Oklahoma Gas & Electric Reviews

Anytime I would call it would always be somebody that couldn't speak English and they never wanted to deal with any problems. Being on hold for hours at a time. Just a horrible experience. The bill is a lot better than it is in my new city. Great prices. Never had a complaint ever about anything that had to deal with Bill service or what I was charged while using this company. Best value on any gas company I have ever dealt with. Always kept low rates and never messed up while doing estimates. A pleasure to deal with in that aspect. When I did have a issue was really hard to deal with the customer service, is not up to par as do not wanna deal with anything you are trying to get handled, so reliability I'm a little uneasy on.

The customer service was usually fine. The people are usually helpful, but there a few times where the people are downright rude and unhelpful. I never had that much of an issue with my bill. There were times where I felt overcharged, and it turned out to be true, but those were few and far between. There are better companies for your money, I'm sure. The best way I can describe the overall value of the service is, okay. The majority of my experience was fine, but the hassle in the problematic moments is something I'm glad I left behind. For the most part, the service was reliable, but the problem times that arose from time to time were bordering on ridiculous to resolve.