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Audi • General Complaints • Sludge

Darren of Baltimore, MD April 18, 2007

Darren of Baltimore MD (04/18/07)
My 2003 Audi A4 is in the shop for the 2nd time since buying it brand new in March 2003 due to stalling issues related to a faulty fuel pump. The first occurence was in 2004 with approximately 20,000 miles on the vehicle, the engine stalled while driving over 50 MPH on a highway while trying to merge. The fuel pump was supposedly replaced by the Audi dealership under warranty. Recently (March 2007 with 67,000 miles), my car stalled again on the highway, with seemingly a related issue in which the dealer diagnosed that a speed sensor was faulty, and the repair was done at my cost for roughly 350.

In April 2007, my car stalled for a 3rd time on the highway (luckily avoiding accident for a 3rd time!), and the dealer quoted me close to 800 to replace the fuel pump. While disputing the estimate, askingthe dealer to find out what could be done about this re-occuring, expensive and and dangerous issue, I did my own research and found that there had been a recall in 2006 covering 2003 Audi A4's. When I presented this information to the dealer, they claimed that there was no recall. Upon further research, and contacting Audi Customer Service on my own (because the dealer was absolutely 0 help to me), I was told that there was a recall, but because my VIN was not included in the recall, nothing could be done.

 have requested to speak to a supervisor, who gave me the same company line. I again appealed to speak to a Supervisor another level higher, and am currently awaiting their response. Luckily, to date, nobody has been hurt in connection with my vehicle's failures. However, there is no reason for Audi to ignore my case as they have. In researching this issue online, I have found numerous other complaints against Audi for the same issue of ignoring customer complaints related to recalls when their vehicles experience the exact behavior for which the recall was issued.

Gio of New York, NY April 10, 2007

Gio of New York NY (04/10/07)
I leased an Audi A4 2004 Brand new from Classic Audi-NY for 3 years. In May 2005 The Turbo Blew. The Car died with only 6k miles. It was covered so i was fine with it. I did not have to pay a penny. In Sept 2005 The Turbo Blew again, So they say it was the Turbo. Also Various service trips for getting the light bulbs fixed because they blew out. In 2007 April the Fuel pump died so my car died again. Out of those 3 times I was inconvienced with getting Tow Trucks and not having a car and hassling Audi for loaners. My Lease ends Nov 2007. Im thinking now that they may have sold me a Lemon. NEVER again will I recommend or buy an Audi.

Johnny of San Jose, CA March 8, 2007

Johnny of San Jose CA (03/08/07)
My Audi A4 has had the following problems since I bought it new in 2000: 1. CD Player died. 2. Cruse control switch died. 3. Door-shut sensor died. 4. Two Power windows died. 5. Trip LCD died. 6. Tie-rod ends needed replacement after 50K! 7. Sun Visors holders' knobs broke. 8. Leather seats ripped at the seams. 9. ABS break controller died (1500) 10. flasher died. 11. Fan indicator display does not work at low temperature (40F or less). 12.Cup Holder broke. The only time I took it to the dealer after the warranty expired (needed timing belt), it cost me 2800 !!!

Michael of Woodmere, NY January 24, 2007

Michael of Woodmere NY (01/24/07)
I leased a 2006 audi A-4 in Nov 06. I bring it in for regular service to make sure it maitains its expected performance....it is now January 07 (13 months later) and have roughly 6500 miles on the car. I brought it into Anchor Audi for service (receieved a request for checkup from corprate office) and also told them that the brakes squeak on a regualar basis. i recieved a call in my office from the service department telling me this was not covered under the bumper to bumper warranty, but for 375.00 i could have it looked at. I am glad this is only a 2-year lease cause i will nevr buy an Audi again!

Nancy of Stamford, CT December 8, 2006

Nancy of Stamford CT (12/08/06)
I have a 2002 Audi A4 with less than 60,000 miles on it. I take it in to the Audi dealership for every service appointment. On December 3, 2006 I was driving on the highway and the car just died. Luckily I was able to roll to the shoulder on the road and needed to be towed to the Audi dealership. No warning lights.

After examining the car, the service department called and said I needed a new engine which would cost about 16,000. My car is off warranty. I asked what caused the problem (it wasn't lack of oil) and Steve in the service department said they couldn't tell without taking the engine apart. I asked him what should I do as it seemed crazy that my engine should die in such a relative new and expensive car.

He suggested I call my insurance company as it may be due to something hitting the car and damaging the engine. I did and the insurance company is suppose to be sending an adjuster to look at the car. I am still waiting to hear from either Audi or the insurance adjuster. In the meanwhile I have been searching the internet to see if other people have experienced the same problem and how they have handled the situation. I truly need help as I really cannot afford to pay 16,000 for a new engine and am very wary of the Audi dealership after reading the posts of other Audi owners.

Guidance/advice/help would be most appreciated. Thank you, Nancy

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