DISH Network Reviews

I WARN YOU TO NEVER SIGN UP FOR DISH SERVICE - Dish is a financial drain system on their customers' accounts. I was a loyal customer for over 10 years until my account kept getting higher and higher each month. My Dish failed to work one night and so I called to get them to fix, and they charged me a high rate to fix. They failed to contract with my ABC Provider and my Local Channels Provider for four months, and when I complained and wanted a discount to my bills, they charged me additional fees. I finally had enough, so I left Dish, and then they charged me over $500 to leave. Dish is a terrible, unfair, and poor company and does not care about their customers! Go anyplace but with Dish! You will be sorry if you sign up with Dish!

Over priced, horrible service, joeys only work sometimes, installation is the worst. Lots and lots of empty promises and confusing billing issues. I say stay far away from these guys!

OMG! I want to scream. Anyone know how I can reach a human being at DISH?!? I have been trying to "chat" for over a half hour and it just keeps telling me my account is closed and do I want to ask another question. So, I canceled my account on March 17th. I was charged full price for my service (112.60) on March 28th. I was charged 65.12 on April 28th. I was charged another 25.74 on April 30 .... WTF?!? I know math is hard but they've charged me a total of $203.46 SINCE I canceled my account. Now, I can't reach a human and AI is blowing me off - anyone have any suggestions besides screaming. I've been Googling for corporates address, but I haven't found anything legit yet.

Terrible, my husband loves to watch METV on sat evenings. For the last 4 weeks all we get is sorry for the interruption of service.. There is no need to call us.....every damn weekend....If this does not stop I am leaving Dish... So tired of it paying them good money every month and I can not even watch the channels I am paying for. It is B.S.

Just switched over from Direct to Dish due to the high price of direct but huge mistake. Custumer service is terrible and installation was terrible. Huge mistake going to dish, very disappointed.

Worst company ever. I will never use Dish again!!!!

I thought where they say your price is locked in for 2 years it means that is what you pay for 2 years. Apparently not. Such a scam. Will be dropping Dish as soon as the 2 years are up!!

I had to call to ask about why my parents' tv could not add streaming services (i.e. Hulu, Paramount+, Disney+). Turns out they needed another piece of equipment. They said it would be covered for the install and the equipment because they had "DISH Protect", AND no additional monthly fees after installed. All this sounds great, right? Nope. If this was going to be installed they would need an additional 24 month commitment. Why? This is absolutely ridiculous that any sort of commitment should be required. I don't understand why, in 2026 (?!?), that this isn't a standard for ALL cable boxes to have this as a standard setup and any additional time is required. Sounds like Dish understands that their product is subpar to all other cable companies. Good luck to you if you're choosing to go with them.

I had to cancel my service because we are moving and are going to be living in our camper. The very next day Dish called and said that if I don't pay my bill they will send me to collections after 1 day. I told them that I was going to pay it in full next week and they said sorry but you canceled so you need to pay it in full. But if you pay $100 now it will stop it from going into collection so I paid a $100. Then they call me the next day and said I have to pay it in full or its going to collection. I will Never use them again and if you're smart you will stay away from horrible company called Dish Network!! Absolutely joke of company. I WILL NEVER USE THIS COMPANY AGAIN!!!

After 6 months, look at the top 200 channels drop down to nothing. You need to buy the internet package to get METV History. You're down to junk channels, Spanish weather, and home shopping. Big waste of money, stay away from this company, rip off big time.

It would be 0 stars if it was allowed. I have literally been fighting with these Dish schmucks for 2 years now. Audio breakups, audio levels, distortion and often total picture losses are all I can say about DISH. I sent a 4-page letter to their CEO about how a rep from their corporate office told me that they could not fix any of this. No return letter was ever sent to me. Not even a form letter came. They have been hiding these problems and more from the media as well as their subscribers. Nobody in the federal government will investigate their immoral business practices either. Things were never this bad 10 years ago. DISH went into the toilet when their current CEO came in from Echostar. Do not subscribe! You will be sorry, just as I have become. They turned me as one of their biggest fans into someone who detests the poor quality of both service and customer support.

Be warned. Don't use this service, it has the worst customer service ever!!!!! I tried to retun my equipment because I found cheaper service and they give you the run around like crazy and just keep trying to sell you something else.

I will NEVER have DISH again. Was thinking of cancelling after prepaying for last month. I had a representative in loyalty cancel it for me. Just for saying I may go to DIRECTV. Very rude. Spoke to someone higher up to get it restored. And then he tried to sign me up for Internet. A good example of why customer service overseas horrible. End of 7 year relationship.

I called DISH to ask about how to get HD channels. The guy who helped had an accent and I could barely understand him. When I asked a question I could tell he was reading from a script and was not answering like he was familiar with the topic. I could not get a clear answer and just hung up. I wish they would stop using overseas tech support and have people familiar with the topic.

Don't bother with Dish. I have been a customer for over 7 years. I didn't have a contract and now all the sudden they say I do so stay away, stay away stay away. It's easier to go online than do old ancient services through them. They came out to fix the box and I thought I was signing for the box. They gave me no heads up and said I signed a 2-year contract. I didn't get no money off. I didn't get no extra stuff, no extra channels. Why would I assign it to your contract? They're just **. Don't go there. Don't bother. Get a Vizio and just you can have TV for free. Don't go there. They trick you into contracts you don't even sign. More to come.

I reached out to customer support because I am unable to find a show on "on demand". They wanted me to connect to a technician to troubleshoot. Then they wanted to charge me for the customer service call. I already pay too much for Dish. Why do I need to pay for trouble shooting. Big fail, in my opinion. I will be canceling my account.

I was one month shy of my 2 year contract, I knew I would have a small charge when I canceled my Dish, but small is not the word, I got a bill for 410.00....I had been having problems with my Joey and Dish said they would have to replace it, they sent a guy out, he replaced it, charged me $50., I found out they tacked on 2 years to my contract for changing out their broken equipment. Now they tell me, they will take away the fee if I stay with them, sounds like blackmail to me. Stay away from this company.

Horrible, condescending and rude customer service. It took around 20min and several hoods to cancel. The representative spent at least 5 min Disparaging Spectrum. Avoid DISH! Horrible!

Sue time Sue time Sue time. And having all statements and Dish conversation I CAN'T WAIT TO SEE IF THEY MAKE THE MISTAKE THAT WILL CAUSE IT. THEY'RE LIAR.

Well, I'm getting ready to watch game 6 of the Pistons, and I can't find it on any channel. The last 5 games been on regular TV so I call this. He chose me to go to channel 156 and I do, and it's a two year old game so I asked him, how much time is left in the contract. He says 16 mo 320.00 to get out, or I will offer you a one time discount of 40.00. I've been with this one 3 years ago. I asked him about the Tigers. They said we're working on it. 3 years later still working on it. I'm gonna pay the 320.00. I told him to keep his $40. I'm done with this deal. Save your money. You'll be disappointed. They offer me 250 stations, and I probably watched 15 of them. What a waste.

We have the Dish tail gate, overall it's better than the local channels at our campground, I have the same channels as I do at home, but.... Unless the main receiver is on, the 2nd receiver works well, but the receivers only stay on for a certain amount of time, the main receiver is in our bedroom with the door shut so I don't see the TV on, when that receiver turns off after 4 hours it kicks the 2nd off, which we have to go into the other room to turn it back on, and the 2nd receiver also kicks off after 4 hours, why can't the receivers stay on until you shut them off, technicians do not know this when you call, I had to figure it out myself. Our dish receiver at home doesn't shut off until I turn it off, sometimes the tail gate one shuts off and then we have to wait for it to reset which takes up to half an hour, it is annoying when your watching a show, please work on these problems.

You better think twice before you sign with Dish! I was a customer for 11 years, but when they lost my CBS station over fees (billionaires fighting over pennies), I decided to cut the cord. It is nearly impossible to cancel the service. Tried to cancel once, guess it didn’t take, so tried again a month later. You can’t cancel online or by chat, you have to call a special number. Was on hold for 29 minutes.

I rarely write reviews, but this experience with Dish Network warrants serious attention. We initially contacted Dish to cancel our service. During that call, the representative made very specific and repeated assurances that if we remained with the company, our package would include multiple streaming services as part of a bundled offering—including Hulu, Netflix, HBO, and Paramount+. We clarified this multiple times on the call, and each time the representative confirmed that these services would be included. Based on those representations, we agreed to move forward with a new contract.

Dish Network is a big rip off. My bill is $160 a month, my service is worth $50. My family and I can’t watch half the channels in our package. All the local channels are showing signal lost, but dish tells you not to contact them because they’re working on the issue. It's going on two months now and still the same bullshit. After my contract runs out I’m done with this. So if you're searching for tv service dish AIN'T where you wanna be. Piss poor service, but you still have to pay a full bill. No discount, it’s all about what you can do for dish. A ** joke!

Terrible remote, dvr, joeys!!! Can't get certain channels on joeys! Absolute garbage. Shuts your tv off if been on too long!! Reboots itself at least 2x a day!!!! Channel freeze on regular basis! Customer service is slow and not very good. Overall an F. Will be cancelling in 2 mo when contract is up. My google box is 1000x better and much cheaper.

I’m very upset Dish has dropped NBC. I’ve switched to antenna tv in the living room so I can watch the local news among other programs.

If I could give DISH zero stars I would! Their battle with Gray Media has left us without two of our local channels for over six weeks. Their offer of a $10 credit, an antenna or a lower priced plan didn’t cut it for us, so we cancelled our subscription. Basically they just kicked us in the shorts by charging us $40 because we still had two months left on our contract, plus $25 to send the equipment back. They would not waive those fees even though I pointed out that they didn’t honor their contract with us to provide our local channels. They just laid the blame on Gray Media. Way to treat a good customer for over nine years, DISH!

Dish has the worst customer service. They outsource their customer service to people who can’t make decisions. They are quick to add equipment to your home, but hidden in the fine print of their contract is that if you disconnect service, removing their awful looking dish is the customer's responsibility. I will never use them again.

Dish has still refused to take $5.00 off monthly for CBS being off the Air for NOW since end February. I've been marking it every day on my own calendar every day CBS has been off! I called DISH Network and all I get is people from India customer service not the people in the United States. Telling me, "NO you're not getting anything from us." This is crazy! I've been with them for years and thinking about telling them to take a hike. I just wanted &$5.00 off monthly for the CBS they can afford it!

Updated on 04/26/2026: Poor customer service. We're going to stream going forward. Ridiculous pricing with loss of CBS, NBC & FOX... Not our fault you can't negotiate a contract with them. Those networks were part of the contract you had with us.