National Tire & Battery Reviews

My wife and I are traveling with a travel trailer and had a tire go flat. We went to the National Tire & Battery in Harvey, Louisiana. He store at 2409 Manhattan Blvd had the tire that I needed. ** (I hope I got that right) made sure that it would be available the next day. I brought the flat tire in the next day and the crew there had us out of very quickly.

My husband and I blew a tire in a rental car and were stranded — frustrated, tired, and honestly, a bit scared. By chance, we were towed to NTB in Colonial Heights… and that’s where everything changed. While the rental car company kept us waiting for hours (the tow truck never came), three incredible people stepped in:

I recently found myself in a bind. I was leaving to go out of town and my car felt like I was in the space shuttle. I called NTB in Mentor and spoke with Jim Z and explained what was going on, he said bring it in and we will take a look. Turned out I had a broken belt and Jim was able to get a new tire at a great price on for me in no time. I will be taking all my cars to Jim and NTB from now on. I highly recommend Jim and NTB. A Very Pleased Customer.

The NTB in Cranberry Township, PA is great place to get your car service! Service techs and the customer service really care about you and your car. Special shout out to Bob and Ashley - My service was quick and done right. Thank you!

I want to send a shout to Mr. ** and his team. Mr. ** provided excellent service, along with the customers over the phone, and in front of me, and his team performed punctually, making sure I was out promptly. Thank you, NTB in Hampton Roads, VA.

My 4 new tires are fine, but I have real problem with their advertising and also concerns with the service. NTB's Goodyear pricing on their website is misleading because it advertises a $60 rebate on four tires without clearly stating that the rebate requires purchase with a Goodyear credit card. That card requirement should be disclosed up front, not buried in fine print. I did not discover this until after I made my purchase and went to fill out the rebate form on the Goodyear web site. The NTB web site is very misleading and deceptive. I consider that unethical behavior for any company. Regarding service, I was a bit annoyed to find out that all my tires had been inflated to 39 PSI+ when the Spec calls for 34 PSI. Certainly, easy to rectify, but that is not something I should have to do.

Only positive thing is the young lady sales associate that has attempted to service me during a 2 month process. I initially went on a Sunday March 1, 2026 to get a battery replacement and inquire about my air conditioner and brakes. I purchased a warranty for the brakes and informed I was looking for pricing for the other two. Upon arriving to my appointment that they courtesy called me for two days prior. I was informed the guy that services the air was not in that day. Then once I waited for an hour was informed my battery was not in stock, provided me a breakdown of the expenses to replace my brakes and to come back Thursday afternoon at 6 since they closed at 8:30, at this time I was not charged for any service since none was received.

I'm an ASE certified mechanic. I didn't have time to do brakes on my 83 yr old mother's car, she went to NTB in Dale city. They changed only the pads on right side. Didn't touch the left side. Lied to my mother's face and said it didn't need it. When it does bring it back and they will change it. This is a rip off. Never in all my years turning wrenches have I heard such B.S. Who changes only one side? Oh ya the crooked company that wants to charge an 83 yr old woman twice for 1 job. I will be taking to social media, contacting their corporate office as well as the BBB, and Dale city chamber of commerce.

At Greentree Road shop, I had two Uniroyal Power Paw tires to replace dry, rotten rear tires on my car on March 30th. Paid $400.00. What was installed were two dirty muddy-looking tires. I called and was told that they are new tires, but look like that because “the warehouse is dirty”! Am I wrong to expect fresh, new tires to be black like the ones in the showroom? I have the receipt and trying to figure out how to upload it!

l've never been more disappointed in a place than I am currently right now with NTB in Independence. I called and spoke to someone at 7:15 when my wife came home with a nail in her tire. The guy that answered the phones told me they "weren't busy" and he had multiple people just "standing around doing nothing". He told me I had to have it up there by 7:45 PM. I told him I could do that. He then told me to bring it on up he would be able to do it. I left my house and drove there.