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Steve of Margate FL (09/03/08)
I own a 2000 323i BMW that has been well maintianed. Yesterday without warning the car would not shift into reverse. Today I researched this online and found that this is a common occourence and seems to be an engineering error or deffective product on the part of BMW. These transmission failures are occouring at a much higher than normal rate especially in the 2000 323 series There are numerous stories online about this same scenario playing out for hundereds of BMW owners.
The result of this is that the vehichle will need a new transmission with an estimated cost of at least $7500. BMW does not want to stand behind there products and and does not seem to aknowledge this is a defective transmission problem.
Michael of Surprise AZ (08/29/08)
My reverse gear failed in my car which from what I'm finding out is a common problem. Otherwise the car is maintained at the highest standards. My complaint is BMW will not fix a known problem and would rather pass the cost of their defective problem to the customer.
$3700 to $6000 to repair.
Meaghan of Manorville NY (08/29/08)
I was trying to back out of a parking spot the other morning and my 2000 328i bmw wouldd not go into reverse. No lights came on to warn me that there was any problem. The transmissions in thess cars are obviously defective and are bound to fail so why should bmw not take responsibility for this problem!?!?! I am so mad and cannot afford thousands of dollars to repair this!
Patrick of San Francisco CA (08/27/08)
My 2006 BMW 325i at 95000 miles has an automatic transmission problem. The red transmission light had come on and the car would not shift up through the gears. It would stay in one gear. Technician report from BMW San Francisco states that their appears to be no obvious signs of failure, fluid was clear, no burning, etc. Appears to be a gear ratio monitoring issue. The solution was to replace transmission with remanufactured one at a cost of $7000. A case was made by BMW San Francisco and myself, urging them to support there product with a warranty repair. The denied the case of basis of high mileage. I stated that the car is less than 3 years old and with every other make of car I've ever owned the the transmission was good beyond a 100k miles. They said sorry I was out of warranty and they could not help. It seems like BMW transmissions are inferior products since reading the rest of the board here it seems widespread.
Kat of Seattle WA (08/22/08)
I have a 2003 BMW 530i with only 64K miles on it. Automatic transmission started slipping one day and got progressively worse. Obviously took it in to have it looked at right away. I'm a German car fan and have always owned BMWs and Mercedes and have maintained them meticulously and ask specified. I don't mind spending the money - because I knew it would payoff in the long run for the life of my car. Anyways, I spent $500 for a full transmission service. Even though I just had my 60K mile mtc service done. But, no big deal, the dealer said that would solve the problem. Though I couldn't understand why I had to pay for it again since the 60K mile mtc included the transmission service. But, again, whatever it takes to fix my baby. Not more than 30 miles later; it started slipping even worse; and can't go up hills. And than it just simply refused to budge. Paid $230 to have the BMW dealer diagnose it again for me just 2 days later after it left there for them to tell me that the torque converter is shot and I would need a new transmission!! WTF!!! So, here I am not more than 30 miles from the initial start of the problem, 4 days later, $730 in the hole, $286 towing bill.......and all I got from BMW on my brand new (60K is still pretty new) car was! Sorry, your warranty ran out 4K miles ago!! WTF?!! Now they want $6000 for a new transmission!! WTF??!! Mind you; I've spend thousands, maybe even hundreds of thousands with all the cars I own and currently own with BMW. Now, I find this, and low and behold - I'm absolutely appalled by BMW's reaction. Independent extended warranty companies; won't sell me their warranties once they found out I own a BMW; they flat out ask me and either I lie to them or tell them the truth and then they won't sell me the warranty. BMW will say their vehicles will go over 200K - really?!! HOW?!! When half their cars, as I've read here, have transmission problems. BMW should step up to the plate and stand by their product; if not, then make it known what problems theirs cars will most likely encounter. Mercedes admitted some of their electrical heat flaws on a few certain models - and though I stay clear from those - I respect them for that; of which, they do stand by their product & is on recall. At this moment in time, I would never by a Ford; but at least the are a company that is not afraid to make mistakes and pay for it with recalls. For the $100s of $1000s with pay for BMWs - you would think you're getting your money's worth from a reputable and socially responsible company. Guess, they're like the tobacco's companies - say anything to get money in hand - and kick you to the curb. Knowledge is power!! Purchase is action!! We need to do something!!
Lisa of Rancho Cucamonga CA (08/19/08)
I have a 2001 330ci conv. to my suprize I go to back up no reverse like 1000's of overs. BMW should step up to the plate . By doing so people will feel more confident and will buy the cars .
Charlotte of Linton IN (08/19/08)
Concerning the 5L40E Transmission made by GM and used in several BMW automobiles. There are a couple of problems that this transmission has that can be fixed with a repair to the valve body that BMW is ignoring. BMW's service department chooses to only replace the transmission thereby making it a huge expense to fix the vehicles. Please BMW owners who have this transmission in their vehicle who are having this reverse problem, there is a company called Sonnax that makes a kit to repair the valve body to fix this problem. The kit is several hundred dollars and the valve body can be removed and worked on without having to remove the entire transmission.
Michael of Jackson MO (08/18/08)
2000 BMW 328i with approx 120K miles. Reverse started working intermittently. Took it to a shop and they replaced a shifitng solenoid that fixed the problem for a bout a week. Now have found the transmission is bad and needs to be rebuilt or replaced. Saw othetr estimates, mine was at least lower, $1900-$2400. BMW shouldn't be afraid to stand behind their cars as none of them seem to work in reverse.
Jorge of Brentwood NY (08/14/08)
i have always loved bmw's and i recently purchased my 3rd beamer its a 98 740i i am the second owner before i purchased the car i checked its history and it has been dealer serviced the whole time the first owner had it. 130k when i got it only 7 months later and my transmission its gone. i have no 1st 2nd or 3rd. i have reverse and 4th it has that famous trans. failsafe prog. on the dash. the last two beamers i had i sold before the 100k mile. so i never really had to deal with any trany issues.now am so so upset to find out that other bmw owners included myself heard that line from bmw dealers -''no dont worry your trany its sealed for life no need to service '' yea right BS.. now i need a new transmission and am furious .. should of bought a honda or lexus
Tom of Northbrook IL (08/14/08)
the transmission went out on my 3 series 323i. With no warning it would not go into reverse. Forward gears were ok but not reverse. Took it to a transmission shop and they are looking into the problem. They told me they have seen this problem on BMW's already. So why isnt BMW stepping up to the plate to fix this. if this would have happened to the plane i fly they would have grounded the fleet already.
Dan of Atlanta GA (08/12/08)
i have a 2000 323i and my reverse stopped working out of the blue. it is a very costly repair and seems to be because of bad design. i always had my preventive maintenance done and whamo one day it just stops working. I will get in touch with someone and i am very upset.
Bill of Berkeley CA (08/11/08)
i have a 2003 BMW 530I after paying the dealer $1000.00 for an inspection II the service indicator light came on within a week. Now it turns out I need a new transmission with only 56,000 miles. No notice of the tranmission promblem during the inspection
Charles of Methuen MA (08/11/08)
I have a 2000 323I.I ve had the car since 2001 and have been the only driver. On 08-08-08 I brought my car to a certified Bmw Mechanic to change my starter which was acting up and my valve cover gasket which was on its way out. I picked up my car on 08-09-08 at around 6pm. The next day I tried to pull out of my garage and the car would not go into reverse. It felt as if reverse was netural. I called the BMW guy and he advised that my transmission had probably gone. I was very upset as i have never had an issue with the tranny in the past. he told me that a used tranny would cost me around $1800.00 plus labor and said he could not do it. He also explained that this is a common bmw 323 issue.
Sam of Moorpark CA (08/09/08)
2001 BMW 530i. My transmission went bad at 77,500 miles. I was told it will cost me about $5000 to rebuild the transmission. I am very disappointed with BMW, and I will never buy one again...never.
Sam of Moorpark CA (08/09/08)
2001 BMW 530i. My transmission went bad at 77,500 miles. I was told it will cost me about $5000 to rebuild the transmission. I am very disappointed with BMW, and I will never buy one again...never.
David of Brossard OTHER (08/07/08)
I have a 2000 323ci convertable and at only 60,000 miles the reverse stopped working. I went to my dealer in Brossard and they only install new transmissions at a cost of $8,800! That is more than half the car is worth. With all the complaints on this site they should do something if they want us to continue to buy their product.
C.chipman of Flushing MI (08/06/08)
In April of 2008, I purchased a 2000 323i BMW, just after having it for only 3 months the transmition malfuctioned. Now, I'm left with having to replace the transmition at a lofty cost($5000-$3000). Other then the transimtion failing, I had been pleased with my purchase.
Tara of Tualatin OR (08/05/08)
I have a 2000 BMW 323 Wagon. I am sure you've heard about the problems people are having with reverse. Well, mine went out and definitely DO NOT have the $5k needed to fix my car. I guess BMW is not planning a recall.
Miranda of Ojai CA (08/05/08)
2001 BMW 325i 97,000 miles. Reverse issues. When backing out of a parking spot, my car makes a shifting noise as if it doesn't have power to go in reverse. I'm having the issue diagnosed this afternoon but did some research on my own to find many people are experiencing the same problem. I've also had to replace two window regulators as well. I will be very disappointed if I have to spend $5,000 on a new transmission as the other folks have reported.
Marianne of Berkeley CA (07/24/08)
My 2002 Mini Cooper experienced a massive transmission failure at 70K miles. I had purchased the extended warranty, which ended at 50K. Since paying over $8,000 to replace the CVT transmission (which I understand BMW no longer uses), I have learned that many other owners of relatively new Mini Coopers have had the same experience with their transmissions.
BMW of San Francisco never returned my calls. MINIUSA.com informed me that they had conducted a thorough investigation into my issue and concluded that there was nothing they were going to do. I paid over $8,000.00 at an independent BMW repair shop to replace the transission; BMW of San Francisco told me the repair would cost $12,000 at their shop. For a $25,000 car, this is outrageous.
James of East Rockaway NY (07/22/08)
I own a 1996 BMW 328i convertible. After dealing with seemingly constant electrical problems (top, windows, stereo, dash lights,the list goes on...), my transmission is now failing. My dealer tells me it will cost $5000 to fix the problem. Lee Myles is estimating $1500-2000 for a rebuild.
Homer of Asheville NC (07/19/08)
My local BMW dealer tells me that my 2000 BMW X5 with 70,000 miles needs a new transmission. The car performs normally except for some slipping in reverse gear on an incline. Given that my car only has had normal personal use, I would consider that this is a premature transmission failure, and I plan to report this to BMW and other parties in the hope that others will be aware of this problem before a potential purchase.
Kevin of Mount Prospect IL (07/17/08)
I am the owner of a 1997 BMW 328i. I have been seeing a lot of problems growing lately with the transmission. The car bumps when first pressing the gas when driving it. Also, it hesitates for a few seconds until completely moving into reverse. I fear that very soon the reverse will go out like on all these other complaints I am reading about. I think that this is a shame and not something I would expect from a company like BMW
Andrew of South Plainfield NJ (07/14/08)
I own a 2000 323i BMW sedan with 90,000 miles, it is well maintained and last week with out any warning or noise (no clunk, grinding or clinking) reverse just simply stopped working. Forward is fine.
BMW quoted in excess of $5,000 to repair. Our local shop quoted around $3,000 to repair. One of the mechanics told me aside that this is a common ptoblem and to make a stink at the dealer since it is a defect. I then checked your site and was very upset to see that BMW is ignoring this. I also have a 2001 3 series BMW with 70,000 miles that my daughter drives. So I can look forward to that transmission going in the near future. This is shameful for BMW.
Steven of San Diego CA (07/10/08)
failure of automatic transmission on my 2001 BMW 330i. This is a very commom defect with this transmission for thousands of BMW owners. There should be an industry recall for this issue.
Ajay of Park Royal OTHER (07/09/08)
Hi i have a 2008 730LD and got it brand new, i have covered 4000miles in 3 months and have broken down twice with low pressure fuel problems.I was driving at 99.6KMH when the transmission light came on and within 3 seconds the car cam to a halt, causing near carnage by being hit from all sides on a motorway. I had it recovered on a friday morning and received a replacement 5 series on Monday 9pm. Which i was not happy about. BMW do NOT have a like for like replacement for the 7 Series and will not offer the competitors vehicle Mercedes s class or a audi a8 as they feel they will loose clients. They sure lost me! I received a phone call Tuesday evening to say my car was fixed and ready for collection, went to pick it up, no explanation what was done, was totally assured the fault was rectified and i could be on my way. Got the car took it out of the garage and what happened! YES it BROKE down right outside the garage BMW HOLLAND PARK LONDON! Called them to let them know as i was very upset and one of the service guys told me DO YOU MIND PUSHING IT IN At this stage i was not amused and was given a 3 series to get me home. My car is still in the garage, communications is so slack and i dont know what to do! My first time owning a BMW and possibly the last! Ive called many people and not having any joy as my problem is not being dealt with.
Erika of Seattle WA (07/08/08)
bought a 2000 323i last year, got to 100k miles, everything was working fine, went to get into the car this morning to go to work and the car would not go into reverse..read about this..on here..and im really upset! who has an extra 6 grand laying around these days?
Juanita of Exton PA (07/07/08)
BMW no reverse issue 2000 BMW300 series. Working fine. I went to run errands, drove here and there all day. Stopped for a while, came back in the car, Started as usual, went to back it out of the parking spot and it wouldn't go in reverse. No problems, no warnings. I talked on shop which told me that it would take 15 hours of labor to remove the transmission and put it back in, in addition to the part. Estimated 5to6,000.00 dollars. I was so surprised that this would happened I research the internet for problems of this sort and found that BMW has had this problem many many times over, lots and lots of people have contacted BMW and apparently they just don't care. Their customer base is not that important to them. In all fairness to BMW I will contact them as well to what my experience is. What a disappointment!! I thought BMW was reputable company who stood behind its product.
Rocky of West Alexander, PA (07/05/08)
Like so many other BMW owners,I experinced transmission problems with my '95 525i automatic trans. Around 58,000 miles the forward gears started shifting down to 3rd gear while in 4th gear, or overdrive on the highway. then while I was trying to back out of my parking space at my Apt.I had no reverse. I gave the car more gas and it went into reverse hard, as if it was in neutral first.I have no warrenty,but I have always serviced my car religiously.Later on,the Park position became 1st gear and Neutral became Reverse,then it pops in and out of gear.I was looking for a transmission on the internet,when I happened upon this site,about all these BMW owners having trans problems.I had no idea.I have no other car,and I can't afford another one either.I don't want to invest in another Trans.and have the same problem all over again.I also think that BMW needs to take responibility for this wide spread Trans.problem that also exist in the 5 series BMW's.Count me in with all the other unfortunate owners.
Keith of Charlotte NC (07/02/08)
I recently took my 1999 BMW 328i to the dealership because the transmission indicator light was illuminated. I thought perhaps there was just a problem with a sensor. Much to my surprise I was told that the transmission would have to be replaced at a cost of ~$5,000. I was told this problem was common when the care reached around 150K miles. A big surprise to me since I thought I was buying a car I could use alot longer as long as I had regular maintenance performed. I am truly disappointed in BMW and was surprised to find that I was not the only one with this issue. I would definitely support a class action suit against BMW.
Taurus of Cape Coral FL (07/02/08)
Owner of BMW 323. Reverse abruptly stopped working with only 78000 miles on it. Vehicle was well maitained by the dealer and cautiously driven.
Susan of Emmaus PA (07/01/08)
I have a 1999 BMW 323i with only 80k miles on it that recently began to experience transmission issues when in 5th gear. The transm automatically defaults to 4th because there is apparently a well-known and documented issue w/ the GM transmission that was used in the 1999 & 2000 3-series cars. BMW says they'll replace it for $5-6k. There should be a recall on this type of defective part. I'm not sure who's more to blame, GM for making it, or BMW for trying to pass a bad transmission off as part of their excellent German engineering. I will never buy another BMW again.
Taylor of Aurora CO (06/29/08)
I pulled into a gas station to fill up, when I put the car in reverse, nothing happened. I tried a number of times, but was unsuccessfull, it would not go into reverse. My car only has 77,000 miles on it, I have always taken great care of the car, never missing regularly scheduled maintanence, and always taking it to the dealer that I bought it from. I've had problems with the window regulators, like a lot of people, but this is serious. Reverse going out & not working at 77,000 miles?
I called to dealership that I always go to, they checked it out and came back with the news that my transmission was going to have to be replaced, at $6,000.00!
I did some research on the internet & found out that a lot of other people have had this exact same problem. This should be a recall item from BMW before someone gets hurt. I filed a complaint with the National Transportation Safety Administration. Everyone that is having the same problem should also file a complaint.
http://www-odi.nhtsa.dot.gov/ivoq/
If the above link doesn't work, just do a search for the National Highway Transportation Safety Administration. I've read thay some people are talking about a class action law suit.
The only way anything is going to happen is if everyone speaks out, because someone is going to get hurt. The recall should happen immediately!
I have a great relationship with my dealership, they have agreed to split the cost. But I feel that I shouldn't have to pay anything.
Miguel of Miami FL (06/29/08)
The transmission on my 110k miles, 2000 323i BMW, is faulty. I always serviced my vehicle with the BMW dealer. I was surprised to see I am not the only one with the same issue. I purchased my vehicle based on the Ultimate Driving Machine quality claim.... Not so much!!... We are talking about a high end luxury vehicle having issues with transmission at 110 K miles or sometimes a lot less than that, this is unacceptable. There was no warning or help from the dealer nor the company about how to proceed or resolve the issue. I'm selling mine and buying another brand. I was extremely happy with BMW's performance until now, until this little $6K issue. I will definately support a general complaint to BMW to make them recall the vehicle. Maybe a class action is needed.
Larry of Anderson SC (06/24/08)
2000 323i , 118000 miles , took a short 30 mile trip on business. Returned 1 hour later and no reverse? This is a manufactures defect in my opinion. I never had any issue prior to this date with the car except the window regulators.
Jill of Chicago IL (06/21/08)
I purchased a Previously owned 2000 323 black BMW convertable with 48,000 miles on it in November of 2002. Today, June 20 at only 66,000 out of no where the reverse stopped working. I took the car into Perillo BMW in Chicago, and they said I need a new transmission at $6,000! This is ridiculous. After researching, I found 95 pasges of compaints on the same make, model and year. This warrants a class-action suit and these cars mneed to be recalled and have the transmission replaced FREE OF CHARGE.
Terry of Stone Mountain GA (06/19/08)
I got in my car to leave for work and it wouldn't operate in reverse. No warning, no symptons. I've keep this car in service condition meeting all the inspection dates no problems. It operates in forward just not in reverse. The dealer says there is no warranty nor recalls. $6000.00 to repair. This is a GM built transmission! One repair shop that specializes in BMW says there are no parts availabel to rebuild the reverse hub and I should buy a remanufactured transmission. I was furious when I read the blogs on this transmission failure in BMW's. This has got to be a manufacturer's defaut....what a crock.
Elizabeth of Seattle WA (06/13/08)
I wrote in a couple days ago and since then the dealership has agreed to replace the transmission. They are covering the cost of the parts and I am paying for labor. The service manager was responsive to the problem and acknowledged that this 2000 323 series had a problem.
The labor for this will be $1100. Expensive, but less than the $6000-$7000 I thought I might have to pay.
J of Ramseur NC (06/13/08)
June 2007: I took my husband on a surprise anniversary trip to Charleston and on the way home the car began to shift sluggishly on take-off. I thought it was the extreme heat. (in excess of 100 degrees). Then the transmission fault light came on. The car became increasingly slow shifting. I went straight to the dealership and dropped the car off for them to check it out. They first said there was no problem, but that their diagnostic system detected a fault when the car would shift from 4th to 5th. I told him that I believed it was more than that. They kept it overnight. He called me the next morning and said that the transmission was going bad and that it would be $7500 for a new one. My car has 140,000 miles. They told me it would be great for at least 200,000. I find this regretful and disheartening. I think that BMW should stand behind their product and own up to the less than stellar transmissions they chose to use. I would advise against the purchase of another BMW. I would be happy to see some action taken against them for their negligent product.
Ameer of Toronto, Camada (06/10/08)
I have a BMW 740i 2001 which has 147,000 kilometers on it. The reverse gear sometimes would not engage especially when on a steep incline. From what I have seen (Complaints) on this website it is evident that this transmission problem is not related to just one model or year but encompasses many different BMW models. The Transmissions of BMW's are faulty and dangerous and the company should be held accountable. Why can't the Consumer affairs department HELP the owners by going after the manufacturer to rectify this situation. I would be very interested in joining a Class action lawsuit against BMW.
Norman of Picayune MS (06/10/08)
Like thousands of others, no reverse in my 2000 323 BMW. Remember when you would hear people talk of German quality? We know that was all in the past.
It would be interesting to know the millions of dollars that the American cosumer has had to pay for BMW's mistake.
Rachel of San Francisco CA (06/09/08)
Our 2001 BMW 740i transmission suddenly stopped working in reverse yesterday. We purchased this car as a certified used vehicle and the warranty ran out about 6 months ago. We have always had it serviced at a BMW dealership and don't feel that at 70,000 miles the transmission should break down on a top of the line luxury vehicle. It seems that this is a consistant problem with BMW especially with 2000-2001 models...
Al of Richmiond VA (06/09/08)
2000 BMW 323i no reverse. I readed about this problem months after I purchase mine and thought this would never happen to me. Well, needless to say I was wrong and now my wife and I fight about paying for a lemon. Will I ever purchasing another BMW, mind you I owned a 1984 325i w/no problems, 1998 740i no problem, currently own a 1992 325i w/198,000 miles still going strong. Also I own a 1984 Porsche 944 w/ almost 450,000 miles on it; starts and runs like a dream. Back to my question, probally, because you know, I am stupid like that. One thing would have to change if I do and that is get a new WIFE because mommy aint having it!
Stephanie of San Ramon CA (06/07/08)
My BMW 325 with 92,000 miles left me stranded today due to transmission problems. When I brought this to the attention of the BMW dealership I was told, unfortunately cars will have problems. Cost to repair over $6000. So much for the Ultimate Driving Machine. I am appalled how many people have experienced this problem and BMW will not do anything about it. Interesting when you purchase the car they tell you, this car should get over 200,000 miles without any issues. Maybe they are getting their car confused with a Japanese car.
Murl of Winona MN (06/04/08)
BMW late model 2000 323i, purchased new, well maintained, 118,000 miles. Transmission failure in reverse. Reverse worked perfectly in the morning, and by the afternoon it was completely shot.
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Aaron of Saint George UT (06/01/08)
Reverse stopped working on my BMW 328i (1999) at 75K miles. BMW will not fix the problem without a $6000 new transmission. BMW should do a recall on this problem. Thousands of BMW's have the same problem
Nancy of Santa Barbara CA (05/31/08)
Took in my 2001 525i wagon to the Santa Barbara Auto Group in Santa Barbara. For nearly a year, strange problems have been happening--weird thudding of brakes and losing brake ability. The braking problem always seems to happen at the same time as other problems. Now it won't go into reverse. The car has 75,000 miles on it, has been driven with tender care, and SB Auto Group says the transmission is gone on it. After an Internet search, I see this is a common problem. Time for a class action lawsuit if BMW doesn't have the courtesy and good business sense to implement a recall.
Robert of Bala Cynwyd PA (05/28/08)
I have a 2000 BMW 323i with 68,000 miles on it. When I tried to put in reverse it would not move. After reading this site it seems like a frequent occurrence among this model. It is a shame that BMW is not doing anything to fix this and sticking me with a $5,100 bill. I will not be buying another BMW now.
Phil of Erie PA (05/20/08)
I own a used 1999 BMW 323i, 4 door sedan. Suddenly the reverse gear is no longer operational, acts as if it is still in nuetral, engine just revs. I am one among thousands of BMW owners who have had, or still have the same costly problem (new trans. costs $6,000). If so many people having the same product are experiencing this problem, why is BMW not being forced to take any responsability for selling faulty transmissions? Shouldn't there be a re-call??
Michael of Winston-Salem NC (05/19/08)
I own a 1999 BMW 328I that I purchased brand new. It has been meticulously maintained by the local BMW Dealer. At 102,994 miles the automatic transmission (5L40E) failsafe light came on while driving the car. As you accelerate and the rpms go up the vehicle speed does not respond accordingly. It then drops into 3rd gear & will not go any further than 3rd. Immediately took the car into the local BMW Dealer for diagnosis. They ran a diagnostic test/checked bullitons/Re-programed EGS control unit/Cleared Adaptations. Test drove on hills & inclines and stated all shift features are normal at this time. (Charge was $180.00 - 3/18/08) Picked up vehicle after BMW told me they could not find anything wrong with transmission. Took a trip to the beach and again the transmission failsafe light came on again. The vehicle dropped into 3rd gear and would not go to 4th. Pulled over and cut car off. Started vehicle back up and the light went out. It did this crazy stuff 6 or 7 times on the trip. Well, cut beach trip short & headed back to the BMW dealer for 2nd diagnosis on this problem transmission. Delivered car back at (104,054 miles - 3/24/08) They recommended changing the lifetime transmission fluid - as quoted on page 4 - in the technical guide for the new 3 Series Sedan enclosed in the original 1999 BMW 3 Series Brochure that I received prior to purchase of the vehicle. They also set the transmission filter. They told me that when the fluid was drained they could look for metal shavings - that may be present if damage is internal. Of course now metal shavings were found. (Charge was $307.70 - 4/22/08) Now I have 487.70 and the problem with the transmision still exists. Well the local BMW shop now recommends- NEEDS TRANSMISSION @ Approximately $ 6000.00 I spoke with service advisor to request the phone number for BMW North America. The service advisor told me he would hold the car until I could get with BMW North America to see if they would provide any assistance on the cost of a new transmission. It took BMW North America a week to get back with me on the results of my request. They called back and left a message on my voicemail that they would not provide any assistance on the cost of the transmission. Well, so much for my experience with BMW. Car is now in an independent transmission shop for a tranny rebuild. Cost of $ 3100.00 w/ 12 Month or 12,000 mile warranty. I had a 1992 Subaru SVX that had a transmission failure at 60,000 miles. It was out of warranty but Subaru was very helpful & provided some assistance with a newly rebuilt transmission.I am very disappointed in the way BMW handles requests. I would never buy another BMW or recommend anyone to the BMW Experience.
Linsey of Los Angeles CA (05/05/08)
I own a 2000 323i. 100,000 miles. All of the sudden my car doesn't reverse! I've heard this is a huge problem amongst many BMW owners!
Lori of Andrews TX (05/05/08)
I purchased a 2000 323i bmw in august of 2007. I previously owned a 1994 32i which I absolutely loved driving but need to upgrade or so I thought. I wish after reading all the complaints about the 2000 323i model's transmission I would have kept my 1994 325i. We are from colorado and recently moved to west texas. I went to pick up some dinner after work. When I tried to back out of my parking spot, no reverse. The manager of the restaurant and two other workers had to push me out. My husband and I took our car to aamco in odessa two weeks ago. Still no idea when I am going to get my car fixed. The aamco dealer has tried to get a rebuilt transmission which he ordered but now they will not answer his phone calls. I was going to get my car tomorrow from Aamco and take to the BMW dealer in Midland, but after reading all the complaints about BMW, I have no desire to deal with them. I just want to get my car fixed and will probably be trading it in. I have always loved BMW's and have loved driving their cars, but I am appalled at the service or should I say the lack of service they are providing to the people who keep them in business. A business can only jerk people around for so long and then it will catch up with them.
Samuel of Rose Valley PA (05/04/08)
2000 323ci with 71000 miles. Car totally maintained by dealer. Suddenly no reverse! Dealer and BMW of North America deny there's a problem.Cost to rebuild=$3500! BMW has no corporate integrity.There should be a recall or class action against BMW for their negligence I would advise consumers to keep away from BMW
Samuel of Rose Valley PA (05/04/08)
America were completely unhelpful and denied any problem with the transmission. There haughty attitude and lack of corporate integrity is appalling.There aught to be a recall or a class action suite.
John of San Francisco CA (05/04/08)
If there is ever a petition signed to get BMW to admit to a recall with their faulty transmissions (no reverse) add my name to it.
I'll be sure to stay away from BMW's in the future and I'll be passing this information along to everyone I know.
Chris of Groton CT (05/03/08)
I bought my 2000 323Ci Steptronic in October of 2007 with 73k miles. Today at 80k miles the reverse in my car went out. I never imagined something like this happening. This car has been nothing but amazing for me until this problem occured. BMW should really doing somthing about this. I'm praying that we can get a recall.
I'm in the Navy and will be talking with Navy Legal next week. I haven't spoken to BMW yet and plan on waiting to contact them after I speak with my lawyer.
Rakesh of Columbia MD (04/24/08)
My 2000 BMW 328i with 95,600 miles recently developed transmission problems. Dealer repair shop advised that a new transmission is needed. I have diligently followed the manufacturer's maintenance schedule and am surprised that this should have happened. Please advise if I have any good options.
Daniel of Salinas CA (04/23/08)
BMW M3 2004 Transmission failure. Delivered to the dealership for repairs no less than 8 days before they informed me we need a new gear box and that we are out of warrenty. I refused to accept that the car was not covered and investigated what could have lead to the gearbox failure. What I fould is that they do not check the transmission until 100,000 miles anyway. They only check for leaks. if no leaks are detected no furthur check is done. The question is, if a leak excists and is not detected does low fluid in the gearbox lead to irrevercible dammage of the unit. The pressure in my gear box is noted to be lower than normal. So Pressure in a hydrolic unit is important, how important, they still don't know how to answere that question. Back pedal, don't commit, don't admit, never confirm seems to be the policy on this topic. My opinion is that the unit fails because it is not checked or maintained properly. The undetected leak leads to low fluid levels and that leads to low internal pressure that leads to failure which seems to happen at just past the warrenty point. Once the unit fails I think that they are refilling the fluids and not charging for it so there is no way to state that there could have been a undetected leak which would be a technissions error. When the fluids are replaced the problem continues because the damage is done. BMW dirrects you to the dealership service department with both fingers and the dealership service department responds with both hands up towards BMW. The ball should be held in the court of the dealership and there service department. There failure to properly inspect the car for leaks leads to them overlooking the possibily of low fluid levels and so the dominos go. BMW is getting a bad reputation quickly maby they should just check the fluid levels sooner.
Thomas of Katonah NY (04/22/08)
Add me to the list of those who bought a 2000 BMW 323i and who, at 130,000 miles, had the rear gear fail. BMW wanted $5,000 for a new transmission. I leased a Honda Accord for reliability.
Nath of Gainesville GA (04/21/08)
2000 BMW 323i will not shift in to reverse. I found information suggesting this may be a problem many other owners are having.
Daniel of Lafayette CO (04/16/08)
After only 86K miles, my 2004 BMW X3 is having major manual-transmission issues. The engine jerks and shakes in between gears. I took it in and was charged $125 just to look at it to determine where the problem was coming from. Apparently, that wasn't enough. They called after 3hrs and said they did not find the root cause. They now needed to drain the transmission fluid to look for 'metal shavings.' That brought up the total price to $475 'just to find the problem.; BMW claims that their manual transmission fluid is a lifetime quality and never needs to be flushed. Why then after only 86K miles and only 4yrs old, are they having to flush it and look for metal???? So now the transmission fluid is flushed and refilled and I get a call that the problem has not yet been found; no metal shavings afterall. They are now requesting authority for more labor hours to be charged to continue this looking for the cause of the transmisison skakeing-jerky-popping behavior. It was at this point that I realized they were trying to reach at least $1000 JUST TO FIND the problem. I declined further investigation. $475 later, my car was returned to me exactly the way I turned it in with absolutley know idea of why the tranny was faulting. Oh wait, I did leave there with fresh transmisison fluid. But it was suppossed to be good for life in the first place! Now I have to start the lifetime clock again after only 4yrs and 86K miles!! AND they did warn me taht the problem would get worse and that I was looking at thousands of dollars to fix; BUT HOW DID THEY KNOW THAT IF THE PROBLEM WAS NEVER DIAGNOSED?!!?
Michael of Fresno CA (04/13/08)
My BMW has been very reliable, a few things here and there that were not major issues, the sunroof panel that closes the moonroof would not move anymore and would make loud snapping noises, the windows would stop working, I had to replace the lifter mechanism, well the reverse gear failed one morning on my way to work, so I had to push my car out of my driveway, since it is a bit of an incline, I had to ask my nieghbor to pull me with his car, he has a Mercedes and would always joke with me about my casr being the poor mans benz i would never tell him about my other problems, because I was trying to prove him wrong, the pull out of the driveway was embarrasing to say the least. I took my car in and was told it would cost 5-6k for a new trans, I could not do that as I just made a big investment and so I had to put the car in the street at night so I would not have to get a tow out of my garage every morning. I'm finding out that this is a frequent problem with other owners, very sad. My car is a 03-2000 and I have taken amazing care of the car. I hope ,y nieghbor does not find this site, LOL he would never let me hear the end of it.
Kelly of Grover WY (04/10/08)
Drove junky cars for 10 years while saving money to buy my dream car. Finally had enough to pay cash for a used but pristine BMW 300xi. Have been really enjoying it as I expected I would until trying to leave the parking lot at a local store. You guessed it; same transmission problems as so many others have reported. No reverse. I can't afford to have it replaced; it took me 10 years to save for this one!I know it's buyer beware, but I always believed buying a BMW would be a safe bet. My old Taurus went nearly 300,000 before I sold it, and it was still going strong when the buyer drove it away. Maybe I should have bought a Ford.
Billy of Brainerd MN (04/09/08)
Reverse gear went out almost exactly at 100,000 miles. This BMW 740iL was the top model of theirs and to have this happen to so many other owners of this make of vehicle disapoints me greatly. I truly love this car but having to pour such large amounts of money into its continued upkeep is just too much. This is especially so when the American and Japanese luxury cars require so much less to maintain and give you a great driving experience as well. Sorry to say this will be my last BMW purchase. I didn't want this to be but their arrogance and snubbing of consumers who would have been loyal for years and many more cars may be catching up to them soon.
Brent of Napa CA (04/07/08)
Same transmission story as an owner of a a 2000 BMW 323i and the reverse went out. Unfortunately, several months prior, I had complained to BMW (while my car was under warranty) that I had a weird thing happen when I put my car in reverse, in that it wouldn't engage. They looked over my car/transmission and said that they couldn't duplicate the problem. Several months later my reverse goes out and my car in no longer under warranty. If I had know of the transmission problems with BMW, I would have demanded that they replace the transmission. Instead, they're going to get another $6k out of me to fix the problem.
Nick of Kansas City MO (04/06/08)
I bought a 1999 BMW 323I last month, I drove the car 800 mile home. The car ran great, two weeks later the reverse goes out. It will go into every other gear but reverse. The shifter knob seems like it sticks, and will not let it ingage into reverse. Its like some safty feature that wont allow you to put your car into reverse while driving down the road. The tranny seems to be just fine, But the shifter button is not releasing on the shifter knob to let it go into reverse. I will be madd if it is the tranny or like the gear box. This is a big issue and we are all paying for it one way or another.
Terri of Gasquet CA (04/06/08)
I own a 2000 BMW 2 door. We bought new and have done all required service. Got in one day and had no reverse. $5000 for repair. Found out after the fact that they installed a rebuilt transmission. I should of gone to someone other than a certified BMW dealer and saved myself a lot of money.
William of Albuquerque NM (04/03/08)
I have a 2000 323i with only 41000 miles on it. I just spent $2700.00 at the BMW dealer for a service a month ago. Well, last week on my way to work, I put the car in gear in order to back out of my garage and NO Reverse. The dealer told me it would cost around 6000.00 to replace transmission. This is a travesty!! I have owned other BMWs autos, motorcycles, and Saabs 5speed manuals which have run past the 100k mile mark with out problems. But, and automatic on a pricey car like a BMW quitting at 41000 miles is ridiculous. Why should I pay a premium over a Honda or Toyota, which I suspect would never allow this poor a transmission to be used in any of their products. This should be a recall item...BOOO BMW, You are writing off a lot of current and future customers over the lack of support for these flawed gearboxes.
Virginia of Minnetonka MN (04/03/08)
I want to update my post of March 23. I picked my car up that Monday at the dealer and drove it back and forth to work for two days and did not try to use the reverse at all. I brought it to the transmission shop Tuesday afternoon, and they called and said that the reverse was working! They said I have the GM transmission, not the ZF one that has the faulty drum. Mine however, sometimes has problems with the cellanoid (there is a technical service report about it), so they suggested that they change the fluid and possibly the cellanoid. They did this and found that the tip of the cellanoid was broken off. This all cost me $700 which to me was a bargain and I am so glad I did not do as the dealer advised - donate the car or get a new transmission. Don't they ever offer the third option - go to a transmission specialist? I never did hear back from BMW.
Yasemin of Nashville TN (03/30/08)
I have a BMW 525I it is 99 model and 99000 miles on it,My car was perfectly running and one day boom!!! my car started to make abnormal sound. I took my car a dealer,they said there was a problem but they didnt find it, Come onnn , I was so mad.. You are a Dealer if u can not find who should find i.., They offered me trade my car. Can u imagine they are asking for transmision 6000 dolar. I am so upset I dont know what to do. i bought this car beacuse I was thinking that It would be run long time , but I am just very dissapointed. Help me for this please.
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Vince of Cicero IL (03/28/08)
I traded in a 1980 caddilac with 115,000 miles drove it for 3 years never had a major problem with it. The dealer only gave me a $1000.00 for it. The car I got was a 2001IL BMW paid $20,000 for it, drove it 3 months and now revears does not work. I wish I had my caddy back.
Phong of Holland MI (03/26/08)
I am here to say that I also lost my reverse on a 2000 BMW 323i. The thing that upsets me is that the car has been very well mantained with approx. 75,000 miles on it. I have to admit I like Bimmers, but the quality of the components suck for an expensive automobile. I will also say that I have a 2000 BMW x5 4.4 SUV with 76,000 with many many issues. Just to point out some area is the driver window will not roll up or down, the driver door opens from the outside but not the inside, the passenger door opens from the inside but not the outside. It is very emabarassing to have to crawl over to the passenger side every morning to get out. I believe for the doors to not open is a safety concern and BMW needs to admit that they have poor/ defective components in their lineup. 03/25/2008
Alvin of Los Angeles CA (03/24/08)
I have a 2000 323ci. I just lost my reverse gear. I read its common problem with this year and make. I just wanted to report I'm just another victim of this design failure.
Virginia of Minnetonka MN (03/23/08)
I bought a 2000 328i when it was one year old and had 14,000 miles on it. It came with the 6 year/100,000 mile warranty. I paid $31,000 for this car, and I've still put $6,200 into it. Now the no reverse problem has hit me too. After reading the complaints below, I feel lucky to have gotten 122,000 miles! But I'm not. I expected to drive this car way past the 150,000 mark. My sister has had her BMW for more than twenty years! That is why I bought one. The dealer, although nice enough to give me a brand new BMW to drive for this Easter weekend, only gave me one option - replace it for $6,000! They also said the left front control arm is shot. This is the third time for that! They suggested that maybe it's time to retire it or donate it to the Salvation Army. Geez, my friend bought a Honda Accord three years ago and hasn't had it in the shop once! I know what my next car is going to be.
Gerald of Brooklyn NY (03/19/08)
I purchased my 2002 CPO BMW X5 4.4 December 2005 and the CPO warranty expires March 25, 2008. For several months, I experienced some slight jerking when I put the car in reverse. I took the car in for service in February 08 but dealer claims that computer diagnostic showed no problem. They also said the the head foremen took the car for test drive and found nothing wrong. Service advisor said if problem persists bring it back in. This past Monday (morning), March 17, vehicle began to shift while in drive. Not kool. Made appointment early afternoon for service. Then Monday late afternoon, the trans sys failed light flashed. Yikes! Called roadside assistance to bring car to bmw manhattan dealer first thing in the morning. Today, the service advisor said they need to contact Headquarters before they take out transmission as job is major. The mechanics discovered burnt fluid and may have internal damage. I will not be a happy camper if this transmission problem is not covered under my warranty. Will keep you posted.
Alexander of Los Angeles CA (03/18/08)
I Purchased A BMW 2000, 323i 4 Door. It Has Now 115,000 Miles. The 5 Speed Transmission When Out On Me After 3 Months Of Having The Car. Every Where I Go. Mechanics Tell Me The Same Thing. That BMW's Always Have This problems. Every Time A BMW Comes In They Say. Is Always Mostly For Transmission Problems.
Drew of Ashburn VA (03/15/08)
I own a 2000 BMW 323I and experienced the same reverse failure as so many people (www.noreverse.org) with the same transmission. I am the only owner of the car and have always taken exceptional care of the vehicle. You can see my invoice ($3752.50) for the rebuild and a picture of the failed parts. When I contacted BMW about the problem, here was their response:
Dear Mr. Grinstead:
Thank you for contacting BMW of North America, LLC regarding your 2000 BMW 323i. We were sorry to read of the concerns you have with your vehicle's transmission. We do not have the ability to advise you in a technical matter via e-mail. I suggest contacting the service team at your authorized BMW center directly, so they can review your concerns in person and provide technical support. Should you need it, you will find a complete listing of authorized centers, categorized by name, state, or ZIP code, on our website at www.bmwusa.com. We are sorry we could not answer your question directly. If you have any further questions, please respond to this e-mail or contact the Customer Relations and Services Department at 1-800-831-1117, Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time. Again, thank you for contacting BMW. Sincerely, Karie Picciano Customer Relations and Services Representative
Jim of Bethlehem PA (03/09/08)
MY transmission would not go in reverse on my 2001 740i. the car had 45,000 miles when this occured.
Alan of Huntington Beach CA (03/08/08)
My 2004 Mini Cooper Manual Transmission needed replacement at 59K miles. The warrenty expired at 50K. The problem has to be systemmic and existed for many miles prior to 59K. The new transmission does not act or sound any differently then the old one. The dealer never informed me that the warrenty could be extended. I suspect that I am one of many who have had the same problems with this make of car.
Moses of Brooklyn Park MN (03/07/08)
I had so much respect for BMW products until I bought an x-5 2002, with a bad transmission. After I left from the lot, which was less then an hour, I called to return the car, I was told I could not return it.It was bought as it is. To replace the transmission, it will cause me 7000.00
Samuel of Northcharleston SC (02/28/08)
i cant get my car to go into reverse it only have 117,000 miles on it it is a bmw 330i 2001 i thought these cars were reliable apperently not.can you contact them and have them contact me need help car has been well tooken care of thanks
Cory of Chesterfield MO (02/26/08)
I bought a 323Ci in January of 2006, in January of 2007 the transmission became faulty (no reverse), so I traded in January of 2007 for a 323i, which one year later, yet again, the transmission is now missing gears. Upon calling BMW they've said every time that I've called that they've never received such complaints before and that they are sorry for my inconvenience. Sorry is ok for my bad luck the first time, but my 2nd BMW is NOT acceptable.
Xu of Tempe AZ (02/25/08)
2000 BMW, 323i, 62,000 miles, reverse doesn't work all of a sudden. Can somebody contact a lawyer to sue BMW for this obvious defect, given the large number of consumers who experience the exact same problem?
Donna of Altamont NY (02/17/08)
I have a 2000 BMW 323CI in great condition. In September 2007, at about 83,000 miles I tried to back out of a driveway - nothing happened - no reverse. There was no prior indication of any problem. Upon calling Capital Cities BMW, I was told it was not under warranty and transmission problem was estimated to be about $6000.00 to repair.
Richard of Topanga CA (02/13/08)
2000 BMW 323i - Had the car since 8K miles now has 75K miles, light went on on dash with geer and ! mark in middle. I noticed a lag at about 15 mph. Called indy mechanic and he tells me that last week he just replaced 3 trannys from 2000 to 01 BMW 3 series. Well it is a good car otherwise so I think it will just have to be added to the cost of owning a BMW. Perhaps BMW should be a bit more honest with their planned obsolecence. Some of the parts like the power steering pump is made of metal and plastic and I did have a small crack in the plastic coupling. I had to replace the entire pump $500. just because they made the coupling out of plastic not metal. Also have you ever noticed how uptight and snooty the service guys are if you don't have a brand new BMW. It seems it's best to lease one and turn it in BEFORE it has problems. They will then sell it to a poor slup who can't afford to fix the planned atrophy. I'm in for a belated recall. I do think it should be a mandate for Dealers to disclose the potential for these transmission problems.
Douglas of Brooklyn NY (02/13/08)
After only 64,000 miles , my transmission stopped working in reverse!
Janice of Schenectady NY (02/13/08)
I own a 2000 BMW 323I with less than 80,000 miles. I originally brought my car in for a transmission check back in September of 2007 as there was a fluid leak discovered. The service manager at my local dealership fixed what he said was the cause of the leak, a part other than the transmission. He assured me the problem was fixed. Again I experienced the same fluid leak and brought the car in again in November of 2007, only to be advised that it was another problem and I again agreed to the cost of the second repair. In February 2008, my car would not engage in reverse. I called my dealership and expressed my concern that the original problem was never fixed and a series of other problems were addressed instead of the one originally brought to his attention. He quoted me a cost of $5,600 to rebuild my tranmission and told me there was nothing more they could do for me as my car was not under warranty. After a phone call to their customer service hotline the service manager called me back to offer me a rebuilt transmission for the warrantee labor cost to replace the transmission. I was pleased to say the least, because it was a significant reduction in the original estimate to replace the part ($850). The customer service representative, Molly was very helpful and a pleasure to deal. BMW stepped up to replace the part, however it is obvious in reading these complaints on this website that this is not an uncommon occurance and there may be a defect in the production of this transmission in these cars.
Jean of Framingham MA (02/13/08)
528i BMW, babied, always garaged with 75,000 miles. In the past 6 months have replaced the entire suspension and now have to replace the torque converter! Was astounded to find all the complaints about BMW transmissions and suspension and appalled at BMW's lack of response. Will fix the transmission = $6000 over the past six months. Time for a new car. Will not be looking at BMWs - are thinking of Acura or Lexus.
Scott of Cheyenne WY (02/13/08)
I have a 2000 323i 77000 miles on Feb 12, 2008, my wife puts the car into reverse in a parking lot... nothing! After we had the car towed 45 miles home I get on the internet and find www.noreverse.org .. I seem to have a black cloud that follows me. BMW needs to step up and take some resonsibility and/or liability for this. There are way to many people with the same problems. Also I have had the common water pump problem, elctrical switch problems and the air-conditioner pack problem, for a car with supposed German quality my car seems to see as much time in the garage as on the highway. If I were to actually let BMW fix the transmission, I think I would have as much invested in repairs for the car as I had in the purchase the lemon .
Scott of Cheyenne WY (02/12/08)
I have a 2000 323i 77000 miles on Feb 12, 2008, my wife puts the car into reverse in a parking lot... nothing! After we had the car towed 45 miles home I get on the internet and find www.noreverse.org .. I seem to have a black cloud that follows me. BMW needs to step up and take some resonsibility and/or liability for this. There are way to many people with the same problems. Also I have had the common water pump problem and the air-conditioner pack problem, for a car with supposed German quality my car seems to see as much time in the garage as on the highway. If I were to actually let BMW fix the transmission, I think I would have as much invested in repairs for the car as I had purchased the lemon for. I will get a Dodge next time.
Steve of Clarksville TN (02/12/08)
i have a 93 bmw 325i with 230,000 miles and reverse gear has always worked, just wanted to comment on all of those with transmission problems. if the transmission has a problem why does it not happen to all bmw 3 series cars, they only produce about 100,000 each year.
James of Oakland CA (02/11/08)
BMW 323i won't go in reverse. I have had this car for about 5 years now. This past weekend I went to parallel park and my reverse turned into neutral. From the reading of all the similar complaints on the web, it seems I am screwed like the rest of them. The car is only worth about 6K.
Linda of Warwick RI (02/11/08)
I found this website and to my surprise........I also have problems with my BMW. Car was in for repair numerous times for overheating. finally fixed. They actually, after one month of owning my car, told me a mouse ate my brake line and it was not under warranty, NOW, MY REVERSE GEAR IN MY TRANSMISSION IS GONE AND THE DEALER DEEMED MY TRANSMISSION GONE!!!!! i AM AT A LOSE FOR WORDS. tHEY DID TELL ME I COULD TRADE IN THE CAR AND BUY ANOTHER ONE!!! WHAT A DEAL WHEN THIS ONE IS NOT PAID FOR YET !!!!
Esther of Beverly Hills CA (02/06/08)
I have a 2000 323i BMW that has stopped to go into reverse. I was informed by my dealership that it will cost $6,900 to repair the transmission. I am a little upset to find out that others have experienced the same issues that I am experiencing. I take good care of my vehicle and give it dealership maintenance and upset that BMW has not made me aware of the issue.
Lorin of Syracuse UT (02/04/08)
I have the 328 i, and I like everyone else went to back out of my garage when I noticed that the reverse would not engage. After all this time I am shocked that BMW has not or continues to do nothing to fix what is apparently a major defect in their product. There is still no report of anyone getting BMW to do something?
Ryan of Dallas TX (02/04/08)
Just as thousands of others have experienced, I no longer have reverse on my 2000 323i.
Debra of Ferndale MI (01/31/08)
I recently purchased a BMW 323i(1999)from a dealer(broker) in Ohio-I am mortgaged to the max r/e loan-I do have a limited warranty purchased @ selling dealer-500 miles into my driving the ultimate machine the reverse gear randomly does not work(no previous warning)-much to my current research/horror this appears to be a HUGE issue for many owners & BMW is turning a deaf ear on the subject...this definitely appears to be a DEFECTIVE TRANSMISSION
Shelby of Cleveland TN (01/30/08)
I just bought this car 2 months ago from someone I know well and I know he cared for it like a baby. He replaced the back brakes and rear, passenger side power window part before I took possession of it. Last week I put $450 into it for new front brakes and rotors. Now I have to replace 3 hoses that are leaking power steering fluid onto my alternator. My mechanic (independent) advised me to have the transmission flushed because he's seen and had to repair/replace so many transmissions!! He says that BMW tells their customers (after bringing up the warranty) oh well, I guess that was the life of your transmission Apparently this is a huge problem and they think we're too stupid to investigate it?? I can't afford to buy this car twice. If this continues (having to replace a transmission) I will have spent almost as much on service as I did to buy it. Sorry but I'm used to Honda. Put gas in them, change the oil and run them hard. Very little maintenance required. BMW should be embarassed and yes, they should have their butts sued! They are completely aware that these transmission problems are widespread. BMW should be responsible for a great portion of the cost of a new/repaired transmission!! Very bad business, IMO.
John of Wexford PA (01/28/08)
BMW 325IT 2001 steptronic transmission failure @114k I guess I am a lucky one given the mileage before failure. Investigated and was surprised to find these failures to be a common occurance. So much for superior engineering. The accountants won this one. until the recall!
Aaron of Fairchild Afb WA (01/26/08)
Transmission went out on my 2001 325CI two days ago. I'm stationed in Iraq. I called my wife who dropped the awful news. The car wont go in reverse, she says. The dealer quoted her at $5000 for a new transmison. The car only has 87,000 miles on it. I'm an American Soldier, maybe its time to buy an American car. I'm fed up with BMW.
Susan of Goleta CA (01/26/08)
2000 323i wagon with approx 64k miles lost reverse a couple of days ago. Our mechanic says it needs a completely rebuilt transmission ($4500). He pointed to a BMW memo put out in 2007 regarding year 2000 3 series. The memo description is customer complains that the car won't go in reverse. It advises to check the transmission fluid levels, check the switches, and if that doesn't solve yr problem, then you need a new transmission. He said that it's a common problem, otherwise it wouldn't merit a memo. I'm furious. I think we've all been defrauded. If there's a legal basis for a class action lawsuit, count me in.
Michael of Montgomery Village MD (01/23/08)
I own a 2000 BMW 323ci convertible with 87,000 miles. I have maintained it well. Last week, the BMW transmission started slipping in reverse. I had full use of forward gears. I took it to a reputable BMW mechanic, and was informed that the transmission needed to be replaced at a cost of over $5,000.00. If I knew BMW's had terrible short lifespanned transmissions, I would never have bought one. I will have the transmission replaced, and drive it until the next major event, then no more BMW's for me!
Max of Kirkland WA (01/22/08)
2001 BMW 330CI at 86k won't go into reverse need to replace the whole transmission at a cost of $3,000.
Kathy of San Diego CA (01/22/08)
Purchased a 2000 BMW 323 ci October, 2006. After owning the car for about a year, the reverse gear stopped working! Car only has 51,000 miles and is in very good shape - has been maintained regularly. Local BMW dealer said that this is typical of BMWs when they hit 50,000 miles & that you have to let the car warm up 30-45 seconds. Even after warming up for several minutes, there still isn't a reverse gear.
T
Richard of Novato CA (01/21/08)
Today the reverse on the 2000 323i went out. Although I reached 93,000 mile mark. I changed my transmission fluid every 30k. My repair cost thus far for a rebuilt transmission installed, $3900. This should not have happened; I have taken exceptional care of this car. Ill drive this transmission until it quits, and that will be it for BMWs and me.
Niki of Rocklin CA (01/21/08)
At 110,000 miles my 2001 330i BMW wouldn't back out of the garage one day. After taking it to the dealership I was informed that my transmission was bad and would cost $6,100 to replace. It seems that this is a common problem with these cars. I am very disappointed, I had expected this to be a very reliable and well made car.
Rick of Newburgh NY (01/20/08)
My 2000 323iT wagon transmission stopped working at about 59k miles. BMW option was replace with new. Warranty company said repair, so it was repaird at an independent shop. The tech seemed to feel that this transmission wasn't very good. Needless to say, I am concerned it will happen again- only this time, my independent extended warranty will be expired. $4000.00 is a LOT of money. BMW won't even repair the transmission themselves, they will only replace them.
Said of Kissimmee FL (01/19/08)
week ago.i bought a 2000 x5 from a dealer ...i put 4000 dollars down and drove the car..next morning ..i tried to back up...the car would not move as if it was in neutral...i took it to a certified bmw shop..they said it may need new transmission... ..
Leo of Sacramento CA (01/19/08)
As of 1/16/08, 2000 328ci w/ 95k very well taken care of. I drove my car to work and everything seemed fine. Come out of work and to my surprised the reverse gear wasn't working properly. It was as if I was in Neutral. I am extremely pissed off at the fact that BMW is not taking responsible for their products. As far as their life time warranty on their ATF fluid is BS, if their ATF fluid is life time then their transmissions should be the same. There has to be a recall on these vechiles w/ these kind of transmissions, I am outraged that we have to pay for these very expensive cars and have to end up with a poor transmission. Count me in!!!!!
Donnie of Mcdonough GA (01/18/08)
2004 BMW 745Li transmission failure and had to be replaced at 84k miles.
Bernice of San Diego CA (01/16/08)
On 12/30/06 my 2000 323ci would not go into reverse gear. Mileage: 59,500. My repair shop and 2 dealerships concurred that a new transmission was needed. I called BMW-NA and was told they had received no such complaints, and they would not prorate or compensate for the cost in any way. I questioned another dealership as to ever having seen this problem; the answer was no. On the Consumer Affairs automotive website, one can find 22 pages of the exact complaint regarding the 300 series since 2000! (This does not count most who haven't posted a complaint.) Across the board--denial of the problem and no compensation. One man had only 34,000 mi. on his. It seems there is evidence of a common defect not due to ordinary wear and tear. I and the others feel there should be a recall--at least a proration. The transmission is apparently designed for planned obsolescence. My repair shop said they've installed 6 BMW transmissions (relatively low mileage)in the last few months. (new engines at 90,000 mi. I can't wait!)
Cheye of Lawndale CA (01/13/08)
It appears that the number of miles driven is not the main factor of the BMW sealed transmission to go south. My car still smells new inside. 96 BMW 530. 18,400 Miles. Sealed Transmission. Purchased New 1995. 3rd BMW purchased. Every 10 years I buy new and pay cash. Have always loved brand. Love this car. Now transmission needs repair. Sometimes jurks in D3 so I drive in S3. Sealed transmission is really a problem with German products. Now I am shopping for a car and I don't know what to buy. I don't want a new car because repair shops cannot fix them. Too bad about BMW I had been very loyal.
Marlin of Grand Terrace CA (01/10/08)
I merely need to know if it is worth buying a 5 or 3 series bmw from 1999-2002, given the amount of steptronic transmission problems I have read about here. Did BMW change the ZF transmission in 2002 or 2003? When did they start using the 6-speed auto transmission. Which 90's years had the best tranny for the 5 and 3 series?
Vikrant of Brooklyn NY (01/10/08)
2000 BMW 323i Automatic with 70000 miles suddenly stopped engaging in reverse. Forward works fine but reverse does not function at all..seems like its in neutral. No signs whatsoever...just like that one fine morning. Showed it to the BMW Manhattan and they have quoted a price of $7000 to replace the transmission.
Mike of Chicago IL (01/10/08)
I have a 2000 white 323i wagon with the same problem lost reverse for no reason. The car was babied the whole time. No reason for the problem. I toke it to a trans shop and the the trans guy said the reverse clutch drum has a c clip that holds the clutches together under pressure. The clip breaks off of these in such a way that it cant be replace. The metal around the clip is weak. BMW said right away we can sell you the same new trans with the same defective parts. I found a guy that sold me a completely rebuilt trans for these with all upgraded parts heavy duty internal parts that wont have the same problem ever. I paid $3500 for the Trans and put it in myself. You can get the trans too at imcuban2@yahoo.com. They ship anywhere in the USA.
Roche of Torrance CA (01/08/08)
Got a 2000 BMW 740il. Same complain as the countless number of unsatisfied owners of 2000 models BMW, my car lost it's reverse. Engine runs fine but the reverse shift wouldn't engage. Foward shifts was working perfectly at first but then I droved it for a couple of days then all of the sudden the forward shifts wouldn't engage as well. My bimmer mileage is at 65,960 miles when it stopped working. My mechanic told me it needs a new transmission and that it will cost me around $5,000 - $6,000. This is very frustrating. Judging from the great number of people having the same transmission problem happening when their bimmer is between 60,000 - 75,000 miles there should be enough individual to file a class action suit versus BMW of North America (who chose to play dumb about the transmission problem of these cars). Count me in.
Ron of Cypress CA (01/08/08)
My 2000 BMW 323i transmission reverse gear failed at 114,000 miles. Judging from the myriad of complaints I'm a very lucky man as my failure occurred later than most others. I called BMW North America customer service at the advice of my local BMW dealer and place of purchase and was told like so many others, it is out of warranty and BMW cannot compensate me or assist with the repairs.
Handel of Yonkers NY (01/05/08)
On 01-01-08 my 2000 323i w/100k, reverse gear failed, without warning. No check engine or transmission lite to warm of any pending problem. I'm the original owner. THE ULTIMATE DRIVING MACHINE has a car ultimate defect, LOW MILAGE transmission failure. Google- reveal that premature reverse failure is a problem with BMW 3 SERIES.
Charles of Decatur AL (01/05/08)
This may help many of you with 2000 BMW 323i's that are experiencing the no-reverse problem. BMW will not repair the car and many transmission places are not familiar enought with this transmission to diagnose the problem. I have a 2000 323i which lost reverse. The car ran fine in forward gears but when put in reverse about 50% of the time would rev and go nowhere. My car has the GM made 5L40E transmission. I took the car to a local transmission shop and hopefully the problem was a TCC & PWM solenoid. The solenoid can be changed through the pan. Total cost of the repair was $225. It has only been 2 days since the repair but so far no problems it has gone backward every time. I'm keeping my fingers crossed that this was the solution. I'm sure several 5L40E transmissions are having the same problem or total failure. He showed me in a repair manual where this was a problem area with this transmission. Hopefully this will help some of you. Charlie
Dan of Hinsdale IL (01/04/08)
Brand new 2006 BMW X3 repeatedly fails to properly shift from 1st to 2nd gear from a dead stop to entering traffic. The hesitation in 1st to 2nd gear shifting is serious and is a life and limb safety issue. My X3 was serviced more than 4 times and received a completely new transmission the 3rd time after a complete transmission failer on the road computer-locked out the gear shift and had to be towed. The new transmission still had the same hesitation failures. Eventually BMW refused to continue accepting the car for service and refused to acknowledge the transmission still had a hesitation that rises above the level of customer preference dissatisfaction. they specifically tod me I could not use the Illinois Lemon law beause they will not acknowledge the car still has a defect. I got rid of the car 3 months after leasing it (and right after that conversation) and with almost no use of my own on the car. I fear for the poor soul that got it next. Upon asking in a puzzled manner why in the world the smartest engineers on the planet could allow this problem to exist, I was told face to face by the regional field service manager of BMW NA itslf (during a road test) that the trans shifting had to be adjusted against engineering design in order for the car to meet EPA fuel mileage targets. It was one of many modifications made for EPA not engineering reasons for the US market. I believe it was a frank answer. It also means that ALL X3's are a danger to life and limb. How many have died when trying to enter an intersection or traffic from a dead stop and then the car hesitates and causes the accident??? I fear for the answer - it could be tens of thousands! I wish I had the power to save those lives -forget my ongoing silly money fight with BMW over the early lease termination. I now drive a Lexus and am very happy with it. I will never ever own lease rent from an airport nor recommend a BMW to anyone - not in my lifetime.
Mark of West Hollywood CA (01/03/08)
I bought a 1998 BMW 740i as a used car in early 2003. The car had approximately 70k miles on it at that point in time. I immediately took the car into the dealer in Beverly Hills to have a check and tune/oil services, etc. I asked about transmission service and was told that the unit was sealed and never required service. This mantra was often repeated at every BMW dealer I've ever visited from NYC to Los Angeles and points inbetween. After paying dealer rates for the routine services and repeatedly asking about transmission service on the car - my transmission has failed completely at 130k miles. The cost of the new transmission varies between 2900 for a rebuild to over $5000 for a new part installed by the dealer. Subsequently to the failure I've learned that indeed the sealed transmission does indeed require service at regular intervals and doing so can extend the life of the unit many hundreds of thousands of miles. While servicing the unit is not easily accomplished it is done every day at independent BMW shops across the country and is in fact recommended by the manufacturer of the transmission (ZF of North America LLC.) Bottom line is that BMW lies about the transmission in these cars in an attempt to lull the owner into neglecting this service item, until the unit fails when the car is well out of any possible basic or extended warranty. Then the choice is buy a new one or fix the old one at a hideous cost. A cost that could have been avoided if they (the BMW Dealer Network and BMW North America) had simply told the truth and allowed the units to be serviced by the dealers all along! This is not some Ford or Chevy econobox car = this is BMW's top of the line Luxury Class vehicle for heaven's sake! Do they assume that because one can afford such a car that they have the right to lie and rip off their customers? I'm appalled! This is something that should be addressed in a class action suit. BMW falsely telling owners that the transmission needs no service when in fact it does, sets the unit up for premature failure and a huge bill to repair or replace it. Last time I heard of such a thing it was called consumer fraud and cost the perpetrators many millions of dollars to settle. Any other BMW owners of the E-38 series having or have had this same problem? I have the smoking gun reports from ZF Manufacturing to BMW telling them that in fact the unit should be serviced at regular intervals of about 30 to 45k miles, and fluid and filters changed more often than that!
Brian of Palm Harbor FL (01/03/08)
The transmission on our 2001 BMW x5 with 102k miles on it just went out last night. My in-laws purchased this vehicle new and we bought it from them 12/05 with 82K miles on it. We have had nothing but problems with it since. All services since original purchase have been done. A month after having it we put new brakes and rotors on it plus a service, about $2,000...chalk that up to normal wear and tear. Last year there was a leak which happen to land directly on the stereo amplifier ruining it. $1,500 parts and labor just for the amplifier (no aftermarket one will fit per 2 stereo shops). The dealer could not find the wear the leak was even after doing special water tests. They replaced the amplifier and about 2 months later it happened again. This time it would be about $3,500 to fix the leak because they had to take apart the sunroof since they determined this is where the leak was coming from. I could not justify the money basically just to have a functioning radio. After checking the internet I found that the leak problem was not just a freak thing...it has happened to many others. AND NOW, the transmission craps out, or at least that's what it has to be after reading all the previous posts knowing my experience was just the same. Driving along on cruise control and I go to accelerate and it redlines. Just high revs...fortunately I was able to safely pull off the road with my wife and two young girls in the car. It would not move forward or in reverse. Going on the assumption it will be at least $5k to replace, we will be getting rid of it somehow (once I have it towed to my house from where we left it last night). We also had another BMW 1997 328i that had its own issues, but that's a story for another day. I would never even think of purchasing another BMW. The Ultimate Defective Machine
Mike of Goshen NY (01/03/08)
2000 bmw 528i no reverse or nuetral. Revese is now park. Nuetral is now low. This seems to be a widespread problem! noreverse.org
Angela of Cobb CA (01/02/08)
2000 BMW 323CI Transmission wont go into reverse. Has 74,000 miles and very well maintained car. 2nd owner.
Sridhar of Suwanee GA (01/02/08)
I parked my 2000 323i 105k miles this morning in the parking garage and I tried to adjust my car by putting it into reverse. And to my surprise the reverse doesnt work anymore. I called the dealership today and I was quoted a fee of ~$4500 for repair. This is insane, I think Ive had this problem all along and no one really ever took the time at the dealership to investigate properly. I am very disheartened about the whole situation because I am now waiting to get my car towed home. The BMW manufacturers should have recalled this vehicle model several years ago. This is been a problem with all the 2000 models and I am outraged by the reponse of BMW. Why the hell would you pay the premium price for BMW when they are using cheap GM tranmsissions. I would rather call them the ULTIMATE FAILING MACHINE. We need a class action law suit or some kind os a legal actions taken against BMW NA. If there is something already in process please let me know. Thanx
Craig of Chandler AZ (01/01/08)
I recently bought a 2001 330ci w/ 99k miles, the first day I experienced the reverse problem. I bought it so cheap $8000 I figured whatever. Well now the AAMCO guy says it's $3800. The story goes like this; I first get a quote from a BMW only shop and they say I've got xmission problems and it'll cost $4600. They also said..don't go to AAMCO because it'll just be back in here to be fixed later. Well I went to AAMCO and they said they'd drive it long enough for the problem to occur (my problem showed up when the car had been driven for awhile and heated up). They sent my car home with one of the mechanics because he lived 25 miles away. The problem showed up and they had to tow it back. Then they call and say they're going to have to go in and diagnose (min. cost $1300). Well now I'm kindof stuck with a car that isn't working. So I tell them to go ahead. The next phone call it's the xmission pump leaked and got water in the xmission, blah blah.. all these things have to be replaced costing me $3800
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Larry of Hawthorn Woods IL (12/28/07)
My 2002 X5 BMW 4.4i has been diagnosed with a faulty transmission after 74,000 miles.
Michael of San Francisco CA (12/28/07)
My 2000 BMW 323i lost reverse. It will not engage and acts like it is in neutral. Everything else on the car works fine. I am very concerned about what repairs are ahead on this. BMW US should recall these cars and fix the problem.
T of Jonesboro AR (12/27/07)
2001 X5, purchased extended warranty to 100K never used it. AT 104K on Christmas Day whole transmission blows driving in the backwoods between Dallas Tx and Texarkana Ark. $3.50/mile to be towed to nearest BMW dealer in Little Rock, Ark (162miles) you do the math!!!.Little Rock was very nice but Transmission Replaced, cost was probably 1/2-1/3 value of vehicle at that point.
Yong of Brooklyn NY (12/26/07)
My 2000 bmw 323i reverse stopped working all of sudden. I needed to take it in to the mechanic to find out that this is a specific problem with 2000 323i bmw transmissions. I think this is wrong and there should be legal action taken against bmw for denying problematic issues with its vehicles.
Louis of Lunenburg MA (12/26/07)
Same problem as Mark in Tulsa. My 2002 BMW X5 suddenly went into transmission failsafe program. 84,000 miles on it right now. Dealership said it is cheaper to replace the entire transmission rather than try and diagnose the issue. Only $5-6000. Still in the early stages of doing research. What a beautiful Christmas gift.
Yolanda of Montgomery AL (12/25/07)
Reporting the failure of the transmission on my 2006 325i. My car had only 56,000 miles when the transmision began failing. The dealership stated that the transmission needed to be replaced and would cost me $8,500. I could not understand at first why a car with relatively low mileage and only 2 years old would need a new transmission, until I got on the computer and did some research. I did not know there were so many people having trouble with this. When I tried to approach the managers at the dealership of BMW of Montgomery, they basically told me that it was my responsibilty because the car was no longer under warranty. The dealership failed to tell me that these cars have so many problems with the transmissions. Something should be done to correct this problem during the manufactoring phase. Consumers that have had to pay out thousands of dollars for transmissions that are apparently faulty on BMW cars should also be compensated.
Yolanda of Montgomery AL (12/25/07)
Reporting the failure of the transmission on my 2006 325i. My car had only 56,000 miles when the transmission began failing. The dealership stated that the transmission needed to be replaced and would cost me $8,500. I could not understand at first why a car with relatively low mileage and only 2 years old would need a new transmission, until I got on the computer and did some research. I did not know there were so many people having trouble with this. When I tried to approach the managers at the dealership of BMW of Montgomery, they basically told me that it was my responsibilty because the car was no longer under warranty. The dealership failed to tell me that these cars have so many problems with the transmissions. Something should be done to correct this problem during the manufacturing phase. Consumers that have had to pay out thousands of dollars for transmissions that are apparently faulty on BMW cars should also be compensated.
Roy of Charlottesville VA (12/22/07)
One of hundreds with the same problem - E46 with no reverse. Only answer from dealer is sorry, need a new transmission. BMW should help when they know they have a problem and ignore their customers.
Renee of Cedar MI (12/20/07)
My 2000 BMW 323I suddenly decides out of no where to not go in reverse. It is as if it is in neutral. I understand there are countless consumers with the same problem with this exact model with the Steptronic Transmission. My Beemer was running fine at 86,000 miles. Now it looks like it needs a new transmission.
Tracy of Lexington SC (12/19/07)
I have a 2000 BMW 323ci with 70K miles. This past weekend I backed out of the driveway and drove the car for a 100 miles or so. I parked it for a couple of hours; then drove it 200 yards,parked and turned it off briefly. When I returned, I started the car and put it into reverse and it rolled back a little because it was on a slight incline but when I tapped the gas it reved up like it was in neutral and would not go. After driving forward and then putting it into reverse again the same thing happend. I turned the car off and tried everything again. Nothing worked. I had the car towed to a local certified BMW repair center. They said the reverse drum had decentigrated and they could not repair it. The cost for them to put in a new transmission would be $5,100. After the shock, I went on line and came across this website. I could not believe the number of people having the same issue. The local BMW center was aware of the the transmission problems people were having but there is apparently no recall.
Matthew of Sacramento CA (12/19/07)
Transmission failed on BMW 740i
Charlie of Rockford IL (12/19/07)
BMW 323i touring model with 74K miles on it lost reverse. Same as many many complaints all over the internet. The touring model is supposed to have the more robust ZF parts in the transmission, but the failure is nearly identical to those described with the GM components.
Tom of Springfield PA (12/18/07)
Sounds like a classic BMW transmission problem. Went to the store for a quick trip, come out and it won't reverse; felt like it was in neutral. It's a 2000 300 series with 90,000 miles. I've had Fords (Maverick, Pinto), Chevys, Toyotas, Nissans, and Buicks and never had one less than 120,000 miles, usually about 170,000 and I have never had a transmission replaced. It's pretty clear that these BMWs have a transmission problem.
Derrick of New Hyde Park NY (12/18/07)
I own a 2000 323i (third owner) and bought the car with 28,000 miles in August of 2004. My reverse gear failed at 49,006 miles. At first I didn't know why but a search on the web reveiled that there were many more folks with the same issue on the same model year. My car is a daily driver that is used for about 4-5 miles a day. Since my car was technically out of the dealer warranty 4yr/50K, I took it to an independent BMW shop that uses the same computer diagnosis equipment as the dealer. They hooked the car up to determine if it was a software or mechanical issue which didn't take long to tell me that it was a mechanical issue and it would cost me $4300 for a rebuilt transmission from BMW. Since I needed the car for commuting and I couldn't beleived the expensive replacement costs, I asked my local BMW dealer if this could be fixed and they said once the warranty expires, you are out of luck. The price to replace was much more than the local indenpendent shop. I still searched around and found a local transmission shop that did the work for $3000 (parts and labor)and it came with a two year warranty from BMW. The local transmission shop could not beleive that this was a low mileage luxuary car with this type of a problem. When they opened the transmission they showed me the broken reverse gears and they even stated that the components were not as strong as some other manufacture transmissions that they deal with. I learned after the replacement that I should call BMW of North America to ask for help. They stated that there was nothing they could do even though I had a receipt of the work done and the receipt of the transmission purchase from a BMW dealer. I was hoping they would at least cover the cost of the parts and I was willing to pay for the labor. They didn't offer any help even though I told them that this seems to occur in this model year. If it wasn't for reading a comment in my monthly BMW members magazine (Roundel) about this site, I wouldn't be able to share my bad experience about a major powertrain component failing in a brand that prides themselves of being called the Utlimate Driving Machine. Repairs of cars are expected but enjoy the drive and prestige since you will utlimately pay for fixing this machines powertrain. I had bought another BMW (2003 X5) in 2004 and now I am worried that this is another ticking expense bomb. Unfortunately I don't lease so I'll get stuck with the problems these cars exhibit. I think I will have to rethink what I drive before its too late. For now I have the a broken gear as a momento of my $3000 (ZF made)transmission purchase. Even Bimmer-Mag.com (Dec 07 issue with the Concept X6 and X6 Hybrid on the cover) stated in article that the transmission of the early e46 series was very smooth in shifting but are having mechanical issues that are widely known. Why doesn't BMW know and do something about it? Why can't BMW own up to this manufacture defect and do the right thing for its customers?
Ahamadu of Waverly MN (12/16/07)
I recently purchased a 2001 530I and it has 83000 mile on it. I already have my Service Engine Soon light on and when diagnosed, it needs a Troque Converter (transmission). If a complaint is filed with the Better Business Bureau (BBB) against BMW North America, that might have an impact. Looking at all the testimonies of bad transmissions, the public needs to know that BMW is not the ultimate driving machine, it is the Ultimate Transmission Repair.
Steve of San Diego CA (12/15/07)
My 2000 BMW 323Ci, that has about 75,000 miles and that has been driven less than a 1000 miles in the last year lost revferse. One day it had it the next day it was like I was in neutral.
Philip of Robesonia PA (12/13/07)
2000 BMW 323 wagon, with 68000 miles, maintained regularly. The reverse gear stopped working. BMW said there was no known issue, so we bought a new transmission from BMW, and fitted it ourselves to save labor costs.
Francois of Ottawa, Canada (12/10/07)
BMW 2000 323I - 65 000 miles Out of nowhere it suddenly stopped going into reverse. Garage kept, dealership serviced and repaired all the time. Autombile only used for pleasue as owner is a retiree and didnt't work at the time of purchase and ownership. BMW dealership said $7,000 to replace the transmission and fix the problem...last time I purchase BMW say hello Mercedez!
Julia of Sarasota FL (12/09/07)
I paid $3833.89 for a rebuilt transmission because the car wasn't under warranty. The transmission problem was first diagnosed when the car was under warranty. I should not have had to pay for the transmission. I can prove my case with the computer diagnosis printouts. I will take this into the courts if necessary.
Sergio of Stratford CT (12/09/07)
transmission problems...2001 323i bmw 70000 miles, reverse just went all of the sudden...no warning...This is a major problem, BMW must take responsibility for.
Joshua of San Francisco CA (12/07/07)
1994 BMW 525i, 190,000. Bought Sunday. Transmission blew Wednesday night going up a hill in San Francisco. 103 miles between dealership and said fateful hill. This is my only BMW experience. I feel like I'm joining a support-group. This sickens me- I spent my resources getting the car, and I have none left to pay for a fix. It's in the shop and I barely have the money to pay for a diagnosis of the problem. The good news is that I coaxed the thing to get to the BMW specialist repair shop without a tow. Where do BMW gutless wonders go to die?
Mark of Broken Arrow OK (12/03/07)
Transmission Failure on 2002 BMW X5 4.4i. My X5 has 83k miles. It has been driven very gently and was never used to haul a trailer or anything like that. The transmission failed suddenly and without warning. The reverse gear works fine unlike a lot of the cars I've read about on this site. My transmission slips and then throws a trans failsafe prog message.
My dealer, BMW of Tulsa, examined the X5 and informed me that the transmission was throwing slip codes and had burnt fluid. They came to the conclusion that the transmission would need to be replaced at a cost of $6500. I contacted BMW North America regarding the issue. They informed me that they were aware of no known issues with this transmission, and that I would be liable for 100% of the cost of repair. That is an interesting response considering that I have found literally hundreds of cases of early failed X5 transmissions manufactered by ZF pre 2004 searching the roadfly and X5 World message boards. Some of these were replaced under warranty and some were not. If I found a few hundred so easily, there must certainly be thousands of them out there, since a majority of people out there won't complain on the internet.
I know my vehicle is not new. I know it is out of warranty without an extended warranty. However, I paid over $70,000 for this X5. I have had many cars in my life, all of them much less expensive than this X5. I have NEVER had a transmission suddenly fail like this. In fact I've never had a transmission fail period, even in cars costing 5 times less. This transmission should NOT be dead at 83K miles.
After doing some research I have found from an ironclad reliable source that the transmission in the X5, the ZF 5HP24, has a known issue with early metal fatigue failure of the drum assembly. When this happens the clutches get fouled leading to a quick failure of the transmission. Since August of 2007, ZF has redesigned the drum assembly because of an UNUSUALLY HIGH NUMBER OF FAILURES with the original design.
Given all of this damning data, BMW still flatly denies that there has been any problems with the ZF 5HP24 transmission in the pre 2004 X5. This transmission was manufactured with a design defect. ZF admits it, many many people know it and I suspect BMW knows it as well. Given the circumstances of the issue, I believe that BMW does have a fiduciary responsibility to cover the losses incurred by owners who have been burdened by this obviously defective product.
Pamela of Orland CA (12/03/07)
My 2000 BMW 323 has had nothing but problems. The window regulators have been replaced more than 5 times in different windows (driver door 3x), the brakes have gone out twice, it has had countless electrical problems-and now I find out about the famous NO REVERSE $6,000 repair (it has just happened to me). When I contacted BMW about all the problems, I was informed that the problem is people like you want these cars, so BMW makes the 300 series (The car cost around $40,000 new). He said I wouldn't be having those problems if I had been able to afford a 500 or 700 series. Somehow, I really doubt the Ford would tell a customer too bad, you bought the cheap Focus-and you actually expect the windows to roll up, huh? Looking online, I am seeing this is a chronic problem and that I seem to be simply out of luck. I will never, ever buy a BMW again, and will tell everyone I know they should avoid these cars at all costs.
Rick of Houston TX (12/02/07)
I cant beleive that BMW wont do anything about it! I was looking to buy one and ran across this and almost it the floor. BMW is a neet car. Looks like it is going to be a MERCEDES.
Philip of Worcester MA (12/02/07)
I own a 1999 BMW 750IL with 120,000 miles on it. The car has been maintained in excellent condition thoughout my ownership. BMW replaced the original transmission at 25,000 miles which resulted in the car being classified as a lemon and the replacement transmission failed again at 120,000 miles. Loss of forward gears, reverse, and park are the symptoms of the most recent failure. The car is now at a local dealership and I awaiting the diagnosis. I believe this transmission is on a recall list although the original was replaced on 25,000.
Philip of Worcester MA (12/02/07)
I own a 1999 BMW 750IL with 120,000 miles on it. The car has been maintained in excellent condition thoughout my ownership. BMW replaced the original transmission at 25,000 miles which resulted in the car being classified as a lemon and the replacement transmission failed again at 120,000 miles. Loss of forward gears, reverse, and park are the symptoms of the most recent failure. The car is now at a local dealership and I awaiting the diagnosis. I believe this transmission is on a recall list although the original was replaced on 25,000.
Charbel of Macomb MI (12/02/07)
i am the owner of bmw e46 , year 2001 with 74,000 miles on it. i am second owner of this car, me and the previous owner take care of well of this vehicle. i have had the car now for less then 3 month, and the reverse went out on it. the car would not wanna go backwared. and that is realy imberesing when someone drive by and see you pushing your new bmw to back it up from yoru driveway or the bank or your work . i am realy desappointed from this car. i owned mercedes all my life and i never had any problems with trans before.
Larry of Corpus Christi TX (12/01/07)
I should feel better after reading these posts. My BMW last week also lost reverse -- an intermittent problem. But it's not a 323i, it's a 1990 525i with 168,000 miles. Fortunately, the car has worked very well for 19 years, so well, that this issue came as a shock. I'm disappointed to read the fix doesn't seem to be a simple parts replacement but a full and expensive transmission replacement. Thank you for your contributions to consumeraffairs.com.
Sherri of Fairfield CT (11/28/07)
Recently, i was told that my BMW 330ci needed a new transmission! Its only a 2003, and only has 40k miles on it!!! Last week, the transmission light came on and I later found out that it was stuck in only 3rd or 4th gear. BMW told me i have to buy a new transmission, costing me $5,000! I enraged and very disappointed about the whole thing. I'd like to demand justice!
Jason of Billings MT (11/28/07)
I own a immaculate 2001 BMW 330ci. 135,000 miles on it be driven very cautiously. All of a sudden the car wont reverse and this forum states alot of people have this issue. I still owe alot on the car and cannot affor another $5,000.00 repair on an already expensive car.
Charles of Decatur AL (11/27/07)
Went out this morning, put it in reverse and the car would not move. From reading on this site people all over the country are having problems with their E46 BMW transmissons and reverse. BMW should do something.
Gene of Orland Park IL (11/26/07)
I own a 2000 323ci bmw with 97000 miles...and like everybody else on this site I lost reverse. The car is in perfect condition and well maintained. I am very disappointed in BMW...
Daniel of Anacortes WA (11/26/07)
After owning my 2001 325i for one year now, the reverse has recently stopped working. I am extremely upset at the matter due to the fact that I now know it's a common problem Bimmer owners all over America are having.
My car just hit 64,000 miles the other day and I'm only the second owner. Both the previous owner and I took very good care of the car and there's no excuse that the transmission needs to be replaced this early in my cars life. Even more frustrating is the fact that I'm a soon-to-be college grad in the midst of job searching and now I have to deal with this stressful situation as well. I've worked all throughout college and spent every cent I had saved up to buy this so-called dream car? last January when my old 88' Honda stopped working.
I thought I was buying a reliable car, one that would last me forever but apparently that is not the case. When I contacted BMW Northwest (Fife, WA) they were absolutely no help as they were when I initially approached them last year telling them I was interested in buying a BMW for the first time. They want to charge me $104.00 to bring it in the shop where they'll diagnose the problem which will be a transmission replacement the service guy told me. The total for the new transmission was estimated at $5,200!!!
Peggy of Springfield IL (11/24/07)
I would have never searched the internet for such a problem, nor placed this message but felt compelled after reading very similar stories about our BMW 323i. It's a 2000 with only 56Kmi on it, garage kept, profesionally serviced at the dealership. We never had a single problem nor a symptom until - literally all of the sudden, the car simply would not go into reverse. We too went back to the local dealership only to be told that this is not typical. After reading all of the similar stories about reverse going out on these cars with the approx: mileage, I hope that something can be done because this should be a re-called item regardless of age..as it appears not to be age nor extreme mileage.
Valerie of Red Jacket WV (11/22/07)
I bought my daughter a 2000 323ci with 79,000 miles on it off of a friend. I knew she had taken very good care of it and always had it serviced at the dealer. We have had it six months, she went out in it a couple of nights ago, and called me and said my car won't go in reverse. She was pushed out of the parking lot and drove it home and it hasn't worked since. The reverse light comes on but the mirrors don't go down. I was hoping it was something simple like electrical or a fuse or something. So I was searching to see if anyone had any ideas. I am in total shock at so many people have had this same problem there is no way bmw can deny they are at fault, and should do something for the people who have spent there hard earn money on there vehicles that are not worth it. And no I will not buy another bmw.
Reynaldo of Pomona CA (11/22/07)
I just got a 2003 BMW 330cic and has 107K miles on it Less than three months of using it suddenly transmission problem light went on and seems to be stuck in 3rd or 4th gear.After reading all these problems with the transmission of BMW, I think I need help.
Jerrod of Shreveport LA (11/22/07)
As I am leaving Target after picking up some items, my 2000 BMW 323i simply would not go in reverse. It has 106k and has been well-maintained. The BMW dealer tells me it is the transmission and has to be replaced, as they do not rebuild transmissions. Little did I know that this is huge problem with this model car. The whole reason I bought a BMW in the first place was because it is supposedly a luxury vehicle. This is not the case, and BMW should take care of its customers if it is aware of this issue.
Margaret of Westminster CA (11/20/07)
I bought a used BMW 323i with 130K miles. I thought that I was buying a good car based on BMW's reputation. Two days after I got my car, the transmission would not go on reverse, it was very frustrating because I had my 4 months old baby crying in the rear seat.
I didn't know what to do.
The next day the transmission worked fine, 3 days later the car would not go on reverse again. I searched on the internet for answers to this issue. I was shocked after I read some of the horror stories from so many people going through the same problem. I was even more shocked when I found out that the transmissions on these luxury? vehicles are from GM. The worse thing of all is that BMW is not doing anything to help their customers. I am so disappointed; seems that BMW and GM are doing big business from working people like me and all of the people that had experienced the same problem. I will solve this problem some how, because I don't want to jeopardize my family well being. Safety is very important to me and obviously these cars do not meet the safety standards. Definitely I will never going to buy or recommend a BMW again.
Kevin of Sherwood OR (11/17/07)
I went to this web site looking for information on the problem with my 2001 BMW 330i not working in reverse. I can see that I have the same problem as everyone else. Obviously BMW has an issue with this that they are choosing to ignore at this point. It will be up to us to make them quit ignoring it. I am going to file a complaint and also send a letter to BMW requesting satisfaction.
Keith of Fort Mill SC (11/15/07)
I too have a 2000 BMW 323i that wont go in reverse. 107,000 miles. BMW wants $4,800 to replace the transmission.
Allan of Zimmerman MN (11/14/07)
I am another sad owner of a 2000 BMW 323i with a transmission that has to be replaced to the tune of $4,000 to $5,000. About 6 months ago my wife complained that the car would not go into reverse. It has intermittantly been acting up ever since. After having it check, my BMW deal stated that the transmission needed to be replaced.
Gordon of Mount Eliza Germany (11/11/07)
I own an immaculate 2002 BMW X5 that I have had dealer serviced since new. I don't tow anything & I drive very conservatively. Yesterday I drove to a friend's house. When I went to leave my transmission had completely failed - I couldn't forward or reverse. This happened with NO warning - now I am told it will cost $6,000 to recondition the transmission. What is the point of paying a BMW dealer to service your BMW (at much higher rates than any independent mechanic) when it doesn't do anything to prevent something like this happening??
Nicholas of Cicero NY (11/06/07)
I am getting back to all of you folks out there about my transmission problem in my 2002 X5 BMW that BMW North America would not help me out on. I paid $1,200 including shipping to send it to my mechanic. Took my mechanic 5-6 hours to put in including removing my old one. It runs perfect! The only bad thing is such a nice car and BMW North America would not help at ALL!
James of Franklin TN (11/05/07)
Car wouldn't go in reverse this morning. Same issue as everyone else, 2000 BMW 323i with 79K miles. Always serviced on time. Have had only minor problems since buying this certified BMW 5 years ago. Had my mechanic take a look in hopes that is was a simple fix, perhaps a servo or even something simple like flushing the fluid. No such luck, sure enough, it needs a new transmission. $4,650 just for the transmission without labor.
Can't even locate a used one at present. Considering the trade-in value is $9K I just can't justify a $5K-$6K repair bill. My mechanic's actual advice was, Let me see if I can get it running at all in reverse and if so, take it to Carmax and get rid of it, Tonight!
Now that's a good mechanic! I also contacted BMWNA and got zero response. This is my 3rd of 4 BMW's but may be my last. Suddenly, Lexus is looking a whole lot better. Yikes!, can't believe I said that.
Sue of Saint Charles IL (10/29/07)
I have a 2000 BMW 323I , mileage 68,175. It is garage kept and dealership maintained. Recently, the car would not reverse. Took to the dealership, and was told that I need a new transmission. The dealership stated that this problem is well known for this car mode, and it usually occurred after 60K miles.
Nicholas of Cicero NY (10/28/07)
I purchased an 2002 BMW X5 with 72000 miles. It was fine until it hit around 90000. Now the vehicle will only start out in 3rd gear. They told me that I will need a new transmission. I asked the price and they told me $4800.00 plus the labor to put it in@ $90.00 per hour. They told me that it would take 2 full days to install a new one. I called BMW North America and spoke to Allison in customer service and asked her for some help. It took them 4 days to get back to me and then told me that I will only receive 10% off on the install price of labor. This still would have cost me thousands. I told BMW I own a 2001 325xi with 184000 miles and it runs perfect that why I purchased another one. I bought that car with 135000 mile and have done very little to it. I went on line to a used BMW parts company that is sending me a transmission for $1200.00 for the transmission and shipping. Still waiting on it I will let you know after I have it put in. It also carries a 6 plus month warranty.
Piyush of Piscataway NJ (10/26/07)
I have a 2001 BMW 325i Sedan. It has 85,000 mils on it. I bought it new. Suddenly yesterday the transmission failed. BMW says that we don't take responsibility for that and told me that it will take between $6,000 to $7,000 to fix it. I am totally disappointed and will never buy a bmw in future because it is not worth driving a car which has its transmission fail with in 85,000 miles.
Claudia of Elk Grove CA (10/25/07)
I have a 200 323i that is now in the shop because the reverse went kaput! My understanding from other complaintants is that BMW will not cover this design defect.
William of Mt View CA (10/25/07)
BMW Transmission Problems I own my BMW 328i since 1999 and it was running smoothly until few days ago when I park it in a parking lot and came back to drive it and the reverse was not working ! I was told by the dealer that I need to change the transmission. I found that very strange and to my ultimate shock and surprise, I learned that BMW is using a GM transmission. I am disappointed with BMW. I think if they want to keep their reputation, they should recall those car and fix them. I was surprised that there are that many people with this problem. The dealer told me that they never heard about this before ! I would never buy a BMW again and I am going to advise people not to.
Kevin of Baltimore MD (10/21/07)
I have a 2000 3 series bmw . It has been dealer serviced and is in excellent condition . It has 79,000 miles and is hardly driven as i have several vehicles. The other day I went ti back out of my parking space and the car wouldn't go in reverse. It drives fine ,so i took it to russell bmw and was in formed i would need another transmission. I am very upset ,the cost for repair -5400.00. I have owned a 1997 3 series and it had over 200k miles and never had a transmission or engine problem. I happened upon this site while looking for a transmission and can not believe all the people who are having this same exact problem. bmw needs to recall this transmission and fixed all there customers cars. i absolutely use to love and swear by Bmw but not anymore . What and the hell is bmw doing using a Gm transmission anyway.
Ian of Sharon Hill PA (10/20/07)
I do not think the problem with the transmission is a new problem. The reason I say this is because I have a 1993 740il which is well taken care of. Two weeks ago my daughter called me and said the car would not reverse. Three days later I had to go to her school and push the vehicle out of the parking spot, then have my girlfriend drive it home. I am shocked to discover that so many people are complaining about the same problem,with newer models, and nothing has been done. I was thinking of getting another bimmer, but no way. I have a Ford conversion with 183,000 miles, and it runs great.
Michal of San Diego CA (10/18/07)
Two days ago I left my college parking lot and my 2000 BMW 328i drove just fine. When I got home and wanted to reverse into my parking spot the car acted as if it was in neutral. Revers stopped working all together. A few hours later I got into the car and it reversed with no problem. Yesterday I reversed out of the parking spot no problem. After school, however, the car would not reverse again!!! Now it pops into reverse like nothing ever happened..
Anita of Los Angeles CA (10/18/07)
I have a 2000 BMW 323i with 30,000 miles. My car has been well maintained and one day I could not put it in reverse. To make a long story short, I needed to replace my transmission completely, after only 30,000 miles. I understand the car is 7 years old, but to have to replace a transmission after 30,000 miles is unheard of in my book as I thought I was buying a quality car. To me, it is a piece of junk. Hopefully, nothing will go wrong, but I truly have no confidence in BMW. BMW said the car is out of warranty and there is nothing they can do. There should definitely be a recall or some kind of compensation for all of us who have had the same problem.
Beverly of Washington DC (10/18/07)
I posted a week or so ago regarding the no reverse issue with my 2000 323i. I had the car towed to BMW or Arlington and just as I expected, based on this blog, it is the transmission. The cost for repair a remanufactured transmission will be $5,500 but the dealer knocked off $500 so the bottom line is $5,000. I, like the others, sent an email to BMW of America and received the same canned response about normal wear and tear. I travel by subway to work and the car receives little wear and tear. It currently has 84,000 miles on it. Unfortunately, I have no choice but to get it repaired. Just 4 months ago I paid over $3,000 for brakes and other repairs. The service manager who was very sympathetic, suggested that I speak with a sales person regarding possibly trading my car. She had my car appraised and told me that because it is out of warranty (it is 7 years old!) and will need a transmission, the appraisal came in at $1,000! My car is immaculate, no scratches, shiny, tires less than one year old, and have been garaged kept until I moved 6 months ago. I was insulted to say the least and left her office in less than 5 minutes. I would very much like to be a party to a class action suit.
Robert of El Cajon CA (10/18/07)
I bought a new BMW 550i with auto trans 06,, its been working fine with little quirks here and their, but nothing major, I took it in for 36000 mile inspection and thay BMW did a software update for warranty purpose, thats when the car changed, throttle response is sluggish, active suspension is responding erratic, radio logic 7 system also effected for the worse, also transmission shifts affected, software lowered shift points, economy mode will lug the engine, sports is a little better, not much, but most importantly is the fact that the torque converter lock up comes in at the wrong times, actually had it in manual mode from 1st to 2nd, when I hit second trans stayed in torque converter lock up and shifted the 2nd gear clutch pack, engine rpm increased to 1400, not much but enough to create a loud clunk in the rear, differential and CV joints might be affected,,,, maybe I-m crazy but could that software be meant to cause premature failure to sell transmissions and other components, warranty is still good for 10000 but I already am getting the cold shoulder from BMW dealer in San Diego.
Kevin of Baltimore MD (10/17/07)
i own a bmw 2000 bmw 3231. the transmission wont go in reverse after 70,000 miles. this is a common problem with this model and bmw needs to recall this transmission. this repair is very expensive4-7thousand.
Ron of Orleans, Canada (10/16/07)
I currently own an impeccably mainta | 
