Yokohama Reviews

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About Yokohama

Yokohama produces high-quality tires for a variety of types of vehicles including passenger, performance and commercial tires, designed for efficiency, safety and durability. Founded in 1917, Yokohama brings together rigorous testing and advanced technology to meet the demands of contemporary drivers around the world.

Pros
  • Good tread life and durability
  • Excellent performance in snow
  • Quiet and smooth ride
Cons
  • Frequent quality issues reported
  • Poor customer service experience

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Yokohama Reviews

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    Page 3 Reviews 40 - 240
    Customer Service

    Reviewed July 19, 2018

    The Geolander tires came with my '15 Subaru Forester. At about 4k miles, one developed a slow leak. It took the dealer 2 tries to find it (not a problem, as it was very small). The leak was a pinhole in the sidewall at mid radius. The dealer claimed it was from hitting a curb and tried to say there was a scuff mark on the sidewall. This was so they could claim road hazard and turn it in under a dealer policy. After a discussion with the manager, I determined the real reason was Yokohama will not honor warranties. They had turned in a set of 4 with Yokohama's approval and were not getting reimbursed for the tires. I called Yokohama America "customer service" and was told they would do nothing. I told them of the dealer’s problem and they said to have them call.

    The actual tires now have about 63k miles on them. One has more wear on the edges than the other 3. They have run pretty well since the initial issue. Due to their not standing behind their product, I will NEVER own Yokohama tires again. They could have the best tire on the market (which I don't believe they do) and I still don't want them because they will not fix any simple issues. Had they simply replaced the tire, I likely would have rated this a 4. Yokohama tires will be a deal breaker when buying a new car if the dealer won’t change them.

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    Reviewed June 27, 2018

    I purchased a new Subaru, that came with Yokohama tires (2016). I now have 38,000 miles on the car. All Subarus have all wheel drive, and the tires have performed well under all conditions. Tires were rotated every 6,000 miles.

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    Reviewed June 27, 2018

    Perhaps now is not the best time to say something because it was just a few hrs ago that my Yokohama tire delamination but I am not impressed. Sure the tire was several yrs old and may have had 40,000 or so km but the tread was good and air pressure was fine (around 35 psi). I was driving my HJ60 (older Toyota Land Cruiser) back from Orleans Ontario into Ottawa and was 5 minutes out of Orleans when I felt a shake (100 km/hr) - so started to slow down (75 km /hr) thinking I was going to get off at the next exit (Blair road) and have a look see. At which point the complete tire delamination and I had to use all my skill to hang on and get her out off of the 4 lane highway. Rather nerve racking. I have never had a tire completely delaminate. Before this I would have said Yokohama are good to great tires. Now I am not sure, Certainly then I have no recourse with the company due to age but still how dangerous are these tires.

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    Customer Service

    Reviewed May 7, 2018

    I never imagined having to do this sort of thing, but Yokohama Tire did not treat me with respect or solved my problem, so I felt compelled to alert everyone. My Yokohama tire broke out for no apparent reason, since there was no object on the track (I checked after the event to make sure). The place where the tire burst and the way it was, all indicate that it was due to a tire manufacturing problem. In contact with Yokohama, she refused to look at the tire and simply told me that there was nothing they could do. In contact through Facebook, I found myself in the customer service, which ignores my messages, just as it is now through Facebook as well. I would like to alert everyone, NEVER buy this brand that has no respect for your customers! I've worked with tires and I know Pirelli would never treat its customers that way. That's how we see who truly respects your customers!

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    Sales & MarketingPrice

    Reviewed April 6, 2018

    We purchased Yokohama tires for my spouse's Volvo last June through Discount Tires. Yokohama advertised a rebate and issued us a gift card within about 6 weeks of the purchase. The problem is the gift card expired 12/17. For each month over the expiration date, they charge a fee to the account. This was never disclosed in the advertisement. I have also been told that the card does not comply with state gift card consumer protection laws. So, because it does not comply, I am filed reports with the BBB of Santa Ana, the FTC, and the California attorney general.

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    Customer Service

    Reviewed Jan. 17, 2018

    The tires and roadside assist were actually acceptable. I did need to replace one tire and the knockdown for "depreciation" was only $15 to get a new tire. The problem is the $50 rebate card which arrived 30 days into the cycle and then was rejected by every vendor everywhere. So it sat in the bottom of my purse. Clearly printed funds never expire but fees apply. Those fees are $3 a month until the card is gone. That is unacceptable. Customer service put me on hold or returned me to the never ending automated system for suggestions about how to use the card. I just want my cash.

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    Punctuality & Speed

    Reviewed Dec. 14, 2017

    I purchased Yokohama Avid Ascend tires for my 2013 Acura RDX about 2 years ago and they have been amazing tires. Have driven up to 120 mph and put over 20K miles on these tires with no problems at all. They still have at least 10K miles left on them and that's pretty amazing since I am frequently doing burnouts and driving very fast from time to time. These tires are so good that I will be purchasing the exact same tire when these wear out. These tires are somewhat eco friendly as well since they use a new technology that incorporates Orange oil.

    I worked for a tire distributor that moves over $200 million in tires annually and learned that all brands have problems at some point. They are mass manufacturing a product that can be sensitive to a lot of variables that aren't always easy to control such as weather, chemical sources, mold issues (molds that the tire material is poured into). Yokohama is an awesome brand that stands by their tires in my experience.

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    PriceProcess

    Reviewed Dec. 8, 2017

    I bought a set of Yoko tires, acknowledging I'd receive a $60 rebate in the form of a VISA credit card. After TWO attempts to mail me the card it still hasn't shown up. Yoko wants to charge me $10 for a change of address and cannot even promise me they did send the card in the first place or if I would EVER receive it...not THEIR fault, apparently. Can't say I'd recommend this program because you cannot verify if you'd EVER receive their rebate. SCAM!

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    Reviewed Nov. 12, 2017

    When I purchased my Toyota Prius which is a 2016 these tires came with it. Tonight traveling 70 miles an hour which is our speed limit I was slowing down at the 60 mph zone when my rear right tire blew out! My car only has 15,000 miles on it. My car only has 15,000 miles on it! Now I am terrified to drive my car with these POS tires! DO NOT BUY!

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    Reviewed Nov. 8, 2017

    Bought a new 2016 CX-5 that came with Yokohama tires. At 10000 miles the tires began to wear prematurely, tire dealer had no explanation other than inflation problems. I check these tires weekly and have had to add air consistently. On a recent trip to WY and MT the right rear tire blew out. Sidewall failure according to the tire shop. Left them all on the floor of the tire shop. Put new tires on it completely. Never own Yokohama tires again.

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    Customer Service

    Reviewed Sept. 28, 2017

    We purchased a new Mazda CX5 in 2016 which came with Yokohama Geolander tires. While the tires seemed fine initially, at about 16,000 miles, we began to notice the ride wasn't so smooth and we began to notice some road noise, but since it was a gradual increase, we thought maybe it was our imaginations. But it wasn't. We just took it to dealer at 18,000 miles and they confirmed that there is significant tire tread wear and some cupping on the inside, which explains the rougher ride and the noise. Service manager did make calls to tire company and to Mazda for us, but to no avail, and suggested we call Mazda as well.

    We have purchased new vehicles in the past and have never had this problem. While I realize the stock tires on new cars may not be top of the line, they should be at least durable enough to make it through the car's warranty period. We should not have to be replacing, or approaching replacement, at only 18,000 miles. Will never consider these tires in the future, and will never give them a good review. The experience also reflects poorly on Mazda as a whole.

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    Installation & Setup

    Reviewed April 5, 2017

    On September 12, 2016, I went to America's Tire in Palm Desert, CA to purchase 4 Michelin tires. They were out of Michelin tires at that time, but recommended Yokohama tires. I purchased 4 new Yokohama tires YK740 GTX installed on my 2004 Lexus LS430 driven only 62,692 miles. On April 3, 2017, while traveling in California in the 3rd lane on Interstate 10, a 5 lane highway at the posted speed of 70 mph and nearing my destination after a two-hour drive, I experienced a sudden blowout of the left rear tire. The vehicle went out of control, fishtailing from side to side until I was lucky enough to get it under control and onto the right shoulder of the road riding on the rim. It was daylight, clear visibility, no vehicle in front of me and no debris on the road that could have caused the sudden, explosive deflation of the tire. There was nothing left of the tire but two strips of rubber wound around the wheel.

    Mileage on the car was 64, 533 miles. I drove less than 2,000 miles on the tires. The other three tires were correctly inflated and remained in perfect condition. I was allowed a $30.00 credit for each of the 3 good tires and the full warranty value of $137.70 for the destroyed tire against the purchase of 4 new Pirelli tires. Oddly, they were also out of stock on Michelin tires on April 3rd.

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    Price

    Reviewed Feb. 2, 2017

    I have High Performance Summer tires and they are good tire for the price. The only drawback is that they are great on dry surfaces but in wet conditions they don't have good traction and braking is poor.

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    PricePunctuality & Speed

    Reviewed Jan. 24, 2017

    Performance of the tire is so thread. Its life is short but its excellent high and low speed handling and superior grip cannot be beat. It has a great price to product value and I've used it for 22k miles.

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    Price

    Reviewed Jan. 23, 2017

    I have a 2009 Toyota Camry that I purchased used just over a year ago. The tires on it were Goodyear. The tread was less than half gone. The problem was terrible road noise but I have to admit I am very sensitive to noise. The Yokohama Ascend that I put on did the trick. The car is very quiet now. The ride was also improved. There is less vibration coming through the steering. These tires were advertised as low noise and good tread wear. Price was good, attractive tread pattern, great ride, low noise. Much quieter than the Goodyears on it previously. They are very smooth on the road.

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    Reviewed Jan. 19, 2017

    Yokohama is better than Michelin. It actually handles the job! It has Value, good construction and is sturdy and durable.I've used it for 15000+ miles. Yokohama tires are the best, by far, for SUV use. They are long-lasting and worry-free.

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    Reviewed Jan. 18, 2017

    Came with the van and had 30,000 miles, then matched them when I bought two. Good grip in the rain. One was losing air at 24,00 miles so I replaced two and it was easy to replace at my regular Chrysler dealer.

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    Reviewed Jan. 17, 2017

    Yokohama has a great reputation for Quality. YK580 has very nice appearance. Tread Wear has been great. Quiet, smooth ride, cornering great, and wet traction well above average. I had Goodyear OE tires on a truck and they didn't even last 20,000 miles. I replaced them with Yokohama HT-S and the ride was much better and the treadwear was 3X better. These tires lasted for over 50,000 miles.

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    Reviewed Jan. 16, 2017

    I have a set of Geolandar AT G015's. I purchased these tires because of the Quality and Reputation of Yokohama. I wanted a High Quality tire with an excellent look... And this is what I got. The tread design and sidewall design are amazing. The performance of these tires is unexplainable. They grip, ride smooth, ride silent and steer very very well. If you have never owned a set of Yokohama Tires or you think that all tires are equal, I challenge you to purchase a set of Yokohama Tires. You will literally feel your car wake up...

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    Reviewed Jan. 15, 2017

    I have P235 75 15 tires with 5000 mileage for my classic car. Started smooth then became bumpy. Blowout. Ripped my car's skirt and the entire tread came off the rest of tires. I am now replacing all 5.

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    Reviewed Jan. 14, 2017

    Wears great and even - seems to last longer than originally told. Match for match of original tires on vehicle bought when new. Runs true - no probs. Once only - ran over an exploded radial tire piece in the dark - Discount Tire replaced it at no charge.

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    Reviewed Jan. 13, 2017

    A friend ordered my Yokohama Tires. I thought they knew what they were getting me although I paid for them myself. However, I don't care for them in the winter. The traction sucks and they were brand new. They suck period for long traveling. I don't think they are as good as Blizzaks. They don't grip the road as good as you get stuck some in the winter while waiting on hill too easy. I would never have that problem with Blizzaks...

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    Price

    Reviewed Jan. 9, 2017

    Recommended by my mechanic. Have had 4 tire sets total and got excellent tread life (70K) from all. They are mid price with excellent life and no recalls.

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    Price

    Reviewed Dec. 7, 2016

    Only recently started using Yokohama last winter. I found their tires to be exceptional in snow and "Quiet" which really impressed me. Usually winter tires tend to be very noisy on the highway. My new Summer Yokos are quiet as well and do not seem to "squeal" as much under hard cornering. Great Price. Good Tire. Good Handling. I think I have already answered this above. Tires are long, wearing and easy on the ears and pocket book.

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    Reviewed Dec. 6, 2016

    They have great tread. Bought my car brand new 2016 Mitsubishi Outlander in April and they don't even look like the tread has gone down and we hit bumps they don't feel like they are going to explode. You don't feel the bumps like some other tires and the tread is awesome. Love them better than my brand new tires on my Honda Accord.

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    Verified purchase

    Reviewed Dec. 5, 2016

    Bought 4 brand new Yokohama tires. I got 14 miles from the dealership and the right rear tire sidewall blew out leaving a 15 to 20 inch split. Terrifying. Had to have the car towed back to dealership. Now they are saying since tires are now used, they can only issue a used tire credit to take them all off and put on 4 new Michelin tires. SO, I pay 700 for Yokohamas, and won't get the 700 back after only 14 miles on the tires before the blowout. I notified the Better Business Bureau in Des Moines Iowa and they advised I file a complaint against Clemons in Ottumwa, IA where I bought the tires. I am furious.

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    Reviewed Nov. 24, 2016

    G056 LTR - Smooth, Comfortable, Quiet Ride with good Rolling Resistance. Better Gas Mileage versus previous set of tires. Like the Sidewall Appearance and the Tread Pattern Design. Wet traction is also good. Tires are mounted both my 2003 Toyota Tundra and my 2012 Toyota 4-Runner. Both vehicles are riding more comfortable than ever before.

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    Reviewed Nov. 23, 2016

    Yokohama Geolandar A/T-S - Long-lasting, good looks. Work well off-road and in snow. Quite smooth ride on a A/T (aggressive) tread. I drive a Ford F-150 and even after 50,000 miles I still had plenty of tread left. You can't even get that type of mileage out of most small low weight vehicles!

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    Customer ServiceCoverageStaff

    Reviewed Nov. 6, 2016

    About two months ago (Sept 2016), I fitted 4 brand new Yokohama Geolanders All Terrain tyres to my Land Cruiser. A few weeks later got a puncture in the sidewall in a dry river bed... By a twig!!! Yes a twig, tried a trail repair but the sidewall was so soft it did not hold the insert. There were others with me, none on Yokohama, but a variety of other brands, they covered the same ground and had no problems.

    I contacted Yokohama, and was first told it was 'bad luck'. WTF??? I told the rep I was not happy about that comment and it should not happen to an A/T listed tyre. I eventually got the tyre repaired by a local tyre shop and am using it on road. So he was going to call me back to arrange a tyre shop to take the tyre off and check it out... Never heard any more!:x He has my mobile number and my email address. No excuses! So, I have a serious reservations about a tyre being called ALL TERRAIN. It should say SOME TERRAIN AS LONG AS THERE ARE NO TWIGS! And any company whether tyre related or not who does not respond to a customer complaint is not worth a light IMO!

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    Reviewed Nov. 5, 2016

    Our daughter totaled her Chevy Impala (recommend this car for protection in an accident) 7 months ago, but thanks to God she wasn't scratched in the accident. We needed to purchase another late model Chevy Impala soon as her dad was going to need his truck for work and she would need her own car. Went to Rick Henrick Chevrolet in Duluth, Ga. Sales were nice and love the car, but they put a new set of tires on the Impala I've never heard of - Yokohama. It came time to rotate and change the oil in her car, and the dealer (I will not name) said the inner part of the tires were wearing very quickly and needed to replace very soon (actually showed me where the tires were wearing). Needless to say, very disappointed in the tires (I wished now I had asked them to put Goodyear tires on her car). I definitely would not recommend these tires (dangerous for high school or college students driving more than 15 miles to school).

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    PriceReliability

    Reviewed Oct. 25, 2016

    Tire disintegrated on highway at 8K. No alert from Tire Pressure Monitoring System. Toyota forwarded me to Yokohama. Yokohama said take the tire to authorized dealer for inspection, and dealer will warranty if defective. Authorized dealer said tire is defective, but not available. (It is available for special order at high price.) Yokohama then changed the story... They acknowledge their dealer determined the tire is defective, but I have to buy a new tire, and they (Yokohama) will inspect the tire and may refund something. Maybe. Eventually. Unless the story changes again... Which I expect it will. SUMMARY: WARRANTY IS USELESS - If I have to buy a new tire, it won't be the OEM tire that exploded.

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    Reviewed Oct. 20, 2016

    I recently bought 2016 Subaru Impreza sport and when I drove on the roads where I could go 30 miles a hour or more the tire noise became so loud that even the radio would not muffle the sound. I brought the car back to the dealer twice and contacted the official site of Subaru of America and nothing can be done. I wanted them to change out the tires but they won't do anything. I only have 463 miles on this car and I am very disappointed in how this is being addressed. I want something to be done. Can you help direct me to the best way to handle this.

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    Verified purchase
    Customer Service

    Reviewed Oct. 15, 2016

    Sent in on-line version of rebate including JPEG download of receipt. Received email kickback of submittal 10 days later. Called their center and Lindsey ** said she could not read the details of receipt. I needed to send in a clearer copy. I looked the version of the receipt on my computer and although difficult to read, when enlarged you could read "Yokohama" and the Serial # of the tires. This is an attempt to delay or avoid paying my $60 rebate. I now have to mail in a copy of my receipt so they can further delay my payment. It is not my job to read their documents. They can also request a copy from the reseller if they actually need to verify. The consumer is always the bearer of any excuses these companies throw at you to prevent from paying you.

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    Reviewed Sept. 11, 2016

    Yokohama Parada Tires frequently lose air. I have TPMS that constantly state to check tire pressure. The tires are low every month in at least 2 tires... Front two tires wore out within 25,000 miles. Replaced 2 of them 4 months ago and 2,000 miles later one original Right Rear tire with 27,000 miles on it exploded as I was driving 65 mph... Damaged my 22" wheel which is no longer made. I will have to purchase 4 new rims and tires... Yokohama's are crap and because of the destroyed tire and rim, I will be out $2500 on Monday. Dangerous tires.

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    Verified purchase

    Reviewed Sept. 10, 2016

    I bought brand new 2015 Subaru FORESTER FROM DEALERSHIP with Yokohama tires on it. Around 10-15k miles the noise from tires became obvious. Subaru Dealership promised after rotation it will disappear. Nope. The terribly annoying noise still present with speed from 30 miles per hour. I complained again to Subaru Dealership during my next oil change and tire rotation appointment. They promised to check it. But mentioned that with my 2 years old /26k miles tires I don't have any warranty either from Subaru or Yokohama. It is a disappointed fact that company as a Subaru can't stand for their customers. NEVER BUY CAR WITH YOKOHAMA TIRES ON IT.

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    Customer ServiceInstallation & Setup

    Reviewed Sept. 1, 2016

    I have been punished by my car for installing Yokohama tires despite of other brands available in local market. I replaced 4 tires of my Skoda Rapid from Apollo to Yokohama Earth 1 series being convinced by the sales guys that these are the best tires & are meant for Indian roads. But, believe me within a drive of 200 Kms I have to replace 1 tire which has got a deep cut for which I paid 50% against a new tire & got it replaced.

    After replacing this tire within next 2 days I have got a slight cut in my next (2nd tire) which Yokohama disagrees to replace & had asked to again pay 50% charge for the replacement & the case is still pending with Yokohama team which is still unanswered. My bad luck doesn't stops here. My 3rd new tire from the lot of all 4 replaced tire develops 5 punctures in 1 single grip track & I'm clueless what needs to be done... Still there's no answer from the dealer nor the vendor - Yokohama. I have 2 tires lying with me in almost worst conditions & theres no hearing for the same.

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    Reviewed July 16, 2016

    I purchased a 2014 Subaru Forester. Brand new with new Yokohama tires. I have almost 32000 miles on the car and need all new tires because the tread is worn on all four. I drive less than a 1000 miles a month just to work and errands and events nothing out of the ordinary. So obviously will not be replacing them with the same brand. If you buy these tires expect the same results.

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    Customer ServiceStaff

    Reviewed July 12, 2016

    I purchased brand new Yokohama tires for my Honda Odyssey van in 2011. The tires were rated for 80,000 miles and 5 year warranty. After driving 39,500 miles, the tires were completely worn out. When I called Yokohama they refused to honor the warranty or prorate the tires. Yokohama informed me that my warranty ran out few months ago, there is nothing they can do. The tires were rated for 80,000 miles with 5 year warranty. The customer service person stonewalled and gave me different excuses for not helping. I strongly advising people not to get this brand tires! Yokohama showed very poor customer service and don't care attitude.

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    Staff

    Reviewed June 28, 2016

    I purchased four tires for my car from Yokohama dealer. But within a short span of 4 months my car got 3 punchers in different tires. The company claims "specially designed for India roads" but when you call Yokohama India team they say "It's not manufacturing fault so we will not replace or give compensation."

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    Verified purchase
    Price

    Reviewed May 19, 2016

    I drive a Toyota 4-Runner 2007. In July of 2015, I replace all 4 tires. The Discount sales person recommended Yokohama instead of the previous brand. So far I had 2 blown tires while driving on the Freeway and on country road in the middle of nowhere on our way to Colorado. In January, I had a flat tire and later on found out it had a t-nail so Discount tires patched the inside. On May 18, 2016 while driving on the Freeway the rear right exploded, thank God I was slowing down to get off the freeway. I believe that same tire is the one that blew up on the freeway. Altogether has been a horrible, expensive and time consuming bad experience. Do not buy these tires.

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    Punctuality & Speed

    Reviewed May 18, 2016

    I purchased four new Yokohama AVID Touring S tires from my car dealership. With 34,588 miles on them, I learned there was 4/32" tread left on one tire, 5/32" on another, and 6/32" on the last two. These tires have been kept aligned, balanced, rotated on schedule, and inflated correctly. Soon after buying them I retired from work, so they haven't had the normal amount of wear and tear. Yokohama offers a 60,000 mile warranty if I drive on the tires until there is 2/32" left, but the dealer says anything less than 4/32" is unsafe to drive on, so I won't do that. I have been driving for many years and have never had tires wear out at this mileage. This is the first and only time I'll buy Yokohama.

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    Reviewed May 3, 2016

    I got 4 brand new tires from America's Tire Store to replace the Pirellis I had previously bought new. At the time, ATS did not have any Pirellis in stock and told me Yokohama was the closest thing. They wish! Guaranteed for 65,000 miles, by 28,000 two of them were bald and my mechanic basically told me they would go at any second and I should not drive on them. Crap!

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    Reviewed April 17, 2016

    This is the second set of tires... with only 22,000 miles on the second set of tires and are all evenly worn. All 4 tires shows metal on sides of tire treads. All 4 tires are almost up to the wear bars. The tires are junk. The car only has 36,000 miles. The tires are junk.

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    Reviewed Feb. 12, 2016

    Purchased new 2013 Impreza with 4 Yokohama AVID tires. On first visit for service noticed that a road noise whine was developing which appeared at 40 mph and above. Service pointed to treads on tire making the noise so became nonissue. On subsequent visits and inspections Subaru service found nothing wrong, gave tires 4 passing stars. After 25K miles road noise became so loud that it started drown out radio. Took car in and was given 4 stars tires passing in August, 2015. Took car in February 2016 and pointed service to serious bearing problem. Service pointed to tires again. Took car to NTB and replaced tires with Sumitomo. Problem immediately gone and found the previous alignment was out of tolerance on three of four tires. Service missed problem because wear was only on inside surface of the tire while treads in middle and outside were normal.

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    Installation & Setup

    Reviewed Jan. 12, 2016

    I purchased a new 2015 Dodge Caravan with Yokohama tires. With only 120 miles on the vehicle I experienced a violent blowout on I-75 on the Peace river bridge in Florida while traveling 70 miles per hour. Fortunately I got the vehicle to the right lane and called police and highway road ranger. When the road ranger looked for the spare tire to install, there was none with this new vehicle. I had to drive off the bridge on the rim to a safe area. Not a great day, and will change the other 3 tires to Goodyears.

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    Reviewed Dec. 23, 2015

    I purchased four Yokohama Geolandar tires (265/70R17) in September 2013 at Town Fair Tire in Attleboro, MA for my 2009 Chevy Avalanche. I live in the city and work in the city. I do NOT do any four wheel driving. Since that time, I have had five flats, two of which required new tires (I am not replacing the last failure).

    The most recent flat was a violent blowout while driving 65MPH on the Interstate. Luckily, I did not roll the vehicle. These are the worst tires that I have ever owned. I do not have the order number, but they were purchased on September 25, 2013. I am having four new Goodyear tires mounted this weekend.

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    Reviewed Dec. 22, 2015

    I purchased a 2013 Subaru Impreza in April 0f 2014. It was a dealer lease car with 3,000 miles on it and Yokohama tires. In the past 6 months I have had to service the tires frequently as they were losing air. I brought the car to my Subaru dealer 3 times to get the tires looked at. There is no damage, no punctures, no nails. I have only put 10,000 miles on the car since I bought it. Let's put pressure on Subaru to discontinue using these tires and on Yokohama Tires for selling an inferior product. Do people have to die before something is done? Subaru was helpful and want me to notify them the next time my warning light comes on. I will not let this go. I'm a pitbull when it comes to my safety and wallet!

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    Price

    Reviewed Dec. 16, 2015

    In the past I was very happy with Yokohama Tires. Two years ago I bought a set of 4 YK580 for my Camry. They were rated 60,000-mile tires. At 27,000 they were bald. Even with the mileage adjustment I had to pay 3/4 of the original price to replace them. After 23,000 they are worn again. I will not buy Yokohama again. I will be replacing them with another brand next week.

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    Reviewed Dec. 12, 2015

    Don't buy Yokohama tires. I bought a set of Yokohama tires HTS 2 years ago (2013). I did not even get 30,000 miles on the tires and I need a new set. When I went in to discount tires I was told that these tires did not have mileage warranty. I was not told this when I bought the tires. This is the second set of tires in 4 years. The last set I bought there was a roaring sound in the tires so they were replaced with the set I am now having problems with. They were of course prorated. I still had to pay $150.00 for each tire. Now here I am again having to buy a new set of tires.

    How can I get in touch with the Manufacturer. Not getting any help from Discount tires where I bought the tires. Please help, I am a woman and I am not letting this manufacturer get over this time. What should I do. I was also told they are not making these HTS Yokohama anymore. They were replaced with the Yokohama HTX. Please advise me of what I can do.

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    Staff

    Reviewed Dec. 1, 2015

    To the people whose money is very valuable, this is a very important message to you. DO NOT BUY YOKOHAMA. Last year I bought the Yokohama Ice Guard tires, I spent around $1000. As soon as they were on, I noticed they were sliding. When I would drive, it skids. I had on my regular summer tires in the first snow the year before and they performed better than the Yokohama Ice Guard. This year, the same problem, I noticed my summer tires perform much better. I contacted Yokohama, they basically got my money so they were making me go back and forth to the shop and Yokohama, as being such a big company they did not care about the customer.

    I would never buy Yokohama and I would always recommend people to not buy Yokohama because you can find better winter tires for cheaper. People, don't find out the hard way. Do your research from before. And to Yokohama, you have found a customer that will dedicate in making sure people don't from you. Also Yokohama, be prepared to find this message all across the world. "IN TODAY'S WORLD ONE CUSTOMER CAN MAKE A DIFFERENCE."

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 30, 2015

    Oct 14th, new set of four Yokohama Earth 1 tires purchased. Just in three weeks hardly 600kms done, left (front) tyre gushed out air at the wink of the eye all of a sudden in Highway and the car was pulled towards the left side, driver unable to control, by the grace of God, not much vehicle in closer range averted a mishap.

    On complaining local engineers took their own sweet time to inspect and after repeated calls mentioned "these type are regular side walls cuts due to bad roads". Surprising to understand that just brand new ones have side wall cut, having used cars for more than 16 years this was the 1st time stranded on road with family. Wrong choice of Yokohama Tires, will never use or recommend. Thank God.

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    Verified purchase
    StaffReliability

    Reviewed Nov. 24, 2015

    Driving up in CT on vacation I had a blowout on I-95. Very sudden and very scary. It was a Sunday and had no luck getting a replacement that day. I had to go to a dealer the next day and was told it was a sidewall tear in the tire. I had 27,000 miles on the car. I was lucky. No real damage to the car but my passengers were very shaken by the experience. Totally unreliable product. All the reviews I've been reading are horror stories and lots of people spent a good bit of money fixing the problem. There should be a class action filed against these people. I have a 2014 Subaru Forester and now I have the expense of getting 4 new tires because of all the issues mentioned by others. I cannot afford to have an accident. I drive 200 miles all highway several times a month and don't want this to happen again. All dealers selling cars with these tires need to be made aware and not have their customers risk their lives for no good reason.

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    Customer ServiceStaff

    Reviewed Nov. 14, 2015

    Let me start by saying I used to be a raving fan of Yokohama tires. We have several vehicles, and I purchased several sets and referred friends and family to them. The last set of tires I bought (October 2014) came with a rebate. I completed the form within 1 day, and sent it in. I quickly received an email to confirm receipt and an indication that the rebate would be processed soon. I waited a few months, and no rebate yet. I called in to the service line, and they indicated it was sent to me.

    However, I received about 3 months after purchasing the tires, and the US postal service stamped the letter a few days before I received the letter. Yokohama was not willing to be honest and accurate with me regarding this very time consuming ordeal. Nor would they apologize or take responsibility, as the call center was very discourteous and unprofessional to deal with. I just received a survey from them and they called me after I gave a poor review. I got the same run-around. I went from a raving fan, to the opposite. I never plan to buy from them again and would loudly tell others the same.

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    Punctuality & Speed

    Reviewed Nov. 3, 2015

    All I can say is I have never had a problem with tires before. But having the Yokohama tires nothing but troubles. Blow out on a new tire. Driving slow on a straight stretch. They are weak tires. And the people that sell them should have to use them and deal with them blowing out... TERRIBLE!! Only hope I don't have another blow out before it happens again.

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    Reviewed Oct. 26, 2015

    Driving on Interstate 40 in North Carolina at 73 MPH, the right rear tire blew out in seconds. The mileage was only 15,400 on 2014 Subaru Forester. The tire just shredded. I have pictures. If we had not had all wheel drive, would probably be dead today. We replaced all 4 with Michelin as we no longer trusted driving on these lousy tires.

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    Customer ServiceCoverageReliability

    Reviewed Oct. 6, 2015

    EMAIL TO YOKOHAMA ABOUT TIRE SEPARATION 09/19/2015: On August 7th, 2015 my rear right tire's treads completely separated on Interstate 495 at about 9:25 pm. The treads yanked off the mudguards in the tire well, scratched and peeled off paint on the body of the car, then broke off the right section of the rear bumper which then pulled off the under tank felt cover. As I was losing control, I was able to pull the car to the shoulder. An inspection of that tire showed that the treads were fine and intact at the time of that tread separation. All told, my vehicle has sustained thousands of dollars worth of damage. I have pictures of the incident as I struggled to put on a spare donut tire and get back on the road that night. My research has found that some of your tires have been implicated in this kind of separation. Your response to this serious matter will be greatly appreciated. Sincerely, Leonard **

    The above letter is the one I sent to Yokohama more than two weeks ago on their official website detailing what had happened to my vehicle. However, no one from that company has responded to that email or tried to contact me.I find this to be very unprofessional a conduct by a major company like Yokohama. The tire in question was purchased from a tire dealer nearly two years ago and I don't have the purchase receipt. However, this does not change the fact that tire was defective and damaged my vehicle and put my life at risk.

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    Installation & Setup

    Reviewed Oct. 5, 2015

    This tires were install on two Isuzu NPR 2015, had front tires blow out. At first thought was driver error, then happen again on the road. Finally had them change from the trucks, put a complaint with Yokohama, send them the tires to them. They check them, lots (BS) from them, in their words said, "no!!!!!" That's fine, but I will never get a truck with Yokohama tires on. Will have them change if I have too.

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    Reviewed Sept. 12, 2015

    I have had all 4 of my tires blow out and cause extensive damage to my car all at separate time and well within the warranty period. I was told to file a claim with Yokohama Geolander, and the place I purchased the tires from called the manufacturer of the Yokohama Geolander Tires and they told them the info I needed to go file a claim with them for the damages to my vehicle. They also were told to send the tire that had been replaced that day to them for testing, and a few months later after the claim was filed, I received a letter stating the blowout was due to over inflation of my tire.

    I know this is not true due to the fact that now I have had my spare tire in which has been replaced at the same time of the last blowout due to the fact they replaced the wrong tire to start out and cut my spare tire off and had left my blown out tire in the rear of my car. So they replaced both tires that day and now my spare tire, which was only used once, decided to just blow out on the back of my Isuzu for no reason and had total separation down the center of my tire. So I think they need to pay for all damages my car has sustained due to their faulty tires because there is no way that was due to over inflation and hitting any bumps. I don't believe they ever really did any testing. I think they are just outright screwing people out of their hard-earned money.

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    Installation & Setup

    Reviewed Aug. 12, 2015

    Chrysler are installing Yokohama Avid S-33 tires on Grand Caravans which are wearing out after only 6000 miles on my minivan, much too soon. They do not want to warranty them at all. They tell me to take it up with the Yokohama manufacturing company, which they do not want to help me. They tell me original equipment have no mileage warranty on them. I recommend consumer not buy any vehicle that has YOKOHAMA Tires on them before purchasing a vehicle from any dealer.

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    Reviewed Aug. 11, 2015

    We purchased a new 2014 Toyota Prius that came with Yokohama tires. After less than 5000 miles we had one tire that was noisy and rough. Another tire showed blemishes. We returned to the dealer who reported nothing was wrong. About a month later, we had a sidewall blowout while going about 40 MPH. Several dealers refused any help with the warranty. We replaced all four tires. We will never use Yokohama again. They are dangerous.

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    Reviewed Aug. 4, 2015

    I bought a 2014 dodge caravan one year ago today. The other day I notice every tire on the car is cracked. They can only has 20,000 km on it. I am not impressed. If I were to have a safety done on the car it will never pass.

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    Reviewed Aug. 2, 2015

    Hello Hama Yokoers! Every one who has had a vehicle that came with YOKO HA HA HA'S know it's no laughing matter when it comes to HONORING THEIR TIRE WARRANTY! It's just not going to happen! It's a total waste of Time & Money! You are better off without them & if you purchase any vehicle DEMAND to SWAP the HA HA HA'S before you leave the dealer Especially if it is a used vehicle with used Ha Ha Ha's. They are just simply not to be trusted on any road or any weather! They are made with the cheapest material available and they will not stand up to the warranty they make you believe that is in print. The warranty only protects themselves and not the tires or you! They should be Relabeled NOGOHAMAS. Someone should get these tires off the market and Recall them before some gets seriously injured or killed.

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    PriceReliability

    Reviewed July 27, 2015

    Our Subaru came with Yokohama tires. Here's what we've learned.

    1. These tires fail pretty often. We now have 51K km on our car (about 30K mi). We've now had two flats.
    2. When these tires fail, they REALLY fail. In both cases, the tire going flat was followed immediately by the sidewall self-destructing. This means that you need to replace rather than repair the tire. It also means that the "warranty" is useless.
    3. Yokohamas aren't widely available. With an AWD car, it's important that all four tires be the same. However, it's hard to find Yokohamas... so if you have a flat (which, as per @2, probably won't be repairable), please try to do so in a city - it's problematic to need a Yokohama in a remote area!
    4. Yokohamas are expensive. When a credible, properly-sized replacement can be had for about $130, it's very disappointing to find that a Yokohama is nearly 3x that price.

    5. Yokohamas are poor value. See #1, #2 and #4. The bad news is, these are unreliable tires. The other bad news is, they cost a lot. If I think of any good news, I'll add it.

    Bottom line: after our last flat, we put new tires from another manufacturer on all four wheels. Total cost of $615 included a full warranty on all four for five years. I'm sure the Subaru people will tell me I've made a mistake, but hey, they get to sell these high-margin, low-value products from a central location, while I need to drive wherever the road leads, and on tires that are dependable and replaceable!

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    PriceStaff

    Reviewed July 21, 2015

    I had to pull over to a nearby 7-Eleven. Some guy helped me put in my spare. This tire cost me a lot of money. Just look at the pictures. You can clearly see they are NEW. I'm very dissatisfied. I am in shock. All I heard was a huge pop sound and my car was tilted and spun.

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    Reliability

    Reviewed July 7, 2015

    I am very displeased in the warranty of the Geolander tires, it's not worth the paper it is written on. My experience was this: I was driving down the road about 55 miles per hour and had a blowout of the front driver's side tire causing $2500.00 of damage to the fender hood and driver's side door. The tires were four years old and had 19,500 miles on them, and the tires had a 60,000 mile warranty and just were rotated and balanced about 400 miles before, so I guess there was nothing wrong with the tires as of 400 miles ago. Shame on your company for even pretending that it was my fault and that I hit something on the road...yeah the pavement. Needless to say, I will never buy another Yokohama tire again as long as I live. I wish your company would go out of business selling these defective tires at a premium price. Buyer beware.

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    Reviewed June 28, 2015

    We bought 4 tires at the same time and as of now all 4, the belts broke in them. Luckily none has blown out. Can't believe a 70 thousand mile tire only last less than 20 thousand. Will never purchase a tire from Yokohama again.

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    Reviewed June 11, 2015

    My name is ** from Iran-Tehran. I recently bought two rings Yokohama tires. Next to some inflated tire will be ruined. When I contacted Yokohama Plant Manager, who referred me to their representatives in Dubai and Iran. Expert finding, but not delivered by the neck and told him that it is unlikely that the company would agree to Yokohama. I got a letter from Yokohama to attend the wrong reasons. I've been a bad tire. I am announcing their opposition to this entry. Through the reader want to avoid that if possible, the purchase of the tire.

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    Staff

    Reviewed May 31, 2015

    Been extremely bothered by the Yokohama Geolandar H/TS. Horribly extremely loud noise, anything over 30 to 40, and increases volume with speed. First thought, "Will possibly have blow-out." Then thought, "Now is dry weather. They are just too sticky for the dry roads." And went on to wonder due to the extreme(!!!) LOUDNESS to: "What does a U-joint sound like?"

    Very busy person. Drive highway often with home health nursing, so haven't asked the dealer yet. Was going to break down and go in tomorrow. I have heard this type of noise once, to a much lesser volume, long ago, right before a blow-out, so have been pretty worried actually, every time I get on the highway. Now that I read the other reviews, I feel validated in that concern. I was wanting to change out to a summer tire anyway. But now, due to the reviews, I don't want to keep these for next winter!!!

    I had almost no refund on my NEW, but wearing badly Ecopia EP422's. What is going on? Never had 2 bad tires in a row, and throwing away the money every time. It appears that neither Bridgestone nor Yokohama will honor refunds now. Found this site, googling for quieter tires with good wear, LOL! But now, do not know where to turn. I'm very worried and on a tight budget! This is so Not right!

    Thank You. I just thought I would add my two-cents in a newer year than the other reviews I am googling, before going to go get broke again tomorrow, even more than I thought. I don't think I should keep tires that are probably going to blow out and cause accidents, no matter how careful and experienced I am. I bought them 3 months ago, and by the serial numbers, less than a year old. Very upset due to the danger now.

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    Customer ServiceStaff

    Reviewed May 29, 2015

    Bought new 4 tyres Yokohama v550 205/55/16 for my Fluidic Verna and driven for 10000 kms. Got side wall bulge in 2 tyres. When I approached the service engg he said it's my fault and gave 15% depreciation! And again I bought two new tyres of the same by paying huge amount and got the same fault in one tyre within 1000 kms! When again I approached the service engg again he said he can give depreciation of 65%! And I asked home to replace new tyre. But he did not help me on that! And then I send advocate notice to him to replace the tyre! But by the time he rejected my tyre that it's not manufacturing fault and so! Then why the heck he gave me depreciation percentage!

    And the other thing is the manufacturing of that particular tyre has been stopped it seems! I'm not able to get single tyre anywhere! Now I have to change all the four tyres by paying huge sum of amount! This is what the Yokohama service engg did! I seriously requesting people not the get this brand tyres! Very poor service Engg response! And the tyre product is also utterly waste! Will not recommend this brand to anyone!

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    Reviewed May 14, 2015

    I got my 215/70R16 100H tires with new Outlander 2013 2 years ago. The first impression was Ok. I noticed that this tire is very hard (the car is jumping on every small road stone). The next problem - loud noise is occurred on slow turns or U-turns. So, pedestrians are afraid of my car. After few months we had some rain in the country and my car was sleeping on the traffic light starts.. I called the Mitsubishi dealer to complaint about the U-turn noise and they confirmed that the tire is problematic. They also said that the tires passed all standard checking, so they will not replace them (I still have Mitsubishi warranty). My car do about 20000 km per year. So, next year I will buy new set of tires from other brand.....

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    Price

    Reviewed May 3, 2015

    Purchased 4Geolanders H/T-S (GO51). Tires are rated for 60,000 miles, had to replace all four tires at just over 17,000 miles. The Ford dealership was nice enough to give us 71% on returns, however it still cost me another $450.00 over the original cost of $850.00 making the total purchase around $1,300.00. I have had nothing but bad bad luck with your products, and yes I have purchased one other set of your tires, which were also return due to poor quality. After the first purchase I said, "I will never buy those again", but due to good salesmanship at the dealers I gave your tires a second chance.

    WOW, my bad. Thanks to your poor product line, I had to spend an extra $300.00, if I would have gone with my gut feelings the MICHELIN LTX M/S 2 would have cost me $1004.10, now that is never going to be a problem again. And if I have any chance at all to turn people away from your product, I WILL BE MORE THAN HAPPY TO DO SO. THANK YOU FOR ALLOWING ME TO WASTE ANOTHER DAY AT THE DEALERSHIP.

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    Verified purchase

    Reviewed April 28, 2015

    I purchased a 2010 Dodge Grand Caravan with Yokohama tires. I just was in for an oil change at 63,000 miles. Tread was even on all tires 8/32. Tires are rotated every 6,000 miles & pressures are always checked and adjusted if needed on each oil change. I have my service done at a Dodge dealership, so I know what the 27 pt. inspection is every oil change. Not recommended to buy new tires yet. I will buy them again when needed. I do a lot of highway driving, which could be the reason they have done so well.

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    Reviewed Feb. 27, 2015

    Personally, this tire are not Worth time it took to manufacture. Durability is worse than a used condom.

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    Reviewed Jan. 9, 2015

    Bought a 2015 Subaru Forester in September of 2014. Have had to add air every two to three weeks.

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    Staff

    Reviewed Nov. 29, 2014

    I have a 2001 ford f250 and I replaced the cooper tires with a set of Yokohama tires. With 38,000 miles and frequent rotations while traveling at 58 mph on US 50 I noticed a bad vibration. Before I could get to the shoulder the rear driver's side tire blew out causing $2000.00 in damage to the bed of the truck. I put the spare on and finished my trip. The next time I drove the truck about a week later I started to notice the vibration again. I was traveling at 40 mph and was able to get to the shoulder. Upon inspection the front driver's side tire had a huge bubble under the tread. They are geolandar 235 85 16 tires.

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    Staff

    Reviewed Nov. 20, 2014

    I purchased Yokohama tires approx 2 yrs ago for $1,000 with 60K mile warranty. At 29K the driver's rear tread separated from the tire causing $3,600 damage to my Nissan Pathfinder. Manufacturer denied the claim stating it was caused by a road hazard and under inflated tires.

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    Coverage

    Reviewed Nov. 19, 2014

    My 2014 Subaru came with Yokahama tires. After 4,600 miles (ten months of use) while making a U-turn the tire exploded resulting in a cut about 3 inches on the side of the tire. According to Yokahama the curb is a "road hazard" and not covered under the warranty. After careful review of this warranty, their warranty really does not cover anything so it is essentially worthless. After expressing my dissatisfaction with their bogus warranty (that is designed to protect them, not the consumer), they offered me a 30% off a new tire replacement. I rejected their offer and bought a Michelin product which has historically been good tires on my other vehicles. I will never buy another product with Yokohama tires and recommend everyone reading this to look elsewhere for tires. I will also notify Subaru that I will never buy another Subaru with Yokahama tires.

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    Contract & Terms

    Reviewed Nov. 18, 2014

    New Camry, car tire wall breaks at 1450 Km, normal driving and no rash driving whatsoever, except probably a pot hole or stone on the road which a tire is expected to withstand. Damage conveniently graded as "MISUSE" and no assistance at all. Advised to buy new one if I would need one!! The car being part of job contract, seems rented by employer and issued for personal use. Not sure if it is hesitancy from the part of the Rent A Car guys or their actual experience going after warranty claims from tire companies!

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    Reviewed Nov. 15, 2014

    Purchase set of 4 Yokohama Geolandar H/T-S Go51 tires and I'm replacing them after 30K miles when they had a 60K rating.

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    Reviewed Nov. 4, 2014

    Purchased new CX-5 in March 2012. Original equipment tires had tons of small cracking which Yokohama said was cosmetic only and not dangerous. However every time I took car in for oil changes, shops questioned safety of tires. By the way these shops did not sell tires if that's what you're thinking. So had to replace all four tires at only 18,000 miles. What a crock!! New car dealers wake up and stop using these tires. Will buy a Honda next time. Last two cars Honda CRVs with never any problems.

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    Reviewed Oct. 29, 2014

    I hydroplaned on wet pavement with these tires and went off a very steep embankment, hitting 2 signs and a tree.

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    Reviewed Oct. 27, 2014

    Have them on my Rav4 and on my Camry.... absolutely great - getting 45k miles and still going.... Rav4 traction last winter was great -- quiet and solid. My camry handles much better than the original Bridgestones that came on it. Looking at previous comments... seems the manufacturers warranty (which is always pro-rated) kicked in... can't expect 100% for ever. Time is a factor... Generally after 5-6 years, dry rot may be a factor and rubber will crack/dry out. Doing 18k per year... figure 4 years or 50k is good. Bottom line... I like these and do recommend them.

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    CoverageReliability

    Reviewed Oct. 13, 2014

    I had a tire blowout on the freeway, a tire blew on the side. No doubt it was defective but the company only covered a portion of the replacement. And they tried saying the tire wasn't defective.

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    Reviewed Sept. 16, 2014

    I noticed that the tires were starting to crack around the bead of the tire, maybe a couple of years after I got them. I did not pay much attention to it, because I do not drive the truck that often. These tire might have 20,000 miles on them, if that many. These are 6 ply truck tires, this should not be happening. I contacted the company and they refused to do anything about it. Yokohama tires are suppose to be good tires, but they are not. The tires are crap, do not buy any Yokohama tires.

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    Reviewed Sept. 7, 2014

    I bought a brand new Mazda CX-5 in June of 2013. In 6 months I had to replace 1 tire for $265. Now a little over a year we were traveling and another tire blew on the highway. We had to replace all 4 tires due to the fact of the car being an all wheel drive and the tire sensor. The tread on all 4 tires have to be the same otherwise can cause transmission issues. This was a $1,165.00 bill for a brand new car with 18,000 miles. These tires are horrible. Do not buy them! We are back to Les Schwab tires and will never buy Yokohama tires. If we ever buy another car and they come with this brand of tires, we will remove them instantly to keep our family safe. I love my car but hate the tires they came with.

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    Punctuality & SpeedReliability

    Reviewed July 24, 2014

    I had two Yokohama tires put on my Prius and then two more a few months later. When I complained about tire noise, I was told by the Toyota dealer service rep that it was because two tires were newer, and the noise would resolve as long as I rotated the tires regularly. Every couple of months, with every oil change, same story, but the noise only got worse. After a year, I took the car to another shop, and they told me 3 of the 4 tires were severely cupping! The Toyota shop said they were not aware, but that it was because they were defective tires. Yokohama refused to honor the warranty because by the time I officially complained, there were already too many miles on the tires. I will never buy Yokohama tires again, and I will not buy tires from my dealer service shop again, either.

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    Reviewed July 14, 2014

    I own a 2006 Toyota Matrix. At 38,000 km I had the original tires replaced with Yokohama Envigor Tires at a Big O Tire store here in Victoria, BC Canada. At 80,000 km these had to be replaced (only 42,000 km on these new tires). Even though there was still some tread left on the tires, there was bad checking and cracking (to the point of danger) on the sidewalls. This was only 4 years and 2 months since the replacement. Yokohama was unwilling to do anything about this.

    I understand that the original tires on new cars do not have a long life. However, I certainly expected much more from the $770.00 four brand new Yokohama tires. I have been buying tires for many, many years and have never seen the sidewalls break down like that. I will never again purchase a Yokohama Tire, nor will I recommend that people buy these. Happily, the tire store did give me a substantial discount on the replacement Kumho Tires (I see now in reading reviews of these tires, they don't come out very well either).

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    Reviewed May 9, 2014

    I read the reviews and warranty for this tire. It appeared to have all the handling and capabilities I was looking for in a quality tire. However, after 18,000 miles, the supposed reinforced shoulders had worn down bald and the center line was down to the wear bar. After talking with the dealer, he stated that Yokohama warranties wouldn't replace it because of uneven wear. The tire pressure was checked every two weeks and all 4 tires wore on the inside and outside edges which is what Yokohama Claims were reinforced shoulders. Yokohama's warranty is "Send it to us and if we reject the claim, you have to pay to have tires shipped back or we dispose of them." The dealer stated that every Yokohama he has sent has been rejected. I am very p.o.'d as the tires are only 14 months old and 18K miles. Never again.

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    Customer Service

    Reviewed April 22, 2014

    Bought a new Subaru Crosstrek in July 2013 that was outfitted with 17" Yokohamas. After about 15,000 miles the rear tires were essentially bald. Tried to do a warranty replacement - because Yokohama claimed in their warranty brochure provided with the car that they would replace ANY Yokohama tire free of charge if it wore out within the first 12 months of use. Long story short - Yokohama's customer service in Fullerton, CA has denied a claim and will not honor a warranty even though their own document states "This warranty applies to EVERY Yokohama original equipment passenger car, light truck, and temporary spare tire..."

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    Coverage

    Reviewed Feb. 25, 2014

    I purchased a 2013 Mitsubishi Lancer Sportback from the dealer in July of 2013. Ever since I purchased this car, I have been dealing with low tire pressures. The low tire pressure indicator routinely comes- pretty much daily. I put in air, only to have to fill up again a few days later. This weekend my car had a complete flat- it was a nail, but could not be patched or repaired because the tires have been driven on with low tire pressure the last 6 months. Now I need to pay for a whole new tire, and my other tires continue to have low tire pressure. No one at the dealership has helped me and they say that the tire manufacturer would need to cover any defects with the tires. I have done about 3 hours of research on these tires and have found that customers are routinely complaining about the tire pressure issue. I saw that one model sold in Australia had a recall for tire pressure. I have contacted my attorney but it would seem that a class action is necessary since so many people have having similar issues. This is a safety issue- I have 3 children. Please do not purchase these tires!

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    Price

    Reviewed Feb. 13, 2014

    Purchased a set of Yokohama Avid Touring 235/65 for our Honda van. The tires only lasted for 17,000 miles. We had the van aligned before getting the tires. We rotated the tires twice during the 17,000 miles. The dealer (Discount Tire in San Diego) said our van was out of alignment and told us to visit his alignment guy. We did and the alignment guy didn't charge us for the service because... THE CAR WAS NOT OUT OF ALIGNMENT. Discount Tire said that Yokohama wouldn't warranty the tires because we didn't rotate them every 3000 miles. Completely disappointed in Yokohama and would not recommend them to anyone.

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    Reviewed Jan. 22, 2014

    I am currently on my second set of yk580 tires. The first set lasted 70000 miles. I am using them on my 2012 Mustang and they are the quietest and longest lasting tires I have ever used and I have had three different Mustangs since 2001: 2001gt, 2007gt, and 2012gt.

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    Reviewed Dec. 30, 2013

    Yokohama Avid TRZ tires bought- 80,000 tires. We bought 4 new tires 2 years ago- have about 40,000 miles on the tires and they are so bare I've been warned by Honda dealership not to drive on these. NTB says they'll offer about $50 towards new tires. Is this fair?

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    Reviewed Dec. 13, 2013

    You all know the story, 4 new tires, yada, yada, yada, someone spit out their window in front of me ... car goes into slide. Same new tires, starts to rain, yada, yada, yada... car goes into spin. Same new tires, starts to snow, yada, yada, yada ... can't get out of the drive way.

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    Customer Service

    Reviewed Dec. 10, 2013

    I purchased a brand new Toyota RAV4. SUV came from factory with Yokohama Geolandar All-Season tires. I faithfully rotated the tires as per Toyota and Yokohama. Had the dealer do it so it was documented. Had them rotated twice. And at 18,000 miles had to buy new tires because the stock Yokohama tires were shot. Called and spoke with the Toyota dealer where I bought my RAV4 and they place the blame on Yokohama because they don't warranty the tires. Still trying to contact Yokohama but not successful. Any suggestions?

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    Reviewed Dec. 10, 2013

    February of 2012 purchased Yokohama Tires Avid S. Very poor performance! Asked the local dealer for a good tire for snow, ice etc. since I live in Montana and streets are horribly icy all winter. Since they live here also - they are certainly aware of this. I'm single and low income. Purchased these tires for $525.00. Horrible tires - can't get around on snow or ice at all, extremely dangerous, slipping and sliding. One year ago I called the local company and they offered to sell me another set of tires for a discount - only another $450 and they would take my old tires (had about 3,000 miles on them). I said no way. I decided having an accident was not a good idea.

    I just purchased Toyo tires for $660. They are being put on now. I have asked around and have been told that these are very good tires. Don't buy Yokohoma tires - and not happy with the local dealer as they knew they were selling me highway touring tires. Talked to another man and he had the same experience with this local dealer. He almost hit a semi. He had to buy new tires also. I think the local dealer got a good deal on these cheap touring tires and stuck a lot of people in the area with them. Not a cool thing to do as someone could be injured or killed.

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    Reviewed Dec. 8, 2013

    2013 Forester came with these tires. Right off the lot I had one tire with a constant leak. Replaced the tire. 6 months, another tire blew. This AM the low tire indicator came on. 2 tires (originals) were 7 pounds low. Do NOT buy these brand of tires. I'm now starting a formal complaint and research. With only 13,000 miles on my car, I want them replaced with another brand.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2013

    I have Yokohama tires on my horse trailer. Have had 3 blowouts in the last 16 months. Another blew in July 2013 damaging my trailer. After filing a warranty claim, I had to locate paperwork from several different Discount Tire locations. They wanted the original invoice for the "replacement tire". I was 4+ hours from home when the latest blew. Then they required an estimate for repairs. Had to take a day off work, drive 2 1/2 hours to a trailer repair center. Damages were in the area of $2000+. Then the claim was denied because the company (Yokohama) couldn't determine the cause of the blowout. It was either from the tires being over inflated... or under inflated. Really? And that Discount Tire sold me the wrong "type" of tire for my trailer. So after a call to my local Discount Tire, the manager was happy to help me. He replaced all 4 of the Yokohama tires with no questions, no additional money! and told me to bring both my trucks back in and he would gladly do the same thing for the 8 tires on both my trucks! I will be back as soon as they open in the morning! Never again will they get any of my money!!

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    Reviewed Aug. 21, 2013

    We bought 4 new tires for our Jeep Liberty. I told my husband how the Jeep didn't seem to ride good. I also remember my tires losing air and I had to put air into them by a car dealer more than once. We went to get our tires rotated and they refuse to do them, even though we purchased them there! They said we need to buy 4 new tires! I only have 10k miles on these tires! We had an alignment & the tires rotated at another garage at 3000 miles yet we still end up with these tires wearing wrong. This is so wrong! I have read horror stories from other Yokohama tire victims. I can't believe these big corp. have to continue to rip off the consumers like this. Why is this even allowed to happen? Why do they claim 60k? I just flushed $700 down the drain.

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    CoveragePrice

    Reviewed Aug. 2, 2013

    In October 2010 I purchased 4 Yokohama 60,000 mile rated tires. One blew out within a few months, but since there was no insurance on the tires I was stuck buying a fifth, because I was told it could not be fixed. It had a side wall hole. I have 27,000 miles on the tires, and have had them rotated at every other 3000 mile oil change. I was just informed I need new tires! At 27,000 miles!

    I was told that the manufacturer will probably do nothing for me unless I show proof of the rotations, and alignments, but most likely the manufacturer will do nothing as they take no responsibility and find the determination to be the fault of the consumer. They will blame over inflation, under inflation, overall car maintenance, etc., whatever they want, to NOT take responsibility for their inadequate product. I over 40 years of car ownership I have ever seen such horrible tires and the cost was extreme. I am going to pursue restitution. However I have already been warned not to expect much, if anything.

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    Reviewed July 6, 2013

    Purchased four new tires approximately one year ago. The tread still looked very good after one year. While driving home from the airport this past Sunday, I had a blowout on the front driver side tire. The truck immediately went left and I clipped a Honda Pilot on the back right quarter panel. I then went into the median where the cables saved my life, but basically destroyed my 2004 Ford F250. Currently, my insurance company is looking into the claim and hopefully the tire issue. This was my first set of Yokohama tire and they will be the last Yokohama tire I'll ever purchase.

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    Staff

    Reviewed July 5, 2013

    I replaced tires on my Acura TL at 45,000 miles. This was done by the local Acura dealership as they were performing all my service work. Acura was taking care of oil changes and rotated tires at every change. At 58,000 miles, I had Acura service check for a bad wheel bearing as there was what seemed to be wheel noise that was getting loud. My service manager indicated my tires had become "frayed" and the noise should go away since they sold me an alignment. I don't think the alignment was ever needed as the tires have worn even and the wheel never pulled to the side. The loud noise continued and when the 60,000 mi. service was due, I took the car to the "Import Doctors".

    (Frustrated with tires/Acura's diagnosis) I never mentioned to Import Doctors that I had tire noise, just that I needed the 60,000-mile service. The service includes all fluids, filters, and tire rotations. The service manager contacted me during this service and said my tires, Yokohama Avid ENVigor, needed replacement. I mentioned to him that I had well less than 20,000 miles on the tires, and they have a lot of tread left on every tire. I also mentioned that they were rotated at every oil change, and I had even paid for wheel alignments. He said it doesn't matter, that they are "cupped" and not safe! These tires should have more than half of their life left. The noise makes this upscale car sound bad and since I am concerned about safety, I will need to replace them.

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    PriceReliability

    Reviewed July 1, 2013

    In July 2011 I purchased 4 new 80K warranty tires. Prior to my May visit to the dealership, I had rotated the tires 5 times. Mileage on my CY2008 Grand Caravan was 61.9K when I purchased them. In May 2013, when I went to have them rotated at Dodge at ~92.2K, they said it's not recommended because I only had 4mm left on my two front tires. My rear tires have 7-8 mm (which is expected). Yesterday, I went to NTB and was given a $28 credit per tire and they replaced them with a 65K tire that cost more than the 80K tires. I think the two tires I had to replace are defective. The dealership didn't know if there were any recalls or other issues. I think I should have had the tires replaced for free by Yokohama and NTB should know what the status is on bad performing tires.

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    StaffReliability

    Reviewed May 26, 2013

    I purchased four of these tires on 9/20/10 from Mr. Tire, and had them put on my 2006 Pontiac Vibe. It has constant air leak problems. As a disabled, senior, and widow, I thought these tires would last my lifetime since I seldom drive more than 500 miles a year. It seems all I've done is stop at either Mr. Tire or elsewhere and have air put in them. Then I purchased a compressor and have added air from time to time on my own. I did take it back, and the man told me they look fine, but when I requested he check the air, he did and then put air in them. I took it back again, and they said they'd check the seal and said it was fine, but the tires still leak. They've traveled 2,225 miles since they were purchased and now they're saying I need tubes put in them. This doesn't sound right to me.

    My daughter has a 2004 Pontiac Vibe and has these tires on her car and she has no problems. Why are they saying it's my rims or they don't know what the problem is? To me, if they're leaking air, something isn't right. I've had the car checked and was told the rims are fine. I pointed out the tires could be defective, but they just blew me off. So, I still put air in before I go anywhere. At my age, this is getting to be a chore; and with me living alone, I have no one to keep a check on it for me. I feel like I'm being taken and can't find a way to get someone to make things right? Does anyone have a clue as to what the problem could be?

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    Reviewed May 24, 2013

    I purchased these tires approx. 1 1/2 year ago. They have 25,000 miles on them and they are almost worn out. The tires are noisy and have no grip on wet and dry surfaces! The worst tire I have ever owned.

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    Profile pic of the author.

    Reviewed May 6, 2013

    I bought a Mitsubishi Lancer ES 2010 with OEM Yokohama AVID S34B tires. Those tires are the noisiest tires in the world. Also, in wet road those tires skid. Fortunately, my car have traction control. Now the tires are flaking the treads. My car only has 27,500 miles. I transit at set speed limits. I rotate the tires every six months as recommended by Mitsubishi.

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    Reviewed April 29, 2013

    At 8,550 miles, tires suffered premature deformation in the tread surface. I had to change the 4 tires.

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    PriceStaff

    Reviewed Aug. 29, 2012

    Toyota Sienna Van 2006 Yokohama 225/60R 17- I purchased all 4 tires in 2009. The production date was within 3 months of delivery to me. Driving at 75 mph on the way to the airport to catch an international flight on a rainy day, in a lot of traffic, my tire blew out. Thank heaven I am a really good driver! After changing the tire, my husband exclaimed he had never seen a sidewall blow out like that one. I have had the tires less than 3 years, and have fewer than 30k miles. While we were out of the country, the tire was replaced (unfortunately before I found this website) with a new Yokohama but when the Tire Kingdom installer inspected all the tires, another one had to be replaced as it was in imminent danger of the same sidewall failure.

    Luckily, I had saved one of the original Bridgestone tires that was used as a temporary replacement for the second bad tire. This Bridgestone tire was in the same environment, had over 40k miles on it when I replaced all 4 original tires with the Yokohamas. The Bridgestone shows no sign of dry rot which is the explanation for the failure of the Yokohama tires, and it is 6 years older.

    Now, I am removing the new Yokohama and replacing all of the tires as I am frightened for my life that this issue will reoccur. How is this company still in business? I estimate that this has cost me over $900 including the 4 dangerous tires plus the replacement tire (5 in total), plus the stress of the blowout, and the stress of almost missing our "dream" vacation flight. I thank all of you for your informative postings.

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    Reviewed Aug. 28, 2012

    The road noise is unacceptably loud on my 2004 Toyota Highlander. I have 20,000 miles on 80,000-mile tires (Yokohama Avid TRZ) and can't stand the road noise.

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    Customer ServiceStaff

    Reviewed July 11, 2012

    I purchased Yokohama tires in good faith in April of 2009. The sales rep at Active Green Ross told me they were excellent tires with 100,000 km or 6-year warranty. On the first week of November 2011, I contacted the head office of Yokohama and explained that the tires are losing track and need they to get a hold of me. Since then I have been calling constantly with no response. I spoke to one of the sales reps, Barbara, and she kept telling me someone will get a hold of me to replace the tires. I have been calling constantly with no results.

    I have been away for 2 months for training for my job. I just returned with still no results. I called today, July 10, 2012, and spoke to Jason from Vancouver who assured me someone will call me by today. Well, I should have known better - more lies. The tires are bare. I need immediate action or I will call the Better Business Bureau. It is not safe to drive my son or any of my family members. These are the worst tires ever I have. I never had such a bad experience in all my driving years. I will tell all my friends and anyone I know never to buy Yokohama tires. I need immediate results.

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    Reviewed June 29, 2012

    Tires were replaced on my 2001 Ford Escort ZX2 by one of the national tire brand dealers. Immediately, I noted excessive road noise from these tires (Yokahama Avid TRZ Tires 185/60 15). Ride and handling were fine, but the road noise was very noticeable. I checked the balance and pressures, even had them rotated after about 1000 miles. I plan on having them replaced at the earliest opportunity with another less "noisy" brand.

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    Reviewed June 11, 2012

    I bought 4 tires (Yokohama Avid TRZ tires) from our local Big O store along with the tire protection plan in May 2008. The tires were found last year to have side wall cracking problem at all 4 tires, only 31,000 miles on them! Tread is great except for the cracking. Big O just stated that it's from the sun and there isn't any compensation. I won't deal with Big O and after reading the reviews, I won't buy Yokohama tires.

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    Reviewed April 26, 2012

    I have been an Advantage dealer for 7 years. I have met my unit numbers. Every year I have earned my signage. I operate in a town of 4000 people. It took one fly by night operation to come in and put up a sign and Yokohama did nothing to protect my territory. Do not buy this product. If they do not care about the dealer, what makes you think they care about you?

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    Price

    Reviewed April 23, 2012

    I noticed that tires were showing wear on our 2005 Ford F-150. I had purchased the four tires locally in February 2011. Mileage on tires from purchase date was 26,000 miles. I'm very dissatisfied and angry that the tires cost over $750 and did not last longer than 14 months. I would never buy those tires again. They were Yokohama Geolander tires.

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    Customer ServiceStaff

    Reviewed Feb. 20, 2012

    I purchased these tires brand new for my 99 Mercury Mountaineer. Then the back-right tire had rubber on the sidewall just peeling off and falling off. The tire was de-laminating. I called Tire Rack and even sent them pictures of the tire. Their so-called "specialist" then replied saying that it's not a defective tire, that it is severe tire rubbing. There are no rub marks anywhere on the tire. I am holding the pieces of rubber in my hand in one of the pictures. They tried telling me I didn't know what I am talking about. I do this for a living in the military and I also do this on the civilian side, and I am certified. So they had me drive to a Yokohama dealer to re-inspect the tire. He said it was not from any form of road hazard, but it also is not a defect so they won't replace the tire.

    I called Tire Rack back and said I am filing a complaint to the Better Business Bureau. Then their way of fixing the problem is me buying a brand new tire, sending the old one in and having it inspected again and if they think it's a defect, then I get refunded based on how much tread is left. I said no, I will just file my complaint. They then offered to let me buy a tire at 50% off and still send the old tire in and I'll get refunded what tread I have left. Being in the situation I am financially in, I had no choice but to buy the tire at 50% but I did assure them that this is not over and I will being taking this further. I am enlisted in the Air Force and I make close to no money. I am about to move 1400 miles to another state.

    Something needs to be done about this company. They are robbing people blind and not holding up to their so-called standards. I will never buy Yokohama tires ever again and I will be posting all pictures on every website possible and making sure the whole world knows not to buy their tires.

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    Customer Service

    Reviewed Jan. 28, 2012

    I fixed tire for my i20 for 4 wheels on. After 1 month, suddenly in my back rear tire had a small bulging and suddenly I went to my tire dealer XL tire point but after 3 days, they are telling it can't be accepted for warranty don't know why. But other shop where I asked, all are telling it's only manufacturer's default. I need immediate action for my kind request. Please because can't get any response.

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    Sales & Marketing

    Reviewed Jan. 20, 2012

    Yokohama tires are bad. I have 22k miles on them and they are less than three years old. They are out of round and cracking on the sidewalls. I would never ever buy another tire from them or recommend them. After 12k, they were out of round and manufacturer gave me the runaround to replace them. What a scam. Don't buy. I will post pictures of tires all over the web to prove the defects. Yokohoma tires do not last.

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    Reliability

    Reviewed Dec. 29, 2011

    I purchased a 2010 Dodge Caravan brand new. We have had nothing but issues with the Yokohama Avid tires that came with it from the factory, Size 225/65/R16. At 32000 miles the tires are completely bald. We have had the tires rotated every 6000 miles and we take very good care of our vehicle. These tires should not be bald yet. Also through the 32000 miles we have constantly put air in these tires. They are constantly setting the sensor off in the van and always are low. I have actually been on the internet seeing if I am the only one with this problem, and I am not! I have contacted the dealer and the dealer or the service department cannot do anything about this.

    These tires have an excellent warranty on them but no one seems to want to honor it. Also Chrysler is aware of this problem and even stopped using these tires on their minivans. Is there anything I can do about a reimbursement for these tires? I feel as a consumer I should be entitled to something. I bought this minivan because of its safety ratings and through the year of owning it with these tires on it, not feeling all so safe. I believe Yokohama should admit this problem and reimburse the customers with this issue. A good tire would not have gone bad so soon, not to mention the safety issue of them. Any help in this matter would be greatly appreciated.

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    Reviewed Nov. 9, 2011

    One of my Yokahama Geolandar AT/S 18" tires had a sidewall blowout while traveling down the highway at approximately 65 mph. My husband handled the situation well, and we did not end up in an accident. I did not want to post any stars above, but this form will not submit without at least 1 star selected. I wanted to put a negative number.

    We were south of Quitman, MS @ +- 2:30 a.m. We had to change a huge tire ourselves, as traffic both from semi transit trucks and other vehicles returning home from the football game whizzed by. It was very dangerous, but we could not obtain roadside assistance to help. I am concerned about the safety of the other 2 Yokahama tires, especially since this is the vehicle my teenage daughter drives.

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    Reviewed Sept. 2, 2011

    I purchased 2 pieces of Yokohama A Drive Tire at their dealer, Molino Bacoor, Cavite Branch on July 6, 2011. I changed the old tires, Yokohama S series, because I am on 1-month holiday in the Philippines and I left August 7, 2011. So meaning, my car is not in use as a day-to-day car.

    But last week, my wife noticed the sidewalls of the tire has a lump (bukol) and called the attention of the dealer. But they're hesitant to change the said tire and called the attention of this stupid supplier named Don Rosario.

    Upon seeing only with his naked eyes, he strongly disagreed to change the tire because he is insinuating that the car hit some potholes resulting in the lump of the tire. Considering it is only a less than 2-month-old tire. How can it be if the car is seldom used and most of the time the car is in my garage?

    He arrogantly said that he is well-trained and equipped with education in Japan to handle quality issue of the tire. Hey, man I don’t ** care of your training or whatsoever. I am handling customer service also but that’s not the proper way to treat a customer. Remember, I will not sacrifice my family's safety and my hard-earned money as an OFW for your poor quality tires, bad product, poor customer service and bad after sales support.

    I challenge you to come here in Lae, Papua New Guinea, City of Potholes. All of the tires here is still in good condition, whereas all of the roads here is in bad condition. Heaps of potholes everywhere.

    I am very disappointed with this Yokohama tires. I will change my brand from now on. Do not give a 3-year warranty if you are not explaining your terms and conditions. I'd rather stab the tire to void my warranty than not doing anything at all with the tire. And yet you keep on saying the car hit a pothole. It’s the quality of your tires.

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    Customer ServiceStaff

    Reviewed Sept. 2, 2011

    I purchased a Yokohama tires October 2008 per sales pitch of this dealership. The 2007 Honda Civic had 64,000 miles on it. The car has had all required maintenance: Tires rotated every 6,000 miles, alignments, balanced, etc. After first 12,000, I began complaining to the dealership about vibration and very loud noise from tires. I was told time and time again that it was because Yok tires were 'hard' and last a long time but could be noisy. I continued to rotate and never got any positive response from this dealer.

    Last rotation, I told service manager (new guy) again about tire vibration and noise and he said again that the tires are hard and noise to be expected. Today, 6,000 miles later, another rotation and my complaint. I took SM for a drive down the highway. He agreed to the noise and vibration and oh, yes; he could see this tire had cupping! Now, he says it's uneven tire wear and moved it to the rear of the car. The steering wheel vibrated and the hum was so loud you can't stay inside the car! The dealership knows about this car's regular maintenance because they do it all and couldn't come back with any other 'outs' as I had a response for everything he tried to lay down.

    This car has a #6 on all 4 tires and shouldn't have to be replaced yet, but that was his only suggestion. He said the company won't give a rebate/refund because it's uneven wear. How can you get uneven wear continuously on one tire if you rotate regularly and align as required? It's the crappy tires and I hate to have to spend more money now, but I'm going back to my awesome Michelin. This dealership wanted the sale but doesn't go to Yoko to stand up for their customers. Too bad, I will need to find another dealership for my Honda too.

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    Reviewed Dec. 1, 2010

    Good Morning Sir, (General Sales Manager),

    We spoke Sunday afternoon about the problem with my tires that wore out just over the past year. The Yokohama Corp. sent me the below attached response enabling you guys to do the inspecting. So respectfully, I'm now back to you at the car dealership. My car was bought last June/August of 2010. It had at the time that I took possession of the car, already had 300 miles on the odometer and it currently has 24,400.

    When I came by the dealership (around November 22nd 2010) over a week before I spoke to you, my car then had 24,180 miles on it when I spoke to the service advisor, **** who assured me that he would look into what avenue I should take. I still have his business card but I still don't have his response to my request for help as to what to do. Again to reiterate, I believe in roughly a little over a year, the tires have become unsafe and I feel for such a new car that this has been a failure of the product.

    Also, the fact this is my second car that is a Scion TC one that I purchased through ****Toyota, SC, I do have a good understanding of what the tire 'should' have lasted from my last experience with the first Scion TC back in 2004/5 model year and the Bridgestone Potenzas that came with that first TC. I understand that tires do deteriorate but alas, when I was at the traffic stop 3-4 months ago, back in July, the police woman then said to me, "I better take a look at my tread-wear," then. That means that the tires then had started to, in a noticeable fashion already, show that they were "wearing out" in the first 11-12 months. I drive 11.5 miles to work and about 15-miles home. Those low miles, accounts for 27-miles per day +/-. I also have had my tires rotated upon my 5,000 mile oil changes and have the documentation to validate. Still nothing could be done to slow this process.

    So now, I am no longer in denial about the quality of these Yokohamas S-Drive (S32a's)(215-45-zr 17's - tires). I have to return to the place that stands by their product, service and reputation. I hope now that this dealership has changed to the **** Automotive Group, that this could be handled in the fashion that has made **** number one in customer service in 10-states and 61 dealerships and also has a strong presence here in Charleston, SC, as well as the southeastern region.

    I, who have worked in the customer service industry for the last 14 years at local 4 and 5-star hotel establishments here in Charleston, SC., fully understand how this translates to return customers. I hope I can count on this dealership to help with this matter. I am not prepared to have to replace a fairly new product and absorb such a large cost within such a short span of time of purchasing a new car from your dealership.

    Thank you and with warm regards,

    David ***

    Subject: Yokohama Email Response, Ref-Number #3279000
    Date: Tue, 30 Nov 2010 16:34:29 -0800
    From: ***@yokohamatire.com

    To: ****@hotmail.com

    Dear Valued Customer,

    Thank you for contacting our office. In order to determine if your tires have a warrantable condition, we ask that you have the tires inspected by the car dealer which you purchased from or a local Yokohama tire dealer. The dealer is authorized to determine warrantable conditions on behalf of Yokohama Tire Corporation.

    To find a dealer in your area, please visit yokohamatire.com and enter your zip code in the dealer locator box. If you or the dealer should have any questions, please feel free to contact us at * *** *** **** and * *** *** ****, Monday through Friday 6am-4:45pm (pacific time). When calling, please reference your case number located in the "subject" line of this email.

    Thank you for your interest in Yokohama Tire Corporation.

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    Reviewed Nov. 11, 2010

    The OEM tires on my Lexus GS were Yokahama run flat tires, 245/40R18 93Y. The tires were completely worn out at 12,400 miles from uneven wear and cupping especially on the inside edges. No, it is not an alignment issue. No, it is not a tire rotation or tire pressure issue. To purchase a premium vehicle with such an inadequate and under performing tire is disappointing to say the very least. The tires were rotated every 4,000 miles (or less). Two four wheel alignments have been performed. Regardless of the extra care given to these tires, they wore out at 12,400 miles. In fact strips of rubber were coming off the edges of the tire. These are unsafe tires.

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    Reviewed Nov. 1, 2010

    I purchased four P26570217 Yokohama tires from Big O tires. I was on vacation when I noticed a softball size bubble on the inside wall of my rear tire (defect in the tire wall), which was what Big O tires told me in Boulder City, Nevada. My tires have less than 28,000 miles on them. The warranty is for 60,000 miles. Big O tires said I will get a new tire pro-rated on mileage. I am glad the tire did not blow while I was in the Mojave desert! I am thinking of changing all tires that are not Yokohama. This is a fact Mr. **. Shame on your company for producing a bad product.

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    Reviewed Oct. 27, 2010

    Today I replaced my Yokohama AVID TRZ tires because they were worn out at 37,000 miles. I bought these tires at Dunn Tire because of its ratings in Consumer Reports. I am however disappointed with Consumer Reports ratings and Yokohama 80,000 mile warranty.

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    Reviewed Oct. 25, 2010

    I am writing in response to the following string that I found on your site today:

    "We received this from Yokohama:

    As the supervisor of the Yokohama Tire Consumer Affairs Department, I came across your website while doing research. It is terribly disappointing that consumeraffairs.com does not research the claims by customers before posting the information to the website. Your motto is "Knowledge is power!" but knowledge of incorrect information is misinforming your readers and in turn, makes your website look bad. Perhaps you should consider researching the claims posted by consumers so that you can correctly inform your readers.

    Nathan **

    It's very disappointing to find a company so disconnected from its consumers that it thinks they shouldn't be able to post comments in a public forum without someone else's approval. Mr. ** does his company a great disservice."

    Mr. ** is merely stating that he feels it's unfortunate that your website posts complaints from people without any prior research. Nowhere does he states your website should obtain approval from anyone prior to posting. If, in fact, you are allowing postings without first checking into the complaints, it would seem that there is very little validity to the postings. Virtually anyone could post a complaint about a company and it may be completely made up. Perhaps that person works for a competitor or has nothing better to do than to post negative comments. I am curious about your statement that Yokohama is disconnected from its customers. Perhaps the person with the complaint did not file his complaint with the proper company or had the wrong email address or never filed a complaint at all. I have nothing to gain or lose by writing here. I was doing some research on tires to buy when I came across your website.

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    Reviewed Oct. 5, 2010

    I bought a set of new Yokohama Avid TRZ tires from NTB in Rosenburg, TX in August 2009. The salesman said these tires have an 80k warranty. Now I have less than 40k miles on tires bought 14 months ago and they are completely worn out and I had to replace one already. I have emailed and called Yokohama. They never responded. They don't care. I think it is terrible to make a claim of 80k and I have 38k on them. How can they get away with false advertising? I would never buy these tires again for my 2004 Honda CRV.

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    Reviewed Oct. 4, 2010

    My 2010 Toyota Prius has just over 12k miles on it. Last week, on a major highway going 65mph, the sidewall on my tire went out. I looked online and saw many other complaints similar to my experience. I just replaced all 4 tires for my own safety.

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    Reviewed Sept. 29, 2010

    I bought a new 2010 Toyota RAV 4 Limited w/ leather 4x4 in March. I have driven 18,600 highway miles on it in 6 months, RT 50 Washington, DC. My driver side rear tire blew out on the side wall for no reason. No operator error on my part, as witnessed by Mr. Tire Dealer that acts as retail center for the manufacturer and says it was a tire manufacture's defect. Side wall blew out a 4" gash and not caused by operator error as confirmed by Mr. Tire rep. Toyota says tires are Yokohama's warranty. Yokohama says Toyota but not tires due to wear & tear.

    Yokohama will only credit a portion of unused tire worn. (I have case number.) Who's to say the other tires won't burst anytime soon like the one did? My family of four is hesitant to trust the tires. In as much as the tires are Yokohama, it's Toyota corp that decides which manufacturer to load car with. Shame on Toyota for selecting junk, criminal on Yokohama's position to not just make good and replace defective tires immediately. Who out there next, driving with family, using Yokohama tires is destined to crash and to be thrown across lanes at 60mph with no warning? Yokohama's position is not to admit product defect as they would be required to have a product recall and cost much yen (money). I want Goodyear, Michelin or even Bridgestone. Please blog to all and look for other stories and boycott Yokohama! Toyota is next!

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    Reviewed Aug. 24, 2010

    I am the owner of a set of Yokohama AVID TRZ tires. I have purchased Yokohama's in the past and these tires had received above average ratings from tirerack.com I purchased them 11/23/2008 and have put about 40000 miles on them. The tread is wearing fine. They are wearing evenly and have a good deal of tread depth to go.

    The problem is in the sidewalls. These tires are developing cracks that are between 3 and 4 inches long about 2" out from the rims. The deepest are starting to show the cords. In between the cracks, the tire has an alligator skin look where it is covered with smaller dry rot cracks. The existing deep cracks are beginning to spread open, like a skin wound pulled tight. I am afraid these tires are a blowout waiting to happen. At $165 to replace each of the defective tires, it sure beats the cost of the deductible and the headache of having caused an accident due to a blowout and possibly crossing into another lane and causing an accident. A blowout is imminent from watching the deterioration of the tires in just under one month. Tires are not meant to be run with their cords exposed to the elements.

    I talked with my tire installer, and he agrees that I do have a dry rot issue, but he also shakes his head knowing that Yokohama will find any excuse to blame this on improper care-- any sign of under or over inflation, examination of the tread to see if there are unusual wear patterns, and also to see if the tires were rotated every 5000 miles. In short, he said that you just won't get satisfaction from Yokohama from his past experience. I am still submitting the claim as the tires have a 5 year warranty on manufacturing defects.

    Still, with the attitude of Yokohama from reading user forums, I don't expect a reply. My response is simple - move on. I will find another tire manufacturer who can make a good tire that won't exhibit these defects. I don't want to have to defend my care of the vehicle and its tires. My vehicle is a 2009 Chevy Malibu LTZ which is in fine running condition and will be on its last set of Yokohamas. My advice, take heed and choose another brand!

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    Reviewed Aug. 14, 2010

    I will never buy another Yokohama tire again. To make short story shorter, after at 25,000 miles on my Acura TL, one front tire failed on the outside of the tire with a 2" split, right there on the side of the tire. End of the tire, goodbye $300. I called their consumer support line, they gave me a case no., I was to take the tire to one of their dealers and have them look at it. The dealer would "evaluate it." I took it to a dealer on their list. There were scratches on my rims where I hit a curb, but I did. The clerk's basic attitude was: (1) They barely knew anything about Yokohama's supposed program to return the tire; (2) there were scratches on the rim so I must have done something to cause the tire to fail. Somehow I was supposed to prove that I didn't abuse the tire or otherwise cause the tire to fail. Funny, as I've been driving for 30 years, the Yokohama tire was the first tire I've ever had that failed.

    I don't have the background to fight with them over a $300 tire (which is what they count on, most claims just go away). I have Goodyear tires on my Acura now and I'm quite pleased with them.

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    Reviewed Aug. 1, 2010

    Tire Distributor - Stock Wheels & Hub Caps owners are good people, whom I purchased two Yokohama Tires 235-70-16's through. The tires are still look like they are in Great condition with a lot of tire life as the warranty was 40K miles; we have about 34K miles on them. The problem is that the sidewalls have numerous cracks on the side all throughout the circumferences right along the rim and about 2" above the rim (on both the left & right side vehicle tires) shows the same manufacture defect.

    I didn't have the time to take the car in to have the tires checked earlier as we use the car for work and also my daughter uses it for travelling to & from Summer University School. Steve, the owner of Stock Wheels & Hub Caps looked at these tires today 07/31/10 and agreed the tires had a lot of good thread and condition except for the cracks on the tires, Steve went on to mention that this defect can cause a crack to open and the tire to blowout and burst, went on to mention this happens mostly on Yokohama and also Michelin tires. Steve is going to call Yokohama Tires on Monday, and will get back with me to say what the distributor mentions.

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    Reviewed July 31, 2010

    My 79 year old mother purchased a left over 2009 Subaru Legacy last September. I chauffer her in it most of the time because I have a truck which she has a hard time getting in and out of. She was on the highway and a young man told her to pull over because she had a flat. He was nice enough to change it for her. When I saw the tire I was shocked because it split on the side. When she called the dealer, he said that's not covered. She explained how it split. He redirected her to a Yokohama distributer he deals with. I'm looking for a distributer in my area to replace the tires. Since I've read the reports online about Yokohama tires, I think I'll get another brand. My mom could have been seriously hurt, even killed. Yokohama should be held responsible for the replacement and it should be made public that their product is defective.

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    Reviewed July 21, 2010

    On 1/8/10, I purchased two new tires for the front of 2009 Chev Aveo--at that time, there were 29,145 miles on the car. The tires were Yoko Avid TRZ T Blk at $83.09 each. Warranty: 80,000 miles. The tires were mounted and balanced. While out of town over the weekend, we noticed that the edge of the tires were cracking on the sidewall. I took the car in to have the tires looked at on 7/19/10. The mileage: 47,954.

    I was advised that the cracking of the tires "appears to be coming from the alignment. Feathering on edges. Both tires, but the left one is worse." They recommended alignment and tire rotation. Normally, we do rotate the tires every other oil change. However, we knew that we needed two new tires and were unable to purchase them so it was better to have these tires on the front. I have never heard of alignment causing cracking. We weren't offered any kind of compensation for the tires and they are under warranty.

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    Reviewed July 19, 2010

    Yokohama tires were on my Subaru Forester upon purchase. First, I only drive to the train station which is under 2 miles away, so after 4 years, I have only about 5000 miles on this 2006 model. But in that time, I have had to replace a bad Yokohama tire at inspection, and it cost me about $200! Now, only 2 months after, I got a nail in a tire on vacation, and was told these 5-year-old tires were cracking and should be replaced. I'm getting four new Dunlops. I am done with this rare, expensive and bad tire.

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    Reviewed June 22, 2010

    I have been completely satisfied with Yokohama tires. I work in a limestone quarry and drive my truck over and through mud, water, sand and sharp stones daily. I have had three sets of Geolandar ATS tires and one set of Geolandar HTS tires. All have lasted 40,000 to 50,000 miles and have been very durable. I recommend them to coworkers and some have tried them with complete satisfaction also.

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    Reviewed June 19, 2010

    I bought four Yokohama Avid TRZ at two different dates--08/07 and 05/08. By June 2010 the tires were worn down; one set had 27,000 miles and the other set 19,000. The warranty is for 80,000 miles. The dealer supposedly tried calling Yokohama all week without a return phone call. I called Yokohama and was on hold for 20 minutes before the recording told me to leave a message because no one was available. I left a message and sent an email, but no response.

    I have a feeling this is going to be a very painful process. I think Yokohama will make it difficult so that the customer gives up. I had the front end aligned yearly, rotate the tires and maintain them inflated. The dealer recognizes that I did what was expected to maintain the tires.

    I will post a follow-up whenever I get this resolved, either by working with Yokohama or by giving up.

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    Reviewed June 1, 2010

    I purchased 4 Yoko tires with 60000 mile warranty for my minivan. In less than 30000 miles, I was told that all the tire tracks were pretty worn and need to be replaced soon. Three weeks later, today, one the tires failed on the busy highway because the inner side of the tire split off within 2 minutes after the warning light came on. I also purchased the services for the tires. So, I have the tires rotated regularly and check the pressures and balance. I was really shocked when it happened today. I am not capable of changing tires myself and it's why I take care of my minivan very much.

    I was at least three hours away from home with my daughter in the middle of driving on the highway. I'm glad that no accident happened and we were helped and finally got home, although it took five more hours than we expected to get home. I've never seen a well-cared tire with less than 30000 miles fail before. Since it is my first time using Yokohama tires, it makes me question the quality of their products. Buyers beware!

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    Reviewed May 24, 2010

    ;I had the belts break on 3 of 4 Yokohama Avid P225/55R16 tires. These 4 tires were purchased for my Wife's BMW 528 in March of 2008 from Merchants Tire and Auto. Also, I had Merchants align the wheels, and purchased the Merchants "Total Care" tire service lifetime tire rotation and wheel balance policy for the tires. Since then I have had Merchants do the periodic tire services. The tires were warranted for 60,000 miles. When I recently drove her car in May 2010, felt a significant vibration, and I told her the wheels need to be balanced or aligned. Since Merchants had recently serviced the tires, it was taken to the BMW dealer for an alignment. The BMW dealer stated the belts on the tires were broken. She took the car to Merchants and they said 3 tires had broken belts. The tires had about 28,000 miles on them when the vibration occurred. She replaced the tires with a different brand.

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    Reviewed May 15, 2010

    With 28,000 miles on my Yokohama Geolander tires, I was preparing to replace them due to wear. They are warranted for 60,000 miles. Driving north on I-95 last weekend, the left rear blew out in the sidewall at 70 mph. We were very, very, lucky. Now I am going to replace all four. I see others have had the same experience. One reason I responded was due to the arrogant response of the Yokohama dealer shown at the top. Maybe I could ship him my tire and he could take a look. No more Yokohama for me.

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    Reviewed April 26, 2010

    I got my tire change at Fender Mender in August 2010. After driving 12 miles, the tire lost all the thread. I went to Fender Mender and asked about the replacement since the warranty on tire was 20,000 miles. They told me that the tire cannot be changed because I have rotated the tires after 6,000 miles and warranty is voided. I don't understand. If the tire carries 20,000 miles warranty and if I have exceeded that mileage, how can my tire not be replaced?

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    Reviewed April 19, 2010

    I bought a 2009 Subaru Legacy in August of 2009 and only drive to work 5 miles a day (includes both ways). At 5000 miles, 2 of the tires busted and I had to buy new ones. At 6000 miles the other 2 busted out the sides and I had to buy 2 more. Now, tell me at $200.00 at tire, I should get more than 5000 and 6000 miles out of all 4 tires, don't you think?

    Thank goodness I was at work when our mechanic noticed a golfball size knot sticking out from the side of the tire which caught my attention to keep an eye out for the others. If I had been on the road with my grandchildren and had a blowout on one or even all 4 tires, we could have all been killed. I have not taken my action yet but I plan to in the very near future. Bye the way, I did switch to a different tire besides yokohama but I feel like I should at least get my money back for the junky tires that I spent so much for on my brand new car to start with.

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    Reviewed April 6, 2010

    I purchased a set of AS 430 tires in Feb 2009 at Merchants Tire in Richmond VA. The tires have 21,000 miles on them and are worn out. I am a sales rep and keep my car regularly maintained. I have never had a set of tires wear out so quickly.

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    Reviewed March 30, 2010

    I have replaced 7 Geolander 900 radial tires in 3 years. I have had slices, punctures, and total blowouts. I am an owner of a Subaru Outback 2007. The blowout occurred on the highway, at a speed of 120km. The service staff was impressed that no accident was caused. If there is an existing class action suit, I would like to be part of it. Each tire costs about US $150 in this market, plus the tire can only be changed at Subaru, because of the special suspension system. Each time a tire is changed, the minimum outlay is over US $250.

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    Reviewed March 5, 2010

    Today is March 4th 2010. I purchased four SUV tires which I thought were brand new but they were made in 2007 and have been on this company's shelves exposed to sun, heat, light, and high humidity. I paid over $500.00 for tires that could potentially be dry, rotted or worse. How can they sell tires as new when they are already over three years old. I thought there were laws to protect us from buying old tires.

    I am going to go back on Friday and get them to remove these tires. I want my money back. I called Yokohama to see why they were selling such old tires and I got a bunch of excuses. The two men I talked to claimed that the tires are kept in humidifier and out of the heat. I told them that these tires are out in the humidity on racks. It gets to be over 100 degrees here. They said Toyota sells their tires all the time and I wanted to know if they sell so many tires why am I getting four tires all made in 2007 in 2010?

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    Reviewed Feb. 5, 2010

    I had purchased Yokohama tires from the Monroe Tire Center in East Aurora, NY. The store located at Quaker Road, East Aurora, NY, 716-655-3370. This was a set of four tires brand new rated for 60,000 miles purchased on February 27, 2009. The mileage on the car was 54,574 miles on a 2004 Honda Civic. The tires were purchased new just before a trip down to Florida.

    Two of the tires were completely bald as of September 4, 2009. The mileage on the car was 65,715. This means I only have 11,141 miles out of these tires. We then went to a different Monroe tire center in Derby, NY. The garage said the car was driven hard to wear out the tires that fast. I told the manager that this car is babied. I being a mechanic myself rotated the tires twice before the new replacement tires. Other than the trip to Florida, I do not drive it hard as it is a four cylinder and want it to last. Had the tires pro-rated by the manager which cost me an additional $91.22 to have them replaced on September 4, 2009. All four tires are completely bald now and need to be replaced.

    The Honda's current mileage is 70,543. This means on the two new tires that I purchased. They only have 4,828 miles on them. The tires are crap and I would not recommend a Yokohama tire to anyone. I have seen the other reports listed on your site with similar situations and findings. I will be purchasing 4 new tires but not from Monroe Muffler & Tire. They definitely will not be Yokohama tires. Just adding my name to the rest of the unhappy consumers.

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    Reviewed Feb. 4, 2010

    I've checked into attorneys with printouts of the past recall of Yokohama tires, air bag failure. It's sad and unfortunate that there has to be a death for an attorney or the remaining parties involved to put forth effort to look into the matter. After the adjusters make the report on the findings being totaled, or repairable, the rental car is returned and me and my family is left without transportation.

    It's cold outside when you are on time with every payment required, then when situations arise the same ones knocking two days early, surprisingly (not really) are nowhere to be found. Through faith and strong family ties, me and my family shall make it through the storm. Regardless of the fact that no one wants to take responsibility. I too shall keep applying for help in being compensated for my families pain, the result of Yokohama tires.

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    Reviewed Dec. 12, 2009

    At the recommendation of Jason (tire sales rep) at Jubitz Truck Stop in Portland OR, I purchased steer tires for my over the road expedite truck (a Freightliner FL70). The tires were Y023. At 40,000 miles we discovered a broken cord in the sidewall of the tire. I called Jubitz and was given the number for Yokohama. I called Yokohama and was eventually sent to Yokohama's Louisville, KY site. I was told to ask for Chris ** and have him inspect the tire. I did so. I was informed that the tire was okay, that I had "hit a pothole" or a "curb" and they would do nothing about the tire.

    Mr. ** cut a hole in my tire to check the cord. I believe he did it so the tire could never be used anywhere else. Mr. ** is supposedly the Yokohama company expert on defective tires. I am told that all suspect tires are sent to him in Louisville. No wonder no one gets any satisfaction from Yokohama. Look at all the money he saves them. I spend $1000 to find a new tire, phone calls and fuel in pursuit of a simple tire replacement (with the tire still supposedly under warranty). It took me 10 states and hundreds of phone calls to find a replacement (same tire to match the other one).

    I know for a fact these are defective tires. The other tire purchased at the same time as the original defective one now has a strange wear pattern which Jubitz says is due to over-inflation or mechanical problems. There is no such thing to that either. I will never buy another Yokohama product and fully intend to pursue this matter as long as I can. I not only risk my own life everyday out on the road, I also risk harming someone else. I hope to soon replace both these tires and send them to the DOT for inspection. I hope there is a recall. The same tire was recalled in 2005.

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    Reviewed Oct. 24, 2009

    I purchased Yokohama AVID TRZ tires based on a Consumer Report issue that claimed the tires were a good purchase if you wanted long tread life. The tires are supposed to have an 80,000-mile warranty and lasted about 35,000 miles with very mild driving on a Toyota Camry. The Big O tire store in Ogden stated, "That’s all you really get from the tires and the store, not the manufacturer deals with any warranty issues." This is less than half of what is promised, even with all recommended rotations, etc. done at Big O. I'm wondering now about the validity of the Consumer Report tests and the honesty in general of the tire store. I'm thinking a little internet research is probably more cost effective. Buy tires online, have the barely trained shop monkeys put them on, and hope for the best because there really is no recourse for a bad product.

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    Reviewed Oct. 2, 2009

    I currently own a 2001 Chevy Monte Carlo and purchased 4 Yokos for it around November 2007. My brother is a true Yoko fan and has them on all 3 of his vehicles. I live in Atlanta and drive roughly 60 miles each day for work and take road trips (400 miles) home as often as time permits. I haven't had any major problems with my tires except for the fact that in the rain, they felt like slicks from day one. I've rotated and balanced them like clockwork, and to this day, the rubber looks pretty good. I am beginning to feel a fish-like movement during evening traffic, lol (signs I have gotten my money's worth) but at this point, if I am able to find another tire that is geared more for wet handling, I will surely purchase another Yoko product. If not, I will have to choose Bridgestone.

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    Reviewed July 6, 2009

    I purchased a new set of Yokohama tires in November of 2008. As of July 2009, I am replacing 2 of the 4 due to bulging of the sidewalls. It seems to me that this is more than a common problem with Yokohama tires after reading all the reviews. I brought the car back to the tire dealership and was told that since I had not purchased a road hazard warranty, there was nothing they could do.

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    Reviewed June 10, 2009

    I purchased a full set of Yokohama AS430 tires from National Tire and battery for a 2000 Nissan Maxima SE. One year later, sidewall bulge develops. As I had not purchased a road hazard plan, I had to pay another $150 for a new tire + installation. Two years since initial purchase, a second tire develops a sidewall bulge. NTB insists that it was the result of an impact as does Yokohama. While that may be the case, I've never had this happen with any other brand of tire. I've not abused the car nor the tires. If these tires cannot withstand the duress of normal driving (that is, hitting potholes or other common road disturbances), it would seem that they are a poorly constructed tire. Having been told that both of these sidewall bulges are my fault by both NTB and Yokohama, I shall not be purchasing any tires from either outfit. Poor customer service in light of what is an expensive and extremely fragile tire. Hopefully, others will see these warnings as opposed to the majority of us who come here after the fact. If you are one of those, please don't buy Yokohama tires--that is not unless you purchase a road hazard guarantee.

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    Reviewed June 5, 2009

    These tires are supposed to replace the AVS ES100 (which was an excellent tire). This was a high performance tire that I have been driving on a BMW M3 since 2003. I still have a set on the front of my car. The rear tires (AVS ES100) were replaced with the S-Drive in January 2009. At 2000 miles, the tires were completely worn out. I took the car back to the store where purchased. The manager (turned out he wasn't) accused me of driving the car hard. We called Yokohama and the customer service representative said the tires would be replaced as their tires were good for a lot more than 2000 miles. She told us to take it to the Discount Tire of our choice. We did not return to the store where purchased because of the accusations of the employee. We took it to Discount Tire TXH 57. The tires were replaced free of charge courtesy of Yokohama and Discount Tire.

    The new tires (S-Drive) were replaced on 3/30/2009 and today, 6/05/2009, there's not a week's worth of tread left on the tire. The Discount Tire rep this morning told Nathan at Yokohama that the tires were driven hard. The original tires were requested by Yokohama to be returned to them. I imagine for evaluation as the formula is obviously wrong for a tire to wear out this fast. I have read on BMW blogs of other drivers getting over 48,000 miles with no problems.

    Personal History: I drive this car 35 miles per day in traffic to and from work. On the weekends, I sometimes use it to take my three-year old son fishing. I am 60 years old and have had this car since 1999 and running Yokohama Tires since that time.

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    Reviewed May 1, 2009

    My daughter drove in a brand new Mitsubishi Lancer under 3500 km. to Windsor, Saturday Apr. 25, 2009. I checked the tire pressure prior to the trip. In the front driver side, the Yokohama Avid blew. She bought a cheap used tire and came back. I put the rear tire to the front and the used one in the back. I noticed the back tire had a bubble; I took it to Good Year and they said it was defective and must be replaced. I took it to a Yokohama recommended store and they said she must have hit a curb (with rear). In a country like Canada, politicians and corporations are all irresponsible. Time to pass the blame on others. I need to buy 2 new tires, not even 4000 km on the car. I am very disappointed! They basically said the warranty on the Yokohama tires is valid as long as you don't drive the car!

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    Reviewed April 18, 2009

    New tires purchased in November 2008. One of the set of four tires has a sidewall bulge - front driver's side. The tire store said it must be from curb impact. The curb is on the passenger side of the car! That is the Tire World's answer. Yokohama have not responded to email sent to their website. I have driven for 38 years without a bulge, even when I have hit a curb. A defective tire should be replaced without question.

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    Reviewed March 17, 2009

    I work in a very reputable tyre dealership in South Africa, and have to say that many of the complaint above are fairly common (ie. sidewall bubbles, blowouts, tread seperation) and often have a very simple explanation on closer examination.
    Many of my clients with bubbles claim never to have hit anything but on examination of their wheels you can clearly see impact markings. Tread seperation ..... same story. Poor tyre repairs, overloading, wrong tyre pressures, wrong application for your vehicle.
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    Reviewed March 9, 2009

    I slowly backed out of my driveway in my Mini Van. Stopped and let my fott off the brake to make sure I reached the circle on my cul de sac withback rear of my tire, a touch not even a tap. Drove forward and my tire defaled. Turns out my side wall cracked. (a 3 inch fisure) It is an 80,000 mile tire with 15,000 miles on it. Merchant Tire says I must have pinched the tire on the side but did not. There is no damage to the side of the tire. They offered me a $38 credit against a $125 new tire. Any comments? THanks Shar
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    Reviewed March 4, 2009

    I have read through the various issues with Yokohama tires published here. And while I do not wish to negate those issues, I do wish to have published my experience with the Yokohama tires.
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    Reviewed Feb. 1, 2009

    The entry I just read has been insulted by another person who had no
    problems with his tires and spelling is hardly an issue regarding life and death. I get my oil changed every 3,000 miles and a tire rotation with it. I make 30k a yr and believe me I need my car for a long time. The past two winters in Pittsburgh with these new tires I purchased brand new of course in Nov. of 2005 is a major investment disaster. My toyota is a 2003 with 45k miles on it. Now figure ? I drive like an old lady and not very much. These are top of line tires w apprx 20,000 miles on them and I spin in slush, on the level !! I see and read all the great stuff about them, but truly there is a flaw somewhere.
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    Reviewed Jan. 7, 2009

    My new 06 Suzuki Vitara came with Yokohama 235/65/16 tires. After about 11000 miles and two tire rotations, I noticed significant wear on two of the four tires. I opened a case number and gave the tires to a local dealer so the Yokohama rep could determine what the cause of the defect was. After 10 weeks of not getting any feedback, I called and was told that there was no mileage guarantee so there would not be anything they could do. I again stated that it was a defect in the tire since 2 of the 4 were worn unevenly and below the wear bar. Again, I was told that there was no mileage guarantee, case closed. In the meantime, I purchased Kumho tires since I needed to use the vehicle. Also I did some research on complaints about Yokohama and found out that there are a lot of problems with their tires to include blowouts, tread separation, etc. None of the problems have been acknowledged or fixed by Yokohama. I guess I was lucky in that I had no blowout or injury like many others have experienced. If you read this and are considering Yokohama tires, I strongly encourage you to buy another brand since they don't stand behind their product and are very unsafe. I learned a $400 lesson but at least didn't get hurt! Yokohama tire sales should be banned!

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    Reviewed Jan. 3, 2009

    I had Yokohama Super Digger IV tires on my Dodge truck, and went over 100,000 miles with no problems. I find it interesting that most of the posts against these tires have many misspelled words, as well as other issues, which make it seem likely that they were probably written by the same person. Someone who really carries a grudge, perhaps? I think you would do well to take Mr. **s advice and check these complaints a little more before publishing them. Anyone can make any claim, no matter how outrageous, and it gets printed as the truth with no investigation. I think that it takes away any credibility of this organization. I am sure some out there will try to say that I am in some way affiliated with Yokohama, but that is not true. I was looking at buying new tires - Yokohamas - and I stumbled upon this website. I am looking at Yokohama tires because they came fairly highly recommended by Consumer Reports magazine, which has an excellent reputation for fairness and unbiased opinions. They actually do much research on whatever product they are reporting and do not just take anyone's opinion as the truth.

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    Reviewed Nov. 16, 2008

    I read with great interest the consumer reports about their Yokohama tires. I also purchased a set of 4 Yokohama Avid H4 tires for my 2000 Toyota Solara after reading the ratings on Tirerack.com The tires have performed well for the past 20k miles with some road noise as reported by other consumers. But now I have the vibration issue from 55 mph on to the point I thought my wheels were coming loose. I brought my car back to the tire dealer and had all the weights removed and had the tires high speed balanced ($40). No change, same problem. It even sounds like the tires are out of round by the road noise. I'm glad I read the other consumer reports before I started having more costly repairs of bearings, ball joints and tie rods.
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    Reviewed Oct. 2, 2008

    I own a 2003 Honda Accord LX. I'm now on my 2nd set of Yokohama Avid H4S tires in the past 20 months. The first set were badly cupped after only 20,000 miles, and I got a partial credit from Yokohama to replace them with the same tires (this was about 2 weeks ago). The brand new set is just as bad - on the highway, starting at about 55 mph, you can feel a vibration in the steering wheel and can hear the tires - the road noise is ridiculous for an all season tire. I've tried everything - I've had all 4 wheels/tires balanced. I've had all 4 wheels aligned twice in the last month. The problem is definitely the tires. I am absolutely disgusted with these tires and I will NEVER buy Yokohama tires again.

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    Reviewed Sept. 22, 2008

    purchased brand new Suzuki aerio 06, in march of 06. I replaced the front tires in October of 07 with 12,657 miles on them. At this time, I also had a four wheel alignment done and was it was shown that the auto was out of alignment. (due to failed inspection).

    Now, September 08 I have to replace all four because they are totally shot. the rear tires have 31,246 on them and the front two having already been replaced have 18,589 on them. This car rides as if it were on a wash board and at low speeds it can vibrate your fillings out. All four tires are completely worn to the point of serious safety risk. These tires are worn in a fashion that shows no pattern of trackable wear. I will be purchasing four new tires now (inspection time) but I will asure everyone, they will not ever again be JUNKOHAMA'S.

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    Reviewed Sept. 14, 2008


    I purchased 1 Yokohama tire from National Tire and Battery now known as Merchants on 03/23/07 due to the original tire going bad. The car had 27, 862 miles on that tire but the cause per Merchants was that the car was out of alignment. I purchased the new Yokohama AS430 series tire and purchased their 3 Year wheel alignment program at the same time.

    I returned to Merchants and purchased 3 more Yokohama tires, AS430, on 09/08/07. On January 10, 2008, I returned my Pontiac G6 to the same Merchants where I purchased all 4 tires due to the Pontiac not staying aligned. They checked the tires and told me that there was something wrong with the rack and pinion unit gear and I had to return to the dealership. On January 11, 2008 I took the Pontiac G6 to the dealership in which I purchased it and they performed the lubrication and repositioning I shaft per a GM bulletin. The code that is listed for this procedure is 34067.

    On February 15. 2008, I returned to Merchants because my car was not staying aligned and there were thumping noises coming from the back area tires. Tires were rotated to the front and an alignment was done by Merchants. I visited Schaefer and Strominger just to check on this issus and they reported that the Pontiac G6 can not be aligned anywhere but at a GM dealership because Merchants can not complete the necessary recalibration. Power Steering Control Module Programming and Setup. I had them print out their report and returned to Merchants with the information.

    On june 28, 2008,I had the 4-wheel alignment done by GM after having it already aligned 3-4 times by Merchants and still having the same problem. I returned to Merchants so that I could fight to have my money reimbursed to me for the cost of the Alignment program back on March 11, 2008. Returned the G6 to Merchants on 07/18/08 for same continued thumping sound but now it is in the front. They reported that it was the Aluminum Alloy wheel base and said I needed a whole new wheel which I purchased and they even put on another new Yokohama AS430 tire just to be sure. Drove the car away that day and the thumping noise remained. Today, 09/14/08 I returned the Pontiac G6 to Merchants because the passenger side front tire went flat the night before, Saturday, 09/13/08.

    My husband put the spare donut and immediately the thumping sound was gone. Merchants could not find a puncture or leak and reported that the Yokohama AS430 was bad and replaced it at no cost to me. I asked to have a technician come on a test drive BEFORE I take the car home to verify that the knocking sound was gone and indeed it was. My complaint is that I still have 4 AS430 Yokohama tires and I am concerned with our safety and would like all new tires from a differnt brand.

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    Reviewed Sept. 12, 2008


    I purchased 2 sets of Avid TRZ tires from my local Toyota dealer, Massey Toyota, in White Oak, PA, early December, 2006. Right away I noticed vibration, when either car approached 55 mph, which persisted and worsened as speed increased. I immediately took both cars back to the dealer for balancing; same problem; had them balanced again; same problem. I took both cars to a reputable tire dealer in the area; same result. I have since taken both cars to another Toyota dealer in the area to have the tires rebalanced. Even Road-force balancing (very expensive machine; very expensive service) rendered the same result. The tires are bad, and have been bad since new. Attempts to contact Yokohama for help have gone unheeded. I will never purchase another Yokohama product, and I encourage others, regularly, to not buy Yokohama products. As I travel extensively (I'm in sales), I talk with a lot of people.

    No damage; just the aggravation of having defective tires on my cars that cannot be balanced, from a manufacturer that, apparently, doesn't care about quality or customer satisfaction.

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    Reviewed Aug. 22, 2008

    In December of 2007 I took my 2006 Tacoma for new tires. The dealer recommended Yokohamas with a 60,000 mile warranty. At the time the tires were installed I also has the vehicle aligned. At 31,000 miles the tires started vibrating badly. It felt like I was riding on a milled surface even on the smoothest of roads. I returned to the dealer and they stated that the rear tires were badly worn and cupping. They verified that the tire pressures were all within spec and rotated the tires.

    Now I had a very bad vibration from the front. I returned to the dealer and had the tires re-balanced. That still did not fix the problem. At 35,000 miles I again returned to the dealer and they advised me that all 4 tires were totally worn with only 10,000 miles on them. They contacted Yokohama and Yokohama refused to honor the warranty. The dealer can vaerify that the truck has baan kept aligned and that the pressures were always within the manufacturer's specs. I now have to buy 4 more new tires for my truck. I can assure you they will not be Junkohamas.

    Purchase of 4 new tires much sooner than was necessary.

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    Reviewed July 10, 2008

    I have a 06 suzuki grand vitari and i took it sept 07 for inspection and failed for tires with 10,000 miles on it. Called the dealership and they said bring it in and told me when it got shipped over it it was knocked out of allignment so they would put 4 new tires and allignment for free GREAT.

    now here i am july 08 and tires shot again with 9500 miles on the tires. took to dealership and they said nothing they can do NOT out of allignment but agree tires are shot and will not pass inspection. THERE IS NO REASON THAT A PERSON SHOULD HAVE TO REPLACE TIRES THAT EARLY. I do not drive alot i am 40. fed up. P.S. I LOVE THE VEHICLE HATE THE TIRES!!!

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    Reviewed July 5, 2008

    In frustration about their underhanded tactics I put up a small site to warn people about them. After they learned of it I got several strange emails from a personal email account of Nathan O. Mr. O is Yokokohama's supervisor of Customer Affairs and he was pretending to be someone named Erik. WHY DOES A HIGH RANKING YOKOHAMA EMPLOYEE SEND DECEPTIVE EMAILS AND BEHAVE UNTRUTHFULLY? Is this the sort of company you want to deal with?

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    Reviewed July 1, 2008


    A tire delaminated on the interstate as my son was headed to his senior prom. At 70 mph he lost control of his vehicle. It rolled over and was totaled but the passengers lived.

    The tires had less than 12,000 miles on them and were in near-perfect condition. The trooper at the accident, several mechanics, a tire dealer and an expert forensic engineer said there was nothing wrong with the tire.

    Yokohama behaved horribly from the outset, lied and went out of their way to be difficult. We seent the tire back to them and they performed an objective evaluation. Of course it was all our fault. They even said there was a puncture.

    What they did not know was that I had hired an engineering firm to investigate & document the situation and that their report was very incriminating to Yokohama. When I told them and asked for the return of my tire to verify their claims, they stalled, evaded and eventually only returned the rim!

    The lies kept coming and eventually they said the tire was lost and they would pay for the truck. ANOTHER LIE! 2 yeats later, despite losing the evidence, they have not done anything but beat us down.

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    Reviewed June 19, 2008


    This past weekend, after graduating from college, my daughter and her aunt were traveling on California Interstate 5 when the passenger-side tire, a Yokohama AS430, blew out. It was a miracle that no accident happened. The whole wall on the tire broke open. The tire had less than 15,000 mile on it. I have a digital picture of it; it's pretty scary. I have contacted the shop where I bought the set of tires from, but have not heard back from them yet. However, based on what I have read on this site, I am not holding my breath that the shop or Yokohama will fess up to any problem. No more Yokohama tires for my family and friends!

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    Reviewed June 12, 2008

    I have had good experiences with two sets of Yokohama tires on my 2001 GMC pu that now has 196k. The first set were Avid touring. The second set are Avid TRZ which are now in need of replacement. They have become a little noisy on smooth freeway asphalt so I probably will go back to the Avid touring. In the first couple of months of owning the TRZ's I had 3 immediate flats caused by rotten valve stems from the tire dealer. The tires had no damage from this sudden air loss and are still on the truck after 60k.

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    Reviewed May 10, 2008


    I purchased 4 Yokohama tires from tirerack.com for my Mercedes SLK. Within 6000 miles, the sidewall of the right rear tire began to fail, forming a bubble which causes an imminent blowout. The tires still look brand new, have never hit anything (ground clearance in an SLK is 4 inches...you would wreck the car first), never drove at excessive speed. This is a weekend car that gets about 3000 miles PER YEAR.

    Tirerack has refused to reimburse me for the tire(s), saying that it must have been something I did to the tire to damage it.

    Tirerack says that I can, at my own cost, ship the tire back to them and they will inspect it, and if THEY think there is a problem, they'll send it to Yokohama, who will also inspect it, and who will, entirely at their disgression, decide if they will reimburse me. Tirerack continued to insist that I did something to damage this tire, WITHOUT EVEN SEEING IT!!!! They simply don't care, obviously, if they sell defective tires.

    What a joke. Essentially, what is clearly a manufacturing defect is not covered by either Tirerack or Yokohama.

    So, this is my last purchase of Yokohama tires, and my last purchase from tirerack.com

    Be aware: Yokohama is selling defective tires, tirerack knows it, and simply does not care.

    Buy beware..this is a ripoff.

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    Reviewed May 5, 2008

    I purchased a new Subaru Forrester in December of 07. I do alot of driving both highway and city. My Forrester came with Yokohama Geolander G900. The car has 8,000 miles aon it and in the last month I have had to replace two of the tires.

    The first tire had belt seperation which had to be replaced. The second tire had a nail puncture caused a belt seperation and had to be replaced. The general consensus in talking with tire retailers is that these tires are simply lousy tires that are overpriced. I would urge anyone looking to purchase tires to stay away from these. I know that the first chance I get I will replace all four tires.

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    Reviewed April 15, 2008

    I purchase one pair of Yokohama Avid Touring and one pair of Yokohama Avid T4 for my 1996 Toyota Tacoma. They have been on the truck for three yeares and less then 25,000 miles. They all have more then adequate tread left, but the tire rot on the Avid Touring pair has forced me to replace them. I have never seen such tire rot on a three year old tire! They Avid T4's have very little tire rot. To Yokohama's credit-I have had a set of Yokohama H4S on my Opel GT for the past 3 years. There is no sign of tire rot on them. Yokohama USE to be my favorite tire company, but after reading other people's complaints here I will NOT purchase them again.

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    Reviewed March 26, 2008


    I got out of my 7-month-old Suzuki Aerio today and noticed that both the left front and left rear tires had bulges. Obviously the belts had broken on these tires. I called Suzuki Corporate who told me it was not their issue. I called the dealship who told me they would look at it and see what (they) could do. I called Yokohama who gave me a case number and referred me to their closest dealer -- 75 unsafe freeway miles away. I picked the dealership.

    The dealer said there were no abnormal wear problems, the tires were rotated balanced, etc., etc., etc.

    However, these tires have less than 9000 miles on them and the tires are coming apart. This was obviously a defective tire issue. These tires are supposed to be the high performance 195 55/15's that come on the sport Aerio.

    What frustrates me is that I am a Technical Quality Manager and have worked in the automotive world for almost 15 years. I would NEVER allow a customer to be in a vehicle that was not safe for ANY reason. I have shut down production for less than this.

    I can't understand why Yokohama is not doing something about this issue IMMEDIATELY before someone gets killed. But then I remember how many folks were killed by the exploding gas tanks on the Ford Pintos before anyone did anything and I shudder about what has happened to us as a society when our profit is more important than the lives of our customers.


    I will end up going to a different tire dealer and getting four new tires on the Suzuki that are not Yokohama tires becuase I drive my prescious 3-year-old daughter around in this car. It will cost me at least another $400. Another day off of work, and much frustration. But all of that is small compared to the life of my daughter.

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    Reviewed Dec. 9, 2007

    I have a problem with the Yokohama tire company. First I had what I thought was a puncture in the sidewall of my Yokohama Geolander ATS and had to purshase a new one. This was three months ago. I actually purchased two since they had about 35,000 miles on them. I just had one of the new tires do the same thing in the same spot. The sidewall blows out. I know for a fact I did not run over anything in order for this to happen. Is there a problem going on with this tire? I would appreciate any feed back as to any problems with this tire.

    There was no physical damage except for me having to wait for three hours in the freezing cold for a tow truck to arrive.

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    Reviewed Aug. 15, 2007



    Coming back from a trip driving 65 MPH, the tire blue out and all the tread seperated from the tire. The tread slapped the side of my car causing some damage as it came completely off. Luckily I retained control of the car and brought it to a stop. I felt my wife and I had our life in jepordy due to this. There was very little shoulder on the highway and it was very dangerous to put the spare on the car. I will never buy Yokohama joak for a tire and am immediately buying a different brand for my spouse's car. Take note folks, these tires could kill you.


    Bought another tire (not a Yokohama) and suffered quite a lot of stress from the ordeal on the highway. I hope Yokohama tires do not kill anyone.

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    Reviewed July 10, 2007



    I purchased a set of YokohamaES100 V rated 195/55r15 on APRIL 11, 2005. I have LESS THAN 25,000 miles on the tires and they are so worn that they will not meet PA inspection requirements.


    only consequence is early reoplacement of tires. Yokohama has no interest in responding to consumer problems. I just want to add my name to the list of people advising people to avoid Yokohama tires.

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    Reviewed June 1, 2007


    I have a pair of Yokohama Guardex 600 tires. Both have pleanty of tread left and both have been driven gently. They also both have belt separation.

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    Reviewed Nov. 27, 2006


    The right rear Yokohama tire delaminated on the Interstate while traveling at 75 mph. There was a complete loss of control and the truck skidded and swerved across all lanes of traffic and back finally skidding sideways into the center median. When the tires caught in the sand the sideways skid came to an abrupt stop and the momentum rolled the truck over. The roof crushed in and the vehicle was destroyed. After all that, the delaminated tire was perfectly inflated and remained inflated for weeks afterward.

    Even though 86% of rollovers are fatal, after a long pause, my son and his date crawled out of the truck in formal wear to a round of applause from the wonderful people who stopped to help. (They were on their way to the prom.)

    The trooper who responded refused to allow us in traffic to retrieve the small shreds of tread strewn across the length of highway where the skid played out. He also said it looked like a tire defect, but warned of the nasty tactics of tire companies in this type of situation and told us we were basically screwed.

    Yokohama proved him right. After many suspicious tactics they later refused the claim, citing many silly excuses including that the delaminated tread was not returned with the tire, inflation issues and a puncture.

    Yokohama was cagey and gave me the runaround when we tried to contact them regarding the accident. It took 3 weeks and letters to every member of their Board of Directors before they would even speak to me. When Ann S (Yokohamas product liability person) finally took a call, she was full of, we take these issues seriously and will honor our warranty? blather. Then she demanded the tire be sent to California for an independent evaluation.

    The tires only had about 12,000 miles on them and had practically no wear. There was no checking, rot or cracks. There seemed to be no apparent reason for this Spontaneous Tire Combustion.

    Before giving up my tire, I sent it to a forensic engineering firm that had tire experts with impressive experience. I wanted their opinion of what could have caused the problem. They found things that could be damaging to Yokohama. When they were done, my tire went to California where Yokohama did an allegedly objective evaluation.

    Yokohama's reasons for claim denial report were so bizarre that I couldn't believe they were describing my tire. It totally contradicted my experts findings. Yokohama never actually gave a reason why their tire failed. They just heaped ALL the blame on us. It's a common tire company trick. They used the standatd tire maker lies which you can read about at www.safetyforum.com/tires/article.html.

    After Yoko's creative writing exercise, they gave me 30 days to claim my tire if I wanted it. Of course I wanted it! I had to see this puncture that my engineers somehow missed! Yokohama went back to hide and seek again. They ignored phone calls, back-dated a letter, lost phone logs and everything they could do to chew up those 30 days. When they finally had no other choice but to give up the tire, THEY JUST RETURNED THE RIM!

    They gave me more runaround when I tried to get the actual tire and in frustration I put up a protest website: www.yokohama-tires-suck.com. Even after that it letters to 13 executives before Ms. S called to say my tire was lost.

    Losing my tire meant no tire defect could ever be proven and legally it's called Spoliation of Evidence. Yokahama is obligated to pay the claim.

    Four months later they have refused to pay a small claim for an 11-year-old truck and a few expenses. Instead they hired lawyers and pulled even more dirty tricks.

    Apparently Yokohama has no regard for the people who buy their products and will do any thing to keep from doing what is right.


    My son had a back injury that appeared minor when it happened but he is not healing as expected. The final determination of the permanancy of his injury may not be known for 5-7 years from now. The other passenger was perfectly fine.

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    Reviewed June 7, 2006


    I bought a Mitsubisi Montero in June/2001. When my car reached 25,000 miles the rear right tire started to show the wires and the thread started to split, and a bubble was formed on the outside of the tire that is how we discover the wires and thread problem. I called Yokohama and they refferred me to Town Fair in Norwalk, CT. They inspected the tire and replace the tire not before I had to paid half of the price of the new tire because they said I used half of its life.

    My car never had a flat tire, the tires were never over or under inflated, I lived Greenwich, CT which is the east coast. We have winter with a lot of snow so my car tires were always checked for the right air pressure.

    On July 31/2005 we were coming back picking up my parents from the airport. We were traveling on I95 North at 55 miles per hour which the speed limit. That is when the accident ocurred because the rear right tire (the same tire that was replace it only had 17,000 miles) blow out.

    We lost control of the car, we were spinning then the car turned into the right side and then rolled over 3 times ending up at the right shoulder facing the wrong direction.

    We were 5 people in the car. We were lucky that the injuries were not death threatening but now we have permanent injuries that unfortunately X-rays won't show the pain that we are going through.

    My insurance paid for all the medical care we needed but they said we have got into a point were no treatment will help as a result I cant continue with physical therapy. My mother and sister also are suffering from back, neck, hips, neck problems. In addition, my sister sustained a lot of injuries on her left arm due to cuts when the driver window broke becuase the car was rolling over. Her arm needs plastic surgery and we are fighting with my insurance.

    On the other hand we were lucky that no other cars were involved in the accident, even though it was traffic on I95 that Sunday night.

    I submitted a complain against Yokohama, they required all the documentation related with the accident and all the medical bills we incurred up to that time. They also asked me to send the tire for them to inspect it. I sent them the paper work were it shows that that tire was replace when the car had 25,000 miles and that at the time of the accident my car had 42,000. After a few weeks they sent me a report where Yokohama stated that the tire was not defective, that the tire was running over or under inflated, that there were some punctures that were never fixed even though I naver had a flat tire.

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    Reviewed Nov. 27, 2005



    One tire developed a bubble on the inside wall after 17,000 miles which was discovered only because a nail was removed from the tread. This could have resulted in a problem had a blow out happened on the freeway. The tires were never over or under inflated.


    Sears gave a credit only because of their own protection plan and is no longer going to carry tires by the manufacturer.

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    Reviewed Sept. 25, 2005


    We purchased a tire (P195/70R14) tire last year because we had a bulge on it. Now when my wife and I was traveling towards Austin Texas we heard a very loud bang and we were doing the speed limit of 70 miles a hour. We had to try and get out of the line of traffic and to the shoulder of the road. When we finally got off the road and got out of my vehicle I looked at the right passenger side tire and noticed that it had separated from the tire.

    I changed the tire and placed the spare on the vehicle. I got home later on that day and placed the tire in my garage. Well I had to go to school in Baytown Texas and on my way back from school that Friday the vehicle started to shake so I stopped at a Sears and made an appointment to get all four tires replaced that Saturday morning.

    When the tire tech replaced the front left tire he called me into the shop to show me that the tire had busted inside and the belts had separated so I brought the tire back home and placed it with the other tire.

    My wife called Yakohama and complained about the tire and their response was to send the tire by Fedex and they would have someone look at it and get back with me. I have checked the internet and read other stories about the customer service and the response for the same situation I am in.

    I as well as my wife could have been killed when the tire went out at the speed we were traveling. I haven't heard from this company yet and I have called the and no one there seems to know how to make a a right call on my situation. I repalced all those Yokohama tires with another brand.


    The new tires I had to buy cost me $400 + dollars. My wife was terrified because we could have be killed on that highway.

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    Reviewed March 30, 2004


    My new 2002 Toyota MR2 Spyder came equipped with 4 Yokohama tires. I was pleased at the outset because I have always heard great things about Yokohama. Within one year, a huge bulge appeared on the back passenger tire. I called around to find a certified Yokohama dealer. I waited weeks to have my special type of tire ordered (205/55/R15/85V) and when I went to have it replaced I was told that it would be covered under the one year, 36,000 mile warranty. This was after the certified dealer reviewed my damage.

    I agreed to have the tire replaced. When I went to pick up my keys, the certified dealer told me that I owed $134. I told him I thought it was under warranty. He told me that I had to pay him first and he would submit the tire and a claim to Yokohama. If Yokohama decided to honor the warranty, they would cut the certified dealer a check and he would refund my money.

    As this seemed like a very strange arrangement, I required that he provide me a copy of the Yokohama claim form. For the next several months, I proceeded to call Yokohama to follow-up on the status. The first 30 or so phone calls placed were never returned or I was not connected to anyone that could help me. After I finally reached the person I was told would be my contact he could not find the claim number in the system. He told me that he was not the person to speak to and referred me to someone else.

    The new cusomter service rep told me that the claim number was not in the system because it could take 3 months for Yokohama to actually receive the tire from the dealer and then they have to test it in their engineering department. The woman went on to tell me that she doesn't believe it would be covered under warranty anyway because bulges are road hazards and they doubted that my tires were properly inflated, rotated, aligned etc.

    I told her that I don't deny that I drive the vehicle on the road and I expect that tires would be able to withstand normal (non-winter!) road conditions for more than 17,000 miles.

    7 months later, I still have no status on the tire warranty, from my contacts at Yokohama or their authorized dealer.

    Last week, I was turning a corner in a residential neighborhood, a car was driving on my side of the street. To avoid a collision, I drove up over the curb corner (not insanely uncommon). I heard a very loud rush of air and realized that my tire had blown. The same exact tire that was replaced 7 months and 6,000 miles previous. When I changed the tire, I saw that the damage was a crack across the wall of the tire, not a hole or a puncture, but a split. This, of course, is unrepairable and I will be replacing the tires again.

    This time, I will be replacing both back tires with Toyo tires. In a few months, I will have the Yokohamas removed from the front as well as tread is very badly worn already (total mileage: 23,000).

    As my vehicle is rear wheel drive and my tires were supposedly speed rated for V, I am going to the expense to remove this product from my vehicle NOW to prevent a possibly serious accident in the future.

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    Reviewed Oct. 6, 2003


    I have a 2002 Subara Forester that was purchased from Gillman Subaru (Houston and Austin) brand new, with installed Yokohama Tires (P215/60R 16 94H Geolander Radial Tubeless All-Season Tires. I have 36,000 on my vehicle, consisting of all city driving (freeways, streets, etc). My car has independent four wheel suspension/four wheel drive, but I do not drive on ANY gravel, grass, or dirt roads or over any debris.

    All FOUR of my tires are in dangerous condition and need to be replaced. These are $110 tires ($110 PER TIRE) and should not be unusable after only 36,000 of normal, slow, safe, city driving! When I attempted to utilize the warranty, I was given the run around.

    I have only used between 25-30% of the usable tread. I was willing to replace the tires and pay 25-30% of each tire to cover the cost of the tread I used, but I have had no luck working with the manufacturer or dealer. I have performed all maintenance on my vehicle including proper alignment/balancing, proper tire inflation, etc. Some of the tires have uneven wear, two have wall cracking, and one is essentially shredding itself.

    This is absurd. Why spend $400-$500 on a set of high performance tires MADE for four-wheel-drive vehicles if they can't last 36,000 miles? These tires are either defective and/or inferior, and the manufacturer is attempting to avoid their liability and legal accountability under the law and under the warranty. I have never had similar problems with ANY tires I have previously owned/driven on.


    I am driving on four dangerous tires. Does Yokohama want to replace these defective/inferior tires now, or after they result in an accident/injury?

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    Reviewed Aug. 25, 2003


    I was on my way to work via the Garden State Parkway. I was driving below the speed limit, which is 65mph, when I suddenly heard a loud bang. Instantly my fender was flopping in the wind and my rear view mirror was no longer attached to my car. I promptly slowed down and then pulled into the shoulder. Once I was in the shoulder I got out of my car to assess what had happened. My Yokohama tire was still inflated and hissing out air but the tread had come completely off.

    The New Jersey State Police arrived within 5 min of the incident. The police officer reviewed the facts and stated, The tire must have been defective for the entire tread to have come off.

    I explained to the officer that my car had four new Yokohama tires on it when the car was purchased from Freehold Toyota and that three of them had formed bubbles in the actual tread itself forcing me to replace the tires. I hadnt had the time nor the money to replace my spare being that I had three defective tires within two months and now the fourth tire was defective, all of which were the same Yokohama make and model.

    As a result of this I had to miss a day of work so that my car could be towed to a shop and have a professional mechanic assess and fix the tire so that I could continue to drive my car to work. Before any work was done I took pictures with my digital camera to have a visual record of how much damage this tire had caused. I then proceeded to get two separate estimates, which were both in excess of $2000. I called several certified Yokohama dealers to see if there had been a recall on these tires. Im sure you would be pleased to hear that everyone I spoke with said, Yokohama has no recalls because they are one of the best tires made.

    Two of the dealers that made this statement were in shock when I brought the actual tire to them to show them what had happened to the tread. These same dealers then proceeded to state, That is NOT supposed to happen. And Wow that is scary.

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    Yokohama Company Information

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    www.yokohamatire.com