy who was half -blind and had to take a taxi to a restaurant not on the list because it was close. He was a nice guy only that he's a little older. I asked for my money back, but instead they sent me a guy who was from the next county. I refused and haven't met anyone from my area since. I really wanted someone who would be able to hike, go to museums, theater, and who lived within 20 miles. But there seemed to be no one in the pool who was energetic, interesting or young enough to be with me.

What is this all about? I spent a lot of money to meet someone nice, lives nearby, interesting, articulate, and well-traveled. But all I got were guys who were really not interested in travel (or had maybe been to Europe once....I had lived there for 6 years). These 20 or 30 something girls had no idea what I was looking for. This was not what I was presented with, not even close! What a waste of money. Obviously money doesn't buy happiness, not even close!!!

On 1/13/10, I joined the dating service, "It's Just Lunch." I met with Director Tsuki R who interviewed me and decided immediately that I would be a good candidate. I had some doubts, especially given the exorbitant annual membership fee of $2200 and had wanted to think about it but felt pressured by Ms. R to make a payment before leaving. While I did sign a contract that Ms. R completed on my behalf, I was still a little uncomfortable and hesitant and offered to only pay 50% ($1100) on my debit card.

After additional research, I decided to cancel my membership. I have found numerous complaints online from other members across the country and in Canada. Membership fees vary from region to region ($1100, $1400, or $1600). I suppose that variance could be attributed to how large a city/pool of candidates is, but the one consistent issue is that everyone has been very unhappy with the service, either they're poorly matched, the members are not thoroughly or even marginally screened, etc. I read one story of a woman who had been set up with a married man!

Ultimately, I am a traditionalist and I just don't feel comfortable meeting men this way. I also found complaints from former employees who have stated that It's Just Lunch institutes discriminatory and deceptive practices, i.e. they do not accept African American or overweight members. Their directors are encouraged to sign up as many members as possible regardless of whether or not they think they have suitable matches and they do not set up members on their first date until after three business days, which is the grace period to cancel the agreement without penalty.

On 1/21, I wrote a letter, which I faxed and mailed on 1/22 notifying Ms. R of my decision to cancel the membership. I further explained that with the demands of my job and heavy travel schedule, I would not be able to maximize the potential benefits, and if I couldn't do so there was no point in continuing the service. To be fair, I deducted the $200 administrative fee and since I was unsuccessfully matched on one lunch date (1/20), I prorated the incurred expense of $142.86. These figures combined amount to $342.86. I asked to be reimbursed for $757.14.

Late in the day on 1/25, I received a call from their coordinator Lindsay to schedule a conference call with Ms. R for the next day. I gave Lindsay two available time slots: 11 a.m. and 2 p.m. Lindsay never called to confirm an exact time. The following morning (1/26) when 11 a.m. came and went without a call, I assumed that Ms. R would call me at 2 p.m., but by 2:05 p.m. when I had still not heard from Ms. R, I called her. Ms. R explained that they have a no refund policy and offered to put my membership on hold. I explained that I was resolute and that if I felt uncomfortable today, I would feel the same two weeks or two months from now.

I also confided that I had recently rekindled a former (serious) relationship, but she insisted on placing my membership on hold. I could not understand her inflexibility. What if I were to marry my ex-boyfriend? Would my membership remain on hold indefinitely? Unfortunately, I signed this contract during an especially vulnerable time and if they are never compelled to reimburse me, that will be one very expensive date and lesson learned. Nevertheless, I wanted to bring this issue to your attention because at the very least, I think their agreement needs to be modified. I am hoping that an attorney of interest will read this letter as I would be willing to join a class action lawsuit. I have found their behavior deplorable, unconscionable and question the legality (at least) of their actions and most certainly the ethical and moral implications of being forced to go on dates against my will!

Ms. R then offered to speak with her management team and call me back the next day. Late afternoon on 1/27, I received a voicemail from her that she discussed this issue with her manager, but that she was about to go into a meeting. I called her on 1/28, but she was at lunch, so I left a voicemail. She never called me back. I called her on 1/29; she had already left for the day, so I left another message. I received a voicemail from her on 2/1. I called her back straightaway, but she was unavailable again! Oddly enough, each time Ms. R has left me messages, my mobile never rang. I suspect that Ms. R was surreptitiously calling me from a mobile instead of her landline to avoid speaking with me directly.

I joined this service and attempted to quit one week later but I feel as though the employees at It's Just Lunch are trying to drag out the process until I give up or too much time passes. It's a matter of principle. I should not have to pay for a service I never have any intention of using. I have also filed complaints with the Better Business Bureau (Oakland, CA) and the State Attorney General and will move forward with arbitration, if necessary, but I have no desire to continue this service and they shouldn't be allowed to hold onto my money. I would appreciate any assistance or intervention you, any fellow members or attorneys interested or in the process of litigation can provide on my behalf.

Unfortunately, after volleying emails back and forth with Its Just Lunch San Francisco franchise owner, Amy B, the BBB case has been closed and I am awaiting a response from California AG. On 2/24, I followed up my complaints with an email to Irene ***, which was interestingly enough intercepted by Ms. B, wherein she actually had the audacity to threaten me with a collections agency if I do not pay the balance of $1,100 by March 13th. Do they really expect me to throw good money after bad? Do they actually believe that I would want to remain a client?

Quite frankly, I have a very demanding job and have been traveling heavily over the last month. I resent the fact that I am forced to write letter after letter and file complaint after complaint; I have much more important issues/priorities to be addressing just now, mainly an ailing mother and teenage brother to look after, but I will continue to write letters and file complaints because ultimately I question and challenge the immoral and unethical practices of this organization. I will never go on another date arranged by this organization.

I want nothing more to do with them. I regret ever setting foot into their offices and wish that I had listened to that little voice in my head telling me to rip up that contract and run away as fast as I can! And whether or not anyone can assist, I hope that for the other members my letter will provide a sense of empathetic frustration and for those considering a membership, this should serve as a cautionary tale and if you have the slightest doubts at all, please heed those subconscious warnings

I was being forced by It's Just Lunch to go out on dates against my will with my own money, at dinner time and not even at lunch time. I refused to be an escort or be escorted! I asked upfront to see the computer printout of matches, but I was told no because It's Just Lunch does not use a computer and I could not see the books either: Bait and switch scheme. Nobody matched my criteria and It's Just Lunch has never explained the prorated refund to me. It hurts! I went out on zero dates and it cost me $1,300!

I joined Its Just Lunch in August 2009. I was interviewed over the phone and was told that I would have a face to face with the main office in Orlando. Well, that never happened and they don't even have an office located in Orlando. I paid $800 and only 2 dates that didn't work out. Each time I called IJL it is always a different person and it sounds like a call center. They promise me that they will arrange a date for me and then I don't hear from them. It all started when I called Nov. 11 and no return called.

I called agin Nov. 13 with no return call. I called again Nov. 19 and no return call. I call again Nov. 23 and this time a rude person returned my called and she tried to lower my standards for dating a non professional man and wanted me to drive 4 hours to meet someone. She then said that she would set up a date with Mike. Well of course nothing was set up. I called again Dec. 1 and received a call back on Dec. 2. Again Stacey promise to setup a date with Robert. Well again nothing was set up. I have called Dec.8 and Dec. 9 with no call back. They take your money and make promises that they do not honor. They even said that I have had 4 dates when I only had 2.

My $800 was for nothing. They do not follow through and there is always someone different each time you called. When you call the Orlando phone you get a recording stating that this is the Baltimore/Orlando IJL and they will return your call in 24 hours which is a lie. Its Just Lunch is a lie and they do not set you up with professionals. I want my maoney back.

I joined IJL because Hayli made me believe there were many men in my age group who were exactly what I was looking for. Since joining I have been dissappointed and extremly angry to the point of tears! I called for three weeks to talk to Hayli about the horrible experience I had. No return return phone calls until they got my letter saying I was going to take legal action.

Hayli had many excuses why she did not call and again there are many men for me to meet. I was fooled again. None of the men fit my criteria and I paid 1600.00 dollars to be mislead, fooled and dissappointed!

This commpany should be shut down! The company does not care and does not even look at our profiles. I wanted honesty from Hayli and apparently she lied right to my face! I gave IJL $1600.00 for unkept promises and lies.

On May 25, 2009 only a couple of month after a very hard brake up with a long term relationship, I decided to sign for this dating service Its Just Lunch, thinking that maybe by meeting someone else right away it would be easy to deal with the pain. I selected Its Just Lunch because it is supposed to be for professionals only and they do all the work for you. Although it is very expensive I thought it would be worth it as I was told by Lisa W. the Sales Rep for IJL that I would be dating once a week and having a lot of fun dating professional people only.

Before signing the contract and before my phone interview, Lisa told me that if after my interview if she did not think that at that time they had the right matches for me that we would wait. After my interview she claimed to have so many guys in mind for me already that I could not help to get some how excited about it. A week later I was sent on my first date, and it was very impressive on how soon they found a match for me.

Unfortunately, this gentleman and I had nothing in common and I was very surprise that they would send me out with some one that was the total opposite of what I had requested. Second date did not happened till over a month later and of course after placing a few phone calls and emails expressing my disappointment. I was not getting my calls returned nor my emails, what cause me to start feeling very suspicious about this service and called American Express and placed a dispute for a service charge that I was not receiving.

I wrote to IJL again expressing my extreme disappointment and requested a cancelation of my membership and a full refund. Obviously this got their attention as the next day I received a phone call from Ashley C. claiming to be the area Director and apologizing over and over again for any miss information giving to me by Lisa W. and by not getting back to me as they should have. Ashley claimed that it was not possible to be sending me on dates once a week as they need it to take their time to find the right match for me and realistically it will be more like every other week.

I expressed to Ashley how humiliating this whole thing was for me as at the same time I was dealing with a broken heart and did not need to deal with any more humiliation. I asked Ashley to please be honest with me, that if she did not think she had any clients to set me up with to let me know. She asked me to trust her and that she would personally take care of me and that she had plenty of clients to set me up with. And again I was sucked in! Called American Express and canceled the charge dispute.

A week later I was sent on three different dates in a week period with guys that I had nothing in common with, July 3rd being the last date they sent on and have not heard back from them. My membership does not expire till November but I have not heard from them. This service a total SCAM! Please help me!!!!

Thank you in advance